4 Logics of change

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Learning & Development Program Manager Company Name Amazon Company Location Tempe, AZ, US

Description Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e- commerce platform. The Learning & Development Program Manager within the Account Health Support team is responsible for global training of AHS specialists around the world. This role focuses on managing training programs which cover a wide range of topics within the risk and enforcement space. Responsibilities include training planning and handling of logistics, as well as evaluating results, and assisting with curriculum development. Successful candidates will create a strategic approach to learning and training deployment that meets the needs of AHS Specialists while balancing business needs. AHS has scaled consistently since its creation and will continue to grow. Think Big is a requirement for building and maintaining an effective and scalable program. Finally, the Learning & Development program includes Site Trainers at AHS sites around the world. This role would be responsible for managing the continued training and development of a successful and effective global team or trainers and mentors. As the AHS Learning & Development PM, you must be an excellent communicator (written and verbal English), who can clearly and concisely articulate results and liaise with your peers, and all levels of management, including senior leadership. Your strong subject matter expertise, the ability to learn new technology concepts quickly, and passion for innovation will also ensure we deliver and implement high quality processes that heavily rely on optimized tools and scale across all our work types. Role Responsibilities

• Define and develop content strategies and processes to ensure rapid, flexible development and maintenance of training materials and for our global AHS Specialists.

• Analyze needs, prioritize content roadmaps, and develop curriculum and mechanisms to meet those needs.

• Identify and analyze data to isolate issues, develop solutions and prioritize opportunities for improving and scaling our training program.

• Provide direction to the AHS Site Trainers to execute and ensure mechanisms are implemented to track progress.

• Manage collection of, interpret and analyze data and report conclusions to make recommendations to leaders and stakeholders.

• Design new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability and scalability.

• Be independently driven, resourceful, and able to deliver results with minimal direction maintaining a strong sense of urgency and commitment.

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A successful candidate will demonstrate strength in the following competencies: Company Culture Steward

• Understands Amazon culture around leadership principles and values. • Demonstrates values and principles as they interact with peer, employees and managers. • Incorporates values and principles into communication and decision making for employees and

managers.

Consultant And Business Partner

• Defines / scopes programs or deliverables – helps to engage with the business. • Works backwards – demonstrates planning capability to execute on deliverables (manages

stakeholders, and coordinates details). • Executes needs assessments (surveys, interviews) and makes process/program improvements

accordingly. • Continuously improves needs assessment process. • Focuses on the optimal Specialist experience and makes suggestions for improvement. • Helps org to optimize on best practices.

Measures And Delivers Results

• Conducts surveys, makes improvements, and creates reports. • Gathers and does initial analysis on deliverable impact. • Uses appropriate judgement to balance use of and application of anecdotal data related to the

success of the deliverable and is able to theme it with the other results/data. • Data collected is internally consumed.

Basic Qualifications

• Bachelor’s degree in applicable field from an accredited university or 2+ years Amazon experience.

• 2+ years of previous experience with Program/Project Management or Process Improvement • Demonstrated experience in an instructional design, training or related role. • Ability to maintain composure in critical situations. • Demonstrates effective, clear and professional written and oral communication with both

internal and external stakeholders. • Demonstrates ability to analyze data, using the data to drive decision-making. • Intermediate to advanced knowledge of Excel is required • Strong quantitative and qualitative analytical skills paired with hands-on attitude, excellent

attention to detail, and good business judgment. • Strong prioritization and time management skills, with a high degree of flexibility. • Experience developing tools, reports, scorecards, and data visualizations that improve upon

those currently employed for understanding the business and making decisions • Demonstrate appropriate sense of urgency and adaptability in response to changing business

needs. • Experience/background in a fast-paced operations environment. • Ability to travel up to 15%

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Preferred Qualifications

• Master’s degree in applicable field from an accredited university or 2+ years Amazon experience.

