excel chap 4

profilelinaye
Padilla_EXP19_Excel_Ch04_Cap_TechSupport1.xlsx
Home>Applied Sciences homework help>excel chap 4

SupportCalls

Technical Support Calls
Threshold 30 days
Incident Number Date created Last Name Agent Name Computer ID Description Status Date Resolved
939-76160 1/1/21 Norris Cox 3141 Forgotten Password Open 2/6/21
712-90501 1/1/21 Harvey Rousaux 5995 Forgotten Password Open 1/19/21
354-52747 1/7/21 Neal Rousaux 9380 Software Update Hold 1/24/21
354-52747 1/7/21 Neal Rousaux 9380 Software Update Hold 1/24/21
859-45748 1/11/21 Lee Vong 5070 Virus Closed 1/18/21
610-12016 1/13/21 Glover Leggett 5891 Forgotten Password Hold 1/18/21
459-84377 1/13/21 Barnett Vong 1251 Printing Issues Hold 2/6/21
218-35195 1/13/21 Ross Rousaux 6735 Virus Closed 1/27/21
140-57449 1/14/21 Pearson Vong 6235 Will not power on Hold 2/2/21
399-98477 1/15/21 King Vong 7426 Printing Issues Closed 1/26/21
657-68422 1/16/21 Washington Hays 6405 Software Update Closed 2/9/21
840-29369 1/17/21 Hopkins Leggett 3708 Software Update Open 2/13/21
285-88931 1/26/21 Bell Hays 1756 Printing Issues Hold 2/25/21
254-39938 2/4/21 Stone Broadnax 2971 Will not power on Closed 2/20/21
733-99609 2/4/21 Alexander Vong 9454 Virus Open 2/17/21
207-19047 2/4/21 Cook Broadnax 1850 Virus Closed 2/12/21
608-25364 2/7/21 Baldwin Leggett 4317 Software Update Open 3/6/21
967-11630 2/9/21 Mendez Vong 6724 Forgotten Password Hold 2/28/21
398-79106 2/10/21 Hardy Vong 4549 Printing Issues Closed 2/23/21
619-44822 2/10/21 Silva Cox 8950 Software Update Closed 2/12/21
752-21845 2/11/21 Hanson Leggett 7444 Virus Open 2/27/21
131-31453 2/13/21 Medina Vong 5469 Printing Issues Closed 2/18/21
553-87138 2/14/21 Brown Hays 7227 Virus Open 3/9/21
727-78890 2/15/21 Watts Dodson 4468 Printing Issues Closed 2/28/21
284-56116 2/17/21 Ramos Broadnax 9018 Virus Closed 2/28/21
812-94308 2/17/21 Powers Cox 5600 Will not power on Open 2/21/21
422-24141 2/18/21 Carpenter Leggett 4978 Forgotten Password Closed 2/26/21
290-81093 2/19/21 Gregory Cox 8041 Printing Issues Hold 3/10/21
309-20285 2/20/21 Coleman Hays 3198 Will not power on Closed 3/20/21
614-70314 2/20/21 Gutierrez Leggett 3801 Software Update Closed 3/3/21
972-55567 2/25/21 Carroll Cox 8582 Printing Issues Hold 2/28/21
862-62517 3/2/21 Pena Broadnax 5690 Will not power on Hold 3/15/21
751-81316 3/3/21 Ramirez Hays 9751 Virus Closed 3/24/21
884-29640 3/4/21 Watts Broadnax 4478 Will not power on Hold 3/22/21
347-52802 3/5/21 Larson Vong 8874 Printing Issues Closed 3/26/21
760-87938 3/8/21 Burke Hays 6674 Forgotten Password Hold 3/28/21
605-47583 3/9/21 Garner Cox 9589 Forgotten Password Closed 3/14/21
692-91711 3/10/21 Richards Broadnax 3574 Forgotten Password Open 4/8/21
878-43585 3/13/21 Hale Dodson 2853 Virus Closed 3/21/21
164-64518 3/14/21 Hines Rousaux 1675 Will not power on Closed 6/12/21
330-67419 3/15/21 Miller Cox 5423 Printing Issues Hold 4/5/21
