Research Proposal
pjain
OutputFinalSPSS.doc
Your temporary usage period for IBM SPSS Statistics will expire in 6471 days.
GET
FILE='C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav'.
DATASET NAME DataSet1 WINDOW=FRONT.
DATASET CLOSE DataSet1.
RECODE q4 (1=1) (2 thru 4=2) INTO OverallQ4re.
VARIABLE LABELS OverallQ4re 'SatisfactionRecoded'.
EXECUTE.
RECODE q5 (1=1) (2 thru 5=2) INTO OverallQ5re.
VARIABLE LABELS OverallQ5re 'RecodedQ5'.
EXECUTE.
RECODE q6 (1=1) (2 thru 5=2) INTO overallQ6re.
VARIABLE LABELS overallQ6re 'recodedQ6'.
EXECUTE.
RECODE q9_5per (3=2) (1 thru 2=1) (4 thru 5=3) INTO Q9_5recoded.
VARIABLE LABELS Q9_5recoded 'Q9@5%recoded'.
EXECUTE.
RECODE q9_10per (4=2) (5=3) (1 thru 3=1) INTO Q9_10Recoded.
VARIABLE LABELS Q9_10Recoded 'Q9 10perc recoded'.
EXECUTE.
RECODE q11 (3=2) (4=3) (1 thru 2=1) INTO Q11_recoded.
VARIABLE LABELS Q11_recoded 'RecodedQ11'.
EXECUTE.
RECODE q12 (1 thru 3=1) (4 thru 5=2) (6 thru 7=3) (8 thru 14=4) INTO Q12_recoded.
VARIABLE LABELS Q12_recoded 'AgeRecoded'.
EXECUTE.
RECODE q13 (3=2) (4=3) (5=4) (6=5) (1 thru 2=1) INTO Q13_recoded.
VARIABLE LABELS Q13_recoded 'IncomeQ13Recoded'.
EXECUTE.
DATASET ACTIVATE DataSet2.
SAVE OUTFILE='C:\Users\paryu\Downloads\Case 1.1 Dell Data (2).sav'
/COMPRESSED.
SAVE OUTFILE='C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav'
/COMPRESSED.
CROSSTABS
/TABLES=Q11_recoded Q12_recoded Q13_recoded BY OverallQ4re OverallQ5re overallQ6re
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ PHI
/CELLS=COUNT COLUMN
/COUNT ROUND CELL.
Crosstabs
Notes
Output Created
13-APR-2018 18:50:14
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics for each table are based on all the cases with valid data in the specified range(s) for all variables in each table.
Syntax
CROSSTABS
/TABLES=Q11_recoded Q12_recoded Q13_recoded BY OverallQ4re OverallQ5re overallQ6re
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ PHI
/CELLS=COUNT COLUMN
/COUNT ROUND CELL.
Resources
Processor Time
00:00:00.05
Elapsed Time
00:00:00.08
Dimensions Requested
2
Cells Available
524245
[DataSet2] C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Case Processing Summary
Cases
Valid
Missing
Total
N
Percent
N
Percent
N
Percent
RecodedQ11 * SatisfactionRecoded
372
100.0%
0
0.0%
372
100.0%
RecodedQ11 * RecodedQ5
372
100.0%
0
0.0%
372
100.0%
RecodedQ11 * recodedQ6
372
100.0%
0
0.0%
372
100.0%
AgeRecoded * SatisfactionRecoded
372
100.0%
0
0.0%
372
100.0%
AgeRecoded * RecodedQ5
372
100.0%
0
0.0%
372
100.0%
AgeRecoded * recodedQ6
372
100.0%
0
0.0%
372
100.0%
IncomeQ13Recoded * SatisfactionRecoded
334
89.8%
38
10.2%
372
100.0%
IncomeQ13Recoded * RecodedQ5
334
89.8%
38
10.2%
372
100.0%
IncomeQ13Recoded * recodedQ6
334
89.8%
38
10.2%
372
100.0%
RecodedQ11 * SatisfactionRecoded
Crosstab
SatisfactionRecoded
Very Satisfied
Somewhat or Dissatisfied
RecodedQ11
Some High school graduate or less
Count
25
18
% within SatisfactionRecoded
12.0%
11.0%
Technical
Count
57
56
% within SatisfactionRecoded
27.4%
34.1%
College graduate
Count
126
90
% within SatisfactionRecoded
60.6%
54.9%
Total
Count
208
164
% within SatisfactionRecoded
100.0%
100.0%
Crosstab
Total
RecodedQ11
Some High school graduate or less
Count
43
% within SatisfactionRecoded
11.6%
Technical
Count
113
% within SatisfactionRecoded
30.4%
College graduate
Count
216
% within SatisfactionRecoded
58.1%
Total
Count
372
% within SatisfactionRecoded
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
1.972a
2
.373
Likelihood Ratio
1.965
2
.374
Linear-by-Linear Association
.413
1
.520
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 18.96.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.073
.373
Cramer's V
.073
.373
N of Valid Cases
372
RecodedQ11 * RecodedQ5
Crosstab
RecodedQ5
Defo would recommend
prob would or less like
RecodedQ11
Some High school graduate or less
Count
21
22
% within RecodedQ5
11.9%
11.3%
Technical
Count
51
62
% within RecodedQ5
28.8%
31.8%
College graduate
Count
105
111
% within RecodedQ5
59.3%
56.9%
Total
Count
177
195
% within RecodedQ5
100.0%
100.0%
Crosstab
Total
RecodedQ11
Some High school graduate or less
Count
43
% within RecodedQ5
11.6%
Technical
Count
113
% within RecodedQ5
30.4%
College graduate
Count
216
% within RecodedQ5
58.1%
Total
Count
372
% within RecodedQ5
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
.391a
2
.823
Likelihood Ratio
.391
2
.822
Linear-by-Linear Association
.064
1
.801
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 20.46.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.032
.823
Cramer's V
.032
.823
N of Valid Cases
372
RecodedQ11 * recodedQ6
Crosstab
recodedQ6
Defo would choose
Prob would or less like
RecodedQ11
Some High school graduate or less
Count
30
13
% within recodedQ6
12.5%
9.8%
Technical
Count
70
43
% within recodedQ6
29.2%
32.6%
College graduate
Count
140
76
% within recodedQ6
58.3%
57.6%
Total
Count
240
132
% within recodedQ6
100.0%
100.0%
Crosstab
Total
RecodedQ11
Some High school graduate or less
Count
43
% within recodedQ6
11.6%
Technical
Count
113
% within recodedQ6
30.4%
College graduate
Count
216
% within recodedQ6
58.1%
Total
Count
372
% within recodedQ6
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
.852a
2
.653
Likelihood Ratio
.862
2
.650
Linear-by-Linear Association
.063
1
.801
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 15.26.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.048
.653
Cramer's V
.048
.653
N of Valid Cases
372
AgeRecoded * SatisfactionRecoded
Crosstab
SatisfactionRecoded
Total
Very Satisfied
Somewhat or Dissatisfied
AgeRecoded
18 to 29
Count
53
40
93
% within SatisfactionRecoded
25.5%
24.4%
25.0%
30 to 39
Count
52
43
95
% within SatisfactionRecoded
25.0%
26.2%
25.5%
40 to 49
Count
55
44
99
% within SatisfactionRecoded