• Experience performing data mining and working with data analysis involving business metrics. • Experience administering and managing new hire training programs, continuing education

programs, or similar training and development projects/initiatives. • Proven history of having worked across cross-functional teams and functions. • Experience building, maintaining, and scaling programs in fast-paced environments. • Experience in both the architecture of larger training programs and systems, with the ability to

create training materials. • Strong track record of creative problem solving using software systems, and the desire to create

and build new processes. • Diverse work experience/background. • Tableau or other data visualization tools • Experience measuring key operational AHS metrics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Company - Amazon.com Services LLC Job ID: A1072147

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Organizational Development and Training Specialist Company Name FUJIFILM Electronic Materials U.S.A., Inc. Company Location Mesa, Arizona

No longer accepting applications

FUJIFILM Electronic Materials, a global leader in chemical solutions for the semiconductor manufacturing industry, has an exciting opportunity at our Mesa, AZ facility for an Organizational Development and Training Specialist!

In partnership with HR, business and operations management, the Organizational Development and Training Specialist will assess, identify, design and deliver learning solutions and talent/organizational development initiatives. This individual will implement strategies, plans, programs and systems in support of developing and retaining the talent needed to meet business objectives. This role will develop learning and development plans, design a learning curriculum and consult with subject matter experts to source appropriate content in order to support employee development, and team/organizational effectiveness.

RESPONSIBILITIES

• Research, recommend and design employee training and development programs that span the life cycle of each position. This includes the delivery, measurement and monitoring of programs.

• Identifies and incorporates best practices and lessons learned into program plans. • Consults with subject matter experts, e.g. Manufacturing Managers to develop customized

training programs and curricula for specific target groups of employees. • Creates or enhances job specific competency models. • Provides guidance and direction to subject matter experts in creating or enhancing web-based,

on-line training modules and optimizing Learning Management system (CPro). • Ability to train managers, supervisors, and leads to delivery job specific training programs to

targeted groups of employees. • Makes assessments and develops measures of effectiveness of training in terms of employee

accomplishments, performance, talent management and retention. • Prepares annual training budget plan and monitors spending. • Trains employees on HR issues and practices; Presents course materials. • Assist in the strategy for finding talent and develop onboarding process. • Works with management to identify specific work situations requiring employees to better

understand changes in policies and procedures. • Consults with HR management to diagnose potential organizational and leadership problem

areas.

REQUIREMENTS

• Bachelor's degree in related discipline (Organizational Development, Human Resources, Psychology).

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• Five years’ experience designing and implementing effective training and development programs; prefer experience with OD in a manufacturing environment.

• Ability to simultaneously and effectively manage multiple projects and priorities; effective project management and strong organizational skills.

• Ability to work autonomously and across functions at all levels. • Blend of strategic and practical execution. • Excellent verbal and written communication skills. • Proficient with Microsoft Office Suite or related software, and HRIS and LMS software

systems. • Strong presentation skills. • Adept with a variety of multimedia training platforms and methods. • Ability to evaluate and research training options and alternatives.

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Senior Program Management Manager: Strategic Change Management

Company Name Bank of the West Company Location Tempe, AZ, US

No longer accepting applications Job Description At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth. Job Qualifications Required Experience

• Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one area.

• Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization

Education

• Bachelor's Degree

Work Experience

• 10 - 12 yrs of relevant experience • Experience in developing programs at an Enterprise level with the requisite repeatable

infrastructure for execution. • Understand how to effectively work cross functionally to establish appropriate protocols and

processes. • Strong background in creating change management programs to support large efforts and

diverse organizations. • Experience in communicating with and working at all levels of the organization. • Strong “soft” or relationship skills (e.g. trust-building, networking, empathy) • Strong ability to translate broad initiatives into clear, actionable deliverables. • Pragmatic approach to tracking and managing change.Ability to create a sensible plan -

thinking through the details of how things will work - and then deliver in line with the plan.

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Equal Employment Opportunity Policy Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran. Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations. Job Description Summary Strategic change management is the process of managing change in a structured, thoughtful way in order to meet organizational goals, objectives, and missions. Change is necessary for organizations to continue to thrive and meet and exceed the competition of industry competitors. Responsible for managing highly complex program initiatives which have considerable financial impact and involves significant internal and/or external resources within an assigned function. Programs include product development, integration, technology, conversions and other special programs as approved. Exercises significant latitude in managing the initiation, planning, execution, controlling and closing processes on programs. Essential Job Functions Include (but Are Not Limited To)

• Develop a change management discipline across the End to End (E2E) organization to ensure effective implementation of initiatives and strategic direction.The approach will determine the need for change, prepare & plan for change, implement the change, and sustain the change;

• Implement standardized program management, training, and communication.Facilitate transition from a project environment to Business-as-Usual (BAU).

