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Copyright © 2008 Dondi Enos Costin

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ESSENTIAL LEADERSHIP COMPETENCIES FOR

U.S. AIR FORCE WING CHAPLAINS

A Dissertation

Presented to

the Faculty of

The Southern Baptist Theological Seminary

In Partial Fulfillment

of the Requirements for the Degree

Doctor of Philosophy

by

Dondi Enos Costin

December 2008

UMI Number: 3357128

Copyright 2008 by Costin, Dondi E.

All rights reserved

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APPROVAL SHEET

ESSENTIAL LEADERSHIP COMPETENCIES FOR

U.S. AIR FORCE WING CHAPLAINS

Dondi Enos Costin

Read and Approved by:

Date \.*~-

To Vickey,

God's gift to me,

and my partner in leadership

TABLE OF CONTENTS

Page

LIST OF ABBREVIATIONS vii

LIST OF TABLES ix

LIST OF FIGURES xiv

PREFACE xv

Chapter

1. RESEARCH CONCERN 1

Research Problem 2

Research Purpose 9

Research Questions 10

Delimitations of the Study 10

Terminology 11

Research Assumptions 16

Procedural Overview 17

2. PRECEDENT LITERATURE 19

A Theology of Spiritual Responsibility 19

Leadership Development 43

Leadership Development for Ministry Leaders 59

Leadership Development for Military Leaders 62

Competency-Based Leadership Development 77

Ministry Leadership Competency Approaches 90

Military Leadership Competency Approaches 102

Synthesis of Ministry/Military Leadership Competencies 110

iv

Chapter Page

3. METHODOLOGICAL DESIGN 112

Research Question Synopsis 112

Design Overview 113

Population 116

Sample and Delimitations 116

Limits of Generalization 117

Instrumentation 117

Pilot Study 128

Procedures 128

Summary 129

4. ANALYSIS OF FINDINGS 131

Compilation Protocol 131

Findings and Displays 133

Evaluation of the Research Design 201

5. CONCLUSIONS 204

Research Purpose 204

Research Questions 205

Research Implications 205

Research Applications 222

Research Limitations 229

Further Research 230

Summary of Conclusions 232

Appendix

1. RANK ORDER (BY MEAN) OF BOERSMA'S 50 PASTORAL MANAGEMENT COMPETENCIES 234

2. BOERSMA'S PASTORAL LEADERSHIP COMPETENCY MODEL 238

v

Appendix Page

3. A SYSTEMS APPROACH TO CHRISTIAN MANAGEMENT 242

4. COMPREHENSIVE LIST OF MINISTRY LEADERSHIP COMPETENCIES REVIEWED IN PRECEDENT LITERATURE 244

5. COMPREHENSIVE LIST OF MILITARY LEADERSHIP COMPETENCIES REVIEWED IN PRECEDENT LITERATURE 250

6. INITIAL LIST OF LEADERSHIP COMPETENCIES

SELECTED FOR THE CURRENT STUDY 255

7. WING CHAPLAIN LEADERSHIP SURVEY 257

8. RANK ORDER (BY MEAN) OF 72 WING CHAPLAIN LEADERSHIP COMPETENCIES 266

9. ONE-WAY ANALYSIS OF VARIANCE RESULTS FOR RESEARCH QUESTION 3 272

REFERENCE LIST 288

VI

LIST OF ABBREVIATIONS

ACSC

AEC

AF

AFDD

AFI

AFIP

AFIT

AFLTC

ANOVA

ASBC

AWC

CAIB

CCAF

CFETP

CI

CONUS

COT

CPE

CSI

CTOF

DF

DGM

DPAH

Air Command and Staff College

Air Expeditionary Center

Air Force

Air Force Doctrine Document

Air Force Instruction

Air Force Intern Program

Air Force Institute of Technology

Army Family Life Training Center

Analysis of Variance

Air and Space Basic Course

Air War College

Community Action Information Board

Community College of the Air Force

Career Field Education and Training Plan

Civilian Institution

Continental United States

Commissioned Officer Training

Clinical Pastoral Education

Chaplain Service Institute

Chapel Tithes and Offering Funds

Degrees of Freedom

Doing Global Ministry

Chaplain Assignments Branch

vii

DRU

ECQ

ExpeRT

FM

HC

HQ

HSD

IDS

ISD

KMO

KSAO

LC

MAJCOM

MBO

NCO

NCOA

NCOIC

NWC

OPM

PME

SCN

SES

SNCOA

SOS

US

USAF

WCLM

Direct Reporting Unit

Executive Core Qualifications

Expeditionary Readiness Training

Field Manual

Chaplain Service

Headquarters

Honestly Significant Difference

Integrated Delivery System

Instructional Systems Development

Kaiser-Meyer-Olkin

Knowledge, Skills, Abilities, Other Characteristics

Leadership Competency

Major Command

Management By Objectives

Non-Commissioned Officer

Non-Commissioned Officer Academy

Non-Commissioned Officer in Charge

National War College

Office of Personnel Management

Professional Military Education

Survey Control Number

Senior Executive Service

Senior Non-Commissioned Officer Academy

Squadron Officer School

United States

United States Air Force

Wing Chaplain Leadership Model

LIST OF TABLES

Table Page

1. U.S. Air Force leadership competency model 107

2. Respondents grouped by current military pay grade (N = 419) 135

3. Respondents grouped by years of military service (N = 420) 135

4. Respondents grouped by religious preference (N = 418) 136

5. Respondents grouped by highest education level completed (N = 417) 137

6. Respondents grouped by highest professional military education level and method of completion (N = 418) 137

7. Respondents grouped by current position and assignment level (N = 420) 140

8. Respondents grouped by number of active duty members, Reservists, and paid civilians supervised 140

9. Wing and installation chaplain respondents grouped by number of assignments served as a wing or installation chaplain (N = 72) 141

10. Wing and installation chaplain respondents grouped by number of years served as a wing or installation chaplain (N = 72) 142

11. Respondents grouped by position held and assignment level occupied immediately prior to current assignment (N = 72) 143

12. Wing and installation chaplain respondents grouped by faith group and number of weekends per month they preach or lead worship (N = 72) 144

13. Respondents grouped by number of active duty chaplains and chaplain assistants on staff. 145

IX

Table Page

14. Organizational data characterized by weekly worship attendance, weekly religious education attendance, annual appropriated fund budget, and annual Chapel Tithes and Offering Fund budget 146

15. Measures of central tendency for personal demographic data 148

16. Range of leadership competency means by category of scores 152

17. Top 10 leadership competencies (arranged by mean from highest to lowest) 153

18. Bottom 10 leadership competencies (arranged by mean from highest to lowest) 154

19. Top 10 leadership competencies for chaplains and chaplain assistants (arranged as ranked by chaplain assistant means) 155

20. Bottom 10 leadership competencies for chaplains and chaplain assistants (arranged as ranked by chaplain assistant means) 156

21. Eigenvalues and percentage of common variance by factor 158

22. Subscale reliability for the 15 factors 159

23. Factor 1 - Strategic Planning 160

24. Factor 2 - Organizing 161

25. Factor 3 - Spiritual Modeling 162

26. Factor 4 - Team Leadership 163

27. Factor 5 - Visionary Leadership 164

28. Factor 6 - Ministry Practice 164

29. Factor 7 - Performance Evaluation 165

30. Factor 8 - Budgeting 166

31. Factor 9 - Ministry Innovation 166

32. Factor 10 - Exemplary Leadership 167

33. Factor 11 - Servant Leadership 168

x

Pag

34. Factor 12 - Volunteer Involvement 168

35. Factor 13 - Community Leadership 169

36. Factor 14 - Team Empowerment 170

37. Factor 15 - Volunteer Training 170

38. Non-loading competencies 171

39. Factor rankings in order of factor mean scores 172

40. Factor rankings with Tukey groupings 173

41. Summary of one-way analysis of variance results listed by by demographic characteristics and corresponding variables for Research Question 3 190

42. Measures of central tendency for preparation, performance, and satisfaction for wing and installation chaplains and all remaining Chaplain Corps respondents 191

43. Measures of central tendency for preparation, performance, and satisfaction for wing and installation chaplains, other chaplains, and chaplain assistants 192

44. Correlation matrix citing wing chaplain job preparation, wing chaplain job performance, and job satisfaction for wing chaplains 193

45. Correlation matrix citing wing chaplain job preparation, wing chaplain job performance, and job satisfaction for remaining Chaplain Corps personnel 194

46. Wing Chaplain Leadership Model 223

A l . Rank order (by mean) of Boersma's 50 pastoral management competencies 235

A2. Boersma's pastoral leadership competency model (listed by factor in order of factor load) 239

A3. A systems approach to Christian management: leadership and management competencies 243

A4. Rank order (by mean) of 72 wing chaplain leadership competencies 267

XI

Page

A5. One-way analysis of variance for enlisted and officer pay grades and Strategic Planning (Factor 1) 272

A6. One-way analysis of variance for enlisted and officer pay grades and Organizing (Factor 2) 273

A7. One-way analysis of variance for enlisted and officer pay grades and Spiritual Modeling (Factor 3) 273

A8. One-way analysis of variance for enlisted and officer pay grades and Team Leadership (Factor 4) 274

A9. One-way analysis of variance for enlisted and officer pay grades and Ministry Practice (Factor 6) 274

A10. One-way analysis of variance for grouped pay grades and Strategic Planning (Factor 1) 275

A l l . One-way analysis of variance for grouped pay grades and Spiritual Modeling (Factor 3) 276

A12. One-way analysis of variance for grouped pay grades and Ministry Practice (Factor 6) 277

A13. One-way analysis of variance for grouped pay grades and Exemplary Leadership (Factor 10) 278

A14. One-way analysis of variance for religious preference of Chaplain Corps members and Spiritual Modeling (Factor 3) 278

A15. One-way analysis of variance for religious preference of chaplains and Spiritual Modeling (Factor 3) 279

A16. One-way analysis of variance for religious preference of Chaplain Corps members and Ministry Practice (Factor 6) 279

A17. One-way analysis of variance for religious preference of chaplains and Ministry Practice (Factor 6) 280

A18. One-way analysis of variance for grouped education levels and Strategic Planning (Factor 1) 280

A19. One-way analysis of variance for grouped education levels and Spiritual Modeling (Factor 3) 281

A20. One-way analysis of variance for grouped education levels and Ministry Practice (Factor 6) 281

xn

Pag

A21. One-way analysis of variance for grouped professional military education levels and Strategic Planning (Factor 1) 282

A22. One-way analysis of variance for grouped professional military education levels and Spiritual Modeling (Factor 3) 282

A23. One-way analysis of variance for grouped professional military education levels and Team Leadership (Factor 4) 283

A24. One-way analysis of variance for grouped professional military education levels and Ministry Practice (Factor 6) 283

A25. One-way analysis of variance for grouped professional military education levels and Exemplary Leadership (Factor 10) 284

A26. One-way analysis of variance for grouped current position levels and Strategic Planning (Factor 1) 284

A27. One-way analysis of variance for grouped current position levels and Spiritual Modeling (Factor 3) 285

A28. One-way analysis of variance for grouped current position levels and Ministry Practice (Factor 6) 286

A29. One-way analysis of variance for grouped current position levels and Exemplary Leadership (Factor 10) 287

X l l l

LIST OF FIGURES

ure Page

1. Critical career passages in a large business organization 53

2. Simplified version of Hunt's extended multilevel leadership model 65

3. Relationship of leadership levels with enduring leadership competencies , 71

4. Air Force leadership development construct 72

5. Air Force officer career path 73

6. Air Force chaplain career path 74

7. Relationship between leadership competency model and leadership assessment, development, and performance 84

xiv

PREFACE

What Winston Churchill famously said about writing a book is no less true of

completing this work. "Writing a book," he said, "is an adventure. To begin with, it is a

toy and an amusement; then it becomes a mistress, and then it becomes a master, and then

a tyrant. The last phase is that just as you are about to be reconciled to your servitude,

you kill the monster and fling it out to the public." I know exactly what he meant.

Vickey has tolerated this mistress along the way more patiently than anyone

could have imagined, certainly more patiently than I deserved. She helped me kill the

monster—death by a thousand cuts, one paper cut at a time. Of all the people I have to

thank for successfully reaching the end of this adventure, no one deserves my gratitude

more than the godly woman Uncle Sam and I have been dragging around the world the

last nineteen years. I am the turtle on the fence post; she's the reason I'm up there.

I am also grateful to my Cohort One warriors who traveled this path with me.

Working full time while going to school full time is not for the faint of heart. I can

honestly say that my experience with them in this pursuit has made it worth the gallons of

blood, sweat, and tears expended over the last three years or so. If the only thing I ever

received from this adventure was time spent with them and the world class faculty at

Southern Seminary, I would do it all over again—with or without the degree.

It has been a profound honor to have been mentored by the extraordinary

faculty assembled at this seminary. Only in God's Kingdom could an Air Force chaplain

learn church leadership from a Marine sniper—and like it. So, to my once-a-Marine-

always-a-Marine supervising professor (Dr. Larry Purcell), I give the biggest compliment

I know: Semper Fi\ Thanks for your service to our nation behind the sniper scope and

behind the pulpit, both of which glorified the only One who is Always Faithful.

xv

Thanks as well to Dr. Brad Waggoner, without whom I would never have

gotten into this program, much less gotten out of it. I sincerely appreciate his vision in

launching this program and for allowing me into the inaugural doctoral cohort. I am

equally grateful for his help getting this dissertation off the ground, in the air, and then

safely bringing it home in one piece.

I would be remiss if I failed to thank my parents for loving the Lord and

teaching me to do the same. Everything I needed to know about life I learned from them.

And while I always appreciated their unconditional love and always knew I had a good

thing going, I appreciate it all the more every day. In my line of work I am constantly

reminded that not everyone gets to enjoy the love they gave my sister and me. They did

exactly what every parent should do; they treated us like precious cargo from the Lord.

I am grateful as well for the privilege of serving the men and women of our

nation's Armed Forces and their families during one of the most critical periods in our

country's history. I never cease to be amazed at their devotion to duty, their selfless

service, and their dedication to a cause greater than themselves. My commitment to serve

them well, alongside the extraordinary professionals of the Air Force Chaplain Corps, is

ultimately what drove this study. May God's blessing be upon them in their work as

"visible reminders of the Holy" in some of the most dangerous places on the planet.

Finally, and most importantly, I want to thank God for saving me and calling

me and using me in ways I never could have imagined. His strength strengthens me. His

hand guides me. His voice comforts me. His mission motivates me. To Him be the

glory. He alone is worthy of our praise.

Dondi E. Costin

Montgomery, Alabama

December 2008

xvi

CHAPTER 1

RESEARCH CONCERN

When asked "how . . . great leaders create the conditions that promote team

effectiveness," one prominent leadership researcher answers with the trite but accurate

response: "Any way they can" (Hackman 2002, 209). Embedded within that telling

question-answer couplet is a bevy of significant factors contributing to organizational

success, not the least of which is the critical role played by competent leaders. Research

in both ministry (Clinton and Clinton 1997; Ford 1997; Rainer 1996; Rainer 1999b;

Rainer 2001; Rainer 2005; Lifeway Research 2007; Stetzer and Dodson 2007) and non-

ministry settings (Collins 2001; Conger 1992; Covey 2004; Goleman 1998; Hughes,

Ginnett, and Curphy 2006; Kouzes and Posner 2002; Trompenaars and Hampden-Turner

2001; Van Velsor and Drath 2004; Yukl 2006; Zenger and Folkman 2002) strongly

suggests that competent leaders generate genuinely positive impact in organizational life.

Military chaplains straddle the seemingly mutually exclusive realms of ministry and

military (Groh 1991), both of which demand unique leadership competencies to foster

organizational effectiveness in their respective contexts (Barna 1997; Guillot 2003).

In their dual role as God-called ministers and government-commissioned

officers, Air Force wing chaplains are uniquely positioned as recognized leaders in the

ministry and the military. Serving simultaneously as the military community's senior

pastor and a senior military staff agency chief in the Air Force's premier war-fighting

unit, wing chaplains are expected to lead two distinct yet overlapping constituencies with

equal competence. As ministry leaders, they are accountable to God for competence in

the spiritual care and feeding of the community's souls (Piper 2002, 1-4). As military

1

2

leaders, their role places them squarely in the crosshairs of a taxpaying public counting

on their competence for national survival (Huntington 1979, 16). Exploring the extent of

leadership competencies needed for Air Force chapel administration is the focus of this

study. No study examining the leadership competencies requisite for Air Force chapel

administration exists in the literature. This study aimed to narrow that literature gap.

Research Problem

The research problem emerged as a leadership development issue for Air Force

wing chaplains. Specifically, which leadership competencies should ground the

leadership development program for new wing chaplains? Unlike most civilian

organizations in both ministry and non-ministry sectors, military organizations are unable

to hire senior leaders from the outside and must therefore grow their own. This process

takes many years, and there is little margin for error. Since the military "does not have

the luxury of raiding competitors for leadership talent, its top leaders must devote

themselves to and succeed in developing new generations of leaders who can cope with

uncertainty when preparing for crises yet to be defined" (Leader to Leader 2004, xv).

Given the high stakes involved relative to securing the national interest, leadership

development is an assignment the military has historically taken very seriously (Wong,

Bliese, and McGurk 2003; U.S. Department of the Army 2006, 2-1). In light of the

American military's current transformation, flattening its Cold War-era bureaucracies to

best meet twenty-first century challenges, developing a culture of leadership competence

is increasingly significant in an era marked by a global war on terrorism (Mahnken and

Fitzsimonds 2004; Moseley 2006; Scales 2006).

Clarifying leadership competence is also increasingly significant for

developing ministry leaders. The decline of the American church's cultural impact and

the criticality of competent leadership in stemming the tide is well documented (Barna

1997; Rainer 2005; Lifeway Research 2007; Stetzer and Dodson 2007). In the American

3

church at large, recent research indicates relatively dramatic decreases in church

attendance for Catholic and mainline Protestant denominations as well as a slowing of

growth rates for conservative Protestant denominations since the 1970s (Carroll 2006).

Even the Southern Baptist Convention, which heralds a passion for evangelism, reports

70% of its congregations as plateaued or declining and its baptism rate virtually stagnant

the last 50 years (Stetzer and Dodson 2007). On the whole, some 100 million Americans

are considered unchurched (Barna 2007), and one study reports that less than 20% of

Americans attend church on any given Sunday (Barnes and Lowry 2006). Ministers

labor in this milieu, and research suggests their leadership effectiveness is a major factor

in the health and growth of their flocks (Bruce 2004; Carroll 2006). As a result,

developing effective ministry leaders is a critical concern for the church.

The Need for Leadership Development

As early as Blizzard's (1956) classic research on the minister's use of time, a

number of studies in the decades since have consistently indicated that the average

minister in a variety of ministry settings spends significant time performing an array of

administrative tasks (Nauss 1972; Nauss 1974; Nauss 1983; Boersma 1988; Nauss 1989;

Nauss 1994; Woodruff 2004; Thomas 2004), a reality for which many do not feel

adequately prepared via their seminary training (Burns and Cervero 2002; Welch 2003;

Coggins 2004). Interestingly, citing the relative failure of executive development

programs to populate the business leadership pipeline vacated as the Boomer generation

retires, Crainer and Dearlove report that master of business administration degree

curricula have essentially the same problem, that is, an inordinate focus on the analytical

skills required for technical expertise at the expense of broader leadership competencies

required for organizational performance (Crainer and Dearlove 1999).

In a comprehensive curriculum review of the master of divinity degree

requirements of 148 accredited graduate theological institutions in the United States,

4

Welch discovered that

seminarians attending these 148 seminaries in preparation for pastoral ministry will spend slightly over 1 percent... of their total academic course preparation in study for the administrative or leadership responsibilities of the church; and up to three- fourths of the others will receive none. This is an interesting balance of preparation requirements given that studies have demonstrated that a pastor spends 50 to 75 percent of his time in administrative and leadership responsibilities in the church. (Welch 2005, xi-xii)

These findings are all the more significant given that forced terminations are exceedingly

more often a result of failed leadership than errant theology (LaRue 1996; Turner 2006).

Research on failed managers in the business sector echoes the view that

superior technical expertise in itself is no guarantee of leadership effectiveness and is, in

fact, sometimes a major detriment to success (Howard 2001). Barna captures the need

for leadership development as a complement to technical prowess in the ministry with

this insightful observation:

I have witnessed pastor after pastor, extensively trained to exegete the Scriptures, and gifted to communicate God's truth, undeniably fail when it comes to guiding the Body of believers. They have failed in mobilizing the people for action, holding them accountable for their behavior, motivating them to sustain a spiritual revolution and attracting the resources necessary to do the work modeled by Christ. (Barna 1997, 18-19)

The lack of leadership is all the more glaring when these ministers assume senior

leadership positions in the military, a culture where leadership competence is considered

more expectation than extravagance (Loh 2001, 91; Wong, Bliese, and McGurk 2003).

Role of Competencies in Leadership Development

Leadership development is a prime example of the well-worn cliche, "If you

aim at nothing, you'll hit it every time." The most effective leadership development

programs are strikingly clear in their end goal: producing leaders with the competencies

required to engender organizational success (Hunt 1991; Howard 2001; O'Connor and

Quinn 2004; Yukl 2006). In this vein, more recent researchers have strengthened the

significance of the essential connection between the individual leader's personal growth

and leveraging that growth to enhance the larger organization (Van Velsor and McCauley

5

2004). Successful programs strike a delicate balance between the sometimes conflicting

yet critical ends of program participants' personal growth and the organization's unique

needs (Horey and Falleson 2003; Carter, Ullrich, and Goldsmith 2005).

McCall's (1998) executive development model is representative of attempts to

synthesize the personal growth versus organizational needs dichotomy by specifying the

responsibilities of both parties (Conger 1992; Clinton and Clinton 1997; Howard 2001;

Carter, Ullrich, and Goldsmith 2005). Writing from a business perspective, McCall

argues against developing leaders with a purely personal growth agenda, even though

many businesses find therein a means to immediate, short-term profit. Instead, he

explains, the long view demands coupling business strategy with the human resource

function, creating a win-win situation for both. He suggests, following the definition of

Seibert et al. (1995, 559), that "executive development is the (1) implementation of

explicit corporate and business strategies through the (2) identification and (3) growth of

(4) wanted executive skills, experiences, and motivations for the (5) intermediate and

long-range future" (Laske 2003, 571-72). In other words, development programs should

purposefully pursue leader competencies related to organizational goals and which

clearly specify those competencies necessary for success (Spencer and Spencer 1993).

Any attempt at devising a leadership development initiative should focus on its

desired "impact and the subsequent need to identify all critical components prior to

delivering the initiative." Effective development initiatives identify organizational

challenges requiring leadership development, target leadership development needs to

meet those challenges, and identify "specific measurable outcomes of leadership

development, including the level of mastery desired for these outcomes" (Martineau

2004, 237). Simply put, "the first challenge of leader assessment and development in any

organization is to determine what functions leaders perform that result in organization

success. The next challenge is to build the programs, rules, and environment to support

leaders in carrying out those functions" (Horey and Fallesen 2004, 464). Determining

6

which leadership competencies are essential for performance is central to this task.

Competency-Based Leadership Development

As defined by Spencer and Spencer, "a competency is an underlying

characteristic of an individual that is causally related to criterion-referenced effective

and/or superior performance in a job or situation." These authors list five types of

competency characteristics (motives, traits, attitudes, knowledge, and skills) which are

categorized as personal characteristics (motives, traits, attitudes, and knowledge) and

behavior (skills) (Spencer and Spencer 1993, 9-11). Significantly, these elements are

effective to the extent they impact performance. A more relevant definition for this

study, in light of its focus on wing chaplain performance vice criterion-referenced

effective or identified superior performance, is "a cluster of related knowledge, skills, and

attitudes that affects a major part of one's job (a role or responsibility), that correlates

with performance on the job, that can be measured against well-accepted standards, and

that can be improved via training and development" (Parry 1996, 50). In Air Force

parlance, "these are the occupational skill sets and enduring leadership competencies that

Air Force leaders develop as they progress along levels of increased responsibility" (U.S.

Department of the Air Force 2006a, 4).

Competency-based approaches "seek to improve individual and group work

processes through the application of systematic procedures and research-based

principles." Job analysis and competency modeling have traditionally been the most

prominent means of mining the "knowledge, skills, abilities, and other characteristics

(KSAOs), tasks, and functions" to serve as "the building blocks of leadership and

development processes. Competencies have become a more prevalent method of

identifying the requirements of supervisory, managerial, and leadership positions, rather

than job or task analysis techniques, because they provide a more general description of

responsibilities associated across these positions" (Horey and Fallesen 2003, 722).

7

In this vein, leadership researchers have long acknowledged that differences in

leadership requirements are a function of organizational level (Hunt 1991; Mumford,

Campion, and Morgeson 2007). This reality has been identified in both the military

(Wong, Bliese, and McGurk 2003; U.S. Department of the Army 2006; U.S. Department

of the Air Force 2006a) and the ministry (Lawson 2000; Bonem and Patterson 2005) and

is significant for this study. Wing chaplains serve at the intersection of operational and

strategic leadership levels, the primary of which depends in large measure on the size of

their base and the resultant scope of their responsibility. In almost every case, new wing

chaplains assume their positions as the base's senior pastor and senior leadership advisor

from lower organizational levels which require a much narrower leadership skill set.

Examining the specific competencies required for success in this unique leadership

position was the goal of this study. No such study exists in the literature.

Competency Modeling

Based on the seminal efforts of military assessment studies from the First

World War and industrial-organizational psychologists in the 1950s, competency-based

leadership development traces its more contemporary roots to the work of David

McClelland (1973) in discounting as a predictor of success the significance of an

employee's intelligence quotient in favor of actual demonstrated competence. Since that

time, beginning in earnest in the early 1990s with the work of Prahalad and Hamel

(1990), competency modeling has emerged as a major force in leadership development

(Schippmann et al. 2000). Its increasing use is due in large measure to its relative

flexibility in the face of rapid-fire organizational change and the ease with which

leadership competencies can be directly tied to organizational strategy (Garman and

Johnson 2006). That upwards of 80% of business organizations employ some form of

competency modeling is evidence of its popularity as a viable business strategy and

leadership development tool (Schippmann et al. 2000).

8

A competency modeling approach typically produces a compendium of

leadership attributes, knowledge, and skills that tend to settle into a much smaller number

of general categories or clusters. For example, after reviewing some nine major attempts

at creating competency taxonomies, Mumford, Campion, and Morgeson (2007, 155)

observe four such categories in the literature: cognitive skills (i.e., investigating,

information gathering, basic cognitive capacities), interpersonal skills (i.e., supervision,

leading, negotiating, people skills), business skills (i.e., coordination, staffing, resource

allocation), and strategic skills (planning, evaluating, decision making, problem solving).

Since leadership competencies can be simplified into definable categories, the bottom-

line benefit of competency modeling is its clear focus on behavioral leadership skills that

can in fact be developed (Northouse 2004, 62-63). Founding leadership development

curricula on such skills greatly increases the odds of an organization developing leaders

who consistently generate expected results (Intagliata, Ullrich, and Smallwood 2000, 14).

The Process of Competency Modeling

The classic competency study design exists as a comparison of so-called

superstar performers with average performers, as determined by such criteria as

measurable unit performance outcomes or ratings by supervisors when hard data is

unavailable (Spencer and Spencer 1993, 93-113). Rather than an exclusive focus on

particular leaders, however, other researchers recommend instead a simple focus on the

position. "By focusing on leadership skill requirements, the focus is shifted from the

person holding the job (i.e., the leader) to the job itself. Thus, instead of attempting to

identify the characteristics of leaders (which has a checkered history of success), the

focus is squarely on the job of the leader, and the skills it requires" (Mumford, Campion,

and Morgeson 2007, 154-55). This latter method, which realistically combines the

leadership position with relevant leader behaviors and characteristics, is preferred for the

current study. While methodologically different, its leadership development application

9

is similar to the classic study, providing a comprehensive list of competencies for which

educational curricula can be designed (Horey and Falleson 2003, 722).

Summary

The federal government in general and the military in particular are principal

proponents of competency modeling in determining those leadership competencies

deemed necessary for organizational success. In the government arena, for instance,

competency models have been fashioned for such agencies as the National Aeronautics

and Space Administration, the Office of Personnel Management (an early forerunner in

competency modeling), the Internal Revenue Service, the Federal Energy Regulatory

Commission, Los Alamos National Labs, and all five military services (Wagner 2004).

A number of prominent researchers have parlayed competency modeling into a

cultural phenomenon by publishing their research as blockbuster books (Goleman 1998;

Collins 2001; Kouzes and Posner 2002; Zenger and Folkman 2002; Covey 2004;

Buckingham 2005). In addition, ministry researchers have employed competency

modeling methodologies in their study of pastors (Boersma 1988), comparing

congregational and pastoral perceptions of leadership (Purcell 2001), seminary leadership

preparation (Welch 2003), seminary graduates in ministry (Barnett 2003), executive

pastors (Woodruff 2004), and Christian camp directors (Thomas 2004). No such study is

available examining the leadership competencies considered essential for leading Air

Force chapels. In light of this glaring gap in the leadership literature and the need for

informed leadership development of Air Force wing chaplains, this study was in order.

Research Purpose

Due to the high mobility that is part and parcel of military life, there is

frequent turnover among United States Air Force wing chaplains, most of whom serve no

more than two or three years before being reassigned. As the senior pastor for a

particular Air Force community, the wing chaplain is responsible for serving as the wing

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commander's (the senior military officer on base) spiritual and ethical advisor, in

addition to providing the community with a comprehensive program of worship, religious

education, spiritual development, and pastoral care the world over. Consequently, wing

chaplains typically experience a steep learning curve as they begin a job requiring a host

of new leadership competencies, many of which are ill-defined. The result is often a

severe lag in both effectiveness and efficiency in chapel program administration.

The purpose of the proposed study was to research this problem through a

descriptive analysis of the leadership competencies considered essential for wing

chaplains throughout the United States Air Force. It is possible the results of this study

would be used to better equip new wing chaplains as they enter their positions of

leadership, allowing them to generate and leverage momentum early in their tenures. By

determining which competencies are deemed critical for success, education and training

programs could then be tailored to prepare new wing chaplains for this critical role.

Research Questions

1. What are the similarities and differences of significant demographic characteristics (pay grade, years in service, religious preference, assignment location, education level, professional military education, and leadership experience) among the population of Air Force Chaplain Corps personnel?

2. What leadership competencies are considered essential for performance as Air Force wing chaplains?

3. What identifiable characteristics (pay grade, years in service, religious preference, assignment location, education level, professional military education, and leadership experience), if any, are associated with the importance rating of the leadership competencies?

4. What is the relationship, if any, between Chaplain Corps perceptions of wing chaplain preparation, wing chaplain performance, and personal job satisfaction?

Delimitations of the Study

The nature of this study among ministry leaders within the United States Air

Force may impact its generalizability to other ministry settings and populations. The

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delimitations of the study include the following:

1. The study is delimited to active duty wing chaplains serving in the U.S. Air Force.

2. The study is delimited to active duty members.

3. The study is delimited to ministry leaders in the military.

4. The study is delimited to leaders of Air Force wing chapels.

5. The study is delimited to the perceived competencies of wing chaplains by active duty Chaplain Corps personnel and does not consider the wing chaplain's leadership competencies as perceived by parishioners or direct superiors in the line of the Air Force. It will be noted, however, that representative wing commanders were employed as part of the Delphi panel.

Terminology

For purposes of this study, the following definitions are provided:

Air Force Chaplain Corps (formerly known as the Air Force Chaplain

Service). "Provides spiritual care and the opportunity for Air Force members, their

families, and other authorized personnel to exercise their Constitutional right to the free

exercise of religion . . . . The Chaplain Service (1) conducts religious observances, (2)

provides pastoral care, and (3) offers advice to leaders on spiritual, ethical, moral, morale,

and religious accommodation issues." The Air Force Chief of Chaplains "develops

functional doctrine and policy and provides oversight of all Air Force Chaplain Service

echelons" (U.S. Department of the Air Force 2006d, 1-2).

Airman. Any member of the United States Air Force.

Chaplain. "Chaplain functions are performed by qualified commissioned Air

Force officers designated as chaplains in accordance with Title 10, United States Code,

Section 8067 (h)." Chaplains provide religious observances, pastoral care, and offer

advice to leadership on spiritual, ethical, moral, morale, and religious accommodation

issues. "Consistent with Department of Defense and Air Force policy, chaplains adhere

to the requirements of their endorsing religious organizations while providing for the

spiritual and religious needs of all Air Force members, their families, and other

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authorized personnel" (U.S. Department of the Air Force 2006d, 2).

Command (or MAJCOM) chaplain. A chaplain in the grade of colonel who

serves on the command staff of an Air Force major command (MAJCOM) commander

and provides functional oversight to all Air Force Chaplain Corps personnel and

programs in their respective MAJCOM (U.S. Department of the Air Force 2006d, 2; U.S.

Department of the Air Force 2005, 2). A MAJCOM is "a major subdivision of the Air

Force, directly subordinate to Headquarters U.S. Air Force. MAJCOM headquarters are

functional headquarters and thus have the full range of functional staff (U.S. Department

of the Air Force 2006c, 10).

Competencies. As defined by Spencer and Spencer, "a competency is an

underlying characteristic of an individual that is causally related to criterion-referenced

effective and/or superior performance in a job or situation." These authors list five types

of competency characteristics (motives, traits, attitudes, knowledge, and skills) which are

categorized as personal characteristics (motives, traits, attitudes, and knowledge) and

behavior (skills) (Spencer and Spencer 1993, 9-11). Significantly, these elements are

effective to the extent they impact job performance. A more relevant definition for this

study, in light of its focus on wing chaplain performance vice criterion-referenced

effective or identified superior performance, is "a cluster of related knowledge, skills, and

attitudes that affects a major part of one's job (a role or responsibility), that correlates

with performance on the job, that can be measured against well-accepted standards, and

that can be improved via training and development" (Parry 1996, 50). In Air Force

parlance, "these are the occupational skill sets and enduring leadership competencies that

Air Force leaders develop as they progress along levels of increased responsibility" (U.S.

Department of the Air Force 2006a, 4).

Competency modeling or mapping. As Reed et al. explain, "competency maps

take on a wide variety of forms. While there is no one correct way of depicting them,

they can generally be described as a formal. . . effort to identify, list, label, track, and

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measure competency descriptors. The competencies might be called knowledge areas,

skills, attributes, attitudes, components, tasks, traits, or simply competencies. Once

identified, numbered, and listed, they are usually broken down into sub-components,

which are also numbered, so they might be associated with the broader competency area

or cluster of competencies. The mapping aspect comes into play when the competency

areas are mapped to training and educational objectives and events, and then ultimately to

desired leadership behaviors" (Reed et al. 2004, 48-49).

Leadership. In some cases the words leadership and management are used

almost interchangeably. For instance, Rost's comprehensive survey of leadership

definitions since 1900 asserts that leadership has been understood, since the 1930s at

least, as little more than "good management," suggesting leadership does not even exist

as an independent construct in the minds of many (Rost 1991, 99). Others view the terms

as "qualitatively different and mutually exclusive" (Yukl 2006, 5). Still others see

leadership and management as "two distinct yet related systems of action," both of which

"are necessary for organizational well-being" (Banks and Ledbetter 2004, 17). In that

vein, Hughes, Ginnett, and Curphy describe the two as overlapping yet distinguishable

entities, advancing the popular notion that leaders "do the right things" (effectiveness)

while managers "do things right" (efficiency) (Hughes, Ginnett, and Curphy 2006, 8-9).

In the words of Anthony and Estep, "management calls us to commit to organizing the

institution to achieve its plans, focusing on the proper utilization of resources, 'things.'"

Moreover, according to these writers, "leadership calls us to a multi-phased process of

staffing, directing, and evaluating, while focusing on the 'people,' not as resources but as

participants in our ministry endeavor." Leaders are responsible for the proper

employment of both "things" (management) and "people" (leadership) in accomplishing

the organization's mission (Anthony and Estep 2005, 4).

For purposes of this study, the official Air Force definition of leadership is

used. "Leadership is the art and science of influencing and directing people to

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accomplish the assigned mission" (U.S. Department of the Air Force 2006a, 1). This

definition accounts for the view that productive leadership requires sound management to

accomplish its purposes. Management, then, makes sense only under the leadership

umbrella. As Anthony and Estep explain with respect to the five classic functions of

leadership and management, leadership includes staffing, directing, and

controlling/evaluating. Management operates in the realm of organizing (Anthony and

Estep 2005, 4). In the opinion of this author, planning occurs in the realm of both

leadership and management. This study will, therefore, consider leadership as an

overarching construct inclusive of competencies traditionally understood in the realms of

both leadership and management.

Leadership competencies. "These are the occupational skill sets and enduring

leadership competencies that Air Force leaders develop as they progress along levels of

increased responsibility" (U.S. Department of the Air Force 2006a, 4).

Leadership development. The leadership development process is defined in

official Air Force doctrine as "the abilities of a leader, which are derived from innate

capabilities and built from experience, education, and training, and can be improved upon

through deliberate development" (U.S. Department of the Air Force 2006a, 2).

A^on-Commissioned Officer in Charge (NCOIC). The chapel NCOIC is

ordinarily the senior chaplain assistant on staff and reports directly to the wing chaplain.

Consistent with principles of Air Force enlisted force structure and its single manager

concept, NCOICs are responsible for leadership, management, and supervision of all

enlisted members on a particular chapel staff. "The NCOIC must organize and lead

chaplain assistants in execution of assigned duties" and is responsible for providing

written feedback, preparing annual performance reports, ensuring appropriate

recognition, mentoring, and otherwise supervising the work of all enlisted personnel on

staff (U.S. Department of the Air Force 2006b, 7). NCOICs holding the rank of master

sergeant (E-7) and above are referred to as superintendents and are often assigned to

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larger bases. For purposes of this study, the two positions are considered equivalent, as

they maintain the same relationship to the wing chaplain and are generally responsible for

the same set of tasks.

Wing. As defined by Air Force Instruction 38-101, Air Force Organization,

the wing is a "level of command below the Numbered Air Force or higher headquarters.

A wing has a distinct mission with significant scope. A wing is usually composed of a

primary mission group (e.g., operations, training) and the necessary supporting groups.

By pulling together the mission and support elements, a wing provides a significant

capability under a single commander. It is responsible for maintaining the installation or

has several squadrons in more than one dependent group" (U.S. Department of the Air

Force 2006c, 11). In common understanding, the wing is the basic war-fighting

organization of the United States Air Force, usually comprised of no less than four

groups (operations, maintenance, support, and medical) and their subordinate squadrons.

It is led by the wing commander, who is the most senior officer (by rank and position, not

necessarily longevity) in the wing, usually a colonel or brigadier general.

Wing chaplain. The wing's senior pastor and the wing commander's senior

military advisor on matters related to Airmen's spirituality, religion, morals, and morale.

As defined by Air Force Instruction 52-101, the wing chaplain is "a chaplain responsible

to the wing commander for all Chaplain Service programs and personnel of a specific

U.S. Air Force wing" (U.S. Department of the Air Force 2005, 3). Wing chaplains, "in

consultation with . . . other assigned Chaplain Service personnel, design and implement

Chaplain Service programs to meet the spiritual and religious needs of assigned Air Force

members, their families, and other authorized personnel." They "serve as the primary

advisors for commanders on religious accommodation issues. They provide feedback to

the MAJCOM chaplain and guidance to the Chaplain Service teams they lead" (U.S.

Department of the Air Force 2006d, 2).

Smaller installations not large enough to host a wing still maintain the same

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support services for assigned personnel. Many of these installations employ installation

chaplains who perform the same functions as wing chaplains at larger installations. For

purposes of this study, installation chaplains were considered wing chaplain-equivalents.

Wing commander. Air Force Instruction 38-101 notes the wing commander

"has the authority and responsibility to command the wing. The standard operational

wing structure is a wing with four dependent groups (operations, maintenance, mission

support, and medical) with related functions and disciplines aligned under the appropriate

group. Generally, only the wing staff and the four group commanders report directly to

the wing commander. Thus, the wing commander concentrates on the wing's primary

mission and delegates authority to subordinates so they can accomplish their

responsibilities. Major wing functions are divided among a few principal subordinates,

each accountable for carrying out a specific part of the wing mission. Responsibilities

are clearly defined and duplication is avoided. While the standard wing is organized for

combat operations, its basic structure is applied to all types of wings (for instance, air

base and special mission wings)" (U.S. Department of the Air Force 2006c, 16). The

wing commander typically holds the rank of colonel or brigadier general.

Research Assumptions

1. In conducting this research, it is assumed that wing chaplains have been exposed to additional leadership training via their professional military education as an Air Force officer. As a result, even first-time wing chaplains should not be complete novices in the leadership arena. Whether they practice these leadership skills remains to be seen, but they would have certainly had the opportunity to enhance their leadership abilities along the way.

2. It is also assumed that leadership can be learned (Kouzes and Posner 2002, 386). This assumption affects not only the view that these chaplains should have gained valuable leadership experiences and education along the way but also that the study's findings can be used as a leadership development tool once the study is completed.

3. It is assumed that these leaders have at least some semblance of theological orientation with respect to their leadership. Each wing chaplain is required to be a seminary graduate and will have had pastoral experience before and during their military careers. While they will not all be orthodox Christians theologically, they will each have a theological grid through which they view their lives and ministries.

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4. Since the wing chaplain is also a staff officer, it is assumed much more of his time will be spent in administration than most chaplains.

Procedural Overview

This mixed methods descriptive study sought to discern those leadership

competencies considered essential for active duty wing chaplains leading Air Force

chapels via a 360-degree view provided by Air Force Chaplain Corps personnel. The

first phase in this study synthesized findings from the literature relative to common

ministry and military leadership competencies extant in the literature. This synthesis

resulted in a list of 66 leadership competencies that formed a competency profile

evaluated by a Delphi panel comprised of 14 recognized military leaders (including 4

wing commanders, 4 command chaplains, 3 wing chaplains, and 3 chapel non-

commissioned officers in charge). Delphi panel members were selected because of their

association with award-winning chapel programs (small, medium, and large) as

determined by the Air Force Chaplain Corps annual awards program for calendar years

2006 and 2007. Results of the Delphi panel process yielded an additional 6 competencies

(for a total of 72) which comprised the bulk of a multi-item questionnaire.

The multi-item leadership competency questionnaire was constructed and

administered in coordination with the Air Force Chaplain Corps Resource Board, Office

of the Chief of Chaplains, Headquarters Air Force, Maxwell Air Force Base, Alabama.

The questionnaire was pilot tested by a representative group of 22 Chaplain Corps

personnel to ensure its comprehensiveness and usability. Recommended changes were

made before electronically sending the questionnaire to the Air Force Chaplain Corps

population. Consistent with U.S. Air Force requirements, the questionnaire was

approved by the Air Force Survey Branch, Randolph Air Force Base, Texas, prior to

administration to Air Force personnel. The Air Force Survey Branch assigned survey

control number USAF SCN 08-036 to the questionnaire and deemed it valid through May

31,2009.

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Questionnaire items included relevant demographic data (rank, faith group,

time in service, time in current position, education level, professional military education,

and prior leadership experiences), items related to wing chaplain preparation, wing

chaplain job performance, job satisfaction, and items addressing leadership competencies

required for wing chapel leadership. Leadership competencies were scored by

respondents on a 5-point Likert scale as to their relative importance for Air Force wing

chaplain performance. In addition, the questionnaire included a number of open-ended

questions relevant to the study to enrich the data. Face and content validity were

established via the Delphi panel. Internal reliability calculations for the leadership

competency portion of the instrument yielded a Cronbach's alpha of 0.97.

Questionnaires were sent electronically to e-mail addresses of the entire

population of 935 active duty Air Force Chaplain Corps personnel in order to produce a

comprehensive, 360-degree view of essential wing chaplain leadership competencies. Of

these Chaplain Corps members, approximately 110 members were deployed and some

240 members were in the process of military reassignment. Efforts were made to contact

as many of these transitional members as possible, and it is estimated that no fewer than

750 members received the questionnaire electronically. A total of 447 usable responses

were received, representing 47% of the Chaplain Corps population and a 59% survey

return rate. Analysis was conducted on both quantitative and qualitative data and is

reported in chapter 4. Conclusions are discussed in chapter 5.

CHAPTER 2

PRECEDENT LITERATURE

The review of precedent literature grounds the current study in foundational

research and provides a theoretical basis for its execution. Specifically, this review

establishes a theological, philosophical, and methodological foundation for the leadership

competencies required for effective administration of Air Force chapels worldwide. In

light of the unique role Air Force wing chaplains play as recognized leaders in the

ministry and the military, research from both spheres intersect to inform the issue. The

stage is set by an examination of the biblical record and complementary secular literature

in developing a theology of spiritual responsibility. The scope of this analysis points

toward competent leadership as a primary means of exercising spiritual responsibility for

others. The chapter then reviews research on leadership competency models in the

ministry and the military, paying particular attention to the use of such models as

foundational to leadership development.

A Theology of Spiritual Responsibility

"Nothing is more important than leadership." Such is the evaluation of

researcher George Barna after well over fifteen years of careful study with respect to the

American church's cultural impact. In fact, his "central conclusion is that the American

church is dying due to a lack of strong leadership. In this time of unprecedented

opportunity and plentiful resources, the church is actually losing influence. The primary

reason is the lack of leadership" (Barna 1997, 18). Barna's views regarding the church

are echoed in the secular literature as to the state of leadership there, causing one

prominent chief executive officer to suggest, in the wake of post-9/11 market corrections

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and highly publicized corporate scandals, "that the challenges we see in 2002 are not new

issues. The current environment is merely exposing poor leadership" (Tichy 2002, xv).

This leadership vacuum beckons would-be leaders to stand in the gap wherever it exists,

thereby demonstrating the difference effective leadership makes in organizational life.

Myriad research conducted in a variety of organizational settings strongly

suggests that competent leaders effect genuine positive differences for their organizations

(Collins 2001; Conger 1992; Covey 2004; Goleman 1998; Hughes, Ginnett, and Curphy

2006; Kouzes and Posner 2002; Trompenaars and Hampden-Turner 2001; Van Velsor

and Drath 2004; Yukl 2006; Zenger and Folkman 2002). The positive difference leaders

make in fostering organizational productivity has also been revealed in ministry settings

(Clinton and Clinton 1997; Ford 1997; Rainer 1996; Rainer 1999b; Rainer 2001; Rainer

2005; Lifeway Research 2007). Ministry leaders necessarily assume responsibilities that

include but extend well beyond those of the typical corporate executive. While both

brands of leaders are charged with executing the traditional functions of organizational

administration on behalf of the organization and its stakeholders, ministry leaders

maintain a particular responsibility in pursuit of the Creator and his mission. "Thus,

marketing, public relations, cash flow management, personnel policies, building

management, budgeting, and strategic planning all become tied to making our

organizations more mission-capable, more able to do good in the world . . . in God's

name" (Brinckerhoff 1999, 24). For the ministry leader perhaps more than any other,

leadership is stewardship—exercised on behalf of him whose portfolio includes all things

(Ps24:l).

The kernel of such stewardship involves the responsibility ministry leaders

have for the spiritual well-being of those under their care. Rather than merely boosting

the financial position of an organization and its stakeholders, leaders in ministry work for

a spiritual bottom line visibly consistent with kingdom purposes (Matt 23:37-40; 28:19-

20; Col 1:9-12). "The aims of. . . ministry are eternal and spiritual. They are not shared

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by any of the professions," where "the borrowing of paradigms from the professional

world" and the "cultural expectations of professionalism" tempt the redirection of one's

primary focus toward the temporal and external (Piper 2002, 3, xii). As Scripture makes

plain, God provides ministry leaders "to prepare God's people for works of service, so

that the body of Christ may be built up until we reach unity in the faith and in the

knowledge of the Son of God and become mature, attaining to the whole measure of the

fullness of Christ" (Eph 4:11-13). That truth is the starting point for a theology of

spiritual responsibility. Its essence, however, derives from ministry leadership as a task

accomplished first and foremost for the glory of God.

Leadership for the Glory of God

Although many moderns are plagued by the Enlightenment-induced

philosophical separation of things secular from things sacred, adherents of the Christian

worldview are "utterly convinced that there is a biblical perspective on everything—not

just on spiritual matters" (Pearcey 2004, 44). In other words, "genuine Christianity is

more than a relationship with Jesus, as expressed in personal piety, church attendance,

Bible study, and works of charity. It is more than discipleship, more than believing a

system of doctrines about God. Genuine Christianity is a way of seeing and

comprehending all reality" as an extension of the glory of God (Colson and Pearcey

1999, 14-15). In marked contrast to the decidedly unbiblical dichotomy that drives an

unholy wedge between the sacred and the secular, the church is in need of "recovering

the sense of God's presence in every area of human life," viewing "sacred and secular

functioning together in dynamic unity" regardless of the sphere of influence (Tsukahira

2003, 126). A proper conception of leadership consistently embodies this understanding.

Scripture insists that, above all else, a life well lived is primarily an expression

of the supremacy of Christ over all creation. "From the first verse of inspired Scripture to

the last chapter of Revelation, God makes clear in ten thousand ways that the greatest

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value in the universe, and the final end of all of life, is the uncontested supremacy and

unrivaled glory of God alone" (Ware 2004, 159). The leader's realm is certainly no

exception to this God-directed rule, which is perhaps best expressed in Paul's Colossian

correspondence: "For by him all things were created: things in heaven and on earth,

visible and invisible, whether thrones or powers or rulers or authorities; all things were

created by him and for him . . . so that in everything he might have the supremacy" (Col

1:16-18). With leadership as in everything else, Scripture provides the most direct route

toward gaining a sharper focus. A brief look at selected scriptural snapshots has

particular significance for the ministry leader charged with showcasing the glory of God.

Man and Creation

Piper traces God's investment in his glory throughout the biblical record,

demonstrating with forceful clarity that "God's ultimate goal in all that he does is to

preserve and display his glory" (Piper 1996, 255). The journey begins with the creation

account. God there creates man in His own image and commands him to rule over all

creation (Gen 1:26-28), placing him in a class by himself relative to the created order

(Hoekema 1986, 13). While membership in this special class brings with it a host of

special privileges, it also generates significant responsibilities to the Creator, his creation,

and his well-ordered purposes for each (Erickson 1985, 487-93).

The biblical story of creation reaches its climax with the creation of man (male and female) in God's image. Four things should be noted about this climactic act. (1) Man is created as the last of all God's works and thus is the highest creature. (2) Only man is said to be in the image of God. (3) Only now that man is on the scene in the image of God does the writer describe the work of creation as being very good (1:31). (4) Man is given dominion and commanded to subdue and fill the earth (1:28).

What is man's purpose here? According to the text, creation exists for man. But since God made man like himself, man's dominion over the world and his filling the world is a display—an imaging forth—of God. God's aim, therefore, was that man would so act that he mirror forth God, who has ultimate dominion. Man is given the exalted status of image-bearer not so he would become arrogant and autonomous (as he tried to do in the Fall), but so he would reflect the glory of his Maker whose image he bears. God's purpose in creation, therefore, was to fill the earth with his own glory. (Piper 1996, 256)

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This Old Testament perspective provides dramatic insight as to the leader's

role in advancing God's glory by acting on his behalf. Whereas the texts of typical

ancient Near-Eastern literature embody the god-image exclusively in the person of the

king, the Genesis account documents the expression of God's image in all mankind, both

male and female. That divine image is thus described as the necessary and sufficient

condition for man's rule over creation as God's sole vice-regent (Waltke 2001, 65-66).

In context, "mankind is here commissioned to rule nature as a benevolent king, acting as

God's representative over them and therefore treating them in the same way as God who

created them" and for the same purpose—expressing his glory in and through his creation

(Wenham 1987, 29-33). Leadership as a theological construct is thus established in the

account of creation, with its fundamental aim directing all things toward the glory of

God.

The Call of Abram

God's passion for his glory is also evident in the ancient call of Abram, the

penultimate purpose of which has dramatic spiritual implications for the people of God.

The call's ultimate purpose is, of course, the revelation of God's glory. In marked

contrast to the builders of the Tower of Babel who sought to make a name for themselves

(Gen 11:1-4), Abram is used by God as the physical and spiritual progenitor of God's

people (Gen 12:1-3). His purpose is leveraging Abram's obedience, faithfulness, and

covenant leadership to bless the nations by bringing them to him.

Genesis 12:1-3 declares with focused intention God's personal promise in this

vein: "I will make you into a great nation and I will bless you; I will make your name

great, and you will be a blessing . . . . and all peoples on earth will be blessed through

you." Though some may unduly misdirect their focus toward Abram's promised

greatness in this passage, doing so would miss its strategic purpose relative to the person

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and glory of God. "Yahweh is the subject of the first verb at the beginning of the first

statement and thus the subject of the entire subsequent sacred history." As with any

biblically astute leader, "the promise given to [Abramj has significance . . . far beyond

[Abram] and his seed" (von Rad 1972, 159-60). Its significance extends to all in need of

spiritual restoration and cannot be overemphasized as central to the leadership task. It is

precisely through Abram's obedient leadership that God is glorified and the earth's

people are blessed. The same should be true of the ministry leader called to shepherd

others in a God-glorifying ministry of spiritual reclamation.

Moses and the Exodus

Although initially reluctant to answer God's call to spiritual leadership (Exod

3:11-4:17), Moses ultimately relented, becoming a tool in God's hands to redeem his

people and display his glory (Exod 4:18ff). "God stripped away Moses' initial objection

by" convincing him "that he would not be representing himself in Egypt but that he

would be representing Yahweh" (McNeal 2000, 12). More to the point, Moses' burning

bush encounter with God demonstrates with piercing clarity their strategic partnership in

delivering God's people to a state of redemption (Exod 3:8-10). In line with the usual

arrangement God keeps with his leaders, he made it clear that "there was to be no

either/or mentality—either God or Moses—but God was to deliver his people through

Moses" (Tidball 1986, 37).

