Week 3 Project

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Performance Management—Planning and Implementation

Know More! Successful implementation of the performance management plan consists of the following: a sound communication plan, a well-written appeals process, a quality training program, and pilot testing. In other words, successful implementation requires wide organizational support and acceptance.

(Aguinis, 2013, p. 169)

Review the tabs to know more.

Communication Plan

What is performance management?

Answering this question involves providing general information about performance management, how performance management systems are implemented in other organizations, and the goals of performance management systems.

How does performance management fit into our strategy?

To answer this question, we should provide information on the relationship between performance management and strategic planning. Specifically, information is provided on how the performance management system will help accomplish strategic goals.

What’s in it for me?

A good communication plan describes the benefits of implementing performance management for all those involved.

How does it work?

Answering this question entails giving a detailed description of the performance management process and timeline, for example, when meetings will take place, what the purposes of each meeting are, and when decisions about rewards will be made.

What are my responsibilities?

The communication plan should include information on the role and responsibilities of each person involved at each stage of the process. For example, it includes a description of the employees’ and supervisors’ main responsibilities in the performance management process.

How is performance management related to other initiatives?

The communication plan should include information on the relationship between

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The lack of planning by an HR professional can cost a company thousands of dollars. This financial deficit can be observed through employee terminations, lawsuits, and loss of clients and customers. It is the responsibility of the HR professional to manage all forms of communication within the organization. This individual will oversee the appeals process, training, and pilot testing programs as they relate to the performance management plan. A communication plan will help a team understand the definition of performance management system, the manner in which the system is tied to strategic planning, responsibilities of leaders/employees, protocols, and connection with other initiatives. An appeals process provides the employees with an opportunity to voice concerns and affords them with an unbiased way to dispute a performance assessment. To ensure fairness with the system, raters must also be trained. Lastly, pilot testing should be conducted to assess and fine-tune the system before it is launched in order to prevent future problems. Failure to have a clearly defined process will prevent the organization from meeting the established goals. Even though the HR professional will not be solely responsible for the performance management plan, he or she will most likely spearhead this project; therefore, it is essential for the HR professional to have a thorough knowledge of how the system will work for the organization and also what benefits it provides.

A few questions to consider here are:

What type of communication channels are in place within your organization?

How are appeals handled?

Does your organization conduct a pilot test before a new evaluation system is implemented?

performance management and other initiatives and systems such as training, promotion, and succession planning.

(Aguinis, 2013, pp. 170–171)

Appeals Process

Training

Pilot Testing

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Additional Materials

From your course textbook, Performance Management, read the following chapter:

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Implementing a Performance Management System

From the South University Online Library, read the following article:

Renewal of Performance Management System in Family Company 