Business Messages

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Title of Paper

Name

Strayer University

Author’s Note

This paper was written for .….for Business 210 – Writing in the Workplace. The paper was submitted on DATE GOES HERE.

Title of Paper

This first part of your paper is labeled Topic and Introduction on the course rubric. Discuss the purpose of the paper in succinct, declarative sentences. The introduction should offer a preview of the paper and its value, and be based upon the concepts studied in the course.

Layoffs

Discussion of Negative Messages

As head of the Human Resources, you’ve been tasked with informing all remaining employees that the organization just laid off 10 percent of its workforce. This section should analyze the effectiveness of the message based on course concepts supporting your argument from the text or other appropriate sources. Basically, you are setting up how you should approach a specific type of business writing (that you will then perform in the next section). Arguments must be well-developed and supported by proper reasons, research information, and examples. You should also specifically say how you would go about sending this message. Do not be ambiguous here. If you plan on sending a memo, then say you are sending a memo and how you plan on distributing the memo (e.g., e-mail, blog, paper, etc.).

Negative Messages Writing Sample

Whichever messaging strategy you decide to use, you need to write out what you would send in the message here. You are writing these messages from scratch and should be based on the information you discussed in the previous section.

Rising Healthcare Costs

Discussion of Benefit Change Messages

As the CEO of a small company, explain to employees a new increase in bi-weekly health care costs. This section should analyze the effectiveness of the message based on course concepts supporting your argument from the text or other appropriate sources. Basically, you are setting up how you should approach a specific type of business writing (that you will then perform in the next section). Arguments must be well-developed and supported by proper reasons, research information, and examples. Do not be ambiguous here. If you plan on sending a memo, then say you are sending a memo and how you plan on distributing the memo (e.g., e-mail, blog, paper, etc.).

Benefit Change Writing Sample

Whichever messaging strategy you decide to use, you need to write out what you would send in the message here. You are writing these messages from scratch and should be based on the information you discussed in the previous section.

the previous section.

Summer Dress Policy

Discussion of Policy Change Messages

As the Director of HR, announce and explain a new summer dress code policy. This section should analyze the effectiveness of the message based on course concepts supporting your argument from the text or other appropriate sources. Basically, you are setting up how you should approach a specific type of business writing (that you will then perform in the next section). Arguments must be well-developed and supported by proper reasons, research information, and examples. Do not be ambiguous here. If you plan on sending a memo, then say you are sending a memo and how you plan on distributing the memo (e.g., e-mail, blog, paper, etc.).

Policy Change Writing Sample

Whichever messaging strategy you decide to use, you need to write out what you would send in the message here. You are writing these messages from scratch and should be based on the information you discussed in the previous section.

Billing Errors

Discussion of Billing Error Messages

As a Customer Service Representative, acknowledge receipt of a customer’s claim that your organization has overcharged her or his credit card for an order. This section should analyze the effectiveness of the message based on course concepts supporting your argument from the text or other appropriate sources. Basically, you are setting up how you should approach a specific type of business writing (that you will then perform in the next section). Arguments must be well-developed and supported by proper reasons, research information, and examples. Do not be ambiguous here. If you plan on sending a memo, then say you are sending a memo and how you plan on distributing the memo (e.g., e-mail, blog, paper, etc.).

Billing Error Writing Sample

Whichever messaging strategy you decide to use, you need to write out what you would send in the message here. You are writing these messages from scratch and should be based on the information you discussed in the previous section.

Synthesis and Conclusion

This should be a few summative paragraphs that explains 1) how you approached your rewrite based on the discussion of content in the first section and 2) what you learned from rewriting the message about business writing as a general concept. To ensure that you include both a synthesis and conclusion, you may want to sublabel these using a third order heading like this:

Synthesis. Then write your paragraph about your synthesis here. Again, the goal is to demonstrate how you are making connections between course content and the actual rewrite you accomplished.

Conclusion. You would then finish your paper with any concluding remarks about the writing process and business writing here.

References

Bovée, C. L., & Thill, J. V. (2018). Business communication today (14th ed.). New York, NY: Pearson.

In APA Style, all references are left justified and then every subsequent line of a single reference is indented by ½ of an inch.

Please make sure you include at a bare minimum, references to your course text. However, to receive full credit for references you must, “Reference information from a variety of quality electronic and print sources. Sources are relevant, balanced and include critical readings relating to the thesis or problem.”

A single reference MUST be included both in the references section (here) and have a corresponding in-text citation. You read more about in-text citations on the discussion document found in the “Introductions” Discussion Forum.

With every reference you have on your references page, there should be a corresponding in-text citation as well. References without in-text citations are not useful.