leadership in the retail sector
Walden University
College of Management and Human Potential
This is to certify that the doctoral dissertation by
Dominick Juliano Jr.
has been found to be complete and satisfactory in all respects,
and that any and all revisions required by
the review committee have been made.
Review Committee
Dr. James Herndon, Committee Chairperson, Psychology Faculty
Dr. Michelle McCartney, Committee Member, Psychology Faculty
Chief Academic Officer and Provost
Sue Subocz, Ph.D.
Walden University
2024
Abstract
The Role of Mindfulness in Leadership Coaching
by
Dominick Juliano Jr.
MS, Walden University, 2009
BS, Park University, 2006
Dissertation Submitted in Partial Fulfillment
of the Requirements for the Degree of
Doctor of Philosophy
Industrial/Organizational Psychology
Walden University
February 2024
Abstract
Managers commonly face stressful environments, yet often do not receive adequate
interventions or training to assist them in performing with presence in the moment. This
may lead to declines in performance and even increased employee turnover intention.
Leadership coaches apply a range of approaches reflective of their unique backgrounds,
such as mindfulness, to their work with individuals and management teams. Utilizing the
S-ART framework (self-awareness, self-regulation, and self-transcendence), this
qualitative phenomenological study identified features that mindful leadership coaching
may provide middle and senior managers in the medical and technology industries. Nine
mindful leadership coaches were interviewed to provide insight into features of coaching
programs and its contribution to leadership development. Results indicated that mindful
leadership programs transform leaders through features that promote presence, ranging
from common meditative practices to purpose-designed interventions promoting deeper
awareness and emotional regulation. Future research should focus on the impact a
mindful leadership program can have on work stress and coping behaviors. This study
contributes to practice by providing a resource to address workplace stress and enhance
the development of leadership behavior. Further, this study contributes to theory via an
application of the S-ART framework to leadership development through a mindful
leadership coaching program. Finally, this study highlighted features of mindful coaching
and training such as breath awareness, internal alignment, and external presence through
a variety of practices; providing implications for positive social change at individual as
well as organizational levels.
The Role of Mindfulness in Leadership Coaching
by
Dominick Juliano Jr.
MS, Walden University, 2009
BS, Park University, 2006
Dissertation Submitted in Partial Fulfillment
of the Requirements for the Degree of
Doctor of Philosophy
Industrial/Organizational Psychology
Walden University
February 2024
Dedication
I dedicate this completed project to my son, Devlin, and to my wife, Erin. Thank
you for your love, support, and encouragement. Life truly began the day I realized this
world was bigger than just me.
Acknowledgments
I would like to acknowledge the chair of my dissertation, Dr. James Herndon.
From our first meeting in Atlanta, you have provided mentorship and guidance in my
academics all the way through the end of my dissertation. I appreciate your willingness
and efforts to push me to be a better researcher.
I would also like to acknowledge my coaching instructor and committee member,
Dr. Michelle McCartney, who provided the gateway to my dissertation research and kept
me focused on the next goal. Dr. McCartney, I appreciate your extensive knowledge and
your enthusiasm for my research.
Finally, I would like to acknowledge the kindness and hospitality of Stubborn
German Brewing Company and Shorty’s Smokehouse in Waterloo, Illinois. Thank you
for cheering me on throughout the years of this journey, for listening to my random
thoughts when I look up from my computer, and for letting me mooch off your Wifi.
i
Table of Contents
List of Tables .......................................................................................................................v
Chapter 1: Introduction to the Study ....................................................................................1
Background of the Study ...............................................................................................3
Problem Statement .........................................................................................................5
Purpose of the Study ......................................................................................................6
Research Questions ........................................................................................................7
Conceptual Framework ..................................................................................................7
Nature of Study ..............................................................................................................9
Definition of Key Terms ..............................................................................................10
Assumptions of the Study ............................................................................................11
Scope and Delimitations ..............................................................................................11
Limitations of the Study...............................................................................................12
Significance of the Study .............................................................................................13
Significance to Practice......................................................................................... 13
Significance to Theory .......................................................................................... 13
Significance to Social Change .............................................................................. 14
Summary ......................................................................................................................15
Chapter 2: Literature Review .............................................................................................17
Literature Search Strategy............................................................................................20
Conceptual Framework ................................................................................................21
S-ART Framework................................................................................................ 21
ii
Literature Review.........................................................................................................26
Defining and Conceptualizing Mindfulness ......................................................... 26
Mindfulness Historical Overview ......................................................................... 27
Zen Buddhism ....................................................................................................... 28
Mindfulness-Based Stress Reduction (MBSR) ..................................................... 28
Conceptualizing Mindfulness ............................................................................... 29
Recent Findings on Mindfulness .......................................................................... 31
Background of Executive Coaching ..................................................................... 34
Executive Coaching Outcomes ............................................................................. 37
Executive Coaching Females for Professional Development ............................... 48
Managerial Coaching ............................................................................................ 50
Current Literature on Mindfulness in Executive Coaching .................................. 55
Summary ......................................................................................................................62
Chapter 3: Research Method ..............................................................................................64
Research Design and Rationale ...................................................................................64
Role of the Researcher .................................................................................................66
Methodology ................................................................................................................67
Participant Selection Logic ................................................................................... 67
Instrumentation ..................................................................................................... 68
Procedures for Recruitment, Participation, and Data Collection .......................... 69
Data Analysis Plan ................................................................................................ 69
Issues of Trustworthiness .............................................................................................72
iii
Credibility ............................................................................................................. 72
Transferability ....................................................................................................... 72
Dependability ........................................................................................................ 73
Confirmability ....................................................................................................... 73
Ethical Procedures ................................................................................................ 74
Summary ......................................................................................................................76
Chapter 4: Results ..............................................................................................................77
Setting ..........................................................................................................................77
Demographics ..............................................................................................................78
Data Collection ............................................................................................................78
Data Analysis ...............................................................................................................80
Evidence of Trustworthiness........................................................................................84
Credibility ............................................................................................................. 84
Transferability ....................................................................................................... 84
Dependability ........................................................................................................ 85
Confirmability ....................................................................................................... 85
Results ..........................................................................................................................86
Theme 1: Self-Awareness ..................................................................................... 86
Theme 2: Self-Regulation ..................................................................................... 97
Theme 3: Self-Transcendence ............................................................................. 111
Summary ....................................................................................................................124
Chapter 5: Discussion ......................................................................................................126
iv
Interpretation of the Findings.....................................................................................127
Theme 1: Self-Awareness ................................................................................... 128
Theme 2: Self-Regulation ................................................................................... 132
Theme 3: Self-Transcendence ............................................................................. 136
Limitations of the Study.............................................................................................141
Recommendations for Future Research .....................................................................142
Implications for Change .............................................................................................144
Implications to Practice....................................................................................... 144
Implications to Theory ........................................................................................ 145
Implications for Social Change ........................................................................... 145
Conclusion .................................................................................................................146
References ........................................................................................................................148
Appendix A: Screening Script .........................................................................................175
Appendix B: Interviewing Protocol .................................................................................176
v
List of Tables
Table 1. Codes, Themes, and Subthemes ......................................................................... 81
Table 2. Final Themes/Subthemes With Structural Elements .......................................... 83
1
Chapter 1: Introduction to the Study
In recent years, the utilization of professional coaching services by managers and
leaders, often termed executive coaching, has become a popular choice for leadership
development. According to the International Coaching Federation (ICF), in 2019, the
annual expenditures companies invested into professional coaching worldwide was
estimated at $2.9 billion, with executive and management clients as principal
beneficiaries (ICF, 2020). To improve leadership potential, executive coaching programs
are designed to assist the ongoing development of leaders as they handle issues, such as
employee morale, restructures, and a variety of other major transitions facing
organizations (Passmore & Lai, 2019). Accompanying this increased interest in coaching,
practitioners and scholars alike have debated the best manner to conceptualize, define,
and provide a measure of coaching skills; how effective the practice is; and how it should
best be implemented. Over the past 3 decades, researchers have begun to explore the
benefits of integrating mindfulness concepts and applications into the workplace, and the
findings have coincided with a growth in the number of published papers exploring both
the science and the practice of mindfulness (Passmore, 2019).
Despite these trends in the realm of workplace development, there is a lack of
formal research on the role of mindfulness as it applies to executive coaching. The effects
of globalization and technological innovation in recent years has revealed a necessity to
adopt new job skills; has increased the pressures of work quality and productivity; and
caused tighter time constraints, which have been observed systematically (Gonzalez-
Palau & Medrano, 2022). The impact of the “be the best of the best” work culture has
2
introduced high levels stress and fatigue, which often lead to increases of employee
absenteeism and turnover (Kerdpitak & Jermsittiparsert, 2020). As a result, work stress
phenomena have rapidly expanded, representing a significant health risk factor to
employees and affecting the organization as well (Morera et al., 2019). Therefore, it is
imperative that organizational development professionals employ strategies designed to
protect workers’ health and meet the needs of the company (Passmore, 2019; Vella &
McIver, 2018). Individuals who maintain a presence in the moment experience reduced
risks of burnout and employee turnover (Kemper et al., 2015; Kersemaekers et al., 2018;
Rupprecht et al., 2019). However, there is little to no evidence of the lived experiences of
executive coachees who engage in mindfulness practices.
The results of this study have the potential to provide positive social change for
both coaching clients and executive coaches. Coachees will have additional tools to assist
them in improving their communication skills, reducing the risk of workplace burnout,
managing stress, and facilitating an improvement in the quality of organizational
interactions. The coaching profession may grow due to a deeper understanding of the
evidence-based mindfulness techniques, which could positively affect the overall quality
of leadership coaching.
In this chapter, I discuss the background of leadership coaching and the
integration of mindfulness as a tool for leadership development. The problem of
managers not receiving adequate coaching interventions to foster professional
development and interpersonal communication is described. Mindful coaching
interventions assist managers in making decisions from a locus of present-moment
3
awareness, a lack of which can be detrimental to the integrity of an organization, as is
discussed in the problem statement. I also provide an explanation of the purpose of this
study. The conceptual foundation for this study was based on the concepts of self-
awareness, self-regulation, and self-transcendence (S-ART) comprising the S-ART
framework, which I used to explain the self-processing and neurological mechanisms
underlying mindfulness in executive coaching clients. Next, the study’s design, scope,
and limitations are discussed. I conclude the chapter by describing the significance of the
study and its contribution to scholarly research.
Background of the Study
Two distinct yet analogous approaches to mindfulness in relation to executive
coaching are mindfulness approaches, such as meditative and regulatory practice, and
activities designed to objectively observe one’s personal perspective. The first,
commonly referred to as an integrated meditative approach to mindfulness, is derived
from contemplative, cultural and philosophical traditions found in
the Upanishads of Hindu philosophy and involves the cultivation of a moment-to-
moment, nonjudgmental awareness of one’s personal and present experience (Gupta,
2021). The second approach, heavily influenced by the work of Dr. Jon Kabat-Zinn, is
derived from Western scientific literature and can be accurately described as a mindset of
openness to a unique perspective in which the individual actively constructs their own
categories and distinctions (Langer, 1989). This socio-cognitive approach to mindfulness
differs from the former meditative approach because it often includes the external,
material, and social context of individual participants (Baer, 2003).
4
Jonathan Passmore’s (2017) research into mindfulness in organizations indicates
the use of mindfulness as a tool is promising, and strong evidence for improvements in
personal well-being have been documented over the past 30 years. However, Kabat-Zinn
(2006) indicated more research work is required to better understand the role mindfulness
can play in individual performance, team climate, and wider organizational performance.
Davis and Bjornberg (2015) and Marianetti and Passmore (2012) discussed the
importance of mindfulness to positive psychology as well as industrial/organizational
psychology theory and practice. Mindfulness can be integrated into the workplace as a
tool for improving personal and organizational well-being (Bedham & King 2021;
Schwartz, 2018).
Scholars have discussed the connection between mindfulness and executive
attention, observing there is a marked relationship between higher trait mindfulness and
lower instances of interference in accuracy as well as reaction time in executive attention
(Lin et al., 2019; Smart & Segalowitz, 2017). Researchers have concluded that
mindfulness meditation facilitates emotional regulation and attention self-regulation
(Kabat-Zinn, 2019), and mindfulness-based interventions utilized by coaches assist in
clients obtaining and maintaining a formal presence in the moment. Other studies
suggested clients implementing practices of mindfulness may address the potential
physiological effects of stress by exploring a conscious evaluation of stimuli and grading
their personal reaction to them, giving consideration that negative stimuli might not
always be considered impactive (Arredondo et al., 2017; Heckenberg et al., 2018).
5
Problem Statement
Through an exhaustive literature review, I determined that a research gap exists
between the pressure and demands of executive professionals and empirical evidence of
successful coaching interventions that facilitate greater presence in the moment. This gap
leaves management personnel and the organizations they lead vulnerable to poor decision
making, declines in performance, and even increased employee turnover intention.
Previous studies have observed mindfulness as a successful health intervention; however,
there is less evidence within the literature regarding the application of mindfulness as a
workplace intervention through professional coaching. As presented in Chapter 2,
scholars have reported the potential implications of mindfulness-based practices on
organizational leadership development (Wibowo & Paramita, 2022).
Shelly and Zaidman (2021) opined that investigation into the various ways in
which mindfulness interventions are integrated into coaching interventions (e.g., raising
questions, breathing techniques, the empty chair technique), and the outcomes of such
methods in terms of the perceived outcomes of the process as described by the coaches
may shed light on this gap. Schwartz (2018) suggested the role of the applied
psychologist and coach practitioner in using mindfulness to enhance resilience remains
worthy of greater examination. Furthermore, Passmore (2019) found that while results are
promising for its use as a tool and strong evidence exists for improvements in well-being,
more research work is needed to better understand the role mindfulness can play in
individual performance, team climate, and wider organizational performance.
6
Historically, researchers have indicated the benefits of secular mindfulness-based
interventions (MBIs) to include contributions to health management and general self-
development, including psychological maturation and other competencies associated with
leader effectiveness (Shelly & Zaidman, 2021; Spence & Cavanagh, 2019; Vonderlin et
al., 2021). To date, executive professionals are increasingly exploring the use of
mindfulness meditation and other MBIs; however, MBIs in a coaching context have
presently received negligible attention in leadership development literature, and this
leaves a division between theory and practice that includes the lack of understanding of
leaders’ developmental experiences with MBIs. Therefore, I conducted this study to
expand the scholarly understanding of how leadership coaches observe the practice of
MBIs in their clients’ development as leaders.
Purpose of the Study
The purpose of this qualitative phenomenological study was to investigate what
features that professional mindfulness-based coaching interventions may provide to
executive leaders. An additional purpose of this study was to identify and examine
mindfulness intervention techniques considered best practices (i.e., presence exercises,
meditation sessions, and breathing techniques). I obtained thick descriptions and ascribed
meanings pertaining to mindfulness experiences through interviews with nine mindful
leadership coaches. The participants’ interview data were then transformed into meaning
units and textured thematic details were adapted into structures.
MBIs have been shown to potentially enhance leadership ability for individuals
(Shelly & Zaidman, 2021); however, little qualitative research has explored the perceived
7
outcomes of executive coaching clients using MBIs from the perspectives of the coaches.
A qualitative approach was necessary to explore the coaches’ experiences of using MBIs.
Further insight into how executive coaches perceive the outcomes of MBIs may provide
direction and guidance for organizations and leaders regarding developmental practices
that support leadership effectiveness.
Research Questions
Three research questions guided this study:
RQ1: How does engaging in mindfulness-based leadership coaching contribute to
a client’s personal self-awareness of words and actions as a leader in an
organization?
RQ2: How does engaging in mindfulness-based leadership coaching contribute to
the regulation of personal emotions within leaders of an organization?
RQ3: How does engaging in mindfulness-based leadership coaching contribute to
the personal self-transcendence of leaders in an organization?
Conceptual Framework
The conceptual foundations for this study were MBIs, leadership coaching, and
the S-ART framework. MBIs may influence leadership coaching outcomes by improving
the coachee’s ability to pay attention to their sensations, feelings, thoughts, and
environment in the here-and-now with an attitude of acceptance. Researchers and
practitioners have suggested that mindfulness-related changes in attention processes may
modify habitual reactivity in the context of negative self-beliefs (Aesbach et al., 2021).
8
MBIs have been shown to provide benefits, such as lowering stress, decreasing
depression, and strengthening interpersonal relationships (Passmore, 2019).
The next conceptual foundation, executive coaching, is a valuable leadership tool
to organizations that can help to build emotional stability, facilitate organizational
development, and transform presence and self-awareness. According to Boysen (2018),
effective coaching should be considered a transformational process where the coach is the
catalyst, and the recipient gains and improves awareness around solutions, answers, and
shifts that assist them in achieving goals and reaching a state of thriving. Executive
coaching can provide a much-needed opportunity for leaders to increase their self-
awareness and reflect on leadership skills and behaviors (Gyllensten et al., 2020).
The third conceptual foundation, the S-ART model, developed by Vago and
Silbersweig (2012), provides an empirical framework to clarify how mindfulness may
contribute to regulated emotions and stabilization of the mind as well as assist in the
improvement of overall health and well-being. The S-ART model focuses on two specific
mindfulness approaches: focused-attention concentration practice and open-monitoring
receptive practice. According to the S-ART framework, mindfulness aids in individuals’
development of self-awareness, behavior management, and doing things for the benefit of
other people. Vago and Silbersweig created the S-ART framework with six factors that
sustain mindfulness, and these factors are “intention and motivation, attention regulation,
emotion regulation, memory extinction and reconsolidation, prosociality, and non-
attachment and de-centering” (p. 15). The S-ART framework was instrumental in guiding
the development of the open-ended interview questions of this study.
9
Nature of Study
The purpose of this qualitative study was to explore features that professional
mindfulness-based coaching interventions may provide to executive leaders. The
researcher’s worldview, philosophical lens, beliefs, and experiences shape the interpretive
framework of the study in qualitative inquiry (Creswell, 2013). For this qualitative study,
I chose descriptive, transcendental phenomenology as the research design. One of the
strengths of qualitative research is its ability to explain processes and patterns of human
behavior, such as experiences, attitudes, and behaviors, which can be difficult to
accurately capture quantitatively (Mohajan, 2018). A qualitative approach allows
participants themselves to explain how, why, or what they were thinking, feeling, and
experiencing at a certain time or during an event of interest. According to Giorgi (2009),
transcendental phenomenology is an appropriate descriptive method to qualitatively
interpret and understand ascribed meanings of lived experiences, and I applied it to the
implementations of mindfulness in the current study.
In this qualitative study, I conducted in-depth, semistructured interviews to gather
data from a sample of leadership coaches who regularly provide mindfulness-based
coaching interventions to upper management personnel and organizational leaders.
Utilizing an inductive data analysis approach, themes were grouped and analyzed to
provide a thick description of the role of mindfulness in executive coaching.
10
Definition of Key Terms
Executive coaching: A structured, short- to medium-term relationship between
two individuals, one of whom is aiming for professional development indexed by
improvement in work performance (Joullié et al., 2022).
Leader development: The improvement in effectiveness of leaders and
organizational success (Day et al., 2021).
Mindfulness: Clear comprehension aligned with purpose to help individuals see
more clearly, respond more effectively to what life throws at them, and ultimately make
wiser choices (Shapiro, 2020).
MBIs: Practices developed to cultivate a mindfulness state. These practices can be
formal (such as Satya breath awareness exercises, walking meditation, and body scan
awareness) or informal (e.g., active listening and independence of outcome) in nature
(Zhang, et al., 2021).
Self-awareness: A range of components that can be developed through focus,
evaluation, and feedback and provide individuals with an awareness of their internal state
(e.g., emotions, cognitions, physiological responses) that drives their behaviors (e.g.,
beliefs, values and motivations) and an awareness of how this can impact and influence
others (Carden et al., 2022).
Self-regulation: To create insights and awareness of one’s own condition,
limitations, and possibilities, and give direction to one’s own life on all domains
(Scholten et al., 2023).
11
Self-transcendence: The phenomenon of experiencing oneself as expanding both
backward and forward in time; a feeling of connectedness to all of humanity, the earth,
and the cosmos; and a turn toward existential concerns, such as the meaning of life and
future death (Reischer et al., 2020).
Assumptions of the Study
I made assumptions about the coaches’ basic knowledge of mindfulness, the
potential of mindfulness, and the use of mindfulness as a coaching intervention. Another
assumption in this study was that the participants possessed a desire to improve a client’s
emotional self-regulation through self-awareness. Additionally, it was assumed that
executive coaches participating in the study wanted to improve the performance of their
leadership coaching clients. I also assumed that the S-ART framework was an appropriate
framework to explore self-awareness, self-regulation, and self-transcendence of
mindfulness in executive coaching for this study.
Scope and Delimitations
The scope of this study involved executive coaches with clients in leadership
positions who may experience varying levels of mindfulness. I conducted a descriptive,
transcendental, phenomenological examination of coaches providing mindfulness-based
coaching interventions. The findings of this study were generalized to the extent that the
sample was a representation of the population. Coaches of entry-level workers, line
supervisors, and nonmanagerial technical experts were not included as participants
because their professional responsibilities differ from executive leaders.
12
Limitations of the Study
There were few limitations to this study because it was conducted on a volunteer
basis and sought to report the experiences, perceptions, and reactions of coaches who
provide mindfulness-based coaching interventions. However, one limitation I identified
was that all coaching is not equal, and thus the delivery of MBIs may vary from one
coach to the next. Coaches feature a variety of styles, fits, and approaches to mindfulness.
Another potential limitation was that this study was restricted to the United States,
which places minor limits on generalization of the results. In qualitative research,
findings are not necessarily generalizable to samples or populations outside the research
sample frame. However, the findings may be applicable by presenting information for
future research and furthering data regarding mindfulness in leadership coaching.
A potential limitation to the study is internal validity, which was mitigated by
using member checking (i.e., verifying data supplied with participant) to validate the data
collected. Member checking, or respondent validation, is often utilized in qualitative
investigations and ensures accuracy (Birt et al., 2016). Another limitation was potential
researcher bias, which refers to individual perceptions or opinions that could impact
findings (see Allan, 2020). To mitigate this potential bias, I used basic journaling,
including the documentation of my perceptions, opinions, and possible biases that may
have impacted the research findings (see Marshall & Rossman, 2011).
13
Significance of the Study
Significance to Practice
A more implicit understanding of how executive coachees experience MBIs in
their development as leaders can provide insight and guidance for both individual leaders
and organizational practices. As outlined in Chapter 2, researchers have shown the
beneficial effects of mindfulness practices on leadership development, including
workplace resilience (Schwartz, 2018), open communication (Van Den Assem &
Passmore, 2022), and an improvement in self-awareness and engagement (Sutton &
Crobach, 2022). Spence and Cavanagh (2019) highlighted that MBIs can be implemented
in a variety of ways, and mindfulness meditation, attention training, and mindful
creativity all show improvement in presence to the moment and goal attainment.
The findings of this study may be beneficial for all populations but are
particularly significant for leaders of organizations because executive coaching is
becoming a more common practice in corporate culture. Furthermore, the findings are
significant to the burgeoning realm of leadership development theory and may offer
options to leaders not previously considered but found grounded in empirical evidence.
Significance to Theory
This research is significant to theory because it addresses an identified gap in the
literature by expanding the understanding of how managers who engage in mindfulness-
based coaching interventions grow and develop as leaders. Despite noted growth in
literature, there is scant evidence regarding the association between leadership coaching
and MBIs. The information that is available is mostly centered around the reduction of
14
stress and development of positive mental well-being via Kabat-Zinn’s (1993)
Mindfulness-Based Stress Reduction (MBSR) program or the development of
mindfulness-based practices, such as those outlined in Passmore’s (2019) Mindfulness in
Organizations. There is little empirical evidence describing the lived experiences of
executive professionals who engage in mindfulness-based coaching interventions.
As highlighted by Van Den Assem and Passmore (2022), research on the
variations and levels of mindful coaching practice and personal mindfulness practice
should be undertaken, including outcomes from the use of mindfulness in coaching
contexts and consideration of how leaders determine if MBIs are useful or beneficial for
them. In this study, I expanded on the literature in the field of industrial/organizational
psychology regarding the outcomes of MBIs among executive coaches. Furthermore, the
results of this study can provide insight into the use of mindfulness techniques as a
method for professional development, assisting executive leaders with a decrease in
burnout, clearer presence in the moment, and greater goal attainment (see Spence &
Cavanagh, 2019).
