Deliverable 7 - Healthcare Intake Packet

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The Healthcare Intake Packet

Sharlene

Rasmussen College

Code of Ethics

Healthcare developments call for ethical conduct

Three Mountains Regional Hospital:

Dedicated to excellence

Led by shared professional values

Care under the best possible conduct

Progressive developments in science and technology in the 20th century contributed to advances in healthcare and medicine that have helped many lives. Healthcare professionals are increasingly being confronted with ethical dilemmas and moral questions as the context in which healthcare is provided keeps on changing. Healthcare specialists, at Three Mountains Regional Hospital, are required to be dedicated to excellence within their professional practice of promoting community, organizational, family, and individual health. The hospital’s Code of Ethics will cover both staff and patients under shared professional values. It is the responsibility of the hospital’s healthcare specialists to reach the best possible standards of conduct and to encourage these ethical practices to those with whom they work together.

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Key Values of the Hospital

Autonomy of patients

Justice for patients

Beneficence

Non-maleficence

Three Mountains Regional Hospital requires patients to have independence of their thoughts, intention, and action when making their healthcare decisions. Patient engagement will uphold the spirit of the existing medical laws and being fair to all parties involved. All procedures provided to patients will be based on the intent of doing well for the patient involved. Through non-maleficence, the hospital will not engage in procedures which can harm patients and others in society.

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Ideals of the Code of Ethics

Virtues – caring, compassion, and empathy among others

Conscientiousness – Responsible practice, learning, and full dedication (Savulescu & Sahakian, 2016).

Collegiality – Communal development

Three Mountains Regional Hospital strives to develop and practice virtues such as caring, compassion, and empathy, among others. Through conscientiousness, staff will be required to practice responsibly by learning from experience through a dedication to self-improvement and lifelong learning. Hospital’s staff are required to be generous with their time to answer questions from patients, patients’ family members and friends, and from trainees.

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Purpose of the Intake Packet

Offer better preparation for the appointment

Improve follow up the appointment process

Improve patient experience (Holt & Hope, 2019)

The healthcare intake packet offers patients an opportunity to understand Three Mountains Regional Hospital and the process they will be going through. While filling in the form, patients will engage with their family, friends, and caregivers to prepare for the care process. The intake packet will develop a relationship between each patient and the hospital. This relationship will help improve any required follow up appointment process. At the end of it all, this will improve the patient experience in the hospital because their needs will be clearly captured and addressed.

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Purpose of the Intake Packet (cont’d)

Pre-validate patient information (Pedersen & Sanders, 2018)

Save time and money for patients

Improve staff productivity

Accurate patient information is key to good healthcare services provision. The healthcare intake packet offers patients an opportunity to fill and validate key information with healthcare providers. This process will help save the much-needed time for patients seeking medical care. The process will also help hospital staff improve their level of productivity which consequently benefits all stakeholders including patients.

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Privacy Policy

Patient rights

Three Mountains Regional Hospital’s privacy policy covers patient rights in regards to any information collected or processed about them.

Notice of privacy practices

Three Mountains Regional Hospital’s patients have the right to receive a notice explaining how the hospital will use or disclose their information.

Protect and respect the confidentiality and privacy of all individuals and information linked to the Three Mountains Regional Hospital policies and relevant legislation. Promote the communication of information, rights, and responsibilities to nurture informed decision making geared towards offering the highest quality of care and safety

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HIPAA

Three Mountains Regional Hospital is under the HIPAA compliance and regulations (McKnight & Franko, 2016).

Protected health information is appropriately secured

Patients should understand that HIPAA is legislation ensures patients are protected from healthcare fraud and their information is secured and under restricted access. Three Mountains Regional Hospital ensures it maintains the required HIPAA standards on healthcare data protection. This process involves compliance with a number of data protection laws.

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Purpose of HIPAA

Hospital has multiple safeguards to protect patient information

Controls in place to limit who has access to health data

Patients are given control over their information (McKnight & Franko, 2016).

Through the HIPPA compliance, the Three Mountains Regional Hospital’s patients will benefit from several safeguards which will ensure their healthcare information is protected. The patients need to also understand the hospital maintains different levels of controls on who accesses healthcare data. Patients are allowed to maintain an active role in their healthcare and this is ensured by giving them control over their information.

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Benefits of Acknowledging Receipt

Understanding of the hospital’s Code of Ethics

Accurate information (Holt & Hope, 2019)

Improve experience

By acknowledging receipt of the healthcare intake packet, the patient will get an opportunity to understand the values and code of ethics of the hospital. Receipt of the intake packet will also improve the accuracy of information which will improve the medical care processes of the patient.

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Call for Acknowledging Receipt

Kindly acknowledge receipt of the healthcare intake packet to help improve your medical care experience.

Three Mountains Regional Hospital is committed to offering the best of care for your and the community.

Three Mountains Regional Hospital

5096, Detroit, MI 3963-1130,

US

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References

Holt, N. R., & Hope, D. A. (2019). First impressions online: The inclusion of transgender and gender nonconforming identities and services in mental healthcare providers' online materials in the USA. International Journal of Transgenderism, 20(1), 49-62.

McKnight, R., & Franko, O. (2016). HIPAA compliance with mobile devices among ACGME programs. Journal of medical systems, 40(5), 129.

Pedersen, S., & Sanders, V. (2018). A New and Inclusive Intake Form for Diagnostic Imaging Departments. Journal of medical imaging and radiation sciences, 49(4), 371-375.

Savulescu, J., & Sahakian, B. J. (2016). Facilitating the ethical use of health data for the benefit of society: electronic health records, consent and the duty of easy rescue. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, 374(2083), 20160130.

REVIEW

The power point presentation looks good in that it covers a lot of the material that is included in the intake packet. Nice overview on each slide with more description and overview of each slide in the notes section that provided additional details and information. You needed to show how you supported your material with APA citations. You did a good job discussing the need for the intake packet and the purpose that it would be serving for the facility. You had a good overview of HIPPA and the facility’s privacy policy and how this policy would protect the patient and ensure their information is always protected. You had a good overview of the acknowledgement form and good encouragement to the patients to sign the form and demonstrate that they are agreeable to all parts of the intake packet. Review APA format and ensure all your citations are correct.

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