• Formulates, organizes, and monitor inter-connected projects • Develops new processes and/or programs to support the strategic direction of the organization. • Support a culture of continuous improvement through the development of an evaluation

method to assess program strengths and identify areas for improvement.

Primary Location United States-California-San Francisco Other Locations United States-California-San Ramon, United States-Arizona-Tempe Job Project Management Job Posting Mar 12, 2020, 7:14:27 PM

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Manager Organizational Development Company Name Sprouts Farmers Market Company Location Phoenix, AZ, US

No longer accepting applications The Manager, Organizational Development at Sprouts is a member of a high-performing Compensation & Performance team. The mission of the Manager, Organization Development is to measure effectiveness in HR initiatives and proactively support the business.

• Analyze data to assist in succession planning • Assist in tool development for successful succession • Competency modeling and implementation • Completion of adverse impact pay studies • Survey development, implementation and analysis • Assessment administration and review; partner with the HR Business Partner and Director of

Talent to make selection recommendations • Validation studies, including legal review and documentation • Support for employee engagement pulse and annual survey to include analysis of results • Workforce demographic work for diversity and inclusion initiatives • ROI analysis for recruiting spending and HR bi-annual score card

SSO123

• Master’s Degree in Industrial/Organizational Psychology, MBA or related field preferred • Background in HR best practices with 2 years of experience in a human resources or

organizational development department (will consider intern experience with related work in OD, assessments, job analysis, etc.)

• Advanced proficiency in SPSS and Excel • Ability to decipher large data into usable and actional information • Proven track record in working effectively with others to achive results • Detail oriented with experience working with analysis and knowledge of statistics • Highly organized and able to adapt quickly to changing priorities • Inquisitve, assertive and decisive • Strong communication skills and ability to influence at senior levels • Project management experience needed • Vendor relationship and change management experience preferred

These Programs Include In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family.

• Competitive pay • Opportunities for career growth • 15% discount for you and one other family member in your household on all purchases made

at Sprouts

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• Flexible schedules • Employee Assistance Program (EAP)

Eligibility Requirements May Apply For The Following Benefits

• 401(K) Retirement savings plan with a generous company match • Affordable benefit coverage, including medical, dental vision • Pre-tax Flexible Spending Accounts for healthcare and dependent care • Company paid life insurance and short-term disability coverage

Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. California Residents: We collect information in accordance with California law, please see here for more information.

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Training Manager (Leadership and Development) Company Name Carvana Company Location Scottsdale, AZ, US

No longer accepting applications TRAINING MANAGER, RECONDITIONING TRAINING About Carvana…. Recently ranked #5 in Forbes Magazine’s list of America’s Most Promising Companies, Carvana offers the excitement, culture, and opportunity of a start-up, along with the capitalization and infrastructure of an established business. We sell cars, but we’re not salespeople. At Carvana, we’ve made it our mission to transform how cars are bought and sold. We saw a huge problem with how much it can suck to buy a car the traditional way so we committed to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that’s $Trillion with a “T”). We provide a seamless, online car buying experience for consumers. From our searchable showroom of fully-inspected, certified cars to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and warranty packages. With delivery possible to the buyer’s driveway in 24 hours or pick-up available from one of our state-of-the-art car vending machines (yes, you read that right) all with a 7-day money-back guarantee, customer satisfaction is at the core of our business. With no dealerships or commissioned salespeople, we also save thousands of dollars per car that we pass on to our customers. For more information on Carvana, take a look at our company introduction video . WORKING AT CARVANA YOU WILL NOTICE THAT… You'll need to be a great communicator, a brand ambassador and possess the know-how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments and juggle many things at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. In our downtime, we have ping pong and corn hole (or “bags,” depending on where you’re from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up. WE’RE LOOKING FOR…. Creating an extraordinary customer experience (for both our external and internal customers) is at the

Organizational Development Job Descriptions, Phoenix AZ March 2020

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heart of Carvana. Our goal is to place the customer in control of the car buying experience and infuse honesty and transparency back into the car buying process. As a Training Program Manager, you will leverage your skills and expertise to assess, scope, develop, and deploy Leadership Development training for Inspection Center leaders. This role will work closely with the Talent Development team, senior IC leadership, and Carvana SMEs to scope, create, and administer leadership development training across the Inspection Center platform. The ideal candidate for this role will be a driven, strategic thinker with the ability to execute and a passion for leadership training and development. This role will report to the Associate Director of Inspection Center Training and Program Development. This is a full-time, salaried position based out of our headquarters in Scottsdale, AZ. Travel may be required according to business needs. Specifically, Your Responsibilities Include

• Manage the creation, consistent delivery, and maintenance of leadership development programs at the individual Inspection Center site level and across the organization.