Significance to Social Change
This study has potential implications for social change at the individual leader
level as well as the organization and the leadership coach levels. A greater understanding
of mindfulness coaching practices could provide developments in personal awareness
(Shelly & Zaidman, 2021), more substance in interpersonal interactions, and an
improvement in leadership performance (Spence & Cavanagh, 2019). Although metric
returns on investment for coaching are often difficult to measure (Athanasopoulou &
15
Dopson, 2018), other demonstrable variables, such as employee performance metrics,
self-reported stress levels, and employee satisfaction, may result (Passmore & Velez,
2015).
Studies have suggested that participation in a professionally developed coaching
program provides benefits not only directly to leaders but to the overall organization as
well (Zuñiga-Collazos et al., 2020). As senior managers develop their leadership
capabilities through MBIs, it may result in a positive, social, communicative culture for
all employees and their managers (Schwartz, 2018; Zang et al., 2022). This can assist
leaders in enhancing their organizations by facilitating a clear and present to the moment
focus on fulfilling the organization’s vision, mission, and strategic goals.
Summary
Executive coaching has recently become a popular option to address issues
impeding leadership development. According to Pandolfi (2020), executive coaching is
constantly undergoing development, and coaches apply a range of approaches reflective
of their diverse backgrounds to their work with executives and management teams. The
problem is that many executives are not fully present to the moment when responding to
emerging challenges of the 21st-century global environment (Rupprecht et al., 2019).
Current approaches to leadership development fall short of providing training and
coaching interventions supportive of mindful action and an embodied response to
workplace stressors. The purpose of this qualitative phenomenological study was to
investigate features that professional mindfulness-based coaching interventions may
provide to executive leaders. An additional purpose of this study was to identify and
16
examine mindfulness intervention techniques considered best practices (i.e., presence
exercises, meditation sessions, and breathing techniques). This research has implications
for positive social change in that a better understanding of how leaders experience MBIs
in their development as leaders may provide direction for both leaders and organizations
on developmental practices supporting enhanced capacities.
In this chapter, I provided background information on executive coaching and
mindfulness-based practices. The problem of this study was discussed along with the
purpose and nature. An overview of the conceptual foundations was provided as well as
the research questions developed to guide the study. I also described the
phenomenological design, scope, and limitations. The chapter concluded with a
discussion of the significance of this study and its contribution to scholarly work. In
Chapter 2, I will explore the literature supporting this study.
17
Chapter 2: Literature Review
Executive coaching is becoming common in the workplace as its practice develops
a more formal role through wider application. Effective coaching should be considered a
transformational process where the coach is the catalyst and the recipient gains and
improves awareness around solutions, answers, and shifts that may assist them in
achieving goals and to reach a state of thriving (Boysen, 2018). Major companies, such as
IBM and Motorola, routinely offer coaching as a component of their executive
development resources and programs (Feldman & Lankau, 2015).
Many consider the evolution of executive coaching somewhat synonymous with
that of other professional services, such as mentors, counselors, and consultants
(Passmore & Lai, 2019). According to the Chartered Institute of Personnel and
Development (CIPD), professional coaching is now considered one of the most reported
learning and development methods that professionals have utilized in the last 12 months
by 44% of surveyed organizations (CIPD, 2020). In fact, the annual expenditures
companies invested into professional coaching worldwide was estimated to be $2.9
billion in 2019, with executive and management clients as principal beneficiaries (ICF,
2020).
The field of executive coaching is in a constant state of development, and as such,
coaches apply a range of emerging approaches, reflective of their diverse backgrounds, to
their work with executives and management teams (Pandolfi, 2020). The relationship
between cognition, emotion, and behavior is the essence of psychology, and some might
even suggest that mindfulness makes similar links between these three aspects of what it
18
is to be human (Passmore, 2018). Despite its growing popularity, no formal definition of
a MBI seems to exist or can be formally agreed upon, often resulting in the concept
becoming conflated with many common interpretations (Aesbach et al., 2021). However,
scholars have often referred to mindfulness as attention paid to individual experiences as
they arise, moment-by-moment, and in a manner that is open, nonjudgmental,
nonreactive, and with an attitude accepting of situations as they are (Kabat-Zinn, 2006).
Scholars observing mindfulness within the coaching field is unsurprising, especially with
a growing interest in mindfulness practices emerging in the workplace (Badham &
Graduate, 2021).
Although the historic concept of mindfulness dates back thousands of years to Zen
Buddhist origins, professionals in the management arena might have only recently heard
of mindfulness because the term has taken on a somewhat pop culture phenomenon
(Passmore, 2019). Concepts of mindfulness as a tool for well-being and goal attainment
has also gained some discussion amongst scholars (Spence & Cavanagh, 2019) but its
usefulness in leadership coaching has not yet been studied. Supporters of mindfulness
contend its practice offers deep benefits within the person and the organization, often
assisting professionals in aligning personal values with their goals, with mindfulness
offered as a “master key” to assist in unlocking potential (Bedham & King, 2021;
Carleton et al., 2018; Passmore 2019). However, critics of mindfulness in the workplace
have viewed the concept as a passing trend or even “mystical woo-woo” derived from
outdated practice (Baer et al., 2019; Goldhagen et al., 2015; Purser, 2019; Whitehead et
al., 2019). Despite a developing empirical base, scholars (Bedham & King, 2021; Shelly
19
& Zaidman, 2021; Van Den Assam & Passmore, 2021) agreed that literature is scant, and
a need exists to broaden the understanding of practices of mindfulness in executive
coaching.
The application of specific practices and concepts of mindfulness to executive
coaching and an understanding of its wider implications on organizations remains largely
unexplored. Various researchers have reported that mindfulness can be used to reduce the
effects of stress and increase emotional stability, conscientiousness, agreeableness, and
empathy as well as have a positive impact on prosocial behavior (Roberts et al., 2017;
Shelly & Zaidman, 2021; Spence & Cavanaugh, 2019). Other researchers have linked
mindfulness to mental well-being, suggesting that programs, such as Kabat-Zinn’s (1993)
MBSR, may help to improve employees’ psychological functioning. However, few
conclusions have been drawn about the effects of specific mindfulness-based programs
for transferability to different groups and/or under specific conditions (Janssen et al.,
2018). The purpose of the current study was to examine the role of mindfulness in
executive coaching through the observed outcomes of client interventions. An additional
purpose of this study was to identify best mindfulness executive coaching practices to
contribute to the growing body of knowledge.
The subsequent literature review begins with a discussion of the conceptual
foundation used to ground this study as well as the concepts of mindfulness and executive
coaching. I also provide the findings of several studies explaining the relationship
between mindfulness, executive coaching, and the S-ART model.
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Literature Search Strategy
I began this literature review with a comprehensive search of library databases
accessible through the Walden University Library. Electronic data searches were first
conducted to classify and locate articles relating to various features that contain the
phenomena of mindfulness and executive coaching. In addition to searching for the terms
mindfulness and executive coaching, I also searched the terms of burnout, stress,
personality traits, leadership development, organizational change, resilience,
conscientiousness, and well-being as well as for any articles that related to the
relationship between mindfulness and coaching.
Initially, my searches were set for a publication period of 2017 to 2022 to locate
recent relevant studies. I also gathered more material from additional libraries, primarily
using psychological and educational databases, including psychINFO, psychARTICLES,
Academic Search Complete, SAGE Premier, Expanded Academics (using the search
terms of mindfulness techniques and coaching, leadership development and mindfulness,
mindfulness and manager skills, mindfulness and resilience, mindfulness and executive
coaching, and stress and resilience and conscientiousness), ProQuest Central (using the
search terms of mindfulness and executive coaching), Thoreau Multi-Databases (using the
search terms of mindfulness techniques and coaching, leadership development and
mindfulness, mindfulness and manager skills, mindfulness and resilience, mindfulness
and executive coaching, and stress and resilience and conscientiousness), and Google
Scholar (using the search terms of mindfulness techniques and coaching, leadership
development and mindfulness, mindfulness and manager skills, mindfulness and
21
resilience, mindfulness and executive coaching, and stress and resilience and
conscientiousness).
Conceptual Framework
Three components composed the conceptual framework of this study: the concept
of mindfulness, the concept of executive coaching, and the S-ART framework as defined
by Vago and Silbersweig (2012).
S-ART Framework
The S-ART model, developed by Vago and Silbersweig (2012), is a framework of
self-awareness, self-regulation, and self-transcendence, illustrating a method for
becoming aware of the conditions that cause (and remove) distortions or biases.
According to (Vago & Sibersweig, 2012, para. 3), mindfulness is described as
“systematic mental training that develops meta-awareness (self-awareness), an ability to
effectively modulate one's behavior (self-regulation), and a positive relationship between
self and other that transcends self-focused needs and increases prosocial characteristics
(self-transcendence).” The S-ART model was developed by synthesizing the Eastern (i.e.,
Buddhist) traditional approaches and Western (i.e., contemporary) mindfulness models
with the purpose of explaining the self-processing and neurological mechanisms that
underly mindfulness.
With the framework, Vago and Silbersweig (2012) attempted to provide a unified
understanding of the mechanisms through which mindfulness functions by
operationalizing the concept in two ways: (a) as a broadly defined method for developing
a multidimensional skill set that ultimately leads to a reduction in self-processing biases
22
and creates a sustainable healthy mind, and (b) a continuous discriminative attentional
capacity that is referred to as “mindful awareness,” a skill amongst a set of other skills
developed through specific meditation practices. Scholars observing mindfulness-based
practices have noted improvements in the ability to be aware of personal experiences as
they genuinely are with objectivity and without biases and personal interpretations
(Minzlaff, 2019; Shelly & Zaidman, 2021; Van Dem Assem & Passmore, 2022). The
core practices of the S-ART framework consist of focused attention and open monitoring
(Tolbaños-Roche & Menon, 2021). Kabat-Zinn (2006) described these actions as
mindfulness meditation. Other researchers have noted mindful actions contribute to
emotional regulation through breath control (Passmore, 2017), their use of language, and
the way they describe their reality (Shelly & Zaidman, 2021).
Self-Awareness
Benefits to leadership development through self-awareness have been observed
by Beena et al. (2021) and include the embodiment of authentic leadership behaviors by
focusing interventions on interpersonal triggers in addition to individual triggers.
According to the researchers, assessments designed to identify self‐awareness triggers
may lead to deeper self‐examination and personal self‐awareness. Furthermore, these
self-awareness triggers were identified as valuable resources to develop training
programs for conflict management and ethical decision making. Self-awareness is
considered paramount for effective leadership and is recognized as a cornerstone of
authentic, servant, empowering, resonant, and transformational leadership styles
(Amundsen & Martinsen, 2014; Boyatzis, 2008; Friedman et al., 2021).
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Leaders who improve their self-awareness can elevate their effectiveness as well.
Gotowski (2020) observed that psychological pitfalls are associated with leader strengths
through inner dynamics. According to Gotowski, excessive application of positive
attributes can result in them negatively affecting leadership effectiveness. An elevated
self-awareness of overused strengths was found to minimize the associated negative
impact on communication and interpersonal relations. In another study, Da Fonseca et al.
(2022) conducted semistructured interviews with executives who had experienced
working for a manager who displayed low self-awareness and found that managers who
have low self-awareness exhibit toxic and destructive leadership behaviors, which often
resulted in decreased employee engagement and even instances of employee retaliation.
Self-Regulation
Some benefits to leadership development through emotional regulation observed
by Terrence and Conelly (2019) include the modification of personal situations and
cognitive reappraisal, which proved to be positively associated with performance. In
addition, emotional suppression was found to be negatively related to performance, and
attentional deployment was not found to be related. Suppression was found to affect
performance in leadership tasks regardless of gender, trait affectivity, and empathy. The
authors suggested specific emotion regulation strategies may be more applicable to some
leaders than others, and the regulation strategy (or lack thereof) utilized by a leader may
stimulate or even obstruct their efficacy.
Wibowo et al. (2022) examined the impact of mindful and empathetic leadership
on resilience with self-regulation as the mediating variable. The researchers concluded
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self-regulation can mediate relationships amongst mindful leadership/empathetic
leadership and turnover intention/resilience. Leadership development is often a
systematic and exhaustive process that can be optimized by integrating an intentional
system of emotional regulation. Similarly, Collins et al. (2021) concluded that leaders
who exhibit anger and impulsive behavior are less likely to be viewed by their
organization members as an ethical leader. Additionally, this high trait anger and
impulsiveness may negatively affect a leader’s perspective of their personal ability to
engage in organizational change.
Self-Transcendence
The most significant benefit to leadership development through self-
transcendence is the expansion of a leader’s personal desire to provide service to others.
According to Barton and Hart (2023), self-transcendence values capture the extent to
which individuals care for the well-being of those to which they may have a direct
responsibility and indirect influence. Reed (1991) described self-transcendence as an
expansion of introspective boundaries inwardly, outwardly, and temporally. Reed (2008)
developed self-transcendence theory to provide a framework for medical care providers
and leaders by promoting a focus of well-being amid life-altering events. In the self-
transcendence theory, Reed postulated that self-transcendence is an organic stage of
development individuals must reach to feel fulfilled in life and obtain a sense of purpose.
Researchers have often theorized about self-transcendence as an ideal at the upper
stages of human development and that it may not only be principally valuable but that it
also provides interpretations for individual meaning and happiness (Maslow, 1971).
25
Davis (2020) sought to determine how members view leaders possessing qualities of self-
transcendence and servant-leadership behavior. The author found that members
conceptualize self-transcendence in leaders as those who refrain from satisfying their
own personal interests and instead favoring openness to uncertainty and the needs of
others. In another examination of the impact of self-transcendence across seven studies,
Huang and Yang (2023) observed that both self-transcendence and self-enhancement are
necessary for personal meaning and happiness; however, perceptions of personal
meaning were found to be more self-transcendent than perceptions of happiness.
According to the S-ART model, six neurocognitive mechanisms underlie the
process of mindfulness that can contribute to enhancing the three S-ART abilities,
reducing self-biases, and bringing balance to a healthy mind: motivation and intention,
attention regulation, emotion regulation, extinction and reconsolidation, prosociality, and
nonattachment and de-centering. In the current study, I used these neurocognitive
mechanisms to guide the open-ended interview questions. Thematic analysis of the data
provided insight to the lived experiences of clients receiving mindfulness-based executive
coaching interventions. The S-ART framework also provided a foundation to the research
questions of this study as a mechanism for exploration of the concept of mindfulness in a
leadership coaching context. Additionally, the S-ART framework provided an operational
definition of mindfulness with which to examine its role in executive coaching and the
lived experiences of clients who receive it as an intervention. Currently, no known studies
exist applying the S-ART framework to observe features of mindfulness-based executive
coaching.
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Literature Review
Defining and Conceptualizing Mindfulness
For this qualitative study, used the concept of mindfulness to support the
conceptual framework. Few can agree on a formal and historic definition of mindfulness,
although a broad view firmly established since the 13th century can be examined, which
goes beyond narrow disciplinary definitions that are currently on offer. The Oxford
English Dictionary (OED) defines mindfulness as “the state or quality of taking thought
or care of; heedful of; keeping remembrance of” (OED, 1979, p. 1801). Marlatt and
Kristeller (1999) define mindfulness as “bringing one's complete attention to the present
experience on a moment-to-moment basis.” Brown and Ryan (2003, p. 822), posit
“mindfulness can be considered an enhanced attention to and awareness of current
experience or present reality.”
According to Cavanagh and Spence (2013), defining mindfulness is no simple
matter, as it can be used to denote a system of beliefs (philosophies), habitual
predispositions (traits), a deliberate process (practices), or even resulting cognitive
phenomena (states). Kabat-Zinn (2012) defines mindfulness using three significant
words: intention, attention, and attitude – an individual’s approach to the purpose of their
thoughts. According to Kabat-Zinn, individuals who gain access to mindfulness and can
utilize its tools consistently may become more intentional about their thoughts. The
various definitions of mindfulness in the literature note that the focus of mindfulness is
not on proposed outcomes but more appropriately focused on the processes of being, of
awareness, attention, the present, and of a state of mind. Consequently, this action may
27
enable self-reflection to occur (Van Dem Assem & Passmore, 2022). To distinguish it
from reflection, Evans et al. (2009, p. 379) saw mindfulness as “a form of present
centered, nonjudgmental, and nonreactive awareness.”
Despite ambiguous perspectives published on the concept of mindfulness,
researchers continue to assert that a clear and agreed upon coach-practitioner definition of
mindfulness has not been reached (Nilsson & Kazemi, 2016; Schwartz, 2018; Spence,
2019; Trowbridge & Mische Lawson, 2016). Few studies have explored the development
and benefits of mindfulness in practice by coaches for themselves or their clients
(Passmore, 2017). With respect to this position, it is often difficult to determine which
definitions of mindfulness coaches and other practitioners have utilized, to what degree or
effect they use it in practice, or even if they have independently developed their own
concepts of mindfulness through the practice of it. Even though mindfulness can be quite
difficult to define, it assists in keeping coaches connected with whatever is real in the
moment for them or their clients (Van Dem Assem & Passmore, 2022). According to the
researchers, additional research should be undertaken to include clients’ own views on
the use of mindfulness in various coaching contexts and consider how they determine it is
useful or beneficial for them. Literature has identified a need for further research on
issues and conditions that relate to definitions as well as the measurement of mindfulness
(Spence & Cavanaugh, 2019).
Mindfulness Historical Overview
The origins of Mindfulness arguably date back thousands of years into recorded
history. The documented roots of the concept typically fall into one of two prominent
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categories, as it holds notoriety in diverse fields (Passmore, 2019). The first, based on a
2500-year old historical model, is rooted in Buddhist practices and scientific observation,
and the second, a 32-year old contemporary model. The model is heavily influenced by
Jon Kabat- Zinn’s Mindfulness-Based Stress Reduction (MBSR) course, an adaptation of
specific Buddhist techniques intended for general stress reduction (Kabat-Zinn,1990).
Zen Buddhism
Buddhist meditation is deeply rooted from within a 2,600-year-old philosophical
doctrine facilitating Sakyamuni Buddha throughout India (Lomas, et al., 2017; Marx &
Jones, 2017; Shonin, et al., 2014; Sipe & Eisendrath, 2012). According to Shonin et al.
(2014), many contemporary mental health exercises often appear similar to forms of
Buddhist meditation known as concentrative meditation, insight meditation, and
mindfulness meditation. Meditative practices place an emphasis on improving personal
awareness of their breath, their thoughts, and their bodily processes. Nhất Hạnh (1987)
suggested that mindfulness is a vital part of the regulation of the breath to remain calm
during adverse situations.
Mindfulness-Based Stress Reduction (MBSR)
Much of the existing literature regarding mindfulness originates most notably,
from the pioneering work in the late 1970s of Jon Kabat-Zinn in behavioral medicine
(Kabat-Zinn, 1982), with his introduction of mindfulness-based stress reduction
interventions. The MBSR is described as a therapeutic and clinical application of
mindfulness-based practices designed for the treatment of many psychological and
physiological problems. Interest in the MBSR program has grown exponentially among
29
scholars and professionals over the last 30 years (Williams & Kabat-Zinn, 2011), and is
now considered the most widely instructed secular form of mindfulness practice in
academic medical centers and clinics throughout North America and Europe (Davidson &
Begley, 2012).
Although mindfulness is often associated with meditation, mindfulness as a
concept provides much more than just a meditation technique. Fundamentally,
mindfulness can be viewed as a way of being. It can be viewed as a way for people to
inhabit their bodies, their minds, and their moment-by-moment experience with openness
and receptivity. Mindfulness is a deep state of awareness developed through knowing and
experiencing life as it arises and passes away in each moment (Baer, 2014). Mindfulness
can be conceived as an acknowledgment of reality that is devoid of judgment – a state in
which one’s feelings are received, accepted, and dealt with on an equivalent basis (Marx
& Jones, 2017; Napoli, 2004; Nhất Hạnh,1987; Pierotti & Remer, 2017). Although much
of mindfulness research has focused on patient benefits, research suggests that
mindfulness interventions may be particularly useful for health care professionals and
therapists as a means of managing stress as well as promoting self-care (Irving et al.,
2009; Shapiro & Carlson, 2009).
Conceptualizing Mindfulness
One perspective proposes mindfulness is comprised of three core elements:
intention, attention, and attitude (Shapiro & Carlson, 2009). Intention is a focus on
knowing why we do what we are doing: it defines our aim, our vision, and our aspiration.
Attention involves individuals being fully to the present moment, instead of allowing
30
individual attention to become preoccupied with the past or future. Attitude refers to the
manner of thinking, feeling, or behaving, reflective of a state of mind or disposition.
These three elements do not manifest separately – but are interwoven, each informing and
cultivating the others. According to the authors, mindfulness is a moment-to-moment
process. In another perspective, according to Grossman & Van Dam (2011), mindfulness
can be described as (a) A temporary state of non-judgmental, non-reactive, present-
centered attention and awareness that is cultivated during meditation practice. Next, it is
(b) An enduring trait that can be described as a dispositional pattern of cognition,
emotion, or behavioral tendency; (c) A meditation practice; (d) An intervention. The
researchers conclude that dispositional mindfulness can be measured by at least eight
self-report scales that are often uncorrelated with each other (Grossman and Van Dam,
2011).
Recently, both researchers and practitioners have applied mindfulness practices
and interventions into business settings to reduce burnout and to improve focus,
performance, and employee well-being (Altizer, 2017). However, most investigations
into mindfulness have not been based on standardized or validated empirical research or
outcome studies within the context of its use in a coaching environment (Grant, 2013;
Virgili, 2013). Passmore and Amit’s (2017, p. 5) concept of “mindful awareness” helps
connect mindfulness through attention to reflection through the observation: “Mindful
awareness is a way of being, as much as mindfulness is a chosen way of life.”
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Recent Findings on Mindfulness
Researchers have sought to determine which aspects of mindfulness-based
practices (MBP) are perceived to be helpful and which are not. How mindfulness is
integrated in private and work life, and what ways participating in an MBP is perceived to
affect physicians’ well-being as well as their private and work life. Aeschbach et al.,
(2021) determined that a tailored MBP can enable resident physicians to integrate
mindfulness into their daily life, including work at the hospital, increase perceived self-
care, and contribute to their well-being. Resident physicians reported perceiving a
positive impact of the MBP on their interactions with patients, confirming previous
literature supporting the mediating effects of self-awareness and mindfulness (Richards et
al., 2010). Similar to meditation in practice, researchers note that mindfulness practices
have shown efficacy for reducing subjective distress and future research should
investigate this tailored MBP for resident physicians by comparing it to standard
Mindfulness-based stress reduction (MBSR) outcomes (Kabat-Zinn,1990).
Although within a historic context mindfulness-based programs (MBPs) initially
appear to be beneficial, researchers sought to determine the potential for harm. A study
conducted by Baer et al., (2019) suggests that participants with severe psychological
symptoms, comorbid conditions, and other such vulnerabilities (psychosis, trauma
history, suicide risk) may benefit from MBPs in standard or adapted forms, and that some
may show more benefit from MBPs than participants without such vulnerabilities. The
sparse reviews that include data on adverse events and serious adverse events in
evidence-based MBPs report that they have occurred in zero to 10.6% of participants, are
32
no more common in MBPs than comparison conditions (Kuyken et al., 2016; Wong et al.,
2018), and are not attributable to the MBP, or are not clinically significant (Banks et al.,
2015). Nevertheless, the potential for harm clearly occurs, and similar harm might arise in
evidence-based MBPs, despite adaptations for contemporary mainstream contexts. The
presence of structural and psychoeducational mindfulness data supports a need for further
investigation.
In a study conducted by Janssen et al. (2018), it was determined that the most
prominent outcomes observed from mindfulness-based interventions (MBSR, MBCT)
were a reduction in levels of emotional exhaustion (a dimension of burnout), stress,
psychological distress, depression, anxiety, and occupational stress. Further,
improvements were found in terms of mindfulness, personal accomplishment (a
dimension of burnout), (occupational) self-compassion, quality of sleep, and relaxation.
The researchers suggest future qualitative studies to thoroughly investigate key aspects of
mindfulness training programs and to examine factors that lead to successful long-term as
well as short-term implementation in an organization.
A study of leaders’ trait mindfulness concluded that it was indirectly related to
transformational leadership through leaders’ positive affect and leadership self-efficacy
beliefs, (Carleton et al., 2018). According to the authors, individual self-efficacy beliefs
are critical to the motivation to lead, (Chan & Drasgow, 2001) as well as to the
effectiveness of individual leadership styles or techniques (Ng, Ang, & Chan, 2008).