The God-Moses partnership demonstrates God's design for the ministry leader,

in which a cooperative arrangement is aimed at redeeming God's people and reflecting

his glory. This partnership in the Exodus has been identified in Old Testament theology

as the high point of God's loving commitment to his special people I s r a e l . . . . It is at this point in the history of Israel that God reveals his covenant name . . . , a name that forever captures the special relationship that God causes to exist between himself and I s r a e l . . . . Yahweh, the name of God revealed in Exodus 3, speaks in a dual sense both of the supreme existence of God and of his specific existence for the people of his choosing. The context of Exodus 3 emphasizes God's hearing and seeing the people's distress (Ex 2:23-25; 3:7-9) and his uncompromising commitment to bring them release from bondage (Ex 3:16-22). The God of the

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exodus is the God who cares deeply for his people's welfare and acts powerfully on their behalf.... God actively seeks restored relationship with those whom he has made. (Ware 2004, 54)

He seeks this restoration in large measure at the hands of God-called leaders committed

to glorifying his name as the cornerstone of their ministry.

Lest there be any confusion as to the primary end of God's restoration

program, however, Scripture removes any sense of doubt. When everything is said and

done, "it is clear that the deliverance from Egypt is not due to the worth of the Israelites,

but to the worth of God's name" (Piper 2003, 258). Deliverance of God's people was the

very noble means of accomplishing the far nobler end of broadcasting his glory to the

nations. Like Moses, ministry leaders are called to partner with God for the dual but

stratified aims of bringing glory to God by shepherding the enslaved into the greener

pastures of restoration and redemption.

Jeremiah and God's Glory

The Old Testament record could not be clearer in its assessment of biblical

history as a dramatic illustration of God acting on behalf of his glory (Stott 1986, 204).

In fact, the entire history of Israel's exile and subsequent restoration bears witness to the

work of God through his people for his glory (Isa 48:9-11; Ezek 36:22-32). Leaders of

every stripe—prophet, priest, and king—were put in place "to magnify [God's] own

glory on behalf of [God's] people" (Piper 1996, 260-64).

Jeremiah's classic rendering of God's own words stands as a revelatory

centerpiece in salvation history, powerfully summarizing the Old Testament in its most

basic essence. More to the point, Jeremiah 9:23-24 sounds a clarion call for his followers

to clarify their ultimate priority in terms of the glory of God rather than their own. "This

is what the Lord says: 'Let not the wise man boast of his wisdom or the strong man boast

of his strength or the rich man boast of his riches, but let him who boasts boast about this:

that he understands and knows me, that I am the Lord, who exercises kindness, justice,

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and righteousness on the earth, for in these I delight,' declares the Lord" (Jer 9:23-24).

Without hint of equivocation, the Lord makes plain that one must disavow all notions of

operating for personal promotion or professional prestige. Rather, the Scriptures declare

that one's work must be accomplished for the glory of God.

This passage represents the best of wisdom literature, harkening back to the

absolute certainty of God and his character, even in the center of the exilic storm about

which the weeping prophet so famously laments. Of great import is the implication in

this passage that God's character should be shared by his people. It stands to reason that

those in leadership should be exemplars of the character of God so represented.

The context suggests that the reader—and, by extension, the leader—embody

this confessional "knowledge of the deity . . . which views history as the sphere of

Yahweh's activity, an activity characterized by loyalty . . . Justice, and right.

Understanding of or insight into . . . this confession is what constitutes a person's right to

boast" (Carroll 1986, 249). Such is the heart and soul of Old Testament history. "In this

brief statement therefore we have a succinct summary of the religion of Israel at its

h i g h e s t . . . . True religion consists in acknowledging the complete sovereignty of God in

life and allowing him to fill life with those qualities of steadfast faithfulness, justice, and

righteousness which he possesses, in which he delights, and which he desires to find in

his people" (Thompson 1980, 321). The leader's task must therefore be grounded in this

kernel of biblical truth, that is, God's glory is the ultimate target for which he—and his

organization—should aim. This central theme continues throughout the New Testament.

The Life of Christ

The New Testament writ large speaks to Christ's living for the glory of God,

but "evangelical theology is generally weak on the subject of Jesus' life. We generally

emphasize the last week of Jesus' ministry so much that his teaching, his miracles, his

way of life and the movement to the cross become just an introduction to an atoning

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death. Surely this is a mistake" (Carey 1992, 59). The principal mistake therein is

missing Christ's unwavering animation of God's eternal purposes in pursuit of God's

eternal glory (Isa 22:11; Eph 1:4-6; 3:11). "In the ultimate sense, the purpose of God's

plan is God's glory," a fact made all the more plain through the focused life and ministry

of Jesus Christ (Erickson 1985, 351-52). While his earthly life and ministry are

necessary prerequisites to the cross, his resurrection, ascension, and return, his

perspective between the moments of his incarnation and sacrificial death have much to

say regarding how one should live with the glory of God in full view.

The very notion of incarnation itself presents clear evidence of Christ's

overarching commitment to the glory of God and his kingdom. His voluntary kenotic

departure from the glories of heaven indicates primal engagement in God's eternal plan

to glorify himself and is often employed as an exhortation for his subjects to follow suit

(John 1:1, 14; Phil 2:5-11). It is of great significance in this regard that Paul's recitation

of an apparently well-known Christological hymn in Philippians 2:5-11 forcefully unites

the themes of Christ's God-glorifying life and the God-ordained intention of similar

living for his followers (Martin 1987, 99-114). As Jesus ordered his life for God's glory,

Scripture insists, so should his disciples.

This sense of existing for God's purpose and glory takes shape eons before

Christ's physical birth (Col 1:15-17) and is repeatedly chronicled in Old Testament

prophecy (Gen 3:15; 2 Sam 7:12-16; Isa 7:14; 40:3; 53:4; 61:1; Ps 78:2; Zech 9:9; Mic

5:2) (Enns 1989, 218). The contemporaneous prophecies of his virgin conception and

birth, which are perhaps best captured in the words to his father Joseph regarding his very

name, convincingly declare his purpose: "What is conceived in her is from the Holy

Spirit. She will give birth to a son, and you are to give him the name Jesus, because he

will save his people from their sins" (Matt 1:20-21).

Bringing peace to others for God's glory was the goal of his ministry (Piper

2003). His central message was calling others to participate in the kingdom of God

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which had been established in the old covenant, realized in the new, and would be

consummated at his return. "God made the decisive provision for achieving his

redemptive purpose in history in the Christ and Pentecost events," a provision from

which Christ himself never wavered (Hunt 1993, 67-68). Beginning with his baptism and

public commissioning (Luke 3:21-22), Jesus set his face like a flint to accomplish the

redemptive purpose for which he had been born (Isa 50:7; Luke 9:51).

That purpose was established from the outset of his public ministry when, in

his hometown, Jesus read aloud Isaiah 61:1-2 and declared himself the God-ordained

fulfillment of Isaiah's ancient prophecy (Geldenhuys 1988, 168). '"The Spirit of the

Lord is on me, because he has anointed me to preach good news to the poor. He has sent

me to proclaim freedom for the prisoners and recovery of sight for the blind, to release

the oppressed, to proclaim the year of the Lord's favor'" (Luke 4:18-19). It was a

mission from which he never relented. He was so intent on accomplishing this purpose

that he equated doing God's will and finishing God's work with his very sustenance

(John 4:34). In fact, in the waning hours of his earthly life, Jesus could pray with

conviction, '"I have brought you glory on earth by completing the work you gave me to

do. And now, Father, glorify me in your presence with the glory I had with you before

the world began'" (John 17:4-5). Hendriksen's classic commentary is especially

insightful at this juncture:

In sharp contrast with the wicked world, represented by the Jewish leaders, Jesus is able to say that he (the pronoun / is emphatic) glorified the Father. To do the will of his Father had been his chief delight (4:34; 5:30; 6:38; 8:50). He had accomplished the mission the Father had assigned him. He had brought this task to its predestined goal. He had fulfilled and finished i t . . . . To be sure, historically speaking, he had not yet suffered on the cross, but he has a right to speak as if also this suffering has already been endured, so certain is it that he will endure it! It must have given comfort to the disciples to hear Jesus say in his prayer that in the accomplishment of the mission to save sinners the Father is glorified! In this work all his glorious 'excellencies' are displayed most radiantly (cf. 1 Pet 2:9). (Hendriksen 1953, 350- 51)

This perspective is enlightening, as it highlights one's choice to live either in pursuit of

one's own glory or in pursuit of God's. For the leader, there is no middle ground.

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The Cross of Christ

John Stott begins his modern classic treatise The Cross of Christ with a chapter

simply titled, "The Centrality of the Cross" (Stott 1986, 17). There could perhaps be no

clearer summary regarding the significance of this instrument of Jesus' torturous death

than that simple moniker. The cross is in fact the commencement ceremony of his

earthly life and the prerequisite to his resurrection. It is the means by which "God was

pleased . . . to reconcile to himself all things, whether things on earth or things in heaven,

by making peace through his blood, shed on the cross (Col 1:19-20). As such, it is "the

crucial point of the Christian faith" at which a proper examination of Christ's life

transitions "to his active work on our behalf (Erickson 1985, 781). Given the present

context of a theology of spiritual responsibility, the canvas of the cross presents for

leaders an essential portrait of Christ's God-glorifying end.

It is no accident that the cross is universally understood as the emblem of the

Christian faith. From as early as the second century, Christians employed this politically

incorrect image, which was regarded with extreme scorn in the ancient world, as its

principal symbol. Though initially misunderstood by even his closest disciples (Matt

16:21-23; 17:22-23), Jesus' own words concerning the cross' centrality were later

passionately echoed by apostolic preachers, inspired biblical writers, and the earliest of

church theologians (Stott 1986, 17-46). As Jesus himself made plain, he came to do

everything necessary to seek and save the lost (Mark 10:45); nothing short of that

whatever-it-takes mentality would suffice.

The purpose of Jesus' death was to glorify the Father. To be willing as the Son of God to suffer the loss of so much glory himself in order to repair the injury done to God's glory by our sin showed how infinitely valuable the glory of God is. To be sure, the death of Christ also shows God's love for us. But we are not at the center.

God put forward his Son on the cross "to show God's righteousness, because in his divine forbearance he had passed over former sins" (Romans 3:25). In other words, by forgiving sin in the Old Testament and by tolerating many sinners, God had given the impression that his honor and glory were not of infinite worth. Now to vindicate the honor of his name and the worth of his glory, he required the death of his own Son. Thus Christ suffered and died for the glory of his Father. This demonstrates the righteousness of God, because God's righteousness is his

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unswerving allegiance to uphold the value of his glory. (Piper 1996, 264-65)

The climax of his obedience is yet future, but even in consummation God's

glory is its ultimate result (Carey 1992, 95). "The Lamb of God who takes away the sin

of the world" (John 1:29) appears as the "Worthy . . . Lamb, who was slain, to receive

power and wealth and wisdom and strength and honor and glory and praise" (Rev 5:12),

causing all present to glorify "him who sits on the throne . . . for ever and ever" (Rev

5:14). In so doing Christ's high priestly prayer is answered in full: "Father, I want those

you have given me to be with me where I am, and to see my glory" (John 17:24). Thus

should be the end goal of every ministry leader and believer alike.

Summary

The biblical corpus makes it abundantly clear that "God's ultimate g o a l . . . is

to preserve and display his infinite and awesome greatness and worth, that is, his glory"

(Piper 1996, 43). From creation to Christ to the consummation, "all of history is about

the joy of God in sovereignly demonstrating his supremacy by leading his creation to

acknowledge his supremacy so that people may join him in the joy of his glory. In every

regard, God's goal is his glorification" (Merithew 2003, 59). Scripture makes plain that

"all things are from him and through him and to him" (Rom 11:36) and thus commands

that "whether you eat or drink or whatever you do, do it all for the glory of God" (1 Cor

10:31). The incontrovertible fact is that God's glory is his highest aim. It is true that

"God has many other goals in what he does. But none of them is more ultimate than this.

They are all subordinate" (Piper 1996, 43).

What is true with respect to God and his purposes must also be true of a leader

and his purposes. Plainly stated, the leader's ultimate mission is to see his leadership

responsibility as an opportunity to give God the glory due his name. The Westminster

Shorter Catechism famously declares that "the chief end of man is to glorify God and

enjoy him forever" (McKim 2001, 27). As a recognized theological summary of

traditional Protestant thought, the catechism highlights the centrality of God's glory in

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the existence of man. Having spiritual responsibility over others, ministry leaders should

see this summary as both means and end. Glorifying God is the means leaders use to

motivate their own leadership as well as the end their leadership should pursue—assisting

others to understand their need to commit themselves and their pursuits to God's glory.

Approached in this fashion, leadership is transformed from simple career to

spiritual calling. It becomes a primary means of exalting the God of heaven and brings

new meaning—ultimate meaning—to the entire leadership enterprise. Grudem's

comments with respect to the manifold benefits of a God-glorifying business enterprise

apply as well to the leadership task in its various applications. When leadership and

organizations are properly understood as amalgams of the sacred and secular,

who could resist being a God-pleasing subduer of the earth who uses materials from God's good creation and works with the God-given gift of money to earn morally good profits, and shows love to his neighbors by giving them jobs and by producing material goods that overcome world poverty, goods that enable people to glorify God for his goodness, that sustain just and fair differences in possessions, and that encourage morally good and beneficial competition? What a great career that would be! What a great activity for governments to encourage! What a solution to world poverty! What a way to glorify God! (Grudem 2003, 151)

Given the vast potential of making a lasting, positive difference for God and

his kingdom, leaders in every imaginable sphere of influence can follow Christ's lead in

bringing the Father "glory on earth by completing the work you gave me to do" (John

17:4). As the base's principal spiritual leader, the wing chaplain's charge is to exalt God

through his ministry, leading others toward health, wholeness, and reconciliation with

God and others (McNeal 2003, 69-89; Scazzero 2003, 50). The sheer gravity of that

undertaking demands increasing competence in the leadership task.

Leadership as Stewardship

While much has been penned regarding the how of contemporary leadership in

its various expressions, relatively little has been offered as to the why (Covey 2004, 122-

23; Yukl 2006, 2). One prominent leadership text inadvertently echoes this refrain in its

one-sentence purpose description: "This book is designed to fill the gap between books

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that provide excellent summaries of leadership research but little practical advice on how

to be a better leader and those that are not based on theory or research but primarily offer

just one person's views on how to be a better leader (e.g., 'how to' books, memoirs)"

(Hughes, Ginnett, and Curphy 2006, 4). In short, this particular text's significant

contribution to the leadership literature is grounded in its unique niche clarifying the how

of leadership without regard for the why. Such an approach typifies the "mindlessness"

that is characteristic of an era far more concerned with the pragmatic than the

philosophic, trading the birthright of ends for the porridge of means (Knight 1998, 3-4).

As both ordained minister and military officer, the wing chaplain is in a strong

position to view the fundamental essence of leadership as an act of stewardship to both

God and Country. Etymologically, the word steward is rooted in the Greek term

oikonomus, where oiko is translated as the English word house and nomus is understood

as the English word manage or order (Kittel and Friedrich 1985, 678). First Corinthians

4:1-2 addresses this concept well, wherein the apostle Paul employs the word to speak of

apostles as oikonomus of the things of God. "So then, men ought to regard us as servants

of Christ and as those entrusted with the secret things of God. Now it is required that

those who have been given a trust must prove faithful" (1 Cor 4:1-2). The steward was

"entrusted with the administration of his master's business or property; his responsibility

was to devote his time, ability and energy to his master's interests, not to his own" (Bruce

1987, 46). As to leadership, the steward was "the highest ranking servant of a wealthy

landowner, who was in charge of the entire estate in his master's absence." As expressed

in the First Corinthians passage quoted above, the apostles were understood to be

"servants answerable primarily to God but with authority over their charges . . . . The

key task of a steward is faithfulness to his master, not kowtowing to every demand of his

underlings" (Blomberg 1995, 88).

In common parlance, a steward is best understood "as the manager of the

household. Historically, the word stewardship means to hold something in trust for

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another and was a means to protect the kingdom while those rightfully in charge were

away or" otherwise incapable of effective governance. In secular leadership literature,

"being a steward means choosing service to our customers, our community, as well as the

world at large and our work colleagues." Its fundamental purpose is to "enlarge our

vision of the world and our responsibility to make it a better place for all." Properly

understood, stewardship challenges leaders to constantly reflect upon whom their

organization serves and for what purpose. The essence of leadership is in recognizing

that, above all else, leaders steward organizations for the good of others because "we hold

our world in trust for those who follow" (DeGraaf, Tilley, and Neal 2004, 153-55).

One can certainly prove to be a good steward without necessarily occupying a

position of leadership, but the opposite cannot be true. In other words, one can never be

considered a good leader unless it can be demonstrated that he is in fact a good steward.

Though stewardship is most commonly restricted to financial giving in an ecclesiastical

context, the biblical concept is far broader than simple dollars and cents (Whitney 1991,

131-57). The essence of biblical stewardship rests in Scripture's dramatic declaration

that "the earth is the Lord's and everything in it, the world, and all who live in it" (Ps

24:1). The Creator, without hint of equivocation, lays unrestricted claim to both things

and people throughout the biblical record (Exod 19:15; Job 41:11; Luke 16:10-13; 1 Cor

10:26). He calls his subjects to manage his creation as its stewards, acting on his behalf

to accomplish his purposes (Matt 25:14-30).

The Cultural Mandate

The notion of acting on another's behalf is firmly grounded in Scripture,

finding its roots in what theologians call the Cultural Mandate contained in Genesis 1:26-

28. The Cultural Mandate charges mankind with acting "as God's vice-regent, who rules

over nature as God's representative." The Hebrew terms used here suggest that man's

command to "subdue" and "rule over" creation is not to be in his own self-interest but for

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the sake of others made in the image of God. "Man is called by God to develop all the

potentialities found in nature and in humankind as a whole. He must seek to develop not

only agriculture, horticulture, and animal husbandry, but also science, technology, and

art. In other words, we have here what is often called the cultural mandate: the

command to develop a God-glorifying culture" (Hoekema 1986, 78-79). In fact, that

truth clearly reveals the very image of God in man, expressed as "God's will. . . that man

tend and rule the creation" to "realize its full potential" (Erickson 1985, 510).

Establishing and maintaining proper order—realizing this full potential—is high on

God's list. Leaders of every station occupy a unique role in realizing this potential.

This fascinating construct actually originates from the transcendent otherness

and immanent nearness evident in God's character, in which he has chosen to first create

and then establish a relationship with the world he has made. The notion becomes all the

more astonishing when one realizes "that the God who relates to us is the God who stands

apart from creation, in the fullness of his infinite and eternal glory and perfection,

needing no part of what he has made, yet longing to give himself to this very world that

contributes nothing to his own existence or fullness" (Ware 2004, 61). This context

frames the discussion of human vice-regency directly under the umbrella of God's

universal supremacy and uncontested sovereignty. As a result, the notion of stewardship

can be understood in the sense of ultimate ownership and delegated responsibility.

This reality is expressed via a divine-human partnership whereby humans

created in God's image rule as stewards on behalf of God as owner (Ps 8). Genesis 1:26-

28 reflects the ancient Near Eastern idea of a royal figure operating on behalf of deity.

The difference, however, rests in the biblical conception of all humans—not just kings—

acting in this special capacity, doing so as careful stewards rather than heavy-handed

despots (Matthews 1996, 168-70). In this sense, leadership in God's economy is, from its

very inception, concerned with both method and result, especially in light of its stewards

being created in the image of the Creator (Wenham 1987, 32-33).

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Creation of man in God's image is fundamental to the notion of stewardship.

The "image of God" reference is reserved in Scripture exclusively for humankind, who is

thereby set apart from the rest of creation. Its usage in this context classifies human

beings as unique expressions of God who both represent the divine and therefore rule on

his behalf (Waltke 2001, 65-66). "To be in God's image means to be like God and to

represent God on the earth" (Grudem 2003, 128). Even after the Fall, God's image in his

human creation, albeit now marred, has been clearly preserved and is to be employed in

ultimate responsibility to the Holy Other, a notion seen with striking clarity in the life and

leadership of the Old Testament patriarch Joseph.

The Patriarch Joseph as Leader-Steward

The Old Testament patriarch Joseph has long been recognized as the

quintessential picture of leadership as stewardship (Suter 2003, 181). Though in his

younger years Joseph bore the marks of sheer arrogance and immaturity (Gen 37), he is

refined as both leader and steward through God's providential design, culminating in the

literal saving of a nation from extinction by way of extraordinary leadership competence

(Waltke 2001, 496-99). By exemplifying stewardship in his position as a governmental

leader, Joseph embodies the fundamental essence of the biblical leader-steward.

Joseph's ascension to prominence is revealed quite early in his Egyptian

sojourn, such that the Lord's hand upon him was immediately evident to Potiphar, the

captain of Pharaoh's guard. His leadership competence was so recognizable that Potiphar

put "him in charge of his household, and he entrusted to his care everything he owned"

(Gen 39:4). The Hebrew text for "overseer" (paqid) is here used in the NIV to render the

phrase "in charge of his household" and "designates a subordinate who has been placed

in a position where he has the oversight of others, whether assigned for special duty . . .

or in a permanent position in charge of soldiers, priests, Levites, or singers."

Significantly, the RSV expresses the concept as "leader" in its translation of this passage

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(Harris, Archer, and Waltke 1980, 732), further indicating the close tie between the

notions of leadership and stewardship in the biblical record. As Scripture explains,

"From the time he put him in charge of his household and of all that he owned, the Lord

blessed the household of the Egyptian because of Joseph." In fact, "he left in Joseph's

care everything he had; with Joseph in charge, he did not concern himself with anything

except the food he ate" (Gen 39:5-6), the latter phrase indicating in the Hebrew the extent

to which Joseph was charged with managing the entire affairs of Potiphar's considerable

estate (Leupold 1942, 994-95). Such is the very definition of leadership as stewardship.

Of particular significance is Joseph's reaction when faced with the tempting

proposition to exploit his master's domain for his own gratuitous pleasure a la Potiphar's

wife. When propositioned by Potiphar's wife to commit adultery, Joseph's answer

reveals perfect comprehension of the leader-steward's role with respect to his owners,

both earthly and heavenly. In refusing the proposition, Joseph intoned, '"With me in

charge,' he told her, 'my master does not concern himself with anything in the house;

everything he owns he has entrusted to my care. No one is greater in this house than I

am. My master has withheld nothing from me except you, because you are his wife.

How then could I do such a wicked thing and sin against God?'" (Gen 39:8-10). The tie

here between Joseph's understanding of his stewardship responsibilities to his master and

his God is remarkable. Eschewing all claims to personal gain, Joseph instead focuses on

the twin tasks of faithfulness to his earthly owner and fear of his heavenly God, without

thought for its short-term consequences (Keil and Delitzsch 1986; Waltke 2001).

Joseph's penchant for leadership as stewardship continued throughout his

career, wherever that career took him. The Lord blessed his dual faithfulness even in

prison, where Joseph again rose to a position of leadership and treated his mission as

nothing less than biblical stewardship (Gen 39:21-23). The Hebrew word expressing the

warden's act of putting "Joseph in care of all those held" and making him "responsible

for all that was done" is an idiomatic use of the word "hand" iyad), which carries

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significant theological meaning with respect to stewardship. The general sense refers to

the variety of uses of the hand based on its versatility. In this context the idiom "conveys

authority involving responsibility, care, and dominion over someone or something"

(Harris, Archer, and Waltke 1980, 843). In Joseph's case, his leadership was extended

over both people and mission in prison, further illustrating his capable exercise of

necessary leadership competencies for the good of his master. It also points to the

expanding use of these competencies in preparation for future leadership assignments.

Joseph's consistency as a developing leader-steward, which he demonstrated

without regard for the relative comfort of his assignment, presented opportunities for

expanding influence as a governmental leader. His miraculous performance in prison

(Gen 40-41) elevated him to a position of untold prominence in government—from

former alien slave to Egypt's second-in-command. Joseph subsequently displayed

extraordinary gifts of leadership administering Egyptian affairs in preparation for a

period of intense worldwide famine (Gen 41:46-57). Because of his due diligence in

effectively—and efficiently—stewarding governmental affairs as assigned, the land of

Egypt prospered and its people, along with those of other nations, were saved (Gen

47:13-27). Through it all, God's hand worked mightily via Joseph's leadership

competence to accomplish God's purposes and the nation's good. The clear sense of this

passage is the unfettered connection between the two—God's moving hand and the

leader-steward's competence—and continuing development of such skills as necessary to

perform well on behalf of God and Country. As Waltke (2001, 536) explains, "God's

blessing is matched by Joseph's competence and unflinching loyalty" in stewarding the

resources under his care.

Gerhard von Rad's perspective on this connection is especially cogent. In

reference to Joseph's God-given interpretation of Pharaoh's dreams, which becomes the

stimulus for Joseph's stratospheric promotion at a critical juncture in world history (Gen

41:25-36), von Rad notes that

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what is theologically noteworthy is the way in which the strong predestinarian content of the speech is combined with a strong summons to action. The fact that God has determined the matter, that God hastens to bring it to pass, is precisely the reason for responsible leaders to take measures!

We have here a good example of the goal toward which all training and education in Israel during the royal period directed a man of good standing. He must be able to speak publicly and in significant situations and he must be able to give good advice (Prov 15:7; 16:23; 18:21; 20:18; 25:11). This counseling always occurred in political affairs and supported the one responsible, who had to make his decision on the basis of the quality of the counsel he received. (See especially 2 Samuel 17:Iff.) The one who was reared in wisdom and found reliable was called especially to political activity both in Israel during the royal period and in ancient Egypt. Thus Joseph unconsciously gives evidence of just those gifts which he assumes to inhere in the one in the empire who now has to take measures against the imminent distress (v. 33). (von Rad 1972, 376)

It bears repeating from the above commentary that the work of God and the

preparation of leaders for the task at hand "is precisely the reason for responsible leaders

to take action." Precisely because Joseph was faithful as a leader-steward and acted

responsibly with each opportunity, God's purposes for each respective organization were

realized. In short, "God's sovereignty lays the foundation for human activity" in the

leadership task (Waltke 2001, 536). In the end, Joseph's stewardship as a governmental

leader is the instrument God uses to effect his purposes for the people's good. His

perspective throughout his career is clear and is represented by his faithful claim that his

work as a leader-steward was done "for Pharaoh" (Gen 47:23) rather than himself

(Leupold 1942, 1138). A similar perspective is required of all those called to leadership

as stewards, especially those in governmental service.

Governmental Stewardship

The patriarch Joseph occupies the ranks of Old Testament figures the likes of

Moses (Exod 2) and Daniel (Dan 1) who served as prominent governmental leaders.

That tradition continues in the New Testament, consistent with Jesus' injunction to "give

to Caesar what is Caesar's, and to God what is God's" (Matt 22:21). Although God is the

believer's ultimate authority, "Jesus, without reducing the demands of loyalty to God,

indicates that political allegiance even to a pagan state is not incompatible with it."

Rather than creating "a rigid division of life into the 'sacred' and the 'secular,'" Jesus

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instead fosters "a recognition that the 'secular' finds its proper place within the

overriding claim of the 'sacred'" (France 1985, 315-16). This view of the relationship

between God and government provides the backdrop for a proper understanding of

governmental leadership.

Scripture specifically commands military leaders to act on God's behalf as

duly commissioned agents of civil government. Romans 13:1-7 cites government as an

authority established by God to maintain societal order, such that governmental leaders

are seen as nothing less than "God's servants, who give their full time to governing"

(Rom 13:6). In fact, "these seven verses contain the clearest and most specific New

Testament teaching on the Christian's responsibility to civil authority" (MacArthur 1994,

205). In keeping with Jesus' words regarding requisite allegiances to God and Caesar

(Mark 12:17), Paul "enlarges on the state's God-appointed role and on the role of

Christian people in relation to it." Paul's words are especially "remarkable when we

recall that at that time there were no Christian authorities (global, regional, or local). On

the contrary, they were Roman or Jewish, and were therefore largely unfriendly and even

hostile to the church. Yet Paul regarded them as established by God, who required

Christians to submit to them and cooperate with them" as stewards (Stott 1994, 339-40).

As a direct result, "Christians, who recognize that the state's authority and

ministry come from God, will do more than tolerate it as if it were a necessary evil.

Conscientious Christian citizens will submit to its authority, honor its representatives, pay

its taxes, and pray for its welfare. They will also encourage the state to fulfill its God-

appointed role and, in so far as they have opportunity, actively participate in its work"

(Stott 1994, 346-47). A few active participants will don military uniforms and therefore

act as God's vice-regents at home and abroad. As necessary, they will embody the words

of Romans 13:3-4, which explain that "rulers hold no terror for those who do right, but

for those who do wrong . . . . For he is God's servant to do you good. But if you do

wrong, be afraid, for he does not bear the sword for nothing. He is God's servant, an

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agent of wrath to bring punishment on the wrongdoer." Military leaders are therefore

extensions of the arms of God in maintaining proper societal order.

The military leader is in fact God's steward. "Because he represents the God-

ordained institution of civil government, a civil official is actually a minister of God,

regardless of his personal beliefs about or relation to God. He is doing the Lord's work

whether he realizes it or not, by promoting peace and safety among men" (MacArthur

1994, 225). As God's steward, he must be completely committed to the level of

excellence required to accomplish God's purposes on his behalf. As clearly

communicated in Jesus' parable of the ten minas (Luke 19:11-27), stewards are expected

to produce positive results without equivocation or excuse. They "must be faithfully

employed in [their] work for the extension of his sovereign dominion on earth until he

comes back," the results of which will be duly rewarded in keeping with due diligence

(Geldenhuys 1988, 474-75). As with many faith-based and non-profit organizations,

however, scarcity of resources sometimes competes with excellence in the governmental

sector. But healthy stewardship generates more bang for the buck as organizational

leaders of all types lead well in service to the greater good (Brinckerhoff 1999, 39-40).

That brand of stewardship is the essence of effective leadership.

Jesus' Parable of the Talents (Matt 25:14-30)

Jesus' parable of the talents accords with the wide swath of scriptural teaching

to make the most of every opportunity (Eccl 11:1, 6; Ps 69:13; 95:6-8; Prov 10:5; Isa

55:6; Jer 8:7; John 12:35-36; 2 Cor 6:2). In particular, this parable addresses "the tragedy

of wasted opportunity" and is therefore a major theme in the study of biblical stewardship

(MacArthur 1989, 96). As with his conceptually similar parable of the minas in Luke

19:11-27, its fundamental point is to demonstrate Christ's expectation for his subjects'

passionate activity during the period between his earthly departure and return. He makes

that point with a look at Christ as the steward's authority, the steward's consequent

41

accountability to the Lord, and the requisite call to faithfulness in stewardship (Bock

1996, 485). It serves as recognition that Christ "expects the watchfulness of the servants

to manifest itself during the master's absence, not only in preparedness and performance

of duty, even if there is a long delay, but in an improvement of the 'talents' till the day of

reckoning" (Carson 1984, 515). The parable is staged as an owner with considerable

assets prepares to depart for an extended period of time. The role of the servants

described in this parable epitomizes the sense of leaders as stewards discussed throughout

this work. Having such confidence in these stewards, the owner entrusts them with large

sums of money and the expectation that their performance would profit him. Upon his

return, the owner acts on that expectation with a call to accountability.

The passage explains that while two of the servants "went at once and put his

money to work and" proceeded to double his investment, the third "went off, dug a hole

in the ground and hid his master's money" (Matt 25:16-18). The first two completely

understood their stewardship responsibilities and went immediately to work. The context

indicates that the productive stewards did not simply place the money in a lending

agency's care but instead promptly established a business and persistently "worked with

the capital to make it grow" (Carson 1984, 516). The thrust is that the effective stewards

were not content with business as usual. Rather, understanding their role as leader-

stewards, they invested themselves in working on behalf of the owner throughout their

tenure, embodying the principles of leadership as stewardship. When "after a long time

the master of those servants returned and settled accounts with them" (Matt 25:19), he

commended the first two for their faithfulness and quickly rewarded them with additional

responsibility (Matt 25:20-23). The third, unproductive servant, however, was

condemned as "wicked" and "lazy" and severely punished for acting irresponsibly as a

steward of the master's resources (Matt 25:24-30). What is most likely is that the "lazy"

servant had no concern for his master, no intention to act as his steward, and no

expectation of being held to account for his irresponsible stewardship. "He did not

42

misuse his talent on immoral and selfish pursuits like the prodigal son or embezzle it like

the unmerciful servant of Matthew 18. He simply disregarded the stewardship he had

been given" (MacArthur 1989, 105).

The parable's fundamental injunction is "that the watchfulness that must mark

all Jesus' disciples does not lead to passivity but to doing one's duty, to growing, to

husbanding and developing the resources God entrusts to us, till 'after a long time' (v. 19)

the master returns and settles accounts" (Carson 1984, 518). That view is an apt

descriptor of the nature of leadership proffered in Scripture. Just as the stewards in this

parable are entrusted with resources belonging to another, organizational leaders are

entrusted with an organization, people, resources, and the expectation to productively use

the same for God's glory and others' good. That trust is applied to leaders of

organizations of every size, who, as the parable suggests, must remember that "it is the

master who allocates the scale of responsibility; the slave's duty is merely to carry out

faithfully the duty entrusted to him" (France 1985, 353).

Summary

In light of James 3:1, ministry leaders must clearly understand that their

position as a spiritual leader and steward of others' spiritual development fosters

accountability of the first order. James' instruction that the spiritual leader "will be

judged more strictly" should drive that leader to understand his role as clearly as possible

and then execute that role with untold passion and increasing competence. The

stewardship of ministry leadership carries with it the baggage of increased responsibility

and a commensurately stricter judgment (Burdick 1981, 186). As one commentator

explains with this passage in mind, leadership in "ministry renders it liable to a closer

scrutiny and that failure to discharge the ministry faithfully will bring a correspondingly

more severe penalty. Jesus warned that 'to whom much is given, of him will much be

43

required' (Luke 12:48)." Ministry leaders "bear an awesome responsibility for their

exercise of that gift in nurturing people in the faith" (Moo 1985, 119).

Much of that responsibility rests on the shoulders of leaders as they adopt a

stewardship mentality with respect to their leadership. Emerging from the dictates of the

Cultural Mandate (Gen 1:26-28), leaders have been tasked with subduing creation—in all

its expressions—for God's glory and others' good. As the apostle Paul said well, "it is

required that those who have been given a trust must prove faithful" (1 Cor 4:1-2).

Leader-stewards have, by definition, been given such a trust and are therefore expected to

serve as God's vice-regent on his behalf in their organizations. In their dual role as

specially commissioned agents of God and government, military chaplains have

responsibility for double stewardship and are therefore on tap for double accountability—

in the short term and the long (Heb 13:17). As a result, these leaders should begin at

once orchestrating the most effective and efficient use of their organization's resources to

profit both God and Country, commencing with their own leadership competence.

Leadership Development

Perhaps the most-referenced debate in leadership lore addresses the notion of

whether leaders are born or made (Bass 1990, 807). The answer, of course, is an

unqualified "yes!" (Avolio 2005, 2). As Kouzes and Posner say, tongue firmly in cheek,

'"a// leaders are born. We've never met a leader who wasn't. So are all accountants,

artists, athletes, parents, zoologists, you name it.' We're all born. What we do with what

we have before we die is up to us" (Kouzes and Posner 2002, 386). The doing with what

we have before we die motif is the essence of leader development and is a process that

should occur throughout the leader's personal and professional lifespan. Understanding

that process, however, presupposes a belief that leaders can in fact be developed. The

leadership literature, by and large, seems to support such a belief in both military and

44

civilian contexts (Bass 1990, 856; Lafferty 1998), leading two prominent writers to

declare as fact that notion based on their research (Zenger and Folkman 2002, 254).

While researchers in the leaders-are-born school gravitate toward the twin

towers of genetics and family environment as the sole determinants of leadership

potential, "the majority of leadership researchers believe that the origins of leadership"

extend well beyond those two components. Leaders-are-made researchers contend that

such factors as "work experiences, hardship, opportunity, education, role models, and

mentors all go together to craft a leader" (Conger 1992, 29). In other words, leader

development results from a variety of means, making it incumbent upon leadership

development professionals to take full advantage of all such means in their quest to

enhance leader effectiveness (Bass 1990; Carter, Ulrich, and Goldsmith 2005).

The Significance of Leadership Development

Leader development is, simply put, "the expansion of a person's capacity to be

effective in leadership roles and processes." Expanding that capacity relies upon a wide

variety of factors bound in the individual leader and the organizational context in which

that leader serves (Van Velsor and McCauley 2004, 2). The leadership-is-learned camp

suggests that, although "many possess the potential to lead, the many dwindle down to a

few only because most of us do not have the right opportunities or experiences" to effect

genuine leadership development (Conger 1992, 31). As the compelling leadership

research of Zenger and Folkman makes clear, that reality has profound implications for

organizational effectiveness. Their findings, based on some 200,000 assessments of more

than 20,000 individual leaders in widely diverse industries and cultures, draw a number

of significant conclusions in this regard.

First, these researchers conclude that effective leaders produce bottom-line

results at a rate vastly superior to average leaders. They "found strong statistically

significant relationships between leadership effectiveness and a variety of desirable

45

business outcomes such as profitability, turnover, employee commitment, customer

satisfaction, and intention of employees to leave." Second, their findings indicate there

need be no artificial limit placed on the number of great leaders any organization can

possess. Such limitations are often organizationally self-induced, largely via lackluster

commitment to leader development. Along those lines, thirdly, the researchers "contend

that one of the major failings in leadership development programs has been the tendency

to aim too low," thereby unnecessarily settling for mediocrity in this critical arena

(Zenger and Folkman 2002, 16). Their ultimate conclusion is that neglecting leadership

development is a costly business decision, one that is verified by significant research in

ministry (Clinton and Clinton 1997; Ford 1997; Rainer 1996; Rainer 1999b; Rainer 2001;

Rainer 2005; Lifeway Research 2007; Stetzer and Dodson 2007) and non-ministry

settings (Collins 2001; Conger 1992; Covey 2004; Goleman 1998; Hughes, Ginnett, and

Curphy 2006; Kouzes and Posner 2002; Trompenaars and Hampden-Turner 2001; Van

Velsor and Drath 2004; Yukl 2006; Zenger and Folkman 2002).

The landmark study by Jim Collins, reported in his blockbuster book Good to

Great, echoes the findings of Zenger and Folkman. In his study of 1,435 companies,

clear lines of demarcation existed in long-term performance based largely on the

organizations' level of leadership effectiveness. He discovered that companies which

made the leap from good to great were led by a particular type of leader, thus confirming

the crucial leadership difference. Furthermore, while not an explicit focus of his study,

Collins hypothesizes that a large majority of people possess the capability to develop into

great leaders. Although this capability is "perhaps buried or ignored" in most potential

leaders, he suggests that "practicing the . . . good-to-great disciplines" the study

discovered "can help you move in the right direction" (Collins 2001, 37-38). Similar

findings are echoed in Rainer's (2005) study of "breakout churches" and the study of 324

"comeback churches" conducted by Stetzer and Dodson (2007).

Kouzes and Posner join the chorus by noting, ironically, that while they are

46

often asked the perennial question of whether leaders are born or made, they are never

asked that question with respect to managers. They conclude people do not hesitate to

ask the latter because nearly everyone assumes management skills can be taught, while

many mistakenly see leadership as nothing more than a compendium of innate,

unalterable personality traits. They observe the persistently "haunting myth" that

leadership cannot be learned "is a far more powerful deterrent to leadership development

than is the nature of the person or the basics of the leadership process." The results of

twenty years of research by these authors suggest that, like management, leadership can

be learned and should be vigorously pursued. "By assuming that leadership is learnable,"

they insist, "we can discover how many good leaders there really are. Somewhere,

sometime, the leader within each of us may get the call to step forward—for the school,

the congregation, the community, the agency, the company, the union, or the family. By

believing in yourself and your capacity to learn to lead, you make sure you'll be prepared

when that call comes" (Kouzes and Posner 2002, 386-87). Preparing leaders to answer

that call is the purpose of leader development.

This purpose is especially relevant to the ministry of military chaplains.

Joining the ranks from some 84 denominational agencies representing all major faith

traditions, the full spectrum of leadership potential is in play. In addition to the myriad

theological positions held by these nearly 600 chaplains, the leadership pool is populated

by ministers from an incredibly diverse variety of personalities, cognitive abilities,

natural and spiritual giftedness, personal and professional experiences, and assumptions

regarding the role of leadership. It is within this context that the Air Force Chaplain

Corps is tasked with formulating a development process to fashion leaders from the

diverse batch of raw material comprising the military chaplaincy. Because of this

cascade of experience and experiences, the leadership development equation is more

clearly understood when viewed through the lens of developmentalism. And in light of

the constructivist notion that burgeoning executives of all stripes should take more

47

initiative for leadership development throughout their careers (Van Velsor and Drath

2004, 383-84), the leadership development process can then be understood as a subset of

adult development throughout the life cycle.

Leadership Development and Developmentalism

Given that leadership development is far too important to languish in the realm

of the haphazard, a number of researchers charge organizational developers to pursue that

critical task informed by developmentalism as the clearest foundational theoretical

perspective (Knowles, Holton, and Swanson 1998; Laske 2003; Van Velsor and Drath

2004). Research from the forward-leaning Center for Creative Leadership suggests that

"human resource professionals . . . are changing the way they understand the processes

by which individuals develop their effectiveness as leaders, the role the organization has

to play in that process, and how systems can be designed to support i t . . . . Leader

development is a lifelong, ongoing process" (Van Velsor, Moxley, and Bunker 2004,

205). While an exhaustive treatment of the intricacies of personality and developmental

theory is far beyond the scope of this literature review, developmentalism is foundational

as a helpful framework for understanding the leadership development process. Simply

put, "a developmental perspective invites the educator to see each human life as a unique

person emerging through common aspects that can be observed, measured, and

evaluated" (Ward 1995, 16). Such is the task of the Air Force Chaplain Corps in

identifying, selecting, and developing chaplains as they move from the ranks of entry-

level, front-line, hands-on ministry through mid-level leadership and, for a select few,

onto positions of strategic leadership at the most senior levels.

Developmentalists contend that human beings are in a continuous process of

maturation. In contrast to those who view humans as mere passive receivers of a

predetermined developmental scheme, however, developmental theorists see "human

beings as active participants in their own development" (Dettoni and Wilhoit 1995, 27).

48

This view fits nicely with the constructivist notion that the learning process is not simply

relegated to the passive reception of information. On the contrary, "it is better described

as a matter of the learner's building of unique images of truth (more precisely, building

one's grasp of truth), as a matter of construction and discovery" (Ward 1995, 9).

Leadership development of Air Force chaplains takes place with these conceptions of

human maturation and constructivist education in full view.

Woolfolk suggests a broader understanding of developmentalism as grounded

in at least three general principles. The first of these principles recognizes that people

develop at different rates and that variation in growth rates is both normal and expected.

The second principle insists that, in large measure, development occurs in a relatively

orderly fashion. Although there is some debate regarding the precise order of said

development, there is general agreement as to the accuracy of the view that development

is a rather orderly occurrence. The final principle sees development as a phenomenon

that "takes place gradually. Very rarely do changes appear overnight," in other words.

Instead, the orderly nature of developmental processes anticipates gradual maturation

over time (Woolfolk 1993, 26-27). Developing Air Force chaplains to assume expanded

leadership roles is grounded in these principles.

The insights of a number of Christian thinkers expound on Woolfolk's three

principles in a way that further clarifies the issue for leadership development. Among

these insights is the belief that development comes largely from internal rather than

external processes. "To be sure, external, environmental factors either help or hinder

development, but actual development occurs when human beings choose actively to

engage their mental processes with various stimuli of the environment." The process is

best described as "the making of meaning for oneself of the data of one's experiences.

Apart from that engagement there is no true learning." Additionally, it is assumed these

internal "processes are God-given, and it is by them that people make sense of reality for

themselves." One's "development and learning occur based on the developmental stages

49

of the persons attempting to learn" and is influenced by one's sin nature and the Holy

Spirit's work in one's life, among other factors (Dettoni and Wilhoit 1995, 31-32).

Furthermore, while developmentalists acknowledge the influential role

environmental forces play in the developmental process, they also soundly insist such

factors do not in fact cause learning to occur. "Teachers—that is, intentional informal

and formal teachers such as parents, pastors, peers, and professors—all influence learning

and development. Likewise, the environment, consisting of the geographic and socio-

historic-cultural milieu, influences learning through the stimuli it provides." But genuine

learning only ensues to the extent that "learners actively engage themselves with those

stimuli and make various adaptations to what they already know, do, and are." Finally,

developmentalists argue that "development is an inner change of how one processes

experiences." The process represents a qualitative change from simple to complex in

one's processing ability. Learning occurs as learners become dissatisfied with current

levels of functioning, which in turn initiates a "search for new perspectives, new ways to

understand issues, questions, thinking, and ultimately meaning" (Dettoni and Wilhoit

1995, 32). These developmentalist insights are particularly apropos for equipping Air

Force chaplains and come into sharper focus when seen as a subset of adult development.

Leadership Development as Adult Development

Development across the lifespan has long been the stuff of literature and

philosophy but has only recently begun to pay attention to post-adolescent life. While

"the seminal contributions of Sigmund Freud and Jean Piaget led to understandings of

several qualitatively different eras from infancy through adolescence," the consequences

of their work left "the impression that such changes in a person's way of making meaning

ended in adolescence." Development in the latter years was "thought to be of a different

order, nonregular, and essentially derivative of the fundamental psychological work of

earlier years." More recently, however, the study of adult development has emerged as a

50

corpus acknowledging the presence of a rough sequence of regular stages through which

adults develop (Kegan and Lahey 1984, 200).

Developmental theorists the likes of Erikson and Levinson proffer adult life

stages as a consortium of age-related tasks adults must navigate. Levinson, for example,

employs a very helpful metaphor of the "seasons" of life through which adults should

pass during their life cycle. "Levinson understands the life cycle to contain a series of

definable periods or forms, each qualitatively different, through which every adult passes.

Development is then conceived of as the response to the specific social and psychological

tasks which emerge during predictable age periods" (Kegan and Lahey 1984, 200).

Leadership development can be viewed in much the same way, as leaders must

simultaneously navigate a series of adult and work transitions throughout their careers, all

the while keeping in mind the critical realities of organizational life and culture.

Citing the work of Cytrynbaum and Crites, Laske begins his insightful article

on executive development as a component of adult development by observing that "few

applications of adult developmental theories to the work setting have, in fact, been

reported" (Laske 2003, 565). He proceeds by noting the bifurcation of executive

development literature along the dual lines of either developing executives to meet

specific organizational needs or developing them by focusing on their individual growth.

He insists the research, as a result of this unnecessarily simplistic bifurcation, has been

overly reductionistic in its efforts at applying insights from both theoretical lines. Given

the military's overwhelming focus on both people and mission, such reductionism is

especially inappropriate when the military culture is in view (U.S. Department of the Air

Force 2006a).

As a suggested remedy to this narrow reductionism, Laske proposes a

"synthetic adult developmental point of view" in which he focuses on strategic executive

development incorporating both streams of thought (Laske 2003, 565-66). In this way,

leader development can realistically account for the individual developmental needs of its

51

human resources, issues of structural power and control within the organization, the

realities of political coalitions competing for scarce resources within the organization,

and the shared values that are symbolic of organizational culture (Bolman and Deal

2003). Synthesizing these complementary perspectives offers great help in developing

Air Force chaplains for military leadership. Whereas one view or the other might prove

beneficial in some organizations, the realities of leadership within the military culture

demand a broader framework from which to foster leadership development.

The purpose of leadership development is not merely for the sake of personal

growth. Rather, its purpose is to firmly tie its members' personal growth to the

leadership roles they will be called upon to assume with advancing careers (Fulmer and

Goldsmith 2001; Charan, Drotter, and Noel 2001). Recognizing the clear intersection of

one's personal growth as an adult and one's professional growth as a military chaplain

offers helpful clues in the development of future Air Force leaders. The ultimate

objective of such development is preparing chaplains to competently perform those

leadership tasks prepared for them by God and Country. Accomplishing that objective

requires a systematic approach to leadership development throughout one's respective

life and career cycles.

A number of researchers have approached leader development from a lifelong

developmental perspective. These researchers categorically agree that the constructive-

developmental approach to leader development is most effective, as it suggests

burgeoning leaders take sufficient responsibility for growing into successive leadership

roles throughout their professional careers (Clinton 1988; Clinton and Clinton 1997; Ford

1997; Kegan and Lahey 1984; Van Velsor and Drath 2004). This view expands the

typical Eriksonian-Levinsonian, age-related stage development approach previously

discussed. "Thus, instead of age-linked responses to the changing conditions of life,

constructive theory holds that people respond according to their meaning system" (Kegan

and Lahey 1984, 202). While this approach certainly does not completely discount the

52

role of age with respect to the regularity of one's development, it contends that the

meaning one attributes to one's developmental stage is not purely a function of age. This

view is especially relevant to leadership development, particularly in the military, as it

takes into account the reality that leadership requirements are more a function of rank and

position than of one's age (Lafferty 1998; Weaver 2001). Although there will surely be

some age-related issues in this leadership development paradigm, it provides as well for

the peculiar realities of leadership in a military context.

Charan, Drotter, and Noel suggest a "leadership pipeline" approach to

leadership development that squares well with the developmentalist perspective. Its

focus is on understanding the distinct leadership transitions that must be made for

organizations to properly prepare key leaders for their ascent up the leadership ladder.

Central to this approach is a realization that, in large organizations the likes of the

military and corporate America, "there is little acknowledgement that different levels of

leadership exist and that people need to make skill and value transitions at each level.

Relatively few organizations are thinking about the core competencies and experiences

necessary to be successful at each level" (Charan, Drotter, and Noel 2001, 4). The

leadership pipeline approach encourages leadership development professionals to view

filling the leadership pipeline as a strategic business decision, as reliance on a few star

performers is not sufficient to sustain long-term performance.

As articulated by these theorists, the leadership pipeline is marked by six

critical career passages (see Figure 1), each of which "represents a change in

organizational position—a different level and complexity of leadership—where a

significant turn has to be made. These turns involve a major change in job requirements

. . . that translates to new skill requirements," new perspectives on business "time frames

that govern how one works," and "new work values—what people believe is important

and so becomes the focus of their effort" (Charan, Drotter, and Noel 2001, 7-9).

53

Figure 1. Critical career passages in a large business organization (Charan, Drotter, and Noel 2001, 7)

These career passages include transitioning (1) from managing self to managing others,

(2) from managing others to managing managers, (3) from managing mangers to

functional manager, (4) from functional manager to business manager, (5) from business

manager to group manager, and (6) from group manager to enterprise manager (Charan,

Drotter, and Noel 2001, 15-27). Some organizations use this approach as the basis for

leadership succession; members in the pipeline are evaluated vis-a-vis their documented

performance and demonstrated potential to serve at levels of greater responsibility

(Charan, Drotter, and Noel 2001, 165-82). Successful movement through the leadership

pipeline is reminiscent of the developmentalist notion that navigation through earlier

developmental phases impacts performance at higher leadership levels (Woolfolk 1993;

Ward 1995). This perspective also acknowledges that differences in leadership

requirements are a function of the organizational level at which one leads (Hunt 1991;

Mumford, Campion, and Morgeson 2007).

54

With this distinction as a backdrop, Kegan and Lahey define development as

"a process of outgrowing one system of meaning by integrating it (as a subsystem) into a

new system of meaning" (Kegan and Lahey 1984, 203). Cranton, following Mezirow,

echoes this sentiment in her discussion of transformative learning. Simply stated,

transformative learning deals with "how learners construe, validate, and reformulate the

meaning of their experiences" (Cranton 1994, 22). Each leader's experience set forms "a

frame of reference for interpreting what happens to us, what we read, what we see, and

what others say. This frame of reference comes from the way we grew up, the culture in

which we live, and what we have previously learned" (Cranton 1994, 26). In other

words, one's developmental past becomes the launching pad for one's developmental

future. Whether or not that future blasts off depends on both leader and organization

living up to their respective responsibilities.

The Process of Leadership Development

Researchers generally portray leadership development as a process (rather than

an event) contingent upon a diversity of factors, including the leader's personal

development, a variety of developmental experiences, the leader's ability to learn from

those experiences, and the leader's unique organizational context (Van Velsor and

McCauley 2004, 4). The synergistic effect of cascading significant developmental

experiences belies the broad understanding in the corporate world that leadership

development is a process wholly consistent with developmentalism as a viable theoretical

foundation (Avolio 2005; Laske 2003; Ford 1997). Leadership development is viewed

increasingly as a function of individual leaders' own self-management of their careers

"over time that is independent of the succession planning process and of the organization

chart" (Derr, Briscoe, and Buckner 2002, 20). What results is a building-block approach

to leadership development that balances the inevitable tension between the personal

growth needs of individual leaders and the corporate growth needs of their organizations.

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McCall's (1998) model of strategic executive development attempts to

synthesize the personal growth versus organizational needs dichotomy by diagramming

the responsibilities of both parties. Writing from the perspective of the business world,

McCall argues against developing leaders with a purely personal growth agenda, even

though many businesses find therein a means to immediate, short-term profit. Instead, he

explains, the longer view demands a coupling of business strategy with the human

resource function, creating in effect a win-win situation for both. His view of leadership

development is in keeping with the definition advanced by Seibert et al. that "strategic

executive development is the (1) implementation of explicit corporate and business

strategies through the (2) identification and (3) growth of (4) wanted executive skills,

experiences, and motivations for the (5) intermediate and long-range future" (Laske

2003, 571-72).

McCall's approach capitalizes on those opportunities within organizations for

burgeoning leaders (those with "talent") to enjoy a cascade of "experience" to stretch

their strategic leadership capacity. As fuel for leadership development he cites sixteen

developmental experiences arranged in four categories: (1) assignments (early work

experiences, first supervision opportunity, starting something from scratch, turning an

operation around, discrete projects/task forces, increasing scope of work, and staff jobs);

(2) hardships (business failures and mistakes, missed promotions or lousy jobs, problems

with a subordinate, escape from a job rut, and personal traumas); (3) other people (role

models, and observation of corporate values being expressed); and (4) other events

(formal courses and personal experiences) (McCall 1998, 68).