26.4%
26.8%
26.6%
50+
Count
48
37
85
% within SatisfactionRecoded
23.1%
22.6%
22.8%
Total
Count
208
164
372
% within SatisfactionRecoded
100.0%
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
.113a
3
.990
Likelihood Ratio
.113
3
.990
Linear-by-Linear Association
.002
1
.969
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 37.47.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.017
.990
Cramer's V
.017
.990
N of Valid Cases
372
AgeRecoded * RecodedQ5
Crosstab
RecodedQ5
Total
Defo would recommend
prob would or less like
AgeRecoded
18 to 29
Count
47
46
93
% within RecodedQ5
26.6%
23.6%
25.0%
30 to 39
Count
43
52
95
% within RecodedQ5
24.3%
26.7%
25.5%
40 to 49
Count
44
55
99
% within RecodedQ5
24.9%
28.2%
26.6%
50+
Count
43
42
85
% within RecodedQ5
24.3%
21.5%
22.8%
Total
Count
177
195
372
% within RecodedQ5
100.0%
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
1.229a
3
.746
Likelihood Ratio
1.230
3
.746
Linear-by-Linear Association
.005
1
.944
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 40.44.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.057
.746
Cramer's V
.057
.746
N of Valid Cases
372
AgeRecoded * recodedQ6
Crosstab
recodedQ6
Total
Defo would choose
Prob would or less like
AgeRecoded
18 to 29
Count
64
29
93
% within recodedQ6
26.7%
22.0%
25.0%
30 to 39
Count
57
38
95
% within recodedQ6
23.8%
28.8%
25.5%
40 to 49
Count
65
34
99
% within recodedQ6
27.1%
25.8%
26.6%
50+
Count
54
31
85
% within recodedQ6
22.5%
23.5%
22.8%
Total
Count
240
132
372
% within recodedQ6
100.0%
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
1.690a
3
.639
Likelihood Ratio
1.691
3
.639
Linear-by-Linear Association
.201
1
.654
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 30.16.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.067
.639
Cramer's V
.067
.639
N of Valid Cases
372
IncomeQ13Recoded * SatisfactionRecoded
Crosstab
SatisfactionRecoded
Very Satisfied
Somewhat or Dissatisfied
IncomeQ13Recoded
Under $30,000
Count
18
28
% within SatisfactionRecoded
9.7%
18.8%
$30000 to $49,999
Count
52
35
% within SatisfactionRecoded
28.1%
23.5%
$50,000 to $74,999
Count
47
45
% within SatisfactionRecoded
25.4%
30.2%
$75,000 to $99,999
Count
27
16
% within SatisfactionRecoded
14.6%
10.7%
$100,000 and above
Count
41
25
% within SatisfactionRecoded
22.2%
16.8%
Total
Count
185
149
% within SatisfactionRecoded
100.0%
100.0%
Crosstab
Total
IncomeQ13Recoded
Under $30,000
Count
46
% within SatisfactionRecoded
13.8%
$30000 to $49,999
Count
87
% within SatisfactionRecoded
26.0%
$50,000 to $74,999
Count
92
% within SatisfactionRecoded
27.5%
$75,000 to $99,999
Count
43
% within SatisfactionRecoded
12.9%
$100,000 and above
Count
66
% within SatisfactionRecoded
19.8%
Total
Count
334
% within SatisfactionRecoded
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
8.450a
4
.076
Likelihood Ratio
8.454
4
.076
Linear-by-Linear Association
3.763
1
.052
N of Valid Cases
334
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 19.18.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.159
.076
Cramer's V
.159
.076
N of Valid Cases
334
IncomeQ13Recoded * RecodedQ5
Crosstab
RecodedQ5
Defo would recommend
prob would or less like
IncomeQ13Recoded
Under $30,000
Count
17
29
% within RecodedQ5
10.8%
16.5%
$30000 to $49,999
Count
46
41
% within RecodedQ5
29.1%
23.3%
$50,000 to $74,999
Count
39
53
% within RecodedQ5
24.7%
30.1%
$75,000 to $99,999
Count
22
21
% within RecodedQ5
13.9%
11.9%
$100,000 and above
Count
34
32
% within RecodedQ5
21.5%
18.2%
Total
Count
158
176
% within RecodedQ5
100.0%
100.0%
Crosstab
Total
IncomeQ13Recoded
Under $30,000
Count
46
% within RecodedQ5
13.8%
$30000 to $49,999
Count
87
% within RecodedQ5
26.0%
$50,000 to $74,999
Count
92
% within RecodedQ5
27.5%
$75,000 to $99,999
Count
43
% within RecodedQ5
12.9%
$100,000 and above
Count
66
% within RecodedQ5
19.8%
Total
Count
334
% within RecodedQ5
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
4.676a
4
.322
Likelihood Ratio
4.707
4
.319
Linear-by-Linear Association
.979
1
.323
N of Valid Cases
334
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 20.34.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.118
.322
Cramer's V
.118
.322
N of Valid Cases
334
IncomeQ13Recoded * recodedQ6
Crosstab
recodedQ6
Defo would choose
Prob would or less like
IncomeQ13Recoded
Under $30,000
Count
25
21
% within recodedQ6
11.7%
17.5%
$30000 to $49,999
Count
61
26
% within recodedQ6
28.5%
21.7%
$50,000 to $74,999
Count
57
35
% within recodedQ6
26.6%
29.2%
$75,000 to $99,999
Count
25
18
% within recodedQ6
11.7%
15.0%
$100,000 and above
Count
46
20
% within recodedQ6
21.5%
16.7%
Total
Count
214
120
% within recodedQ6
100.0%
100.0%
Crosstab
Total
IncomeQ13Recoded
Under $30,000
Count
46
% within recodedQ6
13.8%
$30000 to $49,999
Count
87
% within recodedQ6
26.0%
$50,000 to $74,999
Count
92
% within recodedQ6
27.5%
$75,000 to $99,999
Count
43
% within recodedQ6
12.9%
$100,000 and above
Count
66
% within recodedQ6
19.8%
Total
Count
334
% within recodedQ6
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
5.013a
4
.286
Likelihood Ratio
5.002
4
.287
Linear-by-Linear Association
.549
1
.459
N of Valid Cases
334
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 15.45.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.123
.286
Cramer's V
.123
.286
N of Valid Cases
334
CROSSTABS
/TABLES=Q11_recoded Q12_recoded Q13_recoded q1 BY Q9_5recoded Q9_10Recoded
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ PHI
/CELLS=COUNT COLUMN
/COUNT ROUND CELL.
Crosstabs
Notes
Output Created
13-APR-2018 19:05:43
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics for each table are based on all the cases with valid data in the specified range(s) for all variables in each table.