Grounded within the Mindfulness-to-Meaning theory (Garland et al., 2015), research
conducted by Li et al., (2022) explored the internal relationship between trait mindfulness
33
and life satisfaction from the perspectives of cognition (core self-evaluation) and emotion
(positive affect and negative affect). Results suggest that core self-evaluation and positive
and negative affect were the mediators in the relationship. Furthermore, the researchers
concluded that “core self-evaluation-positive affect” and “core self-evaluation-negative
affect” were two mediating chain paths between trait mindfulness and life satisfaction
(Diener et al., 2018).
To create a unified framework for understanding the mechanisms by which
mindfulness functions, Vago and Silbersweig (2012) operationalized the concept in two
ways. First, as a method for developing a multidimensional skillset that contributes to a
reduction in self processing biases and creates a sustainable healthy mind. The second, a
continuous discriminative attentional capacity referred to as “mindful awareness,” a set of
skills developed through specific meditative practices. The S-ART framework includes
six component supportive mechanisms underlying the practice and cultivation of
mindfulness as a state and trait: (1) intention and motivation; (2) attention regulation; (3)
emotion regulation; (4) memory extinction and reconsolidation; (5) pro-sociality; (6) non-
attachment and de-centering.
Future directions of mindfulness awareness in the professional as well as personal
landscape includes mobile applications (apps), digital psychological interventions, and
experimental installations to facilitate scientific study. Often, these might include those
built for a different purpose than mindfulness training, but nonetheless relate to
components of S-ART as well as other models of mindfulness, which present valuable
interventions for improving individual mindfulness (Shamekhi & Bickmore, 2015). A
34
review of mindfulness-based applications conducted by Schultchen et al., (2021)
evaluated apps from the European Apple App and the Google Play stores. The authors
determined that despite a saturation of apps endorsing concepts of mindfulness, the
overall quality of applications currently available is low, in terms of usefulness and ease
of use. Most were found to lack verification of effectiveness and many posed privacy
protection as well as security risks.
The previously discussed studies have provided a foundation for mindfulness and
its benefits for organizations and leaders. These studies have shown the positive impact of
mindfulness-based programs and interventions. The current study may add to the
literature by using the S-ART model as a basis to investigate features of mindfulness in
executive coaching.
Background of Executive Coaching
Early references to coaching in the workplace date back to 1937 as cited by
multiple research papers over the past two decades (Grant, 2001). In a journalist’s report
by C.B Gordy, the Detroit editor of Factory Management and Maintenance, it was written
‘whereas supervisors found it advisable in the early years to coach employees in the
importance of spoiled work and cost reduction, it is now found the older men voluntarily
assume this task in training the younger employees’ (Gordy, 1937, p.83). Executive
coaching can trace its roots back to a time when management consultants commonly
utilized Edgar Schein’s (1969) “process consulting” methodology to facilitate individuals
and organizations. Employees were assigned a mentor (often a senior member), to assist
35
with the career development of the mentee, and those experiencing difficulties at work
would consult with an employee counsellor.
Parallel to the emergence of the humanistic movement in the 1960s, professional
coaching began to gain traction within the workplace. Management literature captured the
essence of how coaching could be utilized to develop performance and began to appear
more in training and management journals. Prior to the 1970s, the term Executive
Coaching wasn’t widely utilized but the concepts of counseling alongside consulting
became common in the corporate domain (Passmore & Lai, 2019). Companies often
recruited external counselling executives so managers could utilize one-on-one sessions
with them. This early coaching approach was referred to as 1:1 consulting and followed
much of the same structure as the client/therapist relationship in terms of contracting,
goals, delivery, and ethics (Pandolfi, 2020).
For many, this early concept of coaching was viewed as a sounding-board for top
executives to process their work experiences (Schein, 1999). While the development of
coaching has been transformed from a ‘business model or ‘service’ (Briner, 2012)
towards a more scientific rooted profession, more rigorous research is required to inform
future practice. By many accounts, the evolution of executive coaching has become
somewhat synonymous with that of other professional services such as mentors,
counselors, and consultants (Passmore & Lai, 2019).
What many consider “modern” coaching psychology (CP) emerged in the early
2000s, around the same time as positive psychology began to rise in empirical data
(Adams, 2016). In a recent survey, researchers indicate that coaching is now one of the
36
most commonly reported learning and development methods professionals have utilized
in the last 12 months by 44% of surveyed organizations (CIPD, 2020). Atad and Grant
(2021), describe coaching psychology as a ‘grassroots’ movement, led by founders of the
Coaching Psychology Unit at the University of Sydney and the Special Interest Group in
Coaching Psychology in the British Psychological Society (BPS). The BPS includes
psychologists such as Stephen Palmer, Jonathan Passmore, and Alison Whybrow, who
are considered experts in the realm of executive coaching. Recent developments in
technology, combined with an emerging momentum in research, will move professional
coaching services from a ‘cottage industry’ towards a fully mechanized process,
enhancing accessibility, consistency and reducing cost (Passmore & Evans-Krimme,
2021).
A single unified definition of coaching has been a persistent debate within both
coaching practice and research, across literature from practitioner’s guides to academic
texts (Brock, 2012; Passmore & Theeboom, 2016). Perspectives and individual emphasis
varies, reflecting the orientation and focus of different writers (e.g. Whitmore, 1992;
Grant & Palmer, 2002; Passmore & Fillery-Travis, 2011). Grant (2011) argues a succinct
definition would aid in the development of evidence-based practices, such as coach
training and education. The International Coach Federation (ICF) encourages coaches to
provide the nature of their coaching practice and interventions during the contracting
phase with clients, to ensure they understand the process and what the client can expect
(ICF, 2017). Stokes & Jolly (2018) write there is little value in distinguishing between
executive and leadership coaching, particularly where executive coaching takes place in
37
leadership development program or setting. According to Stern (2004), “executive
coaching provides positive support, feedback, and advice on an individual or group basis
to improve personal effectiveness in the business setting, many a time focusing on
behavioral changes through psychometrics or 360-degree feedback for example.”
Executive Coaching Outcomes
Researchers have sought to determine what outcomes executive coaching
provides, and in recent years, this has been mirrored by growing literature examining the
simple question: “is it worth it?” According to the International Coaching Federation
(ICF), annual expenditures companies invest into professional coaching worldwide was
estimated at $2.9 billion in 2019, with executive and management clients as principal
beneficiaries (ICF, 2020). The results of a metanalysis conducted by Athanasopoulou and
Dopson (2018) suggests that efforts to evaluate coaching Return on Investment (ROI) is
made largely in vain, as financial investment is not an accurate measure of the benefits
executive coaching provides. The authors’ implications for coaching outcome studies call
for the use of control groups, randomized experiments and rigorous statistical analysis
(e.g. Ladegard & Gjerde, 2014; Moen & Federici, 2012b; Grant et al., 2010) which
provide robust proof that coaching is not only effective, (De Haan & Duckworth, 2013)
but represents a scientific, evidence-based research approach from which the existing
body of knowledge can greatly benefit (Griffiths & Campbell, 2008).
Scholarly literature has explored “how to” effectively coach executives (Allen et
al., 2011; Gentry et al., 2013), but research exploring “the benefits” that are created by
effective executive coaching appear underreported. To better understand factors that
38
determine workplace coaching effectiveness, Bozer, & Jones (2018) performed a meta-
analytic investigation, the results of which positioned coachee self-efficacy as a key
psychological variable in executive coaching. The authors note that higher self-efficacy
often indicates coachees are more likely to set more challenging goals. Further,
associations demonstrated by Bandura (1986) between self-efficacy, challenging goals,
greater application of attention and efforts in the face of challenges to goals (Judge &
Bono, 2001; Stajkovic & Luthans, 1998) provide a basis for why high individual self-
efficacy is an antecedent to successful coaching outcomes. Future research should
explore whether conceptualizing goal orientation in alternative frameworks such as the
four-factor framework proposed by Elliot and McGregor (2001) offer additional insights
into understanding the importance of goal orientation and coaching outcomes.
To determine outcomes of individual coaching, the attribute of self-efficacy was
considered and explored. Through an examination of recent meta-analyses, reviews and
articles, Pandolfi (2020) conducted a systematic database search, selecting peer-reviewed
articles published globally between 2009 and 2019. Qualitative evidence emerging from
the review of literature suggests coaches should monitor and support building general and
task-specific self-efficacy over time, which is positively associated with executive
coaching outcomes. The researchers suggest a collaborative project between coaching
practitioners, academics, and client organizations would be useful to future research by
integrating the best available evidence and theory, to harmonize concepts, and the
operationalization of key constructs and causal relationships.
39
Longenecker and McCartney (2020) provide a set of benefit trends that individual
executives, boards of directors and organizations should consider in the development of
their senior leaders through coaching. These benefits include improved executive focus,
better alignment of key leadership behaviors, candid and ongoing feedback,
accountability for appropriate leader behaviors, improved emotional intelligence and ego
control and personal support and encouragement, among others. The researchers
encourage organizations to evaluate their view and approach to executive coaching and
identify specific leaders that might be in need of assistance in developing their leadership
potential.
An examination of executive coaching outcomes in a field setting was conducted
by De Haan et al., (2019) who developed a near-randomized controlled trial study,
theorizing those aspects common to all coaching approaches are the main active
ingredients, mediated by the working alliance (WAI) as the single-best predicting
common aspect. Results of the data analysis confirmed the impact of “common factors”
on coaching effectiveness (CE). The researchers discovered strong indications that the
coaching relationship WAI as rated by both the coach and coachee correlates with coach-
and coachee-rated CE to a considerable degree. This confirms work that was done by
Baron and Morin (2009), Boyce et al. (2010), De Haan et al. (2013, 2016) and others as
summarized in Grabmann et al. (2019). The researchers suggest that in future studies,
more time points, including follow-up measurements, are provided so that the long-term
predictive value of the active ingredients can be assessed.
40
According to Grailey et al. (2022) an admission to the effects of workplace stress
can be viewed as taboo amongst managers in high-demand positions, who may perceive
it as weakness. Rook et al. (2019) introduced an interpretative protocol to gauge senior
executive stress, to flag potential stress issues as well as areas to be addressed in coaching
or by health professionals. The researchers conclude that the protocol introduced utilizes
a psychodynamic lens for gauging stress, permitting stress indicators to be detected by
both coach and coachee, even if there is a possible lack of self-awareness, and in the face
of self-deception or impression management. Future studies utilizing the Stress APGAR
protocol, may identify a person’s defenses and coping behaviors, which bear influence on
the trajectory of the stress experience. Further, the protocol may also be used by
experienced professionals in a noncoaching context, to determine if there are concerns, in
terms of the person’s health and functioning.
Nair & Bhaduri (2020) observed coaching to be beneficial in identifying personal
and organization sources of stress with a view to managing it by developing self-mastery.
The authors determined interventions adding value included: training on well-being and
mindfulness, positive psychology, life coaching, supporting leaders with personal
advisory, and remaining grounded on the self-coaching perspectives. Future research
might focus on interventions that can add value, including training on well-being and
mindfulness, positive psychology, life coaching, supporting leaders with personal
advisory, making leaders coach back thereby staying grounded on the self-coaching
perspectives.
41
Organizations utilizing workplace coaching over the last 40 years has risen
dramatically (ICF, 2016) as many organizations recognize the potential benefits of
workplace coaching, but little recognition has been given to factors that influence this
benefit. To develop a greater understanding about the occupational and practice
determinants of effective workplace coaching, Jones et al., (2018) examined the
associations of two coaching practice factors (coaching format and external vs internal
coaching provision), and coachees’ job complexity with perceived outcomes from
coaching. The results of the study indicate that external coaches and blended format
coaching were most strongly associated with work well-being outcomes, contrary to
previous meta-analytic findings suggesting that internal coaches are more effective than
external coaches at improving coaching effectiveness (Jones et al., 2016). An
examination of interaction effects indicated that coaching provided by external coaches
was more strongly associated with outcomes for individuals working in the most complex
job roles. An increase in coaching contact time could further explain the impact of
blended format coaching on affective outcomes. Future research should seek to address
this issue by measuring not only the frequency and duration of official coaching sessions
but also the degree of unofficial, additional contact and support provided by the coach.
Additionally, future research should seek a specific exploration of the role that autonomy
of coach selection plays in the effectiveness of coaching.
A qualitative study conducted by Bertrand (2019) sought to determine if
executive coaching is an effective strategy to prepare deans swiftly and ably for the
unique requirements of the position, as well as to equip them with and/or improve
42
transformational leadership skills. The results were favorable towards coaching and
showed associations in transformational leadership to be strongest in the component of
intellectual stimulation. Increases in confidence for the coaching client are often a key
incidental outcome of the coaching process. Future research is suggested to determine if a
multiple-theoretical approach for measuring the effectiveness of executive coaching
might be best to encapsulate the full measure of leadership capacity. Using
multiperspective IPA (Interpretative Phenomenological Analysis), Kilpatrick (2022)
explored experiences of challenges to confidence for senior leaders during leadership
transition, and how coaching supports leaders with confidence at this transition point.
Three key findings were presented: a framework of the experiences of confidence and
loss of confidence across four interconnected areas; the role of the organization in the
confidence of leaders; and how executive coaching can support confidence at this
transition point. The study focused on a small sample and, although there may be
temptation to generalize the findings, Kilpatrick aimed for theoretical transferability
rather than generalizability (Smith et al., 2009). Future research should investigate the
importance of the relationship between authenticity and confidence; vulnerability and
confidence (including safe space created in coaching); and clarity in coaching and
confidence.
Military organizations frequently emphasize professional development. The
nature and the impact of leadership coaching programs are a key component of a leader
development course for the United States Air Force that began in 2018. To examine the
development of instructors as coaches, Hinck (2022) utilized a range of coaching
43
literature and the employment of a multiphased qualitative approach to both understand
as well as evolve an emergent leadership coaching program in the USAF. The results of
the study identified seven foundational components that should be used for a coaching
program in the leadership development of instructors and six elements that the training
program should be comprised of. Future research should examine in more detail how
coaching is evolving across the military services. According to Eastman, (2019), key
components of coaching education programs highlight the relationship that exists
between coach and client, the trust shared between coach and client, how improvements
in confidence imbues trust, and how the identity of a coach impacts the development of
the client.
Researchers have noted leaders and managers face unprecedented challenges
during unexpected catastrophes, and crises management remains a key skill (Tourish,
2020). To investigate how the COVID-19 pandemic initially affected organizational
managers, as seen from the executive coaches’ perspective, Terblanche (2022) conducted
an interpretivist study of executive coaches from the USA, UK, Australia and South
Africa during the initial stages of the pandemic. Results of the study indicated the
following: crisis management theory (Lalonde & Roux-Dufort, 2012) is extended by
suggesting greater priority should be applied to managers’ personal well-being and by the
addition of coaching as a new intervention to assist in the development of crisis
management skills. Coaching efficacy theory (Feltz et al., 1999) is extended through the
implication that executive coaching can foster certain crisis management skills and that
benefits of coaching in non-crisis times are also relevant during a crisis. The researchers
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concluded that the lived experience of managers who received coaching during the onset
and through the experience of the pandemic contributes to future crisis management
planning. Research conducted on organizations facing instability give evidence that as an
approach, coaching may be efficient in enhancing the well-being and performance of
managers and teams during crisis’ such as the pandemic (Jarosz, 2021).
Another source of crisis arises during mergers and acquisitions (M&A). Thomas
and Passmore (2021) explored opportunities and identified certain risks for introducing
coaching to facilitate M&A transactions based on constructivist grounded theory.
Evidence and analysis supported the view that most M&A failures can be traced to two
primary areas: challenges to leadership, and cultural fit. The literature and the
interviewees consistently referred to culture as a key variable to drive the success of
mergers & acquisitions, and trust as an imperative for the coaching environment
(Weintraub & Hunt, 2015). The research suggests a need for a long-term study
populating a sufficient size of mergers and acquisitions samples that applied a coaching
framework throughout the entire process and compare it to M&A transactions occurring
without the support of coaching.
A study to evaluate the longitudinal outcomes of executive coaching was
conducted by McInerney et al. (2021). The research offers evidence of individual positive
effects persisting after the end of executive coaching interventions. These effects involve
changed behavior, strengthened sense of self, increased developmental readiness,
improved self-reflective skills, insight, and manager/leader identity formation. The
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authors suggest that the persistence of the effects of well-being over time and by gender,
for coached managers warrants further investigation.
Researchers have noted executive coaching is an effective way to prepare clients
for broader roles, but what about professionals in academia? Bertrand (2021) conducted
an exploratory, qualitative study to determine if executive coaching is an effective
strategy to prepare deans quickly and effectively for the unique requirements of the
position, as well as to equip them with and/or improve transformational leadership skills.
Results showed that through the coaching process, deans attested to becoming more self-
aware, open-minded, humble, and compassionate. Additionally, deans described
improvements in empathetic behavior, their self-awareness and self-care. Another factor
observed to affect executive coaching lies within the culture that organizations exist. The
description of a coaching culture by Boysen et al., (2021) was found to foster employees
into the belief they can perform their best work. Positive communication practices
facilitated through coaching were found to influence employees in feeling listened to,
their input is valued, and they understand their role in supporting the organization.
Coaching and mentoring are observed to be crucial to effective leader-employee relations
which help to build trust, support, and partnership. The findings of Boysen align with
Landsberg’s (2009) notion of the Skill-Will Matrix as leaders can coach both skill and
will development. Future research can expand on the tools and processes that can
promote a coaching culture that is embedded at all levels of the organization.
Considered one of the most thorough studies on the impact of executive coaching
(Boysen et al., 2021; Halliwell et al., 2021; Mukherjee & Sivaraman, 2022; Nyfoudi et
46
al., 2022), Smither et al. (2003), examined the effects of executive coaching on
multisource feedback over time. Managers who worked with an executive coach were
more likely to set specific (rather than vague) goals and to solicit ideas for improvement
from their supervisors than those who did not. Managers who worked with an executive
coach improved more than other managers in terms of direct report and supervisor ratings
over time. The authors write that future research might examine if the effects of coaching
are a reflection of the coach’s particular style. In addition, research should investigate
how the background of executive coaches (e.g., counseling psychology, organization
development) might affect the coaching process or even outcomes of coaching. Executive
coaches with specific backgrounds (e.g., counseling psychology) might be better suited
for some situations (e.g., helping a senior manager overcome an aggressive or demeaning
interpersonal style) but not for others (e.g., helping a senior manager integrate
organizational cultures during a merger or acquisition).
In view of the challenges for research on the future of coaching, Boyatzis et al.
(2022) identified and presented 22 specific research needs for the coming years, clustered
within four themes. The following themes were presented: What are the desired outcomes
of coaching? Client (coachee) satisfaction with their relationship with the coach and the
process resulting from coaching (de Haan et al., 2019, de Haan et al., 2020). What
processes and mechanisms of coaching are most effective and when? For example,
coaching with compassion may leverage Intentional Change Theory (Boyatzis et al.,
2019). What are the competencies of coaches that help clients change? A good definition
47
of a competency is: “a set of functionally related skills (i.e., behaviors) organized around
an underlying intent that produces effective performance” (Boyatzis, 1982, 2018).
Under what conditions does coaching work with distinct groups of clients? This
question focuses on how the “context” of a coaching experience and progress affects the
efficacy and outcomes (Van Nieuwerburgh et al., 2020). According to the researchers,
future exploration should focus on coaching approaches as well as examine the diversity
of coaches. Further, research on which competencies may be more effective with
different desired outcomes, different coaching processes or approaches, and different
cultures in which the coaching occurs.
Among the observations made by Boyatzis et al. (2022), the desired outcomes of
coaching were of particular interest to the study being proposed. The desired outcomes
according to the literature include the following:
• Satisfaction with coaching relationship and with the results from the process
(de Haan et al., 2019, de Haan et al., 2020).
• Client’s intent and expectations for goals set during coaching (Grant, 2012;
Spence et al., 2008).
• An improved sense of well-being (Spence & Grant, 2007).
• More substantial and coherent vision of ideal future results from coaching
(Mosteo et al., 2016).
• Improvements to health such as quality of life measures, pain management, a
focus on health, and potential behavior change (Sforzo et al., 2019; Wolever
et al., 2013).
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According to the research, numerous coaching outcomes have not been
investigated or sufficiently studied. Self-change may be an important coaching outcome
in behavior change as well as change in self-awareness, self-access, self-regulation, self-
insight, self-congruence, and self-reflection (Diller et al., 2021a, 2021b).
Executive Coaching Females for Professional Development
According to literature, there is evidence that women and men experience the
development of a leader identity differently (Bonneywell, 2017; Debebe, 2011; Ely et al.,
2011), reflecting the possibility that leadership may still be defined by masculine norms
and frame. In observation of this, coaching as a mechanism for leadership development
for female leaders has received wider attention over recent years, (Kets de Vries et al.,
2016; Skinner, 2014). For example, Lackritz et al. (2019) suggests that executive
coaching may provide unique advantages among development programs designed
specifically for the purpose of assisting women in appropriating leadership roles. Gray et
al., (2019) conducted a qualitative study on a predominantly coaching-based development
program designed to enhance career opportunities for female leaders within a complex
multi-national organization. The results of the study indicate that executive coaching
females for professional development, both individual and group, can generate a
powerful effect on the promotion of reflection, self-confidence, and focus. Group
coaching, in particular, was found to assist female clients in the generation of positive
group dynamics by creating a shared-issue atmosphere. Further research was suggested in
the area of gendered organizations and leadership as well as career development, utilizing
a combination of coaching and sponsorship for both female and male leaders.
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Although neither personal nor group coaching appears to provide a distinct
advantage over the other, a combination of personal and group formatted coaching may
provide a unique experience. Bonneywell and Gannon (2021) investigated the
deployment of a combined program of executive and group coaching to support female
leader development in a multinational organization. Results indicate the social nature of
group coaching is particularly highlighted as supportive to female leaders in their
personal choices and recognition of others’ struggles and choices. The complementarity
and synergistic nature of simultaneous coaching interventions on female executives, their
teams, the organization, and beyond suggests executive coaching can not only enhance
professional development but be an enabler of social change as well. This study identifies
the coaching experience as a social process (Shoukry & Cox, 2018) and specifically
discusses the powerful interplay between the two types of coaching from individual to
group and back again. The authors conclude additional research exploring coaching as a
social process, specifically in relation to social capital, as well as the use of simultaneous
individual and group coaching of different populations and across different organizational
settings would be beneficial.
To address physician burnout among a high-risk group of female junior faculty,
researchers sought to determine the effectiveness of executive coaching in decreasing
feelings of burnout and improving intent to stay at an academic medical center.
Alexander et al. (2020) conducted a study on female faculty members who received
individual and/or group coaching interventions over a six-month period. 100% of the
respondents claimed a reduction in feelings of burnout and an intent to remain at the
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institution. More than three-quarters of the participants felt coaching had a “very
positive” impact on their feelings of burnout, and more than half reported coaching as
having a “very positive” impact on their intent to remain. All participants reported feeling
“very likely” to recommend executive coaching to their colleagues. This study suggests
that executive coaching in early-career females can have a significant positive impact on
both feelings of burnout and intention to stay. The researchers suggest larger studies
should be conducted, to quantitate the impact of coaching on the prevention of burnout
and reduction of its symptoms.
Managerial Coaching
The concept of managers incorporating coaching skills into their interactions with
team members was first proposed in 1958 (Brock, 2008; Evered & Selman, 1989; Mace
& Mahler, 1958). Managerial coaching differs from other related concepts such as
mentoring, feedback, and counseling. However, there is little agreement as to how
managerial coaching can best be defined, how it can be measured, or what value it may
add (Dahling, et al., 2016). Managerial coaching is often depicted as a ‘watered down’ or
limited version of executive coaching, with the basic premise being that external coaches
have superior skills to managers-as-coach (Anderson, 2013; Carter, 2005; Fatien & Otter,
2015). On the other hand, managerial coaching can be viewed as an ongoing process of
activities carried out by a supervisor to improve an employee’s performance and assist
the employee in attaining their potential. Demand for managers to demonstrate a
‘coaching style’ has been rising for the last decade (Beattie et al., 2014; Ellingeret al.,
2016).
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To conceptualize, define, and measure the use of coaching skills by managers and
leaders, how effective it is, and how it should be used, Digirolamo and Tkach (2019)
conducted a mixed-methods study utilizing interviews and surveys, with results
indicating coaching skills are best conceptualized by managers and leaders as a style of
participative management or leadership. The authors constructed a scale called the
Manager and Leader Coaching Composite (MLCC) from a group of team-member survey
items. The scale was correlated with a validated measure that suggests the use of
coaching skills by managers and leaders is related to higher team-member engagement,
better working relationships, and reduced intention to quit (Ellinger et al., 2003). Future
studies should explore the differences between managers and leaders who use coaching
skills, those who do not, and professional coaches as a means to confirm the claims of
this research. Additionally, the 9-item MLCC scale presented should be further validated
to establish a better measure of coaching.
