Katharine Becks -Peer Reviews

INSTRUCTIONS

Below is a link to the original assignment if you need it for reference purposes. Can you put a peer review together with at least one reference in APA style.

Watch this TED talk on the power of listening: The power of listening | William Ury | TEDxSanDiego (Links to an external site.)

 

Watch this TED talk on non-verbal cues such as body language:  https://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are?language=en

 

Based on the textbook reading and the TED talks, Post a peer review between 200 and 250 words in length. 

Be sure to organize your thoughts and arguments in a clear and concise manner.  Check your postings for accuracy of grammar, spelling and punctuation.  Remember, this is a communications course.

Posted by Student:

The importance of listening is clear in most scenarios, even thought it is not easy to accomplish at times. In my line of work at a CRO laboratory listening is vitally important in order to make sure we test the client materials in the exact way they are paying us to. Clients will come to us wanting us to develop a method to test a product never before seen on the market. We customize this testing to exactly what the client wants and because of that we need to make sure we listen to their requirements. A lot of the conversations with clients happen over the phone so while we are not able to gauge body language with the conversations we can focus on the non-verbal phone-language. The ultimate goal of our calls is to make sure both parties are on the same page and often when one party is confused or stumbling it can be noticed by extended pauses, or extended "uhhhhh" or "ummmm" being heard across the line. 

We all know that listening is important but listening is not a learned skill. So how do you get good or improve your listening skills? One thing that has really helped me has been listening to audio books. A plague in my family is interrupting others when they are talking. I do it with my family but it has made some of my relationships more strenuous because people typically do not take kindly to it. Listening to audio books has forced me to pay attention and listen no matter what because if I lose focus for even a second I could miss something vital to the story. I am now not only able to listen while I work, I listen effectively.