Information Systems in Organizations Papers

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FRAJO Warehousing & Distribution Company (FWDC) IT Strategic Plan, Part 1

Before you begin this assignment, be sure you have read the “FRAJO Warehousing & Distribution

Company Case Study” and all the course content from Weeks 1 and 2.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to begin development of an

Information Technology Strategic Plan (ITSP) to support the strategic direction of FRAJO Warehousing &

Distribution Company (FWDC). This assignment specifically addresses the following course outcomes to enable you to:

• identify, define, and explain the concepts of information technology governance and

management

IT Strategic Plan for FRAJO Warehousing & Distribution Company

Fran, the new CIO at FWDC, has asked you to write an IT Strategic Plan that she can use to guide the

direction for her organization. The ITSP will be developed in two parts. This assignment covers Part 1; Part 2 will be covered in the next class assignment. Together, they will form an ITSP that has been

tailored to the course material covered in this class. You may work for an organization that has an ITSP,

and it would be a good idea for you to look at it, but it will likely be structured a little differently from this one. Each organization develops an ITSP that will work for them.

Assignment

You will develop Part 1 of the ITSP for FWDC Distribution Company, using the outline below. Each of the topics to be included in your outline is covered in the course content readings assigned thus far. In

addition to the course materials, at least one external resource (resource other than those provided in the class) must be used. Two or more cited references will earn top credit. Use a separate

References page to list just the references you have cited. Remember to use the APA formatting

rules and correctly cite and reference your sources with APA format. Use the Grading Rubric to be sure you have covered everything. Submit your paper as a Microsoft Word document, or a document that can

be read using Word, with your last name included in the filename.

Please use this outline to build your IT Strategic Plan. Use the numbering and headings shown below.

Part One 1. Business Statement – Summarize in one paragraph, in your own words, the business of FWDC.

Include the location of the company/terminals, fleet information, and current/future financial climate/goals. Refer to Case Study.

2. Business Strategic Objectives - In the Case Study, the management team has identified three

new strategic objectives. List/bullet the three objectives, in your own words, adding a brief explanation to each one. Next add a new strategic objective of your own - one that you consider important to the current and future health of FWDC’s business. It should be a statement of how

the management team would improve the business of FWDC. It can be one of the three federal/state regulations that the company wants to remain in compliance with, or a new one

that you choose.

The format below should be used for the presentation of this section:

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• Business Strategic Objective 1 (in your own words):

• Explanation:

• Business Strategic Objective 2 (in your own words):

• Explanation:

• Business Strategic Objective 3 (in your own words):

• Explanation:

• New Strategic Objective (in your own words):

• Explanation (how the management team would use it to improve the

business of FWDC):

3. IT Vision and Mission Statement – Write two short paragraphs with separate vision and mission

statements for the Information Technology Department at FWDC. Label one “Mission Statement:” and one “Vision Statement:”. Use what you learn from the case study to create your own idea for the vision statement; and use the case study situation at FWDC to write the mission

statement for the IT department. Refer to the course materials on mission and vision, particularly the reading on "Creating a Future Vision for the Chief Information Officer". If you

need help on a mission statement, do a little research on the web; you will find many examples

of IT mission statements.

4. Governance – Using the course content materials and the case study, describe in two or three paragraphs how the IT governance process should work for FWDC. Fran wants to engage the

other senior leaders, so include: who the participants are, what their roles are (why they are

members of the governance body), what governance methodology should be established/justification, what responsibilities the governance body would have, and how they

would prioritize IT projects. Refer to the course materials on governance and you may supplement those documents with external research.

5. Inventory of Current IT Systems – Using the information in the Case Study, you will use the table provided to describe the current systems in use and the IT resources allocated to their support.

Copy and complete the table below, creating additional rows as needed to cover all current systems at FWDC, then write a brief introductory paragraph to the table. The paragraph must

come first before your table, to explain what the table is providing.

Current System Function/

Description

Strategic

Goal aligned to

Business

Unit/ Department

Business

Benefits

IT

Resources (people,

equipment)

The "right" and "wrong" answers should do with if you correctly incorporated the course concepts from

the course content materials and addressed all parts of the assignment. The content of the mission and vision statements you create is not as important as that it makes sense considering the course content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the assignment.

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GRADING RUBRIC:

Criterion 90-100%

Far Above Standards

80-89%

Above Standards

70-79%

Meets Standards

60-69%

Below Standards

< 60%

Well Below Standards

Possible

Points

Business

Statement

5 Points

The summary

description of the business in

the Case Study is complete,

clear and

concise and sets the stage for the

remainder of the ITSP;

demonstrates

understanding of course

concepts, analysis and

critical thinking.

4 Points

The summary

description of the business

in the Case Study is clear

and concise

and sets the stage for the

remainder of the ITSP.

3.5 Points

A summary

description of the business in

the Case Study is provided.

3 Points

The summary

description of the business in

the Case Study is unclear, not

concise, and/or

does not set the stage for the

remainder of the ITSP.

0-2 Points

Little or no

summary description of

the business in the Case Study

is included.

5

Business Strategic

Objectives

9-10 Points

Three business strategic

objectives are

listed and fully stated. One

new objective, highly relevant

to the Case

Study, is listed, also fully stated,

and clearly relates to how

the management

team will

improve the business; work

demonstrates understanding

of course

concepts, analysis and

critical thinking.

8 Points

Three business

strategic

objectives are listed and are

fully stated. One new

objective,

relevant to the Case Study, is

listed; it clearly relates

to how the management

team will

improve the business.

7 Points

Three business strategic

objectives from

the Case Study are listed. One

new objective, relevant to the

Case Study, is

listed; it relates to how the

management team will

improve the business.