This "experience" cascade is seen as an explicit function of stated business

strategy and is buoyed by a series of intentional supporting "catalysts" such as executive

coaching and traditional in-place development programs. When all is said and done,

McCall proposes, leaders with "the right stuff emerge in time to assume greater

leadership responsibilities within the organization at large (Laske 2003, 572). While

56

there are some obvious challenges with this approach, not the least of which is its "black

box" feel with respect to leadership development, it does reflect the current state of

leadership development within the Air Force and its Chaplain Corps.

The military promotion system operates by the principle that "talent" is first

discovered, given a variety of assignments in which to be stretched by "experience," and

then given the chance to attend just-in-time professional development education in

preparation for the next step. The next round of promotions yields a smaller batch of

talent to proceed to the next level, where the process repeats itself as before (Steele et al.

2006). The process is very similar to the "inverted funnel model" described by Derr,

Briscoe, and Buckner, in which they note three increasingly competitive talent pools

flowing through the corporate funnel. By way of a process of identification selection

(similar to McCall's "talent"), training and development (as in McCall's "experience"

and "catalyst" schemes), and succession (like McCall's view of "the right stuff), so-

called "high potentials" are groomed for positions of greater corporate leadership (Derr,

Briscoe, and Buckner 2002, 3-27). Much the same process occurs in the U.S. Air Force

and its Chaplain Corps.

Laske extends McCall's model by clarifying the complexities involved in the

personal growth side of the development equation. As the leader develops throughout his

personal and professional life cycle, Laske observes a compelling need for the leader to

become more aware of the psychological, family-of-origin, and individual personal

development peculiarities that often obstruct one's professional leadership development.

In short, the leader must pay sufficient attention to his psychological self awl his

organizational role. It is at this point that adult development and leader development join

forces in the leader's life, as he or she navigates the sometimes murky waters described

by the stages of developmentalism. It is also at this point, as Laske well notes, that leader

development can profoundly impact the organization (Laske 2003, 574-76).

Van Velsor and Drath reach a similar conclusion in advancing their views

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along constructivist-developmental lines regarding the need for lifelong personal

transformation in the organizational context. As a direct result of increasing marketplace

complexity and cut-throat competition, they contend, organizations are less inclined to

focus on internal matters like intentional leadership development and become more

focused on bottom-line external concerns such as satisfying customer needs. In keeping

with what has been already discussed in this vein, these researchers observe that "the

complexity of modern life is calling forth a qualitatively different mind-set about work

and leadership." This "mind-set. . . recognizes the need for people to own their own

work and take responsibility for their own performance; an approach that asks people to

define themselves instead of relying on the organization to tell them who they are." As

these authors point out, "this is not a superficial change in style; it is a profound

transformation in the way people understand themselves, their relations, and how they

enact leadership" (Van Velsor and Drath 2004, 387).

In the context of lifelong development, Van Velsor and Drath define

development as a continual reframing of assumptions about the self that engenders an

increased capacity to perform. Everyone "continually constructs and reconstructs

interconnected and underlying assumptions—what we call 'webs of belief—that

delineate [one's] capacity to acquire new managerial and leader-specific skills and

perspectives" (Van Velsor and Drath 2004, 387). This process does not end with

childhood or adolescence but continues throughout the life cycle. Likening the self to a

"book that can be read, written, or continually revised," these researchers advance the

notion that leader development occurs as informed leaders perform the courageous yet

necessary act of examining and reframing their assumptions to enhance their ability to

lead (Van Velsor and Drath 2004, 389-93). Rather than just viewing this process as a

self-only benefit, however, self-revising authors understand themselves to be part of the

larger socio-cultural milieu of the organization and its success.

This constructivist-developmentalist approach to leader development is a

58

helpful foundation on which to leverage the broader leader development process captured

in the literature (Van Velsor and McCauley 2004, 20; Laske 2003; Derr, Briscoe, and

Buckner 2002). In its most productive state, leadership development is conducted with

an overarching purpose in full view, focusing on an array of developmental experiences

that engender assessment (a sense of where the leader is now with respect to what is

required), challenge (to force leaders out of their comfort zone), and support (to ease the

pain of change) (Van Velsor and McCauley 2004, 5-12). "Whereas the element of

challenge provides the disequilibrium needed to motivate people to change, the support

elements of an experience send the message that people will find safety and a new

equilibrium on the other side of change" (Van Velsor and McCauley 2004, 10).

With respect to the methodologies employed, Conger's groundbreaking study

of effective leadership development programs revealed four major approaches to

leadership training. These include leadership training through (1) growth of the leader in

taking personal responsibility for leadership, (2) increasing understanding of relevant

conceptual approaches to leadership, (3) an emphasis on performance feedback vis-a-vis

targeted leadership experiences (in training and in practice), and (4) skill building, which

is the most common leadership training approach (Conger 1992, 44-53). Although most

leadership development programs lean more toward one approach or the other, a model

program would incorporate all four to facilitate balanced leadership development.

The ideal program would begin with a conceptual overview, then provide feedback on where participants stand relative to the skills associated with the conceptual model of leadership. This would be followed by skill building, for skills that are teachable. The skills that are more complex (and therefore less amenable to being taught) would be the focus of awareness building, with the idea that participants could find long-term opportunities to develop these skills back at the office. Feedback would reappear after preliminary skill building to assess how well individuals have learned and understood the skills, and this would be followed by more skill building. Personal growth experiences would be used along the way as powerful opportunities for reflection on two levels: to help managers determine their own desires to lead, and to free participants of ineffective behaviors. This, of course, would be the ideal. (Conger 1992, 53)

The linchpin for a healthy leadership development process is a clear sense of the end

59

game. In other words, the soundest leadership development processes begin with the end

in mind by asking rather bluntly, "What type of leader is one attempting to produce?"

Leadership Development for Ministry Leaders

As early as Blizzard's (1956) classic research on the minister's use of time, a

number of studies in the decades since have consistently indicated that the average

minister in multiple ministry settings spends significant time performing a variety of

administrative tasks (Nauss 1972; Nauss 1974; Nauss 1983; Boersma 1988; Nauss 1989;

Nauss 1994; Woodruff 2004; Thomas 2004), a reality for which many do not feel

adequately prepared via their seminary training (Turner 2001; Burns and Cervero 2002;

Welch 2003; Coggins 2004). Interestingly, citing the relative failure of executive

development programs to populate the business leadership pipeline vacated as the

Boomer generation retires, Crainer and Dearlove report that master of business

administration degree curricula have essentially the same problem, that is, an inordinate

focus on the analytical skills required for technical expertise at the expense of broader

leadership competencies required for organizational effectiveness (Crainer and Dearlove

1999).

In a comprehensive curriculum review of the master of divinity degree

requirements of 148 accredited graduate theological institutions in the United States,

Welch discovered that

seminarians attending these 148 seminaries in preparation for pastoral ministry will spend slightly over 1 percent... of their total academic course preparation in study for the administrative or leadership responsibilities of the church; and up to three- fourths of the others will receive none. This is an interesting balance of preparation requirements given that studies have demonstrated that a pastor spends 50 to 75 percent of his time in administrative and leadership responsibilities in the church. (Welch 2005, xi-xii)

These findings are all the more significant since forced terminations are exceedingly

more often a result of failed leadership than errant theology (LaRue 1996; Barfoot,

Winston, and Wickman 2005; Turner 2006), a reality exacerbated in the case of military

60

chaplains operating in an arena marked by pluralism of the highest order (Page 2007).

Notwithstanding the perennial debate in the literature as to the respective positions of

both the classical theological disciplines and modern praxis as curricular emphases in

contemporary theological education (Farley 1983; Simpson 1992; Mohler 1996; Banks

1999; Turner 2001), the relative lack of leadership preparation in the traditional seminary

experience does impact the leadership readiness—whether perceived or real—of its

graduates (Turner 2001; Welch 2003; Coggins 2004).

Research on failed managers in the business sector echoes the view that

superior technical expertise in itself is no guarantee of leadership effectiveness and is, in

fact, sometimes a major detriment to success (Howard 2001). "This is the Peter Principle

at work: People are promoted to their level of incompetence. A person who is promoted

because of expertise ('He's great with the numbers') finds himself at a new level, where

many or most duties revolve around managing people—not technical skill. This means

the working world is peppered with bad bosses" (Goleman 1998, 43). Leadership

development, when done well, attempts to reduce the world's population of bad bosses.

Barna captures the need for leadership development as a complement to

technical prowess in the ministry with this insightful observation:

I have witnessed pastor after pastor, extensively trained to exegete the Scriptures, and gifted to communicate God's truth, undeniably fail when it comes to guiding the Body of believers. They have failed in mobilizing the people for action, holding them accountable for their behavior, motivating them to sustain a spiritual revolution and attracting the resources necessary to do the work modeled by Christ. (Barna 1997, 18-19)

Furthermore, an aggregation of three Barna studies of pastors in 1992 found that "many

pastors, by their own admission, are neither gifted nor trained to be leaders and are

frustrated with ministry" (Barna 1993, 14). In fact, results of this aggregation revealed

that just 18 "percent of our senior pastors claim they have the gift of leadership" or

administration (Barna 1993, 122). Interestingly, this Barna study aggregation revealed

that, "compared to pastors with other gifts, those with the gift of leadership had the

61

lowest level of stress resulting from their ministry efforts" (Barna 1993, 127). As such,

leadership development has been recognized as a critical component in the professional

competence of ministry leaders, leading several specialists to infuse intentional

leadership development into the maturation process for ministry leaders (Clinton and

Clinton 1997; Ford 1997; Pue 2005).

Producing competent leaders is a perennial military challenge, especially with

respect to seminary-trained ministers assuming Air Force wing chaplain positions around

the globe. While there is likely some degree of leveling that occurs as these ministers ply

their trade within the military culture in preparation for future senior leadership positions,

military chaplains, due to mandatory educational and pastoral experience requirements,

enter the ranks much later than most other officers (U.S. Department of the Air Force

2007). As a result, much of their adult leadership development begins prior to entering

military service, whereas line officers generally launch their professional careers within

the military culture at much younger ages. For example, the median age of first

lieutenants in the line of the Air Force is 26 years, while the median age of first lieutenant

chaplains is 37 years. Similarly, the median age of line lieutenant colonels (the most

common rank for squadron commanders) is 42 years, while the median age of chaplain

lieutenant colonels (the most common rank for wing chaplains) is 53 years (Air Force

Personnel Center 2008). This reality is part of the military chaplain leadership equation.

The most prominent ministry leadership development models approach the

task of developing leaders from a decidedly developmentalist perspective. Additionally,

these approaches focus on the leader's personal character and professional competence as

essential components to performance as ministry leaders (Clinton and Clinton 1997; Ford

1997; Pue 2005). Air Force chaplains enter the military at a point when their ministry

careers are well into the development phases suggested by these models. At that point,

however, they enter a decidedly different culture in which their ministry is to be

conducted, "a culture where nothing is valued more highly than sound leadership"

62

(Donnithorne 1993, 6). Although chaplains lead in the arenas of spirituality and pastoral

care rather than combat sorties and bombs on target, the expectation is that they will lead

with the same degree of competence in their lane that flying squadron commanders do in

theirs. Their development thus occurs in the context of military leadership writ large.

Leadership Development for Military Leaders

The essentiality of competent leadership is especially pronounced for ministers

assuming senior leadership positions in the military, operating in a culture where

leadership competence is considered more expectation than extravagance (Wong, Bliese,

and McGurk 2003). Whereas some civilian pastors might enjoy the relative luxury of

lackadaisical leadership without immediate consequence, military chaplains are always

under the leadership microscope and are held accountable for leadership that is consistent

with the full range of military standards (Page 2007). The words of one Air Force four-

star general regarding commanders and their leadership is equally true of chaplains

occupying staff-equivalent positions at the Air Force wing level:

When we select commanders, we expect them to create a vision, and motivate and inspire their people toward that vision. We also expect our commanders to face squarely any situations that may undermine unit effectiveness and cohesion. We expect our commanders to be more than the head of a unit; we expect them to be leaders and to be accountable for mission performance. Those who recognize the interdependence of leadership and command are the most effective commanders, can best translate intentions into reality, and sustain momentum. Therefore, we must select for command those who will, with resolve and persistence, meet all the responsibilities—both pleasant and unpleasant—inherent in command. (Loh 2001, 91)

Producing such leaders is an unyielding challenge for the military and applies to leaders

at all levels throughout the organization (Leader to Leader 2004, 6).

Unlike most civilian organizations in both ministry and non-ministry sectors,

military organizations are unable to hire operational- and strategic-level leaders from the

outside and therefore must grow their own. As a result, leadership development in the

military is a high-stakes proposition; the process takes many years and there is little

margin for error. Since the military "does not have the luxury of raiding competitors for

65

application (U.S. Department of the Army 2006; U.S. Department of the Air Force

2006a; Wong, Bliese, and McGurk 2003). In addition to researching the military as a

culture unto itself, each military branch manifests its own context-specific culture as well.

Hunt (1991) posited that the vast majority of some 10,000 leadership studies as

of 1989 were conducted at the lowest level of organizational leadership, what he called

direct (face-to-face) leadership. His primary focus was in expanding leadership research

to include organizational and systems leadership as necessary topics. In his schema (see

Figure 2), based on the seminal stratified systems theory advanced by Jacobs and Jaques

(1987; 1990), direct leadership takes place at the production level of the organization,

such that decisions made impact the next three months to two years. Organizational

Systems Leadership

(10-20 yr (+) time span)

Organizational Leadership

(2-1 Oyr time span)

Direct Leadership

(<3 mos-2yrtimespan)

External Environment

Critical 1 "asks

Individual Capability

Organizational Structure ^

Critical Tasks

Individual Capability

Organizational Structure

Organizational Effectiveness

Critical Tasks

Individual Capability

Organizational Structure

Figure 2. Simplified version of Hunt's extended multilevel leadership model (Hunt 1991; Wong, Bliese, and McGurk 2003, 661)

leadership is conducted by those whose positions impact the next two to ten years, while

systems leadership impacts the next ten to twenty years and beyond. Significantly, each

leadership level is characterized by its own cocktail of environmental issues (external

environment and organizational/cultural values), leader-critical tasks, individual

capabilities (background and predispositions, cognitive and social skills, and leadership

64

workforce. Both civilian and military sectors desire more educated workers, but we have

a stronger impetus. In modern warfare, particularly during times of rapid change,

education acts as a master power multiplier. Today the US military needs flexible and

innovative thinkers almost as much as it needs bombs and bullets" (Lorenz 2007, 5-6).

Military chaplains serve at the peculiar intersection of ministry and the military

(Groh 1991). As such, leadership competence in both realms is considered essential for

performance, especially as these chaplains rise to levels of operational and strategic

leadership. While each of the military services pursues leadership development in its

own way, there are more similarities than differences in their respective approaches. A

sampling of selected military leadership development approaches serves to emphasize the

degree to which leadership competencies play a role in military leadership development.

Significantly, this section will conclude with a detailed look at the leadership

development scheme for Air Force chaplains, which occurs at the intersection of ministry

and military leadership.

Military Leadership Development Approaches

Wong, Bliese, and McGurk help frame the issue of military leadership

development by extending Hunt's multilevel leadership model to examine the many

facets of military leadership. What emerges from their comprehensive examination of

military leadership is a sense of commonality among the way the services view

leadership and its development. As they explain, "the military leadership literature is

stratified into the systems, organizational, and direct levels of leadership," each of which

is further stratified into "the critical tasks and individual capabilities required at each

level" (Wong, Bliese, and McGurk 2003, 657). While leadership researchers have long

acknowledged that differences in leadership requirements are a function of the

organizational level at which one leads (Hunt 1991; Mumford, Campion, and Morgeson

2007), the nature of military leadership requires a context-specific approach to its

65

application (U.S. Department of the Army 2006; U.S. Department of the Air Force

2006a; Wong, Bliese, and McGurk 2003). In addition to researching the military as a

culture unto itself, each military branch manifests its own context-specific culture as well.

Hunt (1991) posited that the vast majority of some 10,000 leadership studies as

of 1989 were conducted at the lowest level of organizational leadership, what he called

direct (face-to-face) leadership. His primary focus was in expanding leadership research

to include organizational and systems leadership as necessary topics. In his schema (see

Figure 2), based on the seminal stratified systems theory advanced by Jacobs and Jacques

(1987; 1990), direct leadership takes place at the production level of the organization,

such that decisions made impact the next three months to two years. Organizational

Systems Leadership

(10-20 yr(+) time span)

Organizational

Leadership (2-1 Oyr time span)

Direct Leadership

<3 mos - 2 yr time span)

External Environment

Critical Tasks

Critical Tasks

Critical 1 asks

Individual Capability

Individual Capability

Individual Capability

Organizational Structure

Organizational Structure

Organizational Structure

Organizational Effectiveness

Figure 2. Simplified version of Hunt's extended multilevel leadership model (Hunt 1991; Wong, Bliese, and McGurk 2003, 661)

leadership is conducted by those whose positions impact the next two to ten years, while

systems leadership impacts the next ten to twenty years and beyond. Significantly, each

leadership level is characterized by its own cocktail of environmental issues (external

environment and organizational/cultural values), leader-critical tasks, individual

capabilities (background and predispositions, cognitive and social skills, and leadership

66

skills), and organizational effectiveness concerns. Some positions will include leadership

impacting more than one leadership level (Hunt 1991, 11-40). Implications for leader

development saturate a leader's career across the multiple levels (Hunt 1991, 239-66).

The military expresses this multilevel view in its stratification of leadership

requirements relative to tactical, operational, and strategic levels, which corresponds to

the traditional stratification of warfare and requires a unique set of competencies that

build on those developed at lower levels (Wong, Bliese, and McGurk 2003, 662). The

following Air Force view would apply as well to each of the military services.

Each of the three leadership levels within the Air Force is distinct but related to the levels of warfare and requires a different mix of competencies and experience. Leadership at the tactical level is predominantly direct and face-to-face. As leaders ascend the organizational level to the operational level, leadership tasks become more complex and sophisticated. Strategic leaders have responsibility for large organizations or systems . . . . While all aspects of the competencies are necessary to varying degrees at all levels, there is a change in focus based on the level at which a leader is operating.

Leadership skills needed at successively higher echelons in the Air Force build on those learned at the previous levels. As military and civilian leaders progress within the Air Force, they serve in more complex and interdependent organizations, have increased personal responsibility and authority, and have significantly different occupational competencies and enduring leadership competencies than their subordinates. (U.S. Department of the Air Force 2006a, 8-10)

This approach provides the basis of each of the selected military leadership

developmental models discussed in this section, beginning with the U.S. Army.

U.S. Army Leadership Development

Among the many values characterizing the U.S. Army, "one of the highest

values is leadership" and leadership development throughout its ranks. Following the

rubric of "be, know, do," Army leadership places extraordinary emphasis on character

(be), competence (know), and producing results (do) (Leader to Leader 2004, 8-19). Due

to the environment of rapid-fire transformation in which it operates, the Army identifies

leadership development as the essence of genuine empowerment and concentrates on

leadership saturation throughout the institution (Sullivan and Harper 1996, 213). Leaders

are developed through a comprehensive, tailored program of formal education,

67

operational assignments, and self-development. In fact, the Army takes leadership

development so seriously that its officers "can expect to spend 3 years of a 20-year career

in Army schools developing the leader competencies and skills needed for the next level

of leadership" (Wong, Bliese, and McGurk 2003, 660).

With respect to leadership development, the U.S. Army's stated purpose is "to

assist leaders to become competent at all levels of leadership" in support of national

defense (U.S. Department of the Army 2006, 2-1). "Leader competence develops from a

balanced combination of institutional schooling, self-development, realistic training, and

professional experience. Building competence follows a systematic and gradual

approach, from mastering individual competencies, to applying them in concert and

tailoring them to the situation at hand" (U.S. Department of the Army 2006, 2-7).

Consistent with the standard military approach to leadership and its development, Army

leadership is decidedly competency-based because

competencies provide a clear and consistent way of conveying expectations for Army leaders. Current and future leaders want to know what to do to succeed in their leadership responsibilities. The core leader competencies apply across all levels of the organization, across leader positions, and throughout careers. Competencies are demonstrated through behaviors that can be readily observed and assessed by a spectrum of leaders and followers: superiors, subordinates, peers, and mentors. This makes them a good basis for leader development....

Leader competencies improve over extended periods. Leaders acquire the basic competencies at the direct leadership level. As the leader moves to organizational and strategic level positions, the competencies provide the basis for leading through change. Leaders continually refine and extend the ability to perform these competencies proficiently and learn to apply them to increasingly complex situations. (U.S. Department of the Army 2006, 2-7-2-8)

This approach is consistent across each of the military branches.

U.S. Navy Leadership Development

The U.S. Navy approaches leadership development in a manner similar to that

of the U.S. Army, facilitating a sequential, progressive march to competency throughout

one's career. "Navy leader development represents a career-long continuum from

recruitment to retirement. The system encompasses operational assignments coupled

68

with formal institutional education aimed at ensuring that leaders are technically and

tactically trained and educated on the specific system, aircraft, or ship they will be

assigned next" (McGuire 2001/2002, 92). In keeping with the standard military approach

to leadership and its development, the Navy pursues leadership development with both

character and competency in full view.

The Chief of Naval Operations' most recent Navy-wide guidance letter details

his intentions to focus on three primary areas during the next four years: (1) build the

future force, (2) maintain warfighting readiness, and (3) develop and support Sailors and

civilians. With respect to the latter, he intends to "instill in our military and civilian force

a focus on mission and individual readiness that is underpinned by a warrior ethos" and

recruit and build a "high-performing, competency-based and mission-focused force" in

support of national objectives (Roughead 2007). The Navy's competency-based

approach is premised on the notion that the extent of knowledge and skills required

increases with the level of position and leadership responsibility. A competency model is

therefore used "to define expected behaviors and knowledge" needed for leadership

performance (Center for Naval Leadership, au.af.mil). This competency model is thus

the foundation for leadership and leadership development throughout the U.S. Navy.

U.S. Marine Corps Leadership Development

The Marine Corps describes leadership as "the influencing of people to work

toward the accomplishment of a common objective. Because war is fundamentally a

human endeavor, leadership is essential to effective command and control" (U.S. Marine

Corps 1996, 82). Like the other services, the U.S. Marine Corps views leadership

development as a continuous, progressive process throughout a Marine's career. Marines

place responsibility for leadership and professional development on the individual, the

commander, and the educational establishment, which is similar to the Army model

(McGuire 2001/2002, 92). Because of its storied history, elite nature, demonstrated

69

effectiveness in leadership development, and the veritable saturation of the institution

with leaders at every level, the Marine Corps has been identified as particularly proficient

in the task of leadership development (Carrison and Walsh 1999, 2).

Marine Corps leadership development is grounded in its Teacher-Scholar

Leadership Model, which views leaders as teachers, followers as scholars, and pursues

the ultimate objective of developing Marines as leaders over the course of their careers.

Leadership is thus understood "as an unchanged process, applied across a continuum of

ever-changing arenas through the application of appropriate skill sets." Marines, as with

the other branches, portray leadership from a competency-based perspective that takes

place across the spectrum of the institution (LeJeune Leadership Institute, mcu.usmc.mil).

U.S. Coast Guard Leadership Development

Not surprisingly, the nation's other sea service understands leadership and

leader development much the same as the other military branches. Though part of the

Department of Homeland Security rather than the Department of Defense, the U.S. Coast

Guard's approach to service reflects the history, tradition, and sense of mission in a way

that mirrors those in the defense department. "Similar to the Army and Marine Corps

models, it emphasizes three common leader development processes: the individual's

responsibility for self-awareness and development, the unit's responsibility to provide

formal and informal training, and the organization's role in furnishing formal systems for

assignments, policy, training and education" (McGuire 2001/2002, 92).

Equally familiar is the U.S. Coast Guard's understanding of leadership,

especially its development as a competency-based process, progressing from entry-level

assignments through the upper echelons of leadership and command. The Coast Guard

Leadership Development Framework consists of three components: (1) 28 leadership

competencies, (2) 5 responsibility levels and required levels of expertise, and (3)

specified methods for gaining and demonstrating the requisite competency. Leadership

70

responsibilities increase in complexity as one rises in rank and performance level, and the

service's leadership development framework is built on the assumption that Coast Guard

personnel will be adequately prepared for competent leadership as they ascend the

performance level ladder (U.S. Coast Guard 2006, 2-2).

U.S. Air Force Leadership Development

The U.S. Air Force defines leadership as "the art and science of influencing

and directing people to accomplish the assigned mission" (U.S. Department of the Air

Force 2006a, 1). Leadership and force development are competency-based, built through

education and experience, and targeted to all organizational levels. In the foreword to its

premier leadership document, Air Force Doctrine Document 1-1, Leadership and Force

Development, the Air Force Chief of Staff under whose signature it was published in

early 2006 expresses the thrust of Air Force leadership development.

Leaders do not appear fully developed out of whole cloth. A maturation must occur to allow the young leaders to grow into the responsibilities required of senior institutional leaders and commanders. This force development process provides leadership focus at all levels in an Airman's career. The expeditionary Air Force requires leaders who can take warfighting to the highest possible level of success in support of national security objectives. Those leaders can only be created through an iterative process of development involving education, training, and expeditionary operations seasoned with experience and ongoing mentoring by more experienced leaders. The end result is an individual capable of successfully operating as a leader at all levels anywhere, anytime.

Force development takes individual capabilities and, through education, training, and experience, produces skilled, knowledgeable, and competent Airmen who can apply the best tools, techniques, and procedures to produce a required operational capability. (U.S. Department of the Air Force 2006a, iii)

As expected, the Air Force approach to leadership development matches those of the

other military branches (McGuire 2001/2002, 92), such that official institutional policy

expresses that leadership competencies "can be improved upon through deliberate

development" (U.S. Department of the Air Force 2006a, 2).

Air Force leadership is a two-sided coin demanding competent handling of its

precious cargo: its people and its mission. Leadership is based on three principal

components (core values, leadership competencies, and leadership actions) applied across

71

three leadership echelons (tactical, operational, and strategic levels). Each of the three

leadership levels requires a different focus and tailored mix of leadership competencies.

As Figure 3 depicts, personal leadership predominates at the tactical level and is

primarily "direct and face-to-face." People/team leadership takes center stage at the

Leaderchip Levels

Strategic

Operational

Tactical

\ \

\ \ : \ \ • INSTITUTIONAL

\ ^ \ \ * • \ \ ^ \

\ s \ \ ~A' \ \ '''< \

\ ' * PERSONAL \

W Leadership C ompeteoci.es

Figure 3. Relationship of leadership levels with enduring leadership competencies (U.S. Department of the Air Force 2006a, 9)

operational level, as leaders assume "more complex and sophisticated" responsibilities on

their ascent up the leadership ladder. Institutional leadership dominates the strategic

leadership level, indicating responsibility for large organizations or institutional systems

(U.S. Department of the Air Force 2006b, 8-11).

Coupled with these enduring leadership competencies are career-specific

occupational leadership competencies which generally differ from one career field to the

next (U.S. Department of the Air Force 2006a, 8-11). For example, while there are some

obvious similarities in leading an Air Force flying squadron and an Air Force chapel,

there are ample differences in organizational mission to warrant a distinct focus on

72

particular leadership competencies considered essential for performance in each position.

The end result of this unique combination of enduring and career-specific leadership

competencies rests in leader actions as the third leadership development pillar, namely,

influencing followers and developing organizational ability to accomplish its mission.

The Air Force insists that competent "leaders produce the effects that successfully

achieve desired objectives" (U.S. Department of the Air Force 2006^ 11-12).

The need to develop leaders with the right mix of enduring and occupational

leadership competencies "forms the core of force development and is the basis for all

force development efforts" (U.S. Department of the Air Force 2006a, 14). Consistent

with the majority of leadership development professionals' belief that leadership

development is most effective when closely tied to organizational strategy (Fulmer and

Goldsmith 2001; Charan, Drotter, and Noel 2001), the Air Force grounds force

development in a clear understanding of established mission requirements (see Figure 4).

Figure 4. Air Force leadership development construct (U.S. Department of the Air Force 2006a, 15)

Mission requirements are translated into operational capabilities and then codified in Air

Force doctrine, which represent best practices for mission success. Operational

capabilities are then refined to determine which competencies are required to

73

accomplish the associated tasks, as well as the workload involved. In this process, occupational skill sets needed to do the job are taught in technical training or learned on the job. Force development recognizes the need for a deep perspective in a functional area or occupational skill, but at the same time offers the means to achieve the wider perspective needed for leadership. Occupational skill sets are driven by position requirements and promoted by systematic, deliberate development. (U.S. Department of the Air Force 2006a, 15)

The leadership and force development construct ensures that best practices are

institutionalized and supported by Air Force policy and the appropriation of resources to

make the ideal an executable reality across the force.

In essence, Air Force leadership and force development rises and falls on the

extent to which Airman are provided the education, training, and operational experience

to perform at higher levels throughout their careers. Figure 5 displays this progression

A ,«3* ^ , $ ^ \ STRATEGIC MnilcgitS Development

\ Senior Developmental Education

.- y \ Dev Assign \

V

Operational \ OPERATIONAL Development

Intermediate Dev Education

1.cutlers \ Development

Developmental Assignment

\ TACTICAL Tactical \ Development

\ 1 iasic Dev Education \ \

_ . \

Figure 5. Air Force officer career path (Air Force Personnel Center 2007)

throughout an Air Force officer's career, beginning as tactical-level leaders (lieutenants

and captains), progressing as operational-level leaders (majors and lieutenant colonels),

and finishing as strategic-level leaders (colonels and higher). Air Force leadership

74

developers are tasked with designing intentional schemes to mature these leaders via

appropriate developmental education and assignments, thereby providing the knowledge,

skills, and attitudes required for competent performance at higher levels (Hanson 2007).

"The Air Force has determined there are clearly identifiable skill requirements for

Airmen who have experiences in more than one connected career area. Force

development defines the occupational skill combinations and then facilitates the

education, training, and assignment processes to produce a sufficient capability within the

personnel inventory" (U.S. Department of the Air Force 2006a, 15). This approach is

intended for every Air Force occupational specialty, including Air Force chaplains.

Air Force Chaplain Leadership Development

The Air Force Chaplain Corps approaches chaplain leadership development in

a manner consistent with the overarching Air Force leadership and force development

construct. Figure 6 depicts the Air Force chaplain career path. At the tactical level,

^ v v Institutional Leadership

21-30 years / Colonel

People/Team Leadership

9-20 years / Maj - Lt Co.lV

Personal Leadership 0-8 years / 1 Lt - Capt

110 US 4 F MA1COM

DPAH/Dlli: Large Wing

Senior Developmental Education ^National War College, Air War College

Professional Education Wing Chaplain Course

Joint Staff HAF Staff

MAJCOM Staff Staff Chaplain DRU/FOA/Agency

Wing Chaplain

Intermediate Dev Educ ACSC, AFIP, AFLTC, CPE

Wing Chaplain CSI Instructor/ Resource Board

Staff Chaplain (AEFC/AFRC) Installation Chaplain

Senior Program Chaplain

Winy 1 o \ d A^iuirnii-'ni*

Professional Education Intermediate Chaplain Course

\ Biisic Dev Educ \.\M$( . SOS, AFIT-CI, \ \FLTC, CPE

\ Professional Educ \ COT, BCC,

\ Mentoring Hndbk : i

Figure 6. Air Force chaplain career path (Air Force Personnel Center 2007)

75

chaplains (first lieutenants and captains) launch their careers and learn personal

leadership via assignments at the wing level, experiences which are complemented by

basic developmental and professional education. During the first eight years of their

careers, these chaplains are expected to master the primary skill sets required of military

chaplains as they learn to minister in a diverse religious environment. During years nine

through twenty of their careers, chaplains (majors and lieutenant colonels) enter the

people/team leadership phase as they gain supervisory experience as operational leaders.

As they progress, intermediate developmental education and assignments at higher

headquarters expand their competencies in preparation for institutional leadership. From

the twenty-year point through the end of their careers, these chaplains (colonels) are

responsible for leading large, complex, multi-tiered organizations within the Air Force

Chaplain Corps as well as leading with competence in joint, combined, and interagency

operations. Senior developmental education opportunities complete their leadership

development as strategic ministry/military leaders (Air Force Personnel Center 2007).

A number of military thinkers have recently suggested that the Air Force

leadership and force development construct is not quite as practical as it should be with

respect to developing specific occupational leadership competencies at the operational

and strategic levels (Steele et al. 2006; Hanson 2007). As one consortium explains,

"competencies are clearly the one leadership component the Air Force can purposefully

develop and mature in our officers. Because of the potential influence the Air Force has

over competency development," this consortium makes specific "recommendations for

the Air Force to modify Force Development to better meet senior leadership competency

requirements" (Steele et al. 2006, 1). The sense is that "the current discussion of

competency and occupational skill sets" in the service's principal leadership development

document (Air Force Doctrine Document 1-1, Leadership and Force Development) is

"confusing and unclear" (Steele et al. 2006, 68). Furthermore, "while AFDD 1-1

identifies personal experience, leadership competencies, and leadership actions as the

76

components associated with effective Air Force leadership, it does not clearly define

these leadership components or present a useful relationship between them." This reality

"highlights Air Force leadership doctrine as an area ripe for development" (Hanson 2007,

4), a sense that is especially true of leadership development for Air Force wing chaplains.

Wing chaplains serve at the intersection of operational and strategic leadership

levels, the primary of which depends in large measure on the size of their base and the

resultant scope of their responsibility. In almost every case, new wing chaplains assume

their positions as the base's senior pastor and senior leadership advisor from lower

organizational levels which require more narrow leadership skills. Examining the

specific competencies required for performance in this unique leadership position was the

goal of this study. While the broader enduring leadership competencies expected of Air

Force leaders is established in the service's force development doctrine and programming

(U.S. Department of the Air Force 2006a, 41-44), no such study of specific occupational

leadership competencies expected of wing chaplains exists in the literature.

Summary

Each of the five U.S. military branches approaches leadership development in

a similar way, one that is competency-based, sequential, and progressive throughout

one's career. While using contextualized, service-specific terminology, each service

relies upon individual effort and a comprehensive, tailored progression of education,

experiences, and assignments to produce a cadre of competent leaders to execute the

mission. In this standard military schema, competencies required for leadership in the

latter seasons of one's career build upon those learned in earlier seasons (McGuire

2001/2002; Wong, Bliese, and McGurk 2003; Steele et al. 2006; Hanson 2007). Given

this foundational dependence on competencies, the services' leadership development

frameworks assume clear definition of said competencies to facilitate success of their

respective leadership development processes.

77

In the words of one prominent leadership development theorist,

leadership development is by far one of the most complex human processes, in that it involves leaders, followers, dynamic contexts, timing, resources, technology, history, luck, and a few things we have not thought of yet. However, it is in many ways like other complex phenomena, models, and processes in that once we break it down into its essential parts, or get the code, we can begin to understand how the various pieces fit together into the whole. (Avolio 2005, 4)

The U.S. armed forces have determined that clearly-defined leadership competencies

qualify as one of these essential parts. In the military scheme, therefore, the leadership

development code depends in large measure on the extent to which each branch and their

myriad constituent occupational specialties specify these competencies in a manner that

can be employed by leadership development professionals to develop genuine leaders.

Leadership development necessarily suffers in those occupational specialties which lack

career field-specific occupational competencies on which to base leadership development

curricula and programming.

A number of noted military leadership researchers have observed that, due to

the extraordinarily unique nature of leadership within a military context, there is a great

need for context-specific leadership research in the military (Thirtle 2002; Wong, Bliese,

and McGurk 2003). Rather than relying solely on leadership theories developed in the

corporate sector, the Air Force should instead "capture our own culture and identity—not

someone else's" (Thirtle 2002, 12). Developing a context-specific perspective on

leadership competence for Air Force wing chaplains, one that remedies a perceived lack

of intentional efforts at "codifying what is unique about Air Force leadership" (Thirtle

2002, 13), was the goal of this study. Producing a research-based leadership competency

model for wing chaplains should be its result.

Competency-Based Leadership Development

Leadership development is a prime example of the well-worn cliche, "If you

aim at nothing, you'll hit it every time." In dramatic contrast to that axiom, the most

effective leadership development programs are strikingly clear in their end goal:

78

producing leaders with the competencies required to engender organizational success

(Hunt 1991; Howard 2001; O'Connor and Quinn 2004; Yukl 2006). In this vein, more

recent researchers have strengthened the significance of the essential connection between

the individual leader's personal growth and leveraging that growth to enhance the larger

organization (Van Velsor and McCauley 2004). Successful programs strike a delicate

balance between the sometimes conflicting yet critical ends of program participants'

personal growth and the organization's unique needs (Horey and Falleson 2003; Carter,

Ullrich, and Goldsmith 2005). Effective leadership development programs purposefully

pursue leader competencies related to organizational goals and which clearly specify

those competencies necessary for success (Spencer and Spencer 1993).

As previously discussed, each of the military services approaches leadership

development as a competency-based proposition, such that leadership education and

training is based on developing the requisite competencies needed to perform at the

organizational level assigned (McGuire 2001/2002). For example, analyzing training

needs is the starting point of the five-step Instructional Systems Development (ISD)

approach used throughout the military (U.S. Department of the Air Force 1993, 12). Its

fundamental aim is guaranteeing that training requirements are determined prior to

expending valuable resources in developmental education efforts (Schmorrow and Cohn

2007). Leadership development professionals employ this approach to ensure course

content moves students closer to job requirements, necessitating a firm grasp on what—

precisely—is required for job performance. In the case of chaplain leadership

development professionals, understanding the competencies required for a particular job

(such as the wing chaplain position) is crucial.

Any attempt at devising a leadership development initiative should focus on its

desired "impact and the subsequent need to identify all critical components prior to

delivering the initiative." Effective development initiatives identify organizational

challenges requiring leadership development, target leadership development needs to

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meet those challenges, and identify "specific measurable outcomes of leadership

development, including the level of mastery desired for these outcomes" (Martineau

2004, 237). Simply put, "the first challenge of leader assessment and development in any

organization is to determine what functions leaders perform that result in organizational

success. The next challenge is to build the programs, rules, and environment to support

leaders in carrying out those functions" (Horey and Fallesen 2004, 464). That order,

which delineates the close tie between organizational strategy and leader competencies, is

significant for program effectiveness.

A competency-based approach to curriculum development is consistent with

the comprehensive educational model originally proposed by Frankena (1965) and

adapted for Christian education (Habermas 2001), developing ministry strategy (Sell

2003), and understanding workforce education (Hager 1999). This model and its

contextual adaptations tie developmental education to specific competencies on one hand

and desired results on the other. Users of the model are required to specify with clarity

the ultimate ends of their educational philosophy as the necessary point of departure, the

goal to which all developmental roads lead. Once that objective is in view, users must

then specify the intermediate aims of their educational system and the more immediate,

day-to-day developmental practices necessary to bring about specified development

goals. Frankena describes those "intermediate aims" as the "list of excellencies to be

produced" as a result of a particular philosophy of education (Sell 2003, 71).

A systems approach to leadership development, such as Instructional Systems

Development or the Frankena model, helps ensure continuity between education and

training efforts along the way and the desired end of the developmental curriculum in

question. That curriculum developers should begin by understanding "What specifically

should be taught?" and "Why should these areas be taught?" is axiomatic (Pazmino 1997,

226). Determining the "list of excellencies to be produced" for developing wing

chaplains was the goal of this study. In keeping with the standard military approach to

80

leadership development, that "list of excellencies" is best captured in the leadership

competencies considered essential for performance as Air Force wing chaplains.

Defining Leadership Competencies

As defined by Spencer and Spencer, "a competency is an underlying

characteristic of an individual that is causally related to criterion-referenced effective

and/or superior performance in a job or situation" (Spencer and Spencer 1993, 9-11).

These authors list five types of competency characteristics (motives, traits, attitudes,

knowledge, and skills) which are categorized as personal characteristics (motives, traits,

attitudes, and knowledge) and behavior (skills). Significantly, these elements are

effective to the extent they impact job performance. A more relevant definition for this

study, in light of its focus on wing chaplain performance vice criterion-referenced

effective or identified superior performance, is "a cluster of related knowledge, skills, and

attitudes that affects a major part of one's job (a role or responsibility), that correlates

with performance on the job, that can be measured against well-accepted standards, and

that can be improved via training and development" (Parry 1996, 50). In Air Force

parlance, "These are the occupational skill sets and enduring leadership competencies

that Air Force leaders develop as they progress along levels of increased responsibility"

(U.S. Department of the Air Force 2006a, 4).

Competency-based approaches to leadership development "seek to improve

individual and group work processes through the application of systematic procedures

and research-based principles." The use of job analysis techniques and competency

modeling has traditionally been the most prominent means of determining "knowledge,

skills, abilities, and other characteristics (KSAOs), tasks, and functions" to serve as "the

building blocks of leadership and development processes. Competencies, however, have

become a more prevalent method of identifying the requirements of supervisory,

managerial, and leadership positions, rather than job or task analysis techniques, because

81

they provide a more general description of responsibilities associated across these

positions" (Horey and Fallesen 2003, 722). Due to the nature of officer leadership

development in general and chaplain leadership development in particular, competency

modeling is an appropriate method of discovering the leadership competencies

considered essential for Air Force wing chaplain performance.

Competency Modeling

Based on the seminal efforts of military assessment studies from the First

World War and industrial-organizational psychologists in the 1950s, competency-based

leadership development traces its more contemporary roots to the work of David

McClelland (1973) in discounting the significance of an employee's intelligence quotient

as determined by standard aptitude tests in favor of actual demonstrated competence as a

predictor of success. Because his findings challenged the prevailing views of employee

selection, some chose to linger with the status quo understanding. McClelland's work

found a home in the U.S. military on the heels of the Vietnam War, as a sense of poor

leadership within the military culture created a sense of urgency ripe for a new approach

to leadership development (Dalziel 2004).

Since that time, beginning in earnest in the early 1990s with the work of

Prahalad and Hamel (1990), competency modeling has emerged as a major force in

leadership development (Schippmann et al. 2000). Its increasing use is due in large

measure to its relative flexibility in the face of rapid-fire organizational change and the

ease with which leadership competencies can be directly tied to organizational strategy

(Garman and Johnson 2006). That upwards of 80% of business organizations employ

some form of competency modeling is evidence of its popularity as a business strategy

and leadership development tool (Schippmann et al. 2000).

Competency Clusters

Leadership researchers have long acknowledged that differences in leadership

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requirements are generally a function of the organizational level at which one leads (Hunt

1991; Mumford, Campion, and Morgeson 2007). This reality has been identified in both

the military (Wong, Bliese, and McGurk 2003; U.S. Department of the Army 2006; U.S.

Department of the Air Force 2006a) and the ministry (Lawson 2000; Bonem and

Patterson 2005). A competency modeling approach typically produces a compendium of

leadership attributes, knowledge, and skills that tend to settle into a much smaller number

of general categories or clusters. After reviewing some nine major attempts at creating

competency taxonomies, Mumford, Campion, and Morgeson observe four such

categories in the literature: cognitive skills (i.e., gathering and processing information,

basic communication skills, active learning, critical thinking), interpersonal skills (i.e.,

supervision, leading, negotiating, human relations skills), business skills (i.e.,

coordination, staffing, personnel management, resource allocation), and strategic skills

(i.e., visioning, planning, evaluating, decision making, problem solving). These

researchers have also identified empirically that the various competency clusters adjust in

significance as a function of organizational level (Mumford, Campion, and Morgeson

2007, 155). This finding is significant with respect to the current study, which focuses on

mid-level ministry/military leaders.

Occupational Specialties

In addition to acknowledging the broad leadership and performance

competencies that cross organizational boundaries such as those just mentioned, Dalziel

observes that "another approach to competencies . . . is especially useful when looking at

specific functions. This approach involves finding the right set of technical attributes that

people need to know in order to perform in this function" based on organizational needs.

Competency modeling is well-suited to the task of determining specific competencies

required for each occupational specialty at each organizational level (Dalziel 2004, 60).

This approach can work well in the military, where so-called "enduring leadership

83

competencies" and job-specific "occupational leadership competencies" (U.S.

Department of the Air Force 2006a, 8-11) can merge to produce an overall framework for

leadership development (Wong, Bliese, and McGurk 2003; Mumford, Campion, and

Morgeson 2007).

In this vein, Smilansky has suggested that leadership development

professionals too often focus on critical individuals in organizations rather than on critical

jobs. One problem with this approach is that narrowly focusing on developing specific,

high-potential individuals is both costly and extraordinarily long term. While this

approach is necessary as a part of an organization's attempt to raise the leadership

temperature throughout the organization, it is usually more important to start the talent

management process by thinking about specific jobs. By paying closer attention to the

competencies required to perform in the most critical positions in the organization, those

having the greatest impact on the larger institution and its success, competence gaps can

be more easily identified and a remedy more readily applied (Smilansky 2006). With this

perspective as a backdrop, it should be observed that Air Force wing chaplains, as key

operational leaders, serve in what is perhaps the most critical job within the Air Force

Chaplain Corps (Timmons 1993; Smith 2003; U.S. Department of the Air Force 2006b).

Summary

Horey et al. recommended a leadership competency framework for the U.S.

Army as the central basis for its leadership development enterprise. By focusing on core

functional competencies, this competency model is "portable . . . . While individual

situations or missions may stress the use of different competencies, components, or

behaviors, leadership competencies as a whole are enduring across leader positions,

assignments, and time. Just as values shape the character of leaders, competencies can be

used to guide leader behavior" (Horey et al. 2004, 6). This framework describes the

84

potential relationship between a leadership competency model and leadership assessment,

development, and performance throughout the institution and across a member's career.

In this construction, a "competency framework provides the basis for

interpreting . . . feedback, understanding how training and development ties in with the

functions of leadership, identifying areas of deficiency, and tracking progress in this

never complete journey" (Horey et al. 2004, 61). In short, competency modeling

provides a roadmap for producing demonstrated leadership competencies throughout the

institution and acts as a compass to create institutional focus and coordinate efforts with

respect to leadership and leadership development (see Figure 7).

/ Leadership \ , ; Competency \ Model ' j

\ , y

/"' Assessment: \ Test/Assessment Center \ Multi Rater Feedback \ After Action Review /

Evaluation Report /

Evaluate -0 - "" \ Gap

/ Training and ^ \ Performance; \ / r , . \

/ Education: \ / Mission Accomplishment \ Assignments'Tasks

Institutional/Uiiit.'' . . . / ! Self Development |

Training Exercises / v->tirW« \ r- t - r\* » • I = / aiidate \ Cofiching/Mentormg / Feedback ./

Figure 7. Relationship between leadership competency model and leadership assessment, development, and performance (Horey et al. 2004, 61)

The bottom-line benefit of competency modeling is its clear focus on

behavioral leadership skills that can in fact be developed. Before moving to competency

modeling, the military in particular had attempted "to classify some of the personality

traits . . . their leaders needed. They tested for these but rarely made them transparent

85

and certainly could not translate what they meant in terms of the role . . . people had to

perform. Furthermore, they certainly could not train for these traits" (Dalziel 2004, 55).

A system emphasizing competencies overcomes these deficiencies. As Northouse

explains,

There are several strengths in conceptualizing leadership from a skills perspective. First, it is a leader-centered model that stresses the importance of the leader's abilities, and it places learned skills at the center of effective leadership performance. Second, the skills approach describes leadership in such a way that it makes it available to everyone. Skills are competencies that we all can learn to develop and improve upon. Third, the skills approach provides a sophisticated map that explains how effective leadership performance can be achieved . . . . Last, this approach provides a structure for leadership education and development programs that include creative problem solving, conflict resolution, listening, and teamwork. (Northouse 2004, 62-63)

In the end, paying close attention to such skills greatly increases the odds of a leader's

organization generating expected results on a consistent basis.

Most fundamentally, competencies provide organizations with a way to define in behavioral terms what their leaders need to do to produce the results the organization desires and do so in a way that is consistent with and builds its culture. They should provide the "North Star" by which leaders at all levels navigate in order to create synergy and produce more significant and consistent results. (Intagliata, Ullrich, and Smallwood 2000, 14)

The Process of Competency Modeling

Competency models are generally produced by two different methods. "One

assesses threshold competencies, those that people need in order to get the job done.

These are the minimal skills needed to carry out the tasks associated with a given

position. Most organizational competence models . . . fall into this category." The

second model "describes distinguishing competencies, the capabilities that set star

performers apart from average ones" (Goleman 1998, 319). Spencer and Spencer take

the latter approach, describing the classic competency study design as a comparison of

so-called superstar performers with average performers, as determined by such criteria as

measurable unit performance outcomes or ratings by supervisors when hard data is

unavailable. Once the subjects in both camps are determined, data is collected by a

86

variety of possible means (critical incident interviews, expert panels, surveys, detailed job

function analysis, or direct observation). The data is then analyzed and a competency

model is created as differences emerge between the reported behavior of superstars and

average performers. The model is then validated and applied to such situations as

employee selection, training, and development. The latter is especially relevant when a

competency emerges that "(a) distinguishes superior from average performers, (b) can be

realistically hired for, and (c) can be developed" (Spencer and Spencer 1993, 106).

Rather than an exclusive focus on the leaders themselves as in the approach

just described, other researchers recommend instead a simple focus on the job itself

(Horey et al. 2004; Smilansky 2006). This threshold approach is most often used in the

military. "By focusing on leadership skill requirements, the focus is shifted from the

person holding the job (i.e., the leader) to the job itself. Thus, instead of attempting to

identify the characteristics of leaders (which has a checkered history of success), the

focus is squarely on the job of the leader, and the skills it requires" (Mumford, Campion,

and Morgeson 2007). This method, which realistically combines the job itself with

relevant leader behaviors and characteristics, was preferred by this researcher for the

current study. Its application to leadership development is similar to the former,

providing a reasonably comprehensive list of competencies for which educational

curricula can be designed. As two military leadership competency researchers explain:

Employees want information about what they are required to do (or confirmation of what they think they are supposed to do) in their jobs or positions. The operative word here is 'do.' They typically do not want to know what they are supposed to 'be.' This simple representation of leadership requirements helps us establish a context for evaluating leadership competencies and frameworks/models. Those that are stated only as traits, characteristics, or in attribute terms are, in our estimation, less valuable than those that are stated in task, function, and behavioral terms. However, models that address both aspects of leadership may prove to be more valuable to more individuals. (Horey and Fallesen 2003, 722)

Simply put, a competency model answers two fundamental questions: "What skills,

knowledge, and characteristics are required to do the job? What behaviors have the most

direct impact on performance and success in the job?" (Lucia and Lepsinger 1999, 9). A

87

balanced approach to competency modeling which accounts for personal characteristics

and behavioral skills was the approach taken in this study.

Developing the Model

No study of wing chaplain leadership competencies could be found in the

literature review, which suggested no available instrument to determine which leadership

competencies are considered essential for Air Force wing chaplain performance. A

number of studies, however, have been conducted to explore essential leadership

competencies in both the ministry (Boersma 1988; Welch 2003; Barnett 2003; Woodruff

2004; Thomas 2004) and the military (Huth 2006). The work of Boersma (1988) and

Huth (2006), in particular, produced outcomes within their respective populations which

closely parallel the desired outcome of this study. Both researchers relied heavily on a

Delphi panel to construct the leadership competency profile.

The Delphi method was developed by the RAND Corporation in the late 1950s

and 1960s as "a method of structuring a group communication process so that the process

is effective in allowing a group of individuals, as a whole, to deal with a complex

problem." The nature of the particular problem can assume any number of forms,

including curriculum development, structuring a model, or any problem which "does not

lend itself to precise analytical techniques but which can benefit from subjective

judgments on a collective basis" (Linstone and Turoff 1975, 3-4). It has since been

recognized as an effective method of collecting and synthesizing expert assessments and

achieving a sense of consensus relative to the topic at hand. Originally designed for use

in the military, the technique has subsequently been used to address a variety of issues in

multiple contexts (Gordon and Pease 2006).

Since a preliminary profile emerged from the literature review and was only

then evaluated by the Delphi panel, the method used has been called a Reactive Delphi

approach. Rather than starting from scratch, in other words, the expert panel was

88

supplied with an initial list of competencies to which they were to react (McKenna 1994).

A sense of consensus thereby emerged relative to those leadership competencies

considered essential for optimal performance as an Air Force wing chaplain. With

respect to the current study, the Reactive Delphi method has been effectively used to

formulate a usable leadership competency profile for pastors (Boersma 1988) and

military healthcare executives (Huth 2006), among others. A similar approach was used

in this study.

Boersma employed a Delphi panel to develop a pastoral leadership

competency questionnaire consisting of 50 leadership competencies and relevant

demographic data. A preliminary list of 82 competencies was narrowed to 50 by the

Delphi panel, including 6 items which were not included in the original 82-item list. The

resultant pastoral leadership competencies questionnaire, using a 6-point Likert scale,

was administered to pastors, educators, and lay leaders to examine the perceived

importance of each of the 50 pastoral leadership competencies. Validity was determined

by way of the Delphi panel. Reliability for the instrument was determined via the Hoyt-

Stunkard analysis of variance method. The computed reliability for the instrument was

0.942 (Boersma 1988, 135).

Huth conducted a Delphi study to determine leadership competencies

considered essential for performance of active duty Air Force healthcare administrators.

Due to the lack of necessary instrumentation in extant literature, Huth developed a

preliminary leadership competency profile of 79 leadership competencies and educational

factors from the literature review, which was then refined in two rounds via a reactive

Delphi approach similar to that used by Boersma. Active duty Air Force healthcare

administrators were then asked to evaluate each of 58 leadership competencies and

educational factors (only 6 of which were exclusive to the military) with respect to its

perceived importance in optimizing competence, enhancing personal satisfaction, and

achieving superior performance as a healthcare administrator (Huth 2006, 133-34). A 5-

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point Likert scale was used. Huth assessed sufficient reliability and validity relative to

the expert processes inherent to the Delphi approach (Huth 2006, 96-98).