There are few reliable and valid coaching scales designed for the business setting.
McLean et al. 2005 developed a four-dimension framework of managerial coaching
designed to identify developmental needs. The proposed framework consists of four
major components: manager as coach, people working with the manager, task needs to be
accomplished, and the working environment. According to the authors, effective
coaching can be identified through the interrelations among these components.
The increase in popularity of managerial coaching can be attributed to several
changes taking place in organizations over the past few years, such as the gradual shift to
flatter organizational structures, pressure to lower training costs, and the desire for better
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performance not only from senior executives, but from employees across all levels of the
organization hierarchy (Dahling et al., 2016). In terms of identifying managerial
candidates who are most likely to coach, Carvalho et al. (2022) determined that
organizations should seek to hire incrementally-oriented managers as well as those
possessing strong interpersonal skills. For organizations located in high power-distance
societies, an attempt should be made to identify managers who are genuinely interested in
helping others grow (i.e., servant leaders). Organizations can optimize the creative
performance of employees through managerial coaching practices that serve to inform
and empower them and increase their engagement in the creative process (Zheng, et
al., 2022). According to Heslin et al., (2006), managerial coaching involves three
activities that enhance employee performance: guidance, facilitation, and inspiration.
The survival of an organization depends largely on an ability to adapt to changes
that develop at their own pace and are based on evolving dynamics. A clear example of
this has been seen during the Covid-19 pandemic, where organizations faced wide-scale
uncertainty and internal conflict, which can have a negative impact on employee
motivation. Motivated individuals are found to invest more effort in their work than those
who are unmotivated (Radojević, et al., 2020). Researchers noted that during a crisis such
as the Covid pandemic, employees are relatively well motivated to engage with the
support of managerial coaching based on coaching skills that facilitate communication
between employees and managers (Stanković, & Radojević, 2022). The research
observes that certain aspects of motivation for training and learning in the workplace
should be studied more in the future and aligned with possible emergencies. Being
53
prepared for emergencies brings a better position to recover and continue operations
should disaster or disease strike.
Coaching and feedback practiced by managers and immediate superiors in an
organization may influence employees’ behaviors towards more positive ones. According
to Mohamad et al., 2020, this is most effective when employees develop confidence in
their ability to perform assigned tasks. Findings of a study conducted by Ahmad et al.
(2021) highlight that the relationship between managerial coaching behavior and
managerial coaching process is able to influence employees’ behavior. In another study, a
thematic analysis of 580 responses to a survey examining the practice of managerial
coaching through Appelbaum et al.’s (2000) Ability Motivation Opportunity framework
revealed that managers regularly coached their own employees and were motivated by
outcomes that they achieved through coaching. Furthermore, managerial coaching often
results in employees becoming more innovative and achieve an improved readiness for
change (McCarthy & Milner, 2019).
To examine the effect of managerial coaching on performance and investigate the
mediating effect of psychological capital on the employee population, Novitasari (2021),
distributed questionnaires to manufacturing companies in Tangerang, Indonesia. Utilizing
an instrument adapted by Ellinger et al. (2003), results showed that the relationship
between managerial coaching and performance is significantly mediated by
psychological capital. During managerial coaching interventions, organization
management can use various coaching techniques (such as listening, asking questions,
and providing feedback) to communicate desired organizational outcomes to employees.
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In a similar study, to determine the influence of managerial coaching on organizational
performance (OP), Zuñiga-Collazos et al. (2020) measured OP through internal, rational,
and human relations models. Through the lens of the internal model, the variable with the
greatest impact to OP was the efficiency of internal operating processes. In the Rational
model, the item with the greatest impact was the profitability of the organization, and in
the Human Relations model, the highest-qualified factor was employee satisfaction and
motivation.
How does managerial coaching affect the well-being of subordinates in the
workplace when traditionality is a factor? Through a self-categorization perspective,
Zhao and Liu (2020) hypothesized managerial coaching affects subordinates' workplace
wellbeing through perceived insider status, and that Chinese traditionality moderates this
indirect effect. Results of the study indicate that (a) managerial coaching was positively
related to subordinates' workplace well-being; (b) perceived insider status mediated the
linkage between managerial coaching and subordinates' workplace well-being; and (c)
Chinese traditionality moderates the indirect relationship between managerial coaching
and subordinates' workplace wellbeing via perceived insider status, such that the indirect
effect was stronger for subordinates with low rather than high Chinese traditionality.
Future research could examine other possible mediators, to link managerial coaching with
subordinates' workplace well-being. Considering perceived insider status was only one
dimension of belonging, and the authors expect further research could explore the other
two dimensions (e.g., organizational identification and psychological ownership; Stamper
55
& Masterson, 2002) as mediators, to uncover how managerial coaching influences
subordinates' workplace well-being.
The previously discussed studies have provided a foundation for executive
coaching and its benefits for organizations and leaders. These studies have shown the
positive impact of executive coaching through a diverse array of applications. The current
study will add to the literature by using a standard instrument to measure mindfulness-
based coaching interventions, the S-ART model, to investigate the effects of mindfulness
on executive coaching.
Current Literature on Mindfulness in Executive Coaching
Although researchers and practitioners have linked mindfulness and organizations
over the past 10 years, little empirical data linking coaching and mindfulness exist. Noted
exceptions comprise studies by Spence et al. (2008), as well as by Collard and Walsh
(2008), which conclude that sensory awareness mindfulness training in coaching reduced
levels of self-reported stress and supported the attainment of pre-determined health goals.
To explore mindfulness within organizations, researcher Jonathan Passmore conducted an
empirical review of mindfulness in organizations to document its usefulness as an
intervention. The results of the literature investigation concluded that while there has
been considerable inquiry of health outcomes, organizational mindfulness research is still
in an infant state despite wider-scale applications becoming more prevalent. The review
calls for greater research into organizational mindfulness interventions through
collaborations between organizations and consultants (Passmore, 2019).
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Bedham and King (2021) noted the study of mindfulness in the workplace has the
potential to make a significant contribution to a broader agenda through understanding
it’s mechanisms at work. According to researchers, the variability and ambiguity that
surrounds what mindfulness stands for, allows for ‘interpretive flexibility’ when it is
implemented into practice (Cook, 2016; Islam et al., 2017). According to researchers,
mindfulness may manifest when coaches utilize managerial and instrumental forms of
mindfulness as a form of ‘personal awakening’ to introduce extensive considerations and
changes. This awakening utilizes four orientations (Individual Wisdom, Collective
Wisdom, Individual Mindfulness, Collective Mindfulness) to capture observations,
concerns and programs in a form that stimulates and supports further dialogue and
empirical development (Williams & Kabat-Zinn, 2011).
The integration of mindfulness – the attention paid by an individual to
experiences as they arise, moment by moment, and in a manner that is non-judgmental,
non-reactive, open, and accepting – into executive coaching is gaining wider attention as
mindfulness is incorporated into the workplace (Atad & Grant, 2021; Badham &
Graduate, 2021; Bartlett et al., 2018). Mindfulness in coaching psychology focuses on a
wide array of subjects from training and development, to managing stress at work,
coaching and mentoring members of staff, managing sickness absence, team
development, and dealing with conflict at work. In an empirical review conducted by
Schwartz (2018), the ways in which mindfulness inputs facilitate the development of
resilience in managing issues arising in working life was investigated. The results suggest
that the popularity of mindfulness in the workplace has been fueled by publications,
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government guidelines which recommend its use, media attention and widespread
dissemination in workshops and teaching, both structured and of an ad hoc nature. Future
research should focus on the role of the practitioner in using mindfulness to enhance
resilience.
Some of the most commonly used mindfulness-based programs are workplace
modifications of psychological-therapeutic meditation-based programs such as MBSR,
Mindfulness-Based Compassion Therapy (MBCT) and Acceptance and Commitment
Therapy (ACT). These programs primarily utilize a blend of ‘focused attention’ and
‘open awareness’ meditation and practices, while providing varied amounts of attention
to compassionate ‘loving-kindness’ meditations and practices (Eby et al., 2019; Jamieson
& Tuckey, 2017; Kreplin et.al., 2018; Valk et al., 2017). Hougaard and Carter (2018)
equate the ‘Mind of the Leader’ with a combination of ‘mindfulness’, ‘selflessness’ and
‘compassion’ (referred to as the ‘MSC’ model). Meanwhile, researchers like Sinclair
(2016), advocates a more skeptical approach to ‘leading mindfully.’ Sinclair’s coaching,
education and MBA programs provide a combination of reflexivity and experiential
learning while giving deeper consideration to the identities of contemporary leaders, the
purposes of leadership, and the mechanisms these are currently constructed and limited
by embedded power relations in organizations (Bedham & King, 2019).
A definition of Buddhist mindfulness includes the view of embodiment as an
interaction between the mind, body, and external world (Stanley, 2013). Embodiment
theory (Barsalou, 2007) considers cognitive processes as grounded within sensory and
motor experiences, and bodily experiences have a direct effect on the mind. Khoury et al.
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(2017) suggests that embodied mindfulness is a primary change mechanism underlying
the effectiveness of mindfulness-based coaching and psychotherapeutic interventions.
Through psychometric validation, movement research, and other empirical studies, Attan
et al. (2018) provided evidence for the psychometric validity of an assessment called
Focus Energy Balance Indicator (FEBI), which shows that specific physical, emotional,
cognitive, and behavioral characteristics factor into a framework for embodied coaching.
The FEBI framework is a coaching tool designed to link self-awareness and self-
regulation by working with movement and physical practices that are correlated with
desired outcomes. Ideally, future research would establish the most efficient means and
timelines for transforming states into enduring traits. Further, studies should investigate
the effects of these patterns on our social circuitry in relationships or on teams.
Approaches to mindfulness in executive coaching have largely remained narrowly
focused on perspectives drawn from Eastern contemplative traditions, rather than the
broader field of psychological science. Spence and Cavanaugh (2019) examined the
efficacy of three different approaches to mindfulness training based on how mindfulness
facilitates the processing of information. An Eastern contemplative perspective -
meditation (Kemp, 2017), a cognitive-attentional perspective - attention training (Langer,
2016), and a socio-cognitive perspective - mindful creativity (Wells & Matthews, 1994).
The research findings indicate all forms of mindfulness training were associated with
significant increases in mindfulness. Each approach showed a different pattern of
improvements on mental health and wellbeing variables. Of particular interest for
coaching, all forms of mindfulness training produced pre-post increases in goal
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attainment, even though goals progression was not a feature of any mindfulness-based
program. Future deconstruction studies should investigate the particular differential
effects of each of different approaches to mindfulness. Secondly, further studies might
seek to identify whether the addition of mindfulness interventions to existing coaching
interventions may enhance outcomes.
Another study conducted by Minzlaff, (2019) integrates motivational interviewing
and mindfulness with cognitive behavioral coaching. The integrative coaching model
brings together strategies and techniques drawn from three evidence-based interventions
– cognitive behavioral coaching (Passmore, 2007), motivational interviewing – MI
(Anstiss & Passmore, 2013; Harakas, 2013), and mindfulness (Cavanagh & Spence,
2013). The integrative coaching model resulting from this study highlights the
importance of considering and addressing three factors that can influence the outcome of
coaching: (a) the effect of cognition on enhancing goal attainment, (b) the match between
the client’s readiness level and their stage of change, and (c) the emotional stress and/or
mental distractions that a client may be experiencing in the workplace. The authors
established that research in MI and mindfulness as they apply to coaching (Cavanagh &
Spence, 2013; Passmore & Whybrow, 2007) has just begun and therefore requires future
empirical work to assess these effects.
Herda et al. (2019) sought to observe the effects of supervisor coaching and
workplace mindfulness on audit quality-threatening behavior (such as premature sign-off)
among staff auditors. To measure workplace mindfulness, the authors adapted six items
from the Mindful Attention Awareness Scale (Brown and Ryan 2003). The results of the
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study highlight the importance of workplace mindfulness in task-specific environments
and suggest supervisor coaching to be a practical technique to elicit workplace
mindfulness among staff-level auditors. According to the authors, studies investigating
whether and how senior leadership processes may work in conjunction with on-site
supervisory coaching to reduce audit quality-threatening behavior among staff warrants
future research.
Empirical evidence regarding mindfulness and its impact on emotional reactivity,
behaviors, and wellness in consulting and coaching has seen an increase in recent years
as mindfulness practices make their way from the clinical setting to the workplace.
Altizer et al. (2021) evaluated what relationships exist between two personality
assessments - the Hogan Personality Inventory (HPI; Hogan & Hogan, 2007) and Hogan
Development Survey (HDS; Hogan Assessment Systems, 2014; Hogan & Hogan, 2009)
and two measures of mindfulness - the Five Facet Mindfulness Questionnaire (FFMQ;
Baer et al., 2006) and the Mindfulness Attention and Awareness Scale (MAAS; Brown &
Ryan, 2003; Carlson & Brown, 2005). Results of the study indicate that clients lower in
HPI Adjustment and higher in HDS Moving Away behaviors may more effectively
manage their response to stressful situations through mindfulness-based practices over
time. Clients higher in HPI Adjustment and in HDS Moving Against may not need to
manage their stress response as much as they need to increase awareness of themselves
and the impact their behaviors may have on others. Over time, mindfulness practices
have the potential to impact personality-driven behaviors, but this remains to be seen in
an appropriately designed study specifically within an organizational context. Additional
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research to evaluate if the adoption of mindfulness practices reduces the frequency or
severity of observed personality-driven derailing behaviors in the workplace would also
be beneficial.
Roberts et al. (2017) suggests that mindfulness-based training can modify
personality traits, including Emotional Stability, Conscientiousness, Agreeableness, and
empathy, and can have a positive impact on prosocial behavior. Similarly, Passmore
(2017) notes that mindfulness, and mindful coaching are continuing the wider ‘Cognitive
Behavioral’ tradition, alongside approaches like Acceptance and Commitment Coaching
(Anstiss & Blonna, 2015) and Compassionate Mind Coaching, (Anstiss & Gilbert, 2015)
as a third-wave cognitive behavioral approach.
Shelly and Zaidman (2021) conducted a study to inculcate preliminary
understandings regarding perceived outcomes of coaching processes incorporating Satya
mindfulness techniques, as well as to assess the perceived outcomes of mindfulness-
based coaching interventions across different points of time. The results of the study
display benefits of mindfulness-based coaching for individuals across various points of
time, and its implications for client well-being and performance at work. Positive results
from coaching were realized within the first few sessions and continued to have an
impact two years after the coaching intervention concluded. Satya coaches applied a
number of methodologies for developing self-awareness, including mirroring, reflection,
and inquiry. One can assume that at least some of the outcomes were initiated by this
combination of methodologies (see Hall et al., 1999; Wasylyshyn, 2003). Future research
should investigate the various ways in which mindfulness techniques are integrated with
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other coaching techniques (e.g., raising questions), and the outcomes of such
combinations in terms of the perceived benefits of the process as described by the
coachees. Future research may not only extend the number of trainees, but should also
incorporate the voice, experiences, and opinions of the coaches as well.
Findings of previously reviewed literature have consecutively contributed to a
clearly defined question: “How do coaches use mindfulness in their practice and how do
they determine it is useful or beneficial?” In an effort to provide an answer to this
question, Van Den Assem and Passmore (2022) conducted a study to explore the
meaning of mindfulness for experienced coaching practitioners in a practice context.
Utilizing an interpretivist and constructivist approach, the in-depth interview method, and
interpretative phenomenological analysis to analyze data, the authors determined that
mindfulness was regarded by coaches as useful or beneficial in their coaching practice.
According to the study, mindfulness played a significant role in informing and
influencing practice, anchoring coaches in the present, or simply asking clients to pause
and notice what is going on with them in their body, and in the moment to become more
present and aware. It is suggested that future research reflect on both the descriptive as
well as prescriptive elements of mindfulness research, and to embrace these contributions
in terms of applying or integrating them into their own practice.
Summary
Prior studies of the multidisciplined nature of executive coaching poise it as
somewhat synonymous with that of other professional services such as mentors,
counselors, and consultants (Passmore & Lai, 2019). Previous articles have explored
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mindfulness, often citing its deep benefits within leaders and organizations, assisting
professionals in aligning personal values with their professional goals, maintaining
attention in the present, and obtaining an objective state of mind (Bedham & King, 2021;
Carleton et al., 2018; Van Dem Assem & Passmore, 2022). Researchers have called for
future studies investigating the benefits of executive coaching through a variety of
approaches, techniques, and interventions (Boyatzis et al., 2022; Passmore, 2019; Spence
& Cavanagh, 2019). However, very little research has examined executive coaching from
the framework of mindfulness interventions, and no known studies exist investigating the
role of mindfulness in executive coaching utilizing Vago & Silbersweig’s (2012) S-ART
framework.
In this chapter, I reviewed the literature relating to the proposed study to examine
features and potential experiences of a mindfulness-based coaching program. The review
began with discussing the conceptual foundations that shaped this study, beginning with
the S-ART framework. Then, the other variables of this study, Mindfulness and
Executive coaching were examined to establish a narrow focus on the existing literature.
The next chapter provides details about the methodology in which this study was carried
out.
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Chapter 3: Research Method
The purpose of this qualitative phenomenological study was to investigate
features that professional mindfulness-based coaching interventions may provide to
executive leaders. An additional purpose of this study was to identify and examine
mindfulness intervention techniques considered best practice (i.e., presence exercises,
meditation sessions, and breathing techniques). In this chapter, I present the research
design and my rationale for choosing it. Additionally, in this chapter, I describe the role
of the researcher and methodology, including the participant population, sampling
strategy, and participant selection criteria. This chapter also includes explanations of the
procedures for recruiting participants, data collection instrument, how I collected and
analyzed the data, and issues regarding trustworthiness and ethics.
Research Design and Rationale
The central concept for this inquiry was leader development. Leader development
was viewed as “the expansion of personal capacity for effectiveness in leadership roles
and processes" (McCauley et al., 2010, p. 2). The central phenomenon of inquiry was
mindfulness-based coaching interventions. Scholars often refer to mindfulness as the
attention paid to individual experiences as they arise, moment-by-moment, and in a
manner considered open, nonjudgmental, nonreactive, and with an acceptance of
situations as they are (Kabat-Zinn, 2006). The primary data collection method used to
answer this inquiry was open-ended interviewing. Open-ended interviewing was most
appropriate for this study because I sought to understand the perceptions and lived
experiences of leadership coaches who regularly provide mindful leadership coaching
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interventions from their point of view and through their own words (see Patton, 2015;
Rubin & Rubin, 2011).
In this study, I used qualitative phenomenological inquiry to explore observed
features of mindfulness-based coaching interventions and its use in their development as
leaders. Phenomenology refers to both a qualitative research design and the 20th century
philosophical movement from which it arose. As a research design, phenomenology
refers to an investigation into the meaning of first-person experience or subjective
consciousness (Patton, 2015). The fundamental question within phenomenological
inquiry is “What is the meaning, structure, and essence of the lived experience of this
phenomenon for this person or group of people?” (Patton, 2002, p. 104). Thus, the
researcher constructs a description of the essence of select experience humans encounter
(Moustakas, 1994). A phenomenological approach was appropriate for this project
because it most effectively fulfills the research purpose to deepen the understanding of
the subjective experience of leaders who regularly engage in mindfulness-based practices
(see Moustakas, 1994).
Basic qualitative studies focus on identifying the views of participants and
understanding their experiences regarding the circumstances connected to the
phenomenon of a study (Merriam & Tisdell (2016). I did not choose a basic qualitative
design because this study was not guided by an explicit or established set of philosophic
assumptions in the form of one of the known or more established qualitative
methodologies. Caelli et al. (2003) suggested this can mean either that generic studies
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may blend established methodological approaches to create something new or that the
researcher claims no formal methodological framework at all.
I did not select a case study for my research design because I did not seek to
analyze a bounded situation that occurs over time through comprehensive, in-depth data
collection from one or more groups (see Patton, 2015). While case studies can be
designed to provide a bounded explanation of single cases or phenomena, often they are
intended to provide theoretical insight into the features of a broader population
(Seawright & Gerring, 2014). Although both basic qualitative and case study approaches
could have been used in this study, I chose a phenomenological inquiry because this
approach provided the clearest methodology to investigate the observed features that
mindfulness-based coaching interventions at least twice a month provide to clients during
their leadership development.
Role of the Researcher
As the researcher of this qualitative study, I fulfilled the role of interviewer by
engaging in open-ended interviews with select participants. Open-ended interviewing was
the most appropriate option for data collection because I sought insight into features of
mindfulness-based coaching interventions that organizational leaders experience (see
Rubin & Rubin, 2011). Moustakas (1994) observed that within qualitative,
phenomenological inquisition, researchers should show personal interest in what it is they
seek to understand and an intimate connection with the phenomenon. Therefore, I
acknowledge having a personal interest in and personal experience with both leader
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development and mindfulness-based exercises. This research did not take place in my
work environment, and there were no other conflicts of interest or power differentials.
Methodology
Participant Selection Logic
The sample population for this qualitative study consisted of adults who served as
executive coaches to organizational leaders (i.e., middle and senior managers in medical
and technology industries). Participants had to have provided regular (i.e., twice a month)
mindfulness-based coaching interventions, such as meditation and active listening
exercises, to their clients for at least 3 months. The sampling strategy for this
phenomenological inquiry included participants who met predefined criteria (see Patton,
2015). To ensure proper implementation of participant selection and recruitment process,
I prescreened the participants using the screening tool located in Appendix A.
Once I received approval from the Walden University Institutional Review Board
(IRB), I contacted several executive coaching businesses that offered MBIs to introduce
my study and request their assistance in recruiting participants. I also posted a
recruitment announcement on several mindfulness-oriented professional groups on
LinkedIn and sent out recruitment messages using the personal messaging feature of
LinkedIn. From this pool, several individuals emailed and messaged me back to indicate
their interest. I contacted these potential participants by email to introduce the study via a
participant invitation letter. In this introductory email, I screened participants utilizing a
screening script (Appendix A) to confirm they met the inclusion criteria and briefly
reviewed the research purpose, research protocols and processes, and my expectations as
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the researcher. Potential participants were also encouraged to ask questions to clarify
understanding of their role, their rights, and my responsibilities as a researcher.
From this pool of screened participants, I selected an initial sample of individuals
who met the inclusion criteria. Upon selection of the study participants, a follow-up email
was sent to each participant to coordinate the next steps. In qualitative phenomenological
research, sample sizes can vary considerably, and sample size is deemed sufficient when
data saturation is reached and additional interviews or focus groups do not result in the
identification of any new concepts (Sargeant, 2012). Interpretative phenomenological
inquiries frequently draw on the accounts of a small number of people, with six being
suggested as a preferable (Reid et al., 2005). My initial hope was to have anywhere
between eight and 12 participants.
Instrumentation
The data collection instrument utilized for this qualitative inquiry was a video-
recorded, in-depth, semistructured interview guided by the study research questions.
Interviews were conducted via Zoom, which provided a transcript option for video and
audio recordings. Having the interviews transcribed in this way provided me with the
greatest chance to achieve an accurate, thick description of participants’ lived
experiences. Participants’ responses to the interview protocol provided sufficient data to
answer the central research question; however, the use of emergent opportunities to pose
appropriate follow-up questions further illuminated leaders’ experiences of mindfulness-
based coaching interventions on their development as leaders.
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Procedures for Recruitment, Participation, and Data Collection
To recruit participants, I contacted several mindfulness-based leadership coaching
businesses to introduce my study and request assistance. A recruitment announcement
was also posted on several mindfulness-oriented professional groups on LinkedIn, and I
utilized my personal network through word-of-mouth recruiting. Responses to my request
for participation were greeted with a brief message and a general overview of the study, a
participant invitation letter, and a screening script (Appendix A). After an initial
introduction and the screening of potential participants, I then scheduled interviews with
participants who met the eligibility requirements.
Prior to conducting interviews, I secured informed consent from eligible
participants via email in accordance with the American Psychological Association (APA)
and the Walden University IRB. Following the interviewing protocol (Appendix B), I
interviewed each participant via Zoom at a mutually agreeable time conducive to
respectful interviewing and audio/visual recording of the interview. Interviews lasted
approximately 30 minutes to 1 hour, were considered confidential, and were safeguarded
by me, the researcher, in accordance with APA and IRB guidelines for ethical research.
