3,000 words Opportunity Report and Pitch

Pitch-Deck-Muttii-Cyber-Protect-Cloud-Enterprise-Disaster-Recovery.pptx

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Enterprise Disaster Recovery

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The New World of Threats

Only 6% of outages are caused by natural disasters(1)

Affects facilities and infrastructure

Natural disasters

Pandemics

Hardware failure, software corruption

Accidental data deletion

Requires a different kind of planning scenario

Affects people

Up to 30M SMBs are vulnerable to IT failure without comprehensive monitoring(2)

14% of data loss is caused by human error, such as deleting or overwriting files(3)

Cyberattacks

93% of businesses were attacked within the past three years(2)

Malware attacks increased by 25%(4)

By 2021 cybercrimes will cost $6 trillion per year(4)

Human

(1) Actual Tech Media, (2) IDC, (3) Tech Radar, (4) Symantec 2019 ISTR

Natural

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1 in 4 businesses are prepared for a cyber attack even though there’s a hacker attack every 39 seconds (Symantec)

77% can’t identify a source link, 70% think a malicious URL safe

50% of businesses haven’t updated their security in 3 years, 47% don’t have a data security strategy in place (SmallBizTrends)

Business disruption happens

25%

51%

Of data breaches in 2019 were caused by accidentally deleting or overwriting files or folders1

Of businesses experienced attacks within the past three years3

Of data breaches in 2019 were caused by criminal and malicious attacks1

Of organizations are likely to suffer business disruption by 2022 due to unrecoverable data loss2

1 PONEMON INSTITUTE, 2019

2 GARTNER, 2019

3 IDC, 2019

70%

93%

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Clients can’t afford downtime

14.1 hours

average annual downtime for businesses

545 hours

average annual hours of lost staff productivity

$8,600

average hourly cost of unplanned downtime for an SMB

4/10

businesses suffered a data breach in 2020

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Consider the expected, and unexpected

Traditionally, managing this scenario wouldn’t be possible.

New World

Considerations

Scattered geographic locations

Data and devices live elsewhere

Difficulty getting data back to backup and recover

Exposure to greater risk outside of IT’s regular infrastructure

Prioritizing data, systems, and needs

Communications and training

Regulations and compliance

Remote work

Protecting the supply chain

Better planning for people (business and personal)

Document, automate, and test

When you have a comprehensive platform, you have true power – no matter where your clients are or which devices they’re using.

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Increase ARPU

Sell more cyber protection services

Get more margin on in-demand services

Improve attach rate and sell more

Offer

DRaaS

Easy additional revenue:

Little investment

Turn-key solution for Muttii Cyber Protect Cloud protected endpoints

Better protection for your clients

Control Costs

Reduce expenses by using one tool for all your daily tasks:

Onboarding

Monitoring

Management

Assistance

No new HW/staff required

Decrease Churn

Improve client satisfaction and keep them coming back for more

Demonstrate value and simplify renewals

More services mean stickier clients

Improve SLAs

Proactively avoid downtime

Faster remediation with improved endpoint and data protection

Win more clients with better SLAs

Forwarding-thinking SPs Grow Revenue with DRaaS

Protect your clients’ data, applications, and systems beyond backup

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Disaster recovery has evolved

Depreciated hardware

Networking

Licensing

Replication platforms

Massive amounts of storage

Company data center or co-location cage

Hybrid approach

Modern hybrid and cloud-based DR

Costly licensing

Complicated

Limited coverage

Cost-effective

Ease-of-use

Ready-made

1990s

2000s

2010s

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Who needs DR?

