service quality on customer satisfaction in Saudi Airlines company

The impact of service quality on customer satisfaction in Saudi Airlines company

Ch1

1. The proposal elements.

2. Introduction.

3. And what else you think will fit here.

Ch 2

1. Literature review. (4-5).

2. quality on customer satisfaction in Saudi Airlines company ( this is the main topic so you have give the length of the research here)

3. Customer satisfaction(Saudi Airlines company).

4. Quality of services (Saudi Airlines company).

Ch3

1. Hypotheses.

2. Questionnaire.(users must be more than 100 persons).

3. Questionnaire results.

4. Information about users like genders, age..etc

Ch4

1. Conclusion (biased on the questionnaire).

Ch5

1. Recommendation( for this study).

2. Limitation (for this study).

Plz provide the Questionnaire Questions.

And follow the university rule about the referencing APA and this stuff you are expert about it.