• Leverage expertise to determine the best delivery mechanism for different leadership development training and objectives (including traditional instructor-led, co-facilitation, and virtual e-learning).

• Partner with Talent Development and Leadership Deployment teams to determine the structuring, tracking and reporting for leadership development curriculum in our LMS.

• Partner with the Talent Development team to identify appropriate content, develop reinforcement tools to sustain behavioral change and drive improved leadership performance while maintaining consistency with Carvana Leadership Principles and IC Competencies.

• Partner with Talent Development to ensure existing and new curriculum aligns with Carvana Leadership Principles and IC Core Competencies.

• Partner with Talent Development and IC leadership to identify and implement appropriate assessment methodologies and KPI measurements to establish quantifiable metrics for leadership development efforts.

• Create timelines, track project plans and manage work assignments for Instructional Designers assigned to the Leadership Development curriculum.

• Conduct regular needs analyses and content evaluations to ensure our curriculum remains best in class and accurately meets the needs of the business.

• Manage relationships with outside training vendors utilized to augment Carvana’s curricula. • Leverage technology where appropriate to extend access to our leadership development

curriculum and ensure efficient and scalable program structure. • Create and deliver train-the-trainer learning sessions in alignment with the delivery strategy for

the program; developing facilitation capabilities in others as needed. • Assist with the administration, organization, scheduling, and tracking of classes as needed. • Other duties as assigned.

The Qualifying Candidate Must Have

• A Bachelor’s degree from an accredited undergraduate institution required • At least 5 years of experience in the areas of training design, delivery, and group facilitation,

preferably in leadership development

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• Strong instructional design, program management, facilitation skills, and ability to support and mentor others in these areas

• The proven ability to develop training curricula and conduct in-depth training needs assessments with key stakeholders

• Demonstrated experience facilitating groups of adult learners and corporate teams at all levels, including executive audiences

• Demonstrated leadership capabilities and people management skills with proven ability to foster an environment of positive employee engagement and trust and coach and motivate others.

• A high degree of professionalism with demonstrated ability to work cross-functionally and consult with senior management teams

We’d Be Thrilled If You Have

• Masters in Human Resources, Business, I/O Psychology, or related degree • Team management experience • Articulate Storyline expertise • SPHR/HPI or similar certification • Experience supporting leadership development efforts in a fast-paced manufacturing or shop

environment.

What You Can Expect In Return

• Full-Time Salary Position • Medical, Dental, and Vision benefits • 401K with company match • Access to opportunities to expand your skillset and share your knowledge with others across

the organization • A company culture of promotions from within, with a start-up atmosphere allowing for varied

and rapid career development

This role is not eligible for visa sponsorship. LEGAL STUFF Hiring is contingent on passing a complete background check and drug screening. Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship.

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Change Manager I, Assistant Vice President Company Name Union Bank Company Location Tempe, AZ, US

No longer accepting applications Are you passionate about creating an exceptional client experience? Discover your opportunity with Union Bank, a division of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. At Union Bank, we care about the details that matter most to our clients. We have our clients’ best interest in mind, drawing on more than 150 years of experience to understand their distinct needs and tailor our solutions. We’re part of 180,000 colleagues around the globe striving to be the world’s most trusted financial group. Trust starts with a culture of putting people first and empowering you to achieve your potential. Join Union Bank, where being inspired is expected and creating results is rewarded. The Change Manager I position is a key role in supporting change management and deployment activities applying a structured methodology to change initiatives of medium to high complexity. People manager? No. Major Responsibilities

• Implement and execute the change management and deployment strategies. • Manage actionable deliverables for the five change management levers: communications plan,

sponsor roadmap, coaching plan, training plan, and resistance management plan. • Partner on communication and training plans. • Participate in development of key deployment readiness plan and execution. • Integrate proposed courses of action into the project plan. • Evaluate and ensure user readiness. • Measure success metrics and monitor change progress. • Support change management at the organizational level. • Further the strategy and goals of assigned business unit.