At the completion of the interview process and transcription of data, I sent each
participant a thank you email along with a transcript of their interview and a request for
verification of the transcript for accuracy.
Data Analysis Plan
The interview questions for this study were designed to illuminate the central
research question. I utilized interpretive phenomenological analysis (IPA) to analyze the
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phenomenological data collected because it combines psychological, interpretative, and
idiographic elements (see Gill, 2014). According to the author, IPA studies do not test
theories but are often relevant to the development of theories. Data analysis of IPA
studies is considered bottom-up, which means researchers generate codes from the data
rather than using a preexisting theory to identify codes applied to the data. According to
Eatough & Smith (2017), there are seven steps to IPA analysis:
1. The developers of IPA suggest that researchers return to interview data during
data analysis as needed and focus on meanings throughout the process of
analysis (Smith & Osborn, 2008). Utilizing a framework of seven steps to IPA
data analysis, I interpreted the insight provided by study participants by hand-
coding higher order qualities found across connections utilizing Microsoft
Word and a Microsoft Excel spreadsheet. Microsoft Word is a word processor
program and Excel is a spreadsheet editor. The seven steps to IPA data
analysis are: Reading and re-reading involved immersion into the data to
generate a thick textural (i.e., “what” they experienced) description and
structural description (i.e., “how” they experienced) from interview
transcripts. This was performed while listening to the recording of the
interview to check the transcription for accuracy and listening for nuances,
emotion, and any other insights that might not have been noted previously.
2. Initial noting consists of free association and exploration of the data content
without censorship. I generated a composite description of leaders’
experiences with mindfulness-based coaching interventions that integrated
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textural and structural descriptions. This was done on a per transcript basis
and was coded using margin notes.
3. Developing emergent themes positioned focus on specific chunks of the
interview transcript and an analysis of my notes to formulate initial themes.
Codes that were developed through initial noting in the previous step were
then analyzed and like codes were clustered together.
4. Searching for connections across emergent themes involved abstracting and
integrating themes by utilizing Microsoft Word and Excel software to assist
with initial theming conventions.
5. Moving to the next case involved maintaining an open-minded observation of
the individuality of each case as I moved to the next.
6. Looking for patterns across cases consisted of identifying patterns of shared
higher order qualities across cases, taking note of idiosyncratic instances, and
then hand coding them within a Microsoft Word document to remain as close
to the data as possible.
7. Taking interpretations to deeper levels provided a deeper analysis of the data
through the utilization of metaphors, temporal referents, and by importing
other perspectives and theories.
To mitigate potential limitations identified in Chapter 1, several steps were taken
to ensure validity. One limitation was potential researcher bias, which referred to
individual perceptions or opinions that could impact findings (Allan, 2020). For this
purpose, I utilized basic journaling with the aim of improving the reliability of research
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and identifying potential bias. Journaling can provide a continuous documentation of
researchers' personal perceptions, opinions, and possible biases that may impact research
findings (Marshall & Rossman, 2011). While writing the results of this study, these notes
clarified researcher understanding of participant responses in the study.
A potential limitation at this stage involved issues with internal reliability. For
this, I utilized member checking through transcription verification and reflexivity to
explore the credibility of my results. I shared the transcription of each interview with the
participant and requested that they verify the contents actively reflect their views,
feelings, and experiences. Member checking or respondent validation is often utilized in
qualitative investigations and ensures accuracy (Birt et al., 2016).
Issues of Trustworthiness
Credibility
According to Moustakas (1994), “In accordance with phenomenological
principles, scientific investigation is valid when knowledge sought is arrived at through
descriptions that make possible an understanding of the meanings and essences of
experience” (p. 84). I addressed credibility or internal validity by strictly following the
IPA method of data analysis for phenomenological research. In addition, I utilized
member transcription verification and reflexivity.
Transferability
External validity or reliability, often referred to as transferability, is an important
principle in data collection as well as reporting the findings. Van Manen (2023) cautions
phenomenology does not allow for empirical generalizations, the production of law-like
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statements, or the establishment of functional relationships. To promote consistent results
of the study, I kept circumstances surrounding the interviews as informal as possible to
reduce any influence of external factors that could introduce undesirable variations within
the results (such as stress).
Dependability
Cattell, Eber, and Tatsuoka (1970) describe dependability as a correlation
between two administrations of the same test when the lapse of time is insufficient for
changes to occur To ensure dependability, I adhered to Walden University’s standards
and guidelines for quality. In addition, I engaged with my dissertation committee and
incorporated all recommendations and suggestions, particularly regarding any potential
issues of trustworthiness and ethical procedures.
Confirmability
For confirmability, the IPA method honors the concept of bracketing
(suspending one’s preconceived notions about a select phenomenon), which is
fundamental to phenomenological research (Priest, 2002). This fundamental element is
inherently reflexive, thereby fulfilling the standard of confirmability (Hamill, 2010).
Thus, confirmability in a qualitative study requires the elimination of researcher bias and
subjectivity, and the ability for emerging data to be corroborated (Ravitch & Carl, 2016).
To mitigate potential bias, participant responses were checked against the transcripts of
the interview to assure accuracy. Further, emerging themes were cross-checked after the
creation of a matrix of participants’ spoken words to avoid bias.
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Ethical Procedures
In observance of the ethical principles of respect for persons, beneficence, and
justice (Walden University, 2010), adherence to the American Psychological Association
(APA) code of ethics (APA, 2017) was applied throughout this study. This was in
accordance with APA General Principles E, A, and D respectively. Prior to engaging in
any data collection, I secured Institutional Review Board (IRB) approval #06-27-23-
0069540 in accordance with APA ethical standard 8.01. I presented recruitment material
to potential participants by inviting them to participate in a voluntary interview-based
research project exploring mindfulness-based coaching interventions and leader
development.
The recruitment material included an explanation of the research purposes,
including the purpose of fulfilling the requirements of my doctoral dissertation.
Furthermore, the recruitment material included a link to my public LinkedIn professional
profile. When following up with potential research participants, I sent them a participant
invitation letter, and the informed-consent in accordance with APA ethical standard 8.02
and U.S. Federal Regulation 45 CFR 46.116. The research overview contained an
invitation to participate in the voluntary study and material providing an outline on the
procedures.
I conducted a screening script (see Appendix A) to identify potential participants
and a review on all pertinent details covered in the overview packet with each
interviewee. Prior to their initial interview session, participants were provided an
opportunity to ask me any clarifying questions. Throughout the entire research process,
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all participants were treated with respect and dignity in compliance with Walden
University IRB standards and APA ethical principle E. No vulnerable populations, as
defined by the IRB standards, were used in this research. Each research participant
received and replied to an informed-consent email with a form that adheres to Walden
University IRB standards and APA ethical principle 8.02.
The consent form included my contact information with telephone and e-mail
information. I reviewed the consent form with the participant, prior to the full-interview
session and ensured all required documentation was in good order. Participants had the
opportunity to review the transcribed interviews intended for publication, at which time
they were given the opportunity to clarify or correct the interview data. Furthermore,
participants had the opportunity to withdraw material from their interview transcript in
accordance with APA ethical standard 8.08.
To protect the confidentiality of participants, I did not include full names on the
transcripts. All transcripts were safeguarded in my possession, and the transcription files
were located on an encrypted and password protected computer hard drive in accordance
with APA ethical standard 6.02. Digital audio files in my possession were safeguarded
and password protected in accordance with APA ethical standard 4.03. Consent forms as
well as participant-information sheets will remain in a locked storage container for 5
years, after which time they will be destroyed in accordance with APA ethical standard
6.02.
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Summary
The purpose of this qualitative phenomenological study was to investigate
features that professional mindfulness-based coaching interventions may provide to
executive leaders. The qualitative phenomenological-research paradigm was the
optimum research design to explore subjective features of the phenomenon under
investigation (Giorgi, 2009; Moustakas, 1994). As described, the participant population
was comprised of executive coaches who provide a regular (once every 2 weeks)
mindfulness-based coaching program.
The role of the researcher for this qualitative phenomenological study was that of
a non-biased interviewer. The primary recruitment strategy was through correspondence
with several professional mindfulness-based executive coaching organizations, and
through targeted outreach with mindfulness-oriented coaching professionals and groups
on LinkedIn. The data collection instrument was an in-depth, semi-structured interview
and the data-analysis method was an interpretive phenomenological analysis (IPA), as it
combines psychological, interpretative, and idiographic elements (Gill, 2014). In the next
chapter, Chapter 4, I will present the qualitative results and evidence of trustworthiness.
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Chapter 4: Results
The aim of this qualitative phenomenological inquiry was to investigate features
that professional mindfulness-based coaching interventions exhibit and offer to manager-
leaders. I interviewed mindful leadership coaches who possessed 3 or more months of
experience incorporating mindfulness interventions in their coaching practice. Three
research questions guided this study:
RQ1: How does engaging in mindfulness-based leadership coaching contribute to
a client’s personal self-awareness of words and actions as a leader in an
organization?
RQ2: How does engaging in mindfulness-based leadership coaching contribute to
the regulation of personal emotions within leaders of an organization?
RQ3: How does engaging in mindfulness-based leadership coaching contribute to
the personal self-transcendence of leaders in an organization?
A conception of mindfulness as a framework to facilitate personal awareness, emotional
regulation, and transcendence beyond self-interests was reflected in the participants’
interview responses.
In this chapter, I present the study setting, demographics of participants, and the
procedures of the study. The processes for data collection and analysis are described
before the verification of trustworthiness is discussed and the study results are presented.
Setting
The participants had provided mindful leadership coaching, executive coaching
with mindfulness training, or mindfulness-based coaching interventions to middle and
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senior manager leaders for at least 3 months in the United States. I recruited participants
through social media and networking websites. Each participant provided me with a time
and date convenient for them to be interviewed, and all interviews were conducted in one
sitting. During the data collection period, I used Zoom to interview participants because
of the ease of use of the platform and its recording capabilities. There were no personal or
organizational conditions that influenced participants or their experience at the time of
the study that influenced the interpretation of the study results.
Demographics
Out of the nine participants, eight were men and one was a woman. All
participants were 35 years old or older: Three participants were between the ages of 30 to
39, three were between the ages of 40 to 49, one was between the ages of 50 to 59, and
two were between the ages of 60 to 69. All possessed at least 3 months experience
coaching U.S. leaders while incorporating mindfulness interventions. All participants
reported at least 3 years of experience with mindful practice, with one having between 32
and 72 months, and five participants having between 73 months and 3 years of
experience. Three participants reported greater than 10 years of experience with
mindfulness practice. See Table 1 for gender, age, and years of experience.
Data Collection
Upon gaining approval to conduct the study from the Walden University IRB, I
began recruiting participants through LinkedIn and Facebook. I created a document to
keep track of people I contacted, the manner I contacted them (e.g., instant message,
email, website contact), and when and what their response was to identify possible
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participants. I then sent out 10 initial invitations to several mindful-coaching Facebook
groups and received zero responses the first week. During the second week, I focused on
recruiting participants from LinkedIn and personally featured websites, which yielded far
better results. An initial 20 potential participants were contacted the second week, and I
repeated the process a third week with another 23 potential participants. A total of 43
invitations were sent via LinkedIn and personal messages through coaching websites over
a period of 21 days, with 10 potential participants contacting me back to participate in the
study. Participants were then emailed the study consent form, to which they emailed back
the words, “I consent,” to provide their consent to participate in the study. I collected and
filed nine consent emails, and one participant stopped responding to my communication,
so they were omitted from the study, which brought my total participants to nine, a
number I estimated would still allow me to reach data saturation. This process of
recruiting and interviewing took about 5 weeks in total, which was less time than
originally anticipated.
After the participants’ consent was received, each participant and I agreed upon a
date to conduct their interview. All participants of the study were interviewed via Zoom,
and each interview lasted approximately 30 to 60 minutes. I used Zoom to audio record
all nine interviews; however, a cassette-recording device was also present as a backup in
case any technical difficulties were encountered while using Zoom. I interviewed each
participant in a quiet room in my home so that others could not hear our conversation and
encouraged participants to do the same.
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Before the interviews, each participant spent a brief time sharing their age, length
of time providing mindful leadership services, and how long they had been familiar with
mindful practice. Next, participants answered the interview questions, including probes
following each question. I gave each participant an opportunity at the end of the
interview to add any further insights they thought would be helpful. No variations were
made to the data collection procedures outlined in Chapter 3, and no unusual
circumstances were encountered.
Data Analysis
I utilized the IPA method to move inductively from significant statements to three
main themes representing the research questions, each of which featured four subthemes
and one additional theme to identify best practices. After conducting nine interviews, I
transcribed the recordings using Microsoft Word to create an interview document on
which to note words and phrases conveyed by participants. The transcripts were read and
re-read several times to immerse myself in the data. Throughout the analysis, colors were
utilized to highlight words and phrases that occurred frequently or were of significant
value to identify codes. I wrote notes regarding pertinent content in the margin of the
transcripts to facilitate the process of identifying emerging themes. Then, the identified
codes and phrases were transferred to a Microsoft Excel spreadsheet to examine the
frequency of the phrases and experiences shared by the participants to determine
similarities and differences in the topics discussed. Table 1 displays the codes, themes,
and subthemes from data analysis.
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Table 1
Codes, Themes, and Subthemes
Codes Themes and subthemes
Research Question 1: Walking their talk,
core values, curiosity, interest,
development, alignment, discovery,
internally, meditation, awareness,
engagement, behaviors, relationship,
improvement, integrity, self-discovery,
values, mindful listening, present moment,
future self, presence, showing up, internal
roles, consciousness, presence, meaning,
body scan, journaling, empathy, non-
reactive.
Theme 1: Self-awareness
Subtheme 1a: Values identification
Subtheme 1b: Self-evaluation
Subtheme 1c: Presence
Subtheme 1d: Relationship development
Subtheme 1e: Best practices
Research Question 2: Cognitive
reinterpretation, empathetic listening,
capacity, expectation, normalize, support,
challenge, family relationship, positive
change, emotion, manage, behavior,
conscious alignment, comfort zone, stretch
zone, values, engagement, open-minded,
meditation, body awareness, somatic,
communication, active listening, mindful
listening, present in the moment, roles,
well-being, thoughts, getting in touch with
themselves, capability, label emotions,
breath work, awareness, reflection, non-
reactivity, self-control, emotions,
relationships, reframing emotions, mindful
listening, self-management, emotion
regulation, impulse control.
Research Question 3: Identity, limitations,
change, goals, contemplation, meditation,
family, cognitive empathy, something
greater, deep understanding, self,
development, relationships, volunteer,
behaviors, service, permission, growth,
empathy, role model, clarity, reflection,
non-profit, career change, introspection,
servant leadership, consciousness, team
dynamic-2, awareness, leadership, empathy,
compassion.
Theme 2: Self-regulation
Subtheme 2a: Emotion management
Subtheme 2b: Nonreactivity
Subtheme 2c: Meditative practices
Subtheme 2d: Conscious alignment
Subtheme 2e: Best practices
Theme 3: Self-transcendence
Subtheme 3a: Servant leadership
Subtheme 3b: Reflection
Subtheme 3c: Team dynamic
Subtheme 3d: Cognitive empathy
Subtheme 3e: Best practices
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Once the Excel spreadsheet was populated, I assessed my codes and emerging
themes to determine if I had reached data saturation. According to Hennik and Kaiser
(2022), saturation occurs at a point in data collection that no additional issues or insights
are identified and data become repetitious and redundant, and an adequate sample size
has been reached. To assess saturation, I utilized code frequency counts, which involved
counting codes in successive transcripts until the frequency of new codes diminished,
signaling data saturation was reached (see Coenen et al., 2012; Francis et al., 2010;
Morse et al., 2014). This study consisted of a relatively homogenous population;
therefore, many of the codes focused on similar approaches to and observations of
mindfulness in the context of leadership coaching, and I determined I reached data
saturation at nine participants.
Metaphors and temporal referents were reviewed to deepen the analysis, and
patterns of shared higher order qualities across cases were noted. After further analyzing
the data analysis matrix within Microsoft Excel, I mapped out four subthemes related to
the central theme and one subtheme identifying best practices coaches commonly use. No
discrepant cases were identified; therefore, none were included in the demographic
summary or data analysis. Finally, I generated textural and structural descriptions were
generated for each of the 12 subthemes (see Table 2).
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Table 2
Final Themes/Subthemes With Structural Elements
Themes/subthemes Structural elements
Self-awareness
Values identification Cost benefit analysis of making a change. Identifying who they want to
be. Reflecting on internal standards. Identifying leadership strategy and
leadership ability.
Self-evaluation Walking their talk. Assessing desired leadership engagement vs.
feedback. Identify gaps between what they say their values are and
what they're doing. Observe the impact of emotions and thoughts on
behavior.
Presence Capacity to simultaneously hold multiple perspectives. Awareness of
environment, stimuli, and response.
Relationship development Integrating empathetic listening processes. Exploring and
understanding the impacts of leader behaviors. Impacts on interpersonal
relationships. How we show up in the world to others. Empathetic
communication.
Self-regulation
Emotion management Emotional responses leading to intersubjectivity. Open-mindedness to
incremental stress. Getting in touch with your inner self. Pause to
examine emotions.
Nonreactivity Mental and emotional state modulates behavior. Communicating
objectively and without judgement. Regulated emotions. Independence
from outcomes and impacts. Shifting from reaction to response.
Meditative practices Contemplation as an object of awareness. Observing mental, emotional,
and physical processes. Engaging in deliberate and consistent practice.
Formal meditation to informal practices. Breath control. Reframing
existential point of view to a physiological one.
Conscious alignment Differentiating expectations from capacities. Alignment among
movement, decisions, and intentions. Personal accountability aligns
actions with values. Awareness of impacts aligned to goal. Personal
reflection. Harmonizing personal relationships.
Self-transcendence
Servant leadership Desire to provide service to others. Passion for volunteer opportunities.
Deeper exploration of purpose and values. Present moment
observation. Identifying motivators.
Reflection Developing higher level of consciousness. Effective relationship
development. Empathetic communication and leadership. Be the leader
you wish you had. Awareness of desire to serve.
Team dynamic Development of empathy and compassion in the workplace. Assuming
a role of service. Trust and psychological safety.
Cognitive empathy Empathetic listening process. Leading by example. Compassionate
listening and communication. Understanding alternate perspectives.
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Evidence of Trustworthiness
To increase the study’s trustworthiness, I forwarded each participant their
interview transcript and requested that they review their transcript for accuracy. In
addition, when probing participants, I considered other views, perspectives, and potential
themes to avoid assumptions about a participant’s spoken words (see Merriam & Tisdell,
2016). To increase the trustworthiness of the study, I also addressed credibility,
transferability, dependability, and confirmability.
Credibility
Credibility was reinforced by making sure each participant understood the consent
form and inclusion criteria. After the interviews were conducted, I sent each participant
their interview transcript and asked if there was anything that they would like to change
or add. The participants were asked to request any changes to their transcript within 7
days, but all nine participants agreed their transcripts were accurate. An iterative review
of the transcripts and my review of notes and several listening sessions of the interview
recordings provided triangulation of the data, which also helped me to avoid bias.
According to Patton (2015), researchers have the responsibility to minimize bias and
cross-check and authenticate all data collected.
Transferability
I reinforced transferability by preparing a detailed description of the data analysis
process to provide the reader with a step-by-step approach, applicable in a wider context
(see Lincoln & Guba, 1985). Furthermore, I provided a clear description of the study’s
setting to illuminate how the study proceeded and described how the recorded Zoom
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interviews were conducted. To explain the significance of the investigation, I described
how emerging themes were determined (see Saldaña, 2016).
Dependability
In an effort to increase dependability, I confirmed all data with participants by
providing them with a copy of the interview transcripts so they could verify the
transcripts’ accuracy. Additionally, I incorporated reflexivity to make certain that the
collected data and research questions aligned with the purpose of the study and the
procedures detailed in Chapter 3. This process assisted with triangulation of the data and
ensured the accuracy of the data collected. All data were examined, the study
instrumentation was outlined, and the research questions were answered to ensure the
study could be replicated.
Confirmability
I ensured confirmability by keeping a record of the interview and data analysis
processes while acknowledging my own internal biases. One bias I self-identified was
having knowledge of mindfulness practices in a therapeutic setting, and to reduce this
bias, I constructed the interview questions in a manner designed to seek participants’
observations so that the information would represent their own perspective apart from
mine. I also requested that participants check their interview responses to confirm the
accuracy of their transcripts. Emergent themes were cross-checked by constructing a
matrix of participants’ spoken words.
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Results
In this section, I present the results of the study as themes and subthemes that
emerged from the data analysis. Themes were constructed using the central focus of each
of the following research questions, and subthemes were depicted using excerpts from
interview responses. To maintain the confidentiality of the mindful leadership coaches, I
referred to participants by number (i.e., P1–P9).
Theme 1: Self-Awareness
I developed the first research question to focus on self-awareness, the first
concept of the S-ART framework, which is comprised of a series of components that can
be cultivated through focus, evaluation, and feedback. Participants shared that self-
awareness was paramount to their clients’ mindfulness state through a variety of
statements and anecdotes. The five subthemes that emerged related to Theme 1 are:
• Subtheme 1a: Values identification.
• Subtheme 1b: Self-evaluation.
• Subtheme 1c: Presence.
• Subtheme 1d: Relationship development.
• Subtheme 1e: Best practices
Subtheme 1a: Values Identification
During interviews, mindful leadership coaches frequently mentioned clients
identifying their internal values such as core values as well as desired leadership traits.
These ranged from interventions developed to highlight how their current values do not
align to those they desire, as well as developing an appreciation for the values they do
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align with. Four of the nine leadership coaches interviewed made specific references to
the importance of a client identifying their core values and an awareness of the alignment
between those values and their current actions. What follows are some specific examples
quoted from interviews.
P1: The first, uh engagement is simple awareness. As you put it, you know, as
you were saying, awareness. So just taking that as an object of their awareness is
the first step. And then comes the more difficult part, which is engaging in the
cost benefit analysis of making a change, a behavioral change, a leadership
change. And that's often the confounding element. So, when someone says that
simple awareness is itself curative, I don't believe that. I think that's totally false.
You know, mindfulness is not a panacea. Uh, it's really the beginning of
something, not the end. So, the first step really is mindful awareness of what's
happening and then you face the choice of the dilemma because you have to
understand both sides. You know, why am I not walking my talk? Well, there's a
cost.
P2: The first phase is when they look inward, and they start realizing more and
more who they are. What serves them well? What doesn't serve them well then
there is, like, a phase of, like questioning like. Who am I? What parts of myself do
I need to improve or do I want to keep or do I want to change? And then
naturally, I think it's an organic process that with the evolution of the personal
development aspect of the practice of mindful leadership. There is an organic
process in which all of that starts showing in the way they make decisions in the
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way they create culture in the way they do business. Like, what their priorities are
in terms of business and the way they develop professional relationships. The
things that matter to them internally start to show in the way they run their
companies.
P6: One of the things that I try to do as a first step is get clients to reflect on their
internal standards and we’ll, you know, translate that as values, but to be clear
about them and what I call you know, align with them. To know whether there's a
gap between what they say their values are and what they're actually doing. Yeah,
I think there is absolutely that effect. And I see clients working on that a lot. And
sometimes that means clients will leave their current employer because they
realize there's too much of a gap between what they value and what the current
employer is doing. So, it's one way to show up, but it also just shows up in how
people are more intentional in their work.
P9: You know, it really depends on how much the client takes on. How much
mindfulness practice do they actually do? Because the more you do it, the subtler
it gets, and the more you can actually relate what you're experiencing to your life,
including your strategy, strategies, and leadership ability. So, it’s a client choice
to engage in it and then the client choice as to how much, how long they want to
engage in it in terms of their actual practice. You know, their values might change
over time. The more practice they do. When I say practice, I mean. Sitting
meditation practice. So that might change because they might start to see things a
little differently. I mean for example, I was coaching somebody right before we
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had this conversation. We're in the process of changing their standards. Because
her assumption is well, I need to work harder than my team. So, her standards
were “I have to work really hard,” and now we're in the process of undercutting
her standards or changing her standards.
Subtheme 1b: Self-Evaluation
Another topic frequently mentioned during the interviews of mindful leadership
coaches involved a coachee’s evaluation of themselves. These evaluations might range
from their perceived effectiveness in leadership activities to topics they may have not
considered prior to engaging in mindfulness interventions, such as an applied
management of their emotions. Coaches frequently discussed concepts such as “checking
in” with themselves through interventions such as the body-scan and other meditative
practices. Five of the nine leadership coaches that were interviewed specifically referred
to coaching clients engaging in self-evaluation. What follows are some examples quoted
from interviews.