Syntax
CROSSTABS
/TABLES=Q11_recoded Q12_recoded Q13_recoded q1 BY Q9_5recoded Q9_10Recoded
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ PHI
/CELLS=COUNT COLUMN
/COUNT ROUND CELL.
Resources
Processor Time
00:00:00.06
Elapsed Time
00:00:00.07
Dimensions Requested
2
Cells Available
524245
Case Processing Summary
Cases
Valid
Missing
Total
N
Percent
N
Percent
N
Percent
RecodedQ11 * Q9@5%recoded
372
100.0%
0
0.0%
372
100.0%
RecodedQ11 * Q9 10perc recoded
372
100.0%
0
0.0%
372
100.0%
AgeRecoded * Q9@5%recoded
372
100.0%
0
0.0%
372
100.0%
AgeRecoded * Q9 10perc recoded
372
100.0%
0
0.0%
372
100.0%
IncomeQ13Recoded * Q9@5%recoded
334
89.8%
38
10.2%
372
100.0%
IncomeQ13Recoded * Q9 10perc recoded
334
89.8%
38
10.2%
372
100.0%
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use. * Q9@5%recoded
372
100.0%
0
0.0%
372
100.0%
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use. * Q9 10perc recoded
372
100.0%
0
0.0%
372
100.0%
RecodedQ11 * Q9@5%recoded
Crosstab
Q9@5%recoded
defo or prob
might or might not
RecodedQ11
Some High school graduate or less
Count
15
12
% within Q9@5%recoded
13.4%
8.8%
Technical
Count
29
42
% within Q9@5%recoded
25.9%
30.7%
College graduate
Count
68
83
% within Q9@5%recoded
60.7%
60.6%
Total
Count
112
137
% within Q9@5%recoded
100.0%
100.0%
Crosstab
Q9@5%recoded
Total
prob or defo NOT
RecodedQ11
Some High school graduate or less
Count
16
43
% within Q9@5%recoded
13.0%
11.6%
Technical
Count
42
113
% within Q9@5%recoded
34.1%
30.4%
College graduate
Count
65
216
% within Q9@5%recoded
52.8%
58.1%
Total
Count
123
372
% within Q9@5%recoded
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
3.661a
4
.454
Likelihood Ratio
3.753
4
.441
Linear-by-Linear Association
.736
1
.391
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 12.95.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.099
.454
Cramer's V
.070
.454
N of Valid Cases
372
RecodedQ11 * Q9 10perc recoded
Crosstab
Q9 10perc recoded
Defo might or might not Purchase
Prob not
RecodedQ11
Some High school graduate or less
Count
14
14
% within Q9 10perc recoded
11.9%
10.9%
Technical
Count
33
35
% within Q9 10perc recoded
28.0%
27.1%
College graduate
Count
71
80
% within Q9 10perc recoded
60.2%
62.0%
Total
Count
118
129
% within Q9 10perc recoded
100.0%
100.0%
Crosstab
Q9 10perc recoded
Total
Defo not
RecodedQ11
Some High school graduate or less
Count
15
43
% within Q9 10perc recoded
12.0%
11.6%
Technical
Count
45
113
% within Q9 10perc recoded
36.0%
30.4%
College graduate
Count
65
216
% within Q9 10perc recoded
52.0%
58.1%
Total
Count
125
372
% within Q9 10perc recoded
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
3.289a
4
.511
Likelihood Ratio
3.260
4
.515
Linear-by-Linear Association
.900
1
.343
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 13.64.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.094
.511
Cramer's V
.066
.511
N of Valid Cases
372
AgeRecoded * Q9@5%recoded
Crosstab
Q9@5%recoded
defo or prob
might or might not
prob or defo NOT
AgeRecoded
18 to 29
Count
23
35
35
% within Q9@5%recoded
20.5%
25.5%
28.5%
30 to 39
Count
33
34
28
% within Q9@5%recoded
29.5%
24.8%
22.8%
40 to 49
Count
31
39
29
% within Q9@5%recoded
27.7%
28.5%
23.6%
50+
Count
25
29
31
% within Q9@5%recoded
22.3%
21.2%
25.2%
Total
Count
112
137
123
% within Q9@5%recoded
100.0%
100.0%
100.0%
Crosstab
Total
AgeRecoded
18 to 29
Count
93
% within Q9@5%recoded
25.0%
30 to 39
Count
95
% within Q9@5%recoded
25.5%
40 to 49
Count
99
% within Q9@5%recoded
26.6%
50+
Count
85
% within Q9@5%recoded
22.8%
Total
Count
372
% within Q9@5%recoded
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
3.703a
6
.717
Likelihood Ratio
3.726
6
.714
Linear-by-Linear Association
.183
1
.669
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 25.59.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.100
.717
Cramer's V
.071
.717
N of Valid Cases
372
AgeRecoded * Q9 10perc recoded
Crosstab
Q9 10perc recoded
Total
Defo might or might not Purchase
Prob not
Defo not
AgeRecoded
18 to 29
Count
29
29
35
93
% within Q9 10perc recoded
24.6%
22.5%
28.0%
25.0%
30 to 39
Count
34
33
28
95
% within Q9 10perc recoded
28.8%
25.6%
22.4%
25.5%
40 to 49
Count
30
40
29
99
% within Q9 10perc recoded
25.4%
31.0%
23.2%
26.6%
50+
Count
25
27
33
85
% within Q9 10perc recoded
21.2%
20.9%
26.4%
22.8%
Total
Count
118
129
125
372
% within Q9 10perc recoded
100.0%
100.0%
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
4.350a
6
.629
Likelihood Ratio
4.301
6
.636
Linear-by-Linear Association
.110
1
.740
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 26.96.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.108
.629
Cramer's V
.076
.629
N of Valid Cases
372
IncomeQ13Recoded * Q9@5%recoded
Crosstab
Q9@5%recoded
defo or prob
might or might not
IncomeQ13Recoded
Under $30,000
Count
11
12
% within Q9@5%recoded
10.9%
9.8%
$30000 to $49,999
Count
28
25
% within Q9@5%recoded
27.7%
20.3%
$50,000 to $74,999
Count
24
43
% within Q9@5%recoded
23.8%
35.0%
$75,000 to $99,999
Count
16
13
% within Q9@5%recoded
15.8%
10.6%
$100,000 and above
Count
22
30
% within Q9@5%recoded
21.8%
24.4%
Total
Count
101
123
% within Q9@5%recoded
100.0%
100.0%
Crosstab
Q9@5%recoded
Total
prob or defo NOT
IncomeQ13Recoded
Under $30,000
Count
23
46
% within Q9@5%recoded
20.9%
13.8%
$30000 to $49,999
Count
34
87
% within Q9@5%recoded
30.9%
26.0%
$50,000 to $74,999
Count
25
92
% within Q9@5%recoded
22.7%
27.5%
$75,000 to $99,999
Count
14
43
% within Q9@5%recoded
12.7%
12.9%
$100,000 and above
Count
14
66
% within Q9@5%recoded
12.7%
19.8%
Total
Count
110
334
% within Q9@5%recoded
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
18.174a
8
.020
Likelihood Ratio
18.069
8
.021
Linear-by-Linear Association
6.270
1
.012
N of Valid Cases
334
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 13.00.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.233
.020
Cramer's V
.165
.020
N of Valid Cases
334
IncomeQ13Recoded * Q9 10perc recoded
Crosstab
Q9 10perc recoded
Defo might or might not Purchase
Prob not
IncomeQ13Recoded
Under $30,000
Count
10
17
% within Q9 10perc recoded
9.5%
14.9%
$30000 to $49,999
Count
27
25
% within Q9 10perc recoded
25.7%
21.9%
$50,000 to $74,999
Count
27
35
% within Q9 10perc recoded
25.7%
30.7%
$75,000 to $99,999
Count
17
13
% within Q9 10perc recoded
16.2%
11.4%
$100,000 and above
Count
24
24
% within Q9 10perc recoded
22.9%
21.1%
Total
Count
105
114
% within Q9 10perc recoded
100.0%
100.0%
Crosstab
Q9 10perc recoded
Total
Defo not
IncomeQ13Recoded
Under $30,000
Count
19
46
% within Q9 10perc recoded
16.5%
13.8%
$30000 to $49,999
Count
35
87
% within Q9 10perc recoded
30.4%
26.0%
$50,000 to $74,999
Count
30
92
% within Q9 10perc recoded
26.1%
27.5%
$75,000 to $99,999
Count
13
43
% within Q9 10perc recoded
11.3%
12.9%
$100,000 and above
Count
18
66
% within Q9 10perc recoded
15.7%
19.8%
Total
Count
115
334
% within Q9 10perc recoded
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
7.237a
8
.511
Likelihood Ratio
7.351
8
.499
Linear-by-Linear Association
4.600
1
.032
N of Valid Cases
334
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 13.52.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.147
.511
Cramer's V
.104
.511
N of Valid Cases
334
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use. * Q9@5%recoded
Crosstab
Q9@5%recoded
defo or prob
might or might not
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use.