• 2+ years of direct work experience support formal change management practices including continuous improvement initiatives at an enterprise level.

• BA/BS degree or equivalent work experience. • A solid understanding of how people go through a change and the change process. • Experience and knowledge of change management principles, methodologies, and tools. • Exceptional written and verbal communication. • Excellent active listening skills. • Clearly able to articulate messages to a variety of audiences. • Establish and maintain strong relationships. • Influence others and move toward a common vision or goal. • Flexible and adaptable. • Ability to work in ambiguous situations. • Resilient and tenacious with a propensity to persevere.

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• Forward-looking with a broad approach. • Problem-solving and root cause identification skills. • Must be a standout colleague and able to work reciprocally with and through others.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses. Job Technology Primary Location ARIZONA-Tempe Job Posting Apr 29, 2020, 7:02:54 PM Shift Day Schedule Full Time

Organizational Development Job Descriptions, Phoenix AZ March 2020

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Business Systems Consultant 4 - Change Management Coordinator

Company Name Wells Fargo Company Location Chandler, AZ, US

No longer accepting applications Job Description Important Note During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. Enterprise Functions Technology (EFT) / Platform Management is seeking a Business Systems Consultant 4 to help drive Change Management and processes within the EFT Change Management organization. The ideal candidate will be responsible for championing the Enterprise Change Mgmt. (ECM) Process within EFT by proactively promoting knowledge and use of the ECM process, procedures and tools. The BSC will work with user groups to provide training, resolve questions, assess user needs, and recommend best practices that are aligned with EFT Change Management goals and strategy. Will serve as a primary point of contact or EFT application and technology support groups as it relates to Change Management procedures. Responsibilities of this position include EFT group process training support

• Assist EFT application teams and technology groups in understanding the process by ensuring support teams are trained and kept abreast of tool and process changes as well as acting as a subject matter expert.

• Assist EFT support groups by documenting business-specific procedures for adherence to the ECM process.

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EFT group process execution support

• Act as a process subject matter expert for EFT resources who are monitoring and managing high impact changes.

• Ensure changes are properly documented, resolved and closed within service level definitions targets.

• Ensure preventative actions associated with changes for EFT are completed as required. • Ensure Pac2000 data for EFT technology groups and supported products is maintained.

EFT group performance management

• Measure and manage EFT group performance against process compliance objectives. • Ensure trend analysis is performed and documented as needed. • Respond to change quality assurance (QA) reviews and action items.

EFT group liaison for ECM

• Provide feedback for continuous improvement of the ECM Process. • Attend CC meeting(s) and represent EFT application and technology support teams. • Provide a communication channel between ECM and the EFT application and technology

group communities to relay feedback about process updates, performance and tool enhancements.

Required Qualifications

• 5+ years of business systems analysis experience, business systems design experience, or a combination of both

• 5+ years of change management experience • 3+ years of Remedy experience • 2 + years of experience developing or supporting IT Service Management solutions (e.g.

Incident Management, Change Management, Asset Management and Configuration Management)

Desired Qualifications

• Excellent verbal, written, and interpersonal communication skills • A BS/BA degree or higher • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills • 3+ years of PAC2000 experience • 1+ year of SQL Server Reporting Services (SSRS) experience • 1+ year of Tableau experience • Process efficiency experience, including process assessment and recommendations for

improvement • Ability to provide strong customer service and develop customer relationships • Experience articulating issues, risks, and proposed solutions to various levels of staff and

management

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Street Address MN-Minneapolis 550 South 4th St - Minneapolis, MN AZ-Chandler 2600 S Price Rd - Chandler, AZ NC-Raleigh 1100 Corporate Center Dr - Raleigh, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Reference Number 5543061-1

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Change Manager / Consultant Company Name Perficient Company Location Phoenix, AZ, US

No longer accepting applications Overview At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too. We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled. Perficient currently has a career opportunity for a Change Manager / Consultant. Job Overview Provide exceptional Change Management design and thought leadership to our clients and is expected to be knowledgeable in all aspects of Change Management and will demonstrate strong team management and thought leadership skills. Responsibilities

• Leads and facilitates project discovery to define Change Management requirements and strategy.