Horey et ai. employed a similar approach in developing a proposed Army

leadership competency model. Their methodology, which is based on a clear

understanding of Army leadership requirements, relevant literature, and existing

competency frameworks, paid particular attention to competency models used in the

military and other federal agencies. These data were synthesized into a proposed

competency framework, which was then evaluated by a series of noted Army leadership

experts (Horey et al. 2004). Other researchers rely heavily on direct observation, detailed

personal interviews, and focus groups to glean specific, contextual behavioral and

attitudinal responses to various situations in producing preliminary competency models

(Spencer and Spencer 1993; Lucia and Lepsinger 1999). As with the Delphi approach,

the survey method is used later in the process, particularly in model validation as the

preliminary competency model is presented to a wider audience. The same general

procedure is followed in both cases, however. In all such cases, data is collected and

analyzed, from which a preliminary competency model emerges for validation and

implementation.

Summary

The federal government in general and the military in particular are principal

proponents of competency modeling in determining those leadership competencies

deemed necessary for organizational performance. In the government arena, for instance,

competency models have been fashioned for such agencies as the National Aeronautics

and Space Administration, the Office of Personnel Management (an early forerunner in

competency modeling), the Internal Revenue Service, the Federal Energy Regulatory

Commission, Los Alamos National Labs, and all five military services (Wagner 2004).

A number of prominent researchers have parlayed competency modeling into a

90

cultural phenomenon by publishing their research as blockbuster books (Goleman 1998;

Collins 2001; Kouzes and Posner 2002; Zenger and Folkman 2002; Covey 2004;

Buckingham 2005). In addition, ministry researchers have employed competency-based

approaches in their study of pastors (Boersma 1988), comparing congregational and

pastoral perceptions of leadership (Purcell 2001), seminary leadership preparation (Welch

2003), seminary graduates in ministry (Barnett 2003), executive pastors (Woodruff

2004), and Christian camp directors (Thomas 2004). As has been mentioned, no such

study was previously available examining the leadership competencies considered

essential for Air Force wing chaplain performance.

In light of the desire to ensure consistent standards are applied worldwide—

and the foregoing requirement that wing chaplains are developed to meet those

standards—competency modeling was deemed an appropriate methodology to study

wing chaplain leadership performance. The following section presents a number of

ministry leadership competency models. These competencies were synthesized with

selected military and governmental leadership competencies, overviewed later, to

produce a preliminary leadership competency profile for U.S. Air Force wing chaplains.

Ministry Leadership Competency Approaches

In their dual role as God-called ministers and government-commissioned

officers, Air Force wing chaplains are uniquely positioned as recognized leaders in the

ministry and the military. Serving simultaneously as the military community's senior

pastor and a senior military staff agency chief in the Air Force's premier war-fighting

unit, wing chaplains are expected to lead two distinct yet overlapping constituencies with

equal competence. As ministry leaders, they are accountable to God for competence in

the spiritual care and feeding of the community's souls (Piper 2002, 1-4). As military

leaders, their role places them squarely in the crosshairs of a taxpaying public counting

on their competence for national survival (Huntington 1979, 16). Exploring the extent of

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leadership competencies needed for Air Force chapel administration was the focus of this

study. The following approaches shed significant light on the leadership competencies

considered essential for performance in a variety of ministry settings. They are reviewed

here to lay a foundation for ministry and military leadership competency synthesis.

Blizzard: Ministers' Roles

Samuel W. Blizzard's (1955, 1956a, 1956b, 1956c, 1958a, 1958b, 1959)

foundational study of ministerial roles occupies a seminal position in the literature, upon

which a number of others have grounded their work (Chamberlain 1958; Coates and

Kistler 1965; Hadden 1965; Mills 1966; Zishka 1973; Moates 1981; Boersma 1988;

Woodruff 2004). In 1954 Blizzard surveyed a total of 1,111 ministers to generate a

portrait of American Protestant parish ministry based on an evaluation of 6 pastoral roles.

These roles included (1) Administrator (manager of the parish), (2) Organizer (leadership

including participation and planning in local church and community contexts), (3) Pastor

(developing and maintaining personal relationships), (4) Preacher (preparation and

delivery of sermons), (5) Priest (liturgist, worship leader, and officiating in rites of the

church), and (6) Teacher (preparation for and instruction in local church schools,

confirmation classes, and study groups) (Blizzard 1956a, 508).

Blizzard asked respondents to rate each of these 6 roles with respect to

effectiveness, enjoyment, and importance. His research revealed a self-reported

effectiveness rating of these roles in the following order: preacher, pastor, teacher, priest,

administrator, and organizer. Respondents noted an importance rating in the following

order: preacher, pastor, priest, teacher, organizer, and administrator. Enjoyment was

rated in the following order, from most enjoyed to least enjoyed: pastor, preacher,

teacher, priest, organizer, and administrator. Despite respondents' reported preferences

for the more traditional pastoral roles, Blizzard found that some two-thirds of their typical

workday was spent in the administrator role. From these data Blizzard concluded that the

92

typical pastor spent the majority of his time involved in administrative activities he

enjoyed least and felt least effective in performing (Blizzard 1956a, 509).

Moates: Ministers as Managers

William H. Moates, Jr. (1981) conducted an extensive analysis of the work of

ministers as managers of their churches for his Ph.D. dissertation at the University of

Alabama. He noted that "administration is as much a part of the work of ministers as

preaching, teaching, counseling, and visiting" (Moates 1981, 2). Moates' research

validated the reality "that neglecting the roles of administrator, organizer, and promoter

to concentrate on the more traditional roles of preacher, scholar, and pastor often causes

all roles to suffer" (Moates 1981, 17). He insisted that, despite the significant attention

ministers must pay to administrative tasks in their work, "a real need for more training of

ministers in administration is apparent. However, a major difficulty encountered in

developing training programs and otherwise helping ministers to effectively integrate

administration with other roles has been the lack of an integrating role or model to guide

ministers in doing their work" (Moates 1981, 3). His study sought to develop such a

model, which could be used with particular relevance for ministers in new assignments.

One of Moates' most significant contributions is his collation of early studies

regarding ministerial work roles, which he used to construct a comprehensive list of 17

work roles (May 1934; Hartshorne and Froyd 1945; Kolarik 1954; Blizzard 1955; 1956a;

1956b; 1956c; 1958a; 1958b; 1959; Chamberlain 1958; Hiltner 1958; Kling 1958; Plyler

1961; Moberg 1962; Coates and Kistler 1965; Hadden 1965; Mills 1966; Glasgow 1967;

Higgins and Dittes 1968; Baxter 1970; Rodenmayer 1970; Webb 1970; Zishka 1973;

Smith 1973; Ministers Life and Casualty Union 1976). The contributing lists of

ministerial roles were derived from a variety of means, including ministerial experience,

consensus, tradition, adaptations or use of prior research, content analysis, and statistical

(especially factor) analysis (Moates 1981, 55). Moates' study employed detailed work

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activity analysis via participant diary to empirically describe ministers' time allocation, in

which he identified 17 work roles and focused largely but not exclusively on the

ministers' administrative role.

These 17 work roles include (1) Preacher-Worship Leader role (delivering

sermons, leading public worship, and administering sacraments in public worship), (2)

Teacher role (activities concerned with instructing others, primarily in the church), (3)

Scholar-Thinker role (all study activities in preparation for worship, teaching,

devotionals, and other public speaking events), (4) Pastor role (involvement in

interpersonal activities with church members and others as shepherd), (5) Counselor-

Advisor role (assisting others in the more formal counselor role vice more informally as

in the pastor role), (6) Priest role (administration of the sacraments and ceremonies of the

church: communion, baptism, funerals, and weddings), (7) Evangelist-Outreacher role

(communicating the Gospel to those outside the church), (8) Fellowshipper-Friend role

(activities involving fellowship with members or others), (9) Ministerial Peer role

(professional interaction with other ministers), (10) Church-Ministerial Figure role

(involves the minister as a representative of the particular church served or of the

ministerial profession in general at particular events), (11) Devotionalist-Intercessor role

(giving devotionals and offering prayer for the church and others), (12) Administrator-

Manager role (includes all management activities involving other persons, normally

understood as planning, organizing, controlling, motivating others, financial

management, and facility management), (13) Administrator-Worker role (involves all

management activities which do not involve other persons, such as time spent planning

alone, preparing organizational communication, handling mail, etc.), (14) Worker role

(errands, janitorial work, opening and closing the church, etc.), (15) Subordinate role

(direct contact with a superior), (16) Unsuccessful Visitor role (time spent in

unsuccessful attempts to contact others in person or by phone, including time waiting for

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others to arrive), (17) Believer-Saint role (all private meditation, prayer, and personal

devotional exercises).

Moates reduced the comprehensive list of 17 to narrow his statistical analysis

and increase its practical significance, using those roles in which ministers spent at least

5% of their professional time (about 2.7 hours per week). The reduced list included

Scholar-Thinker (14.9 hours per week), Pastor (5.2 hours per week), Counselor-Advisor

(3.4 hours per week), Administrator-Manager (7.6 hours per week), Administrator-

Worker (4.8 hours per week), and Church-Ministerial Figure (4.9 hours per week) roles.

He further reduced this list by conflating Pastor and Counselor-Advisor roles into a

combination Pastor-Counselor role and by conflating Administrator-Manager and

Administrator-Worker roles into a combination Administrator role. The bulk of his

regression analysis thus concentrated on the following 4 roles: Scholar-Thinker, Pastor-

Counselor, Administrator, and Church-Ministerial Figure. Four other roles required an

average of at least one hour per week: Preacher-Worship Leader (2.2 hours per week),

Teacher (2.0 hours per week), Ministerial Peer (1.1 hours per week), and Believer-Saint

(1.9 hours per week). His study demonstrates the variety of leadership roles involved in

the work of pastoral ministry and provides a helpful summary of early research in this

area. His cache of ministerial roles suggests a number of leadership competencies crucial

for ministerial performance, whatever the context.

Boersma: Pastoral Management Competencies

In a Ph.D. dissertation completed at Oregon State University, Stephen A.

Boersma (1988) studied managerial competencies for church administration as perceived

by seminary faculties, church lay leaders, and ministers. Boersma employed a Delphi

panel to develop a pastoral management competency questionnaire consisting of 50

leadership competencies and relevant demographic data. A preliminary list of 82

competencies was narrowed to 50 by the Delphi panel, including 6 items not included in

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the original 82-item list. The resultant pastoral management competencies questionnaire,

using a 6-point Likert scale, was administered to 170 seminary educators, 170 pastors,

and 142 lay leaders (pastors and lay leaders randomly selected using a stratified sample

based on church membership) to examine the perceived importance of each of the 50

pastoral leadership competencies by each group (Boersma 1988, 46-54). A rank order of

these competencies (by mean perceived importance) is at Appendix 1.

Boersma employed factor analysis to cluster the 50 competencies, producing 3

primary factors and 5 sub-factors. Pathfinding skills was the largest of the 3 factors,

accounting for 20 competencies, and included 2 sub-factors (strategic pathfinding and

operational pathfinding). The second factor, interpersonal skills, generated 12

competencies, including 4 of the top 10 mean scores. Implementation and decision-

making skills contained 11 competencies clustered in 3 sub-factors (staffing, directing,

and controlling) (Boersma 1988, 77-83). In essence, Boersma's research codified a

competency model for pastoral leadership (see Appendix 2).

Barna: Christian Leadership Competencies

Though not based on a particular study per se, Barna (1997) has suggested the

following 23 leadership competencies emerging from his research on Christian leaders.

These competencies include (1) effective communication, (2) identifying, articulating,

and casting vision, (3) motivating people, (4) coaching and developing people, (5)

synthesizing information, (6) persuading people, (7) initiating strategic action, (8)

strategic thinking, (9) resolving conflict, (10) developing resources, (11) delegating

authority and responsibility, (12) reinforcing commitment, (13) celebrating successes,

(14) decision making, (15) team building, (16) instigating evaluation, (17) creating a

viable corporate culture, (18) maintaining focus and priorities, (19) upholding

accountability, (20) identifying opportunities for influence, (21) relating everything back

to God's plans and principles, (22) modeling spiritual disciplines, and (23) managing

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other key leaders (Barna 1997, 23-24).

Barna places these competencies in the context of a Christian leader's calling

and character.

The literature about leadership focuses almost exclusively on functional competencies. Those abilities are important, to be sure, but a leader who has great technical abilities and skills, but lacks God's call, is merely following his personal inclinations. One who lacks the personal attributes that model Christian principles will be an ineffective leader, unable to maintain followers. Of course, one who desires to lead people but does not have the competencies to get the job done will never build the track record necessary to attract followers. (Barna 1997, 25)

Ford: Leadership Competencies Model

Ford (1997) posits a leadership competencies model as the basis of the popular

Arrow Leadership Program, which exists to develop emerging ministry leaders in a

highly personalized fashion. The program's character/competency model consists of 3

primary areas: (1) character formation, (2) leadership, and (3) evangelism. The model

lists the following leadership competencies which are relevant to the current study:

(1) can articulate and demonstrate a Christ-centered leadership philosophy, (2) servant

attitude, (3) understands the importance of team ministry, (4) raises up leaders, (5)

empowers followers, (6) develops strategies for ministry, (7) grasps the role of suffering

in leadership, (8) communicates vision and purpose effectively, (9) manages priorities

and self, (10) knows how to strategize, plan, organize, control, and evaluate, (11) knows

how to staff, build a team, and supervise, (12) can administratively manage systems, (13)

can budget, raise funds, and control them responsibly, (14) understands his/her leadership

style and can adapt it to meet the group's need, (15) can engage conflict constructively

and lead groups to reconciliation, (16) has an effective strategy for problem solving and

decision making, (17) communicates well verbally and in writing throughout the

organization, and (18) continually questions followers and others for feedback (Ford

1997, 147).

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Coggins: Leadership Competencies and Characteristics

Coggins conducted a comparative analysis of leadership competencies and

characteristics for vocational ministry leaders as identified by ministry professionals.

Similar to the current study, Coggins' purpose was to enhance ministerial leadership

training (Coggins 2004, 9). He produced an initial list of competencies from an

aggregation of precedent literature, including dissertation research on competencies

necessary for beginning ministers (Aukerman 1991), faculty perceptions of required

pastoral competencies (Hopwood 1993), the Association of Theological Schools Profiles

of Ministry clusters (Hopwood 1993), church planter competencies (Thompson 1995),

and ministerial leadership competencies as perceived by pastors and congregations

(Purcell 2001). In addition, Coggins included competency schemes from other relevant

leadership literature (Kouzes and Posner 2002; Barna 2001; Hersey, Blanchard, and

Johnson 2001). The various competency lists were further refined by an expert panel.

The resultant list was divided into four principal areas of concern (character, knowledge,

behavior, and transfer of skill competencies). A survey based on this character and

competency list was successfully administered to 107 ministry professionals (Southern

Baptist Directors of Missions, Florida Baptist state convention personnel, and pastors).

Ministry professionals in Coggins' survey ranked the top 10 character qualities

as follows: (1) a strong faith, (2) assurance of calling, (3) possessing integrity, (4) having

a love for people, (5) leading by example, (6) being authentic, (7) having a healthy

marriage, if married, (8) being a personal disciple, (9) being a person of prayer and

witness, and (10) exhibiting the fruit of the Spirit (Coggins 2004, 81).

With respect to leadership competencies, ministry professionals ranked the top

10 knowledge competencies as follows: (1) knowledge of God's Word, (2) God-centered

biblical ministry, (3) spiritual disciplines, (4) relating faith to the modern world, (5)

leading change, (6) knowledge of people being served, (7) knowledge of self, (8) team

ministry dynamics, (9) knowledge of personal limitations, and (10) basic leadership

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principles and theory (Coggins 2004, 86).

The top 10 behavior competencies were ranked as follows: (1) being

evangelistic, (2) communicating effectively, (3) relationship skills, (4) preaching to

change lives, (5) able to cast vision, (6) leading by serving others, (7) developing others

for ministry, (8) accurate interpretation of biblical material, (9) developing and leading

from a shared vision, and (10) building an effective ministry team (Coggins 2004, 90).

Transfer competencies were ranked from 1 to 10 as follows: (1) having a

teachable spirit, (2) being a self starter, (3) willing to assume responsibility, (4) flexible,

(5) being a motivator, (6) cooperative with others, (7) possessing a healthy self

confidence, (8) adaptable to varying situations, (9) being a problem solver, and (10) being

a willing team member instead of a team leader (Coggins 2004, 94).

Anthony and Estep: Christian Leadership Essentials

Anthony and Estep (2005) have adapted MacKenzie's (1969) classic systems

approach to management for use in Christian ministry. The 6 overview tasks and 22

individual elements in this systems model can clearly be understood as ministry

leadership competencies, as the model provides a Christian overlay to the classic

management template. With this conception, the 22 competencies represented in their

comprehensive model can be seen at Appendix 3.

For purposes of the current study, leadership is used as an umbrella term that

includes leadership as commonly understood along with the traditional functions of

management. As a result, though these authors differentiate between leadership and

management, these 22 competencies are understood to fall within the broader purview of

leadership in this study. In their words, "management calls us to commit to organizing

the institution to achieve its plans, focusing on the proper utilization of resources,

'things.'" As a complement to management, "leadership calls us to a multi-phased

process of staffing, directing, and evaluating, while focusing on the 'people,' not as

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resources but as participants in our ministry endeavor." Leaders are responsible for the

proper employment of both "things" (management) and "people" (leadership) in

accomplishing the organization's mission (Anthony and Estep 2005, 4). In addition to

specifying 22 individual competencies, this model provides a helpful framework by

which to view leadership competencies in their broader context.

Woodruff: Executive Pastor Competencies

Woodruff (2004) conducted a leadership and management competency study

of 37 executive pastors of Southern Baptist mega-churches using the Pastoral

Management Competencies questionnaire developed by Boersma (1988). While there

was general agreement between essential competencies for pastors (as determined by the

Boersma study) and executive pastors (as determined by the Woodruff study), the time

lapse between these two studies and perspective differential vis-a-vis pastors and

executive pastors accounted for slight differences in mean rank order of the competencies

(Woodruff 2004, 129). Building and maintaining staff morale occupied the top spot in

both studies, and 6 competencies appeared in the top 11 of both studies, as did 14 of the

top 20 (Woodruff 2004, 130). For purposes of the current study, Woodruffs (2004)

replication of Boersma's (1988) study with a different ministry population adds credence

to Boersma's competency list and resultant model.

Thomas: Christian Camp Leadership Competencies

Thomas' doctoral dissertation focused on a study of leadership and

management competencies perceived as necessary for directing Christian camps. The

researcher compiled a list of 19 leadership and management competencies via review of

precedent literature, which served as the basis for a survey instrument. These

competencies included (1) vision, (2) integrity, (3) risk taker, (4) change agent, (5)

empowerment, (6) strategist, (7) communicator, (8) motivator, (9) decision maker, (10)

competent, (11) people skills, (12) time management, (13) delegating, (14) servanthood,

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(15) trustworthy, (16) encourager, (17) team builder, (18) conflict management, and (19)

modeling (Thomas 2004, 109-10).

The instrument listed these 19 competencies and asked staff members and

directors of Centrifuge camps in place during the summers of 2001 through 2003 to rate

the importance of each competency on a 5-point Likert scale. The survey was completed

by 397 respondents during the three-summer study period (Thomas 2004, 110). Four

leadership and management competencies ranked in the top 5 for all 3 summer camp

positions (directors, coordinators, and staff): (1) integrity, (2) modeling, (3) motivator,

and (4) people skills. An additional competency, team builder, was listed in the top five

lists of camp directors and summer staff but not camp coordinators. The mean for camp

coordinators relative to the team builder competency was, however, in the same range as

the means of camp directors and summer staff (Thomas 2004, 127-33).

Jones: Ministerial Leadership Attributes

Jones' (2005) dissertational research studied leadership attributes of Nazarene

pastors relative to ministerial effectiveness as defined by church membership, annual per

capita giving, and additions to church rolls via Christian conversion. A 19-item, 5-point

Likert survey was developed based on an existing benchmarking survey used by the

international headquarters of the Church of the Nazarene. Jones added additional

questions to that survey based on a review of the literature, and the completed survey was

validated by an expert panel. Data was gathered from 269 Nazarene pastors based on a

stratified sample of pastors in the Southeast Region of the Church of the Nazarene (Jones

2005, 60-65).

While ministerial effectiveness is not the focus of the current study, Jones'

study is relevant to ministerial leadership competencies. Jones effectively produced a

ministerial leadership competency model framed on 5 factors and pertinent subfactors.

The resultant model portrays a pastoral leader as a (1) visionary, (2) change agent, (3)

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shepherd, (4) servant to constituency, (5) delegator, and (6) lifelong learner. The

visionary element includes (1) a sense of mission, (2) a clear vision of what God wants

for their local church, and (3) effective communication of the vision. The change agent

element includes (1) creating an environment conducive to change, (2) providing

opportunities for the congregation to take ownership for change, (3) taking calculated

risks, and (4) making difficult decisions as required. The shepherd element includes (1)

being a people person, (2) receiving positive feedback from congregants indicating a

caring approach to ministry, (3) following through with commitments, and (4) being a

good listener. The servant to constituency factor includes (1) discerning needs in the

congregation, and (2) being more concerned with others than self. The delegator role

involves (1) releasing people to carry out their responsibilities, (2) seeing congregants as

being able to carry out most duties as well as the pastor, (3) providing leadership training

for the congregation, and (4) trusting lay leaders in the church. The lifelong learner

element includes (1) being self-described as a lifelong learner, and (2) having a personal

development plan for continuing education, research, and study (Jones 2005, 69-73).

Meade: Core Leadership Competencies

Meade's Ph.D. dissertation from the University of Idaho focused on what he

referred to as core and catalytic leadership competencies of twenty-first century leaders.

He conducted a qualitative study employing elite interviews of twenty internationally

recognized Christian leaders in a variety of ministry positions throughout the United

States. Meade applied content analysis to these interviews to determine leadership

themes and clusters considered essential for performance by contemporary Christian

leaders (Meade 2006, 81-83).

Meade's study produced a core competency profile organized around the head,

heart, and hands of Christian leaders. With respect to the head, the thinking components

of leadership, the study indicated the following competencies: (1) semiotic awareness

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(the ability to pay attention), (2) visioneering (engineering a shared, God-honoring

vision), (3) imagineering (imagination and creativity), and (4) lifelong learning (Meade

2006, 137-50). Hand competencies, what leaders need to do well, were described as

follows: (1) being a good example, (2) translating biblical material in culturally relevant

ways, (3) being an intentional architect of healthy corporate culture, (4) strong relational

skills, (5) using mechanisms to filter information and translate it into wisdom, (6) clearly

communicating with others using multiple modes, and (7) building high-performing

teams (Meade 2006, 150-63). Heart competencies, which describe who a leader should

be, consisted of (1) strong moral character, (2) spiritual passion, and (3) integrity in

public and private (Meade 2006, 163-69). In addition to the core leadership competency

profile, Meade discovered a set of catalytic leadership competencies which are beyond

the scope of the current study (Meade 2006, 197).

Summary

The foregoing review of the precedent literature relative to ministerial

leadership competencies provides a view from the ministerial side of the leadership

equation. The studies and theoretical frameworks herein reviewed construct the

necessary basis for determining those ministerial leadership competencies which served

to ground the current study (see Appendix 4 for a comprehensive list). These

competencies have been synthesized with relevant military leadership competencies

(discussed in the next section) to produce a leadership competencies questionnaire. The

resultant questionnaire was administered to Chaplain Corps personnel to determine those

leadership competencies considered essential for wing chaplain performance.

Military Leadership Competency Approaches

Since Air Force wing chaplains are expected to perform at the intersection of

ministry and military leadership, an examination of military leadership competency

approaches is in order. Given that the vast majority of military and federal governmental

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agencies employ some degree of competency modeling (Schippmann et al. 2000; Horey

et al. 2004; Martineau 2004), a review of military approaches will help ensure the current

competency modeling effort rests on a firm foundation. A synthesis of ministry and

military leadership competencies provided the skeletal structure for the leadership

competencies questionnaire used as the survey instrument in this study.

U.S. Army Leadership Competencies

As discussed at some length earlier in this chapter, each of the five military

branches and the federal civilian sector largely approach military and governmental

leadership and leadership development from a competency-based perspective (McGuire

2001/2002; Wong, Bliese, and McGurk 2003). The U.S. Army is no different in its

approach, relying almost exclusively on understanding and developing leadership

competencies throughout its ranks as a means to mission accomplishment (U.S.

Department of the Army 2007).

The Army defines leadership as "influencing people by providing purpose,

motivation, and direction while operating to accomplish the mission and improve the

organization" (U.S. Department of the Army 2006, A-l). Emerging from the Army's

classic be/know/do construct, Army leadership is construed as a compendium of

leadership attributes (who an Army leader is) and core leadership competencies (what an

Army leader does), constituting what is effectively an institutionally validated

competency model. The model is comprised of 3 core leader competencies which reflect

3 basic goals represented in the leadership definition: leading others, developing the

organization and its individual members, and accomplishing the mission. All told, the

model contains 56 leadership competencies within the 3 competency clusters (leads,

develops, and achieves). These components can be seen in the comprehensive list of

military competencies at Appendix 5.

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U.S. Navy Leadership Competencies

The U.S. Navy's competency model is currently undergoing revision, but its

most recent iteration is consistent with approaches employed by the other military

branches. That iteration contains 5 competency clusters and a total of 25 sub-

competencies which shed light on the Navy view. The 5 competency clusters are (1)

leading change, (2) leading people, (3) working with people, (4) resource stewardship,

and (5) accomplishing the mission (Center for Naval Leadership, au.af.mil).

Leading change includes (1) creativity and innovation, (2) external awareness,

(3) flexibility, (4) service motivation, (5) strategic thinking, and (6) vision. Leading

people consists of (1) developing people, (2) conflict management, (3) leveraging

diversity, (4) professionalism, (5) team building, and (6) combat and crisis leadership.

Working with people includes (1) influencing and negotiating, (2) oral communication,

(3) partnering, (4) political awareness, and (5) written communication. Resource

stewardship is comprised of the following 3 competencies: (1) financial management,

(2) leveraging technology, and (3) human resource management. The final competency

cluster, accomplishing the mission, consists of (1) responsibility, authority, and

accountability, (2) decisiveness and risk management, (3) continuous improvement, (4)

problem solving, and (5) technical credibility (Center for Naval Leadership, au.af.mil).

U.S. Marine Corps Leadership Competencies

The U.S. Marine Corps emphatically insists that "the most important

responsibility in our Corps is leading Marines" but suggests that leadership should not be

prescriptive. Rather, leadership development is to be tailored to the developmental needs

of each Marine leader (U.S. Marine Corps 1995, 1). Marine leadership is, however, built

on the legacy of two centuries of Marines who have gone before and the lasting

leadership principles which have endured the test of time. Marine Corps leadership

qualities include (1) inspiration (high moral standards, virtue, honor, patriotism, and

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subordination in personal behavior and performance), (2) technical proficiency

(knowledge of the military sciences and their application), and (3) moral responsibility

("personal adherence to high standards of conduct and the guidance of subordinates

toward wholesomeness of mind and body") (U.S. Marine Corps 1995, 93-94).

Marine leadership is grounded in the core values of honor, courage, and

commitment. In addition, Marines are expected to embody the following 14 leadership

traits: (1) integrity, (2) justice, (3) enthusiasm, (4) bearing, (5) endurance, (6)

unselfishness, (7) loyalty, (8) judgment, (9) tact, (10) initiative, (11) dependability, (12)

decisiveness, (13) courage, and (14) knowledge (U.S. Marine Corps 1995, 104). In

addition to these leadership traits, leading Marines is contingent upon a set of 11 time-

tested leadership principles that reaches back into the long history of Marine history and

leadership lore. These leadership principles exhort Marines to (1) be technically and

tactically proficient, (2) know oneself and seek self-improvement, (3) know one's

Marines and look out for their welfare, (4) keep one's Marines informed, (5) set the

example, (6) ensure the task is understood, supervised, and accomplished, (7) train one's

Marines as a team, (8) make sound and timely decisions, (9) develop a sense of

responsibility among one's subordinates, (10) employ one's unit in accordance with its

capabilities, and (11) seek responsibility and take responsibility for one's actions (U.S.

Marine Corps 1995, 105). Although the Marine Corps does not technically refer to these

principles as leadership competencies per se, even a cursory examination of the list

reveals a skill set wholly consistent with other competency models reviewed in this

chapter. Marine leadership traits, in like manner, are in keeping with the notion of

character represented in the typical leadership competency model.

U.S. Coast Guard Leadership Competencies

Coast Guard leadership is described by 28 leadership competencies which vary

based on level of responsibility and required expertise. The resultant competency model

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is reminiscent of the U.S. Navy approach, in that it parses the 28 competencies into 4

competency clusters. These clusters include (1) leading self, (2) leading others, (3)

leading performance and change, and (4) leading the Coast Guard (U.S. Coast Guard

2006,2-1).

Leading self includes (1) accountability and responsibility, (2) aligning values,

(3) followership, (4) health and well-being, (5) self awareness and learning, (6) personal

conduct, and (7) technical proficiency. Leading others consists of (1) effective

communication, (2) team building, (3) mentoring, (4) respect for others and diversity

management, and (5) taking care of people. Leading performance and change includes

(1) conflict management, (2) customer focus, (3) decision making and problem solving,

(4) management and process improvement, (5) vision development and implementation,

and (6) creativity and innovation. The final competency cluster, leading the Coast

Guard, consists of (1) financial management, (2) technology management, and (3) human

resource management. Similar to the Army, the Coast Guard delineates competencies by

responsibility level (U.S. Coast Guard 2006, 2-2).

U.S. Air Force Leadership Competencies

The U.S. Air Force approaches leadership and leadership development from a

decidedly competency-based perspective (McGuire 2001/2002). The Air Force expresses

its straightforward definition of leadership as "the art and science of influencing and

directing people to accomplish the assigned mission" (U.S. Department of the Air Force

2006a, 1). The Air Force leadership competency model is comprised of 3 enduring

leadership competencies (personal leadership, leading people/teams, and leading the

institution), each of which contains clarifying sub-competencies. The model can be seen

in Table 1.

Personal leadership includes the following sub-competencies: (1) exercise

sound judgment, (2) adapt and perform under pressure, (3) inspire trust, (4) lead

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courageously, (5) assess self, and (6) foster effective communications. Leading

people/teams includes the following sub-competencies: (1) drive performance through

shared vision, values, and accountability, (2) influence through win/win solutions, (3)

mentor and coach for growth and success, (4) promote collaboration and teamwork, and

(5) partner to maximize results. Leading the institution includes the following sub-

competencies: (1) shape Air Force strategy and direction, (2) command organizational

and mission success through enterprise integration and resource stewardship, (3) embrace

change and transformation, (4) drive execution, and (5) attract, retain, and develop talent.

Table 1. U.S. Air Force leadership competency model (U.S. Department of the Air Force 2006a, 11)

U.S. Air Force Leadership Competencies

Competency Cluster

Personal Leadership

Leading People/Teams

Leading the Institution

Sub-Competencies

Exercise sound judgment

Adapt and perform under pressure

Inspire trust

Lead courageously

Assess self

Foster effective communications Drive performance through shared vision, values, and accountability

Influence through win/win solutions

Mentor and coach for growth and success

Promote collaboration and teamwork

Partner to maximize results

Shape Air Force strategy and direction

Command organizational and mission success through enterprise integration and resource stewardship

Embrace change and transformation

Drive execution

Attract, retain, and develop talent

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Office of Personnel Management Executive Core Qualifications

The Office of Personnel Management has produced a competency model

within the federal government to describe those core or enduring leadership competencies

upon which federal civilian executives are selected, assessed, and developed (U.S. Office

of Personnel Management 2006, i). These Executive Core Qualifications (ECQs) are, not

surprisingly, very similar to a number of the military leadership competencies reviewed.

In fact, in many cases, particularly with respect to the U.S. Navy and U.S. Coast Guard,

these competencies are nearly identical.

The ECQs "are based on extensive research of the attributes of successful

executives in both the private and public sectors; they are a collaboration, reflecting the

best thinking of many senior executives and associations, as well as agency human

resource professionals" (U.S. Office of Personnel Management 2006, i). Issued in 1997,

the ECQs were reviewed in 2006, are presented in 6 competency clusters (fundamental

competencies, leading change, leading people, results-driven, business acumen, and

building coalitions), and include 28 underlying leadership competencies and key

characteristics (U.S. Office of Personnel Management 2006, i). While their main purpose

is to guide development of leaders in or aspiring to the Senior Executive Service, they

also provide a solid guide for developing military leaders swimming in a similar stream.

The ECQs are included in the comprehensive military competency list at Appendix 5.

Air Force Chaplain Leadership Competencies

Although it has not been in place for more than a decade, the Air Force

Chaplain Corps once maintained a detailed Career Field Education and Training Plan

(CFETP) as one of its primary professional development tools. These plans are still

maintained for Air Force enlisted career fields but are no longer mandatory for officers.

A review of the most recent available Air Force chaplain CFETP, published in 1995,

revealed a number of leadership competencies not specifically mentioned in the literature

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review for military chaplains to this point but which have particular relevance for the

current study.

These leadership competencies include (1) volunteer recruitment, training,

equipping, supervision, and recognition, (2) developing readiness and contingency

support plans, (3) needs assessments for parish and industrial ministry, (4) developing

religious support plans, (5) strategic planning for military ministry, (6) maintaining

necessary documentation, (7) conducting military evaluations (feedback, performance

reports, awards, and decorations), (8) administering corrective actions and military

discipline (letters of counseling, letters of reprimand, etc.), (9) understanding Air Force

manpower standards, (10) supervising government civilians and contract employees, (11)

budgeting and developing financial plans for chapel funds, (12) budgeting and

developing financial plans for appropriated funds, (13) understanding Air Force

contracting procedures, (14) supervising Reserve personnel, and (15) coordinating with

wing leadership and higher headquarters (U.S. Department of the Air Force 1995, 27-41).

Summary

Wing chaplains are unique in both the ministry and the military, as they

straddle what seem to be mutually exclusive professions. Their unique role places them

in the vortex of two lines of authority. The first leads to a civilian religious endorsing

agency which expects competent performance as ministers representing a particular

theological and ministerial perspective. At the same time, however, they also answer to a

military chain of command which expects their performance to square with the military

culture in which they serve (U.S. Department of the Air Force 2005; 2006d). At times,

these two lines of authority find themselves at odds. The job of the military chaplain is to

place equal emphasis on both aspects of that title—military and chaplain. That

responsibility is exacerbated when a military chaplain assumes the wing chaplain

position, necessarily embodying the leadership expectations demanded of one who is

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both senior pastor and senior military leader.

The military leadership competencies reviewed in the precedent literature (see

Appendix 5 for a comprehensive list) illuminate the ministry leadership competencies

previously reviewed (see Appendix 4). Though using slightly different language, based

in large part on their unique missions, the five military branches operate in accordance

with strikingly similar leadership competency models. Each branch has established what

the Air Force has termed "enduring leadership competencies" intended to cross

occupational specialty and level of responsibility within the institution. Yet each

occupational specialty undoubtedly maintains leadership competencies unique to its

military branch and level of responsibility (U.S. Department of the Air Force 2006a).

The purpose of the current study was to discover those leadership competencies

considered essential for performance as a U.S. Air Force wing chaplain. Synthesizing the

ministry and military leadership competencies reviewed herein grounded the leadership

competencies questionnaire used in this study. Having reviewed them separately, the

final challenge was to produce a composite list to accomplish that purpose.

Synthesis of Ministry/Military Leadership Competencies

The review of precedent literature produced fertile ground for developing a

leadership competencies questionnaire aimed at revealing those leadership competencies

considered essential for Air Force wing chaplain performance. As described in the next

chapter, an initial competency list was a necessary prerequisite for the expert panel

review, giving them the collective opportunity to broaden or narrow the competency list

that formed the basis of the leadership competencies questionnaire sent to Chaplain Corps

personnel worldwide.

Since the focus throughout this study was squarely on leadership competencies

vice purely ministry competencies, there is considerable overlap among the ministry

leadership competencies (Appendix 4) and military leadership competencies (Appendix

I l l

5) reviewed in the precedent literature. Due to the unique nature of military chaplains,

representing the full spectrum of theological and pastoral convictions, selected

competencies had to be tailored to a particular leadership context, culture, and lingo.

With that perspective in full view, leadership competencies were selected based on the

degree to which they accurately reflected the particularity resident in a typical wing

chaplain position. These competencies were not selected from thin air, however. Rather,

they emerged from the extensive literature base reviewed in this chapter.

Significantly, these competencies were chosen based on their degree of

correspondence with the definition of leadership competency used in the current study,

namely, "a cluster of related knowledge, skills, and attitudes that affects a major part of

one's job (a role or responsibility), that correlates with performance on the job, that can

be measured against well-accepted standards, and that can be improved via training and

development" (Parry 1996, 50). In Air Force parlance, "these are the occupational skill

sets and enduring leadership competencies that Air Force leaders develop as they

progress along levels of increased responsibility" (U.S. Department of the Air Force

2006a, 4). Fortunately, this initial list of leadership competencies was refined by a panel

of experts thoroughly familiar with the myriad requirements of leading an Air Force

chapel team. The initial list of 66 selected competencies is contained in Appendix 6.

CHAPTER 3

METHODOLOGICAL DESIGN

Frequent turnover and relatively short tenure among United States Air Force

wing chaplains result in an extraordinarily steep learning curve for wing chaplains new to

the job. As the senior pastor for a particular Air Force community, the wing chaplain is

responsible for serving as the wing commander's senior spiritual and ethical advisor, in

addition to providing the community with a comprehensive program of worship, religious

education, spiritual development, and pastoral care (U.S. Department of the Air Force

2005, 3; U.S. Department of the Air Force 2006d, 2). Consequently, wing chaplains are

responsible for exercising a host of relatively unfamiliar leadership competencies, many

of which are ill-defined. As a result, the typical wing chaplain is forced to learn much

through trial and error while on the job.

Since no such study could be found in the literature and no wing chaplain

leadership competency profile was on record, there was a need to illuminate the scope of

leadership competencies required of wing chaplains—to aid their leadership development

prior to assuming these positions. The purpose of this study was to research this problem

through a descriptive analysis of the leadership competencies considered essential for

United States Air Force wing chaplain performance. This chapter describes its

methodological design.

Research Question Synopsis

1. What are the similarities and differences of significant demographic characteristics (pay grade, years in service, assignment location, religious preference, education level, professional military education, and leadership experience) among the population of Air Force Chaplain Corps personnel?

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2. What leadership competencies are considered essential for performance as Air Force wing chaplains?

3. What identifiable characteristics (pay grade, years in service, religious preference, assignment location, education level, professional military education, and leadership experience), if any, are associated with the importance rating of the leadership competencies?

4. What is the relationship, if any, between Chaplain Corps perceptions of wing chaplain preparation, wing chaplain performance, and personal job satisfaction?

Design Overview

The research design was a mixed methods, descriptive study of the leadership

competencies considered essential for United States Air Force wing chaplain

performance, accomplished via a 360-degree view of Chaplain Corps personnel. The

desired end was a leadership competency profile (Lucia and Lepsinger 1999) which can

be used to equip new wing chaplains for performance prior to assuming their positions, in

hopes of mitigating the effects of the typical trial-and-error approach to learning the job.

A preliminary leadership competency profile was constructed after an

exhaustive review of the military and ministry leadership literature. Competencies from

both realms were synthesized to form a preliminary profile of 66 leadership competencies

considered critical for wing chaplain performance. The preliminary profile was then

evaluated by a Delphi panel comprised of recognized experts with first-hand knowledge

of competencies required for performance as a wing chaplain. This panel consisted of 4

wing commanders, 4 command chaplains, 3 wing chaplains, and 3 chaplain assistant

Non-Commissioned Officers-in-Charge (NCOICs). Panel members were selected based

on their association with award-winning chapel programs (small, medium, and large) as

determined by the Air Force Chaplain Corps annual awards program for calendar years

2006 and 2007. One wing commander was added to the panel when it was assumed after

some time that an original wing commander would be unable to participate. The wing

commander in question, however, was able to complete the questionnaire in time and was

included in the results. One wing chaplain was added to the panel when it was assumed

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after some time that a deployed wing chaplain would be unavailable. The wing chaplain

in question, however, was able to complete the questionnaire in time and was included in

the results. One NCOIC was substituted on the panel due to convalescent leave; the

substituted NCOIC was selected due to recognition as an individual annual award winner

competing against those of similar rank.

The Delphi method was developed by the RAND Corporation in the late 1950s

and 1960s as "a method of structuring a group communication process so that the process

is effective in allowing a group of individuals, as a whole, to deal with a complex

problem." The nature of the particular problem can assume any number of forms,

including curriculum development, structuring a model, or any problem which "does not

lend itself to precise analytical techniques but which can benefit from subjective

judgments on a collective basis" (Linstone and Turoff 1975, 3-4). It has since been

recognized as an effective method of collecting and synthesizing expert assessments and

achieving a sense of consensus relative to the topic at hand. Originally designed for use

in the military, the technique has subsequently been used to address a variety of issues in

multiple contexts (Gordon and Pease 2006).

Since a preliminary profile was expected to emerge from the literature review

and only then be evaluated by the Delphi panel, the method used has been called a

Reactive Delphi approach. Rather than starting from scratch, in other words, the expert

panel was supplied with an initial list of competencies to which they were asked to react

(McKenna 1994). A sense of consensus thus emerged relative to those leadership

competencies considered essential for wing chaplain performance. With respect to the

current study, the Reactive Delphi method has been effectively employed to formulate a

usable leadership competency profile for pastors (Boersma 1988) and military healthcare

executives (Huth 2006), among others. A similar approach was used in this study.

The Delphi panel was slated to occur in two rounds, employing a methodology

similar to that effectively used by Wilhite et al. (2003) in their study of recommended

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therapeutic research topics. Based on results of the first round, however, a single round

was deemed sufficient. Panelists evaluated the importance of the 66 leadership

competencies in the preliminary profile by way of a 5-point Likert scale (1 = not

important, 3 = somewhat important, 5 = extremely important) via an online questionnaire

administered using the web-based survey tool at SurveyMonkey.com. Panelists were

also allowed to add additional competencies during the first round. Data from the first

round was analyzed such that competencies with a mean score of at least 3.25 (indicating

slightly more than moderate importance) would advance to the second round.

In its original conception, the second-round instrument was to include those

competencies scoring 3.25 or higher, in addition to any new competencies added by

panelists during the first round. Analysis of data from the first round indicated just one

competency falling below the pre-determined 3.25 threshold, which indicated no need to

conduct another round. That competency ("serves regularly as preacher/worship leader

in chapel") scored 3.00 on the 5-point Likert scale. Since that competency is such a vital

element of chaplain ministry, however, it was included in the final competency profile as

a basis for comparison relative to the perceptions of remaining Chaplain Corps personnel.

Analysis of results from the Delphi panel also resulted in the addition of 6

leadership competencies: (1) models high physical fitness standards, (2) consistently

models religious support team (RST) concept with Superintendent/NCOIC, (3) actively

prays for the wing, its mission, and its people, (4) clearly understands career issues

unique to the enlisted force (enlisted force structure, promotion system, documenting

career field upgrade training, etc.), (5) effective Enlisted Performance Report (EPR)

writer, and (6) effective Officer Performance Report (OPR) writer. The resultant

leadership competency profile thus contained a total of 72 leadership competencies. In

addition to these 72 leadership competencies, the questionnaire incorporated a wide range

of demographic information and questions related to wing chaplain job performance,

wing chaplain job preparation, and job satisfaction to enrich the analysis. A number of

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open-ended questions were also included to allow Chaplain Corps members to illuminate

the quantitative portion of this study with qualitative data. The active duty Air Force

Chaplain Corps population was then asked via online questionnaire to indicate the

importance level of the 72 leadership competencies and self-report the demographic and

other data previously described.

Consistent with U.S. Air Force requirements, the questionnaire was approved

by the Air Force Survey Branch, Randolph Air Force Base, Texas, prior to administration

to Air Force personnel. The Air Force Survey Branch assigned survey control number

USAF SCN 08-036 to the questionnaire on May 16, 2008 and deemed it valid through

May 31, 2009. Results are analyzed and reported in chapter 4.

Population

The population of this study consisted of all 935 Chaplain Corps personnel

currently serving on active duty in the United States Air Force throughout the world,

including wing chaplains. Air Force Instruction 52-101 indicates the wing chaplain is "a

chaplain responsible to the wing commander for all Chaplain Corps programs and

personnel of a specific U.S. Air Force wing" (U.S. Department of the Air Force 2005, 3).

Sample and Delimitations

A true census of the population was sought in this study. All 935 Air Force

Chaplain Corps members (including wing chaplains) currently serving on active duty in

the United States Air Force around the world were to be asked to complete the on-line

wing chaplain leadership competency questionnaire. E-mail addresses for these 935 were

provided by the Air Force Personnel Center for this study. Questionnaires were sent

electronically to e-mail addresses of the entire population of 935 active duty Air Force

Chaplain Corps personnel. Of these Chaplain Corps members, approximately 110

members were deployed while some 240 members were in the process of military

reassignment. Efforts were made to contact as many of these transitional members as

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possible during the 20-day study period, and it is estimated that no fewer than 750

members received the questionnaire electronically. A total of 447 Chaplain Corps

members provided usable data, resulting in an estimated return rate of 59%. The 447

respondents represent 47% of the Chaplain Corps population.

The delimitations of this study include the following:

1. The study was delimited to active duty wing chaplains serving in the United States Air

Force.

2. The study was delimited to active duty members.

3. The study was delimited to ministry leaders in the military.

4. The study was delimited to leaders of Air Force wing chapels. 5. The study was delimited to the perceived competencies of wing chaplains by active

duty Chaplain Corps personnel and does not consider the wing chaplain's leadership competencies as perceived by parishioners or direct superiors in the line of the Air Force. It will be noted, however, that representative wing commanders were employed as part of the Delphi panel.

Limits of Generalization

The nature of this study relative to specific ministry leaders (wing chaplains)

serving on active duty in the United States Air Force may impact the ability of its results

to be generalized to other ministry settings and populations. The limits of generalization

include the following:

1. Results may not be generalizable to chaplains holding positions similar to the Air Force wing chaplain in other military services.

2. Results may not be generalizable to wing chaplains in the Air National Guard or Air

Force Reserve.

3. Results may not be generalizable to non-military ministry leaders.

4. Results may not be generalizable to local church settings.

5. Results may not be generalizable to military leaders serving in non-ministry settings.

Instrumentation

No study of wing chaplain leadership competencies could be found in the

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literature, which suggested there was no available instrument to determine the leadership

competencies considered essential for Air Force wing chaplain performance. A number

of studies, however, have been conducted to explore essential leadership competencies in

both the ministry (Boersma 1988; Welch 2003; Barnett 2003; Woodruff 2004; Thomas

2004) and the military (Huth 2006). The work of Boersma (1988) and Huth (2006), in

particular, produced outcomes within their respective populations which closely

paralleled the desired outcome of this study. As a result, a composite of their

methodologies was employed to arrive at an appropriate instrument.

Boersma employed a Delphi panel to develop a pastoral leadership

competency questionnaire consisting of 50 leadership competencies and relevant

demographic data. A preliminary list of 82 competencies was narrowed to 50 by the

Delphi panel, including 6 items which were not included in the original 82-item list. The

resultant pastoral leadership competencies questionnaire, using a 6-point Likert scale,

was administered to pastors, educators, and lay leaders to examine the perceived

importance of each of the 50 pastoral leadership competencies. Face and content validity

were determined by way of the Delphi panel. Reliability for the instrument was

determined via the Hoyt-Stunkard analysis of variance method. The computed reliability

for the instrument was 0.942 (Boersma 1988, 135).

Huth conducted a Delphi study to determine leadership competencies

considered essential for performance of active duty Air Force healthcare administrators.

Due to the lack of necessary instrumentation in extant literature, Huth developed a

preliminary leadership competency profile of 79 leadership competencies and educational

factors from the literature review, which was then refined in two rounds via a reactive

Delphi approach similar to that used by Boersma (1988). Active duty Air Force

healthcare administrators were then asked to evaluate each of 58 leadership competencies

and educational factors (only 6 of which were exclusive to the military) with respect to its

perceived importance in optimizing competence, enhancing personal satisfaction, and

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achieving superior performance as a healthcare administrator (Huth 2006, 133-34). A 5-

point Likert scale was used. Huth assessed sufficient reliability and validity relative to

the expert processes inherent to the Delphi approach (Huth 2006, 96-98).

The current study similarly employed a Delphi panel to develop a leadership

competency profile questionnaire asking respondents to evaluate the relative importance

of leadership competencies via a 5-point Likert scale. Since the desired outcome was

similar to that achieved by Boersma (1988) for pastoral leadership competencies and

Huth (2006) for Air Force healthcare administrators, a similar approach was followed. In

addition, insightful procedures used by Wilhite et al. (2003) in their study of

recommended therapeutic research topics were employed to refine the process. The

resultant leadership competency survey, titled the Wing Chaplain Leadership Survey

(Appendix 7), was sent electronically to the population of 935 active duty Chaplain Corps

members to explore the leadership competencies considered essential for wing chaplain

performance. As with the studies of Boersma (1988) and Huth (2006), face and content

validity were determined by way of the Delphi panel. Internal reliability calculations for

the leadership competency portion of the instrument yielded a Cronbach's alpha of 0.97.

Demographics

Relevant demographic information was collected to parse the data, determine

relevant correlations, and clarify the picture of leadership competencies considered

essential for Air Force wing chaplain performance. All such demographic data was self-

reported by Chaplain Corps personnel. The study also included additional questions to be

answered only by active duty wing/installation chaplains completing the instrument.

Both personal data and organizational data were sought in order to complete the picture

for leadership development professionals who may use the resultant profile in planning

leadership development programming for Air Force wing chaplains.

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Personal Data (All Participants)

The following personal data was requested from all study participants. A

number of additional personal demographic data points were asked of wing and

installation chaplains and are detailed in the next section.

Current Military Pay Grade

Military pay grade represents an alphanumeric designator consistent with

members' military rank. Enlisted members (chaplain assistants) occupy pay grades

beginning with the letter "E," while officers (chaplains) occupy pay grades beginning

with the letter "O." These letters are then followed by numbers indicating one's rank in

the military hierarchy. Options included E-2 through E-9 for chaplain assistants and 0-2

through 0-6 (or above) for chaplains.

Time in Military Service

Time in military service was asked to gain perspective on military experience

relative to the leadership competencies. Participants were asked to select the number of

years they had been in the military and could choose from 1 through 30 (or more) in one-

year intervals.

Religious Preference

Religious preference was asked of study participants to evaluate what

relationship, if any, exists between one's faith background and their perspective relative

to the importance of various leadership competencies. The following choices were

available: None, Jewish, Muslim, Catholic, Orthodox, Protestant, and Other.

Civilian Education

Education is highly valued in the U.S. military, and military members are

expected to continue their civilian and professional military educations throughout their

careers. Participants were asked to indicate their highest level of civilian education as a

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means of exploring the relationship between education and their perception of the

importance of various leadership competencies. The following choices were available:

High School, A.A./A.S./C.C.A.F., B.A./B.S. (or equivalent), M.A./M.S. (or equivalent),

M.B.A., M.Div. (or equivalent), Th.M. (or equivalent), J.D., D.Min., Ed.D./Th.D./Ph.D.,

and Other.

Professional Military Education

As military members progress throughout their careers, they are expected to

complete professional military education courses to better equip them for increasing

responsibility and leadership. Participants were asked to indicate the highest professional

military education course they had completed and could choose from the following

options: None, Airman Leadership School, NCO Academy, SNCO Academy, Air and

Space Basic Course, Squadron Officer School, Air Command and Staff College, Air War

College, and National War College.

Professional Military Education Method of Completion

The military's goal is to saturate its force with education in the profession of

arms. As a result, many professional military education courses are offered in

correspondence or in seminars held on many bases around the world, in addition to the

select few who are allowed to attend in residence. Asking participants to indicate the

method of completion for their highest level of professional military education was

intended to evaluate the significance, if any, of completion method relative to their

importance rating of the leadership competencies. Options included Not Applicable,

Correspondence, Seminar, and Residence.

Location of Current Assignment

Respondents were asked to indicate whether their current home station was in

the continental United States (CONUS) or overseas. The intent was to explore the

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relationship between leading a chapel team ministering to those in stateside assignments

which typically have an ample supply of off-base churches and amenities versus overseas

assignments which have far fewer of both. An emphasis was placed on members' home

station to account for participants who were deployed when completing the questionnaire.

Level of Current Assignment

The level of current assignment was included to mine the possible relationship

between where one is assigned in terms of bureaucratic proximity to the wing chaplain

position. The following options were provided: Installation Chapel, Wing Chapel, DRU,

MAJCOM/HC (including NAF), HQ USAF/HC, Joint Assignment, Special Duty

Assignment (CSI, Recruiting Service, ExpeRT, AEC, etc.), School Assignment (AFIT,

AFLTC, ACSC, AWC, NWC, etc.), and Other.

Number of Members Supervised

As a means of exploring leadership experience and responsibility relative to

the perceived importance of wing chaplain leadership competencies, participants were

asked to indicate the number of active duty members, Reserve members, and paid

civilians they supervised. Options were listed in one-person intervals from 0 through 24

(or more) for active duty members, 0 through 12 (or more) for Reserve members, and 0

through 12 (or more) for paid civilians.

Current Position

One aim of this study was to garner a 360-degree view of the Air Force

Chaplain Corps vis-a-vis their relative perceptions of the importance of wing chaplain

leadership competencies. Participants were thus asked to indicate their current position,

which also allowed additional questions to be asked of wing and installation chaplains.

The following choices were offered: Chaplain Assistant (with no subordinates),

Supervisory Chaplain Assistant (supervises at least one subordinate),

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NCOIC/Superintendent, Career Field Functional Manager (HQ USAF or MAJCOM),

Chaplain (with no subordinates), Supervisory Chaplain (Senior Protestant, Senior

Catholic, Senior Flightline, etc.), Branch Chief (BMT, Tech Training, etc.), Installation

Chaplain, Wing Chaplain, Staff Chaplain (NAP, MAJCOM, HQ USAF, joint staff, etc.),

Supervisory Staff Chaplain, Staff Division Chief, Deputy Command Chaplain, Command

Chaplain, and Other.