P1: “So, something has to bother them and they have to be curious about it. Then
during the sessions, that curiosity translates into inter-subjectivity.”
P3: Assessments that I use provide both quantitative and qualitative data. To
literally measure the frequency of a leader’s engagement in about 30 different
leadership behaviors. That assessment is produced by the leadership challenge,
which is one of the curricula that I am a certified master. To be able to facilitate
and deliver. It's called the LPI or leadership Practices, Inventory 360.
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P5: Well, first and foremost, you mentioned it's not necessarily who they are, but
who they want to be, but to me it really starts with figuring out who you are first.
So to me, the most basic effect that mindfulness has is to. Sort of getting in touch
with yourselves on a deeper level to be more aware of your own emotions, of your
own feelings. I mean, we have lots of blind spots. We don't know stuff or we don't
see stuff about ourselves. That's also one of the, I think, powers of coaching.
Having that outside perspective, someone who's holding up the mirror. They
realize it has an impact or positive impact on their overall well-being. I mean,
they were not coming to me because they wanted to increase their well-being or
because they wanted to feel better. But it's a side effect that has definitely
happened many times. People tell me I'm a bit more relaxed. I can take it, not just
reacting blindly to emotions. Being able to control your or to observe your
emotions and your thoughts, and having that small pause, that mindful pause. To
decide, OK, how do I react to this? Or to decide OK, I'm not reacting to this,
maybe I'll just keep listening. I think that's something that has I've heard several
times.
P7: Yeah. So, one of the things that I do in my executive coaching sessions is I
actually bring the coach team or my partner in coaching into the present moment
with themself. And bring them into the present moment with a future self.
P8: Figuring out what somebody's values are because most people don't know
how to bring meaning in their life, they don't know what's important for them.
They don't know what their values are, and I use techniques to help people
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actually bring clarity to what's important. To use their self-awareness to really
come to a point where they understand. But these are the things that are important
in my life and then from there help them to make their life more meaningful.
Create strategies, whether that's at work or at home to make the life more
meaningful, because that's what the research really says right, you can. You can
definitely increase your well-being if you can bring meaning in your life, but you
have to know what's important for you.
Subtheme 1c: Presence
Although less frequently mentioned during interviews conducted for this study,
mindful leadership coaches indicated a coachee’s “presence” influencing their self-
awareness. According to the leadership coaches, concepts such as increasing personal
capacity to understand multiple perspectives as well as deepening internal awareness
provide clients with improvements to personal and leadership presence. Two of the nine
leadership coaches that were interviewed mentioned client presence having an impact on
their self-awareness. What follows are some examples quoted from interviews.
P1: So, there are some aspects of coaching when you know, cuz we're talking
about personal awareness here as opposed to, you know, any kind of professional
strategy or tactics, so in terms of their personal awareness and how it affects their
professional strategy and tactics, I would say there are those lessons from you
know, the concrete operational stage of 7 and up. Until you know, they meet with
a coach. So those lessons are often brought into the coaching engagement and
kind of recalibrated. But then there is another entire range of personal awareness
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which is not about things that have happened before, but about capacities that
have yet to be developed. So, there's a big difference between recalibrating that
which one has learned. Since the age of seven and that which could be possible if
one were to continue. To grow and develop and by develop, I specifically mean to
grow into their own next stage of development, which I mean for purposes of our
interview, we can define, as you know, an increasing capacity to simultaneously
hold more and more perspectives.
P2: There are different levels in which this awareness happens, like the most
superficial one would be awareness of my environment, awareness of where I am
here now. Another like the internal level would be awareness. My personal
experience as I am navigating this moment and we've talked about this too
already, like aware awareness on my mind and my mental processes, my
emotional responses, my, my physical experience. There is a third level of
awareness that can be developed and worked which is like. We call it deep
awareness.
Subtheme 1d: Relationship Development
Another subtheme frequently mentioned during interview questions focusing on
self-awareness was relationship development. This included not only the interpersonal
relationships encountered at the workplace but even relationships with friends and family.
Further, leadership coaches discussed the impacts of incorporating empathetic behaviors
such active listening and non-judgmental engagement. Seven of the nine leadership
coaches that were interviewed mentioned their clients’ engagement with mindful
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leadership coaching involved developments in their self-awareness, which in turn
impacted their professional and personal relationships. What follows are some examples
quoted from interviews.
P1: So, I have seen an impact to the scope of their identity, increasing first to, you
know, not only being identified. Their codes of conduct or their, you know, their
institution, but also with the people in the institution. So that's one of the first
things that happens because leaders are often, you know, pretty consistently they
kind of are the culture of an institution and so. By using the empathic listening
process, that very naturally gets them to grow in their identity in the sense of like,
you know, becoming identified with ever wider groups of humans.
P3: What I’ve heard in the client's own words anecdotally, would be the impact of
their relationships beyond the workplace and with their relationships, whether
that's at home with their spouse or partner or with their children or within their
community. Because leadership is a relationship. And that relationship begins
with one with that leader’s self. When you start exploring and understanding your
leader-self better than that strengthens your relationship with yourself, and then
the positive effects of that relationship extend beyond and so it really becomes
ripples of change and positive impact beyond the workplace. You know that we
call it personal awareness or personal exploration. But as we know the lines are
becoming much more blurred. Between work and life or workplace and home,
and what affects one domain affects another domain, and that can be positively or
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negatively. So, when someone is doing development on themselves at home, it's
likely that that will have an impact on work and vice versa.
P4: “I mean it's increases in you know, improvements in the happiness, peace,
love, joy, meaning fulfillment. And family relationships. Feeling awareness of
their body.”
P6: “Our official goal in leadership coaching is to help the person at work. People
realize it helps them at home and their relationships with their spouses and kids.”
P7: Yeah, this happens all the time and it's really refreshing and energizing for me
to hear. So, I have clients that say I hired you because I know you built and sold a
company and you're great at sales and marketing and we need to get better at that.
I didn't realize that as we worked together that my friends and family and
employees would start saying things like, wow, you seem so present and centered
and calm. And so, they'll say I didn't expect that my way of showing up in the
world would change enough that people would comment. I would also say while
we don't do marriage counseling in our sessions that my primary relationship is
improving dramatically, and my spouse is saying that I'm being more loving. So
those are common things that happen, I think almost with every coaching client.
Invariably, they report that the amount of self-limiting thoughts that typically
come up are dramatically reduced. They report that the amount of time spent in
thinking that generates stress and anxiety and worry that those are that's all
reduced.
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P8: I think mostly. It's the impact of empathy. I think a lot of leaders are still
walking the hard leadership skill path. Where they preach that emotion should
stay at home. And I think the day they realized that bringing empathy into
leadership can make a tremendous difference in creating a very different
workplace, creating a more humanized workplace. That allows for psychological
safety and trust and all that good stuff. I think I've seen. I've seen a lot of leaders
where that that was a big eye opener for them.
P9: One situation where a guy came back and said, you know, my relationship
with my wife has gotten a lot better. So sure, I mean. This isn't about. Mindful
leadership coaching isn't just about the work, it's about your life. That's when you
lead yourself.
Subtheme 1e: Best Practices
An additional goal of this study was to identify mindful interventions that mindful
leadership coaches consider “best practices.” During interview questions that focused on
self-awareness, a variety of techniques were discussed, with the most common being
mediation-based practices, but also a variety of active-participant interventions were
mentioned as well. Seven of the nine leadership coaches that were interviewed discussed
techniques they commonly refer to in their practice. Most of the practices mentioned are
common to a variety of mindful-based frameworks and programs such as guided
meditation, active (mindful) listening, and body awareness exercises. Several unique
interventions were mentioned, such as values sharing exercises, reverse roleplay, and
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presence exercises were specifically designed or adapted by the coach through education
and practice. What follows are some examples quoted from interviews.
P2: We use fundamental meditation techniques to help them develop the
mindfulness skills that then help them become more present in their activities, in
the experience. That they are going through, but also more present in how they are
experiencing internally. All of those activities which activate their inner
leadership or their ability to respond consciously to whatever is happening in the
moment.
P3: Yes, the first being the engagement of a values identification and alignment
exercise. It is a hands-on activity that is facilitated, but it is very much through
the exploration of that individual's values and then the discussion. Of to what
degree their activities, their actions, their appointments, their priorities are
incongruence with their profiles, their professed values.
P4: “Formal meditation practice to informal practice. You know, during sessions
you know I open each, inviting clients to notice you know their body throughout
the meeting time and beyond exercise. Personal awareness of the workplace and
different breath work exercises.”
P5: And so, mindfulness, I think mindfulness practice, which can be meditative
practices. They can help, I found to really listen, to actively listen in a sense that
taking yourself out of the equation and just listening to what's coming in. Don't
judge, don't categorize, or put labels on it. Just what is coming in and I think
that's. So, are there activities? Yes, practicing mindful or active listening is one.
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P6: Mindful listening would be one. Instead of thinking of the next thing you
want to say, you can let your mind settle and go deeper into the person. Values
should be another. You know what? During that reflective exercise and values
and then sharing your values with a team member.
P8: “I do journaling. I do body awareness. I do focus attention practices. I do open
awareness practices. Anything that allows them to bring awareness to their
thoughts, to their feelings, to their body, to their environment.”
P9: Well, I mean, there's two best practices in my view. One is they have to have
a regular meditation practice. So I mean, I like to say 5 days out of 7, but seven
days out of. Even better, and it it has to be, it has to be, you know, at least 15
minutes and preferably more. Because otherwise we're not going to get anywhere.
Theme 2: Self-Regulation
The second research question features a focus on self-regulation, the second
concept of the S-ART framework, and is referred to as creating cognizance and deeper
understanding of one’s own condition, limitations, and possibilities, and to contribute
oversight of one’s own life at all levels. Participants related that self-regulation is
essential to a mindfulness state in a variety of statements and anecdotes discussed. The
five subthemes that emerged related to Theme 2 are:
• Subtheme 2a: Emotion management
• Subtheme 2b: Nonreactivity
• Subtheme 2c: Meditative practices
• Subtheme 2d: Conscious alignment
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• Subtheme 2e: Best practice
Subtheme 2a: Emotion Management
In discussions during interviews, coaches frequently mentioned a coachees’
ability to manage their emotions. Five of the nine leadership coaches interviewed made
specific references to the development of emotion management through mindful
practices. Examples include labeling emotions, breath work, and meditative
interventions. Further, several coaches indicated during their interviews that the level of
dedication and perseverance to the mindful leadership coaching program is highly
indicative of the potential outcomes that clients can expect. What follows are some
specific examples quoted from interviews.
P2: “In your emotional responses to become acquainted with the way sometimes
you know we process something intellectually and how that mental state has an
emotional reflection on your body. And through those techniques, we become
more emotionally intelligent.”
P3: So, it really depends on that client having an open mind about things they
perhaps haven't considered. Maybe meditation is one of them. Maybe. Movement
or exercise or some type of physical activity is another one. So I think their
ability to regulate themselves personally is highly dependent upon to the degree to
which they're willing to engage in deliberate practice, whether that's in one area or
that's multiple areas that they're choosing to develop and utilize for their
regulation.
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P5: There, this alignment happens, but how does it happen? Yeah, but it would
come back to probably what I said before in that it has this effect of they're
getting more in touch with themselves, you know, and out of that. That that.
That's what. Eventually allows them to be or to align their or to align with their.
Desired leadership behavior. If someone is really uncomfortable speaking in front
of people, maybe there's also another way to, well, you could do one on ones you
don't need to be the type of boss that just stands in front of the whole office and
announces something. If you feel really uncomfortable, you still need to get this
out and announced. Why don't you just get a small group together if you feel
more comfortable? Talking to three or four people at the same time. So, you know
this way it sounds like we're always trying to avoid the issue they have, but it was
in fact finding some practical short term solution while the client was working on,
you know, the ability to eventually be able to stand in front of everyone or to
deliver bad news more comfortably.
P8: They should, if they feel an emotion coming up, the first thing they should do
is stop and take a breath. Because they need that space between stimulus and
response. If they want to start navigating an emotion. So, I teach them, for
example, STUMP, which is a very easy framework. There's a couple of others as
well. Where you say if an emotion comes up, you're in an argument and you can
feel. Now my chest is getting hot, then my hands are tingling. You just stop. You
stop and you take a nice deep breath, which will give you enough time to notice
what's actually going on. And then you can choose a response.
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P9: So, in English, the assumption is I am my emotion. And that, you know, and
so my emotion is actually in control rather than I'm in control. The emotions in
charge of me and then, however, I, you know, relate to anger. For example, do I
repress it? Do I? Act out. Do I reach for a cigarette? You know what? What is?
What is it that I do?
Subtheme 2b: Nonreactivity
During interview questions examining client self-regulation through mindfulness
interventions, mindful leadership coaches frequently mentioned the power of developing
non-reactivity. Five of the nine leadership coaches interviewed referenced non-reactivity
incorporated into self-regulation through mindful practices. Commonly discussed topics
included the importance of incorporating emotion management as well as impulse
control. What follows are some specific examples quoted from interviews.
P2: Intellectually, my clients are nice people, and they want the best for
everything, you know, and they have very good intentions. But then in practice,
you know, sometimes we get, so to speak, kidnapped by our emotions and our
mental patterns, emotional patterns that bring our experience to places of
difficulty, sometimes even toxicity. We want to be kind and we want to be
compassionate. And we want to treat people kindly. I think that almost inherently,
like humans, we tend to want the best for everybody. But then sometimes you
know when we are unable to be aware of our mental state and our emotional state,
those two modulate our behavior in ways that we don't agree. When clients
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engage in mindful leadership coaching, they are more able to align their behavior
with their true self.
P4: Communication is the biggest one. Just learning how to communicate their
truths in an objective, not judgmental way, which is really effective. You know,
most people run around with this anxiety that I was talking about. When really,
what they mean is I'm feeling. I'm feeling, I'm feeling, you know. Yeah. And so
that learning that you know, they come into more integrity with themselves and
then you know, often times those things that they're seeking from before, start to
happen. Flow, and all that kind of fun stuff.
P7: Right in every way they align. So emotional regulation. If I'm fully well-
regulated and I'm not triggered, I'm not reactive. I am unable to have a small gap
between stimulus and response. I am able to interface with the other humans in
my life, in the business context. A business to be healthy and growing and
employees that enjoy working in that company and with me and that they deliver
the results to enable all of this to work. If I'm unregulated, I'm producing negative
externalities that I have to then correct later. A negative externality here simply is
that they quit because I was an *******. Pardon my French. Therefore, I've got to
hire their replacement, which on average costs about $15,000. So now my profits
are down. So, if I'm emotionally regulated, the turmoil that I produce in the
company is dramatically reduced.
P8: I think quite often emotion regulation, you know, if an emotion comes up, it
could be a perceived threat. For example, our limbic system of the brain will send
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a signal to our prefrontal cortex. It helps us in interpreting that danger, whatever it
is, and then sends the signal back down, and if that connection works well, then
that's great. The connection between our limbic system up to the prefrontal cortex
is much stronger than the other way round. That's why we have amygdala hijacks
and all kinds of good stuff. But I sort of tried to explain them in very easy words
that you know, you're not the only one in the world who has an amygdala hijack.
You're not the only one in the world. That has difficulties in regulating their
emotions. And its mindfulness that helps you to increase the bandwidth. The
communication becomes 2 main parts of the brain and gives you the ability to
pause before you respond. And it's understanding that is what you want to learn
here. What you want to learn here is to shift from reacting to a situation to
responding in a situation. Not being driven by compulsion, but by choice.
P9: Regulation is the key. So, you start with. You have to become self-aware and
mindfulness in a sense is all about self-awareness. You start to become aware of
when you're feeling an emotion, what the emotion is, when you're when you're
feeling an impulse. Not giving in to the impulse and all of that takes place on the
cushion. You know then. You go from self-awareness to self regulation or self
management. Your traditional emotional intelligence categories. And self
management is the is the jackpot, right? Because you actually know how you feel,
and then you can not allow the emotion to be in charge. You make a decision as
how you want to react in any given situation. For example, one little saying is
don't get angry. Get curious. So, when you notice when anger arises, you could
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think of that and rather then do what you habitually do with anger, you can say,
OK, well, tell me a little bit more about the mistake you just made. What
happened? And then you can you know, process that. So self-regulation is
mindful leadership in my view.
Subtheme 2c: Meditative Practices
During interview questions examining mindfulness interventions and client self-
regulation, meditative practices were frequently discussed by mindful leadership coaches.
Seven of the nine leadership coaches interviewed mentioned the value of meditative
practices when discussing self-regulation through mindful coaching interventions. Topics
discussed included guided meditation as well as meditative practices which include
breath work, body scans, and situational reframing. What follows are some specific
examples quoted from interviews.
P1: Contemplation and meditation help you take as an object of your awareness.
Almost everything in your existence. But getting to this, you know what in
computers you might call the firmware, so I think meditation and contemplation
are outstanding at helping you take all of your software as an object of your
awareness. But I'm not sure if it takes your firmware as an object of your
awareness, and that's the distinction I make with my clients. Because, you know,
mindfulness is literally in the name of my business and. So sometimes they will
ask me about this distinction.
P2: Activities that clients engage in are mindfulness meditation techniques that
help them increase their ability to be present, both externally with their
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environment or what's happening around them and also internally. With their
mental processes, emotional processes, physical processes as they are navigating
any particular moment, and gaining that awareness helps them. Influence their
experience, optimize their experience and then consciously choose how to
respond. And before any given situation.
P3: So, it really depends on that client having an open mind about things they
perhaps haven't considered. Maybe meditation is one of them. Maybe mindful
movement or exercises or some type of physical activity is another one. So, I
think their ability to regulate themselves personally is highly dependent upon to
the degree to which they're willing to engage in deliberate practice, whether that's
in one area or that's multiple areas that they're choosing to develop and utilize for
their regulation.
P4: “Formal meditation practice to informal practice. You know, during sessions
you know, I open each, by inviting clients to notice you know, their body
throughout the meeting time and beyond exercise.”
P5: It’s so hard because when we listen, what automatically happens is we start
formulating questions. I mean sort of replies in our heads. So, we're not, we're not
listening 100 percent, 50% of our energy is used to process the information to
think about how does this relate to us, we form opinions. And so, mindfulness, I
think mindfulness practice, which can be meditative practices, they help (self
regulation).
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P7: A form of meditation that you basically just follow your breath. There's no
mantra, there's no, there's nothing else besides sitting and following your breath
and what it results in is creating a small gap between stimulus and internal
response to stimulus. So essentially, we're removing triggers. A trigger is
essentially stimulus and automatic response, and so with that practice someone
can come into a meeting and say look revenue looks like it's down 20% next
quarter instead of immediately. What the **** is going on? I can't believe you.
There's a, just a even if it's a split second, a pause. Emotion doesn't necessarily
arise right away, especially trigger-related emotion, and they can have a more
thoughtful and kind and considerate response.
P9: So, with meditation practice, the mechanics are that something might come up
where I'm get, I get angry. There's nothing I can do about it. Right? I'm just sitting
here. So, the more I do this, the more I start to recognize I'm not the emotion. And
then because I'm not the emotion, then I can say well, actually I'm feeling this
emotion. In my body. So, reframing. An existential point of view to sort of more
of a physiological point of view. I've got this emotion, emotions, or body
sensations, plus a story. So, I can actually not be attached to the story, I can just
feel how I feel and then I can decide what to do.
Subtheme 2d: Conscious Alignment
During interview questions examining mindful leadership coaching and client
self-regulation, conscious alignment was frequently discussed by mindful leadership
coaches. Seven of the nine leadership coaches interviewed mentioned conscious
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alignment in their clients’ self-regulation through mindful coaching interventions. Some
of the topics discussed by coaches included a focus on the difference between their
desired outcomes and the outcomes they are currently experiencing, as well as what is
required to bring the two closer to synchronicity. Other topics mentioned interventions to
increase capacity for emotional regulation. What follows are some specific examples
quoted from interviews.
P1: The alignment depends on improving their capacity for emotional regulation.
And this is most often seen. The leaders’ expectations of performance from their
teams. So, a lot of leaders have to go through a process where they recognize that
their ideas about what an individual or a team is capable of are falling far short of
what those actual capacities are. And so, they have to both alter their expectations,
but also figure out a way to help that person or that team.
P2: Keeping an eye on how my movement, how my decisions, how my intentions
every day are aligned for a higher good like kind of like an altruistic intention like
this is not just about survival. This is not just about myself. This is not just about
making money, but how is this business a vehicle for the greater good?
P3: Back to our values, that is an area where it can be incredibly useful in
emotional regulation. One of my values, for example, is well-being. And so, if I
use well-being as a constant reminder to regulate my emotions, then it becomes
I'm holding myself more accountable, because I am believing that it's important to
align my actions with my values. Then, I need to support through my actions the
values that I profess.
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P6: And we do this in the 360, right, get feedback so people can be aware of how
their impact is not what they wanted. So being more mindful allows us to be more
aware of our goals, and what we want and through coaching, we can become
more aware of our actual impact and then we can try to align those better.
Well, there's certainly more reflection. Which is good, I'll encourage that. So, the
other behavior here is just to stop the action, not just in the moment. As you
mentioned, you take that breath, but also to make time could be taking a walk,
could be sitting at the desk to reflect on how things are going during the week,
and essentially that's what coaching is. Often is this process of public reflection.
We sit with another person, reflect on what we've done this past week or two, and
so people I find through coaching start doing that more themselves.
P7: I have one client that stopped drinking alcohol entirely after many years of
daily alcohol consumption. I won't, yeah, I won't say they were alcoholic because
I don't know, and that's not my role to. To pathologize them or to make that
designation the way it came about was after eight months of every call that we
did, they ultimately were referenced in some way, and we had a lot of wine or,
you know, you know, my husband loves margaritas, and I don't like margaritas. I
just reflect that I said, you know, I've heard alcohol mentioned in every
conversation we've ever had, and that's not typical. What's going on with that?
P8: Yeah, because you have people, you know, once they start putting all of this
together, you know increased self-awareness, the ability to navigate emotions, and
the use of empathy. Some of them come back to you and say, you know I became
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a better person at home. Because some people have never used those skills before.
They often become a better leader. They have employees who are more trusting.
They create better relationships and yeah, it's. It goes outside of the workplace it
becomes a human skill that they learn. I had several times people telling me that it
helped them a lot. It helped them in dealing with emotions in their private life as
well. It helped them in their relationships. It helped them in dealing with crisis,
especially during the (Coronavirus) pandemic.]
P9: A lot of economics is based on, you know, the person. My clients may not
know where they want to go. They just know that they've been asked to get a
coach, so then we have to start from scratch.
Subtheme 2e: Best Practices
An additional goal of this study was to identify interventions that mindful
leadership coaches consider “best practices.” During interview questions that focused on
self-regulation, a variety of techniques were discussed, with the most common being
meditation-based practices, but several other interventions were mentioned as well. Six of
the leadership coaches that were interviewed discussed techniques they utilize regularly
in their practice. Commonly discussed interventions included techniques such as guided
meditation, body reflection and Somatic awareness. Further, several unique interventions
were mentioned, such as leaves on a stream, labeling emotions, emotion reframing, and
the STUMP framework were specifically designed or adapted by the coach through
education and practice. What follows are some examples quoted from interviews.
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P2: There are different types of exercises or tools, techniques that we use, we go
back again to meditation. There are certain meditation techniques that are
specifically designed to become present in your emotional responses to become
acquainted with the way sometimes you know, we process something
intellectually, and how that mental state has an emotional reflection on your body.
And through those techniques, we become more emotionally intelligent. There are
other techniques that are designed to help you manage the experience that I'm
going through. Say I'm frustrated or I'm angry or I'm scared. And feel guilty. And
I ask is this the experience that I'm having at this moment? Then what do I do
with that? There are certain other techniques, especially one that I call emotional
processing tool, which helps me navigate that experience and process the
emotions so that it doesn't take over my behavior and then I can choose. How do I
want to respond? After I have processed and I have come back to a place of, like,
more centered balanced experience, I can then respond.
P3: Mindful Meditation is an example of an activity depending on again it's very
much, it depends because it depends on the preferences of the individual client.
You know, if they are comfortable with reflective journaling, that might be an
activity that I introduce them to or encourage their continued practice in. It might
be mindful movement. If they are a yoga practitioner or are curious about putting
some type of meditative movement into their practice, it might be encouraging
that. So definitely, all of those options are available.