774-85680 3/16/21 Murray Broadnax 4498 Virus Open 3/31/21
859-12568 3/18/21 Soto Hays 8586 Will not power on Closed 4/5/21
683-70001 3/22/21 Newman Leggett 6580 Forgotten Password Closed 3/26/21
747-57548 3/24/21 Murray Broadnax 1992 Will not power on Closed 3/25/21
247-70541 3/24/21 Rodgers Dodson 2340 Software Update Closed 4/11/21
905-42019 3/26/21 Ward Rousaux 5173 Printing Issues Open 4/17/21
905-42019 3/26/21 Ward Rousaux 5173 Printing Issues Open 4/17/21
519-68338 3/26/21 Perry Leggett 3850 Forgotten Password Hold 4/12/21
573-57033 3/28/21 Parker Dodson 7970 Will not power on Hold 4/21/21
179-51542 3/29/21 Gray Hays 1577 Software Update Closed 4/9/21
554-76104 3/30/21 Carroll Vong 6399 Virus Open 4/24/21
359-25878 3/31/21 Medina Cox 2044 Virus Hold 4/18/21
831-91089 4/4/21 Herrera Broadnax 4998 Will not power on Closed 4/30/21
600-91856 4/5/21 Scott Dodson 3696 Virus Open 4/15/21
830-21577 4/7/21 Black Rousaux 8038 Forgotten Password Hold 4/13/21
608-17014 4/7/21 Patton Vong 5821 Will not power on Open 4/15/21
756-15938 4/15/21 Leonard Rousaux 6999 Printing Issues Hold 4/23/21
176-51222 4/16/21 Sims Vong 9260 Will not power on Hold 5/10/21
533-90278 4/17/21 Hoffman Broadnax 3168 Virus Open 4/19/21
418-53177 4/17/21 Reyes Hays 2955 Virus Hold 5/17/21
971-93713 4/25/21 Perry Vong 3637 Will not power on Hold 4/30/21
424-30728 4/26/21 Walker Dodson 9955 Will not power on Closed 5/2/21
677-54555 4/28/21 Lowe Vong 6330 Will not power on Hold 5/27/21
875-36070 5/2/21 Delgado Dodson 3488 Will not power on Closed 5/28/21
692-66855 5/2/21 Fletcher Rousaux 7476 Virus Open 5/29/21
628-20629 5/3/21 Rodriquez Hays 4504 Virus Hold 5/16/21
834-13215 5/3/21 Fields Leggett 8397 Virus Open 6/2/21
295-57913 5/5/21 Nguyen Cox 6494 Will not power on Closed 5/13/21
868-40830 5/5/21 Griffin Dodson 7125 Forgotten Password Closed 5/7/21
719-34522 5/5/21 Shelton Leggett 6925 Virus Open 5/10/21
374-70234 5/7/21 Johnson Cox 1834 Forgotten Password Open 5/22/21
844-13469 5/9/21 Curtis Rousaux 3345 Will not power on Open 5/20/21
649-90703 5/9/21 Butler Vong 2651 Will not power on Open 6/8/21
240-64918 5/9/21 Frazier Cox 6903 Forgotten Password Hold 6/8/21
727-38195 5/14/21 Robbins Hays 9354 Virus Hold 6/8/21
975-62266 5/15/21 Kim Broadnax 9834 Virus Hold 5/21/21
862-52194 5/16/21 Clark Broadnax 5897 Will not power on Hold 5/26/21
904-44724 5/17/21 Ortega Vong 8203 Printing Issues Hold 5/27/21
556-31818 5/18/21 Graham Rousaux 9795 Software Update Closed 6/5/21
824-74907 5/18/21 Soto Hays 7464 Printing Issues Open 6/14/21
677-39516 5/20/21 Marshall Vong 1975 Printing Issues Hold 5/31/21
677-39516 5/20/21 Marshall Vong 1975 Printing Issues Hold 5/31/21
286-68356 5/23/21 Johnson Vong 3482 Forgotten Password Open 6/14/21
207-49346 5/27/21 Mckinney Rousaux 6211 Virus Open 6/5/21
816-11026 5/28/21 Parks Vong 6632 Will not power on Closed 7/21/21