Preparation, Performance, and Satisfaction

One of the stated research goals of this study was to examine the perceived

preparation and performance of wing chaplains, especially as they related to job

satisfaction. To help accomplish that objective, participants were asked to rate their

perceptions of the general preparation of wing chaplains (or themselves in the case of

wing chaplains) for their jobs, the performance level of wing chaplains (or themselves in

the case of wing chaplains), and their professional satisfaction in their current job. Each

of these items was rated on a 5-point Likert scale.

Personal Data (Wing and Installation Chaplains Only)

The following personal data was requested from wing and installation

chaplains to enrich the data set with respect to wing chaplain leadership competencies.

Number of Wing/Installation Chaplain Assignments

Wing and installation chaplains were asked to list the number of assignments

they had served as wing/installation chaplains. This question was asked to provide

insight into the relationship of leadership experience, leadership competencies, and other

relevant variables. Options were listed in intervals of one from 0 through 6 (or more).

Total Years Served as a Wing/ Installation Chaplain

Wing and installation chaplains were asked to list the total number of years

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they had served as a wing/installation chaplain. As with the previous question, this

question was asked to provide insight into the relationship of leadership experience,

leadership competencies, and other relevant variables. Options were listed in one-year

intervals from 0 through 15 (or more).

Level of Previous Assignment

As a means of exploring the types of assignments that might prepare wing and

installation chaplains for their jobs, wing/installation chaplains were asked to list the

level of assignment held immediately prior to their current job. Response options

included: Installation Chapel, Wing Chapel, DRU, MAJCOM/HC (including NAF), HQ

USAF/HC, Joint Assignment, Special Duty Assignment (CSI, Recruiting Service,

ExpeRT, AEC, etc.), School Assignment (AFIT, AFLTC, ACSC, AWC, NWC, etc.), and

Other.

Position Previously Held

In concert with the level of their previous assignment, wing/installation

chaplains were also asked to indicate their most recent position prior to their current job.

The following choices were available: Chaplain (with no subordinates), Supervisory

Chaplain (Senior Protestant, Senior Catholic, Senior Flightline, etc.), Branch Chief

(BMT, Tech Training, etc.), Installation Chaplain, Wing Chaplain, Staff Chaplain (NAF,

MAJCOM, HQ USAF, joint staff, etc.), Supervisory Staff Chaplain, Staff Division Chief,

Deputy Command Chaplain, Command Chaplain, and Other.

Worship Responsibilities

Since wing chaplains serve at the intersection of pastoral ministry and

administration, wing/installation chaplains were asked to indicate their level of

participation as worship leaders in their chapel communities. In light of the relative

paucity of Catholic priests in the military due to a global priest shortage, Catholic wing

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chaplains typically serve as the lone Catholic priest, whereas Protestant wing chaplains

often have the option of delegating worship responsibilities to other chaplains on staff.

This question was asked to explore a number of important variables. Participants were

asked to list the number of weekends per month they preach or lead worship in their

chapels. Options were listed in one-week increments from 0 through 4 (or more).

Organizational Data (All Participants)

The following organizational data was requested of all study participants to

help complete the picture relative to wing chaplain leadership competencies. Four

additional pieces of organizational data were asked of wing and installation chaplains and

are explained in the next section.

Number of Active Duty Chaplains

In order to explore the relationship of the importance of leadership

competencies and staff size, all participants were asked to list the number of active duty

chaplains serving on their staff. Options were listed in one-person increments from 0

through 12 (or more).

Number of Active Duty Chaplain Assistants

To complement the previous data point in exploring the relationship of staff

size and leadership competencies, all participants were asked to list the number of active

duty chaplain assistants serving on their staff. Options were listed in one-person

increments from 0 through 12 (or more).

Organizational Data (Wing and Installation Chaplains Only)

The following additional organizational data was requested of all wing and

installation chaplains. The primary purpose in collecting this data was to help examine

the relationship of program size and requisite leadership competencies.

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Worship Attendance

Wing and installation chaplains were asked to input the average total weekly

attendance of all chaplain-led worship services held at their base.

Religious Education Attendance

Wing and installation chaplains were asked to input the average total weekly

attendance of all religious education events held at their base.

Appropriated Fund Budget

Wing and installation chaplains were asked to input their average annual

appropriated fund budget. The appropriated fund budget refers to government funds

distributed via the wing commander's overall budget in support of chapel programming.

Chapel Tithes and Offering Fund Budget

Wing and installation chaplains were asked to input their average annual

Chapel Tithes and Offering Fund (CTOF) budget. These funds represent offerings

donated by those attending chapel programs and are given in support of chapel

programming and outreach activities.

Open-Ended Questions

A series of open-ended questions was asked of study participants to illuminate

the quantitative data in support of the research questions. Particular emphasis was placed

on how best to equip wing chaplains for their jobs. All respondents were asked to list any

additional leadership competencies not included in the 72-item list that grounded the

Wing Chaplain Leadership Survey. A total of 127 responses were received and analyzed.

Six additional questions were asked of all study respondents except wing and installation

chaplains, who were asked to respond to a separate set of nine questions, some of which

were the same as those answered by all respondents. These questions are briefly

discussed below.

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Questions for All Participants Except Wing/Installation Chaplains

The Wing Chaplain Leadership Survey asked respondents not currently serving

as wing chaplains to offer insights via a series of 6 open-ended questions. These

questions are listed below, followed by the number of responses received in parentheses.

1. Describe from your experience what wing/installation chaplains have done well in their leadership roles. (270 responses)

2. Describe from your experience what wing/installation chaplains could do better in their leadership roles. (273 responses)

3. Describe the greatest challenge faced by a wing/installation chaplain. (269 responses)

4. What changes should be made to the way wing/installation chaplains are prepared for their jobs? (243 responses)

5. What advice would you give to a new wing/installation chaplain? (269 responses)

6. Please provide any additional comments you have regarding wing/installation chaplain leadership. (133 responses)

Questions for Wing/Installation Chaplains

Data was received from 68 wing chaplains and 11 installation chaplains.

These 79 participants were asked to respond to 9 open-ended questions related to the

research questions. These questions are listed below, followed by the number of

responses received in parentheses.

1. Describe what you like most about being a wing/installation chaplain. (68 responses)

2. Describe what you like least about being a wing/installation chaplain. (67 responses)

3. Describe your greatest challenge as a wing/installation chaplain. (67 responses)

4. Discuss which of your educational experiences prepared you most to serve as a wing/installation chaplain. (65 responses)

5. Discuss which of your previous assignments prepared you most to serve as a wing/installation chaplain. (66 responses)

6. Do you want to serve as a wing/installation chaplain again? Why? (65 responses)

7. What changes should be made to the way wing/installation chaplains are prepared for their jobs? (62 responses)

8. What advice would you give to a new wing/installation chaplain? (64 responses)

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9. Please provide any additional comments you have regarding wing/installation chaplain leadership. (44 responses)

Pilot Study

Leedy and Ormrod suggest that "a brief pilot study is an excellent way to

determine the feasibility o f the larger research effort (Leedy and Ormrod 2005, 110). In

keeping with that suggestion, a pilot study was conducted using the completed Wing

Chaplain Leadership Survey. The pilot study was conducted using 22 representative

Chaplain Corps members under the same conditions as anticipated of actual participants.

The questionnaire was administered via e-mail using the online survey tool at

SurveyMonkey.com. In addition to the standard questionnaire, participants were also

asked to provide final advice regarding the format and usability of the survey.

Appropriate recommended modifications from the pilot study were incorporated into the

final survey, which was then sent to the study population.

Procedures

Once the questionnaire was refined, an attempt was made to reach all Air

Force Chaplain Corps members currently serving on active duty via an e-mail link to the

leadership competencies questionnaire at SurveyMonkey.com. E-mail addresses were

provided by the Air Force Personnel Center for the purposes of this study once the

questionnaire had been formally approved by the Air Force Survey Branch. The survey

branch assigned a survey control number of USAF SCN 08-036 to the questionnaire; that

information was included on the questionnaire itself, in keeping with regulations.

The first attempt including a link to the questionnaire was sent on June 16,

2008. Due to the summer move cycle, military deployments, and military leave, a

number of participants were immediately unreachable. Attempts were made to reach

these participants at their new assignment or deployed locations, when possible. Separate

e-mails were sent to their new or deployed e-mail addresses during the next few days, and

these addresses were added to the study distribution list. A single reminder, "last call" e-

129

mail notification with the link attached was sent to the study distribution list on June 24,

2008, explaining that participation in the study would close out on July 2, 2008. Data

was actually received through July 9, 2008.

Analysis of data included descriptive statistics relative to leadership

competencies' perceived level of importance, variability, and relevant correlations with

significant demographic data (Boersma 1988; Huth 2006). Factor analysis was

performed to yield a leadership competency profile (Boersma 1988) which can be used as

the basis for planning and implementing leadership development programming for Air

Force wing chaplains. Additional statistical analysis of quantitative data was conducted

to better understand Chaplain Corps perceptions of the leadership competencies

considered essential for wing chaplain performance. Factor and regression analyses were

conducted using SPSS (version 16). ANOVA analyses were conducted using the R

statistical package (version 2.7.1). Open-ended questions were analyzed via content

analysis to illuminate data produced by the leadership competencies questionnaire.

Analysis of data is reported in chapter 4. Conclusions are discussed in chapter 5.

Summary

This study was designed to yield a leadership competency profile which can be

used by leadership development professionals to guide leadership development of Air

Force wing chaplains. A list of leadership competencies emerged from the literature

review and was evaluated by a Delphi panel for inclusion in a leadership competencies

questionnaire (see Appendix 7). Attempts were made to administer this questionnaire

electronically to the entire population of 935 Air Force Chaplain Corps personnel,

reaching an estimated 750 personnel, to reveal those leadership competencies considered

essential for Air Force wing chaplain performance. Based on data received from this

360-degree view of Chaplain Corps personnel, factor analysis yielded a leadership

competency profile. Additional statistical analysis of quantitative data was conducted to

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better understand Chaplain Corps perceptions of the leadership competencies considered

essential for wing chaplain performance. A series of open-ended questions were

evaluated to illuminate quantitative results. Analysis of results is reported in chapter 4.

Conclusions are discussed in chapter 5.

CHAPTER 4

ANALYSIS OF FINDINGS

This chapter presents findings from the study, the purpose of which was to

address Air Force wing chaplain leadership development through an analysis of

leadership competencies considered essential for United States Air Force wing chaplain

performance. Additional information was collected to offer insight into the degree of

preparation for the position, job performance, and job satisfaction as reported by Air

Force Chaplain Corps personnel. In addition, Chaplain Corps personnel of all ranks and

positions were asked to offer advice to new wing and installation chaplains by way of a

series of open-ended questions, responses to which are included in this analysis.

Compilation Protocol

A review of precedent literature revealed no existing survey instrument

appropriate for this study. As a result, an instrument was constructed based on ministry

(Appendix 4) and military leadership competencies (Appendix 5) discovered in the

literature, revealing a synthesized list of 66 leadership competencies (Appendix 6) which

formed the heart of the survey instrument (Appendix 7). As to format, the instrument

constructed for this study was based on the survey Boersma (1988) used to research

pastoral management competencies. Three additional questions related to wing chaplain

preparation, wing chaplain performance, and job satisfaction were included based on

Woodruffs (2004) replication of Boersma's study with a sample of executive pastors.

Appropriate demographic data were included in the final instrument based on the unique

nature of the Air Force Chaplain Corps and its wing chaplain population. In addition, 10

open-ended questions were asked of wing/installation chaplains and 7 open-ended

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132

questions were asked of remaining survey participants to enrich the data set.

A Delphi panel consisting of 4 wing commanders, 4 command chaplains, 3

wing chaplains, and 3 chapel non-commissioned officers in charge (NCOICs) evaluated

the initial list of 66 competencies resulting from the literature review (see Appendix 6).

This expert panel process resulted in an additional 6 leadership competencies, yielding a

total of 72 competencies which were included in the final survey instrument. A

representative group of 22 Air Force Chaplain Corps members participated in a pilot

study of the final instrument. Minor modifications were made to the instrument based on

input received from the pilot study.

Once the questionnaire was finalized, an attempt was made to reach all Air

Force Chaplain Corps members currently serving on active duty via an e-mail link to the

leadership competencies questionnaire at SurveyMonkey.com. E-mail addresses were

provided by the Air Force Personnel Center for use in this study once the Air Force

Survey Branch formally approved the questionnaire. The survey branch assigned a

survey control number of USAF SCN 08-036 to the questionnaire; that information was

included on the questionnaire itself, in keeping with regulations.

The first attempt including a link to the questionnaire was sent on June 16,

2008. Due to the summer move cycle, military deployments, and military leave, a

number of participants were immediately unreachable. Attempts were made to reach

these participants at their new assignment or deployed locations, when possible. Separate

e-mails were sent to their new or deployed e-mail addresses during the next few days, and

these addresses were added to the study distribution list. A single reminder, "last call" e-

mail notification with the link attached was sent to the study distribution list on June 24,

2008 explaining that participation in the study would close out on July 2, 2008. Data was

actually received through July 9, 2008. Findings and displays are reported in the next

section consistent with the study's research questions. The chapter concludes with a

critical evaluation of the research design.

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Findings and Displays

Data were analyzed using the four research questions guiding this study.

Research Question 1 asked, "What are the similarities and differences of significant

demographic characteristics (pay grade, years in service, religious preference, assignment

location, education level, professional military education, and leadership experience)

among the population of Air Force Chaplain Corps personnel?" Research Question 2

asked, "What leadership competencies are considered essential for performance as Air

Force wing chaplains?" Research Question 3 asked, "What identifiable characteristics

(pay grade, years in service, religious preference, assignment location, education level,

professional military education, and leadership experience), if any, are associated with

the importance rating of the leadership competencies?" Research Question 4 asked,

"What is the relationship, if any, between Chaplain Corps perceptions of wing chaplain

preparation, wing chaplain performance, and personal job satisfaction?"

Research Question 1

Research Question 1 asked, "What are the similarities and differences of

significant demographic characteristics (pay grade, years in service, religious preference,

assignment location, education level, professional military education, and leadership

experience) among the population of Air Force Chaplain Corps personnel?" Data were

selected based on those variables expected to have the most bearing on one's particular

perspective relative to expectations regarding wing chaplain leadership competencies.

These data are presented to demonstrate the broad spectrum of respondents in this study.

Data was partitioned to delineate personal and organizational data. All such

demographic data was self-reported by Chaplain Corps personnel. The study also

included additional questions to be answered only by active duty wing/installation

chaplains completing the instrument. Both personal data and organizational data were

sought in order to complete the picture for leadership development professionals who

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may use the resultant profile in planning leadership development programming for Air

Force wing chaplains. Demographic data is reported below by relevant category in

keeping with the research question's focus on significant demographic characteristics

(pay grade, years in service, religious preference, education level, professional military

education level, and leadership experiences) among the survey sample.

Personal Data (All Participants)

The following personal data was requested from all study participants. A

number of additional personal demographic data points were asked of wing and

installation chaplains and are detailed in the next section.

Current Military Pay Grade

Military pay grade represents an alphanumeric designator consistent with

members' military rank. Enlisted members (chaplain assistants) occupy pay grades

beginning with the letter "E," while officers (chaplains) occupy pay grades beginning

with the letter "O." These letters are then followed by numbers indicating one's rank in

the military hierarchy. Options included E-2 through E-9 for chaplain assistants and 0-2

through 0-6 (or above) for chaplains. A total of 303 chaplains (72%) and 116 chaplain

assistants (28%) responded. Table 2 displays study participants by military pay grade.

Time in Military Service

Time in military service was asked to gain perspective on military experience

relative to the leadership competencies. Participants were asked to select the number of

years they had been in the military and could select from 1 through 30 (or more) in one-

year intervals. The mean time in service for all respondents was 14.6 years, with a

standard deviation of 7.5 years. For chaplains, the mean time in service was 15.2 years,

with a standard deviation of 7.7 years. Chaplain assistants had served 12.9 years, with a

standard deviation of 6.8 years. Table 3 shows a breakdown of study participants by

years of military service (grouped in five-year intervals to ease data presentation).

Table 2. Respondents grouped by current military pay grade (N = 419)

Pay Grade

E-2

E-3

E-4

E-5

E-6

E-7

E-8

E-9

0-2

0-3

0-4

0-5

0-6 (or above)

Respondents

0

4

13

31

38

24

3

3

2

135

70

68

28

Percentage

0%

1%

3.1%

7.4%

9.1%

5.7%

0.7%

0.7%

0.5%

32.2%

16.7%

16.2%

6.7%

Table 3. Respondents grouped by years of military service (N = 420)

Number of Years

5 (or less)

6 - 1 0

1 1 - 1 5

1 6 - 2 0

2 1 - 2 5

25 - 30 (or more)

Respondents

62

89

79

78

85

27

Percentage

14.8%

21.2%

18.8%

18.6%

20.2%

6.4%

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Religious Preference

Religious preference was asked of study participants to evaluate what

relationship, if any, existed between one's faith background and his or her perspective

relative to the importance of the leadership competencies. Table 4 displays respondents'

religious preferences, which are shown separately for chaplains and chaplain assistants.

Table 4. Respondents grouped by religious preference (N = 418)

Religious Preference

None

Jewish

Muslim

Catholic

Orthodox

Protestant

Other

Chaplains

0

6(1.4%)

0

35 (8.4%)

4(1.0%)

253 (60.5%)

5(1.2%)

Chaplain Assistants

8(1.9%)

0

0

21 (5.0%)

0

78(18.7%)

8(1.9%)

Civilian Education

Education is highly valued in the U.S. military, and military members are

expected to continue their civilian and professional military educations throughout their

careers. Participants were asked to indicate their highest level of civilian education as a

means of exploring the relationship between education and their perceptions of the

importance of various leadership competencies. It should be noted that chaplains are

required to hold a master of divinity degree (or equivalent) prior to entering the military

as a chaplain. Table 5 displays respondents' highest level of education completed.

Professional Military Education

As military members progress throughout their careers, they are expected to

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Table 5. Respondents grouped by highest education level completed (N = 417)

Education Level

High School

A.A./A.S./CCAF

B.A./B.S. (or equiv)

M.A./M.S. (or equiv)

M.B.A.

M.Div. (or equiv)

Th.M. (or equiv)

J.D.

D.Min.

Ed.D./Th.D./Ph.D.

Other

Respondents

20

76

11

12

4

211

17

3

47

12

4

Percentage

4.8%

18.2%

2.6%

2.9%

1.0%

50.6%

4.1%

0.7%

11.3%

2.9%

1.0%

Table 6. Respondents grouped by highest professional military education level and method of completion (N = 418)

PME Level

None (N = 35)

Airman Leadership School

NCO Academy

SNCO Academy

Air and Space Basic Course

Squadron Officer School

Air Command and Staff College

Air War College

National War College

Correspondence

N/A

N/A

3

9

N/A

47

43

46

N/A

Seminar

N/A

N/A

N/A

N/A

N/A

N/A

6

14

N/A

Residence

N/A

43

37

9

11

78

16

16

5

complete professional military education courses to better equip them for increasing

responsibility and leadership. Participants were asked to indicate the highest professional

138

military education course they had completed. It should be noted that chaplain assistants

are expected to complete Airman Leadership School, NCO Academy, and Senior NCO

Academy as they progress through the enlisted ranks, while most chaplains are expected

to complete Air and Space Basic Course, Squadron Officer School, Air Command and

Staff College, and Air War College or National War College as they advance as officers.

Results are reported in Table 6 and are categorized by method of completion.

Professional Military Education Method of Completion

The military's goal is to saturate its force with education in the profession of

arms. As a result, many professional military education courses are offered in

correspondence or in seminars held on bases around the world, in addition to the select

few who are allowed to attend in residence. Asking participants to indicate the method of

completion for their highest level of professional military education was intended to

evaluate the significance, if any, of completion method relative to their importance rating

of the leadership competencies. It should be noted that far more enlisted members are

allowed to attend advanced professional military education in residence, as NCO

Academy and Senior NCO Academy can be completed in a matter of weeks rather than

the ten months required to complete the residential programs of Air Command and Staff

College, Air War College, and National War College. Results are reported in Table 6.

Location of Current Assignment

Respondents were asked to indicate whether their current home station was in

the continental United States (CONUS) or overseas. The intent was to explore the

relationship between leading a chapel team ministering to those in stateside assignments

which typically have an ample supply of off-base churches and amenities versus overseas

assignments which have far fewer of both. An emphasis was placed on members' home

station to account for participants who were deployed when completing the questionnaire.

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Respondents serving in the continental United States accounted for 79.4% (332

respondents) of the total, while 20.6% (86 respondents) reported serving overseas.

Level of Current Assignment

The level of current assignment was included to mine the possible relationship

between where one is assigned in terms of proximity to the actual wing chaplain position

and the importance rating of the leadership competencies. Results indicated 292 serving

at the wing chapel, installation chapel, or Direct Reporting Unit (DRU) level. This result

suggests that 69.5% of respondents were serving in front-line chapel ministry settings. In

addition, 68 respondents (16.2%) were serving on Air Force or joint headquarters staffs,

and 60 respondents (14.3%) were serving in other assignments (such as special duty and

school assignments) at the time of this survey. See Table 7 for these results.

Current Position

One aim of this study was to garner a 360-degree view of the Air Force

Chaplain Corps vis-a-vis members' relative perceptions of the importance of wing

chaplain leadership competencies. Current position is a primary vehicle in addressing

this concern. Results in Table 7 depict 36 non-supervisory chaplain assistants (8.6%), 74

chaplain assistants in supervisory positions (17.6%), 90 base-level non-supervisory

chaplains (21.4%), 38 base-level supervisory chaplains (9.0%), 79 wing and installation

chaplains (18.8%), 25 non-supervisory staff chaplains (6.0%), 19 staff chaplains in

supervisory positions (4.5%), and an additional 59 members in other positions (14.0%).

Number of Members Supervised

To explore leadership experience and responsibility relative to the leadership

competencies, participants were asked to indicate the number of active duty members,

Reserve members, and paid civilians they supervised. Results are displayed Table 8.

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Table 7. Respondents grouped by current position and assignment level (N = 420)

Current Position

Non-supervisory Chaplain Assistant

Supervisory Chaplain Assistant

NCOIC/Superintendent

Career Field Functional Manager

Non-supervisory Chaplain

Supervisory Chaplain

Wing/Installation Chaplain

Command Chaplain (or Deputy)

Other

Wing/Installation

(N = 292)

23 (5.5%)

25 (6.0%)

32(7.6%)

N/A

90(21.4%)

38 (9.0%)

79(18.8%)

N/A

5(1.2%)

Staff

(N = 68)

7(1.7%)

2 (0.5%)

6(1.4%)

5(1.2%)

25 (6.0%)

4(1.0%)

N/A

15(3.6%)

4(1.0%)

Other

(N = 60)

6(1.4%)

1 (0.2%)

3 (0.7%)

N/A

24 (5.7%)

13 (3.1%)

N/A

N/A

13(3.1%)

Table 8. Respondents grouped by number of active duty members, Reservists, and paid civilians supervised

Number

Supervised

0

1

2

3

4

5

6

7 - 9

10 (or more)

Mean (years)

Standard Deviation

Active Duty

(N = 408)

197(48.3%)

48(11.8%)

41 (10.0%)

32 (7.8%)

29(7.1%)

11(2.7%)

12(2.9%)

20 (4.9%)

18(4.4%)

2.06

3.08

Reservists

(N = 411)

260 (63.3%)

56(13.6%)

36 (8.8%)

24 (5.8%)

20 (4.9%)

5(1.2%)

1 (0.2%)

6(1.5%)

3 (0.7%)

0.95

1.76

Paid Civilians

(N = 413)

215(52.1%)

66(16.0%)

37 (9.0%)

25(6.1%)

14 (3.4%)

11 (2.7%)

15 (3.6%)

13 (3.1%)

17(4.1%)

2.68

2.71

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As evidenced in Table 8, the respondents supervised an average of 2.06 active duty

members (standard deviation of 3.08 years), 0.95 Reservists (standard deviation of 1.76

years), and 2.68 paid civilians (standard deviation of 2.71).

Personal Data (Wing and Installation Chaplains Only)

Since the primary focus of this study concerned the leadership competencies of

wing and installation chaplains, additional data was requested of these members to help

complete the picture. The following results emerged from personal data requested of this

critical portion of the survey sample and help enrich the data set.

Number of Wing/Installation Chaplain Assignments

Wing and installation chaplains were asked to list the number of assignments

they had served as wing/installation chaplains. This question was asked to provide

insight into the relationship of leadership experience, leadership competencies, and other

relevant variables. Table 9 presents the number of assignments wing and installation

chaplains have served in that position. These data indicate that 41.7% of respondents

were in their first wing or installation chaplain assignment, while 29.2% of respondents

were in their second assignment in this position.

Table 9. Wing and installation chaplain respondents grouped by number of assignments served as a wing or installation chaplain (N = 72)

Number of Assignments

1

2

3

4

5

6 (or more)

Respondents

30

21

12

4

2

3

Percentage

41.7%

29.2%

16.7%

5.6%

2.8%

4.2%

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Total Years Served as a Wing/ Installation Chaplain

Wing and installation chaplains were asked to list the total number of years

they had served as a wing or installation chaplain. As with the previous question, this

question was asked to provide insight into the relationship of leadership experience,

leadership competencies, and other relevant variables. Table 10 displays the total number

of years wing and installation chaplain respondents have served in that position. It

should be noted that 23.6% of these wing or installation chaplains were in their first year

in the job, and another 15.3% were in their second year. On the other end of the

experience spectrum, 3 wing chaplain respondents had served 11 total years as a wing or

installation chaplain, while 1 wing chaplain respondent had served 15 or more years in

that position.

Table 10. Wing and installation chaplain respondents grouped by number of years served as a wing or installation chaplain (N = 72)

Total Number of Years Served

1

2

3

4

5

6

7 - 9

10 (or more)

Respondents

17

11

13

9

10

2

6

4

Percentage

23.6%

15.3%

18.1%

12.5%

13.9%

2.8%

8.3%

5.6%

Level and Position of Previous Assignment

As a means of exploring the types of assignments that might prepare wing and

installation chaplains for their jobs, wing and installation chaplains were asked to list the

143

level of assignment held immediately prior to their current job. In concert with the level

of their previous assignment, these respondents were also asked to indicate their most

recent position prior to assuming their current job. Table 11 provides a snapshot of the

level of assignment and position held immediately prior to assuming their current job. Of

the 72 respondents, 47 respondents (65.3%) served at the wing or installation level and 17

respondents (23.6%) served on a headquarters staff immediately prior to their current

positions. Twenty-two wing or installation chaplains (30.6%) served in a similar position

just prior to their current assignment.

Table 11. Respondents grouped by position held and assignment level occupied immediately prior to current assignment (N = 72)

Previous Position

Non-supervisory Chaplain

Supervisory Chaplain

Wing/Installation Chaplain

Command Chaplain (or Deputy)

Other

Wing/Installation

(N = 47)

8(11.1%)

17(23.6%)

22 (30.6%)

N/A

0

Staff

(N=17)

7 (9.7%)

4 (5.6%)

N/A

6 (8.3%)

0

Other

(N = 8)

0

N/A

N/A

8(11.1%)

Worship Responsibilities

Since wing chaplains serve at the intersection of pastoral ministry and

administration, wing/installation chaplains were asked to indicate their level of

participation as worship leaders in their chapel communities. In light of the relative

paucity of Catholic priests in the military due to a global priest shortage, Catholic wing

chaplains typically serve as the lone Catholic priest, whereas Protestant wing chaplains

often have the option to delegate worship responsibilities to more junior chaplains. The

data displayed in Table 12 confirm the expectation that Catholic wing chaplains had more

144

regular worship responsibilities than Protestant wing chaplains, who can afford to devote

more of their time and energy to administration if necessary or desired. As Table 12

makes plain, Catholic wing chaplains participating in this study averaged 3.27 times per

month leading worship within their chapel communities, while Protestant wing chaplains

averaged just 1.83 times per month.

Table 12. Wing and installation chaplain respondents grouped by faith group and number of weekends per month they preach or lead worship (N = 72)

Weekends per Month

0

1

2

3

4 (or more)

Mean

Standard Deviation

Catholic

( N = l l )

2 (2.8%)

0

1(1.4%)

0

8(11.1%)

3.27

1.27

Protestant

(N = 60)

8(11.1%)

26(36.1%)

7 (9.7%)

6 (8.3%)

13(18.1%)

1.83

1.39

Other

( N = l )

0

0

0

0

1 (1.4%)

4.00

N/A

Organizational Data (All Participants)

The following organizational data was requested of all study participants to

help complete the picture relative to wing chaplain leadership competencies, with a

particular eye toward gauging the relationship of leadership experience and importance

rating of the leadership competencies. Four additional pieces of organizational data were

asked of wing and installation chaplains and are explained in the next section.

Number of Active Duty Chaplains and Chaplain Assistants on Staff

In order to explore the relationship of the importance of leadership

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competencies and staff size, all participants were asked to list the number of active duty

chaplains and chaplain assistants serving on their staffs. Table 13 summarizes the

number of active duty chaplains and chaplain assistants on staff as reported by study

respondents. The mean staff size was 5.4 chaplains and 4.4 chaplain assistants.

Table 13. Respondents grouped by number of active duty chaplains and chaplain assistants on staff

Number on Staff

0

1

2

3

4

5

6

7

8

9

10

11

12 (or more)

Mean

Standard Deviation

Number of

Chaplains

(N = 412)

14(3.4%)

21 (5.1%)

14 (3.4%)

45 (10.9%)

57(13.8%)

96(23.3%)

39 (9.5%)

28 (6.8%)

41 (10.0%)

22 (5.3%)

19(4.6%)

5(1.2%)

11 (2.7%)

5.40

2.73

Number of

Chaplain Assistants

(N = 411)

20 (4.9%)

17(4.1%)

39 (9.5%)

62(15.1%)

101 (24.6%)

60 (14.6%)

48(11.7%)

27 (6.6%)

20 (4.9%)

5(1.2%)

5(1.2%)

4(1.0%)

3 (0.7%)

4.38

2.29

Organizational Data (Wing and Installation Chaplains Only)

The following additional organizational data was requested of all wing and

146

installation chaplains. The primary purpose in collecting this data was to help examine

the relationship of program size and requisite leadership competencies. By understanding

the broad scope of responsibilities required to lead chapel teams, it is assumed wing and

installation chaplains will be better informed as they assume responsibility for their

respective programs. Aggregate data is reported in Table 14 and is individually discussed

immediately following the table.

Table 14. Organizational data categorized by weekly worship attendance, weekly religious education attendance, annual appropriated fund budget, and annual Chapel

Tithes and Offering Fund budget

Category

Worship

(N = 60)

Religious Education

(N = 60)

Appropriated Fund

(N = 55)

CTOF

(N = 55)

Mean

457

161

$83,350

$208,430

Median

410

115

$64,000

$180,000

Mode

350

200

$60,000

$350,000

Minimum

0

0

$0

$0

Maximum

2,000

2,000

$800,000

$850,000

Worship Attendance

As seen in Table 14, wing and installation chaplains have responsibility for

organizations ranging from having no worship services (due to the unique mission of

their particular wing) to congregations as large as 2,000 weekly participants. The mean

response was 457 weekly worship service participants, with a median of 410 participants.

Religious Education Attendance

Table 14 indicates that wing and installation chaplains maintain responsibility

for organizations ranging from having no religious education program to robust religious

147

education programs as large as 2,000 weekly participants. The mean response was 161

weekly participants, with a median of 115 participants.

Appropriated Fund Budget

The appropriated fund budget refers to government funds distributed via the

wing commander's overall budget in support of chapel programming. Wing and

installation chaplain respondents indicated a range of responsibility from completely

unfunded budgets to leading programs with budgets as large as $800,000. The mean

response was $83,350.

Chapel Tithes and Offering Fund Budget

Chapel Tithes and Offering Fund (CTOF) budgets represent offerings donated

by individuals attending chapel programs. These donations are given in support of chapel

programming in their communities and around the world. Wing and installation chaplain

respondents indicated a range of responsibility from completely unfunded budgets to

leading programs with budgets as large as $850,000. The mean response was $208,430.

Summary of Descriptive Statistics

Data analysis revealed identifiable participation of 116 chaplain assistants and

303 chaplains in this study. Given the relative weighting of chaplains (officers) to

chaplain assistants (enlisted members) in the Chaplain Corps population and this study

sample, it is necessary to point out that composite results necessarily reflect the views of

chaplains, particularly junior chaplains, as there were 135 participants (32.2%) at the 0-3

level. As a result, the remaining research questions were designed to partition these data

to paint the most accurate picture of wing chaplain leadership competencies vis-a-vis a

360-degree view of the Chaplain Corps. Table 15 presents relevant measures of central

tendency for demographic data to provide a representative profile of study participants.

Consistent with this research question, the table displays measures of central tendency for

148

current pay grade, years in service, religious preference, education level, professional

military education (PME) level, and leadership experience in terms of number of active

duty members supervised.

Table 15. Measures of central tendency for personal demographic data

Mean Median Mode Max Min SD

C ur

re nt

P ay

G ra

de

0-3 0-3 0-3 0-6 E-3

3 grades

Y ea

rs i

n S

er vi

ce

14.6 14 10 30 1

7.5

R el

ig io

us

P re

fe re

nc e

Protestant Protestant Protestant Protestant Muslim

E du

ca ti

on L

ev el

MDiv MDiv MDiv PhD HS —

P M

E L

ev el

SOS SOS SOS

NWC None

C ha

pl ai

ns o

n S

ta ff

5.5 5 5 12 0

2.7

C ha

p A

ss ts

o n

S ta

ff

4.4 4 4 12 0

2.3

N u

m b

er S

up er

vi se

d

2.1 1 0 17 0

3.4

Based on these data, the typical respondent in this study was a Protestant

chaplain in the pay grade of 0-3 who serves at the wing level, holds a Master of Divinity

degree, and is a graduate of Air Force Squadron Officer School. This chaplain serves on a

staff with 5 or 6 chaplains and 4 or 5 chaplain assistants. Although the mean time in

service was 14.6 years for the study sample, it should be noted that the mean time in

service for participants in the grade of 0-3 was 9.8 years. Similarly, while the overall

mean for number of active duty members supervised was 2.1, the average 0-3 respondent

was not in a position to supervise active duty members (mean of 0.32 active duty

members supervised). The remaining research questions account for this 0-3 weighting.

With respect to wing and installation chaplains, the 79 respondents represented

83% of this essential segment of the Chaplain Corps population. Some 38.9% of these

149

respondents were serving in their first or second year on the job, and 57% had served 3

years or less as a wing chaplain. These chaplains are responsible for leading staffs

averaging 6 chaplains, 5 chaplain assistants, 3 Reservists, and 5 paid civilians. In

addition, wing and installation chaplains in this study are also responsible for handling

worshipping congregations averaging 457 members and multiple budgets approaching

$300,000. These data underscore the relative inexperience of the wing chaplain force in

this critical position, the wide variety of their leadership challenges, and the resultant

need to adequately prepare them to hit the ground running. This overarching theme was

consistently affirmed via analysis of qualitative data contained in Chaplain Corps

responses to the series of open-ended questions included in this study.

Qualitative Data Insights

Qualitative data pertinent to Research Question 1 revealed a host of leadership

challenges inherent to the wing chaplain position, challenges exacerbated by an ill-timed

combination of increasing workload alongside decreasing resources. When examined in

concert, these challenges consistently pointed to the increasing need for leadership

development targeted to wing chaplains. On this point, when asked about the greatest

challenge faced by wing and installation chaplains, 8 major themes emerged from the

qualitative data: (1) the need for adequate wing chaplain training, (2) shortage of

manpower, resources, and funds, (3) balancing a sometimes overwhelming workload, (4)

leadership, (5) administration, (6) team building, (7) communication, and (8) mentoring.

As one junior chaplain explained, "there are so many diverse, complex challenges facing

our wing chaplains today that it is hard to find individuals who fill all the criteria. Also, I

don't think our wing chaplains are adequately trained for their positions." A more senior

chaplain echoed the need for strong leadership with his insight that "reduced resources

and manpower . . . require rethinking [and] readdressing former ways of doing business."

The confluence of the data strongly suggests that sound leadership is on the minds of

150

Chaplain Corps personnel.

Additional evidence of this reality was seen in Chaplain Corps responses to the

survey's request to advise new wing chaplains. For the Chaplain Corps at large, the need

for visionary leadership and increased leadership and administrative skills shot to the top

of the list. Wing chaplain respondents focused on the need to find and be a mentor,

sharpen leadership skills, and provide visionary leadership. One stateside 0-4 wing

chaplain advised aspirants to "hone your administrative and time management skills.

Discover your leadership style and understand its strengths and weaknesses. Learn as

much as possible about leadership and management and the differences between them."

An 0-6 wing chaplain painted a vivid picture for new chapel leaders regarding the

potentially overwhelming nature of the job by describing it "as a plate spinner or juggler

keeping all the plates spinning or all the balls in the air." In the end, both the quantitative

and qualitative data analyzed in support of this research question illustrated the need for

prospective wing chaplains to focus their efforts on becoming competent leaders.

Summary of Research Question 1

This research question sought to garner relevant demographic variables to

better understand the leadership competencies required for Air Force wing chaplain

performance. One principal aim of this study was to accomplish that objective via a 360-

degree assessment of wing chaplain leadership competencies through the lens of a

representative Chaplain Corps sample. The received data indicate that objective was

accomplished by participation of 116 identifiable chaplain assistants and 303 identifiable

chaplains in this study, representing nearly half of the Chaplain Corps population.

Mirroring the Chaplain Corps, the typical respondent in this study was an 0-3

chaplain holding a Master of Divinity degree, was a graduate of Squadron Officer

School, and was assigned to serve at the wing level alongside 5 or 6 chaplains and 4 or 5

chaplain assistants. While the mean time in service for the typical respondent was 14.6

151

years, the typical 0-3 had served 9.8 years on active duty. As for the study's 79 wing

and installation chaplain respondents, 38.9% were in their first or second year on the job,

while 57% had served 3 years or less in the role. These wing and installation chaplains

lead staffs averaging 6 chaplains, 5 chaplain assistants, 3 Reservists, and 5 paid civilians.

In addition, they are responsible for congregations averaging 457 members and multiple

budgets totaling some $300,000 on average. Analysis of qualitative data echoed the

sense of the quantitative data as to the relative inexperience of wing and installation

chaplains and the host of leadership challenges faced in an era of increasing demands and

decreasing resources. These findings illustrate the need for leadership development

tailored to the myriad challenges wing chaplains are destined to face.

Research Question 2

Research Question 2 asked, "What leadership competencies are considered

essential for performance as Air Force wing chaplains?" The principal purpose of this

research question was to analyze the importance rating of the 72 leadership competencies

(LC) as reported by Chaplain Corps participants. The bulk of the analysis revolves

around the mean scores of each of the 72 leadership competencies and is reported to

demonstrate those competencies considered essential for performance as an Air Force

wing chaplain. Standard deviation is also reported to discern the level of agreement

among respondents. Following a discussion of the rank ordering of these competencies

(by mean) as a descriptive indicator of relative importance, exploratory factor analysis

results will be presented to demonstrate the latent structure of the leadership

competencies as a data set. Results will include a discussion of the factors, individual

leadership competencies comprising those factors, and a ranking of factors by mean.

Relative Importance Ranking of the Leadership Competencies

A major feature of this descriptive study is the presentation of a leadership

152

competency profile which can be used by leadership developers and curriculum planners

preparing wing chaplains to assume positions of great responsibility. The relative

importance of each leadership competency is determined as a function of the mean score.

Respondents rated each competency in accordance with a 5-point Likert scale, where 1

indicated the competency was perceived as "not important," 2 signified the competency

was considered "minimally important," 3 denoted the competency as "somewhat

important," 4 indicated the competency was perceived as "very important," and 5 was

used to record the perception that the competency was "extremely important." Table A4

at Appendix 8 arranges the 72 leadership competencies in order of mean importance

rating as reported by Chaplain Corps respondents.

With respect to the importance rating of the 72 leadership competencies, all

were considered relatively important by Chaplain Corps members participating in this

study. In fact, 60 of the 72 competencies had mean scores of 4.00 or higher ("very

important"), and the lowest-ranked competency (LC 13, "carries fair share of the

counseling load") scored 3.00 ("somewhat important"). Table 16 provides a summary of

aggregate mean scores categorized by range. Table 17 displays the top 10 leadership

competencies for the Chaplain Corps sample arranged in order of their aggregate means.

Table 18 similarly displays the bottom 10 competencies for the Chaplain Corps sample.

Table 16. Range of leadership competency means by category of scores

Range of Mean Scores

4.50 (and above)

4.25-4.49

4.00-4.24

3.75-3.99

3.50-3.74

3.00-3.49

Number of Scores in Range

20

20

20

6

3

3

153

Table 17. Top 10 leadership competencies (arranged by mean from highest to lowest)

Leadership Competency (by competency number)

23. Has a clear vision for the chapel team 6. Models Air Force core values

24. Communicates vision to chapel team and worshipping community 18. Provides sound advice to wing leadership 15. Proactively involved with wing leadership 71. Gives clear, concise directions

7. An example others would like to follow 54. Effective Officer Performance Report writer 70. Leads with calm in times of crisis 64. Builds and maintains staff morale

Rank

1

2

3

4

5

6

7

8

9

10

Mean

4.79

4.74

4.73

4.72

4.71

4.70

4.70

4.70

4.69

4.66

Standard Deviation

0.49

0.50

0.55

0.49

0.52

0.50

0.54

0.54

0.54

0.54

N

445

446

443

440

445

420

445

422

420

420

As Table 17 makes clear, the Chaplain Corps was adamant in its reporting of

vision as the most important leadership competency. Having a vision (LC 23) was

ranked first of 72 leadership competencies, with a mean of 4.79. Communicating that

vision (LC 24) was ranked third, with a mean of 4.73. Significantly, the desire for wing

chaplains to model the service's core values (LC 6) was sandwiched between the two,

scoring a mean of 4.74. It is also worth noting that while being an "effective Officer

Performance Report writer" (LC 54) might seem out of place in the top 10 absent an

equal concern for being an "effective Enlisted Performance Report writer" (LC 53), this

finding is not surprising given the disproportional weighting of officers (especially junior

officers) in the survey sample.

With respect to the bottom 10 (Table 18), it is interesting to note that the

ranking of aggregate means suggests that the uniquely ministerial tasks bring up the

154

Table 18. Bottom 10 leadership competencies (arranged by mean from highest to lowest)

Leadership Competency (by competency number)

34. Encourages chapel community to meet base needs before their own 61. Provides training for chapel volunteers to accomplish assigned responsibilities 31. Determines ministry plan using DGM processes 32. Monitors progress of ministry plan using DGM processes 62. Administers a leadership training program for chapel volunteers 17. Proactively involved with wing Integrated Delivery System (IDSyCommunity Action Information Board (CAIB) 10. Competent preacher

11. Competent worship leader/ liturgist 9. Serves regularly as preacher/ worship leader in chapel 13. Carries fair share of the counseling load

Rank

63

64

65

66

67

68

69

70

71

72

Mean

3.97

3.95

3.89

3.85

3.69

3.66

3.64

3.38

3.04

3.00

Standard Deviation

0.88

0.82

1.03

1.01

0.89

0.94

1.04

1.11

1.10

1.10

N

437

420

439

434

419

443

446

446

447

445

rear in the minds of Chaplain Corps personnel. Although these competencies (preaching,

leading worship, and carrying their fair share of the counseling load) were still considered

at least "somewhat important" (since 3.00 represented "somewhat important on the 5-

point Likert scale used in this study), Chaplain Corps personnel seemed to prefer that

wing chaplains place their primary emphasis on the classic understanding of leadership

rather than the conduct of ministry tasks as traditionally understood.

Interestingly, there was considerable agreement among chaplains and chaplain

assistants with respect to the leadership competencies. In fact, of the top 20 (of 72)

leadership competencies, chaplains and chaplain assistants shared 13. Of the bottom 20

155

(of 72), chaplains and chaplain assistants had 12 competencies in common. By way of

summary, Table 19 indicates the top 10 leadership competencies for chaplain assistants

(and their respective means) alongside the relative rank of these competencies for

chaplains (with their respective means). For purposes of simple description, 34

statistically significant differences (47%) were found (at the 0.05 level) between the

means of chaplains and chaplain assistants among the 72 leadership competencies. None

of these differences were in the top 10 competencies, but 5 statistically significant

differences were found in the bottom 10 and are denoted by an asterisk (*) in Table 20.

Table 19. Top 10 leadership competencies for chaplains and chaplain assistants (arranged as ranked by chaplain assistant means)

Leadership Competency (by competency number)

23. Has a clear vision for the chapel team 24. Communicates vision to chapel team and worshipping community 71. Gives clear, concise directions

6. Models Air Force core values

70. Leads with calm in times of crisis 18. Provides sound advice to wing leadership 69. Makes effective, timely decisions 7. An example others would like to follow 15. Proactively involved with wing leadership 64. Builds and maintains staff morale

Chaplain Assistants Rank

1

2

3

4

5

6

7

8

9

10

Mean

4.83

4.79

4.79

4.77

4.77

4.75

4.75

4.73

4.70

4.70

Cha Rank

1

6

9

2

12

4

15

7

3

13

plains Mean

4.76

4.70

4.67

4.73

4.66

4.72

4.61

4.68

4.72

4.65

It is noteworthy that both chaplains and chaplain assistants independently

ranked "has a clear vision for the chapel team" (LC 23) as the number one leadership

156

competency required by wing chaplains. In addition, as seen in Table 19, there was

extraordinary agreement among all respondents as to the importance of consistent

personal and professional leadership on the part of wing chaplains. On the other end of

the leadership competency spectrum, it is equally noteworthy that both chaplains and

chaplain assistants ranked wing chaplains' regular participation in counseling and

worship leadership at the bottom. Further, chaplain assistants ranked "leads from the

perspective of the wing's senior pastor" (LC 1) in their bottom 10. These findings further

indicate the relative importance of leadership competencies in serving as a wing chaplain.

Table 20. Bottom 10 leadership competencies for chaplains and chaplain assistants (arranged as ranked by chaplain assistant means)

Leadership Competency (by competency number)

61. Provides training for chapel volunteers to accomplish assigned resDonsibilities 1. Leads from the perspective of the wing's senior pastor 32. Monitors progress of ministry plan using DGM processes 20. Models life-changing faith and spiritual passion 62. Administers a leadership training program for chapel volunteers 17. Proactively involved with wing Integrated Delivery System (IDSyCommunity Action Information Board (CAIB) 10. Competent preacher

11. Competent worship leader/ liturgist 13. Carries fair share of the counseling load 9. Serves regularly as preacher/ worship leader in chapel

Chaplain Assistants Rank

63

64

65

66

67

68

69

70

71

72

Mean

4.07

4.05

4.04*

4.03*

3.96*

3.86*

3.69

3.47

3.30*

3.15

Cha Rank

61

42

66

25

68

69

67

70

71

72

plains Mean

3.90

4.21

3.75*

4.45*

3.59*

3.57*

3.61

3.34

2.96*

2.86

157

Factor Analysis Results

Exploratory factor analysis was applied to the importance rating of the 72

leadership competencies, categorizing them for the benefit of leadership development

practitioners, curriculum planners, and prospective wing chaplains. This technique has

been described as "an orderly simplification of interrelated measures" used to determine

the latent "structure of a set of observed variables without imposing a preconceived

structure on the outcome" (Suhr 2006, 1). Exploratory factor analysis was selected as

appropriate for this study to allow the latent structure to emerge analytically rather than

assigning competencies to theoretical constructs based on models extant in the literature.

Because the ultimate aim is producing a leadership development model, however, the

latter approach is recommended for further study in chapter 5.

Principal components analysis was conducted on the data set to determine the

number of factors to be extracted from the data. The Kaiser-Guttman rule, one standard

convention to evaluate the number of factors accounting for the greatest variance, was

used in this case. This rule suggests that initial factors with eigenvalues greater than 1.0

be used as a beginning solution. While some have argued that this method can be less

accurate for data sets containing more than 40 variables, the results in this instance

yielded reasonable results in light of the study's principal purpose. The Kaiser Guttman

rule is the default method used for principal components analysis in SPSS (Pett, Lackey,

and Sullivan 2003, 115-16). Fifteen factors had eigenvalues greater than 1.0, accounting

for 67.8% of the common variance. Table 21 displays these 15 factors in order of

decreasing eigenvalue. Eigenvalues for each factor, percentage of variance accounted for

by each factor, and cumulative variance are therein reported.

It could be argued that a 15-factor solution yields too many factors to make

practical sense of the results, but that interpretation is not the case in this instance given

the large number of variables involved. A look at the factors and their definitions,

especially in light of their intended purpose as a preliminary competency profile for

158

leadership developers and curriculum planners, indicated this result was warranted. In

addition, this result provided the most logical break in the data, following another

standard convention used in factor analysis (Pett, Lackey, and Sullivan 2003, 118-20).

As a result, a 15-factor solution was optimal and provided the basis for factor rotation.

Table 21. Eigenvalues and percentage of common variance by factor

Factor

1

2

3

4

5

6

7

8 9

10

11

12

13

14

15

Eigenvalue

22.44

4.12

3.48

2.97

2.40

1.74

1.64

1.52

1.44 1.42

1.31

1.23

1.15

1.13

1.03

Percentage

31.0

5.7

4.8

4.1

3.3

2.4

2.3

2.1

2.0

2.0

1.8

1.7

1.6

1.6 1.4

Cumulative Percentage

31.0

36.7

41.5

45.6

48.9

51.3

53.6

55.7

57.7

59.7

61.5

63.2

64.8

66.4

67.8

Kaiser-Meyer-Olkin (KMO) analysis and Bartlett's Test of Sphericity were

performed to ensure enough covariance among variables existed to continue with the

analysis. These results (KMO = 0.930 and Barlett's/? = 0.001) indicated freedom to

proceed. Oblique and orthogonal rotations were tested to determine best fit for the data,

indicating that oblique rotation would produce the optimal result. The principal

components analysis extraction was rotated obliquely via Promax rotation. Factor

coefficients less than 0.30 were suppressed, resulting in 3 variables which failed to load

159

on any factor (LCs 44, 57, and 63). The remaining 69 leadership competency variables

loaded on 15 factors, and examination of the results indicated logical groupings of these

factors. It should be noted that 2 of the 15 factors (Factors 12 and 15) loaded with just 2

leadership variables, which is one less than the standard allowable convention of 3

variables. These factors were retained because of their logical groupings and can be used

as part of an overall leadership competency profile for wing chaplains. Despite this fact,

the 2 factors in question still yielded subscale reliability coefficients greater than 0.70.

Overall reliability of the solution resulted in a Chronbach's alpha of 0.97.

Subscale reliability for all but 1 factor (Factor 13) eclipsed the 0.70 standard threshold.

This factor (Factor 13) yielded a subscale reliability alpha of 0.69. Of the remainder, 3

subscales yielded reliability measures of 0.90 or greater, 7 subscales yielded measures

between 0.80 and 0.89, and 4 subscales fell between 0.70 and 0.79. Reliability measures

for each of the 15 subscales are displayed in Table 22.

Table 22. Subscale reliability for the 15 factors

Factor

1

2

3

4

5

6

7

8

9

10

11

12

13

14

Chronbach's Alpha

0.93

0.90

0.86

0.81

0.79

0.84

0.76

0.90

0.82

0.72

0.76

0.86

0.69

0.83

15 0.85

160

In order to complete the competency profile, each factor will be discussed in

terms of the leadership competencies loading on that factor. Factors have been named by

this researcher based on the most logical representation of the compendium of leadership

competencies contained in that factor. Tables 23 through 38 display the 15 factors and

include the factor name, leadership competencies loading on that factor, factor loadings

(eigenvalues), means, standard deviations, and mean rankings for the 72 competencies.

In addition, these tables identify spurious competencies, those variables which load on a

particular factor with factor loadings less than a researcher-determined threshold

(Boersma 1988, 79). In this study, variables with factor loadings less than 0.40 are

considered spurious competencies and are so identified within each competency complex.

Factor 1: Strategic Planning

The first such factor is Strategic Planning, which accounted for 31.0% of the

common factor variance. Table 23 displays the complex of leadership competencies

represented by this factor, including 2 spurious leadership competencies.

Table 23. Factor 1 - Strategic Planning

Leadership Competency

31. Determines ministry plan using DGM processes 30. Evaluates ministry needs using Doing Global Ministry (DGM) processes 32. Monitors progress of ministry plan using DGM processes 28. Conducts needs assessments to determine chapel action plan 33. Adjusts plans and takes corrective actions to keep projects on track 27. Implements strategic planning processes in leading chapel team 29. Identifies/prioritizes key programs to accomplish the mission

Factor Loading

1.11

1.10

1.07

0.84

0.53

0.46

0.44

Mean

3.89

3.98

3.85

4.18

4.23

4.32

4.39

Standard Deviation

1.03

1.06

1.01

0.86

0.73

0.79

0.72

Rank

65

62

66

50

44

38

29

161

Table 23—Continued. Factor 1 - Strategic Planning

Spurious Competencies

Leadership Competency

25. Involves staff in developing a written mission statement 26. Leads staff in developing measurable goals and objectives

Factor Loading

0.35

0.33

Mean

4.04

4.36

Standard Deviation

0.97

0.80

Rank

58

36

Factor 2: Organizing

Organizing, the second factor, accounted for 5.7% of the common factor

variance. Table 24 displays the complex of leadership competencies represented by this

factor, which includes 1 spurious leadership competency. While the majority of

leadership competencies appear to group logically in this category, LC 46 (contracting

procedures) and the spurious LC 72 (contingency plans) do not fit as tightly at first

glance. Since funding civilian positions in the chapel setting accounts for the bulk of a

typical chapel's contracting budget, however, LC 46 is in fact well placed. The same can

be said for LC 72, because developing contingency plans is primarily an organizing issue.

