Case Project is Waste Management, Inc

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4.2 Analysis of Firm Resources and Capabilities

4.2.1 Tangible Resources

Table 4.1 of page 68 of our textbook describes four common types of tangible resources. Follow that typology to respond the following topics/questions:

1a) List the Company’s physical resources (with numbers or other measures) that fall in this category.

2a) Compare the Company’s physical resources with several major companies in the same industry.

3a) Based on above analysis, are the Company’s physical resources “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4a) List your references regarding the Company’s physical resources here.

1b) List the Company’s financial resources (with numbers or other measures) that fall in this category.

2b) Compare the Company’s financial resources with several major companies in the same industry.

3b) Based on above analysis, are the Company’s financial resources “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4b) List your references regarding the Company’s financial resources here.

1c) List the Company’s technological assets (with numbers or other measures) that fall in this category, such as patents, copyrights, superior production technologies, or other technologies adopted in their operations.

2c) Compare the Company’s technological assets with several major companies in the same industry.

3c) Based on above analysis, are the Company’s technological assets “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4c) List your references regarding the Company’s technological assets here.

1d) List the Company’s organizational resources (with numbers or other measures) that fall in this category, such as IT systems, quality control systems, or distribution and retail networks.

2d) Compare the Company’s organizational resources with several major companies in the same industry.

3d) Based on above analysis, are the Company’s organizational resources “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4d) List your references regarding the Company’s organizational resources here.

1e) Can you identify any other types of tangible resources? Please analyze following the same sequence above and add more bullet points below.

4.2.2 Intangible Resources

Table 4.1 of page 68 of our textbook describes four common types of intangible resources. Follow that typology to respond the following topics/questions:

1a) List the Company’s human assets and intellectual capital (with numbers or other measures) that fall in this category, such as quality of workforce, talented employees in key areas, learning and training programs, or proven managerial knowhow.

2a) Compare the Company’s human assets and intellectual capital with several major companies in the same industry.

3a) Are the Company’s human assets and intellectual capital “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4a) List your references regarding the Company’s human assets and intellectual capital here.

1b) List the Company’s brand, image, and reputational assets (with numbers or other measures) that fall in this category, such as brand reputation and awareness ranking by third party and trade associations, buyer loyalty, superior services, or reputation for product quality.

2b) Compare the Company’s brand, image, and reputational assets with several major companies in the same industry

3b) Are the Company’s brand, image, and reputational assets “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4b) List your references regarding the Company’s brand, image, and reputational assets.

1c) List the Company’s relationship resources (with numbers or other measures) that fall in this category, such as

2c) Compare the Company’s relationship resources with several major companies in the same industry

3c) Are the Company’s relationship resources “strong”, “moderate”, or “weak” (or terms like “moderate and improving” or “strong but declining”) compared with major competitors in the industry?

4c) List your references regarding the Company’s relationship resources here.

1d) Describe the Company’s culture with balanced views and also refer to Section 4.1.4 (but you should discuss more briefly here).

2d) Compare the Company’s culture with several major companies in the same industry to justify your judgment in 1a).

3d) Are the Company’s culture “strong and productive”, “weak”, or “strong and counterproductive” (or similar descriptive terms) compared with major competitors in the industry?

4d) List your references regarding the Company’s human assets and intellectual capital here.

4.2.3 Capabilities

The following table describes seven common types of capabilities. Follow that typology to analyze each of them following the same sequence and requirement as that in the previous section (4.2.2). Please use bullet points for your arguments. Keep in mind for each of these capabilities you need to 1) describe/analyze the capability, 2) compare it with industry peers, and 3) give your judgment (strong, moderate, weak, etc). Lastly you need to provide any references that help you to conduct the analysis.

4.2.4 Core Competencies and Sustainable Advantages

1) Use one sentence to summarize the definition of “core competencies”.

2) Among all the resources and capabilities, you analyzed in previous two sections, what do you think are the core competencies of Waste Management, Inc according to the definition of core competencies? Briefly give your justification.

3) Use VIRO framework, make a table below similar to (any of) our sample papers to show those resources/capabilities that can pass the VIRO check. Do not list those that cannot pass the check. Also, you need to fill the table with some justification for your selection.

4) List your references here.

4.2.5 Value Chain Analysis

1) Draw a figure/table (with simple descriptions) for the industry value chain (following the textbook and/or sample paper). Make your terms/descriptions specific to our industry.

2) Draw a figure/table (with simple descriptions) for Waste Management, Inc’s value chain (following the textbook and/or sample paper). Make your terms/descriptions specific to the Company.

3) Do you think the Company’s various activities in its value chain are consistent with each other and aligned with the Company’s strategy and positioning?

4.2.6 Summary of Firm Resources, Capabilities, and Value Chain

(NO outline needed)

5. SWOT Analysis

1) After reviewing your team’s project part one, analyze and list the Company’s opportunities, and specify the sourcing sections (such as “4.1.6”) that you were using to identify them.

2) After reviewing your team’s project part one, analyze and list the threats that the Company is facing below, and specify the sourcing sections (such as “4.1.6”) that you were using to identify the threats.

3) After reviewing your team’s work on internal analysis of the Company, analyze and list the company’s strengths, and specify the sourcing sections (such as “4.1.6”) that you were using to identify them.

4) After reviewing your team’s work on internal analysis of the Company, analyze and list the company’s weaknesses, and specify the sourcing sections (such as “4.1.6”) that you were using to identify them.

5) Search in our online databases to find an existing SWOT analysis of the Company. Copy their SWOT below.

6) Find and list the discrepancy between your own SWOT and the one from literature. If it is significant, please discuss with your team to see if revisions for the previous sourcing sections are needed to make a better and thorough SWOT. Please reflect the revisions in your complete drafts.

7) List your references here.