Less than 1 hour
Count
11
4
% within Q9@5%recoded
9.8%
2.9%
1 to 5 hours
Count
37
53
% within Q9@5%recoded
33.0%
38.7%
6 to 10 hours
Count
34
39
% within Q9@5%recoded
30.4%
28.5%
11 to 20 hours
Count
12
21
% within Q9@5%recoded
10.7%
15.3%
21 to 40 hours
Count
9
15
% within Q9@5%recoded
8.0%
10.9%
41 hours or more
Count
9
5
% within Q9@5%recoded
8.0%
3.6%
Total
Count
112
137
% within Q9@5%recoded
100.0%
100.0%
Crosstab
Q9@5%recoded
Total
prob or defo NOT
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use.
Less than 1 hour
Count
5
20
% within Q9@5%recoded
4.1%
5.4%
1 to 5 hours
Count
49
139
% within Q9@5%recoded
39.8%
37.4%
6 to 10 hours
Count
32
105
% within Q9@5%recoded
26.0%
28.2%
11 to 20 hours
Count
22
55
% within Q9@5%recoded
17.9%
14.8%
21 to 40 hours
Count
10
34
% within Q9@5%recoded
8.1%
9.1%
41 hours or more
Count
5
19
% within Q9@5%recoded
4.1%
5.1%
Total
Count
123
372
% within Q9@5%recoded
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
12.842a
10
.233
Likelihood Ratio
12.257
10
.268
Linear-by-Linear Association
.000
1
.999
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 5.72.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.186
.233
Cramer's V
.131
.233
N of Valid Cases
372
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use. * Q9 10perc recoded
Crosstab
Q9 10perc recoded
Defo might or might not Purchase
Prob not
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use.
Less than 1 hour
Count
12
4
% within Q9 10perc recoded
10.2%
3.1%
1 to 5 hours
Count
42
47
% within Q9 10perc recoded
35.6%
36.4%
6 to 10 hours
Count
34
37
% within Q9 10perc recoded
28.8%
28.7%
11 to 20 hours
Count
13
19
% within Q9 10perc recoded
11.0%
14.7%
21 to 40 hours
Count
10
13
% within Q9 10perc recoded
8.5%
10.1%
41 hours or more
Count
7
9
% within Q9 10perc recoded
5.9%
7.0%
Total
Count
118
129
% within Q9 10perc recoded
100.0%
100.0%
Crosstab
Q9 10perc recoded
Total
Defo not
Approximately how many total hours per week do you spend online? This would be the total from all the locations you might use.
Less than 1 hour
Count
4
20
% within Q9 10perc recoded
3.2%
5.4%
1 to 5 hours
Count
50
139
% within Q9 10perc recoded
40.0%
37.4%
6 to 10 hours
Count
34
105
% within Q9 10perc recoded
27.2%
28.2%
11 to 20 hours
Count
23
55
% within Q9 10perc recoded
18.4%
14.8%
21 to 40 hours
Count
11
34
% within Q9 10perc recoded
8.8%
9.1%
41 hours or more
Count
3
19
% within Q9 10perc recoded
2.4%
5.1%
Total
Count
125
372
% within Q9 10perc recoded
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
13.087a
10
.219
Likelihood Ratio
12.813
10
.234
Linear-by-Linear Association
.167
1
.682
N of Valid Cases
372
a. 0 cells (0.0%) have expected count less than 5. The minimum expected count is 6.03.
Symmetric Measures
Value
Approximate Significance
Nominal by Nominal
Phi
.188
.219
Cramer's V
.133
.219
N of Valid Cases
372
T-TEST GROUPS=OverallQ4re(1 2)
/MISSING=ANALYSIS
/VARIABLES=q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13
/CRITERIA=CI(.95).
T-Test
Notes
Output Created
13-APR-2018 19:29:22
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User defined missing values are treated as missing.
Cases Used
Statistics for each analysis are based on the cases with no missing or out-of-range data for any variable in the analysis.
Syntax
T-TEST GROUPS=OverallQ4re(1 2)
/MISSING=ANALYSIS
/VARIABLES=q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13
/CRITERIA=CI(.95).
Resources
Processor Time
00:00:00.03
Elapsed Time
00:00:00.03
Group Statistics
SatisfactionRecoded
N
Mean
Std. Deviation
Std. Error Mean
And how much do you agree that Dell Computers makes ordering a computer system easy?
Very Satisfied
208
8.1442
1.12862
.07826
Somewhat or Dissatisfied
164
7.2317
1.70023
.13277
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Very Satisfied
205
8.14634
1.183236
.082641
Somewhat or Dissatisfied
164
6.87805
1.826124
.142596
And how much do you agree that Dell Computers delivers its products quickly?
Very Satisfied
208
7.4904
1.49392
.10358
Somewhat or Dissatisfied
164
6.1463
2.01906
.15766
And how much do you agree that Dell Computers prices its products competitively?