6 Points

Fewer than 3 business

strategic

objectives are listed or they

are not drawn from the Case

Study; the new

strategic objective is not

relevant to the Case Study;

and/or new strategic

objective does

not relate to how the

management team will

improve the

business.

0-5 Points

Few or no business

strategic

objectives are listed; a new

objective is not added; and/or

objectives are

not related to the Case Study.

10

IT Vision

and Mission

Statement

18-20 Points

IT Vision and Mission

Statements are

16-17 Points

IT Vision and Mission

Statements

14-15 Points

IT Vision and Mission

Statements are

12-13 Points

IT Vision and Mission

Statement do

0-11 Points

One or both IT Vision and

Mission

20

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Criterion 90-100% Far Above

Standards

80-89% Above

Standards

70-79% Meets

Standards

60-69% Below

Standards

< 60% Well Below

Standards

Possible Points

clearly written and highly

relevant to the Case Study; and

demonstrate

strong understanding

of course concepts,

analysis and

critical thinking.

are clearly written and

relevant to the Case Study;

demonstrate

understanding of course

concepts, analysis and

critical

thinking.

both included and are relevant

to the Case Study.

not cover both vision and

mission, are not relevant to the

Case Study, or

are lacking in demonstration

of understanding

of course

concepts, analysis and/or

critical thinking.

Statements are not included,

and/or do not relate to the

Case Study;

and/or are poorly written

and do not convey the

information.

Governance 23-25 Points

The Governance Section presents

a well– supported and

convincing

explanation of a governance

process for the business in the

Case Study that

engages other senior leaders in

the organization. This section

includes a

thorough discussion of:

participants, roles of

participants, what

governance

methodology should be

established/ justified

responsibilities

of the governance

body, and the prioritization

process for IT projects; is

highly applicable

to and

20-22 Points

The Governance

Section presents a

good

explanation of a governance

process for the business

in the Case Study that

engages other

senior leaders in the

organization. This section

includes a

clear discussion of:

participants, roles of

participants,

what governance

methodology should be

established/ justified

responsibilities

of the governance

body, and the prioritization

process for IT

projects; and

18-19 Points

The Governance Section

addresses how the CIO will

engage the

other senior leaders, and

includes: who the participants

are, what their roles are (why

they are

members of the governance

body), what governance

methodology

should be established,

what responsibilities

the governance

body would have, and how

they would prioritize IT

projects.

15-17 Points

Governance section does not

include all required content

(participants,

roles, methodology,

responsibilities, and prioritization

process for IT projects); is not

applicable to or

appropriate for the Case Study.

0-14 Points

Little or none of the required

information is presented in

the Governance

section; and/or it is not

relevant to the Case Study.

25

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Criterion 90-100% Far Above

Standards

80-89% Above

Standards

70-79% Meets

Standards

60-69% Below

Standards

< 60% Well Below

Standards

Possible Points

appropriate for the Case Study;

and demonstrates

understanding

of course concepts,

analysis and critical thinking.

is clearly applicable to

and appropriate

for the Case

Study.

Inventory of Current

IT Projects

18-20 Points

This section includes an

effective and

well-written introductory

paragraph that is applicable to

the Case Study

and the table that follows.

The completed table contains all

required information

accurately

extracted from the Case Study;

demonstrates thorough

understanding

of course concepts,

analysis and critical thinking.

16-17 Points

This section includes an

appropriate

introductory paragraph

that is applicable to

the Case Study and the

table that

follows. The completed

table contains all required

information

accurately extracted from

the Case Study;

demonstrates

understanding of course

concepts, analysis and

critical thinking.

14-15 Points

This section includes an

introductory

paragraph that applies to the

Case Study. The completed

table contains all required

information

extracted from the Case Study.

12-13 Points

This section is somewhat

incomplete

(lacking in introduction or

required table, or table content

is incomplete); is not applicable

to the Case

Study; or is lacking in

demonstration of

understanding

of course concepts,

analysis and/or critical thinking.

0-11 Points

Little or no information is

provided on the

Inventory of Current IT

Projects; table is missing;

and/or information

presented does

not apply to the Case Study.

20

External

Research

9-10 Points

Two or more

sources other

than the class materials are

incorporated, are substantive

and are used

8 Points

At least one

source other

than the class materials is

incorporated and used

effectively.

7 Points

At least one

source other

than the class materials is used

and properly incorporated

into the text.

6 Points

A source other

than the class

materials may be used, but is

not properly incorporated,

and/or is not

0-5 Points

No external

research is

incorporated or reference listed

is not cited within text.

10

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Criterion 90-100% Far Above

Standards

80-89% Above

Standards

70-79% Meets

Standards

60-69% Below

Standards

< 60% Well Below

Standards

Possible Points

effectively. Sources used

are relevant and timely,

contribute to the

analysis and support

conclusions. References are

appropriately

incorporated and cited using

APA style.

Source(s) are relevant and

contribute to the analysis.

References

are appropriately

incorporated and cited

using APA

style.

Reference is cited using APA

style.

relevant or timely; and/or

APA style for references and

citations is not

followed.

Report

Format

9-10 Points

Report is very well organized

and is easy to read. Very few

or no errors in

sentence structure,

grammar, and spelling;

presented in a professional

format.

8 Points

Report reflects effective

organization; has few errors

in sentence

structure, grammar, and

spelling; presented in a

professional format.

7 Points

Report has some organization;

may have some errors in

sentence

structure, grammar and

spelling.

6 Points

Report is not well organized,

and/or contains several grammar

and/or spelling

errors.

0-5 Points

Report is extremely

poorly written, has many

grammar

and/or spelling errors, or does

not convey the information.

10

TOTAL Possible

Points

100