• Leads and executes building the Change Management infrastructure and executing Change Management activities, driving IT projects towards high levels of user engagement and adoption.

• Leads and assists subordinate (Perficient or client) Change resources in project delivery. • Interfaces and communicates with all levels of client project resources and stakeholders .

Qualifications

 Minimum 8-12 years of professional experience with Organizational Change Management.

 Proven Change Management delivery experience.  Leadership and team management experience with ability to provide strategic

planning and oversight.  Management Consulting and project management experience.  Strong client management and executive level communication skills.  Experience in project and solution estimation and team structure definition.  Fluent and current on Change Management trends.

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 Proven track record of leadership roles delivering solutions within defined timeframes.

 Proficient in authoring, editing and presenting Change Management deliverables

 Change Management certification preferred.  Excellent written and oral communication skills; Ability to communicate

effectively with technical and non-technical staff.  Experience working with a globally distributed team.  Desire to mentor younger team members and develop their skills.  Experience leading internal initiatives.  Excellent problem-solving skills.  Be independent and self-driven.  Comfortable with Travel

• Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

More About Perficient Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions. Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index. Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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Director, Change Management and Integration Company Name: Tech Data Company Location Tempe, AZ

Further the vision, mission and strategy of Tech Data by helping to establish and lead the Strategic Transformation Office to drive organizational transformation across the enterprise. Provide dedicated focus and structure leveraging proven project management, process improvement and change management principles and methodologies that enable the business to effectively execute against its strategic, transformational objectives. Develop a practical approach for cultural advancement focused on continuous improvement and transformation that embodies the shared values of integrity, excellence, accountability, collaboration and inclusion. This role reports into the Global Vice President, Talent Management. Functional responsibility for America’s/Headquarters. Principal Responsibilities/Objectives

• Collaborate effectively across a global environment to advance the global, strategic priories of the enterprise

• Establish “trusted advisor” relationships with executives and cross-functional teams providing undisputed subject matter expertise in process improvement, project management and change management. Build and manage the detailed implementation plan for organizational transformation, identifying time-lines, specific stakeholders, and milestones for each change.Sequence the transformation efforts to allow for a phased approach to implementation, balancing all the other work efforts within the organization.

• Facilitate and manage complex, cross-functional, cross business or global projects to completion.

• Coordinate and facilitate workshops and working sessions as needed. • Hold stakeholders accountable to ;time-lines and milestones. • Pro-actively ;Identify risks and lead the development of mitigation strategies to address

obstacles. • Enable the cultural advancement of the organization through consulting, coaching, training,

facilitation and exposure to process improvement and change management strategies and methods.

• Advise executive leadership team on their role and leadership posture to foster culture of transformation, change acceptance and continuous improvement.

• Provides reinforcement mechanisms (metrics, tracking and lessons learned) for continuous improvement.

• Demonstrated successful record of leading teams to deliver results.

• Certification and/or proven expertise and experience with established process improvement methodologies Six Sigma Black Belt, Lean, TQM, BPM, etc.

• Knowledgeable on techniques to identify and solve root cause process issues using data analysis approaches within a context of organizational and business realities.

• Demonstrated expertise in project management skills proven by the ability to manage entire life-cycle of complex strategic projects from initiation through implementation.

Organizational Development Job Descriptions, Phoenix AZ March 2020

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• Certification and/or proven expertise and experience in established change management discipline or methodology.

• Demonstrated ability to successfully act as a change coach, change agent and teacher to all levels of the organization including global executive leaders.

• Demonstrated experience and expertise with proven facilitation methods and techniques. • Proven ability to successfully identify, analyze and get buy-in for change from any variety of

audiences. • Possess a comprehensive knowledge of the industry and the company business strategies and

vision. • Knowledgeable in basic elements of financial models (P&L, balance sheets, income


statements). • Demonstrated excellence with interpersonal, written, verbal, presentation and facilitation skills

with the ability to effectively communicate with cultural and organizationally diverse audiences.

Join our team to connect the world with the power of technology! Tech Data is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.