Very Satisfied
208
8.6346
.78707
.05457
Somewhat or Dissatisfied
164
7.6402
1.59326
.12441
And how much do you agree that Dell Computers features attractively designed computer system components?
Very Satisfied
201
6.9353
1.72360
.12157
Somewhat or Dissatisfied
158
5.8291
1.90605
.15164
And how much do you agree that Dell has computers that run programs quickly?
Very Satisfied
207
8.0386
1.45431
.10108
Somewhat or Dissatisfied
163
6.8221
1.94657
.15247
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
Very Satisfied
206
7.8398
1.86850
.13018
Somewhat or Dissatisfied
163
7.3804
1.91230
.14978
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
Very Satisfied
208
8.1346
1.17179
.08125
Somewhat or Dissatisfied
164
6.7927
1.84848
.14434
And how much do you agree that Dell Computers bundles its computers with appropriate software?
Very Satisfied
203
6.3793
3.17462
.22281
Somewhat or Dissatisfied
161
5.6894
3.17261
.25004
And how much do you agree that Dell Computers bundles its computers with Internet access?
Very Satisfied
205
6.9024
2.72969
.19065
Somewhat or Dissatisfied
161
6.1118
2.82620
.22274
And how much do you agree that Dell Computers allows users to easily assemble components?
Very Satisfied
192
7.7604
2.24072
.16171
Somewhat or Dissatisfied
154
6.9156
2.69095
.21684
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
Very Satisfied
206
8.2913
1.35165
.09417
Somewhat or Dissatisfied
163
7.0245
1.80175
.14112
And how much do you agree that Dell Computers offer easily accessible technical support?
Very Satisfied
208
8.4135
.99865
.06924
Somewhat or Dissatisfied
164
7.9268
1.57652
.12311
Independent Samples Test
Levene's Test for Equality of Variances
t-test for Equality of Means
F
Sig.
t
df
Sig. (2-tailed)
Mean Difference
Std. Error Difference
95% Confidence Interval of the Difference
Lower
And how much do you agree that Dell Computers makes ordering a computer system easy?
Equal variances assumed
21.013
.000
6.200
370
.000
.91252
.14717
.62313
Equal variances not assumed
5.921
270.249
.000
.91252
.15411
.60911
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Equal variances assumed
31.136
.000
8.054
367
.000
1.268293
.157472
.958632
Equal variances not assumed
7.695
266.831
.000
1.268293
.164813
.943794
And how much do you agree that Dell Computers delivers its products quickly?
Equal variances assumed
11.238
.001
7.376
370
.000
1.34404
.18221
.98574
Equal variances not assumed
7.125
291.344
.000
1.34404
.18865
.97276
And how much do you agree that Dell Computers prices its products competitively?
Equal variances assumed
53.624
.000
7.867
370
.000
.99437
.12639
.74584
Equal variances not assumed
7.319
225.195
.000
.99437
.13586
.72666
And how much do you agree that Dell Computers features attractively designed computer system components?
Equal variances assumed
3.112
.079
5.761
357
.000
1.10621
.19203
.72856
Equal variances not assumed
5.692
319.935
.000
1.10621
.19436
.72383
And how much do you agree that Dell has computers that run programs quickly?
Equal variances assumed
21.461
.000
6.879
368
.000
1.21656
.17685
.86881
Equal variances not assumed
6.650
291.429
.000
1.21656
.18293
.85653
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
Equal variances assumed
1.652
.200
2.321
367
.021
.45944
.19791
.07025
Equal variances not assumed
2.315
344.051
.021
.45944
.19845
.06911
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
Equal variances assumed
30.617
.000
8.523
370
.000
1.34193
.15746
1.03231
Equal variances not assumed
8.102
261.949
.000
1.34193
.16564
1.01578
And how much do you agree that Dell Computers bundles its computers with appropriate software?
Equal variances assumed
.005
.942
2.060
362
.040
.68987
.33493
.03121
Equal variances not assumed
2.060
343.458
.040
.68987
.33491
.03114
And how much do you agree that Dell Computers bundles its computers with Internet access?
Equal variances assumed
1.457
.228
2.708
364
.007
.79064
.29196
.21649
Equal variances not assumed
2.697
338.023
.007
.79064
.29319
.21394
And how much do you agree that Dell Computers allows users to easily assemble components?
Equal variances assumed
15.750
.000
3.186
344
.002
.84483
.26516
.32330
Equal variances not assumed
3.123
296.933
.002
.84483
.27050
.31249
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
Equal variances assumed
12.156
.001
7.714
367
.000
1.26672
.16420
.94383
Equal variances not assumed
7.466
292.558
.000
1.26672
.16966
.93281
And how much do you agree that Dell Computers offer easily accessible technical support?
Equal variances assumed
22.083
.000
3.625
370
.000
.48663
.13426
.22263
Equal variances not assumed
3.445
261.819
.001
.48663
.14124
.20851
Independent Samples Test
t-test for Equality of Means
95% Confidence Interval of the Difference
Upper
And how much do you agree that Dell Computers makes ordering a computer system easy?
Equal variances assumed
1.20192
Equal variances not assumed
1.21594
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Equal variances assumed
1.577953
Equal variances not assumed
1.592791
And how much do you agree that Dell Computers delivers its products quickly?
Equal variances assumed
1.70234
Equal variances not assumed
1.71532
And how much do you agree that Dell Computers prices its products competitively?
Equal variances assumed
1.24291
Equal variances not assumed
1.26208
And how much do you agree that Dell Computers features attractively designed computer system components?
Equal variances assumed
1.48386
Equal variances not assumed
1.48859
And how much do you agree that Dell has computers that run programs quickly?
Equal variances assumed
1.56432
Equal variances not assumed
1.57659
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
Equal variances assumed
.84863
Equal variances not assumed
.84977
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
Equal variances assumed
1.65156
Equal variances not assumed
1.66808
And how much do you agree that Dell Computers bundles its computers with appropriate software?
Equal variances assumed
1.34853
Equal variances not assumed
1.34860
And how much do you agree that Dell Computers bundles its computers with Internet access?
Equal variances assumed
1.36478
Equal variances not assumed
1.36734
And how much do you agree that Dell Computers allows users to easily assemble components?
Equal variances assumed
1.36637
Equal variances not assumed
1.37717
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
Equal variances assumed
1.58962
Equal variances not assumed
1.60063
And how much do you agree that Dell Computers offer easily accessible technical support?
Equal variances assumed
.75064
Equal variances not assumed
.76475
T-TEST GROUPS=overallQ6re(1 2)
/MISSING=ANALYSIS
/VARIABLES=q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13
/CRITERIA=CI(.95).
T-Test
Notes
Output Created
13-APR-2018 19:42:32
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User defined missing values are treated as missing.
Cases Used
Statistics for each analysis are based on the cases with no missing or out-of-range data for any variable in the analysis.
Syntax
T-TEST GROUPS=overallQ6re(1 2)
/MISSING=ANALYSIS
/VARIABLES=q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13
/CRITERIA=CI(.95).
