Business communication Practise questions RUSH IN A hour
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Paper.docxBusiness Communications II
Section 1 Communicating Culturally 4 marks
Section 2 Composing Informative Messages 8 marks
Section 3 Composing Negative Messages 16 marks
Section 4 Document Design 6 marks
Section 5 Interpersonal Communication 8 marks
Section 6 Graphic Design and Layout Conventions for Business 8 marks
SECTION 1 Communicating Culturally 4 marks
1. Identify the type of bias in the following statement.
We recommend hiring Mr. Ashish Naphray and Miss Julia Penner as our new project managers. Both hold PMP certification and come highly recommended. Ashish can be the chairman for the team meetings and Julia can coordinate the meeting schedule and organize lunch.
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Type of bias: |
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Rewrite the statement to eliminate the bias.
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SECTION 2 Composing Informative Messages 8 marks
2. Revise the following road sign to improve readability. Use plain language to ensure the revised message is clear and succinct and conveys the intended information.
Revision:
SECTION 3 Composing Negative Business Messages
16 marks
3. Scenario: You are the chief financial officer for an Edmonton-based company in the engineering sector. Because of the economic slowdown due to the COVID-19 pandemic, your company has to close its doors and temporarily lay off 50% of its staff because of financial pressures. Taking these steps allows impacted employees to apply for supports made available by the Government of Alberta and Government of Canada.
A core group of employees will continue to work on ongoing projects, but from home, which may be challenging given that many employees have families with small children. Furthermore, the AutoCAD software used for design drawings requires reliable technology and internet bandwidth which employees may not have at home.
Write an email to employees announcing the upcoming changes.
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To:… |
All Staff |
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Cc… |
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Bcc… |
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Subject |
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SECTION 4 Document Design
6 marks
4. Review the document below and make three recommendations to improve readability. Explain why.
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SECTION 5 Interpersonal Communication
4 marks
5. Is it more important to speak well, or to listen well?
Explain why, and include at two strategies or examples to support your response.
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4 marks
6. As a team leader, your aim is to help your people perform well, as quickly as possible. You notice some of your team members are anxious as they haven’t fully understood what work the team will do. Others are simply excited about the task ahead.
What stage of team formation is your team at?
As the team leader, what is important for you to do at this stage?
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Provide an example, from your own experience or observations, to illustrate this stage of team formation.
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SECTION 6 Graphic Design and Layout Conventions
8 marks
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7. |
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Evaluate the PowerPoint slide above for design principles.
What is your first impression of this slide? Why?
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List two key elements that you would change. Explain why.
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What do you need to consider to ensure good design?
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