Table 24. Factor 2 - Organizing

Leadership Competency

48. Plans and prioritizes effective use of RESERVE personnel 49. Plans and prioritizes effective use of CIVILIAN personnel 46. Understands and applies Air Force contracting procedures to meet mission 50. Ensures written job descriptions accurately reflect duties of assigned personnel 45. Understands and skillfully employs Air Force manpower standards

Factor Loading

1.03

0.98

0.84

0.78

0.68

Mean

4.09

4.11

4.11

4.11

4.23

Standard Deviation

0.81

0.78

0.76

0.83

0.83

Rank

57

55

56

54

45

162

Table 24—Continued. Factor 2 - Organizing

Leadership Competency

51. Ensures local policies and procedures are consistent with Air Force standards 47. Organizes chapel staff to make wisest use of the motivation and abilities of assigned personnel 52. Conducts meaningful performance evaluations with appropriate rewards/corrective action

Factor Loading

0.65

0.45

0.44

Mean

4.41

4.50

4.56

Standard Deviation

0.69

0.63

0.58

Rank

28

20

17

Spurious Competency

72. Develops written readiness and contingency support plans

0.32 4.15 0.82 52

Factor 3: Spiritual Modeling

The third factor is Spiritual Modeling, which accounted for 4.8% of the

common factor variance. Table 25 displays the complex of leadership competencies

represented by this factor.

Table 25. Factor 3 - Spiritual Modeling

Leadership Competency

2. Leads as a primary means of glorifying God 19. Practices the spiritual disciplines (prayer, Scripture study, etc.) 20. Models life-changing faith and spiritual passion 21. Actively prays for the wing, its mission, and its people 3. Leads as an act of stewardship to God and Country 1. Leads from the perspective of the wing's senior pastor

Factor Loading

0.84

0.84

0.80

0.74

0.67

0.64

Mean

4.45

4.47

4.33

4.45

4.49

4.15

Standard Deviation

0.81

0.80

0.86

0.85

0.74

1.04

Rank

25

22

37

26

21

51

163

Factor 4: Team Leadership

The fourth factor, Team Leadership, accounted for 4.1% of the common

variance. Results of this factor are displayed in Table 26. This factor is comprised of 4

of the top 11 leadership competencies in addition to 1 spurious competency. Its 4.68

composite mean makes it the second highest-rated factor. The Team Leadership

nomenclature was chosen based on the competencies comprising this complex, reflecting

leadership that balances the need to be appropriately decisive in a decidedly team context.

Table 26. Factor 4 - Team Leadership

Leadership Competency

70. Leads with calm in times of crisis

69. Makes effective, timely decisions

71. Gives clear, concise directions

64. Builds and maintains staff morale

Factor Loading

0.99

0.93

0.89 0.56

Mean

4.69

4.65

4.70

4.66

Standard Deviation

0.54

0.55

0.50 0.54

Rank

9

11

6

10

Spurious Competency

68. Plans and initiates effective change processes affecting the chapel community

0.35 4.24 0.72 41

Factor 5 - Visionary Leadership

Visionary Leadership represents competencies listed in the fifth factor. Results

are displayed in Table 27. This 4-item factor accounted for 3.3% of the common

variance and includes 1 spurious competency. This factor includes the leadership

competency ranked first (of 72) and accounts for 3 of the top 4 ranked leadership

competencies. The composite 4.75 factor mean makes it the highest-rated factor. If the

spurious competency is included, 4 of the top 12 competencies are found in this factor. If

LC 22 is deleted from this factor, the subscale reliability rises from 0.79 to 0.80.

164

Table 27. Factor 5 - Visionary Leadership

Leadership Competency

23. Has a clear vision for the chapel team

24. Communicates vision to chapel team and worshipping community 18. Provides sound advice to wing leadership

Factor Loading

0.89

0.88

0.61

Mean

4.79

4.73

4.72

Standard Deviation

0.49

0.55

0.49

Rank

1

3

4

Spurious Competency

22. Meets suspenses as assigned by wing leadership and higher headquarters 0.34 4.65 0.63 12

Factor 6 - Ministry Practice

Five competencies coalesce in the sixth factor, Ministry Practice. This factor

accounted for 2.4% of the common variance. Results are displayed in Table 28. This

Table 28. Factor 6 - Ministry Practice

Leadership Competency

11. Competent worship leader/liturgist

10. Competent preacher

9. Serves regularly as preacher/worship leader in chapel 13. Carries fair share of the counseling load 12. Competent counselor

Factor Loading

0.87

0.80

0.75

0.72

0.63

Mean

3.38

3.64

3.04

3.00

4.01

Standard Deviation

1.11

1.04

1.10

1.10

0.89

Rank

70

69

71

72

60

factor includes the 4 lowest-ranked leadership competencies and 5 of the bottom 13,

making it the lowest-ranked competency factor in this study (mean of 3.41). This finding

is interesting given the expectation that ministry leaders are, by definition, leaders in the

practice of ministry. Because most wing chaplains are Protestant and have other

Protestant chaplains on staff, however, they can delegate much of the practical ministry

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to concentrate on administrative duties. That luxury does not apply to the average

Catholic wing chaplain, though, who is typically the only Catholic priest on staff. That

these uniquely ministry tasks occupy the bottom of the list indicates that Chaplain Corps

personnel prefer their wing chaplains to concentrate on leadership while delegating the

majority of counseling, preaching, and worship responsibilities to other staff chaplains.

Factor 7 - Performance Evaluation

The seventh factor includes critical issues relevant to performance evaluation

and enlisted career concerns. This factor accounted for 2.3% of the common variance.

Specifically, this factor addresses the wing chaplain's responsibility in writing effective

performance reports for both officers and enlisted members on staff. In addition, the

factor deals with the need for wing chaplains to pay close attention to the career

particularities of enlisted members, which are often quite different than officer concerns.

With a 4.55 mean, it is ranked third of 15 factors. Results are displayed in Table 29.

Table 29. Factor 7 - Performance Evaluation

Leadership Competency

53. Effective Enlisted Performance Report (EPR) writer 54. Effective Officer Performance Report (OPR) writer 56. Clearly understands career issues unique to enlisted members (enlisted force structure, promotion system, documenting career field/upgrade training, etc.)

Factor Loading

0.91

0.78

0.44

Mean

4.56

4.70

4.38

Standard Deviation

0.69

0.54

0.67

Rank

18

8

30

Factor 8 - Budgeting

Budgeting defines the complex of leadership competencies found in the eighth

factor and includes budgeting for appropriated and non-appropriated funds. This factor

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accounted for 2.1% of the common variance. Results are displayed in Table 30.

Table 30. Factor 8 - Budgeting

Leadership Competency

43. Budgets and develops financial plans for appropriated funds 42. Budgets and develops financial plans for Chapel Tithes and Offering Funds (CTOF) 41. Prepares budgets to meet needs identified in ministry planning process

Factor Loading

0.72

0.68

0.63

Mean

4.24

4.03

4.18

Standard Deviation

0.77

0.86

0.79

Rank

43

59

49

Factor 9 - Ministry Innovation

The ninth factor focuses on creating an environment of innovation, creativity,

and risk taking to meet the needs of others rather than simply the needs of the chapel

community. This factor accounted for 2.0% of the common variance. While participants

may have keyed on the common phrase "to meet base needs" rather than the idea of an

environment conducive to its accomplishment, the result is the same. In other words,

ministry innovation with an outward focus should theoretically drive the quantity and

quality of meeting community needs. Results for this factor are displayed in Table 31.

Table 31. Factor 9 - Ministry Innovation

Leadership Competency

35. Encourages continuous improvement to meet base needs 36. Encourages creativity, innovation, and risk taking to meet base needs 34. Encourages chapel community to meet base needs before their own

Factor Loading

0.78

0.77

0.71

Mean

4.19

4.29

3.97

Standard Deviation

0.74

0.78

0.88

Rank

48

39

63

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Factor 10 - Exemplary Leadership

High standards are the focus of the tenth factor, Exemplary Leadership, which

accounted for 2.0% of the variance. Competencies comprising this factor relate to the

motivation of chapel leaders to set and maintain high standards for themselves and their

teams. Two of these competencies ranked in the top 10; modeling Air Force core values

was the second-highest ranking competency in this study. Results are shown in Table 32.

Table 32. Factor 10 - Exemplary Leadership

Leadership Competency

6. Models Air Force core values

7. An example others would like to follow 8. Models high physical fitness standards

55. Administers corrective actions and military discipline to maintain military standards 37. Sets and maintains high expectations for individual and team performance

Factor Loading

0.94

0.73

0.56

0.44

0.41

Mean

4.74

4.70

3.98

4.36

4.38

Standard Deviation

0.50

0.54

0.89

0.72

0.66

Rank

2

7

61

34

31

Factor 11 - Servant Leadership

Servant Leadership is the primary descriptor of this factor, which accounted

for 1.8% of the variance. Competencies comprising this factor seem equally split

between a concern for subordinate staff members (LCs 39, 5, and 58) and decidedly

personal characteristics of the leader relative to risk taking (LC 40) and effective

initiative (LC 38). As such, there is an equal emphasis on both servanthood and

leadership in the classic senses of these words. This brand of leadership is driven from

an inner core but is directed toward the benefit of the organization, its mission, and its

members. Results for this factor are shown in Table 33.

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Table 33. Factor 11 - Servant Leadership

Leadership Competency

39. Balances the needs of people and mission 5. More concerned with others than himself/herself 58. Helps staff develop and achieve personal/professional goals to advance their careers 40. Takes appropriate risks to accomplish the mission 38. Self-starter who gets things done

Factor Loading

0.64

0.57

0.52

0.52

0.46

Mean

4.59

4.58

4.44

4.24

4.36

Standard Deviation

0.56

0.69

0.67

0.74

0.78

Rank

14

15

27

42

35

Factor 12 - Volunteer Involvement

Volunteer Involvement, the twelfth factor, accounted for 1.7% of the overall

variance. This factor, while sufficiently descriptive in the logical grouping of leadership

competencies, is somewhat problematic because it contains less than the 3 variables

ordinarily required by convention (Suhr 2006, 3). This factor was retained, however,

because of its logical interpretability and the critical importance of volunteer involvement

in a military chapel setting. Results are displayed in Table 34.

Table 34. Factor 12 - Volunteer Involvement

Leadership Competency

59. Encourages chapel congregational members to take ownership of the chapel mission 60. Expects chapel volunteers to take responsibility for their share of the ministry

Factor Loading

0.84

0.81

Mean

4.36

4.28

Standard Deviation

0.75

0.76

Rank

32

40

Factor 13: Community Leadership

Community Leadership is comprised of 5 leadership competencies, one of

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which is spurious (LC 4). These competencies accounted for 1.6% of the common

variance. Results of this factor are displayed in Table 35. This factor refers to the wing

chaplain's involvement at all levels outside the chapel walls. In particular, the factor

includes the wing chaplain's interaction with higher headquarters, wing leadership at all

levels, and other Air Force community helping professionals involved in the Community

Action Information Board (CAIB) and Integrated Delivery System (IDS).

Table 35. Factor 13 - Community Leadership

Leadership Competency

14. Highly visible around the wing

16. Proactively involved with higher headquarters 15. Proactively involved with wing leadership 17. Proactively involved with wing Integrated Delivery System (IDS) / Community Action Information Board (CAIB)

Factor Loading

0.74

0.71

0.60

0.43

Mean

4.46

4.22

4.71

3.66

Standard Deviation

0.73

0.78

0.52

0.94

Rank

24

46

5

68

Spurious Competency

4. Leads as a primary means of serving others

0.36 4.63 0.62 13

Factor 14 - Team Empowerment

Team Empowerment, the fourteenth factor, accounted for 1.6% of the

variance. This factor produced a composite mean of 4.51, making it the fourth highest-

rated factor among the 15 factors revealed in this study. Its 3 leadership competencies

relate to empowering team members to accomplish their assigned responsibilities. Such

empowerment occurs to the extent that leaders delegate appropriate authority and

responsibility and then hold chapel staff and volunteers accountable for accomplishing

their portion of the mission. Results for Team Empowerment are displayed in Table 36.

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Table 36. Factor 14 - Team Empowerment

Leadership Competency

66. Empowers chapel staff and volunteers to accomplish assigned responsibility 65. Delegates authority and responsibility to chapel staff and volunteers 67. Holds chapel staff and volunteers accountable for assigned responsibilities

Factor Loading

0.70

0.58

0.56

Mean

4.57

4.47

4.51

Standard Deviation

0.60

0.62

0.60

Rank

16

23

19

Factor 15 - Volunteer Training

Volunteer Training, the final factor, accounted for 1.4% of the overall

variance. Results for this factor are shown in Table 37. This factor, while sufficiently

descriptive in the logical grouping of leadership competencies, is potentially problematic

because it contains less than the 3 variables ordinarily required by convention in factor

analysis (Suhr 2006, 3). This factor was retained, however, because of its logical

interpretability and the critical importance of volunteer training in a military chapel

setting. For purposes of leadership development and curriculum planning, this factor can

be logically grouped with Volunteer Involvement (Factor 12), which was the approach

taken in building the leadership competency model discussed in chapter 5. This factor

(mean of 3.82) was ranked fourteenth of 15 factors and was just 1 of 2 factors with a

mean under 4.00 on the 5-point Likert scale (the other being Factor 6, Ministry Practice).

Table 37. Factor 15 - Volunteer Training

Leadership Competency

62. Administers a leadership training program for chapel volunteers 61. Provides training for chapel volunteers to accomplish assigned responsibilities

Factor Loading

0.86

0.84

Mean

3.69

3.95

Standard Deviation

0.89

0.82

Rank

67

64

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Non-Loading Competencies

Sixty-nine of the 72 leadership competencies loaded on one of the 15 factors

described in this section. Three competencies, however, failed to load on any factor at

greater than 0.30, as items with factor loading coefficients less than 0.30 were

suppressed. These 3 competencies are reported in Table 38. Because of their relatively

high mean scores above 4.0, indicating their having been perceived as "very important"

among Chaplain Corps personnel, these competencies should receive due consideration

by leadership developers and curriculum planners (Boersma 1988, 96).

Table 38. Non-loading competencies

Leadership Competency

44. Balances parish ministry and industrial ministry involvement in planning ministry 57. Consistently models Religious Support Team (RST) concept with Superintendent/NCOIC 63. Applies conflict management skills to resolve differences as soon as possible

Factor Loading

<0.30

<0.30

<0.30

Mean

4.21

4.14

4.36

Standard Deviation

0.80

0.90

0.65

Rank

47

53

33

Rank Ordering of Factors

In addition to the grouping of leadership competencies into relevant factors, it

may also be helpful for leadership developers and curriculum planners to identify how

the various factors rank vis-a-vis their mean scores. Table 39 displays this data, which is

ranked in order of factor mean scores (the means of the slate of leadership competencies

comprising each factor). Spurious items were not included in the calculation of mean

scores. Not surprisingly, factor rankings are consistent with rankings of the individual

leadership competencies. Of particular significance are the relatively high rankings of

Visionary Leadership and Team Leadership, in sharp contrast to the bottom-of-the-list

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Table 39. Factor rankings in order of factor mean scores

Rank

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Factor

5

4

7

14

11

10

3

12

13

2

9

8

1

15

6

Visionary Leadership

Team Leadership

Performance Evaluation

Team Empowerment

Servant Leadership

Exemplary Leadership

Spiritual Modeling

Volunteer Involvement

Community Leadership

Organizing

Ministry Innovation

Budgeting

Strategic Planning

Volunteer Training

Ministry Practice

Mean

4.75

4.68

4.55

4.51

4.44

4.43

4.39

4.32

4.26

4.24

4.15

4.15

4.12

3.82

3.41

Standard Deviation

0.43

0.42

0.52

0.52

0.49

0.47

0.65

0.71

0.53

0.56

0.69

0.73

0.75

0.80

0.82

ranking of Ministry Practice. As previously discussed, this finding indicates the critical

importance of leadership and administration in performing the wing chaplain role.

A one-way analysis of means was conducted of the 15 factor means to

determine the statistical difference, if any, between these factors. The analysis (F =

126.79, 14 d.f.,/7 = 2.2e-16) indicated a strong statistical difference between the means.

Table 40 displays the Tukey groupings, such that factors sharing group letters are not

statistically different while those factors not sharing group letters are different in a

statistically significant way. For example, Visionary Leadership (Factor 1) shares the

Tukey grouping letter "A" with Team Leadership (Factor 4) but no others, indicating

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these two factors are not different in a statistically significant way. Similarly, Team

Leadership (Factor 4) shares the Tukey grouping letter "B" with Performance Evaluation

(Factor 7), indicating these two factors are not statistically different. Consistent with

previous analysis, results in Table 40 demonstrate the importance of Visionary

Leadership and Team Leadership along with the relatively lower importance of Ministry

Practice for wing chaplains as reported by Chaplain Corps personnel in this study. This

result was clearly the study's major finding and was consistently echoed in the qualitative

data reported by study participants, pertinent highlights of which are reported next.

Table 40. Factor rankings with Tukey groupings

Rank

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Factor

5

4

7

14

11

10

3

12

13

2

9

8

1

15

6

Visionary Leadership

Team Leadership

Performance Evaluation

Team Empowerment

Servant Leadership

Exemplary Leadership

Spiritual Modeling

Volunteer Involvement

Community Leadership

Organizing

Ministry Innovation

Budgeting

Strategic Planning

Volunteer Training

Ministry Practice

Mean

4.75

4.68

4.55

4.51

4.44

4.43

4.39

4.32

4.26

4.24

4.15

4.15

4.12

3.82

3.41

Tukey Grouping

A

AB

BC

CD

CDE

CDE

DEF

EFG

FGH

GHI

HI

HI

I

J

K

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Qualitative Data Insights

In keeping with the intent of Research Question 2 to discern the importance of

leadership competencies as reported by Chaplain Corps personnel, a series of open-ended

questions were asked to amplify the quantitative data. As previously mentioned, the

quantitative data noted that Chaplain Corps members desire strong leadership from wing

chaplains and appear much less concerned about wing chaplains' participation in the

traditional practices of ministry. This theme was echoed throughout the qualitative data.

When asked, from their experience, what wing and installation chaplains had

done well, Chaplain Corps members responded by citing effective leadership, team

building, administration, and advising other leaders throughout the wing. Moreover,

when asked what these chapel leaders could have done better, the exact same themes

emerged: leadership, administration, team building, communication, mentoring, and

advising leadership. Consistent with the quantitative data, almost no mention was made

of the need for wing chaplains to perform traditional ministry tasks either well or often.

In this context, however, it must be noted that this finding was related to the wing

chaplain position alone and was in no way a vote for sub-par ministry across the board.

As mentioned, since Protestant wing chaplains comprise the bulk of the wing chaplain

force, they are able to delegate worship and counseling responsibilities to other Protestant

chaplains on staff. It is likely that wing chaplains would expect excellence in worship,

preaching, and counseling by their subordinates when this occurs. When possible,

though, Chaplain Corps respondents indicated a clear preference for wing chaplains to

focus their attention on sound leadership and administration.

One E-5 noted that the "good" wing chaplains in his experience had

"connected the chapel mission to the base mission." A junior chaplain made this

comment with an effective wing chaplain in mind: "Set a clear vision, goals, and

objectives for staff and then hold them accountable." An observation from a supervisory

chaplain with 16 years in service captures the theme well: "Effective wing chaplains

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trust and empower their team members. They fight to get them the resources they need.

They are mission-focused, not focused on their own careers. They give honest and

accurate feedback, chastise when appropriate, and are strong advocates for their

subordinates. They are effective writers. The bottom line is that effective wing chaplains

are leaders, not managers." With respect to what wing chaplains could do better as

leaders, an insightful E-6 made the following comment as only an NCO could make it:

Have the guts to hold your team accountable. Correct what's wrong—don't expect anything less. Get rid of deadbeats; the process is easy if you use it and will save you time and energy in the long run. Consider those who come after you in your position when making every decision—this will help ensure decisions are made selflessly and with integrity. Learn the appropriated funds process; this will help you fight for money. Take care of your team first; they are your flock—this then enables them to take care of the Airmen in need. Be confident in your decision making. Think beyond the chapel walls and Sunday morning—our Airmen need us to be there beyond these confines. Let your team use their imagination and ingenuity and then back them up.

Though stated in different ways by different people, the Chaplain Corps was nearly

unanimous in its appeal for wing chaplains to lead well, whether or not they had weekly

worship responsibilities. As one recent 0-5 wing chaplain-turned-staff chaplain

remarked, "discernment, decision making skills, and care and feeding of the staff are

paramount. This chaplain further described the wing chaplain job in this way:

As wing chaplain I found my pastoral care was less with the parishioners and more taking care of the administration so the staff could provide the direct pastoral care. If my folks aren't worried about computers, mold in their offices, sound systems, and money for their programs, they were more free to do the counseling and provide pastoral care for the wing. My job was to cultivate relationships with senior leadership by providing them pastoral care and advice regarding wing morale. This helped make sure the staff got the resources they needed to get the mission accomplished.

When all is said and done, the forceful words of another 0-5 staff chaplain

bring the point home: "EVERYTHING is a function of leadership! Be a student of

leadership, both secular and spiritual, or be prepared to fail those you have been entrusted

to lead. Your leadership is a sacred trust to those you lead; treat it as such." Clearly, the

Chaplain Corps is interested in wing chaplains who lead their teams in support of the

wing's stated mission to prepare for and then execute combat operations.

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Summary of Research Question 2

This research question sought to unveil the relative importance rating of the 72

leadership competencies as reported by Chaplain Corps personnel. The 72 competencies

were evaluated on a 5-point Likert scale, and arithmetic means of these competencies

were computed to generate a descriptive portrait of those competencies considered

essential for wing chaplain performance. Of the 72 competencies evaluated, 60 were

rated as at least "very important," and no competency was rated lower than "somewhat

important." In addition, there was considerable agreement among chaplains and chaplain

assistants as to the desire for wing chaplains to be exemplars who provide visionary

leadership to their teams. Somewhat surprisingly, however, the wing chaplain's role as a

ministry practitioner was downplayed by Chaplain Corps personnel in favor of leadership

and administration. Exploratory factor analysis via Promax oblique rotation yielded a 15-

factor solution which accounted for 67.8% of the common variance. This solution

affirmed the desire of the Air Force Chaplain Corps for sound wing chaplain leadership, a

finding which was echoed throughout responses to the series of open-ended questions

designed to illuminate the study's voluminous quantitative results.

Research Question 3

Research Question 3 asked, "What identifiable characteristics (pay grade, years

in service, religious preference, assignment location, education level, professional

military education, and leadership experience), if any, are associated with the importance

rating of the leadership competencies?" This research question was designed to inform

leadership development professionals, curriculum development specialists, and

prospective wing chaplains as to the leadership competency expectations of Chaplain

Corps personnel from a variety of essential perspectives.

The preferred approach taken throughout this portion of the analysis was

conducting one-way ANOVA procedures for the variety of largely categorical

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demographic data. In order to sufficiently address the leadership competencies, one-way

ANOVAs were performed on the first 11 of 15 factors using an alpha of 0.05 to judge

significance. The first 11 factors were selected to represent the wide variety of

competency groupings which emerged from the 15-factor solution. When the ANOVA

procedure indicated a statistically significant difference, Tukey Honestly Significant

Difference (HSD) post hoc testing was conducted to locate precise differences among

particular means. In cases where Tukey HSD testing was inconclusive, an attempt was

made to determine Tukey groupings. Where Tukey grouping failed, Duncan's multiple

range test of means was conducted with the same purpose in mind. Data tables are

presented in Appendix 9 and are discussed below. Rather than illustrating robust

statistical power, however, the aim of this section is primarily descriptive in nature. The

intent is to generate a full-orbed, 360-degree view of the relative importance of wing

chaplain leadership competencies. The first perspective involves the relationship of

military pay grade to the leadership competencies by factor.

Pay Grade (Military Rank)

By nature, the military epitomizes hierarchical organizational structures and is

rank-centric to its very core. As a result, the notions of leadership and leadership

competencies are inextricably linked to one's position in the hierarchy. Since one of the

principal aims of this study was revealing a 360-degree view of the Chaplain Corps

relative to wing chaplain leadership competencies, military pay grade is the most logical

point of departure. Pay grade was addressed by way of two categories, namely, (1)

enlisted members (chaplain assistants) and officers (chaplains), and (2) pay grade

categories across the enlisted and officer ranks. The enlisted versus officer question was

addressed first.

Enlisted and Officer Pay Grades

One-way ANOVA procedures were conducted on the two categories of

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Enlisted and Officer. The Enlisted category included Chaplain Corps members in pay

grades E-2 through E-9, while the Officer category included members in grades 0-2

through 0-6 (and above). In this way, the importance rating of the 11 selected factors is

addressed through the lenses of chaplain assistants (enlisted) and chaplains (officers).

Of the 11 factors considered, 5 factors evidenced statistically significant

differences. These factors included Strategic Planning (Factor 1), Organizing (Factor 2),

Spiritual Modeling (Factor 3), Team Leadership (Factor 4), and Ministry Practice (Factor

6). Tables A5 through A9 display these results (Appendix 9). It is interesting to note that

4 of the 5 means were above 4.00 and were therefore considered "very important" by

Chaplain Corps personnel. Chaplain assistants rated Strategic Planning, Organizing,

Team Leadership, and Ministry Practice higher than chaplains, while chaplains rated

Spiritual Modeling higher than their counterparts. It is also worth noting that Team

Leadership was the second highest-rated of the 15 factors overall, while Ministry Practice

was the lowest-rated. In addition, 2 of the 5 factors included in this particular analysis

(Spiritual Modeling and Ministry Practice) were also included in every other analysis

where a statistical difference was found. Interestingly, Ministry Practice consistently

ranked as the lowest considered factor relative to the 15 leadership competency factors.

Grouped Pay Grades

In addition to examining the relative perspectives of chaplains and chaplain

assistants, it was also interesting to parse the rank structure into broader categories to

explore their relationship to the leadership competency factors. In this analysis, one-way

ANOVA procedures were conducted among representative groupings of the 13 pay grade

options used in this study. Logical groupings were employed to mitigate the potential

effects of the small sample sizes present for certain pay grades. The following 7

categories were used in this analysis: E-5 (and below), E-6, E-7 through E-9, 0-2

through 0-3, 0-4, 0-5, and 0-6 (and above).

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Results indicated 4 statistically different differences among the 11 competency

factors evaluated: Strategic Planning (Factor 1), Spiritual Modeling (Factor 3), Ministry

Practice (Factor 6), and Exemplary Leadership (Factor 10). These findings are presented

in Tables A10 through A13 (Appendix 9). Each table includes results from the ANOVA

procedure and relevant post hoc testing to further describe the comparison of means. In

each instance, Tukey post host testing was inconclusive in finding particular differences

via pairwise comparison, but family-wise confidence level grouping was successful in

every occurrence. As previously explained, means which share a Tukey (or Duncan)

grouping letter are not considered statistically different, whereas those with different

letters are so considered. As Table A10 shows, mid-level enlisted leaders (E-6) (mean of

4.38) have a significantly greater view of the importance of strategic planning than junior

officers (0-2 and 0-3) (mean of 3.94). Consistent with earlier data, chaplains considered

Spiritual Modeling more important than did chaplain assistants, by and large (see Table

Al 1). The roles are somewhat less clear, however, when it comes to Ministry Practice

(see Table A12).

Table A13 displays analysis of variance results for pay grade relative to Factor

10, Exemplary Leadership. Although the ANOVA procedure indicated a statistically

significant difference among the comparative means, the Tukey HSD post hoc test was

inconclusive as to the precise location of that difference. Consequently, Duncan's

multiple range test of means was applied to accomplish that purpose. As Table A13

shows, respondents considered this factor "very important" on the 5-point Likert scale,

though there appears to be a statistically significant difference between mid-level enlisted

leaders (E-6) (mean of 4.58), 0-4s (mean of 4.39), and junior officers (0-2 through 0-3)

(mean of 4.34). In any event, Chaplain Corps members considered values-based

leadership worthy of pursuit by wing chaplains. An examination of the potential

relationship between religious preference and the competencies is next.

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Religious Preference

Given the obvious importance of religion in the Air Force Chaplain Corps and

the inherently religious nature of ministry leadership, an evaluation of the impact of

religious preference on the importance rating of the leadership competency factors was

prudent. This analysis traveled two paths. The first path considered the potential

relationship of religious preference among all Chaplain Corps members, while the second

path examined the question through the eyes of chaplains only. In both cases, two factors

(Spiritual Modeling and Ministry Practice) evidenced statistically significant differences

with respect to the comparison of means.

Because of the relatively small sample sizes represented by some faith groups

(None, Jewish, Orthodox Christian, and Other), categories were reduced to Catholic,

Protestant, and Other in an attempt to mitigate the effects of small sample sizes. The

results were the same in each case, in that the same two categories arose as exhibiting

statistically different means. Results from the grouped categories are presented in this

analysis. Tukey HSD testing indicated significant differences among specific mean

comparisons in each case. Results are displayed in Tables A14 through A17 (Appendix

9). When applicable, individual mean comparisons are listed from left to right (Category

1 compared to Category 2) in these tables.

As recorded in Table A14 with respect to Spiritual Modeling (Factor 3), there

were significant differences between the Catholic (mean of 4.31) and Other (mean of

3.82) categories as well as between the Protestant (mean of 4.46) and Other categories.

Protestants and Catholics evidenced means with no statistically significant difference.

As to this factor, then, there was a clear difference between the way Catholics and

Protestants perceive the importance of Spiritual Modeling relative to those in other faith

group categories. When the faith groups of chaplains were compared relative to this

factor, ANOVA results indicated a single significant difference (Protestant and Other).

This result can be seen in Table A15. While Protestant chaplains (mean of 4.52) clearly

181

indicated a higher value on the importance of this factor than chaplains in the Other

category (mean of 4.12), the small sample size of the Other category (N = 14) should be

considered before drawing conclusions beyond simple description.

The comparison of means for the religious preference of all Chaplain Corps

respondents relative to Ministry Practice (Factor 6) is presented in Table A16. Similar

results for chaplain respondents are displayed in Table A17, in which significant

differences were revealed for all three cases. In general, Catholics (chaplains or not)

rated the importance of Ministry Practice higher than Protestants and those representing

other faith groups.

Location of Current Assignment

The impact of being stationed overseas as opposed to being stationed within

the continental United States (CONUS) was considered an important avenue of discovery

with respect to the leadership competency factors. Given the relative paucity of off-base

churches in overseas locations in comparison to stateside bases, it was necessary to

determine if members stationed overseas had a different perspective of which leadership

competencies were considered essential for wing chaplain performance. ANOVA

procedures were conducted using CONUS and Overseas as categorical variables relative

to the 11 selected leadership competency factors. No significant differences were found.

Education Level

A look at the reported education levels of Chaplain Corps respondents offers

another analytical avenue down which to travel. One-way ANOVA procedures were

conducted among 11 levels of education (None through Ed.D./Th.D./Ph.D.) and 11

leadership competency factors. Statistically significant differences in the means were

revealed for Strategic Planning (Factor 1), Spiritual Modeling (Factor 3), and Ministry

Practice (Factor 6). Due to concerns with small sample sizes of some education levels,

however, education levels were grouped into three categories to mitigate these concerns.

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These categories included Undergraduate (and below) (includes None, High School,

A.A./A.S./CCAF, and Other), Master's, and Doctoral. ANOVA procedures were then

recomputed, yielding similar results. These results are displayed in Tables A18 through

A20 (Appendix 9).

Tukey HSD results were inconclusive for Strategic Planning (Factor 1), but

Tukey groupings were revealed and are appropriately displayed. As indicated, at the very

least there appears to be a difference between respondents holding doctoral degrees

(mean of 4.09) relative to respondents at the undergraduate level or below (mean of

4.27). It is curious, however, that the mean for respondents holding master's degrees

(mean of 4.02) is actually slightly lower than those with doctoral degrees yet shares a

Tukey grouping with respondents at the undergraduate level (and below). These results

should be viewed more descriptively than statistically.

As Table A19 reports with respect to Spiritual Modeling (Factor 3), there were

statistically significant differences between the means of respondents with undergraduate

degrees (or below) (mean of 4.14) and those with master's (mean of 4.49) and doctoral

degrees (mean of 4.49). Table A20 displays ANOVA results regarding the comparison

of means for Ministry Practice (Factor 6). Tukey HSD testing was inconclusive, but

Tukey groupings emerged and are reported. These data mirror the results of analysis for

Strategic Planning, in that there appears to be a difference between participants holding

doctoral degrees (mean of 3.32) and those at the undergraduate level or below (mean of

3.58). Interestingly, the higher one's education level, the lower they rated the traditional

practice of ministry as an important leadership competency for wing chaplains.

Professional Military Education

Professional military education (PME) in the U.S. Air Force is laden with

emphasis on leadership as a critical military function. This study considered the potential

relationship of this variable to the leadership competencies as represented by the 11

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selected factors. ANOVA procedures were conducted using 9 levels of professional

military education as independent variables and each of 11 competency factors as

dependent variables. Results indicated statistically significant differences among 5

competency factors: Strategic Planning (Factor 1), Spiritual Modeling (Factor 3), Team

Leadership (Factor 4), Ministry Practice (Factor 6), and Exemplary Leadership (Factor

10). Due to concerns about the small sample sizes of some categories, the 9 original

categories were regrouped to form 6 new categories: None, Airman Leadership School,

Non-commissioned Officer Academy combined with Senior Non-commissioned Officer

Academy, Air and Space Basic Course combined with Squadron Officer School, Air

Command and Staff College, and Air War College combined with National War College.

When recomputed, these data yielded results similar to the original 9 categories. Results

are displayed in Tables A21 through A25 (Appendix 9).

Results for Strategic Planning (Factor 1) in Table A21 show a significant

difference in means for junior officer graduates (0-2 and 0-3) of the first two levels of

PME (ASBC and SOS) (mean of 3.93) relative to graduates of mid- and senior-level (E-6

through E-9) enlisted leadership training (NCOA and SNCOA) (mean of 4.40). It may be

that junior chaplains are so focused on the day-to-day concerns of tactical ministry that

they are less attuned to the importance of Strategic Planning as seen through the eyes of

seasoned enlisted leaders.

In terms of Spiritual Modeling (Factor 3), Table A22 indicates 6 significant

differences in the importance rating of this factor. Based on these data, there was a

difference between those who had not yet completed PME (enlisted and officers) and

graduates of all levels of enlisted PME. In this case, members without PME rated

Spiritual Modeling higher as a leadership competency than their enlisted PME

counterparts. Graduates of Airman Leadership School, the first level of enlisted PME,

rated this factor significantly lower than graduates of all levels of officer PME.

Similarly, graduates of senior levels of enlisted PME rated this factor practically lower

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than all levels of officer PME and statistically lower than the most senior level of officer

PME. In general, then, graduates of enlisted PME rate the importance of this factor lower

than those with no PME and lower than all officer PME graduates.

Data from the Team Leadership (Factor 4) analysis is presented in Table A23.

Tukey HSD post hoc testing indicated statistically significant differences between

graduates of the mid- and senior-level enlisted PME (mean of 4.79) relative to junior

officers who have completed ASBC or SOS (mean of 4.56). It should be noted, though,

that means in both categories are well over 4.5 on a 5-point Likert scale.

Results of ANOVA analysis and Tukey HSD post hoc testing for Ministry

Practice (Factor 6) are shown in Table A24, indicating statistically significant differences

between members with no PME and graduates of every other PME level except Airman

Leadership School. Additionally, ASBC and SOS graduates rated this factor statistically

lower than ALS graduates.

Table A25 shows ANOVA analysis and Tukey HSD post hoc testing for

Exemplary Leadership (Factor 10). These data demonstrate that junior officer PME

graduates (mean of 4.31), though rating this factor higher than 4.3 on a 5-point Likert

scale, rated the factor lower than graduates of the most senior officer (mean of 4.51) and

enlisted PME schools (mean of 4.57).

In addition to analyzing the relationship of PME level to the 11 factors,

analysis was also conducted on the PME completion method for chaplains only. The

point of this analysis was to determine if chaplains attending PME in residence rate the

leadership competencies differently than those completing their respective PME courses

in a non-residence format. ANOVA comparisons of these means indicated no significant

differences relative to any of the factors considered.

Leadership Experience

Leadership experience defines the final avenue of exploration in this section.

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The purpose of this avenue was to explore the relationship of past and current leadership

experience to the importance rating of the leadership competency factors. This attribute

was analyzed through an examination of 4 separate demographic variables, 2 for all

Chaplain Corps respondents and 2 for wing chaplains only. All respondents were asked

to list (1) the number of active duty members they supervised, and (2) their current

position. Wing chaplains were asked to list (1) the number of assignments they had

served as a wing chaplain, and (2) the total number of years they had served as a wing

chaplain. ANOVA procedures were performed on each of these variables, but statistical

significance was only found for the current position of all Chaplain Corps respondents.

The outcome of that analysis is reported in this section.

For ease of presentation and interpretation and to mitigate the effects of small

sample sizes in some categories, the 15 original current positions were grouped logically

to represent the spectrum of Chaplain Corps leadership experience. The resultant 8

categories included (1) chaplain assistants (with no subordinates), (2) supervisory

chaplain assistants, (3) NCOICs/superintendents, (4) headquarters staff members, (5)

chaplains (with no subordinates), (6) supervisory chaplains, (7) wing and installation

chaplains, and (8) other respondents. One-way ANOVA procedures were performed

using these 8 variables as independent variables relative to each of the 11 leadership

competency factors as dependent variables. Results indicated statistically significant

differences in the means for 4 competency factors: Strategic Planning (Factor 1),

Spiritual Modeling (Factor 3), Ministry Practice (Factor 6), and Exemplary Leadership

(Factor 10). Data for this analysis is reported in Tables A26 through A29 (Appendix 9).

As shown in Table A26, non-supervisory chaplain assistants (mean of 4.48)

rated Strategic Planning (Factor 1) higher than non-supervisory chaplains (mean of 3.90)

and supervisory chaplains (mean of 3.94) in a statistically significant way. In addition,

chapel NCOICs/superintendents (mean of 4.34) and members of headquarters staffs

(mean of 4.34) rated this factor higher than non-supervisory chaplains (mean of 3.90).

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Table A27 displays results of ANOVA analysis and post hoc testing for

Spiritual Modeling (Factor 3). These data indicate that non-supervisory chaplains (mean

of 4.39), supervisory chaplains (mean of 4.47), wing and installation chaplains (mean of

4.54), and headquarters staff members (mean of 4.57) consider this factor more important

than supervisory chaplain assistants (mean of 3.96). In addition, the data suggest that

wing and installation chaplains (mean of 4.54) consider this factor more important than

the chapel NCOICs and superintendents (mean of 4.15) who help lead their chapel teams.

Regarding Ministry Practice (Factor 6) and the current position categories,

results for ANOVA analysis and Tukey post hoc testing are seen in Table A28. These

data indicate that non-supervisory chaplain assistants (mean of 4.03) consider the practice

of ministry by wing chaplains more important than all Chaplain Corps respondents except

those in the Other category. As with every other analysis considering Ministry Practice

as a leadership competency in this study, this factor is rated lowest.

Analysis of Exemplary Leadership (Factor 10) concludes data inquiry for

Research Question 3. As with other analyses in this section, this data was analyzed by

way of a one-way ANOVA with post hoc testing. Results, which are displayed in Table

A29, indicate significant differences among the means for this factor. Tukey HSD post

hoc testing was inconclusive, but Tukey groupings emerged and are displayed in Table

A29 as well. This factor was rated as "very important" by all Chaplain Corps

respondents. In a descriptive sense, though, there appears to be a statistically significant

difference between the means of non-supervisory chaplain assistants (mean of 4.58) and

supervisory chaplains (mean of 4.30) with respect to this factor.

Qualitative Data Insights

As with the previous research-questions, qualitative data relative to Research

Question 3 amplified the quantitative results. In particular, the qualitative data helped

shed light on the principal finding from analysis of this research question, namely, the

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notion that Catholic chaplains placed a much higher priority on performing traditional

ministry tasks than Protestant chaplains or chaplains from other faith groups. This reality

was not at all surprising, though, in light of the intersection of decreasing Catholic priest

manning levels and increased deployment tempos resulting from the global war on terror.

Due to the global Catholic priest shortage and the concomitant shortage of

Catholic priests in the U.S. military, few if any Catholic priests have the luxury of

delegating parish responsibilities to others on staff. Consequently, the vast majority of

Catholic priests carry the community's clerical load almost singlehandedly. This reality

squares with the study's finding that Catholic wing chaplains lead chapel worship

approaching four times per month, while Protestant wing chaplains lead worship an

average of less than twice each month. Absent the near-miraculous appearance of a

significant number of additional Catholic priests, however, this situation is unlikely to

change. As a result, the sense of being overwhelmed is common among Catholic priests,

especially those who serve as wing chaplains.

When asked what he liked least about being a wing chaplain, a stateside priest

noted with some force: "Being BOTH wing chaplain and the sole Catholic priest." From

another perspective, which speaks to ministerial calling, a junior Catholic priest asked,

"How could a priest (or a rabbi for that matter) not be involved heavily on a weekly basis

in worship leadership, being a competent preacher, etc., even in their role as a wing

chaplain? [This] simply doesn't make sense to me as a Catholic." This situation

produces a tension in the lives of Catholic chaplains that simply cannot be avoided:

living out their vocation as a lifelong priest in a culture that demands far more from them

than their priestly duties. The tension is exacerbated when the lone Catholic priest must

also bear the weight of leading an entire chapel team. Unlike Protestant wing chaplains

who can delegate worship leadership to others as they see fit, which is largely the rule

rather than the exception in the Chaplain Corps, Catholic wing chaplains are driven

practically and theologically (Enns 1989, 533-38) in an entirely different direction.

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Despite the additional responsibility of serving as a wing chaplain, there was

considerable agreement in both quantitative and qualitative results indicating the need for

wing chaplains to lead their teams well, even if that means delegating traditional ministry

tasks to others. In fact, across all pay grade categories, Ministry Practice (Factor 6) was

ranked last, albeit still well in the "somewhat important" range on the Likert scale (mean

of 3.41). More curious is the finding that chaplain assistants consistently considered this

factor more important than chaplains. It is likely that chaplains, by and large, experience

greater benefit from wing chaplains as leadership force multipliers than as ministry

tacticians standing alongside them in the trenches. This view caused a 10-year veteran

chaplain assistant to suggest that "the position of wing chaplain should be separated from

the parish, a position concerned with the welfare of his/her staff rather than the folks of

the parish. The latter is what the other chaplains are for. A wing chaplain should take

care of the staff so the staff can take care of the parish and everyone else."

All constituencies agreed with the principle that wing chaplains should lead as

exemplars setting and maintaining high standards for themselves and their teams, a theme

that was consistently echoed throughout the qualitative data. The following words from

the superintendent of an overseas chapel capture this theme well:

Wing chaplains need to truly understand that leadership is not about them, their status, or their position in the Air Force. Rather, leadership is ultimately about accountability and taking responsibility for the Airmen they lead both inside and outside the chapel. Chaplain leaders need to genuinely know and care for the Airmen entrusted to them and always practice the Air Force core values.

Without a doubt, wing chaplains have been asked by Chaplain Corps personnel at all

levels to first lead themselves en route to leading their teams toward mission success.

Summary of Research Question 3

This research question sought to determine the relationship, if any, between the

leadership competency factors and a variety of demographic variables. The purpose of

this approach was to help generate a 360-degree perspective as to the views of Chaplain

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Corps members on this critical issue. One-way ANOVA procedures, including post hoc

testing, were performed on each of 11 selected factors for 12 different variables

representing 6 different characteristics. Results from these analyses indicated statistically

significant differences among the means for 5 of 6 demographic characteristics evaluated.

These characteristics included military pay grade, religious preference, education level,

professional military education, and leadership experience. No statistically significant

differences were noted among the means for assignment location, indicating that similar

skill sets are needed for wing chaplains serving either stateside or overseas.

Spiritual Modeling (Factor 3) and Ministry Practice (Factor 6) emerged with

statistically significant differences each time a difference was detected (7 of the 12

variables). Five significant differences were detected for Strategic Planning (Factor 1), 3

were detected for Exemplary Leadership (Factor 10), 2 were detected for Team

Leadership (Factor 4), and 1 was detected for Organizing (Factor 2).

In general, mid-level enlisted leaders valued Strategic Planning (Factor 1)

more than junior chaplains. Not surprisingly, chaplains valued Spiritual Modeling

(Factor 3) more than chaplain assistants. Quite surprising, though, was the finding that

chaplain assistants seemed to place more importance on wing chaplain involvement in

Ministry Practice (Factor 6) than did chaplains. Presumably, front-line chaplains reap

more benefit from wing chaplains' team leadership than any help they may provide in

leading worship, preaching, and counseling in the trenches. However, Catholic chaplains

clearly placed more importance on Ministry Practice than both Protestant chaplains and

chaplains from other faith groups. Both Team Leadership (Factor 4) and Exemplary

Leadership (Factor 10) were highly valued by Chaplain Corps personnel across the board,

a finding consistent with analyses discussed vis-a-vis the previous research question.

Table 41 summarizes ANOVA results for Research Question 3 by noting p

values for demographic characteristics and corresponding variables. As previously

mentioned, comprehensive data tables for individual analyses can be seen at Appendix 9.

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Table 41. Summary of one-way analysis of variance results listed by demographic characteristics and corresponding variables for Research Question 3

ANOVA Results (statistically significant/? values noted by factor)

Characteristic

Pay Grade

Religious Preference

Assignment Location

Education Level

PME

Leadership Experience

Variable

Enlisted/ Officer

Grouped

All

Chaplain

CONUS/ Overseas Levels

Grouped

All

Method (Chaps) Current Position Number

Supv

Wg Chap Assign

Years as Wg Chap

Fl

0.0006

0.0205

0.0199

0.0036

0.0001

F2

0.0373

F3

2.04e-6

0.0003

1.07e-8

0.0250

9.91e-6

2.50e-7

0.0005

F4

0.0311

0.0048

F6

0.0107

0.0001

2.83e-5

5.87e-6

0.0350

0.0003

0.0002

F10

0.0313

0.0025

0.0186

Research Question 4

Research Question 4 asked, "What is the relationship, if any, between Chaplain

Corps perceptions of wing chaplain preparation, wing chaplain performance, and

personal job satisfaction?" The question's principal purpose was to explore this

relationship from the perspective of both wing and installation chaplains and the Chaplain

Corps at large. Wing and installation chaplains were asked to report their perceptions of

how prepared they were for their current job, their impressions of their performance, and

their job satisfaction, all of which were evaluated on a 5-point Likert scale. All other

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participants were asked, relative to their most recent experience, to evaluate wing

chaplain preparation, wing chaplain performance, and their personal job satisfaction on a

similar 5-point Likert scale. Results of this analysis are reported below.

Descriptive Analysis

This section reports descriptive statistics on the range of preparation,

performance, and satisfaction data collected in this study. Descriptive data is reported in

Table 42, indicating respective means, standard deviations, modes, and medians for wing

and installation chaplains and all other Chaplain Corps respondents. Interestingly, wing

and installation chaplains report higher preparation, performance, and satisfaction relative

to the remaining Chaplain Corps respondents in this study. In fact, t-tests of the

respective means indicate statistically significant differences in each category at the 0.01

level of significance. These differences are noted by an asterisk in Table 42. In terms of

the purpose of this study, this finding suggests that wing and installation chaplains assess

their job preparation and performance much higher than is assessed by their subordinates

and higher headquarters personnel.

Table 42. Measures of central tendency for preparation, performance, and satisfaction for wing and installation chaplains and all remaining Chaplain Corps respondents

Mean Standard Deviation

Median Mode N

Wing and Installation Chaplains Preparation (for wing chaplain job) Performance (as wing chaplain)

Personal job satisfaction

4.01* 3.92*

4.26*

0.86 0.69

0.98

4 4

5

4 4

5

72 71

72

Remaining Chaplain Corps Respondents

Preparation (of wing chaplains)

Performance (of wing chaplains)

Personal job satisfaction

3.65*

3.52*

3.91*

0.94

1.00

1.04

4

4

4

4

4

5

339

337

338

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Table 43 provides additional analysis along these lines. This table reports

similar data presented in 3 respondent categories: wing and installation chaplains, all

other chaplains, and chaplain assistants. These data similarly indicate that wing chaplains

generally have a higher view of their preparation and performance than do both other

chaplains and chaplain assistants.

Table 43. Measures of central tendency for preparation, performance, and satisfaction for wing and installation chaplains, other chaplains, and chaplain assistants

Mean Standard Deviation

Median Mode N

Wing and Installation Chaplains Preparation (for wing chaplain job) Performance (as wing chaplain)

Personal job satisfaction

4.01* 3.92*

4.26*

0.86 0.69

0.98

4 4

5

4 4

5

72 71

72

Chaplains

Preparation (of wing chaplains)

Performance (of wing chaplains)

Personal job satisfaction

3.73*

3.55*

4.13*

0.94

1.00

0.92

4

4

4

4

4

4

225

224

224

Chaplain Assistants

Preparation (of wing chaplains)

Performance (of wing chaplains)

Personal job satisfaction

3.48*

3.46*

3.48*

0.90

1.01

1.13

4

4

4

4

4

4

114

113

114

From a descriptive perspective, t-tests of the means indicate statistically

significant differences at the 0.01 level for all 3 categories (wing chaplain preparation,

wing chaplain performance, and job satisfaction), as denoted by asterisks in Table 43.

On this point, chaplains and chaplain assistants are generally agreed, but there is a

statistically significant difference between the self-reported job satisfaction ratings of

chaplains (mean of 4.13) and chaplain assistants (mean of 3.48). The job satisfaction

rating of wing and installation chaplains (mean of 4.26) is significantly higher than the

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satisfaction ratings of both chaplains (mean of 4.13) and chaplain assistants (mean of

3.48). In general, then, chaplains are more than "satisfied" in their jobs, while chaplain

assistants, though less satisfied, are still well into the "somewhat satisfied" range.

Relationships between Preparation, Performance, and Job Satisfaction for Wing/Installation Chaplains

This research question sought to discern the relationship, if any, between wing

chaplain job preparation, wing chaplain job performance, and personal job satisfaction.

Table 44 offers a window into these potential relationships via a correlation matrix

among all these variables as reported by wing and installation chaplains. Correlation

coefficients are reported in the table to indicate the degree of relevant relationships using

data self-reported by wing and installation chaplain respondents.

With respect to wing chaplain preparation and performance, there was a strong

and statistically significant relationship (r = 0.50; p = 0.001) between wing chaplain

preparation for the job and performance as a wing chaplain. Surprisingly, there was a

statistically insignificant relationship (r = 0.16, p = 0.088) between job preparation and

job satisfaction. There was a moderate yet statistically significant relationship (r = 0.29,

p = 0.008) between job performance and job satisfaction.

Table 44. Correlation matrix citing wing chaplain job preparation, wing chaplain performance, and job satisfaction for wing chaplains

Variable

Preparation of self (as wing chaplain)

Performance of self (as wing chaplain)

Personal job satisfaction

1

1.00

0.50

0.16

2

1.00

0.29

3

1.00

Standard multiple regression was conducted using wing chaplain performance

as the dependent variable with wing chaplain preparation and job satisfaction as

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independent variables. The linear combination of the independent variables explained

29% of the variance (R2 = 0.29; R2 adj = 0.27). This finding indicates 29% of self-

assessed wing chaplain performance was accounted for by preparation and satisfaction,

while 71%o was accounted for by other factors. Both independent variables contributed

significantly to the prediction of self-assessed performance. Preparation contributed most

to the prediction of performance with a beta weight of 0.466 (p = 0.001), while

satisfaction contributed less with a beta weight of 0.210 (p = 0.046).

Relationships between Preparation, Performance, and Job Satisfaction for Chaplain Corps Personnel

Table 45 reports data on wing chaplain preparation, wing chaplain

performance, and personal job satisfaction for the remainder of Chaplain Corps

respondents. Correlation coefficients are reported in the table to indicate the degree of

relevant relationships using data self-reported by 334 Chaplain Corps respondents. There

was a strong and statistically significant relationship (r = 0.7 \;p = 0.001) between wing

chaplain preparation and wing chaplain performance. A small but statistically significant

correlation existed (r = 0.26; p = 0.001) between wing chaplain preparation and personal

job satisfaction. With respect to wing chaplain performance and job satisfaction, there

existed a moderate but statistically significant relationship (r = 0.39; p = 0.001).

Table 45. Correlation matrix citing wing chaplain job preparation, wing chaplain performance, and job satisfaction for remaining Chaplain Corps personnel

Variable

Preparation of wing chaplain

Performance of wing chaplain

Personal job satisfaction

1

1.00

0.71

0.26

2

1.00

0.39

3

1.00

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Standard multiple regression was conducted using wing chaplain performance

as the dependent variable with wing chaplain preparation and personal job satisfaction as

independent variables. This linear combination of independent variables explained more

than half of the variance (R = 0.545; R adj = 0.543), indicating nearly 55% of the wing

chaplain performance rating was accounted for by ratings of wing chaplain preparation

and personal job satisfaction. Both independent variables contributed significantly to the

prediction of wing chaplain performance. Preparation contributed most to the prediction

of performance with a beta weight of 0.649 (p = 0.001), while satisfaction contributed

less with a beta weight of 0.224 (p = 0.001). This finding indicates that wing chaplains

who are solid performers appear well prepared and are likely to have satisfied personnel,

an insight that was affirmed throughout the qualitative data.

Qualitative Data Insights

The relationship between wing chaplain preparation, wing chaplain

performance, and one's job satisfaction produced interesting findings with respect to this

study. Based on the data, wing chaplains' reported perceptions of their own preparation,

performance, and job satisfaction were higher in a statistically significant way than

similarly reported data from Chaplain Corps members at large. In fact, there was nearly a

0.5-point difference in the means for wing chaplain preparation, a 0.4-point difference

between the means for wing chaplain performance, and a 0.35-point difference between

the means for personal job satisfaction. Wing chaplains believe they are more prepared

and perform much better than do those above and below them on the organizational chart.

It is therefore not surprising that Chaplain Corps respondents' most recent experiences

with wing and installation chaplains resulted in a significantly lower personal job

satisfaction rating than the job satisfaction ratings of wing chaplains themselves.