Financial Services

Healthcare

Legal

Transportation

Business Services

Manufacturing

Construction

Companies that:

Key industries

Rely on mission-critical applications and data

Are subject to regulated compliance requirements

Are partners in stringent supply chains

Are located in disaster-prone areas

Lack technical resources

Have heavy reliance on IT for business functions

Lack disaster recovery experience

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Regulatory requirements and controls for backup and DR

§ 164.308 Administrative safeguards

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HIPAA Page 65: https://www.hhs.gov/sites/default/files/ocr/privacy/hipaa/administrative/combined/hipaa-simplification-201303.pdf

PCI DSS Page 4: https://www.pcisecuritystandards.org/documents/PCI-DSS-v3_2_1-DESV-S_ROC-Template.pdf?agreement=true&time=1620305188539

Enterprise Disaster Recovery

At-a-glance

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Better services against increased complexity

Dedicated Technical Account Manager and Solution Engineer including professional services

Dedicated DR compute and storage cluster

VM Scalability – support for large VM workloads up to 32 vCPU and 512MB of RAM

IPsec VPN with advanced VPN GW and dedicated network bandwidth

Dedicated MPLS connection and co-location

VM Scalability – support for very large VM workloads up to 84 vCPU and 4TB of RAM

Premium support and SLAs

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Client coverage benefits

Dedicated disaster recovery environment

Compute resources allocation

Customize disaster recovery site network

Support guaranteed response time and time-to-resolve conditions

Address complex business continuity requirements

Disaster recovery infrastructure assessment and on-demand requests

Support SLA with extended conditions for larger clients

Failover and failback orchestration with professional services team guidance

Deliver specific network security requirements

Network infrastructure assessment and on-demand requests

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Service	Details
Dedicated Technical Account Manager	Available to clients to help leverage the best Muttii technologies to attain business objectives and lift technical roadblocks
Dedicated Support Engineer	Fast path through frontline support
Priority Support queue	Dedicated Muttii support high-priority queue
Onboarding services	Proof of concept Initial architecture and design Technical training
Ongoing services	Annual review of client architecture and design Test failover/failback Emergency failover/failback assistance Quarterly technical training refresher Identifying potential technical or business obstacles and providing solutions Access to product experts Updates on Muttii’ strategic and product roadmaps Quarterly business reviews that summarize support issue trends, joint projects’ status, upcoming quarterly goals overview

Services package

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Service	Details
Fast-path R&D prioritization	Dedicated Muttii R&D high-priority list
Infrastructure expert advisory	Additional support services in addition to regular support scope
Cyber protection advisory	Review existing protection plans for clients and ensure they are set up according to best practices and initial onboarding design
Cloud management advisory	Account management functionality – including partner-level monitoring, tenant and user setup and management, supported third-party integrations
Muttii Cyber Infrastructure advisory	Review, adjust, and fix approaches to Muttii Cyber Infrastructure setup and management
Safe update and mitigation	Managed support for Muttii products – ideal when dealing with large scale updates or updating complex product clusters
Managed DR testing	Annual live testing

Services package

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Stakeholder interaction

Prioritizes requests in the most efficient manner and provides progress reports on a regular basis

Processes change requests on a per cluster basis

Works closely with the dedicated Support Engineer, DCO, and R&D teams

Your Technical Account Manager:

Muttii Partner

Change

Requests

Incidents escalation

Technical Account Manager

Dedicated Support Engineer

Tickets Prioritization, Resolution tracking

Apply DR site configuration changes

Incident resolution

Muttii DC hosted Dedicated Cluster

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Enterprise Disaster Recovery Pricing

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Enterprise DR pack pricing and billing conventions

Pricing details:

Storage for Backup and DR – $0.24

Compute SKU - $0.045

General considerations:

Per GB model

Each Enterprise DR pack client should have $2,700 minimal commitment enabled, which may be equal to 10TB of Storage and 7,000 compute points or relative amount of resources for the corresponding services

The partner tenant would be created by OSA and provisioned to Management Portal automatically as always

The client tenant would be created manually by TAM assigned to the client during onboarding

5 TB

10 TB

15 TB

1-st mnth

2-nd mnth

3-rd mnth

Storage usage

$2,700

$2,700 + Over-usage ($0.20×5,000)

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