Resources
Processor Time
00:00:00.05
Elapsed Time
00:00:00.03
Group Statistics
recodedQ6
N
Mean
Std. Deviation
Std. Error Mean
And how much do you agree that Dell Computers makes ordering a computer system easy?
Defo would choose
240
8.0375
1.29476
.08358
Prob would or less like
132
7.2045
1.63800
.14257
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Defo would choose
239
7.85774
1.488278
.096269
Prob would or less like
130
7.07692
1.754796
.153906
And how much do you agree that Dell Computers delivers its products quickly?
Defo would choose
240
7.3333
1.58092
.10205
Prob would or less like
132
6.1061
2.07955
.18100
And how much do you agree that Dell Computers prices its products competitively?
Defo would choose
240
8.4208
1.02377
.06608
Prob would or less like
132
7.7879
1.63002
.14187
And how much do you agree that Dell Computers features attractively designed computer system components?
Defo would choose
235
6.6511
1.86670
.12177
Prob would or less like
124
6.0645
1.86862
.16781
And how much do you agree that Dell has computers that run programs quickly?
Defo would choose
238
7.7647
1.75363
.11367
Prob would or less like
132
7.0303
1.76885
.15396
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
Defo would choose
238
7.6681
2.03013
.13159
Prob would or less like
131
7.5802
1.64061
.14334
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
Defo would choose
240
7.8083
1.51586
.09785
Prob would or less like
132
7.0606
1.76807
.15389
And how much do you agree that Dell Computers bundles its computers with appropriate software?
Defo would choose
235
6.1532
3.23211
.21084
Prob would or less like
129
5.9302
3.11294
.27408
And how much do you agree that Dell Computers bundles its computers with Internet access?
Defo would choose
236
6.7034
2.83687
.18466
Prob would or less like
130
6.2846
2.71154
.23782
And how much do you agree that Dell Computers allows users to easily assemble components?
Defo would choose
225
7.5733
2.44679
.16312
Prob would or less like
121
7.0331
2.52301
.22936
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
Defo would choose
237
8.0464
1.58447
.10292
Prob would or less like
132
7.1667
1.72174
.14986
And how much do you agree that Dell Computers offer easily accessible technical support?
Defo would choose
240
8.4083
.99367
.06414
Prob would or less like
132
7.8182
1.67523
.14581
Independent Samples Test
Levene's Test for Equality of Variances
t-test for Equality of Means
F
Sig.
t
df
Sig. (2-tailed)
Mean Difference
Std. Error Difference
95% Confidence Interval of the Difference
Lower
And how much do you agree that Dell Computers makes ordering a computer system easy?
Equal variances assumed
9.659
.002
5.391
370
.000
.83295
.15450
.52915
Equal variances not assumed
5.040
222.129
.000
.83295
.16526
.50728
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Equal variances assumed
4.644
.032
4.515
367
.000
.780818
.172957
.440706
Equal variances not assumed
4.301
230.561
.000
.780818
.181534
.423140
And how much do you agree that Dell Computers delivers its products quickly?
Equal variances assumed
12.474
.000
6.386
370
.000
1.22727
.19219
.84935
Equal variances not assumed
5.906
215.578
.000
1.22727
.20779
.81772
And how much do you agree that Dell Computers prices its products competitively?
Equal variances assumed
17.396
.000
4.592
370
.000
.63295
.13783
.36193
Equal variances not assumed
4.044
189.130
.000
.63295
.15651
.32422
And how much do you agree that Dell Computers features attractively designed computer system components?
Equal variances assumed
.164
.686
2.830
357
.005
.58655
.20727
.17893
Equal variances not assumed
2.829
250.179
.005
.58655
.20733
.17821
And how much do you agree that Dell has computers that run programs quickly?
Equal variances assumed
.982
.322
3.847
368
.000
.73440
.19090
.35901
Equal variances not assumed
3.838
268.625
.000
.73440
.19138
.35762
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
Equal variances assumed
1.760
.185
.425
367
.671
.08791
.20684
-.31883
Equal variances not assumed
.452
317.691
.652
.08791
.19459
-.29492
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
Equal variances assumed
2.050
.153
4.287
370
.000
.74773
.17443
.40473
Equal variances not assumed
4.100
237.093
.000
.74773
.18236
.38847
And how much do you agree that Dell Computers bundles its computers with appropriate software?
Equal variances assumed
1.081
.299
.638
362
.524
.22296
.34961
-.46455
Equal variances not assumed
.645
272.179
.520
.22296
.34579
-.45781
And how much do you agree that Dell Computers bundles its computers with Internet access?
Equal variances assumed
.030
.862
1.373
364
.171
.41877
.30507
-.18115
Equal variances not assumed
1.391
276.314
.165
.41877
.30110
-.17396
And how much do you agree that Dell Computers allows users to easily assemble components?
Equal variances assumed
2.241
.135
1.937
344
.054
.54028
.27886
-.00822
Equal variances not assumed
1.920
239.291
.056
.54028
.28145
-.01417
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
Equal variances assumed
1.753
.186
4.955
367
.000
.87975
.17755
.53061
Equal variances not assumed
4.839
252.541
.000
.87975
.18180
.52171
And how much do you agree that Dell Computers offer easily accessible technical support?
Equal variances assumed
37.541
.000
4.264
370
.000
.59015
.13841
.31799
Equal variances not assumed
3.705
182.852
.000
.59015
.15929
.27586
Independent Samples Test
t-test for Equality of Means
95% Confidence Interval of the Difference
Upper
And how much do you agree that Dell Computers makes ordering a computer system easy?
Equal variances assumed
1.13676
Equal variances not assumed
1.15863
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Equal variances assumed
1.120929
Equal variances not assumed
1.138495
And how much do you agree that Dell Computers delivers its products quickly?
Equal variances assumed
1.60519
Equal variances not assumed
1.63683
And how much do you agree that Dell Computers prices its products competitively?
Equal variances assumed
.90397
Equal variances not assumed
.94168
And how much do you agree that Dell Computers features attractively designed computer system components?
Equal variances assumed
.99417
Equal variances not assumed
.99489
And how much do you agree that Dell has computers that run programs quickly?
Equal variances assumed
1.10980
Equal variances not assumed
1.11119
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
Equal variances assumed
.49466
Equal variances not assumed
.47075
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
Equal variances assumed
1.09072
Equal variances not assumed
1.10699
And how much do you agree that Dell Computers bundles its computers with appropriate software?
Equal variances assumed
.91047
Equal variances not assumed
.90373
And how much do you agree that Dell Computers bundles its computers with Internet access?
Equal variances assumed
1.01869
Equal variances not assumed
1.01151
And how much do you agree that Dell Computers allows users to easily assemble components?
Equal variances assumed
1.08877
Equal variances not assumed
1.09472
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
Equal variances assumed
1.22888
Equal variances not assumed
1.23778
And how much do you agree that Dell Computers offer easily accessible technical support?
Equal variances assumed
.86232
Equal variances not assumed
.90444
T-TEST PAIRS=q8_1 WITH q8_2 (PAIRED)
/CRITERIA=CI(.9500)
/MISSING=ANALYSIS.
