Leadership and Management

Personal Development Procedure Bounce Fitness recognises that the training and development of its team is key to the continual success

of the organisation. It is the policy of Bounce Fitness to ensure that as far as it is practicable, adequate

resources are available to provide a continuous programme of training for all staff. In return all Bounce Fitness

staff should recognise the need to develop and update skills and knowledge on a continuous basis, and

undergo training with a positive and flexible outlook.

Managing Personal Development

Personal development should be divided into personal development plans and training and development

records: the former indicating what is intended over the next year and the latter comprising a record of what

has been achieved.

A Personal Development Plan identifying the training requirements of individual staff members should be

prepared yearly by all staff in consultation with their manager. A copy of the Training and Development Record

template can be located on the Intranet under the Document tab. Personal Training and Development records

may be accessed under the People tab.

As well as establishing needs, PDP’s allow both employee and Centre manager to agree on the overall

purpose and objectives for the training, linked to the business plan, agree on the best method and agree on

target dates for completion and review. This should be reviewed and if necessary updated at regular intervals

throughout the year. A summary of Personal Development Planning can be found on the Intranet under the

Policy tab.

All staff will have an individual Training and Development Record generated on employment. On completion

of a training course whether it is internal or external or practical experience gained through current job,

attendance at a conference or any other training activity the training record must be updated by Human

Resources.

Copies of any certificates obtained while attending courses, conferences or further education programmes

will be included along with the training record.

When a member of staff is approved to undertake Bounce Fitness sponsored staff development activities

it is assumed that they accept the conditions for such sponsorship detailed under the Evaluation section

following. A record must be kept of the development undertaken and any financial support approved. The

application is the responsibility of the individual and their Manager and that any relevant documentation is

forwarded to Human Resource for insertion in the individual’s personal file.

The Human Resource Department will maintain records of all activities, attendances and expenditure on

centrally funded staff development activities.

Appraisal

The appraisal process is the formal opportunity for staff to discuss their performance with their managers and

for managers to identify any areas where improvement may be required. It is also the mechanism to record

training and development needs on individual Personal Development Plans. All staff will be appraised on an

annual basis in Centre with the current appraisal system.

Personal and Managerial Skills

A range of training courses including Customer Care, Interpersonal Skills and Stress Management will be

made available each year and are available for all staff to attend. These training courses will provide staff with

the support needed to develop and enhance skills whether as an individual or as a manager, and improve

work performance.

External providers will be engaged for the development of fitness skills and activities and instructors are

encouraged to bring suitable programmes to the attention of Management.

Application for any of the courses should be made to Human Resources and should be supported by the

individual’s Centre manager.

Further Education

As part of the Personal Development Planning process a development need may be highlighted that would be

best met through participation in an external course of study. In these cases, staff, via their Centre managers,

will be encouraged to submit a case for sponsored education to their Centre Manager. The benefits to Bounce

Fitness and the individual must be clearly demonstrated.

Evaluating Personal Development

Bounce Fitness staff and Centre managers should always be able to identify how performance has improved

after any training or development activity, whether it is an internal or external training course or practical

experience gained through current job, attendance at a conference or seminar. The evaluation should focus

on:

Learning Outcomes: whether the training has met the objectives identified in Personal Development Plans; and/or

Performance Outcomes as outlined in Performance Appraisal Plans which will be evaluated by Centre Manager as part of the annual appraisal process.

A post training activity interview between Centre manager and staff should be conducted to discuss the

above and also highlight if there is any further help/support and or training required to implement the learning.

Centre manager(s): It is part of a managers remit to train and develop his or her staff and they will be able to advise on completion of a successful personal development plan.

Human Resource Manager: Can offer advice and guidance with regard to appropriate learning methods and available courses.

This Policy may be amended by Bounce Fitness at any time in order to take into account changes in legislation

and best practice.