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P4: You know, they've got all this anxiety that they're feeling in their body that
they're trying to unskillfully relieve by saying all the things on their list. And I
just interrupt them and ask them to tell me what they're feeling in their body.
There's a lot of somatic exercise and it's, you know, it's, they'll name that just like
them bringing awareness to that, like, letting go and just shifting. Yeah. Like,
bringing awareness to their suffering.
P5: There is, for example, there is one exercise that's called “leaves on a stream”
that's out of acts, which you may be familiar with. It's for acceptance and
commitment therapy. So it’s about observing your thoughts, and you imagine it's
how guided meditation, and how mindfulness practice. You imagine you're
standing on the side of a river, and you observe your thoughts and any thought
that comes up you are asked to put it on a leaf and let it float down the river and
every thought that comes up, you just take that thought. You put it on a leaf, you
let it float down the river and watch it as it goes. And that's just one, you know,
method obviously to create some distance between yourself and your thoughts,
and I find it very. I find this helpful because there is this mistaken belief, or most
people, including myself, often we often mistake our thoughts for the truth.
Whatever we think we think. Oh, this is true, and we don't realize it's just a
thought. whether it's true or not, or if it's something else.
P6: So, one of the top 100 for me is labeling emotions, meaning just naming them.
So, an exercise would be throughout the week to notice what you're feeling and
give it a name. When we label our emotions, we get power over them. We get
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more awareness of them. We turn our attention to what we're feeling and then
give it a name. The other one would be just to take a breath. You mentioned
before dominating, you know, taking a breath. Get out of our heads, into our
bodies and to notice what our bodies are experiencing, what we may be feeling
emotionally, so we get more awareness when we take that moment to stop and
breathe.
P9: Reframing an existential point of view to sort of more of a physiological point
of view. I've got this emotion, emotions or body sensations plus a story. So I can
actually just feel how I feel and then I can decide what to do so the first activity is
reframing.
Theme 3: Self-Transcendence
The third research question was developed to focus on self-transcendence, the
third concept of the S-ART framework. Self-transcendence is the transpiration of
experiencing oneself connecting on a deeper level to all of humanity, the earth, and the
cosmos; as well as a turn toward existential concerns such as personal purpose and the
meaning of life. This hints at the possibility that integrating values focused on collective
well-being may be an effective means to improve an individual’s own well-being.
Participants shared that self-transcendence was paramount to a mindfulness state in a
variety of statements and anecdotes. The five subthemes that emerged related to Theme 3
are:
• Subtheme 3a: Servant leadership
• Subtheme 3b: Reflection
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• Subtheme 3c: Team dynamic
• Subtheme 3d: Cognitive 3mpathy
• Subtheme 3e: Best practices
Subtheme 3a: Servant Leadership
In discussions during interviews, mindful leadership coaches frequently
mentioned servant leadership when discussing observations they made of their clients,
after engaging in mindful leadership coaching. Six of the nine leadership coaches
interviewed made specific references to servant leadership emerging from the behavior of
their mindful leadership coaching clients. Topics referencing servant leadership in the
interviews largely discussed the development of awareness of the psychological self
within clients. Other topics included exploration into personal leadership values and
purpose, as well as opportunities for selfless service such as volunteerism. What follows
are some specific examples quoted from interviews.
P2: An impact that mindful leadership coaching has had on my clients is the
desire to provide service to others. Like I think this is all part of that ability to
connect internally as an intimate personal experience with something greater than
themselves, overcoming what is being psychologically called the ego or the
psychological self, which is just a part of our experience like the person being
able to connect with something a little bit greater. Like the part of myself that
connects me with everything else with everything that exists. From that
perspective of totality. When they have a glimpse of that experience of totality,
that something changes even when you are back in your egoic self or personal
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psychological self. But you have a deeper understanding of our shared humanity
or our shared, like kind of like. It makes it more obvious you know that whatever
you're doing to yourself, you're doing to others, and whatever you're doing to
others, you're doing to yourself.
P3: This is definitely an area where you know if a client has realized certain gifts
and talents that they might feel are being under-utilized in the workplace. Or that
they do have a passion or calling for something different from what they're doing
in their day-to-day to be able to play to those strengths and better utilize those
talents might be in a volunteer capacity. Certainly, if they're not in a position to
you know, just quit their job and start looking for a different job, they might still
be able to leverage some of their time and talents in an area through volunteerism.
Which would definitely be in the service to others.
P4: No, it's been massive. I hosted an event a couple weeks ago with my teacher
and we had over 80 CEO's, VC's, all kinds of different leaders from around the
world and she, you know, she was a Buddhist nun for over a decade and worked a
long time as a psychotherapist and the whole you know, focus of the event was
exactly this, you know service. And there was a lot around climate change and so
on. We had someone real time in the middle of the event. She makes, I believe,
around a half million a year announced to the group that she realized, like in this
meeting, that her purpose and calling in life was to focus on climate change and
committed to changing her career to that, like right then.
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P6: Probably. I would say less so. But I mean, there's a couple of people I can
think of where they have explored their interest in nonprofit organizations and
nonprofit work because as we talk about purpose and values, they get clear that
that's really what they want to do with their lives. So yes, it does happen.
P7: I sat down with a client who had already made all the money he'll ever need in
the history of the world, and he just unconsciously started a new business and was
going after the same hamster wheel experience that we all go on as entrepreneurs,
and as he unloaded this monologue after about 6 minutes, he was done, and I
looked at him. And I said, who ******* cares? I said it like that. And he looked at
me. He goes ah. Not even me. ****, I have to get out of this. It's not worth doing.
I have to really be in service to the world now. All right, I'm going to talk to the
board. I'll hire a CEO. I'll get out of it. He got out of it, went on to raise almost a
billion dollars for what is now a very famous company that you would know. That
is doing work that is meant to solve generational issues for the next hundred, 300
years, it will impact humanity. So sometimes my role, or I would say any, given
great coaches role is to see very clearly in the present moment. So that's what the
mindfulness part of this is what is going on with this person, deliver exactly the
right words so they can see the full picture.
P9: Well, I mean when you say things that they didn't expect, I mean over the
course of the program we will, you know, we’ll talk about these kinds of things,
what to expect. Like you know what? What's your, what's your motivation?
What? You know, what are your values? What do you want to do? If you practice
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mindfulness. Then you're going to be more likely to want to provide service, in
my view.
Subtheme 3b: Reflection
In discussions during interviews, mindful leadership coaches frequently observed
clients engaged in personal reflection after participating in mindful leadership coaching.
Seven of the nine leadership coaches interviewed made reference to clients engaging in
personal and professional reflection during and after mindful leadership coaching
interventions. Other topics discussed included facilitating a connection to something
greater as well as modeling client behavior to reflect the leader that clients wished they
had. In other instances, leadership coaches also discussed meditative practices that
promote personal reflection such as examining themselves through an objective and non-
judgmental lens. What follows are some specific examples quoted from interviews.
P2: I think uh, there is a progression. And the more they practice and the more
they grow or develop like, a higher level of consciousness that helps them with
that perspective. You know, of self and of self-transcendence, the more they get it,
you know like. Who I am? In a holistic way. The only thing meaningful is to use
my business to serve others, and I think there's not, like, any other development. I
think it's just a deepening of that understanding that deepens their desire to use
their business to contribute to a more healthy and balanced community.
P3: In this area, my belief is that a leader has to, like I mentioned earlier, develop
that relationship with themselves before they can effectively develop relationships
with others. So, kind of moving along the spectrum would be, you know I am
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aware of my own self, and my leadership. Bright spots and blind spots as it might
be, and once that acknowledgement and certain action items have been
implemented, then it would move more into developing those effective
relationships with others. And that may be any volunteer capacities that might be
in you know, professional roles. That might be in, you know, their family.
P4: It goes a little bit beyond just the personal experience, but this has to do more
with the client, and we could say a spiritual component of the practice. Like
connecting in a simple way. Connecting with something greater than themselves
or the vital energy that activates all life forms, so to speak. Like some people call
it the universe, some people call it God. Some people call it life.
P5: It's yeah, it comes back to empathy, but in the sense that’s what we do, and I
think that's probably lifted from Simon Sinek, who said be the leader you wish
you had. So, think back to when you were in that position or maybe you know,
most people have some experience with a terrible boss. The terrible manager and
you know, now you're in that position. And so, it's your choice. Do you want to
act the same way that your boss that you hated 10 years ago acted?
P6: They (clients) reflect on their own values is something that they want to do.
And so, it's reoriented. So, it probably is that people do more service, but it's
certainly that I can speak more directly to what I observe, which is that they're
more aware of their desire to serve and how they enjoy that.
P7: Now is the time. So that's mindfulness in a nutshell. Now. Now is the time to
be doing the thing that we can start to into it is what we're here to do or what we
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would prefer to do or what really the universe is trying to do through us at highest
level of consciousness that I mentioned. And it starts becoming really
uncomfortable not to address it. Not to address this thing that I'm feeling. Called
to do. So that can catalyze an internal change in someone that isn't able to be
catalyzed any other way. It is that memento Mori thing that can cause shifts faster
than anything else and cause permanent change in the activities of someone's life
faster than anything else.
P8: Right. They do this. They have the awareness, it’s great. They say I love it. I
change the way I lead, but I'm not going to tell people that I've started to practice
mindfulness or whatever. But you have others who are going to turn around and
say this is amazing. And I want more of that. And I want you to help me coaching
my team. I have some friends that might be interested. I think there are there.
There is an opportunity where this can get scaled by a leader who has experienced
the difference it can make.
Subtheme 3c: Team Dynamic
While not mentioned in relation to self-transcendence as often, mindful leadership
coaches discussed observations they made about clients’ developments in team dynamics
after participating in mindful leadership coaching. Three of the nine leadership coaches
interviewed referenced team dynamics when discussing clients who engage in mindful
leadership coaching interventions. Topics discussed included empathetic processes, trust
and psychological safety, and promoting a mindful work environment. What follows are
some specific examples quoted from interviews.
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P5: Well, empathy, I think is one important thing. It allows people to be more
empathetic, which I know some people that I or clients I work with have struggled
with a bit. And once they were able to develop more empathy with that, I think
came also that sense that it's not just me versus the others. We're sort of all in this
together and to be able to zoom out and to see the whole thing as, hey, I'm just
part of it and we're all connected and if I help you know someone else, I help
everyone. I also help me. It sort of comes back to me.
P7: I'm gonna sit in the role of. In that specific part of me that feels queen like and
when I am sitting in the queen like role, I can see that I must serve all of the
people. I can now start to shape my business, that it's not just a direct-to-consumer
coffee company that serves coffee drinkers. It's literally working on the benefit of
the entire planet so that humans and animals and plants can have a thriving
climate. That's a big shift. So, the activity is to sit in these different cells in order
to see what is required of them.
P8: Yeah, because it (mindful leadership coaching) has a lot of side effects. I
mean, a leader who has high self-awareness and knows how to navigate his or her
emotions and brings empathy and compassion into the workplace. All of a
sudden, that whole team dynamic will change. And their teams, he or she will be
able to develop more trust within the team. They can develop the psychological
safety they need for people to actually speak up and try out new things, and all of
a sudden, there are new ideas coming out of the team. They're becoming more
agile; they've become more innovative. Because they can actually try out new
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things. So there's a whole lot of effects this can have on performance at work and
not just the performance of the coachee but their teams. And they can bring this
into the workplace and create better teams with more inclusion, with more
belonging. That's sort of the nice side benefit of it.
Subtheme 3d: Cognitive Empathy
During study interviews, mindful leadership coaches discussed observations about
clients’ developments in cognitive empathy after participating in mindful leadership
coaching. Cognitive empathy is described as an ability to understand another's
perspective or mental state. Five of the nine leadership coaches interviewed referenced
cognitive empathy when discussing observations made about clients who engage in
mindful leadership coaching interventions. Topics mentioned during interviews included
empathetic listening processes, improvements to awareness of self and others, and
selfless service. What follows are some specific examples quoted from interviews.
P1: Because of my background in psychology and psychotherapy, I can sort of
faithfully talk about this. So, for them, I will take a different approach and I will
actually use a kind of Cognitive Empathy program. So, they still get the
perspective taking and they have a different kind of empathic listening process,
one that's more about cognitive empathy. And so, the impact will be a little bit
less warm and fuzzy. For people at home and people at work. but. they will, for
example, change their incentive programs. And that, to me, is a big win for
someone.
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P3: I have been working with the President of a bank who was a very self-
described had demonstrated lots of narcissistic behaviors, pretty alpha oriented
type A. Some of the classic behaviors that we associate with some of those
classifications. And sense engaging in some of his own exploration of
mindfulness and mindful awareness and mindful lead. Work he has now opened
and made mindfulness courses available to all of his employees for free. It's paid
for by the bank, and so I am leading a cohort of 20 bank employees through a
four-week mindfulness course. That was an area that I had never considered that,
you know, these leaders find it so effective for themselves that they then want to
share it with their employees or individuals, that they. That that they serve in
different capacities and so that's been just really a wonderful way of keeping you
know, for him paying it forward certainly and making this available to all of their
employees without their them having to pay for it, but also, he is leading by
example.
P4: “It's yeah, it always comes back to you know that. The empathy part. How
would you want to be treated? Put yourself in the other person's shoes or position
being able to do that.”
P8: It is the awareness that there is a different way of leading out there than what
many of them have done before. And the moment they realized that, and they
have the courage to try it out. Yeah, it's, it's, it's you unlock their potential, really.
Its awareness is the biggest one. And I always say with awareness, you have to be
careful what you're asking for because awareness can be painful as well. You can
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become aware not only of the good things, but the bad things in the world as well.
But I think it's that awareness that changes people.
P9: So, this is about empathy and compassion, right. I had a client who I went
down a long path with, and he finally said oh, I see the problem is that I lack
empathy. You know at that point, he started to listen to people and he started to
actually understand that they were you know, had their own lives and that it
wasn’t about him. So, service could be service in the firm, service to your team
service. Outside the firm, volunteering, it could be anything. So, you know it's all
about the context and all about the personality. You know who are you? So, how
can you give back? How can you know? How can it be kinder? How can you help
people to realize their own potential. Or that service too? And so, once you. Once
you start to develop empathy and compassion, which is you know, an outgrowth
of meditation practice.
Subtheme 3e: Best Practices
An additional goal of this study was to identify interventions that mindful
leadership coaches consider “best practices.” Five of the nine leadership coaches that
were interviewed discussed techniques they utilize regularly in their practice. During
interview questions that focused on self-transcendence through mindful interventions, a
variety of common techniques were discussed. Aside from mindful leadership coaches
insisting on a consistent and habitual meditation practice, these techniques are designed
to connect clients with a higher state of “self.” Examples include integration of goal
attainment behaviors, as well as a deeper awareness of the psychological self through a
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cognitive and affective approach. Several unique interventions were mentioned, such as
360 psychometrics to raise internal awareness, identification of talents and deeper passion
for leadership - most notably through volunteer opportunities, as well as kindness
practices; were specifically designed or adapted by the coach through education and
practice. What follows are some examples quoted from interviews.
P1: So, the client identifies a goal. A professional goal that is both important but
also elusive, and then I guide them through the identification of behaviors that
they are currently engaged in, that take them away from that goal. And then, we
together identify all of the yucky feelings that are associated with actually doing
those behaviors, the behaviors that attempt to make the goal happen, and then we
take those yucky behaviors and we surface a competing commitment. Because
yucky feelings are often taking us in the opposite direction. So, you create the
competing commitments that help them. Well, together we create competing
commitments that we hypothesize help them not feel those bad feelings. So, this
is the pleasure principle. Embedded in this process, you know you seek pleasure
and avoid pain. Painful feelings are the first things that we ever learn to avoid. As
soon as we're born. So, once you have the competing commitments, then you
identify something called a big assumption. And the big assumption. Is the
terrible catastrophe that happens when the person does not abide by the competing
commitment. From there, the work is to discover whether or not the big
assumption is true. And in fact, to find ways to disconfirm it.
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P2: Yes, I think the beauty of this is that the mindfulness practice or discipline or
method is the same like, the same exercises that help you become aware of your
psychological self. And your emotions and your body are the same techniques
that will also help you transcend those identifications and reconnect you with your
higher self or the fundamental self or your essential self. So, in a way the same
activities, same types of meditations, and also during our interview I have talked a
lot about meditation, but there is also exercises, attention exercises that we
practice that are not meditation, right, that are what we would call active practice
or active meditation like things that we do in our everyday life. When we are
writing an e-mail in a meeting, having a phone call or like, going about our day,
you know. Exercises. Mindfulness exercises that apply in the present moment and
not when I'm retreated, you know.
P4: You know, before you can find your self, you have to find a healthy sense of
self. And so that's, for many of my clients, that's the beginning of our practice and
even the ones where there's like more of this orientation towards like what we
might call selfishness, there's still going to be. Especially even more so with them
is a part of them that they're depriving, and that's why they have all this, like kind
of selfish energy. And so, in teaching them how to love and care for themselves
and, like meet those needs, then I believe it's the natural human response to help
others.
P6: Well, to be specific, I mean I think the activities are the standard coaching
activities of listening, you know reflecting back to clients, what they're saying,
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doing an assessment, 360 psychometrics to raise awareness, all those things again
raise the. The opportunity and the potential people have to be leaders, so people in
coaching start to see WOW, I can do this. And so leadership for many technically
oriented people who have been promoted because they're effective at getting stuff
done or financially, you know.
P9: You develop empathy and compassion. Empathy and compassion. Yeah, so
the activities are, I mean could be kindness practice for example. It could be just
like me practice. It could be anything that helps them realize that everybody
suffers just like they do. You know people think they're the only one who suffers.
And when they start to recognize that's not true, then they're more likely to want
to serve.
Summary
In Chapter 4, I reported the results of the study results, in which participants
indicate mindful leadership interventions feature a variety of techniques and
methodologies that can enhance the self-awareness, self-regulation and self-
transcendence of coaching clients. In addition, participants detailed mindful leadership
coaching interventions they considered best practices. All nine participants shared insight
that mindful practice is recognized as a contemporary and evolving discipline, and the
interview results are consistent with the growing body of research literature, which I will
address in the next and final chapter. In Chapter 5, I elucidate the findings of this
phenomenological exploration and discuss limitations encountered in this study. Finally, I
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present recommendations for future study as well as discuss the implications for positive
social change.
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Chapter 5: Discussion
The purpose of this qualitative phenomenological study was to investigate
features that professional mindfulness-based coaching interventions may provide to
executive leaders. An additional purpose of this study was to determine and illustrate
mindfulness intervention techniques considered best practices (e.g., presence exercises,
meditative sessions, and breathing techniques). I collected data by asking open-ended
interview questions of nine mindful leadership coaches who had 3 or more months of
experience incorporating mindful leadership interventions in their professional practice.
These leadership coaches commonly worked with middle and senior managers and C-
suite executives in the medical and technology industries.
Data analysis resulted in three main themes aligned with the S-ART framework
and the research questions, and from each main theme, I identified four subthemes:
Theme 1: Self-awareness with Subtheme 1a: Values identification, Subtheme 1b: Self-
evaluation, Subtheme 1c: Presence, and Subtheme 1d: Relationship development; Theme
2: Self-regulation with Subtheme 2a: Emotion management, Subtheme 2b: Nonreactivity,
Subtheme 2c: Meditative practices, and Subtheme 2d: Conscious alignment; and Theme
3: Self-transcendence, Subtheme 3a: Servant leadership, Subtheme 3b: Reflection,
Subtheme 3c: Team dynamic, and Subtheme 3d: Cognitive empathy. Each main theme
included an additional subtheme e related to best practices. In this chapter, I present my
interpretation of the findings in view of the conceptual framework and the literature
review as well as discuss the limitations of the study, provide my recommendations, and
describe the implications before ending the study with a conclusion.
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Interpretation of the Findings
In this section, I demonstrate how the current study findings illustrate features and
other observations of mindful leadership coaching. Furthermore, this investigation
confirmed current research, such as Passmore’s (2019) study, regarding mindful
interventions in terms of their effect, applications to a variety of populations, theoretical
mechanisms, and practical implications, similar to investigations. According to Passmore,
MBIs contribute to improvements in mental and physical health, cognitive and affective
factors, and even interpersonal outcomes.
I utilized two lenses to interpret the findings of the study: the literature review and
the conceptual framework. This interpretation section is arranged by the three principal
themes identified in the S-ART model for mechanisms of mindfulness (Vago &
Silbersweig, 2012) followed by five subthemes. The three research questions that guided
this study were:
RQ1: How does engaging in mindfulness-based leadership coaching contribute to
a client’s personal self-awareness of words and actions as a leader in an
organization?
RQ2: How does engaging in mindfulness-based leadership coaching contribute to
the regulation of personal emotions within leaders of an organization?
RQ3: How does engaging in mindfulness-based leadership coaching contribute to
the personal self-transcendence of leaders in an organization?
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Theme 1: Self-Awareness
Theme 1 reflected participants’ observations of client self-awareness after they
engaged in mindful leadership coaching. The participants contend that the coaching
intervention programs were beneficial in the development of clients’ self-awareness. For
example, one participant shared that mindful interventions were vital in allowing leaders
to reflect on their alignment to their personal standards. Similarly, another coach shared
that mindful practices provide a foundation for clients to identify performance shortfalls
and develop more effective leadership behaviors.
Theme 1: Interpretation of the Findings in Light of the Literature Review
Self-awareness, often viewed as vital for effective leadership, is recognized as a
foundation of authentic, servant, empowering, resonant, and transformational leadership
styles (Amundsen & Martinsen, 2014; Boyatzis, 2008; Friedman et al., 2021). Studies
have shown that mindful leadership coaches can augment their client’s leader self-
awareness by focusing attention on both interpersonal and personal triggers, which can
influence clients to pursue interpersonal congruence and an embodiment of authentic
leadership behaviors (Beena et al., 2021). Furthermore, self-awareness imparts an
individual with awareness of their internal state (i.e., emotions, cognitions, physiological
responses) that drives their behaviors (i.e., beliefs, values, and motivations) and an
awareness of how this shapes and transforms others (Carden et al., 2022).
All participants shared that, as mindful coaches, one of the most basic and
fundamental practices was for them to guide their clients to a clearer state of self-
awareness, the first main theme. The subthemes of values identification, self-evaluation,
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presence, and relationship development were similar in nature to the observations of
Verhaeghen and Aikman (2019) in that MBIs could aid in identifying mechanical habits
and automatic patterns of reactivity as well as an improvement to their awareness of
momentary states of body and mind. Examples of similar conclusions can be seen in the
work of Da Fonseca et al. (2022) who found that managers presenting low self-awareness
are more likely to exhibit toxic and destructive leadership behaviors, which often result in
decreased employee engagement and increased employee retaliation. Similarly,
Gyllensten et al. (2020) observed that executive coaching can provide an opportunity for
leaders to improve their self-awareness and reflect on leadership skills and behaviors.
Theme 1: Interpretation of the Findings in Light of the Conceptual Framework
As reported by Boysen (2018), effective coaching should be observed as a
transformational process in which the coach is the catalyst and the client obtains and
develops awareness around formulae, answers, and shifts that contribute to them in
achieving goals and achieving a state of thriving. Four of the nine participants in the
current study shared that mindful coaching interventions were supportive of the first
subtheme of values identification through clients identifying their personal values, their
desired values, and an awareness of differences between the two. Initially, mindfulness
and presence may surface from externally identified motivators; however, according to
Schuman-Olivier et al., (2020) the motivations for maintaining desired behavior change
exist on a continuum from extrinsic to introjected, identified, internalized, and most
optimally, intrinsic.
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The participants share that mindful coaching interventions often influenced their
clients to participate in the second subtheme of self-evaluation. Five of the nine
leadership coaches that were interviewed specifically referred to coaching clients
engaging in self-evaluation and evaluative practices. According to Desbordes (2019), On
a theoretical level, modern models often propose that mindful training can impact self-
related processes. Self-related processing applies to the complex construct of self as
investigated across various disciplines, such as cognitive science, neuroscience, modern
psychology (which includes clinical and behavioral psychology), and Western and
Eastern philosophy (Verhaeghen, 2019). Arredondo et al. (2017) and Heckenberg et al.
(2018) suggested that clients who incorporate practices of mindfulness can address
impending physiological effects of stress by investigating a conscious evaluation of
stimuli and evaluating responses to them while providing consideration that negative
stimuli may not always be viewed as impactive.