T-Test
Notes
Output Created
13-APR-2018 19:51:02
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User defined missing values are treated as missing.
Cases Used
Statistics for each analysis are based on the cases with no missing or out-of-range data for any variable in the analysis.
Syntax
T-TEST PAIRS=q8_1 WITH q8_2 (PAIRED)
/CRITERIA=CI(.9500)
/MISSING=ANALYSIS.
Resources
Processor Time
00:00:00.00
Elapsed Time
00:00:00.00
Paired Samples Statistics
Mean
N
Std. Deviation
Std. Error Mean
Pair 1
And how much do you agree that Dell Computers makes ordering a computer system easy?
7.7425
369
1.48044
.07707
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
7.58266
369
1.628324
.084767
Paired Samples Correlations
N
Correlation
Sig.
Pair 1
And how much do you agree that Dell Computers makes ordering a computer system easy? & And how much do you agree that Dell lets customers order computer systems customized to their specifications?
369
.451
.000
Paired Samples Test
Paired Differences
Mean
Std. Deviation
Std. Error Mean
95% Confidence Interval of the Difference
Lower
Pair 1
And how much do you agree that Dell Computers makes ordering a computer system easy? - And how much do you agree that Dell lets customers order computer systems customized to their specifications?
.159892
1.633187
.085020
-.007295
Paired Samples Test
Paired Differences
t
df
Sig. (2-tailed)
95% Confidence Interval of the Difference
Upper
Pair 1
And how much do you agree that Dell Computers makes ordering a computer system easy? - And how much do you agree that Dell lets customers order computer systems customized to their specifications?
.327078
1.881
368
.061
T-TEST PAIRS=q8_6 WITH q8_7 (PAIRED)
/CRITERIA=CI(.9500)
/MISSING=ANALYSIS.
T-Test
Notes
Output Created
13-APR-2018 20:04:52
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User defined missing values are treated as missing.
Cases Used
Statistics for each analysis are based on the cases with no missing or out-of-range data for any variable in the analysis.
Syntax
T-TEST PAIRS=q8_6 WITH q8_7 (PAIRED)
/CRITERIA=CI(.9500)
/MISSING=ANALYSIS.
Resources
Processor Time
00:00:00.03
Elapsed Time
00:00:00.02
Paired Samples Statistics
Mean
N
Std. Deviation
Std. Error Mean
Pair 1
And how much do you agree that Dell has computers that run programs quickly?
7.5041
367
1.79841
.09388
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
7.6485
367
1.88875
.09859
Paired Samples Correlations
N
Correlation
Sig.
Pair 1
And how much do you agree that Dell has computers that run programs quickly? & And how much do you agree that Dell Computers has high-quality computers with no technical problems?
367
.248
.000
Paired Samples Test
Paired Differences
Mean
Std. Deviation
Std. Error Mean
95% Confidence Interval of the Difference
Lower
Pair 1
And how much do you agree that Dell has computers that run programs quickly? - And how much do you agree that Dell Computers has high-quality computers with no technical problems?
-.14441
2.26240
.11810
-.37665
Paired Samples Test
Paired Differences
t
df
Sig. (2-tailed)
95% Confidence Interval of the Difference
Upper
Pair 1
And how much do you agree that Dell has computers that run programs quickly? - And how much do you agree that Dell Computers has high-quality computers with no technical problems?
.08782
-1.223
366
.222
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT q4
/METHOD=ENTER q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13.
Regression
Notes
Output Created
13-APR-2018 20:54:50
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on cases with no missing values for any variable used.
Syntax
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT q4
/METHOD=ENTER q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13.
Resources
Processor Time
00:00:00.02
Elapsed Time
00:00:00.02
Memory Required
14096 bytes
Additional Memory Required for Residual Plots
0 bytes
Variables Entered/Removed a
Model
Variables Entered
Variables Removed
Method
1
And how much do you agree that Dell Computers offer easily accessible technical support?, And how much do you agree that Dell Computers allows users to easily assemble components?, And how much do you agree that Dell Computers delivers its products quickly?, And how much do you agree that Dell Computers has high-quality computers with no technical problems?, And how much do you agree that Dell Computers bundles its computers with appropriate software?, And how much do you agree that Dell has computers that run programs quickly?, And how much do you agree that Dell Computers features attractively designed computer system components?, And how much do you agree that Dell Computers makes ordering a computer system easy?, And how much do you agree that Dell Computers bundles its computers with Internet access?, And how much do you agree that Dell Computers prices its products competitively?, And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?, And how much do you agree that DellComputers has computer systems that users can readily upgrade?, And how much do you agree that Dell lets customers order computer systems customized to their specifications?b
.
Enter
a. Dependent Variable: Overall, how satisfied are you with your Dell computer system?
b. All requested variables entered.
Model Summary
Model
R
R Square
Adjusted R Square
Std. Error of the Estimate
1
.604a
.364
.338
.48427
a. Predictors: (Constant), And how much do you agree that Dell Computers offer easily accessible technical support?, And how much do you agree that Dell Computers allows users to easily assemble components?, And how much do you agree that Dell Computers delivers its products quickly?, And how much do you agree that Dell Computers has high-quality computers with no technical problems?, And how much do you agree that Dell Computers bundles its computers with appropriate software?, And how much do you agree that Dell has computers that run programs quickly?, And how much do you agree that Dell Computers features attractively designed computer system components?, And how much do you agree that Dell Computers makes ordering a computer system easy?, And how much do you agree that Dell Computers bundles its computers with Internet access?, And how much do you agree that Dell Computers prices its products competitively?, And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?, And how much do you agree that DellComputers has computer systems that users can readily upgrade?, And how much do you agree that Dell lets customers order computer systems customized to their specifications?
ANOVA a
Model
Sum of Squares
df
Mean Square
F
Sig.
1
Regression
42.370
13
3.259
13.898
.000b
Residual
73.873
315
.235
Total
116.243
328
a. Dependent Variable: Overall, how satisfied are you with your Dell computer system?
b. Predictors: (Constant), And how much do you agree that Dell Computers offer easily accessible technical support?, And how much do you agree that Dell Computers allows users to easily assemble components?, And how much do you agree that Dell Computers delivers its products quickly?, And how much do you agree that Dell Computers has high-quality computers with no technical problems?, And how much do you agree that Dell Computers bundles its computers with appropriate software?, And how much do you agree that Dell has computers that run programs quickly?, And how much do you agree that Dell Computers features attractively designed computer system components?, And how much do you agree that Dell Computers makes ordering a computer system easy?, And how much do you agree that Dell Computers bundles its computers with Internet access?, And how much do you agree that Dell Computers prices its products competitively?, And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?, And how much do you agree that DellComputers has computer systems that users can readily upgrade?, And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Coefficients a
Model
Unstandardized Coefficients
Standardized Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
3.892
.226
17.210
.000
And how much do you agree that Dell Computers makes ordering a computer system easy?