The qualitative data implied that much of this reality rests in the Chaplain

Corps perception that wing chaplains are not as prepared for their jobs as respondents

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wish they were. Analysis of open-ended questions produced additional insight into wing

chaplain preparation vis-a-vis means and ends. All respondents were asked to describe

changes to the way wing and installation chaplains should be prepared for their jobs. A

number of significant themes emerged from their responses. Chaplain Corps members

suggested that the two-week wing chaplain course should be redesigned to feature a

toolkit consisting of more practical administrative and leadership resources. One 13-year

supervisory chaplain assistant got right to the point: "Change the intermediate and wing

chaplain courses. I have no idea what is being taught right now, but it doesn't seem to be

working." In addition to this request to modify the wing chaplain course, the larger

Chaplain Corps community recommended devising a mentoring program to help ensure

new wing chaplains start on the right foot and continue in the right direction. A large

number of respondents recommended that chaplains begin supervising enlisted members

much earlier in their careers rather than waiting until assuming a wing chaplain job.

Consistent with one of the primary themes emerging from the data in this

study, enlisted members overwhelming cited the need for wing chaplains to be better

equipped in leadership, team building, funds management, contracting processes, and

issues unique to enlisted personnel. A 12-year E-6 recommended that wing chaplains

"take a business class—or five—to get into the managing mindset," while a 10-year E-5

pled for "training as administrators who take care of their staffs, not just pastors who take

care of their flocks." Perhaps better than any other, a 14-year supervisory chaplain

assistant (an E-6) expressed the exasperation experienced by many enlisted members

with this fairly radical recommendation:

Wing chaplains should receive written training with a set of written requirements that they should follow. They should be required to read the Chaplain Corps regulations and then be tested on their understanding to see if they really get it. Rank should not be a reason to make someone a wing chaplain. If a colonel is not capable of making decisions, managing a team, or being the wing commander's best friend, then that individual should not advance beyond being a line chaplain and should stick to teaching, preaching, and counseling. But they should not be left in charge of taking a team toward destruction through failed vision and mission.

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Certainly, not all enlisted members shared this degree of exasperation, but the general

tenor of these comments reflects the broader sense expressed in open-ended comments on

this theme. A more positive spin on reaching the same objective was proffered by a 12-

year E-6 currently serving as a supervisory chaplain assistant. As this mid-level enlisted

leader explained, "some of the best wing chaplains I've worked with combined book

knowledge (from PME) with practical pastoral leadership to make a VERY effective

leader. If a chaplain would like to attain the position [of wing chaplain], they should

want to become a more effective leader across the board—not just at the chaplain level."

Similar sentiments were expressed by chaplain respondents, some of whom

suggested that more attention be paid to how wing chaplains are selected for their jobs.

The following insight from an 0-3 with 23 years time in service makes this point

regarding the connection between preparation and performance:

First, determine whether individuals are even suited for this specialized form of leadership. Although rank intrinsically infers this, careful scrutiny would save much heartache where certain wing chaplains offer nothing more than figurehead capacity at best. Then allow for a supplemental feedback system that works bottom- up where staff members are allowed and encouraged to evaluate performance and offer feedback to command that would be shared in formal feedback sessions with the wing chaplain.

A supervisory chaplain (0-3) echoes this sentiment with a specific recommendation:

First, I think the Air Force needs to do a better job with whom they select for the positions to begin with. I would rather work for a person of integrity who has taken some risks that haven't worked out than for some careerist who is afraid of his or her own shadow. After that, I think that perhaps they should receive some training on how to be a senior pastor of a multi-staffed congregation, maybe even some from the civilian sector. Our jobs are not exactly the same, but [as far as wing chaplains go] it is the ministry leadership where things seem to lack.

Chaplain Corps members offered a number of specific recommendations

regarding the content and format of the current two-week wing chaplain course. As to

specific content, there was considerable agreement that the course focus on such topics as

leadership, strategic planning (especially the Chaplain Corps' Doing Global Ministry

approach), manpower issues, effective performance evaluation (especially enlisted

evaluation), budgeting, contracting, the relationship between wing chaplains and their

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NCOICs/superintendents, team building, conflict resolution, and unique enlisted

concerns. Specifically, respondents recommended that the course focus "more on

leadership" (E-6), the necessary "change from pastor to leader" (E-7), a stronger

"emphasis on improving leadership and management skills" (E-9), "be longer and more

administrative-duty oriented" (0-4), "include work on what will actually be included in

their jobs" rather than abstract theory (0-3), "include more practical instruction" (0-4),

and use "case studies in vision casting" while spending "more time teaching the 'nuts and

bolts' of the job" (0-5). A more targeted critique was offered by an 0-5 headquarters

staff division chief, who said "the wing chaplain course needs to be completely

overhauled. It should be more like a D.Min. seminar than 'Death by Powerpoint.'

Further, the course needs more emphasis on how to lead a chapel team to accomplish the

mission than just vague philosophy." In sum, the general sense among Chaplain Corps

respondents was that the wing chaplain course needs a review of its content and an

extreme makeover of its format to equip wing chaplains for leadership.

While the immediately previous discussion focused on responses from

Chaplain Corps members at large, a number of preparation-minded open-ended questions

were asked of wing and installation chaplains as well. Their answers add additional

insight to the leadership development equation. When asked about helpful educational

experiences, responses ran the gamut from professional military education to clinical

pastoral education to earning advanced degrees, particularly the D.Min. degree. For

many, however, formal education was not nearly as important as previous leadership

experience and the intentional mentoring of selected wing chaplains who took seriously

the task of building the next generation of wing chaplain leaders. Others suggested that

content currently taught in the wing chaplain course should be "rolled back" to earlier

courses, such that junior chaplains become aware of the necessary leadership skills as

soon as possible. A fan (0-4) of the current wing chaplain course made this point well,

as evidenced by the following assessment:

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I strongly believe [formal chaplain education] needs to be rolled back. The intermediate course needs to be for mid-level captains (0-3s), as many of them will be serving as senior faith group chaplains. The wing chaplain course should be targeted at the junior major (0-4) level, as many of them will be serving as wing chaplains. Then, possibly add a headquarters staff course or strategic leader's course for joint and command-level jobs.

Overall, the current wing chaplain course received mixed reviews, but most

respondents commenting on the course suggested it was not yet where it needed to be. A

few examples from current 0-5 wing chaplains illuminate this issue. One such leader

noted that the wing chaplain course was fairly helpful, "though I'd give it a ' B ' overall."

Another wing chaplain mentioned that "my D.Min. program and studying management

and leadership" were most helpful; "these topics are talked about but not taught in the

wing chaplain course. We can talk about things and still not teach the how and why of

how they need to be done." Yet another commented that the wing chaplain course was

least helpful in preparing for the job, in large part "because it was put together by

chaplains who had never been wing chaplains." These criticisms affirm this researcher's

recent 4-year review of wing chaplain course critiques.

Continuing the preparation theme, wing and installation chaplains were asked

to discuss which of their previous assignments had best prepared them to serve as wing

chaplains. A review of their responses suggests that the best preparation for leading a

chapel team is to gain as much similar leadership experience as possible along the way.

Once again, the mentoring theme was evident across the board. The following comment

from a stateside 0-5 wing chaplain captures the essence of this idea. He observed that

his most helpful preparatory assignment was "serving as a deputy wing chaplain under an

awesome wing chaplain who was intentional about mentoring, developing, and preparing

others for higher levels of responsibility. Serving on deployments as the lead chaplain

allowed me the practical hands-on experience of acting in a leadership role." Another

wing chaplain noted that "two experiences helped me greatly: being deployed as a wing

chaplain then returning to my home station and serving as the acting wing chaplain for

nine months. These experiences taught me that the 'buck' stops at my desk and I'm

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totally responsible for my people and our success or failure." Clearly, wing chaplain

preparation is a critical factor in their leadership performance.

As previously noted, wing chaplains reported higher job satisfaction than

chaplains, chaplain assistants, and Chaplain Corps members at large. On this point, when

wing chaplains were asked if they wanted to serve as a wing chaplain again, 50 of 65

respondents to this open-ended question responded in the affirmative. Upon closer

examination, 6 of those responding in the negative did so because they were in the

process of retiring and thus ineligible to serve in this capacity again. While there was

clear dissatisfaction with the heavy administrative load which too often distracts from

participation in hands-on ministry and the lack of resources to get the job done, the large

majority of wing chaplains were satisfied with their leadership work.

Sources of this satisfaction included opportunities for vision casting, mentoring

and empowering their staffs, and the challenges of leading their teams to accomplish the

mission. In the words of one 0-3 installation chaplain when asked if he would like to

serve again: "Absolutely. As busy as it is, I enjoy the ability (and challenge) of casting a

vision and helping steer chapel ministries and dollars to serve as many as possible." A

seasoned 0-5 wing chaplain said he "enjoyed the experience personally and

professionally. It has broadened my life spiritually, professionally, emotionally, and

mentally. I thoroughly enjoy empowering others to reach higher than they believed they

could and rejoicing in the staffs . . . accomplishments." An 0-6 wing chaplain nearing

the end of his career said much the same but in stronger terms: "YES. God Almighty,

may I? I was once a warrior; now I have the honor to be not only a pastor to the warriors

but a pastor to the pastors of warriors. Does life get any better than this in terms of

calling and ministry this side of heaven?" Based on these representative remarks from

the qualitative data, it seems wing chaplains are largely satisfied with the leadership

opportunities inherent to their jobs. This potential for leadership and ministry satisfaction

suggests additional rationale for best equipping wing chaplains for the challenges at hand.

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Summary of Research Question 4

This research question aimed at discerning the relationship, if any, between

wing chaplain job preparation, wing chaplain job performance, and personal job

satisfaction. Results indicate that wing and installation chaplains have statistically higher

assessments of their job preparation, job performance, and job satisfaction than other

Chaplain Corps personnel. This finding persists when wing chaplain self-assessments of

these variables are compared to other chaplains and chaplain assistants. With respect to

job satisfaction, chaplains are more than "satisfied" while chaplain assistants are less

satisfied but still well into the "somewhat satisfied" range.

Regarding the relationship among these three variables, correlation coefficients

indicated statistically significant relationships between wing chaplain preparation and

performance. Moderate relationships were found between performance and job

satisfaction. With respect to preparation and job satisfaction, wing chaplains evidenced a

statistically insignificant relationship, while data from the remaining Chaplain Corps

respondents indicated a small but statistically significant relationship among these

variables. Regression analysis suggested that wing chaplains who are solid performers

appear well prepared and are likely to have satisfied personnel on their teams.

Evaluation of the Research Design

This section provides an evaluation of the research design and is presented to

assist researchers in enhancing future research. One such limitation is noted at the outset,

namely, the lack of wing commanders as part of the research sample. Except for

representation on the Delphi panel, wing commanders were not included in the current

study due to limitations on their time. On that point, it should be noted that input

received from wing commanders as part of the Delphi panel did not differ measurably

from input provided by Chaplain Corps representatives. Including just three wing

commanders on the initial Delphi panel extended the study's launch several weeks and

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required one notable last-minute substitution. Although it was certainly conceivable to

include a sample of wing commanders as participants in the study, doing so may have

unduly extended the data collection phase. While having significant input from

representative wing commanders may have made this study more robust, the possible

benefits were deemed not worth the definite costs in terms of wing commanders' time.

Another limitation, closely related to the first, concerned the timing of the data

collection phase. Because Chaplain Corps personnel tend to transition to other bases and

take military leave from mid-May through late August, the original plan was to send the

electronic survey link to Chaplain Corps personnel no later than May 1, 2008. That hope

was unrealized, however, for a variety of factors. First, the survey was not approved by

the seminary's ethics committee until late April. More critically, the required Air Force

approval was not gained until May 16, 2008. This reality delayed the expert panel phase

until the third week of May, a phase which took several weeks longer than originally

planned due to the travel schedules of several expert panel members. As a result, the

survey was not released to the study population until mid-June. Although an impressive

447 of 935 possible responses were received, clearly representing the population, an

earlier release would likely have increased study participation.

A final limitation worthy of consideration involved the possible refinement of

some demographic data. While all collected demographic data proved helpful in some

fashion, it would have been helpful to refine the following variables. First, rather than

simply asking about residential attendance of the highest level of professional military

education, it would have been more helpful to know all levels of residential attendance.

Although not everyone attends Air War College in residence, for instance, a good number

attend Air Command and Staff College in residence yet complete Air War College by

correspondence. In future studies, respondents should be able to "check all that apply."

On the education variable, there was no place to indicate education between completion

of high school and receipt of an associate's degree. An option of "some college" would

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alleviate that problem. Finally, since current position played such a strong role in this

study, having fewer than 15 choices would have been helpful. In the analysis phase of

this study, these 15 positions were redacted to just 8, which could have been done at the

outset to the benefit of respondent and researcher alike.

On the plus side, this study represented the first of its kind among the Chaplain

Corps population. From the expert panel phase through the pilot study and into the larger

study itself, there was great excitement among respondents as to its potential. Most

impressive was the quantity and quality of responses to the study's open-ended questions,

which served to enrich the quantitative results.

Sampling was a strength of this study as well, in that the Air Force Personnel

Center gladly provided known e-mail addresses for the entire Chaplain Corps population.

While some members could not be reached due to deployments and military moves, the

Office of the Air Force Chief of Chaplains provided helpful contact information for

deployed members. The result was a fairly impressive return of nearly half the Chaplain

Corps population.

This success was further enhanced by use of the online SurveyMonkey.com

data collection tool, which proved to be extremely user friendly to respondent and

researcher alike. Of particular benefit was the ease with which data was downloaded

from the SurveyMonkey.com site. While there was some initial concern that this

commercial site would not be available to military users due to network accessibility

concerns, this fear was unfounded.

In the end, the study proved to be well designed from conception through

sampling to analysis and reporting. While by no means a perfect design, the study's

outcome did in fact achieve its desired end. That end was producing a wing chaplain

leadership competency model useful to leadership developers, curriculum planners, and

prospective wing chaplains. That model, along with clarifying discussion of the research

questions and their implications, is introduced in the next chapter.

CHAPTER 5

CONCLUSIONS

In their dual role as God-called ministers and government-commissioned

officers, Air Force wing chaplains are uniquely positioned as recognized leaders in the

ministry and the military. Serving simultaneously as the military community's senior

pastor and a senior military staff agency chief in the Air Force's premier war-fighting

unit, wing chaplains are expected to lead two distinct yet overlapping constituencies with

equal competence. As ministry leaders, they are accountable to God for competence in

the spiritual care and feeding of the community's souls (Piper 2002, 1-4). As military

leaders, their role places them squarely in the crosshairs of a taxpaying public trusting

their competence for national survival (Huntington 1979, 16). Exploring the extent of

leadership competencies needed for Air Force chapel administration was the focus of this

study. No study examining the leadership competencies requisite for Air Force chapel

administration yet exists in the literature. This study sought to narrow that literature gap.

Research Purpose

Due to the high mobility that is part and parcel of the military lifestyle, there

is frequent turnover among United States Air Force wing chaplains, most of whom serve

no more than two or three years before being reassigned. As the senior pastor for a

particular Air Force community, the wing chaplain is responsible for serving as the wing

commander's (the senior military officer on base) spiritual and ethical advisor, in

addition to providing the community with a comprehensive program of worship, religious

education, spiritual development, and pastoral care the world over. Consequently, wing

chaplains typically experience a steep learning curve as they begin a job requiring a host

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of new leadership competencies, many of which are ill-defined. The result is often a

severe lag in both effectiveness and efficiency in chapel program administration.

The purpose of the proposed study was to research this problem by way of a

descriptive, mixed methods analysis of the leadership competencies considered essential

for wing chaplain performance throughout the United States Air Force. The ultimate goal

was to develop a leadership competency profile which could be used to equip new wing

chaplains as they enter their positions of leadership, allowing them to generate and

leverage momentum early in their tenures. By determining which competencies were

deemed essential for such performance, education and training programs might then be

tailored to prepare new wing chaplains for this critical role.

Research Questions

The following questions were used to guide this study:

1. What are the similarities and differences of significant demographic characteristics (pay grade, years in service, religious preference, assignment location, education level, professional military education, and leadership experience) among the population of Air Force Chaplain Corps personnel?

2. What leadership competencies are considered essential for performance as Air Force wing chaplains?

3. What identifiable characteristics (pay grade, years in service, religious preference, assignment location, education level, professional military education, and leadership experience), if any, are associated with the importance rating of the leadership competencies?

4. What is the relationship, if any, between Chaplain Corps perceptions of wing chaplain preparation, wing chaplain performance, and personal job satisfaction?

Research Implications

This study sought to develop a leadership competency profile for use by

leadership development professionals and curriculum planners responsible for equipping

Air Force wing chaplains. This chapter offers conclusions emanating from data analysis

presented in the previous chapter. In addition, this chapter incorporates significant,

relevant themes from the variety of open-ended questions to enrich the quantitative data.

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In so doing, implications of findings from this study are discussed in sufficient detail and

appropriately related to the precedent literature. Research limitations and applications are

also addressed, paying particular attention to how these research findings can be

immediately applied to preparing selected Air Force chaplains to assume the wing

chaplain leadership role. The chapter concludes with recommendations for further study.

Research Question 1 Analysis and Interpretation

This research question sought to garner relevant demographic variables to

better understand the leadership competencies required for Air Force wing chaplain

performance. Data analysis revealed a sample representing just under half of the

Chaplain Corps population, the demographics of which mirrored the Chaplain Corps at

large. Consistent with the seminal research question and the principal aim of this study in

revealing a 360-degree view of the Chaplain Corps, it is clear that the demographic

profile of study participants was in fact reflective of the Chaplain Corps population.

Given that the vast majority of wing chaplains' academic work is concentrated

in the traditional realms of theology at the master's degree level (although 22 of 76

respondents in this study hold D.Min. degrees, some of which may have focused on

leadership), precedent literature echoes the need for tailored leadership education for

ministers with extensive leadership responsibilities the likes of wing chaplains (Nauss

1972; Nauss 1974; Nauss 1983; Boersma 1988; Nauss 1989; Nauss 1994; Barna 1997;

Woodruff 2004; Thomas 2004). As Welch discovered, the typical M.Div. program

concentrates less than 1% of its curriculum on leadership and administration, despite the

fact that as much as 75% of the pastor's job involves these critical tasks (Welch 2005, xi-

xii). In light of the inherently leadership-centric culture in which wing chaplains operate,

leadership competence is all the more critical for these ministry leaders.

While some of the leadership deficit may well be mitigated by standard

leadership training that is part and parcel of military life, a clear minority of wing

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chaplain respondents (16 of 77 responding to the question) completed Air Command and

Staff College (8 respondents), Air War College (7 respondents), or National War College

(1 respondent) in residence. It can be stated that while the vast majority of prospective

wing chaplains will have had additional training in general leadership concepts via their

professional military education, they will not have had access to leadership training

tailored to the myriad specifics required of Air Force wing chaplains. This fact stands in

sharp contrast to the weight of precedent literature regarding the need for targeted

leadership development to leverage leadership competence for organizational gain (Hunt

1991; Charan, Drotter, and Noel 2001; Van Velsor and McCauley 2004; Avolio 2005).

The quantitative data validated the need for and importance of leadership and

leadership development, themes which were clarified in the numerous responses to open-

ended questions. In examining the variety of qualitative data, it was clear that wing

chaplains and their staffs considered the wing chaplain job as one demanding strong

leadership in the face of diminished funding and personnel shortages. In addition, the

increased deployment tempo resulting from the global war on terrorism was found to be a

major contributor to the leadership challenges faced by wing chaplains. These data

coalesce to confirm the need for targeted leadership development for prospective Air

Force wing chaplains. Considering the perceived inadequacy of current wing chaplain

leadership development programming as revealed in this study, the Air Force Chaplain

Corps should revolutionize its leadership development scheme without delay.

This perspective is well in line with the precedent literature concerning the

need for military and ministry leaders to provide visionary leadership while balancing the

weight of administrative responsibility required to perform up to par (Boersma 1988;

Barna 1997; Loh 2001; Purcell 2001; Wong, Bliese, and McGurk 2003; Woodruff 2004;

Stetzer and Dodson 2007). More importantly, the push for leadership competence among

ministry leaders the likes of wing chaplains squares with the biblical mandate to lead as a

matter of stewardship for the glory of God, who owns all things (Ps 24:1). Furthermore,

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it echoes the truth that ministry leaders work for a spiritual bottom line visibly consistent

with kingdom purposes, which should be the goal of every wing chaplain (Col 1:9-14).

Research Question 2 Analysis and Interpretation

This research question examined the importance rating of the 72 wing chaplain

leadership competencies as reported by Chaplain Corps personnel, with the ultimate goal

of producing a wing chaplain leadership competency profile. Given that leadership

development requires relevant content to achieve its principal purpose (Wong, Bliese,

and McGurk 2003), determining requisite leadership competencies to ground that content

base is crucial for success (U.S. Department of the Air Force 2006a, 14). Discovering

which leadership competencies are considered essential for performance is a critical first

step in the wing chaplain leadership development process. This study provides that step.

Study results indicated considerable agreement among Chaplain Corps

members as to the relative importance of the leadership competencies. This point is

fundamental, as it paints a consistent picture of leadership requirements across the

Chaplain Corps. As a result, leadership developers and curriculum planners can focus

their attention on a leadership competency profile that meets the expectations of Chaplain

Corps members at every level. More importantly, the study provides insight to wing

chaplains as to the leadership competencies required for success. Sixty of the 72

leadership competencies were rated as "very important," boasting means of 4.0 or higher

on a 5-point Likert scale. This fact caused more than one respondent to note with some

consternation that performing as a wing chaplain is a tall order indeed. Interestingly, of

the top 20 (of 72) leadership competencies, chaplains and chaplain assistants shared 13.

Of the bottom 20, chaplains and chaplain assistants had 12 in common, bolstering the

sense of agreement among Chaplain Corps members on this point.

A closer look at the leadership competency factors clustering toward the top

and bottom offers keen insight into the significance of classic leadership skills vice those

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of traditional ministry practice as reported by Chaplain Corps respondents. Chaplain

Corps members ranked Visionary Leadership (Factor 5) as the most important leadership

competency factor (mean of 4.75). Team Leadership (Factor 4) captured the second

position not too far behind (mean of 4.68). Significantly, this result is closely aligned

with the precedent literature in the realms of both ministry and non-ministry leadership.

In their landmark study of leadership through the eyes of constituents at all levels,

Kouzes and Posner discovered that visionary leadership is a key component to leadership

success. "The message thousands of people are sending is that unless they . . . believe an

aspiring leader is forward-looking, they aren't likely to follow willingly. Just ask

yourself, would you voluntarily enlist in a movement or join an organization in which the

leaders have no idea where they're headed?" (Kouzes and Posner 2002, 111). When the

Chaplain Corps asked itself this question, the answer was clearly in the negative.

Interestingly, a closer examination of the definitions and internals of the 7 top-

ranked factors in the current study reveals a striking similarity to the findings of Kouzes

and Posner vis-a-vis their now-famous "five practices of exemplary leadership." Their

scheme is highly consistent with the kernel of research across the spectrum of leadership

literature (Clinton and Clinton 1997; Collins 2001; Covey 2004; Ford 1997; Goleman

1998; Hughes, Ginnett, and Curphy 2006; Rainer 1996; Rainer 1999b; Rainer 2001;

Rainer 2005; Yukl 2006; Zenger and Folkman 2002). Kouzes and Posner define their

five practices as follows: (1) model the way (by aligning actions with values), (2) inspire

a shared vision (by enlisting others in said vision), (3) challenge the process (by seeking

continuous improvement), (4) enable others to act (by fostering collaboration and sharing

power), and (5) encourage the heart (by appreciating individual excellence and creating a

spirit of community) (Kouzes and Posner 2002, 3-22). In the current study of wing

chaplain leadership competencies, the 7 top-ranked factors scored means of 4.39 or

higher on the 5-point Likert scale and include the following factors in descending order:

(1) Visionary Leadership, (2) Team Leadership, (3) Performance Evaluation, (4) Team

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Empowerment, (5) Servant Leadership, (6) Exemplary Leadership, and (7) Spiritual

Modeling. The leadership scheme revealed in the current study effectively mirrors that

described by Kouzes and Posner and is consistent with a wide variety of major studies on

the subject. More importantly, it is also consistent with the weight of Scripture as to the

most effective means of leading ministry teams (Matt 23:37-40; 28:19-20; Luke 19:11-

27; 1 Cor 3:11-15; 10:31; Eph 4:11-13; 1 Tim 3:1-7; 4:11-16; Tit 1:6-9).

At the other end of the leadership spectrum, however, Chaplain Corps

members consistently rated the following traditional ministry competencies dead last in

order of importance: preaching competence, competence as a worship leader or liturgist,

"fair share" participation in carrying the counseling load, and regular participation as a

chapel preacher or worship leader. More than a little surprising was the finding that, of

these traditional ministry practices, chaplains consistently rated them even lower than

chaplain assistants. Though this idea is inconsistent with myriad research conducted of

local church pastors and lay leaders as to the importance of ministry practice in local

church leadership (Blizzard 1956a; Moates 1981; Purcell 2001; Coggins 2004; Rainer

2005), it was maintained across the Chaplain Corps as competencies were grouped into

factors via factor analysis. Nevertheless, this finding is understandably disconcerting in

light of the wing chaplain's role as the base's senior pastor. As intimated earlier,

however, there is likely more to this finding than first meets the eye.

Whereas Visionary Leadership (mean of 4.75) and Team Leadership (mean of

4.68) both scored well into the "very important" range and neared "extremely important"

on the 5-point Likert scale, the lowest-rated (of 15 factors) Ministry Practice (Factor 6)

was ranked almost halfway between the "somewhat important" and "very important"

ranges (mean of 3.41). Traditional ministry practices are therefore not considered

unimportant to Chaplain Corps personnel, but they are not considered the primary

function of wing chaplains, primarily Protestants, who can delegate much of that work to

other chaplains on staff if they wish. Thus, it is not necessarily correct to conclude that

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Chaplain Corps members disavow ministry in the classic sense of the word. Rather, the

data suggest that Chaplain Corps members want strong leadership from wing chaplains

and are therefore much less concerned about their personal participation in traditional

ministry practice, especially among Protestant wing chaplains. Whereas local church

pastors are expected to major on these ministry practices in their unique leadership roles

(Moates 1981; Coggins 2004), the exact opposite seems to be expected of Air Force wing

chaplains in their decidedly unique leadership roles. This theme was repeated throughout

the qualitative data and will be addressed more fully in the next section.

Research Question 3 Analysis and Interpretation

Research Question 3 explored the relationship, if any, between identifiable

characteristics of Chaplain Corps respondents and their importance rating of the

leadership competencies. This research question was designed to produce insight into the

comparative opinions of Chaplain Corps personnel based on significant demographic

characteristics, including pay grade (military rank), religious preference, assignment

location (CONUS or overseas), education level, professional military education, and

leadership experience. A series of ANOVA analyses revealed significant differences in

the means for 5 of these 6 characteristics (all but assignment location) and 5 of the 11

factors: Strategic Planning (Factor 1), Organizing (Factor 2), Spiritual Modeling (Factor

3), Team Leadership (Factor 4), Ministry Practice (Factor 6), and Exemplary Leadership

(Factor 10). No significant differences were noted for the remaining 7 factors, thereby

reinforcing the considerable agreement evidenced by Chaplain Corps personnel with

respect to the leadership competencies. A number of these factors are noteworthy,

commencing with the importance of strategic planning as a leadership competency.

Overall, Strategic Planning (Factor 1) was ranked number 13 of 15 factors and

was the lowest-rated factor with a mean above 4.00 (mean of 4.12). The data revealed

that mid- and senior-level enlisted leaders seemed to value strategic planning more than

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junior chaplains, the only group rating this factor lower than "very important." It may be

that these young chaplains are more focused on tactical ministry as a whole and are less

mindful of the bigger picture than more seasoned enlisted leaders. Somewhat curiously,

respondents with higher levels of education tended to place less value on the need for

strategic planning than those with lower educational levels. Given the practical positive

correlation of education and rank in the Chaplain Corps, however, this result is consistent

with previous analysis on this point. Rather than this difference suggesting that those

with higher education devalue strategic planning in principle, this finding may instead

reveal its importance relative to the more lofty concepts of visionary and team leadership.

Additionally, it indicates the need to reemphasize the Chaplain Corps' strategic

planning concept known as Doing Global Ministry (DGM), which has received relatively

little attention in Chaplain Corps curricula the last 5 years. This reemphasis is warranted

in light of the demonstrated value of strategic planning in the precedent literature (Gen

2:1-2; 12:1-3; Neh 2:1-15; 4:15-23; Prov 16:3, 9; 19:21; 20:18; Eph 1:4-5; Sullivan and

Harper 1996; Drew and Snow 1998; Herrington, Bonem, and Furr 2000; Nelson and

Appel 2000). In short, wing chaplains would do well to heed the following words as they

lead their teams: "As a God-called leader, the pastor must first monitor and then master

the art of strategic thinking. He must commit himself to not just seeing the church's

future as its key visionary but seizing it as its primary strategist" (Costin 2003, 82).

Not surprisingly, Spiritual Modeling (Factor 3) was valued significantly more

by chaplains (mean of 4.49) than chaplain assistants (mean of 4.15), despite the curious

finding that chaplain assistants valued wing chaplains' ministry practice more highly than

did chaplains. It is thus encouraging to observe that chaplains appreciate the value of

leaders maintaining their spiritual center while viewing the wing chaplain role as more

leadership-centric than ministry-centric in the classic senses of those words. The

importance of ministry leaders riveting their attention on the Lord cannot be overstated,

of course. Divine vision should drive ministry vision, an impossible feat without

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regularly practicing the spiritual disciplines (Barna 1997; Purcell 2001; Coggins 2004),

modeling life-changing faith and spiritual passion (Mark 10:45; Meade 2006), and

leading for the glory of God (John 17:4-5; Ford 1997; Merithew 2003).

One especially significant finding was revealed in data indicating the lack of

statistically significant differences between the perceptions of Chaplain Corps members

based stateside compared with their overseas counterparts. This finding indicates that, by

and large, leadership competency requirements of stateside wing chaplains match those

of overseas wing chaplains. This idea is critical for leadership developers and curriculum

planners, since they should therefore not be required to produce different leadership

development programming to meet the developmental needs of what might otherwise

have been two radically different constituencies.

Results for Exemplary Leadership (Factor 10) found senior chaplains and

senior enlisted members valuing this factor more than junior chaplains, but in all cases

the importance rating was well into the "very important" category. Given the high values

placed on these latter factors, the data likely suggest a statistical difference without a

practical distinction. The bottom line, thankfully, is that Chaplain Corps personnel

recognize the essential importance of character among ministry leaders as revealed in the

organizational leadership literature (Collins 2001; Kouzes and Posner 2002; Zenger and

Folkman 2002), ministry leadership literature (Ford 1997; Purcell 2001; Coggins 2004;

Thomas 2004; Meade 2006), and Scripture (1 Tim 3:1-7; 4:11-16; Tit 1:6-9).

The principal finding relative to this research question was the notion that

Catholic chaplains placed a statistically higher value on Ministry Practice (Factor 6) than

both Protestant chaplains and chaplains from other faith groups. It is interesting to note

on this point that while the ministry leadership literature often warns against the dangers

of ministers (and seminaries) focusing on the practical tasks of ministry at the expense of

classic leadership principles (Boersma 1988; Barna 1997; Burns and Cervero 2002;

Welch 2003; Woodruff 2004; Welch 2005), the Chaplain Corps risks making the precise

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opposite error. In other words, by relegating such traditional ministry practices as

competent preaching, regular worship leadership, and competent counseling to the

bottom of the priorities list, ministry leaders may be tempted to forfeit the very reason for

their existence as ministers called by God. This need not be the case, to be sure, but wing

chaplains (and those who serve alongside them) should check their motives in light of

their behavior to militate against such negative possibilities as laziness, careerism, and

the dangerous act of abandoning their calling. As Piper has observed with piercing

clarity, "Brothers, we are nonprofessionals" (Piper 2002, 2).

Although wing chaplains potentially represent the widest possible variety of

religious persuasions, the data clearly demonstrate that the large majority in the study

sample (60 of 72 respondents) were self-described Protestants (83%). It is quite possible

that the current state of Protestant wing chaplains majoring in the ministry of leadership

while minoring in the classic ministry tasks is in fact best for the overall ministry of the

typical chapel team. In most cases, it seems, Protestant wing chaplains choose to serve in

roles more akin to bishops than as senior pastors, supervising the ministry of other

pastors (Catholic, Protestant, etc.) responsible for a host of congregations representing

various traditions (liturgical, traditional, contemporary, etc.). As discussed earlier, due to

manning constraints, Catholic wing chaplains almost never have the luxury of delegating

classic ministry tasks to others on staff. More importantly, Catholic chaplains' theology

and vocational calling all but require them to regularly lead worship regardless of their

position (Enns 1989, 533-38). Protestant wing chaplains would benefit from reexamining

their own theology and calling to make sure their professional choices are in fact best for

themselves and their teams, irrespective of current Chaplain Corps preferences.

The organizational and ministry leadership literature consistently agree as to

the importance of communication in the leadership enterprise (Collins 2001; Kouzes and

Posner 2002; Anthony and Estep 2005). This importance increases exponentially when

considering the central role of preaching in effective pastoral ministry (Eph 4:11-16;

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Piper 2002; Rainer 2001; Rainer 2005). In light of this study's revelation regarding the

bottom-of-the-list ranking of competent preaching and the like for wing chaplains, it may

behoove Protestant wing chaplains to recall the familiar words of the Pauline mandate to

"devote yourself to the public reading of Scripture, to preaching and to teaching. Do not

neglect your gift, which was given you through a prophetic message when the body of

elders laid their hands on you. Be diligent in these matters; give yourself wholly to them,

so that everyone may see your progress" (1 Tim 4:13-15). For Christian chaplains, at

least, "we proclaim [Christ], admonishing and teaching everyone with all wisdom, so that

we may present everyone perfect in Christ. To this end I labor, struggling with all his

energy, which so powerfully works in me" (Col 1:28-29). At the very least, the following

words serve as a much-needed reminder to Christian wing chaplains, whether or not the

choice is made to allow classic leadership tasks to eclipse traditional ministry practice:

We pastors are being killed by the professionalizing of the pastoral ministry. The mentality of the professional is not the mentality of the prophet. It is not the mentality of the slave of Christ. Professionalism has nothing to do with the essence and heart of the Christian ministry. The more professional we long to be, the more spiritual death we will leave in our wake. . . .

The world sets the agenda of the professional man; God sets the agenda of the spiritual man. The strong wine of Jesus Christ explodes the wineskins of professionalism. There is an infinite difference between the pastor whose heart is set on being a professional and the pastor whose heart is set on being the aroma of Christ, the fragrance of death to some and eternal life to others (2 Cor 2:15-16). (Piper 2002, 1,3)

Research Question 4 Analysis and Interpretation

Research Question 4 explored the potential relationship between Chaplain

Corps perceptions of wing chaplain preparation, wing chaplain performance, and

personal job satisfaction. Wing and installation chaplains reported a strong and

statistically significant relationship (r = 0.50) between their preparation and their

performance, indicating the essential connection of leadership preparation and leadership

performance. From the lens of the Chaplain Corps at large, this connection is even

higher (r = 0.71), affirming the critical link between wing chaplain preparation and

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leadership performance. This link between preparation and performance was confirmed

by regression analysis and is evidenced throughout the precedent literature. From the

negative angle, research in both business (Crainer and Dearlove 1999) and seminary

education (Turner 2001; Burns and Cervero 2002; Welch 2003; Welch 2005) has

observed a major disconnect between institutional instruction and that which is required

for leadership performance in the field. Similar findings were observed by this researcher

when evaluating 4 recent years of Air Force wing chaplain course critiques.

For leadership preparation to be effective, it must be tailored to equipping

prospective leaders with the set of specific competencies required to produce

contextualized organizational success (Hunt 1991; Howard 2001; O'Connor and Quinn

2004; Yukl 2006). This brand of preparation occurs most readily when conceived as a

developmental process capitalizing on the composite of one's personal experiences, work

assignments, education, and relationships (McCall 1998, 68). By all accounts, no such

dedicated developmental program is in place for wing chaplains aside from the current

10-day, lecture-based wing chaplain course, a situation which warrants reevaluation. In

particular, the wing chaplain course should be competency-based, case study-driven, and

mentor-directed. Instead of the course being led by otherwise qualified instructors who

have never served as a wing chaplain, credibility and common sense demand that

experienced, currently serving wing chaplains be engaged to facilitate a reality-based

course focused on the leadership competencies required to succeed as a wing chaplain in

the trenches. The leadership development template created as part of this study is

recommended as a necessary starting point to remedy this situation.

Analysis of wing and installation chaplain responses noted a small but

statistically significant relationship (r = 0.29) between their own performance and their

personal job satisfaction. Remaining Chaplain Corps members indicated a small but

statistically significant relationship (r = 0.26) between wing chaplain preparation and

their personal satisfaction, as well as a moderate but statistically significant relationship

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(r = 0.39) between wing chaplain performance and their personal job satisfaction. These

findings, too, were confirmed by regression analysis. From these results it can be stated

that, in general, wing chaplains who are solid performers appear well prepared and are

likely to have satisfied personnel. This finding is in keeping with the trend of this study

and suggests that an emphasis on preparation for wing chaplain leadership can pay huge

dividends in both wing chaplain performance and job satisfaction among the staff. This

perspective is consistent with precedent literature on the value of targeted education and

tailored experience in producing prepared leaders (Conger 1992; McCall 1998; Charan,

Drotter, and Noel 2001; Kouzes and Posner 2002; Van Velsor and McCauley 2004).

Although job satisfaction as a theoretical construct was not of major concern in

this study, it bears mentioning based on the data received with respect to this research

question. It is interesting to note once again that wing chaplains reported statistically

higher views of their own leadership preparation and leadership performance than did the

Chaplain Corps at large. Additionally, wing chaplains reported statistically higher

personal job satisfaction than their Chaplain Corps counterparts. These data may suggest

that wing chaplains are much better leaders in their own minds than is warranted by their

preparation and performance. If so, wing chaplains might consider a more careful

evaluation of these components as seen through the eyes of their subordinates, peers, and

superiors.

While it is generally correct to observe that some subordinates may never be

motivated and may be unprepared for their own jobs despite the leader's best efforts,

research indicates that followers are often better positioned than superiors to make

accurate leader assessments over time. Furthermore, "although subordinates' ratings can

. . . suffer from distortion or bias, such effects tend to cancel each other out when

multiple raters are used" (Hughes, Ginnett, and Curphy 2006, 90). Individualized

assessments cannot be made on the basis of the current study, but the data were clear that

wing chaplains as a group rated their preparation, performance, and job satisfaction

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statistically higher than the rest of the Chaplain Corps. This finding may suggest the

need for wing chaplains to ponder a more realistic personal and professional assessment.

In the end, the intersection of preparation and performance bounds this study.

As ministry and military leaders, wing chaplains have been charged with leading as an

act of stewardship unto God and Country (Gen 1:26-28; Jer 9:23-24; Matt 22:21; Rom

13:1-7; 1 Cor4:l-2). In this sense, there is no such thing as good enough for government

work. Rather, increasing leadership competence is the order of the day (Matt 25:14-30),

especially in view of the stricter judgment awaiting ministry leaders (Jas 3:1).

Preparation and performance collide upon the realization that "to whom much is given,

much is required" (Luke 12:48). As military and ministry leaders, wing chaplains are

subject to double stewardship and await double accountability (Heb 13:17). Part of that

accountability rests in the care with which they treat their subordinates (to the extent that

treatment is under their control), the end of which is some measure of employee job

satisfaction (Eph 6:5-9; Col 3:22-4:1). As indicated in this study, there is an identifiable

connection between wing chaplain preparation, wing chaplain performance, and the job

satisfaction of Chaplain Corps members those wing chaplains have been called to serve.

Summary of Research Implications

The principal aim of this study was to explore the leadership competencies

considered essential for wing chaplain performance, the result of which was considerable

agreement among Chaplain Corps personnel regarding the preferred leadership

competency template. Significantly, the large sample of 447 respondents ensured a

representative, 360-degree view of the Chaplain Corps was indeed produced as part of

this study. This summary briefly reviews the major implications assiduously discussed in

the preceding analysis and interpretation sections.

Need for Tailored Leadership Education

Based on the demographic profile revealed in this study, leadership education

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tailored to the specific needs of wing chaplains is warranted (Welch 2005). Despite the

additional leadership training most wing chaplains would have received as standard fare

for Air Force officers, there is a decided lack of leadership development aimed at

equipping wing chaplains for the unique challenges they face as ministry leaders in a

military context (Boersma 1988; Barna 1997; Wong, Bliese, and McGurk 2003).

Importance of Classic Leadership Skills

Implications of this research further suggest that Chaplain Corps personnel

considered visionary and team leadership as critical to wing chaplain performance, while

the traditional practices of ministry (though still important) were considered last on the

leadership competency list. Whereas local church pastors are expected to major on these

ministry practices in their unique leadership roles (Moates 1981; Coggins 2004), the

exact opposite seems to be expected of Air Force wing chaplains in their decidedly

unique leadership roles. This need is especially pronounced in an era of increasing

demands and decreasing resources. When possible, therefore, the preference was for

wing chaplains to focus the bulk of their efforts on leadership issues while delegating the

lion's share of practical ministry tasks to other chaplains on their teams. Of special note

is the finding that the top 7 leadership competency factors revealed in this study square

amazingly well with the highly popular five practices of exemplary leadership espoused

by Kouzes and Posner (2002).

Catholic/Protestant Disconnect

The preference for wing chaplain concentration on visionary and team

leadership at the expense of traditional ministry practice is not always possible, however.

This reality is especially true for most Catholic wing chaplains, who typically serve as the

community's lone Catholic priest. In addition, Catholic theology, sense of vocation, and

priestly obligation militates against the notion of Catholic priests allowing any leadership

position to unnecessarily compete with regular ministerial participation (Enns 1989, 533-

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38). A number of Catholic chaplains, however, expressed great frustration at having to

serve two full-time roles while Protestant wing chaplains have the relative luxury of

delegating the bulk of their ministry tasks (preaching, worship leadership, counseling,

etc.) to others on staff if they wish. Despite this reality, Protestant wing chaplains would

likely benefit from a sober assessment of their calling before assuming any leadership

posture inconsistent with their vocation as ministry leaders (Col 1:28-29; 1 Tim 4:13-15).

Importance of Strategic Planning

The relatively low importance rating of strategic planning, which was defined

using the Chaplain Corps' own Doing Global Ministry nomenclature, suggests the need

for renewed emphasis on this skill across the Chaplain Corps. Although all Air Force

chapel leaders were trained to conduct practical strategic planning as late as 5 years ago,

at least 2 generations of wing chaplains have not had that experience. Given its potential

to focus teams on clear-cut, achievable missions (Drew and Snow 1998), which are all

the more necessary in light of increasing operations amid decreasing resources, the time

is right to renew Chaplain Corps emphasis on strategic planning as a force multiplier.

Importance of Spiritual Modeling

Not surprisingly, Spiritual Modeling (Factor 3) was valued significantly more

by chaplains (mean of 4.49) than chaplain assistants (mean of 4.15), despite the curious

finding that chaplain assistants valued wing chaplains' ministry practice more highly than

did chaplains. It is encouraging that chaplains appreciate the value of leaders maintaining

their spiritual center despite viewing the wing chaplain role as more leadership-centric

than ministry-centric in the classic senses of those words (Mark 10:45; Barna 1997;

Purcell 2001; Coggins 2004; Meade 2006).

Stateside/Overseas Competencies Coincide

The data showed no difference among Chaplain Corps personnel ratings of the

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leadership competencies relative to assignment location (stateside or overseas). This

finding should be encouraging to leadership developers and curriculum planners who will

not have to equip different constituencies differently based on their assignment locations.

Importance of Exemplary Leadership

Results for Exemplary Leadership (Factor 10) found senior chaplains and

senior enlisted members valuing this factor more than junior chaplains, but in all cases

the importance rating was well into the "very important" category. It appears that

Chaplain Corps personnel recognize the essential importance of character among ministry

leaders (Ford 1997; Collins 2001; Purcell 2001; Kouzes and Posner 2002; Zenger and

Folkman 2002; Coggins 2004; Thomas 2004; 1 Tim 3:1-7; 4:11-16; Tit 1:6-9).

Preparation/Performance/Satisfaction Link

The data clearly indicated that wing chaplain performance and Chaplain Corps

members' job satisfaction are positively correlated with wing chaplain preparation. As a

result, there was great concern among respondents regarding the need for wing chaplain

leadership development to prepare wing chaplains for this crucial role. For leadership

preparation to be effective, it must be tailored to equip prospective leaders with the set of

specific competencies required to produce contextualized organizational success (Hunt

1991; Howard 2001; O'Connor and Quinn 2004; Yukl 2006). Furthermore, the mainstay

10-day wing chaplain course should feature experienced wing chaplains facilitating a

case study-driven, competency-based learning experience focused on the realities of

leading chapel teams in the trenches day by day.

Wing Chaplain Self-Assessment

Wing chaplains reported statistically higher views of their own leadership

preparation and leadership performance than did the Chaplain Corps at large.

Additionally, wing chaplains reported statistically higher personal job satisfaction than

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their Chaplain Corps counterparts. These data may suggest that wing chaplains are much

better leaders in their own minds than is warranted by their preparation and performance

as perceived by Chaplain Corps personnel. If so, wing chaplains might consider more

careful evaluation of both their preparation and job performance as seen by others.

Research Applications

Due to increasing interest in wing chaplain leadership, this study has the

potential for immediate application in the development of Air Force chaplains to serve at

higher levels. The foremost application may be a comparative review of this study's

results relative to the current two-week wing chaplain course curriculum. In addition, the

results of this study could impact chaplain professional development at all levels, based

on the notion that younger chaplains will now have an identifiable skill set for which to

prepare. As a result, findings from this study may also have direct application to staff

training and professional development conducted in each local Air Force chapel

worldwide. The first step in this process is the production of a leadership competency

model based on results from this study. That model is now briefly described.

Wing Chaplain Leadership Model

The genesis of this study now matches its exodus in the expression of a

preliminary leadership competency model for Air Force wing chaplains. The model is

derived from the factor analysis described in this study, which produced a 15-factor

solution from the 72 leadership competencies. The model is designed to provide a

template which can be used by leadership developers and curriculum planners to guide

wing chaplain leadership development. The model is conceptually patterned after the

Anthony and Estep (2005) adaptation for Christian ministry of MacKenzie's (1969)

classic systems approach to leadership and management. In this context, leadership is an

umbrella term that subsumes the tasks of management as fundamental to the leadership

enterprise. The Wing Chaplain Leadership Model is summarized in Table 46.

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Table 46. Wing chaplain leadership model

Task Core Values Integration

Planning

Competency Factor

3

10

11

6

1

5

8

Spiritual Modeling

Exemplary Leadership

Servant Leadership

Ministry Practice

Strategic Planning

Visionary Leadership

Budgeting

Competency Summary 1. Leads to glorify God 2. Sees leadership as stewardship 3. Leads as wing's senior pastor 4. Practices spiritual disciplines 5. Models faith/spiritual passion 6. Prays for wing/mission/people 1. Models core values 2. An example worth following 3. Models physical fitness standards 4. Has high expectations for team/self 1. Balances needs of people/mission 2. Cares more for others than self 3. Helps staff develop personal goals 4. Takes appropriate risks to win 5. Self-starter who gets things done 1. Competent worship leader 2. Competent preacher 3. Regular preacher/worship leader 4. Active in counseling ministry 5. Competent counselor 1. Employs strategic planning process 2. Prioritizes key programs 3. Plans ministry using DGM 4. Evaluates ministry using DGM 5. Monitors progress using DGM 6. Conducts needs assessments 7. Adjusts plans/keeps project on track 8. Builds mission statement with staff 9. Develops measurable goals 1. Has a clear vision for chapel team 2. Communicates vision to team 3. Provides sound advice to leadership 4. Meets wing/headquarters suspenses 1. Appropriated funds budget 2. Chapel Tithes/Offering Fund budget 3. Aligns budgets with ministry plan

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Table 46—Continued. Wing chaplain leadership model

Task Organizing

Staffing

Directing

Evaluating

Competency Factor 2

12

15

4

9

13

14

7

Organizing

Volunteer Involvement

Volunteer Training

Team Leadership

Ministry Innovation

Community Leadership

Team Empowerment

Performance Evaluation

Competency Summary 1. Prioritizes use of Reserve members 2. Prioritizes use of civilians 3. Applies contracting procedures 4. Aligns job descriptions with duties 5. Applies manpower standards 6. Aligns local policies with Air Force 7. Organizes staff to maximize gifts 8. Meaningful performance evaluation 9. Written readiness/contingency plans 1. Expects volunteers to own mission 2. Expects fair share from volunteers 1. Hosts leadership training program 2. Hosts volunteer training program 1. Leads with calm in times of crisis 2. Makes effective, timely decisions 3. Gives clear, concise directions 4. Builds and maintains staff morale 5. Leads change effectively 1. Culture of continuous improvement 2. Creativity, innovation, risk taking 3. Meets base needs before own needs 1. Highly visible around the wing 2. Proactive with higher headquarters 3. Proactive with wing leadership 4. Proactive with wing IDS/CAIB 1. Empowers staff and volunteers 2. Delegates authority/responsibility 1. Effective OPR writer 2. Effective EPR writer 3. Understands enlisted career issues

The Wing Chaplain Leadership Model (WCLM) logically groups this study's

15 leadership competency factors into 1 of 6 tasks described by Anthony and Estep

(2005, 3). As seen in Table 46, each task is comprised of at least 1 competency factor

(listed by competency factor number), which is further divided into a summarized listing

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of the individual leadership competencies comprising each factor. In most cases, these

competencies are listed in order of their appearance in the factor definitions described in

chapter 4. In some cases, however, competencies are listed in a more logical order than

provided by the factor analysis. Spurious competencies are included in cases where the

competency has a mean greater than 4.0 and the competency is logically consistent with

the assigned task. Each task will be briefly discussed to further clarify the model.

Core Values Integration

Whereas Anthony and Estep define the first task as an integration of Christian

thought (stewardship, ministry, faithfulness, etc.), the WCLM broadens this definition to

include competency factors relating to the integration of Air Force core values,

spirituality, and the practice of ministry (Anthony and Estep 2005, 3). Accordingly, Core

Values Integration in the WCLM includes the following competency factors: Spiritual

Modeling (Factor 3), Exemplary Leadership (Factor 10), Servant Leadership (Factor 11),

and Ministry Practice (Factor 6). This task in the WCLM primarily addresses the

leadership concerns of character and calling.

Planning

Planning is defined by Anthony and Estep as "a mental picture of where you

want to be at some future point in time with the courses of action necessary to arrive at

your destination using available resources" (Anthony and Estep 2005, 3). Their model

includes in this task such concerns as building mission and vision, goal setting, policies

and procedures, budgeting, and strategic planning for ministry. In keeping with this

theme, the WCLM includes the following competency factors as part of its Planning task:

Strategic Planning (Factor 1), Visionary Leadership (Factor 5), and Budgeting (Factor 8).

Organizing

Organizing implies "the development of organizational structure by defining

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appropriate roles and authority relationships in order to effectively achieve organizational

goals and objectives" (Anthony and Estep 2005, 3). Consistent with the detailed

breakdown of this task by Anthony and Estep, the WCLM incorporates the Organizing

factor (Factor 2) as the only factor applied to this task.

Staffing

Staffing is "the selection and training of people necessary to accomplish the

goals and objectives of the organization" and includes recruiting and screening

volunteers, staff development, and legal considerations for ministry (Anthony and Estep

2005, 3). Volunteer Involvement (Factor 12) and Volunteer Training (Factor 15) are

most logically related to the Staffing task.

Directing

Directing describes "a leader's ability to delegate, motivate, and manage the

work of a team in order to synchronize their efforts toward the accomplishment of

organizational goals and objectives" (Anthony and Estep 2005, 3). In the spirit of the

Anthony and Estep model, Team Leadership (Factor 4), Ministry Innovation (Factor 9),

Community Leadership (Factor 13), and Team Empowerment (Factor 14) are best suited

for this task.

Evaluating

Evaluating provides "periodic and cumulative assessment to ensure that an

organization's use of resources [is] effectively accomplishing its goals and objectives," a

task which includes program and personnel evaluation (Anthony and Estep 2005, 3). The

corresponding WCLM task is Performance Evaluation (Factor 7) because of this factor's

near singular focus on conducting effective military performance reviews. It should be

noted that this task would logically include some program evaluation functions contained

in the Strategic Planning (Factor 1) factor in the Planning task. Because the Chaplain

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Corps' Doing Global Ministry (DGM) strategic planning process is a cradle-to-grave

process by nature, it is not surprising that its major components, including its evaluative

aspects, are expressed alongside the more front-end concerns of the Planning task.

Potential Applications

The Wing Chaplain Leadership Model represents the primary end game of this

study. As stated from the outset, the study's principal purpose was to explore the

leadership competencies considered essential for wing chaplain performance and produce

a preliminary leadership competency profile accessible to leadership developers,

curriculum planners, and the like. The remainder of this section will briefly discuss

potential applications of this model and explore potential beneficiaries of this study.

Leadership Development Professionals

Until now, wing chaplain leadership development has been largely ad hoc.

Whereas previous generations of chaplains enjoyed a Career Field Education and

Training Plan (CFETP) to guide career-long professional development, the Air Force

decision to dispense with mandatory officer CFETPs has negatively affected intentional

development of Chaplain Corps leaders. This study sought to lessen the challenge of

developing wing chaplain leadership by identifying specific leadership competencies

considered essential for wing chaplain performance. This study has accomplished that

purpose by clarifying fundamental content for a tailored leadership development

program, not unlike the former chaplain CFETP. Since upwards of 80% of business

organizations employ some form of competency modeling (Schippman et al. 2000) and

competency clusters (or factors) have been shown to vary based on organizational level

(Mumford, Campion, and Morgeson 2007, 155), having access to a competency model

for Chaplain Corps operational leaders should benefit the field. Now, the possibility

exists for wing chaplains to be trained to a specific, identified standard that can ground

leadership development both theoretically and practically.

Curriculum Planners

In addition to leadership development professionals, curriculum planners can

employ this model to guide training from one stage of career development to another.