Individuals who maintain the third subtheme, presence, in the moment of
experience reduced risks like burnout and employee turnover (seee Kemper et al., 2015;
Kersemaekers et al., 2018; Rupprecht et al., 2019). Two of the nine participants in the
current study mentioned client presence impacting their self-awareness, making it one of
the least discussed topics in this study. A central element of Eastern philosophy and
associated paradigms of modern psychology emphasizes the importance of existing in the
present moment and remaining fully aware of what is currently taking place, without
dwelling upon the past or overemphasizing the future (Purser and Milillo, 2015). This
does not suggest an extemporaneous approach to present-moment awareness but rather a
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focus on one’s current experiences and engagements in space and time (rather than future
projections or past ruminations) to aid in relieving suffering and promoting satisfaction
(Oh, 2022).
Mindful coaching interventions often contribute to qualities like lower stress,
decreased depression, and reinforced interpersonal relationships (Passmore, 2019). The
fourth subtheme to the main theme of self-awareness was relationship development,
which focuses on the interpersonal and personal relationships of clients in the workplace.
Seven of the nine participants mentioned their clients’ engagement with mindful
leadership coaching involved developments in their self-awareness, which in turn
impacted their professional and personal relationships. According to Sutton et al. (2015),
Self-awareness is described as a higher-level concept that includes the extent that people
are consciously aware of their interactions or relationships as well as their internal states.
This present study’s findings relative to the relationship between mindfulness and
leadership coaching feature a variety of frameworks and strategies coaches used to assist
their clients with obtaining a more mindful state through self-awareness. Seven of the
nine participants discussed techniques they commonly refer to in their practice. In
addition to meditative practices, the techniques ranged from values identification and
alignment exercises to active (i.e., mindful) listening and body awareness exercises.
Executive coaching theory often draws upon a variety of disciplines, including cognitive
and humanistic psychology, adult learning and development, and even organizational
development theories. A great deal of attention in coaching literature is focused on the
methods and the impact of coaching, but it is also important to note that, as a human
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development practice, coaching engagements can impact participants developmentally
and transformatively (Campone, 2015).
Theme 2: Self-Regulation
Theme 2 reflected participants’ observations of client self-regulation after they
engaged in mindful leadership coaching. The participants explained that mindful
leadership coaching intervention programs were beneficial in the development of self-
regulation in a variety of ways. For example, one participant shared that mindful breath
exercises can be as simple as intentionally stopping all activity to take a breath and notice
sensations and emotions before resuming activity. Another executive coach related that
management of personal emotions is highly dependent upon the degree to which the
leaders are willing to engage in deliberate mindful practice, whether that is in one area or
in multiple areas that they are choosing to develop. As a whole, participants seemed to
agree that efforts to develop in one area, such as emotional regulation, seems to lead to
other developments as well, such as a conscious alignment to positive leadership
behaviors.
Theme 2: Interpretation of the Findings in Light of the Literature Review
Studies have shown that the regulation of emotions by senior managers and
executives are positively impacted by the support of a leadership coach (Stanković and
Radojević, 2022). Some benefits to leadership development through emotional regulation
observed by Terrence and Conelly (2019) included the modification of personal
situations and cognitive reappraisal, which proved to be positively associated with
performance. Participants in the present study described features of mindful leadership
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coaching as impactful to their clients’ ability to implement tactics to process information
while delaying an otherwise immediate response. Similarly, Collins et al. (2021)
concluded that leaders who exhibit anger and impulsive behavior are less likely to be
viewed by their organization members as an ethical leader. Additionally, this high trait
anger and impulsiveness may negatively affect the leader’s perspective of their personal
ability to engage in organizational change.
The current study participants each expressed a strong impression that, as
professional coaches, an important goal is to guide their client toward an optimal state of
self-regulation, the second main theme. The subthemes of emotion management,
nonreactivity, meditative practices, and conscious alignment were similar in nature to the
observations of Kabat-Zinn (2019) who concluded that MBIs can assist with clients
obtaining and maintaining a formal presence in the moment. Arredondo et al. (2017) and
Heckenberg et al. (2018) suggested that clients who implement practices of mindfulness
may impact the physiological effects of stress by investigating a conscious analysis of
stimuli and assessing potential reaction to them, allowing a consideration that negative
stimuli may not always be considered impactive.
Theme 2: Interpretation of the Findings in Light of the Conceptual Framework
MBIs have been shown to positively impact aspects of psychopathology, such as
cognitive biases, affective dysregulation, and interpersonal effectiveness (Goldberg,
2022). The first subtheme, emotion management, focuses on how a client is managing
their emotions. Five of the nine participants in the current study made specific references
to the development of emotion management through mindful practices. Present literature
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correlating mindfulness programs (primarily MBSR and mindfulness-based cognitive
therapy) with active control conditions suggested that MBIs are beneficial in addressing a
broad range of adversities (Zhang et al., 2021). According to Hoffman (2013), such
adversities can include clinical disorders and symptoms, such as anxiety, depression, and
stress as well as medical and well-being adversities, such as chronic pain, quality of life,
and even psychological or emotional distress.
The primary theoretical premise behind MBIs is that, by practicing mindfulness
(e.g., through activities such as breath work, meditation, and other mindfulness
exercises), leadership coachees may become less reactive to unpleasant phenomena from
within and more reflective, which may lead to positive psychological outcomes (Kabat-
Zinn et al., 1992). The second subtheme, nonreactivity, put simply, is the ability of clients
to not let their emotions control them. Five of the nine participants referenced that
nonreactivity was incorporated into self-regulation through mindful practices.
Mindfulness concepts and principles are often introduced to assist individuals in
recognizing deteriorating moods and emotions without immediately judging or reacting
to the phenomena (Kropp & Sedlmeier, 2019).
Current literature suggests that the third subtheme, meditative practices, can
facilitate emotional regulation in addition to attention self-regulation (see Kabat-Zinn,
2019). As such, MBIs utilized by coaches assist in clients obtaining and maintaining a
formal presence in the moment. Seven of the nine participants mentioned the value of
meditative practices when discussing self-regulation through mindful coaching
interventions. Inspired by Eastern spiritual traditions and surfacing recently across
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Western cultures, meditation is often a collective term that encompasses numerous
traditional and contemporary practices. Irrespective of this notable variety, however,
meditative practices all share an overall purpose to self-regulate the body and mind,
which can impact mental events by stimulating a specific attentional set (Becattini &
Ciaunica, 2023).
The fourth subtheme, conscious alignment, focuses on leaders tailoring their
mindset and actions toward their desired state of being. A study conducted by
Longenecker and McCartney (2020) provides better alignment of key leadership
behaviors that individual executives, boards of directors and organizations can consider
in the development of their senior leaders through professional coaching. Seven of the
nine leadership coaches interviewed mentioned conscious alignment in their clients’ self-
regulation through mindful coaching interventions. According to Morosanova (2021),
conscious self-regulation is considered a reflexive means of setting personal goals and
objectives as well as managing their achievement. Essential to this approach, the
multidimensional architecture of self-regulation prescribes its general development,
which, in turn, provides a resource for individuals, predicting potential success as well as
contributing to engagement and psychological well-being.
Effective coaching is predicated on a proficiency in core coaching skills as well as
the use of tools and techniques that orchestrate coaching engagement, relationships, and
outcomes. The fifth subtheme, best practices examine interventions that participants feel
produce the most positive and consistent results. A coach practicing with a limited toolkit
of developmental frameworks and a narrow grasp on organizational dynamics can only
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deliver so much value (Van Den Assem & Passmore, 2022). Six of the nine leadership
coaches discussed concepts and techniques they commonly refer to in their practice
during interview questions examining the second concept of the S-ART framework, self-
regulation. These activities ranged from situational reframing and emotion management
exercises to non-reactive exploration and meditation practices. Thus, operating within a
model (such as mindful leadership) can encourage and enable coaches to rise “beyond the
rote application of models or techniques in order to practice with greater artistry and to
devise novel, bespoke solutions for the needs of individual clients” (Kovacs & Corrie,
2017, p. 5).
Theme 3: Self-Transcendence
Theme 3 reflected participant leadership coach observations of client self-
transcendence after engaging in a mindful leadership coaching program. Through sharing
various experiences with clients and excerpts from coaching sessions, participants
explained that mindful leadership coaching intervention programs were beneficial in the
emergence of self-transcendence. For example, one participant explained that mindful
exercises incorporating empathy and compassion have changed not only clients, but
positively impacted their teams as well, encouraging innovation and psychological safety.
Another leadership coach related that the emergence of self-transcendent behaviors is
often related to leaders maturing from self-serving interests and values to a commitment
to the interests of others through the progression of a mindful leadership program.
Similarly, research by Kasser (2016), amongst others has concluded that intrinsic and
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“self-transcendent” values are associated with an enhanced well-being, compared to
materialistic or “self-serving” values.
Theme 3: Interpretation of the Findings in Light of the Literature Review
Wong et al. (2020, p. 1) observed that self-transcendence, the third theme of this
study, can provide insight to our understanding of how leaders fundamentally shift their
motivators and focus from self-serving interests to a pursuit of “something greater than
oneself.” Self-transcendence can be described by researchers as an experience spanning
across numerous hierarchies where “the subjective sense of oneself as an isolated entity
can temporarily fade into an experience of unity with other people or one’s surroundings,
involving the dissolution of boundaries between the sense of self and ‘other’ (Yaden et
al., 2017, p. 1).” A study conducted by Reed (2018) suggests that self-transcendence is a
perspective that arises through “developmentally maturing experiences,” which mirrors
observations made by mindful leadership coaches and discussed in interviews.
Participants shared that, as mindful coaches, the emergence of self-transcendence
in their clients can be observed as a higher level of self-consciousness that helps them
connect with others, the more they grow and develop with mindful practice. The
subthemes (servant leadership, reflection, team dynamic, and cognitive empathy) are
similar in nature to the insights of Abraham Maslow toward the concept of self-
transcendence, which developed from his work on self-actualization and “peak
experiences” shared by individuals. Maslow (1968) defined self-actualization in four
parts: “the actualization of our talents, capacities, and potential; which in turn enabled a
fulfillment of what we may perceive as our “mission” or vocation; which in turn involves
138
a deeper understanding of our own nature; and creates a trend in which we move towards
personal integration and unity.”
During interviews, several participants described their clients moving their careers
in profoundly different directions after engaging in mindful leadership coaching, then
they were when they began. For instance, several CEOs and executives left their
successful corporate careers (and paychecks) in pursuit of leadership in non-profit
organizations and other places because they felt their talents could best be applied
through a genuine belief in something greater than themselves. These observations were
similar to Maslow’s (1971) conclusion that self-transcendence may involve a “profound
sense of absorption, sense of loss in time, giving up the past and the future, and a
narrowing of consciousness into present time and work.”
Theme 3: Interpretation of the Findings in Light of the Conceptual Framework
The first subtheme to emerge from interview questions related to self-
transcendence, servant leadership, takes place when a leader assumes a role of service to
their coworkers and organization. According to Greenleaf, who first made mention of
servant-leadership, it “begins with the natural feeling that one wants to serve, to serve
first. Then a conscious choice brings one to aspire to lead” (Greenleaf, 1970, p. 13). Six
of the nine leadership coaches interviewed made specific references to servant leadership
emerging from the behavior of their mindful leadership coaching clients. One dimension
of a servant-leader is his or her sense of intuition to develop a strong bond and trust in the
people they serve. Participants shared that mindful coaching clients often discussed a
deeper understanding of shared humanity and the desire to contribute to that shared
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humanity. Similarly, research conducted by Davis (2020), concluded that the attitude of
service is fundamental to leadership. The author writes that an implicit sense of empathy
and a tolerance for imperfection in others is also important in a servant-leader.
The second subtheme, reflection can connect desired principles and strategies to
actual performance through a series of introspective evaluations and re-evaluations.
Diverse representations of mindfulness in the literature attribute the focus of mindfulness
less on proposed outcomes, but more appropriately motivated by the processes of being,
of awareness, attention, the present, and of a state of mind. Consequently, this action may
enable self-reflection to occur (Van Dem Assem & Passmore, 2022). Seven of the nine
leadership coaches interviewed referenced clients engaging in personal and professional
reflection during and after mindful leadership coaching interventions. Ong et al., (2023)
proposed that individual work reflection permits individuals a better understanding of
their team's needs, and as a result, will perform higher levels of task-, relational-, and
change-oriented leadership behaviors as well as become more effective leaders within
their teams. The results of their study indicate that “individual work reflection shapes
leadership behaviors and effectiveness via understanding the team's needs, beyond a wide
range of related constructs (e.g., feedback seeking, mindfulness, and rumination), as well
as commonly studied predictors of leadership behaviors.”
While not mentioned in relation to self-transcendence as often, three of the
mindful leadership coaches discussed observations they made about client developments
in the third subtheme, team dynamics, after they participated in mindful leadership
coaching. According to literature, high-stress environments, like high-risk organizations,
140
dictate that collective actions are necessary for anticipating potential threats and quickly
containing threats (mindful organizing), which requires a high degree of participatory
communication from everyone in the organization, from the top levels of management to
those on the front- line (Ford, 2018; Renecle et al., 2020; Vogus & Rerup, 2017).
The fourth subtheme that emerged during interviews with mindful leadership
coaches, cognitive empathy, is the ability for people to empathize with the perspective of
another person. Five of the nine leadership coaches interviewed referenced cognitive
empathy when discussing observations made about the self-transcendence of clients who
engage in mindful leadership coaching interventions. Empathetic leaders can assess
situations, emotions, motives, and perspectives of another; they can see through a
different person’s eyes, influence group interactions and social change, and inspire
selfless service (Hoffman, 2000). This essentially allows leaders to cognitively engage in
interactions and handle situations with an idea of how another person is viewing them
and being affected by outcomes (Eklund & Meranius, 2021).
The fifth subtheme, best practices explores interventions identified by participant
coaches who feel are impactful the most. Contemporary research within the field often
concludes that mindfulness is a concept more complex than a singular construct. Much of
this has been an examination into why mindfulness interventions lead to such a wide
spectrum of positive outcomes (Verhaeghen, 2019). Five of the nine leadership coaches
discussed concepts and techniques they commonly refer to in their practice during
interview questions examining the third concept of the S-ART framework, self-
transcendence. These interventions ranged from the immunity to change method and
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kindness practices to modeling leader behavior after retrospectively desirable traits. This
proposed mechanism of mindfulness practice contributes to increased self-transcendence,
which implies increased decentering, a deeper awareness of interdependence between self
and others, and higher compassion (Vago & Silbersweig, 2012).
Limitations of the Study
This study presented few limitations. The sample size of nine participants limited
immediate transferability to other leadership coaching contexts outside of the medical
and technology fields this study was based on. However, the thickness of the data may
improve possible transfer to other settings. Other limitations of the study included
researcher bias, the abstract nature of mindful coaching interventions, and demographics
of participants. Researcher bias was an identified limitation because I have previous
experience with a mindful cognitive behavioral therapy program; to reduce this bias, I
avoided discussing previous experiences in the program at length. Furthermore, I
attempted to provide an open mind to mindful practices I may be familiar with, focusing
solely on the experiences of participants and apart from my own.
The participants of the study were selected via a professional networking website
(LinkedIn), and personal websites featured by coaches, so this data may or may not be
representative of a wider sample of mindful leadership coaches not affiliated with
networking websites and not featuring their own private websites. Further, participants
were leadership coaches from the United States who incorporate MBIs and training into
their practice, and these features may vary outside the US. Further, this use of
mindfulness-based interventions is an abstract concept applied to the wider foundation of
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a leadership coach’s practice according to their education and experience, which can vary
from one coach to another. Some coaches seemed to focus a majority of their services
around MBIs while others viewed mindfulness as a separate framework to draw
identified coaching resources from on an as-needed basis.
The sample for this study was randomly selected, however it may still contain
demographic bias. The study sample was comprised of eight males and one female
participant who were age 30 and above, and of various ethnic and educational
backgrounds. Gender bias may have impacted the findings, as male coach responses
could have differed from what the female coach shared. Finally, this study was focused in
the United States. Although several of the coaches possessed international executive
coaching experience, it was noted that cultural differences can play a significant role in
determining preferences in styles of leadership coaching, and this study focused on
coaching experiences that were obtained within the US.
Recommendations for Future Research
The institution of mindfulness-based coaching interventions for leadership
development is in its infancy, and as such, many opportunities remain for further research
that explores mindfulness interventions in a professional manager-leader development
context. After performing and reflecting upon this qualitative phenomenological study,
several recommendations surfaced. Participants in this study possessed differing
perspectives and definitions of mindfulness, from an embodiment that embraces elements
of eastern philosophy, to a more secular and physiological approach. For example, one
coach focused more on internal balance and harmonization of his clients through selfless
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acts and servant leadership, while another coach focused more on the positive impacts of
developments within a leader’s interpersonal behavior. Future research could examine
how these variances among approaches to mindfulness may influence leadership
coaching outcomes across a broader spectrum of applications.
I also recommend deeper exploration into the impacts that mindful leadership
coaching may have upon negative stress-coping behaviors within leaders. One of the
themes to emerge from this study was a conscious alignment to internal self-control.
During interviews, several participants indicated that mindful leadership coaching often
led to their clients scaling back on the use of alcohol, engaging in dangerous behaviors
(narcotics, solicitation, etc.), and other coping mechanisms in response to stress. A
longitudinal quantitative study could examine the impact of organization stress on
leaders’ coping behaviors, moderated by the effects of a mindful leadership coaching
program.
One limitation of this study was a potential demographic bias in techniques and
perspective, as there were eight male participants and one female. Further research
analyzing how the features of mindful leadership coaching programs provided by female
leadership coaches to female coaching clients may differ from male coaches providing
coaching to other males. The results could then be compared to the coaching approaches
utilized when there is a difference in sex between coach and coachee to determine the
most effective mindful coaching dynamic in each situation. An investigation into these
differences and similarities may shed light toward a firmer understanding of effective
coach-client relationships in a mindful leadership coaching context.
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Implications for Change
The findings of this study have implications for positive social change at the
practice, theoretical, and social change levels. The scope of this study involved executive
coaches with clients in leadership positions providing leadership coaching and
development through a program featuring mindful interventions. As outlined in Chapter
2, researchers have indicated potential outcomes of mindfulness practices on leadership
development such as lower stress and greater workplace resilience (Schwartz, 2018).
Implications to Practice
This study contributed to practice by providing a resource that professional
coaches, leaders, and organizations interested in exploring mindful leadership coaching
interventions may reference. On an individual level, coaches are at the forefront of
educating others about the potential benefits of engaging in a mindful-based coaching
program, and the features these programs may provide to individual clients as well as the
organizations they serve. However, as identified in chapter 2, there appeared to be limited
research organizations may reference when exploring mindful coaching in the context of
leadership development.
The results of this study suggest mindful leadership coaches transform their
clients through a mixture of practices, some focused on the alignment of current client
behaviors to desired goal execution (focused attention). While others focused upon
increasing a client’s ability to process internal emotions such as stress, anger, and anxiety
by the incorporation of internal awareness and breath control exercises (open
monitoring). All nine of the executive coaches interviewed agreed that the daily practice
145
of meditation contributed to deeper levels of self-awareness and emotional regulation
within their clients, contributing to presence and authentic responses.
Implications to Theory
This study contributed to the literature by highlighting an application of the S-
ART framework to leadership development through a mindful executive coaching
program. Originally developed by Vago and Silbersweig (2012), the S-ART framework
of self-awareness, self-regulation, and self-transcendence (S-ART), illustrates the self-
processing and neurological mechanisms that cause (and remove) distortions or biases
through the pursuit of a state of mindfulness. According to Tolbaños-Roche and Menon
(2021) the core practices of the S-ART framework consist of focused attention and open
monitoring which closely mirrors the results of interviews featured in this study. This not
only validates the framework but lends credibility to future study examining the
relationship between the framework and mindful leadership coaching and training
programs in the workplace.
Implications for Social Change
Implications for social change were found at individual leaders as well as
organizational and coach levels. This study highlighted features of mindful coaching and
training such as breath awareness, internal alignment, and external presence through a
variety of practices designed to develop better leaders. Further, interviews identified that
incorporating mindful practices at the leader level sometimes led to organization-wide
incorporation of the program. Finally, this study provides a basis for mindful leadership
146
coaches to reference when considering what techniques other mindful coaches are
utilizing, offering them a greater opportunity to design and expand their own practice.
Conclusion
The present research study examined the role of mindfulness in executive
coaching and what features the leadership development program incorporates and offers.
This research gap was identified after reviewing current literature and identifying a lack
of academic exploration into studies identifying what mindful leadership coaches feel
they offer to their clients. Through the analysis of interviews, this qualitative
phenomenological study determined that mindful leadership programs fundamentally
transform leaders through the development of a personal commitment to presence and
awareness interventions. This was largely illustrated by similar perspectives shared by
coaches who have observed the way features of these coaching programs contribute to
leadership development within their clients.
Despite minor limitations, this study’s data provides valuable insight into the way
that mindful leadership coaching is applied to leaders. The framework of S-ART and its
role in exploring the mechanisms of mindfulness contributed to a firmer understanding of
the necessary features of a mindful leadership coaching program to encourage a state of
mindfulness and a better leader. Future research should focus on the impacts a mindful
leadership program can have on work stress and coping behaviors. Although mindful
leadership coaching programs have been shown as beneficial regarding leadership and
organization development, additional research is necessary to gain a clearer
147
understanding; and ways to implement mindful leadership coaching more effectively as a
leadership development tool remain in progress.
148
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Appendix A: Screening Script
The following questions are designed to screen potential participants for my study to
ensure participants meet the criteria. If any question is answered with a no, the individual
will not participate in the study.
1. Do you currently reside in the United States?
2. Are you an adult who has provided mindful leadership coaching to organizational
leaders in the medical or technology industry in the for at least three months?
3. Do you provide a regular (twice a month) mindfulness leadership coaching
interventions such as meditation and active listening exercises?
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Appendix B: Interviewing Protocol
The purpose of this qualitative phenomenological study is to explore features that
mindfulness-based interventions may provide leadership development through
professional coaching. An additional purpose of this study is to identify and examine
common mindfulness interventions and techniques currently in use by leadership coaches
(ie: presence exercises, meditation sessions, and breathing techniques) and to identify
best practices.
Qualitative research depends heavily upon providing verbal data, and the
communication between researcher and participants play a role in achieving thick, rich
descriptions of a phenomenon (Giorgi, 2009). The questions listed here are based on the
self-awareness, self-regulation, and self-transcendence (S-ART) framework developed by
Vago & Silbersweig (2012), and will be utilized as a guide (to allow for flexibility), in
this semi-structured interview. Active listening and interviewing techniques, as described
in Ivey et al. (2010), will be utilized to clarify participants’ descriptions and further
elaborate details.
The interview will begin with basic open-ended demographic questions to
develop rapport and to establish basic information about participants. Next, intentional
and semi-structured interview questions that are designed to build rapport and a flowing
exchange between interviewer and interviewee (Ivey et al., 2010) will be introduced.
Finally, probing questions designed to dig deeper will also be asked. These will assist the
interviewee if they are having a hard time describing their thoughts or if he or she seems
177
stuck. Observational notes will be kept throughout the interview describing affect,
posture, gestures, and any emotional expressions that may occur in response to the
corresponding questions.
Warm-Up Questions: These questions are not designed to collect any demographic
information, but to provide me with a context for their coaching experience and to make
them comfortable.
1. How long have you been engaged in leadership coaching? How about with
mindfulness coaching?
2. What has been your most prominent experience with mindfulness-based
leadership coaching?
Interview Questions:
Self-Awareness
a. How do you see your clients’ strategies and leadership activity align to
their internal standards, after having engaging in mindful leadership
coaching?
b. Are there specific activities your clients engage in during mindfulness-
based leadership coaching that you believe significantly impact your
client’s personal awareness at the workplace?
178
c. Are there any other changes in your client’s personal awareness affecting
their leadership potential that has occurred since providing mindful
leadership coaching?
Self-Regulation
a. What are some activities you engage in with your executive coaching
clients you feel impact their ability maintain control over their emotions?
b. What are ways a coachee’s emotional regulation aligns with desired
leadership behavior (thoughts, feelings, and responses), when clients
engage in mindful leadership coaching?
c. Have you noted any other developments in personal regulation that
impacts a client’s ability as a leader since they began engaging in mindful
leadership coaching?
Self-Transcendence
a. How would you describe the impact that mindful leadership coaching has
had on your client’s personal desire to provide service to others in a
leadership capacity?
b. Were there any activities you engaged in during your mindful executive
coaching you feel influenced your client’s desire to serve others in a
leadership capacity?
179
c. After providing mindful leadership coaching, have you noted any other
developments in your client’s desire to provide service to others as a
leader?
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