-.005
.023
-.012
-.208
.836
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
-.035
.025
-.093
-1.397
.163
And how much do you agree that Dell Computers delivers its products quickly?
-.025
.019
-.079
-1.302
.194
And how much do you agree that Dell Computers prices its products competitively?
-.099
.026
-.226
-3.814
.000
And how much do you agree that Dell Computers features attractively designed computer system components?
-.014
.018
-.046
-.813
.417
And how much do you agree that Dell has computers that run programs quickly?
-.039
.019
-.118
-2.030
.043
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
.006
.016
.017
.350
.726
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
-.081
.023
-.222
-3.508
.001
And how much do you agree that Dell Computers bundles its computers with appropriate software?
.007
.010
.038
.735
.463
And how much do you agree that Dell Computers bundles its computers with Internet access?
.012
.012
.054
.930
.353
And how much do you agree that Dell Computers allows users to easily assemble components?
-.004
.012
-.015
-.287
.774
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
-.007
.022
-.021
-.318
.750
And how much do you agree that Dell Computers offer easily accessible technical support?
-.025
.024
-.055
-1.077
.282
a. Dependent Variable: Overall, how satisfied are you with your Dell computer system?
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT q6
/METHOD=ENTER q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13.
Regression
Notes
Output Created
13-APR-2018 21:11:07
Comments
Input
Data
C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav
Active Dataset
DataSet2
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
372
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on cases with no missing values for any variable used.
Syntax
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT q6
/METHOD=ENTER q8_1 q8_2 q8_3 q8_4 q8_5 q8_6 q8_7 q8_8 q8_9 q8_10 q8_11 q8_12 q8_13.
Resources
Processor Time
00:00:00.05
Elapsed Time
00:00:00.04
Memory Required
14096 bytes
Additional Memory Required for Residual Plots
0 bytes
Variables Entered/Removed a
Model
Variables Entered
Variables Removed
Method
1
And how much do you agree that Dell Computers offer easily accessible technical support?, And how much do you agree that Dell Computers allows users to easily assemble components?, And how much do you agree that Dell Computers delivers its products quickly?, And how much do you agree that Dell Computers has high-quality computers with no technical problems?, And how much do you agree that Dell Computers bundles its computers with appropriate software?, And how much do you agree that Dell has computers that run programs quickly?, And how much do you agree that Dell Computers features attractively designed computer system components?, And how much do you agree that Dell Computers makes ordering a computer system easy?, And how much do you agree that Dell Computers bundles its computers with Internet access?, And how much do you agree that Dell Computers prices its products competitively?, And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?, And how much do you agree that DellComputers has computer systems that users can readily upgrade?, And how much do you agree that Dell lets customers order computer systems customized to their specifications?b
.
Enter
a. Dependent Variable: If you could make your computer purchase decision again, how likely would you be to choose Dell?
b. All requested variables entered.
Model Summary
Model
R
R Square
Adjusted R Square
Std. Error of the Estimate
1
.453a
.205
.172
.53780
a. Predictors: (Constant), And how much do you agree that Dell Computers offer easily accessible technical support?, And how much do you agree that Dell Computers allows users to easily assemble components?, And how much do you agree that Dell Computers delivers its products quickly?, And how much do you agree that Dell Computers has high-quality computers with no technical problems?, And how much do you agree that Dell Computers bundles its computers with appropriate software?, And how much do you agree that Dell has computers that run programs quickly?, And how much do you agree that Dell Computers features attractively designed computer system components?, And how much do you agree that Dell Computers makes ordering a computer system easy?, And how much do you agree that Dell Computers bundles its computers with Internet access?, And how much do you agree that Dell Computers prices its products competitively?, And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?, And how much do you agree that DellComputers has computer systems that users can readily upgrade?, And how much do you agree that Dell lets customers order computer systems customized to their specifications?
ANOVA a
Model
Sum of Squares
df
Mean Square
F
Sig.
1
Regression
23.526
13
1.810
6.257
.000b
Residual
91.106
315
.289
Total
114.632
328
a. Dependent Variable: If you could make your computer purchase decision again, how likely would you be to choose Dell?
b. Predictors: (Constant), And how much do you agree that Dell Computers offer easily accessible technical support?, And how much do you agree that Dell Computers allows users to easily assemble components?, And how much do you agree that Dell Computers delivers its products quickly?, And how much do you agree that Dell Computers has high-quality computers with no technical problems?, And how much do you agree that Dell Computers bundles its computers with appropriate software?, And how much do you agree that Dell has computers that run programs quickly?, And how much do you agree that Dell Computers features attractively designed computer system components?, And how much do you agree that Dell Computers makes ordering a computer system easy?, And how much do you agree that Dell Computers bundles its computers with Internet access?, And how much do you agree that Dell Computers prices its products competitively?, And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?, And how much do you agree that DellComputers has computer systems that users can readily upgrade?, And how much do you agree that Dell lets customers order computer systems customized to their specifications?
Coefficients a
Model
Unstandardized Coefficients
Standardized Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
3.226
.251
12.845
.000
And how much do you agree that Dell Computers makes ordering a computer system easy?
-.061
.026
-.152
-2.361
.019
And how much do you agree that Dell lets customers order computer systems customized to their specifications?
.008
.027
.022
.293
.770
And how much do you agree that Dell Computers delivers its products quickly?
-.036
.021
-.115
-1.685
.093
And how much do you agree that Dell Computers prices its products competitively?
-.059
.029
-.135
-2.032
.043
And how much do you agree that Dell Computers features attractively designed computer system components?
.012
.020
.038
.587
.557
And how much do you agree that Dell has computers that run programs quickly?
-.027
.021
-.084
-1.289
.198
And how much do you agree that Dell Computers has high-quality computers with no technical problems?
.020
.018
.064
1.162
.246
And how much do you agree that Dell Computers has high-quality peripherals (e.g., monitor, keyboard, mouse, speakers, disk drives)?
-.043
.026
-.120
-1.699
.090
And how much do you agree that Dell Computers bundles its computers with appropriate software?
.019
.011
.101
1.747
.082
And how much do you agree that Dell Computers bundles its computers with Internet access?
-.004
.014
-.017
-.266
.791
And how much do you agree that Dell Computers allows users to easily assemble components?
-.003
.014
-.013
-.231
.817
And how much do you agree that DellComputers has computer systems that users can readily upgrade?
-.005
.025
-.016
-.215
.830
And how much do you agree that Dell Computers offer easily accessible technical support?
-.051
.026
-.112
-1.948
.052
a. Dependent Variable: If you could make your computer purchase decision again, how likely would you be to choose Dell?
DATASET ACTIVATE DataSet2.
SAVE OUTFILE='C:\Users\paryu\Downloads\Case 1.1 Dell Data (1).sav'
/COMPRESSED.
GET
FILE='C:\Users\paryu\Downloads\Case 1.1 Dell Data (2).sav'.
DATASET NAME DataSet3 WINDOW=FRONT.
DATASET ACTIVATE DataSet2.
DATASET CLOSE DataSet3.