Now that a desired end state has been identified at the operational level of leadership,

curriculum planners can run a common leadership thread through all levels of training,

officer and enlisted. By identifying an established standard for all parties, curriculum

specialists can evaluate the extent to which instructors, students, and the curriculum itself

align with that standard. In addition to its application in formal courses, the model could

easily set the agenda for continuing education across the Chaplain Corps.

Chaplain Corps Leadership

Since this study revealed a clear link between wing chaplain preparation, wing

chaplain performance, and Chaplain Corps job satisfaction, renewed attention to

preparing wing chaplains systematically for their positions is warranted and could pay big

dividends across the force. Furthermore, it is not beyond the realm of possibility to

employ this framework as a basis for leadership selection and assessment (Horey et al.

2006, 61), a notion that squares well with a large body of responses to the open-ended

questions in this study. Even if the model is not used as a selection tool for wing

chaplains or a top-down evaluation tool for wing chaplain leadership assessment, it could

be used to develop a 360-degree feedback mechanism accessible to wing chapel teams.

Wing Chaplains

The leadership development literature posits competency modeling as a self-

awareness tool, as well as one that can be used for institutional assessment (Horey et al.

2004, 61). Current and prospective wing chaplains could use the WCLM as the basis for

their own self-assessment as part of their personal leadership development program. As

the following cliche goes, so goes the reality of leadership development: "If you aim at

nothing, you are sure to hit it every time." Wing chaplains could periodically evaluate

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their performance against an established standard like that provided by the WCLM. The

bravest among them could even provide it to their wing commanders as a feedback tool

based on a validated, objective standard. Once wing chaplains better understand where

room for improvement exists, they can then chart a course to close the gap between what

"is" and what "could be."

Significantly, in light of the repeated recommendation to establish mentoring

programs for up-and-coming wing chaplains, the WCLM could serve as the basis for an

objective mentoring effort tied to those skills considered essential for wing chaplain

performance. More to the point, using this tool could become standard curriculum for

wing chaplains' efforts to train their replacements. Given that many junior chaplains

often perform the wing chaplain's role in the absence of the wing chaplain due to combat

deployments or other reasons, it makes sense to use an objective standard as the

theoretical and practical basis for wing-level educational programming. Since there is

such considerable agreement among Chaplain Corps personnel as to the importance of

the leadership competencies, a plan of this type would likely be more welcome than not.

Research Limitations

As with any study of its kind, this study has limitations which must be

considered prior to making application beyond its intended scope. One such limitation

must be noted at the outset, namely, that wing commanders were not included as part of

the research population. Except for strong representation on the Delphi panel, wing

commanders were not included in the current study due to limitations on their time. This

fact is somewhat significant since wing chaplains work directly for wing commanders on

Air Force bases around the world. While it was theoretically possible to include them in

the study, it was determined that doing so might create unnecessary ill will toward the

Chaplain Corps due to their hectic schedules during wartime. Experience during the

Delphi panel phase of this study confirmed the decision not to include wing commanders

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as part of the larger study. While the 4 wing commanders were enthusiastic supporters of

the project due to a personal concern for wing chaplain leadership competence, including

them extended the study several weeks. If the number of wing commander participants

had been increased from 4 to 90 or so, this challenge would have grown exponentially, ill

will may well have been created, and there would have been little certainty in the

prospects of gaining usable data. Despite that reality, the 4 wing commanders

participating in the Delphi panel provided responses well in line with Chaplain Corps

members' responses and added no additional leadership competencies to the active list.

Another possible limitation relates to the unique military/ministry nature of

wing chaplain leadership. Even though wing chaplains are ultimately responsible for

chaplain-led worshipping communities on base, lay leaders within the parishes were not

included in this study. The views of a major constituency of the chapel team were

therefore not considered. Given the consistent views among Chaplain Corps respondents

as to the last-place finish of traditional ministry practices for wing chaplains, it is possible

that lay leaders might have had a different opinion. This view is all the more probable for

Catholic worshipping communities served by a wing chaplain who is also the lone

Catholic priest. Regardless, it must be remembered that results of this study reflect the

views of Chaplain Corps members alone. This notation could also be extended to a

number of other key constituencies served by chapel teams, namely, the multiple

hundreds of thousands of Airmen and their families who choose not to belong to a chapel

worshipping community but who depend on the Chaplain Corps for pastoral care.

Further Research

This study was the first of its kind among active duty Air Force Chaplain

Corps members and therefore opens up a number of possibilities for further research.

The following possibilities would likely prove helpful to Chaplain Corps leadership,

Chaplain Corps membership, and related constituencies from other military branches in

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producing critical insight into the unique intersection of military and ministry leadership

thus represented.

1. This study could be expanded beyond Chaplain Corps members to include key stakeholders in Chaplain Corps ministry, such as chapel lay leaders, the broader membership of chapel worshipping communities, wing commanders, group commanders, squadron commanders, and the greater wing populations. Some combination of these constituencies would extend the 360-degree view outside the Chaplain Corps itself.

2. Now that the benefit of a study of this type has been demonstrated, similar studies could be conducted among other key Chaplain Corps leadership positions. In particular, developing leadership competency profiles for senior Protestant chaplains and chapel NCOICs/superintendents would be especially helpful in preparing prospective candidates for those positions.

3. The study could be replicated among the respective chaplaincies of the U.S. Army and U.S. Navy. Comparisons could then be made with this study to determine similarities, differences, and any synergies that could be exploited with respect to chaplain leadership.

4. Results of this study could be used to develop specific wing chaplain leadership selection and/or assessment tools which could then be employed and analyzed as to their effectiveness in closing the leadership competency gap. At the very least, a 360- degree wing chaplain leadership assessment tool could be developed to provide feedback to wing chaplains at the local level. More ambitious research could explore the possibility of employing the leadership competency model developed in this study as a factor in promoting the most competent leaders to the next higher rank.

5. Additional research could explore the relationship of the leadership competencies to leadership effectiveness as determined by objective measures of success rather than simple self-reporting.

6. Once identified, the impact of "effective" chapel leaders on their staff members' personal job satisfaction could help isolate the connection between individual leadership competencies or competency factors and staff satisfaction.

7. Wing chaplains identified as effective by objective measures could be compared to those deemed less effective and/or ineffective with a particular eye on how these groups of chaplain leaders were prepared for the jobs. Such information could be helpful to leadership development professionals.

8. Research could be conducted as to the most effective method for the leadership competencies to be developed among prospective chaplain leaders. Specifically, now that a leadership competency profile has been identified, additional research could investigate which educational methodologies work best in improving overall leadership performance.

9. Since the 72 leadership competencies evaluated in this study were all considered relatively important by Chaplain Corps personnel, additional research could be conducted to determine which competencies are primarily the responsibility of the wing chaplain vice other chapel staff members. While every evaluated leadership

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competency is theoretically charged to the wing chaplain's account, additional research could ferret out which responsibilities are ordinarily delegated and which are maintained by the typical wing chaplain. This information could further refine leadership responsibility across the Chaplain Corps.

Summary of Conclusions

This research has underscored the unique role wing chaplains play as military

and ministry leaders, a role which is all the more critical in a time of war. Given the

weight of their responsibility in providing pastoral care to warriors and their families,

Barna's words can be echoed without equivocation: "Nothing is more important than

leadership" (Barna 1997, 18). The data indicated a consistent preference for visionary

and team leadership skills, even at the expense of the traditional ministry practices for

wing chaplains. Results from this study revealed a leadership competency profile that

can be used by leadership developers and curriculum planners to elevate the tide of

leadership across the Air Force Chaplain Corps. Moreover, the data showed a strong

connection between wing chaplain preparation, wing chaplain performance, and the

personal job satisfaction of Chaplain Corps personnel.

In truth, the composite of quantitative and qualitative data considered in this

study revealed that wing chaplain leadership is more both/and than either/or. Wing

chaplains serve simultaneously as senior pastors called by God and as senior military

leaders commissioned by the government. Success requires a delicate balance of these

two essential roles. Yet in managing this delicate balance, a clear preference is for

leadership. In the words of an overseas wing chaplain with 28 years of experience,

Wing chaplains need to provide administrative ministry and leadership. While they should maintain their spiritual disciplines, wing chaplains should lead, lead, lead and make decisions to keep the staff focused, properly resourced, and free to do their best. I've been most frustrated with wing chaplains who saw themselves as just another chaplain on staff and not the "C.O.O.," or Chief Operating Officer. A wing chaplain must pull away from the pastoral role to really focus on the staff and administrative issues.

In so doing, the wing chaplain becomes a leadership force multiplier unleashing his team

for the good of warriors and their families. In so doing, the wing chaplain also becomes a

233

force with which to be reckoned for the glory of God.

Some wing chaplains, of course, can—and should—serve their communities

best by maintaining a primary presence in the pulpits and counseling rooms of their

chapels. In so doing, they will demonstrate the critical importance of technical

competence in ministry for ministry leaders, stay true to their calling, and take full

advantage of the leadership benefits available to senior pastors familiar with their

worshipping communities. Wing chaplains making that choice should not, however,

neglect the myriad leadership responsibilities inherent to their unique role as wing

chaplains—ministry leaders in a military context. All wing chaplains should remember

that effectiveness likely resides in the healthy balance of both/and rather than the more

convenient either/or. The following comments from an 0-6 command chaplain, offered

as advice to new wing chaplains as part of this research, make the point well and serve as

a fitting conclusion to this study:

With respect to how the Chaplain Corps does business, you will be well served to network, learn, and apply lessons that are working at other locations. Remember, Doing Global Ministry is a mindset, not a program. With respect to leadership, this is the true challenge: to put others before yourself, to use your position to serve others, to make others' career progression more important than your own, to help your staff fulfill their hopes, dreams, and desires. May you always decrease that others may increase. Finally, and most importantly, don't forget that your calling began by kneeling before the Master's throne. Therefore, return to the throne often. Make an appointment to visit the Holy of Holies each day to refresh, restore, and receive your Air Tasking Order. It may sound obvious, but if you lose your spiritual focus, you will be ineffective as a wing chaplain. So, kneel in order to stand.

APPENDIX 1

RANK ORDER (BY MEAN) OF BOERSMA'S 50 PASTORAL MANAGEMENT COMPENTENCIES

234

235

Table Al. Rank order (by mean) of Boersma's 50 pastoral management competencies (Boersma 1988, 131-34)

Rank 1 2 3

4

5

6

7

8

9

10

11 12

12

14

15

16

17

18

19

20

20

20

23

24

25

Mean 4.97 4.95 4.94

4.81

4.77

4.72

4.60

4.57

4.49

4.48

4.47 4.46

4.46

4.45

4.44

4.43

4.32

4.30

4.25

4.23

4.23

4.23

4.20

4.14

4.13

Item 45 17 5

4

1

44

31

21

43

16

7 3

41

35

42

9

28

20

2

30

36

18

29

8

47

Competency Description Build and maintain staff morale Plan and use time effectively in setting work priorities Plan and initiate change effectively Involve the existing staff and lay leadership in the process of developing a mission or purpose statement Participate in defining individual qualifications for staff and leadership positions Create an environment where independent thought is encouraged Work to create harmony of all activities to facilitate goals and objectives Develop and administer a leadership training program designed to provide an ever-increasing number of potential leaders Understand and apply skills of conflict management to resolve differences Assist in recruiting, selecting, training and developing staff, lay leadership, and others Make decisions and give clear, concise directions Apply policies, procedures, and rules uniformly Understand and use knowledge of power and authority effectively Develop and maintain a mission statement that identifies the church's reason for existence Develop and practice group leadership skills Adjust plans and take corrective action to keep projects on track Delegate authority and responsibility to staff and lay leadership Identify issues and/or situations in the environment that could impact the church's ability to accomplish its stated goals or objectives Group activities to facilitate communication, decision making, and problem solving Use knowledge and skills of leadership techniques in managing the activities of staff Apply knowledge of appropriate communication techniques in directing staff and congregation towards achievement of goals Identify and prioritize key activities or programs to help bring about effective accomplishment of stated goals/objectives Make use of well-planned information systems to communicate with staff and leadership Maintain an evaluation program that provides for ongoing feedback on major activities Involve staff and lay leadership in the development of performance standards

236

Table Al—Continued. Rank order (by mean) of Boersma's 50 pastoral management competencies (Boersma 1988, 131-34)

Rank

26

27

28

29

29

29

32

32

34

35

36

37

37

39

39

41

41

43

44 44

46

47

Mean

4.11

4.10

4.09

4.07

4.07

4.07

4.06

4.06

4.05

4.02

3.99

3.95

3.95

3.90

3.90

3.87

3.87

3.81

3.77 3.77

3.75

3.68

Item

15

32

33

6

10

34

39

19

48

23

46

14

40

50

37

25

22

13

26 38

12

24

Competency Description Develop a staffing plan based upon the church's goals and objectives Develop written job descriptions for staff and leadership positions Design and modify individual positions to fit capabilities and/or motivation of the existing staff Harmonize personal goals of individuals with goals of the church Modify the organizational plan to take into account available staff and leadership Develop and maintain a philosophy statement which supports his/her position on ministry and the role of the pastor in the local church Participate in continuing education programs to broaden personal growth and understanding Develop a set of policies and procedures Apply standards of evaluation that are consistent with the church's management plan Have a thorough knowledge of the planning process along with the ability to implement it to assess the planning needs of the church Develop and use evaluation standards that are accurate and mirror the church's organization structure Budget the allocation of resources required to support approved plans Develop a human resource plan Conduct consistent staff evaluations which effectively tie rewards and punishment to performance and counsel staff and leadership on means to improve performance Develop and maintain written, measurable statements of goals/objectives which translate into action the "mission" of the church Develop an organization plan/structure to fit the church's strategic plan Develop and maintain an organization plan/structure to fit the church's strategic plan, goals, and objectives Plan and implement a "needs" assessment with the congregation to identify the strengths and weaknesses of the church Develop and set individual performance criteria Plan staff and membership development activities Help other staff and leadership in the development of personal, specific goals and objectives Develop a reporting system for monitoring the implementation of the plan

237

Table Al—Continued. Rank order (by mean) of Boersma's 50 pastoral management competencies (Boersma 1988, 131-34)

Rank

48

49

50

Mean

3.52

3.48

3.44

Item

11

27

49

Competency Description Develop a church-wide organization chart that depicts line and staff authority relationships, responsibilities, and promotes communication among the church staff, boards, and congregation Determine how critical data will be gathered to monitor overall progress Use techniques such as Management By Objectives as part of a control or evaluation program

APPENDIX 2

BOERSMA'S PASTORAL LEADERSHIP COMPETENCY MODEL

238

239

Table A2. Boersma's pastoral leadership competency model (listed by factor in order of factor load) (Boersma 1988, 84-92)

Factor I - Pathfinding Sub-Factor la - Strategic Pathfinding

Load

.74

.60

.59

.58

.56

.55

.54

.51

.48

.40

Mean

3.90

4.30

4.02

4.06

4.11

4.23

4.45

3.87

4.07

3.81

Item

37

20

23

19

15

18

35

22

34

13

Competency Description Develop and maintain written, measurable statements of goals/objectives which translate into action the "mission" of the church Identify issues and/or situations in the environment that could impact the church's ability to accomplish its stated goals or objectives Have a thorough knowledge of the planning process along with the ability to implement it to assess the planning needs of the church Develop a set of policies and procedures Develop a staffing plan based upon the church's goals and objectives Identify and prioritize key activities or programs to help bring about effective accomplishment of stated goals/objectives Develop and maintain a mission statement that identifies the church's reason for existence Develop and maintain an organization plan/structure to fit the church's strategic plan, goals, and objectives Develop and maintain a philosophy statement which supports his/her position on ministry and the role of the pastor in the local church Plan and implement a "needs" assessment with the congregation to identify the strengths and weaknesses of the church (spurious competency)

Factor I - Pathfinding Sub-Factor lb - Operational Pathfinding

Load

.72

.71

.69

.65

.62

.62

.61

.59

Mean

3.68

3.48

3.87

3.44

3.52

3.77

4.10

3.75

Item

24

27

25

49

11

26

32

12

Competency Description Develop a reporting system for monitoring the implementation of the plan Determine how critical data will be gathered to monitor overall progress Develop an organization plan/structure to fit the church's strategic plan Use techniques such as Management By Objectives as part of a control or evaluation program Develop a church-wide organization chart that depicts line and staff authority relationships, responsibilities, and promotes communication among the church staff, boards, and congregation Develop and set individual performance criteria Develop written job descriptions for staff and leadership positions Help other staff and leadership in the development of personal, specific goals and objectives

Table A2—Continued. Boersma's pastoral leadership competency model (listed by factor in order of factor load) (Boersma 1988, 84-92)

Load

.57

.55

.49

.46

.46

.35

Mean

3.90

4.05

4.20

3.95

3.77

4.57

Item

50

48

29

40

38

21

Competency Description Conduct consistent staff evaluations which effectively tie rewards and punishment to performance and counsel staff and leadership on means to improve performance Apply standards of evaluation that are consistent with the church's management plan Make use of well-planned information systems to communicate with staff and leadership Develop a human resource plan (spurious competency) Plan staff and membership development activities (spurious competency) Develop and administer a leadership training program designed to provide an ever-increasing number of potential leaders (spurious competency)

Factor II - Interpersonal Skills Load

.78

.76

.69

.61

.57

.55

.55

.54

.53

.52

.49

.47

.44

Mean

4.72

4.49

4.44 4.97

4.46

4.13

4.23

4.23

4.06

3.99

4.09

4.60

4.32

Item

44

43

42 45

41

47

30

36

39

46

33

31

28

Competency Description Create an environment where independent thought is encouraged Understand and apply skills of conflict management to resolve differences Develop and practice group leadership skills Build and maintain staff morale Understand and use knowledge of power and authority effectively Involve staff and lay leadership in the development of performance standards Use knowledge and skills of leadership techniques in managing the activities of staff Apply knowledge of appropriate communication techniques in directing staff and congregation towards achievement of goals Participate in continuing education programs to broaden personal growth and understanding Develop and use evaluation standards that are accurate and mirror the church's organization structure Design and modify individual positions to fit capabilities and/or motivation of the existing staff Work to create harmony of all activities to facilitate goals and objectives Delegate authority and responsibility to staff and lay leadership (spurious competency)

Factor III - Implementing and Decision Making Sub-Factor Ilia - Staffing

Load

.56

.52

Mean

4.11

4.07

Item

1

10

Competency Description Participate in defining individual qualifications for staff and leadership positions Modify the organizational plan to take into account available staff and leadership

Table A2—Continued. Boersma's pastoral leadership competency model (listed by factor in order of factor load) (Boersma 1988, 84-92)

Load

.50

.44

Mean

4.48

4.81

Item

16

4

Competency Description Assist in recruiting, selecting, training and developing staff, lay leadership, and others Involve the existing staff and lay leadership in the process of developing a mission or purpose statement (spurious competency)

Factor III - Implementing and Decision Making Sub-Factor Illb - Directing

Load

.62

.62

.60

.60

.56

.34

Mean

4.25

4.94

4.07

4.46 4.47

4.95

Item

2

5

6

3 7

17

Competency Description Group activities to facilitate communication, decision making, and problem solving Plan and initiate change effectively Harmonize personal goals of individuals with goals of the church Apply policies, procedures, and rules uniformly Make decisions and give clear, concise directions Plan and use time effectively in setting work priorities (spurious competency)

Factor III - Implementing and Decision Making Sub-Factor IIIc - Controlling

Load

.64

.60

.50

Mean

4.43

4.14

3.95

Item

9

g

14

Competency Description Adjust plans and take corrective action to keep projects on track Maintain an evaluation program that provides for ongoing feedback on major activities Budget the allocation of resources required to support approved plans

APPENDIX 3

A SYSTEMS APPROACH TO CHRISTIAN MANAGEMENT

243

Table A3. A systems approach to Christian management: leadership and management competencies (Anthony and Estep 2005, 3)

Task

Biblical Integration

Planning

Organizing

Staffing

Directing

Evaluating

Competency

Leading from a theological perspective

Building a mission and vision

Developing a strategic ministry plan

Developing goals and objectives

Developing policies and procedures as planning tools

Preparing and reading a budget

Employing Ministry by Objectives or other planning techniques

Developing appropriate organizational structures

Preparing job descriptions

Conducting effective meetings

Leading change effectively

Effective decision making

Recruiting and screening volunteers

Staff development

Legal and ethical considerations in ministry

Developing leaders

Mentoring others

Transforming groups into teams

Understanding and employing effective leadership strategies

Working with boards and committees

Conducting performance reviews

Evaluating the effectiveness of programs

APPENDIX 4

COMPREHENSIVE LIST OF MINISTRY LEADERSHIP COMPETENCIES REVIEWED IN

PRECEDENT LITERATURE

Blizzard (1956) 1. Administrator (manager of the parish) 2. Organizer (leadership/participation/planning in local church/community contexts) 3. Pastor (developing and maintaining interpersonal relationships) 4. Preacher (preparation and delivery of sermons) 5. Priest (liturgist, worship leader, and officiating in rites of the church) 6. Teacher (preparation for/instruction in local church schools, classes, and study groups)

Moates(1981) 1. Preacher-Worship leader (sermons, public worship, and administering sacraments) 2. Teacher (activities concerned with instructing others, primarily in the church) 3. Scholar-Thinker (all study activities in preparation for worship, teaching, etc.) 4. Pastor (involvement in interpersonal activities with members/others as shepherd) 5. Counselor-Advisor (formal counselor role vice more informal pastor role) 6. Priest (sacraments/ceremonies: communion, baptism, funerals, and weddings) 7. Evangelist-Outreacher (communicating the gospel to those outside the church) 8. Fellowshipper-Friend (activities involving fellowship with members or others) 9. Ministerial Peer (professional interaction with other ministers) 10. Church-Ministerial Figure (representative of church served or ministerial profession) 11. Devotionalist-Intercessor (giving devotionals, offering prayer for church and others) 12. Administrator-Manager (planning, organizing, controlling, leading, finances/facility) 13. Administrator-Worker (all management activities not involving other persons) 14. Worker (errands, janitorial work, opening and closing the church, etc.) 15. Subordinate (direct contact with a superior) 16. Unsuccessful Visitor (time spent in unsuccessful attempts to contact others) 17. Believer-Saint (all private meditation, prayer, and personal devotional exercises)

Boersma (1988) Strategic Pathfinding 1. Develop written, measurable goals/objectives 2. Environmental scanning to identify obstacles to the mission 3. Understand and implement a planning process in the church 4. Develop policies and procedures 5. Develop a staff plan based on church goals/objectives 6. Identify/prioritize key programs to accomplish the mission 7. Develop/maintain a church mission statement 8. Develop/maintain a philosophy of ministry 9. Plan/implement a needs assessment

244

Operational Pathfinding 1. Develop a reporting system to monitor implementation of the plan 2. Determine how critical data will be gathered to monitor plan implementation 3. Develop an organization plan/structure to fit the church's strategic plan 4. Use techniques such as MBO to control/evaluate 5. Develop a church-wide organization chart to depict line/staff relationships 6. Develop/set individual performance criteria 7. Develop written job descriptions for staff/leadership 8. Help staff/leadership develop personal goals/objectives 9. Conduct consistent staff evaluations with appropriate rewards/punishment 10. Apply standards of evaluation consistent with church's management plan 11. Use well-planned information systems to communicate with staff/leadership 12. Develop human resource plan 13. Plan staff/membership development activities 14. Develop/administer a leadership training program to populate leadership pool Interpersonal Skills 1. Create an environment to encourage independent thought 2. Apply conflict management skills to resolve differences 3. Practice group leadership skills 4. Build and maintain staff morale 5. Use knowledge of power and authority effectively 6. Involve staff and lay leadership in developing performance standards 7. Apply leadership techniques in managing staff activities 8. Participate in continuing education programs for personal growth 9. Develop accurate evaluation standards that mirror the church's organization/structure 10. Design/modify individual positions to fit capabilities/motivation of existing staff 11. Work to create harmony of all activities to facilitate goals/objectives 12. Delegate authority and responsibility to staff and lay leadership Staffing 1. Participate in defining individual qualifications for staff/leadership positions 2. Modify organizational plan to account for available staff/leadership 3. Assist in recruiting, selecting, training, and developing staff/lay leadership/others 4. Involve existing staff/lay leadership in developing a mission/purpose statement Directing 1. Use group activities to facilitate communication, decision making, problem solving 2. Plan and initiate change effectively 3. Harmonize individuals' personal goals with church goals 4. Apply policies, procedures, and rules uniformly 5. Make decisions and give clear, concise directions 6. Plan and use time effectively in setting work priorities Controlling 1. Adjust plans and take corrective action to keep projects on track 2. Maintain an evaluation program that provides for ongoing feedback on major activities 3. Budget allocation of resources required to support approved plans

Barna(1997) 1. Effective communication 2. Identifying, articulating, and casting vision 3. Motivating people 4. Coaching and developing people 5. Synthesizing information 6. Persuading people 7. Initiating strategic action 8. Strategic thinking

246

9. Resolving conflict 10. Developing resources 11. Delegating authority and responsibility 12. Reinforcing commitment 13. Celebrating successes 14. Decision making 15. Team building 16. Instigating evaluation 17. Creating a viable corporate culture 18. Maintaining focus and priorities 19. Upholding accountability 20. Identifying opportunities for influence 21. Relating everything back to God's plans and principles 22. Modeling spiritual disciplines 23. Managing other key leaders

Ford (1997) Leads like Jesus 1. Can articulate and demonstrate a Christ-centered leadership philosophy 2. Servant attitude 3. Understands the importance of team ministry 4. Raises up leaders 5. Empowers followers 6. Develops strategies for ministry 7. Grasps the role of suffering in leadership 8. Communicates vision and purpose effectively Manages Well 1. Manages priorities and self 2. Knows how to strategize, plan, organize, control, and evaluate 3. Knows how to staff, build a team, and supervise 4. Can administratively manage systems 5. Can budget, raise funds, and control them responsibly Leads Skillfully 1. Understands his/her leadership style and can adapt it to meet the group's need 2. Can engage conflict constructively and lead groups to reconciliation 3. Has an effective strategy for problem solving and decision making 4. Communicates well verbally and in writing throughout the organization 5. Continually questions followers and others for feedback

Coggins (2004) Character 1. A strong faith 2. Assurance of calling 3. Possessing integrity 4. Having a love for people 5. Leading by example 6. Being authentic 7. Having a healthy marriage, if married 8. Being a personal disciple 9. Being a person of prayer and witness 10. Exhibiting the fruit of the spirit Knowledge 1. Knowledge of God's word 2. God-centered biblical ministry

3. Spiritual disciplines 4. Relating faith to the modern world 5. Leading change 6. Knowledge of people being served 7. Knowledge of self 8. Team ministry dynamics 9. Knowledge of personal limitations 10. Basic leadership principles and theory Behavior 1. Being evangelistic 2. Communicating effectively 3. Relationship skills 4. Preaching to change lives 5. Able to cast vision 6. Leading by serving others 7. Developing others for ministry 8. Accurate interpretation of biblical material 9. Developing and leading from a shared vision 10. Building an effective ministry team Transfer Competencies 1. Having a teachable spirit 2. Being a self starter 3. Willing to assume responsibility 4. Flexible 5. Being a motivator 6. Cooperative with others 7. Possessing a healthy self confidence 8. Adaptable to varying situations 9. Being a problem solver 10. Being a willing team member instead of a team leader

Anthony and Estep (2005) Biblical Integration 1. Leading from a theological perspective Planning 1. Building a mission and vision 2. Developing a strategic ministry plan 3. Developing goals and objectives 4. Developing policies and procedures as planning tools 5. Preparing and reading a budget 6. Employing ministry by objectives or other planning techniqu Organizing 1. Developing appropriate organizational structures 2. Preparing job descriptions 3. Conducting effective meetings 4. Leading change effectively 5. Effective decision making Staffing 1. Recruiting and screening volunteers 2. Staff development 3. Legal and ethical considerations in ministry Directing 1. Developing leaders 2. Mentoring others

3. Transforming groups into teams 4. Understanding and employing effective leadership strategies 5. Working with boards and committees Evaluating 1. Conducting performance reviews 2. Evaluating the effectiveness of programs

Thomas (2004) 1. Vision 2. Integrity 3. Risk taker 4. Change agent 5. Empowerment 6. Strategist 7. Communicator 8. Motivator 9. Decision maker 10. Competent 11. People skills 12. Time management 13. Delegating 14. Servanthood 15. Trustworthy 16. Encourager 17. Team builder 18. Conflict management 19. Modeling

Jones(2005) Visionary 1. A sense of mission 2. A clear vision of what God wants for their local church 3. Effective communication of the vision. Change Agent 1. Creating an environment conducive to change 2. Providing opportunities for the congregation to take ownership for change 3. Taking calculated risks 4. Making difficult decisions as required Shepherd 1. Being a people person 2. Receiving positive feedback from congregants indicating a caring approach to ministry 3. Following through with commitments 4. Being a good listener Servant to Constituency 1. Discerning needs in the congregation 2. Being more concerned with others than self Delegator 1. Releasing people to carry out their responsibilities 2. Seeing congregants as being able to carry out most duties as well as the pastor 3. Providing leadership training for the congregation 4. Trusting lay leaders in the church Lifelong learner 1. Being self-described as a lifelong learner 2. Having a personal development plan for continuing education, research, and study

Meade (2006) Thinking (Head) 1. Semiotic awareness (the ability to pay attention) 2. Visioneering (engineering a shared, God-honoring vision) 3. Imagineering (imagination and creativity) 4. Lifelong learning Doing (Hand) 1. Being a good example 2. Translating biblical material in culturally relevant ways 3. Being an intentional architect of healthy corporate culture 4. Strong relational skills 5. Using mechanisms to filter information and translate it into wisdom 6. Clearly communicating with others using multiple modes 7. Building high-performing teams Being (Heart) 1. Strong moral character 2. Spiritual passion 3. Integrity in public and private

APPENDIX 5

COMPREHENSIVE LIST OF MILITARY LEADERSHIP COMPETENCIES REVIEWED IN

PRECEDENT LITERATURE

U.S. Army (2006) Leads Others 1. Establishes and imparts clear intent and purpose 2. Uses appropriate influence techniques to energize others 3. Conveys the significance of the work 4. Maintains and enforces high professional standards 5. Balances requirements of mission with welfare of followers 6. Creates and promulgates vision of the future Extends Influence Beyond the Chain of Command 1. Understands the sphere of influence, means of influence, and limits of influence 2. Builds trust 3. Negotiates for understanding, builds consensus, and resolves conflict 4. Builds/maintains alliances (business associations, interest groups, support networks) Leads by Example 1. Displays character by consistently modeling Army values through actions/attitudes 2. Exemplifies the Warrior Ethos 3. Demonstrates commitment to the Nation, Army, unit, soldiers, community, partners 4. Leads with confidence in adverse situations 5. Demonstrates technical and tactical knowledge and skills 6. Understands importance of conceptual skills and models them to others 7. Seeks and is open to diverse ideas and points of view Communicates 1. Listens actively 2. Determines information-sharing strategies 3. Employs engaging communication techniques 4. Conveys thoughts and ideas to ensure shared understanding 5. Presents recommendations so others understand advantages 6. Is sensitive to cultural factors in communication Creates a Positive Environment 1. Fosters teamwork, cohesion, cooperation, and loyalty 2. Encourages subordinates to exercise initiative, accept responsibility, take ownership 3. Creates a learning environment 4. Encourages open and candid communications 5. Encourages fairness and inclusiveness 6. Expresses and demonstrates care for people and their well-being 7. Anticipates people's on-the-job needs 8. Sets and maintains high expectations for individuals and teams 9. Accepts reasonable setbacks and failures

250

Prepares Self 1. Maintains mental and physical health and well-being 2. Maintains self awareness; employs self understanding and recognizes impact on others 3. Evaluates and incorporates feedback from others 4. Expands knowledge of technical, technological, and tactical areas 5. Expands conceptual and interpersonal capabilities 6. Analyzes and organizes information to create knowledge 7. Maintains relevant cultural awareness 8. Maintains relevant geopolitical awareness Develops Others 1. Assesses current developmental needs of others 2. Fosters job development, job challenge, and job enrichment 3. Counsels, coaches, and mentors 4. Facilitates ongoing development 5. Supports institutional-based development 6. Builds team or group skills and processes Gets Results

1. Prioritizes, organizes, and coordinates taskings for teams or other organizational units 2. Identifies and accounts for individual and group capabilities and commitment to task 3. Designates, clarifies, and deconflicts roles 4. Identifies, contends for, allocates, and manages resources 5. Removes work barriers 6. Recognizes and rewards good performance 7. Seeks, recognizes, and takes advantage of opportunities to improve performance 8. Makes feedback part of work processes 9. Executes plans to accomplish the mission

10. Identifies/adjusts to external influences on the mission or taskings and organization

U.S. Navy (Center for Naval Leadership, au.af.mil) Leading Change 1. Creativity and innovation 2. External awareness 3. Flexibility 4. Service motivation 5. Strategic thinking 6. Vision Leading People 1. Developing people 2. Conflict management 3. Leveraging diversity 4. Professionalism 5. Team building 6. Combat/crisis leadership Working with People 1. Influencing/negotiating 2. Oral communication 3. Partnering 4. Political awareness 5. Written communication Resource Stewardship 1. Financial management 2. Leveraging technology 3. Human resource management

Accomplishing Mission 1. Responsibility, authority, and accountability 2. Decisiveness/risk management 3. Continuous improvement 4. Problem solving 5. Technical credibility

U.S. Marine Corps (1995) Leadership Traits

1. Integrity 2. Justice 3. Enthusiasm 4. Bearing 5. Endurance 6. Unselfishness 7. Loyalty 8. Judgment 9. Tact

10. Initiative 11. Dependability 12. Decisiveness 13. Courage 14. Knowledge

Leadership Principles 1. Be technically and tactically proficient 2. Know yourself and seek self-improvement 3. Know your Marines and look out for their welfare 4. Keep your Marines informed 5. Set the example 6. Ensure the task is understood, supervised, and accomplished 7. Train your Marines as a team 8. Make sound and timely decisions 9. Develop a sense of responsibility among your subordinates

10. Employ your unit in accordance with its capabilities 11. Seek responsibility, and take responsibility for your actions

U.S. Coast Guard (2006) Leading Self 1. Accountability and responsibility 2. Aligning values 3. Followership 4. Health and well-being 5. Self awareness and learning 6. Personal conduct 7. Technical proficiency Leading Others 1. Effective communication 2. Team building 3. Influencing others 4. Mentoring 5. Respect for others and diversity management 6. Taking care of people

253

Leading Performance and Change 1. Conflict management 2. Customer focus 3. Decision making and problem solving 4. Management and process improvement 5. Vision development and implementation 6. Creativity and innovation Leading the Coast Guard 1. Financial management 2. Technology management 3. Human resource management 4. External awareness 5. Political savvy 6. Partnering 7. Entrepreneurship 8. Stewardship 9. Strategic Thinking

U.S. Air Force (2006a) Personal Leadership 1. Exercise sound judgment 2. Adapt and perform under pressure 3. Inspire trust 4. Lead courageously 5. Assess self 6. Foster effective communications Leading People/Teams 1. Drive performance through shared vision, values, and accountability 2. Influence through win/win solutions 3. Mentor and coach for growth and success 4. Promote collaboration and teamwork 5. Partner to maximize results Leading the Institution 1. Shape Air Force strategy and direction 2. Command organizational success via enterprise integration and resource stewardship 3. Embrace change and transformation 4. Drive execution 5. Attract, retain, and develop talent

Office of Personnel Management (2006) Functional Competencies 1. Interpersonal skills 2. Oral communication 3. Integrity/honesty 4. Written communication 5. Continual learning 6. Public service motivation Leading Change 1. Creativity and innovation 2. External awareness 3. Flexibility 4. Resilience 5. Strategic thinking

254

6. Vision Leading People 1. Conflict management 2. Leveraging diversity 3. Developing others 4. Team building Results-Driven 1. Accountability 2. Customer service 3. Decisiveness 4. Entrepreneurship 5. Problem solving 6. Technical credibility Business Acumen 1. Financial management 2. Human capital management 3. Technology management

Air Force Chaplain Leadership (1995) 1. Volunteer recruitment, training, equipping, supervision, and recognition 2. Developing readiness and contingency support plans 3. Needs assessment for parish and industrial ministry 4. Developing religious support plans 5. Strategic planning for military ministry 6. Maintaining necessary documentation 7. Conducting military evaluations (feedback, performance reports, awards, decorations) 8. Administering corrective actions/military discipline (letters of counseling/reprimand) 9. Understanding Air Force manpower standards

10. Supervising government civilians and contract employees 11. Budgeting and developing financial plans for chapel funds 12. Budgeting and developing financial plans for appropriated funds 13. Understanding Air Force contracting procedures 14. Supervising Reserve personnel 15. Coordinating with wing leadership and higher headquarters

APPENDIX 6

INITIAL LIST OF LEADERSHIP COMPETENCIES SELECTED FOR THE CURRENT STUDY

1. Leads from the perspective of the wing's senior pastor 2. Leads as a primary means of glorifying God 3. Leads as an act of stewardship to God and Country 4. Leads as a primary means of serving others 5. Is more concerned with others than himself/herself 6. Models Air Force core values 7. Is an example others would like to follow 8. Serves regularly as preacher/worship leader for the chapel community 9. Is a competent preacher

10. Is a competent worship leader/liturgist 11. Has reputation as a competent counselor 12. Carries fair share of counseling load 13. Is highly visible around the wing 14. Proactive involvement with wing leadership 15. Proactive involvement with higher headquarters 16. Proactive involvement with wing Integrated Delivery System (IDS)/Community

Action Information Board (CAIB) 17. Provides sound advice to wing leadership 18. Practices spiritual disciplines (prayer, Scripture study, etc.) 19. Models life-changing faith and spiritual passion 20. Meets suspenses as assigned by wing leadership and higher headquarters 21. Has a clear vision for the chapel team 22. Communicates vision to the chapel staff and worshipping community 23. Involves staff in developing a written mission statement 24. Leads staff in developing measurable goals and objectives 25. Implements strategic planning process in leading chapel team 26. Conducts needs assessments to determine chapel action plan 27. Identifies/prioritizes key programs to accomplish the mission 28. Evaluates ministry needs using Doing Global Ministry (DGM) processes 29. Determines ministry plan using Doing Global Ministry (DGM) processes 30. Monitors progress of ministry plan using Doing Global Ministry (DGM) processes 31. Adjusts plans and takes corrective actions to keep projects on track 32. Encourages chapel community to meet base needs before their own 33. Encourages continuous improvement to best meet base needs 34. Encourages creativity, innovation, and risk taking to meet base needs 35. Sets and maintains high expectations for individual and team performance 36. Is a self-starter who gets things done 37. Balances the needs of people and mission 38. Takes appropriate risks to accomplish the mission 39. Prepares budgets to meet needs identified in ministry planning process

255

256

40. Budgets and develops financial plans for Chapel Tithes and Offering Funds (CTOF) 41. Budgets and develops financial plans for appropriated funds 42. Balances parish ministry and industrial ministry involvement in planning ministry 43. Understands and skillfully employs Air Force manpower standards 44. Applies Air Force contracting procedures to meet the mission 45. Organizes chapel staff to make wisest use of motivation/ability of assigned personnel 46. Plans and prioritizes effective use of Reserve personnel 47. Plans and prioritizes effective use of civilian personnel 48. Ensures written job descriptions accurately reflect duties of assigned personnel 49. Ensures local policies and procedures are consistent with Air Force standards 50. Conducts meaningful performance evaluations with appropriate rewards/punishment 51. Administers corrective actions and military discipline to maintain military standards 52. Assists staff develop and achieve personal/professional goals to advance their careers 53. Encourages chapel congregational members to take ownership of the chapel mission 54. Expects chapel volunteers to take responsibility for their fair share of the ministry 55. Provides training for chapel volunteers to accomplish assigned responsibilities 56. Administers a leadership training program for chapel volunteers 57. Applies conflict management skills to resolve differences as soon as possible 58. Builds and maintains staff morale 59. Delegates authority and responsibility to chapel staff and volunteers 60. Empowers chapel staff and volunteers to accomplish assigned responsibilities 61. Holds chapel staff and volunteers accountable for assigned responsibilities 62. Plans and initiates effective change processes affecting the chapel community 63. Makes effective, timely decisions 64. Leads with calm in times of crisis 65. Gives clear, concise directions 66. Develops written readiness and contingency support plans

APPENDIX 7

WING CHAPLAIN LEADERSHIP SURVEY

257

258

The research in which you are a b o u t to participate is designed to better understand the leadership competencies required for performance of U.S. Air Force wing chaplains. This research is being conducted by the Chaplain Service Resource Board (POC: Ch, Lt Col Dondi Costin) for purposes of informing wing chaplain leadership development. This survey has been approved by the Air Force Survey Branch with Survey Control Number USAF SCN 08-036.

I n this research, you will be asked to complete a brief questionnaire .seeking your input on t h e importance of wing chaplain leadership competencies. Any information you provide will be held strictly confidential, and at no time will your name be reported or your name identified with your responses.

Participation in this study is totally voluntary, and you are free to withdraw from the study at any time. By your completion of this survey, you are giving informed consent for the use of your responses in this research.

* Do you agree to participate in this survey?

r YES

r NO

This survey consists of 3 sections and should take no m o r e ' t h a n about 20 minutes to complete.

Section i : Evaluation of Wing/Installation* Chaplain Leadership Competencies - - 7 minutes ("Installation Chaplains serve as Wing Chaplain-equivalents at smaller installations)

Section 2: Professional Information - - 3 minutes

Section 3 : Open-Ended Questions - - 1 0 minutes

Let's begin...

Please indicate your opinion of the importance of the following Wing Chaplain Leadership Competencies by selecting the button which best answers the question:

I n y o u r o p i n i o n , h o w i m p o r t a n t is It f o r W i n g Chaplains t o possess t h e f o l l o w i n g l e a d e r s h i p competencies?

;-X^Leads^rroifTi::the"peir>p«^v.e;6f.;thei^mgi^ s^n;Jor.fp$stpr,:,

2, Leads as a primary means cf glorifying God

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4. Leads as a primary means of serving others

5. More concerned: with-.others than ihinlself/^esise-fr''

6. Models Air Fores core values

7 An example otriers vsoutd hke to foHow

S Models h<gh pftys ca! fitness standa-ds

9 Serves regularly as pjeacher/worsh p leader in chapel

iC Competent preacher

i l , Competent worship leader/ht'jrgist

12 Competent counselQ'

13- Carries fan sheie o f t n e counseling icso

i*J. highly vii.it'Je a r c u " d the wing

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(lD3)/Commoni£y Action information Board (CAIB)

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?G Models hfe chang.ng faith a^e t p i n t ^ a l passion

?J Act ve y p - i y ; f i r tne v.mq, its ^ ^ on ana ts penp e

22 MteLs su^Denses as a*>i gned b/ wed, leadership and higt er **eadq.,d'-te"S

23 \'do s clea' v sion *c* f p r r a p e i team

24 Carnm-ni^dte'. vision 13 c* a pel team and worshipping community

J.S I^vclve^ bt^ft i [ deve G,J ng a wrilU?' » ission s t a l e n t r *.

2b Leadb s t a l ' i"i developing measurable gcais ana j y j e c t i v e s

27 i T ' p l r m o n t s tiatoQsC p . a n r ^ q pne^s^cs i " l o a ^ n g chap*>l team 2 f Cn"du;;t$ r&&c> a ^ c ^ m ^ n t * . to c p r c m i n o rhape act<cn Pl?n 29 Irir—tif c^/p^io* f i / e - . koy prqg-a^" -> to a-remphsh " f c mi , M O " 3D Fva uatos f-in.srf-y ncsds J v n g O o r g ^lopal M i n i f y (bGM) processes

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:.3l:.!De$ertnine"S:m(nistrvi:p.fan.:U5ing DGH. :proce5$es: :.

32. Monitors program of ministry plan using DGM processes

:33.^A|djus?s:;pla:ns;3rVd;ta;kes":COfreciive acVto'hs';.to keep/pr<#eek\.

34, Encourages chapel community to meet base needs before f- f:. their own

3S-V Efi'cbyrsges.co^ to" iii&et.&a^^fie^di^^V^i-^C'":•!..,• ,, : ;;VT; : : ;

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<30, Takes, appropriate risks to accomplish the missitm C C-

. : ;^i ; i: Prepares, budgets to., ro'eet; n;e'e:ds?dentined in: ministry •:'••• / p • p "planning.process.' 42. Budgets and deveicps financial plans for Chape! TU:nes ^ ^ and Offermg ?iind* ( C W ) •^3;"B;«:di3'e^s:8nd' de'veiops.f.^ancisi;plans :for appropriated:

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44. Balances aarish ministry and industrial ministry p p. involvement m planting mmistry 45. Understands and skiH[\s!1y employs AM- Force manpower f. f* standards

I n your opinion, how important \s it for Wing Chaplains to possess the following leadership competencies?

46 understands and app res A-t ~otce contracting p-ocertii'es to meet m ssion •W Or<gam^eb enapel sta** to make wss&^t use of f e n.ctivdtio^ d'td dbi il\eh of assigned peri.o™ne

48 Plans and p n o n ^ e s effect ve use of R f S E ^ v f pe>";or>''el

40 '-'lans a -d pi o n l i / e s effect ve ^ e of CHILIAN personnel

hO Frmirch w»nWn job descnp'.iorTi t>ccuratcl\ reflect duties o* a&vQned personnel 5\ i riMirc^ icro pel c <?:* a^rt :>roredun?^ are ccnslste-t «v Lh Afr f c ^ e btnndarCs 52 Ccncucib m e a n i n g p e r ' j ' m a n c e eva udt.ens w tr t

appropriate *ewdrJi/t.orreUive aetiL**

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•jS Adrni^istf *. can ret vp actions and md tar> di^np mo to TamLa'n military vandarcK

56 Clearly understands carpet issues ^mque to enlisted r^e^bers {enhsred ' o T e strvctu***, piomooon ^yst^m, decumenung caieei f<eidA*pq ad? tra nine;, ptc ) S/ Cofibi&tti'U « models Religious S„ooort 1ea " IKST)

concept w th ;*uper<iueiKteni/NCOIC SS Help--, staff deve'op and achieve personal/p^o'esMonai 50dK to advance their career*) b9 £"cQurages chape) congregatrofal members to t a k t ownership of the rh^ppi r*i<^icn SO Expects ciane* volunteers to take respor-venty for their share of the ministry

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I n your opinion., how important is it for Wing Chaplains to possess the following leadership competencies?

63 Provides training for chapel volunteers to s c c o ^ ' p l i ^ asbtyned responsibilities 62 AdTtimsLe'-^ a leaders" ip training p i o g r a n for c a o e i • a ur eer^ o : - p p i es CJ f ct management k h to resolve differences

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:^.*j>iynoJ f.e,*ppn.>ibiiuie^,;. 68. Plants, and initiates effective change processes affecting

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70. Leads with calm in times of crisis

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12. Develops written readiness and contingency support pi.an$

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List b e l o w A D D I T I O N A L COMPETENCIES y o u t h i n k s h o u l d have been on t h i s list, if a n y :

J

CURRENT PAY GRADE:

TIME I N SERVICE (YEARS):

RELIGIOUS PREFERENCE:

HIGHEST EDUCATION LEVEL:

HIGHEST PME LEVEL:

HIGHEST PME LEVEL-METHOD OF COMPLETION:

CURRENT ASSIGNMENT (AT HOME S T A T I O N ) :

LEVEL OF CURRENT ASSIGNMENT (AT HOME S T A T I O N ) :

N u m b e r of ACTIVE DUTY CHAPLAINS o n y o u r s t a f f :

N u m b e r o f ACTIVE DUTY CHAPLAIN ASSISTANTS o n y o u r s t a f f :

N u m b e r o f ACTIVE DUTY MEMBERS y o u CURRENTLY SUPERVISE ( a l l t h o s e in y o u r r e p o r t i n g c h a i n ) :

N u m b e r o f RESERVISTS (Chaplains and Chaplain A s s i s t a n t s ) y o u CURRENTLY SUPERVISE ( a l l t h o s e in y o u r r e p o r t i n g c h a i n ) :

263

N u m b e r of PAID C I V I L I A N S ( i n c l u d i n g c o n t r a c t o r s ) y o u CURRENTLY SUPERVISE ( a l l t h o s e in y o u r r e p o r t i n g c h a i n ) :

* CURRENT P O S I T I O N :

N u m b e r o f ASSIGNMENTS { i n c l u d i n g t h i s a s s i g n m e n t ) you have served as a W I N G / I N S T A L L A T I O N CHAPLAIN: r ~ i

N u m b e r of TOTAL YEARS ( i n c l u d i n g t h i s y e a r ) y o u have s e r v e d as a W I N G / I N S T A L L A T I O N CHAPLAIN:

I Zl

Level of a s s i g n m e n t IMMEDIATELY PRIOR t o y o u r CURRENT j o b :

I 3 Position held IMMEDIATELY PRIOR t o y o u r CURRENT JOB:

On a v e r a g e , n u m b e r o f WEEKENDS PER MONTH y o u p r e a c h o r lead w o r s h i p i n y o u r c h a p e l :

CHAPEL I N F O R M A T I O N :

(NOTE; Use NUMBERS o n l y , as t h e s y s t e m w i l l NOT accept o t h e r c h a r a c t e r s such as d o l l a r signs or commas.) CHAP-AIM-LED ViORSH.-p ' A~ENDAKtE (rtEEk-Yl " "

RfcJGIOJS fcOUCA-ION , A-TfcNDA\Cfc vWtfcK-Y)

i N N J A - APPROPRIATED ~ ',

8JDGET (IN DOLLARS) '

ANNUAL CTOF 3JD&ET (IN 30LLARS)

H o w PREPARED d i d y o u feel f o r y o u r CURRENT JOB as a W I N G / I N S T A L L A T I O N CHAPLAIN?

C Highly Unprepared 0 Unprepared C Somewhat Prepared C Prepared C Highly Prepared

H o w w o u l d y o u r a t e y o u r CURRENT level o f PERFORMANCE as a

W I N G / I N S T A L L A T I O N CHAPLAIN?

C Poor C Marginal f* Satisfactory C Excellent C Outstanding

264

H o w PROFESSIONALLY SATISFIED are YOU i n y o u r CURRENT JOB as a

W I N G / I N S T A L L A T I O N CHAPLAIN?

<~ Highly Dissatisfied !~ Dissatisfied <"* Somewhat Satisfied O Satisfied C" Highly Satisfied

Describe w h a t y o u LIKE MOST a b o u t being a W I N G / I N S T A L L A T I O N CHAPLAIN,

i

Describe w h a t y o u LIKE LEAST a b o u t being a W I N G / I N S T A L L A T I O N CHAPLAIN.

I

Describe y o u r GREATEST CHALLENGE as a W I N G / I N S T A L L A T I O N CHAPLAIN. i i

Discuss w h i c h o f y o u r EDUCATIONAL EXPERIENCES p r e p a r e d y o u most t o serve as a W I N G / I N S T A L L A T I O N CHAPLAIN.

J

Discuss w h i c h of y o u r PREVIOUS ASSIGNMENTS p r e p a r e d y o u m o s t t o serve as a W I N G / I N S T A L L A T I O N CHAPLAIN.

TD

Do you w a n t t o serve as a W I N G / I N S T A L L A T I O N CHAPLAIN again? W h y ?

W h a t CHANGES s h o u l d be m a d e t o t h e w a y W I N G / I N S T A L L A T I O N CHAPLAINS a r e PREPARED f o r t h e i r j o b s ?

What ADVICE w o u l d y o u give t o a NEW W I N G / I N S T A L L A T I O N CHAPLAIN?

J

Please p r o v i d e a n y ADDITIONAL COMMENTS y o u have r e g a r d i n g W I N G / I N S T A L L A T I O N CHAPLAIN LEADERSHIP.

* Click here t o c o m p l e t e t h i s s u r v e y

C- End Survey

Based on Y O U R m o s t r e c e n t e x p e r i e n c e , h o w PREPARED a r e W I N G / I N S T A L L A T I O N

C H A P L A I N S for t h e i r j o b s ?

O Highly Unprepared C Unprepared C Somewhat Prepare* C Prepared C Highly Prepared

Based on y o u r m o s t r e c e n t e x p e r i e n c e , h o w w e l l do W I N G / I N S T A L L A T I O N

C H A P L A I N S PERFORM t h e i r jobs?

f Poor r Marginal C Satisfactory ^ Excellent C Outstanding

H o w P R O F E S S I O N A L L Y S A T I S F I E D a r e Y O U in y o u r C U R R E N T JOB?

C Highly Dissatisfied C Dissatisfied C Somewhat Satisfied C Satisfied C Highly Satisfied

D e s c r i b e f r o m y o u r e x p e r i e n c e w h a t W I N G / I N S T A L L A T I O N C H A P L A I N S h a v e DONE

WELL in t h e i r leadership roles.

Describe f r o m y o u r e x p e r i e n c e w h a t W I N G / I N S T A L L A T I O N C H A P L A I N S could DO

BETTER in t h e i r l e a d e r s h i p roles.

D e s c r i b e t h e GREATEST CHALLENGE f a c e d by a W I N G / I N S T A L L A T I O N C H A P L A I N .

W h a t CHANGES s h o u l d b e m a d e t o t h e w a y W I N G / I N S T A L L A T I O N C H A P L A I N S a r e

PREPARED f o r t h e i r j o b s ?

W h a t A D V I C E w o u l d y o u g i v e t o a N E W W I N G / I N S T A L L A T I O N CHAPLAIN?

I H Please provide a n y A D D I T I O N A L COMMENTS y o u h a v e r e g a r d i n g

W I N G / I N S T A L L A T I O N C H A P L A I N L E A D E R S H I P .

APPENDIX 8

RANK ORDER (BY MEAN) OF 72 WING CHAPLAIN LEADERSHIP COMPENTENCIES

Table A4. Rank order (by mean) of 72 wing chaplain leadership competencies

Leadership Competency (by competency number)

23. Has a clear vision for the chapel team 6. Models Air Force core values

24. Communicates vision to chapel team and worshipping community 18. Provides sound advice to wing leadership 15. Proactively involved with wing leadership 71. Gives clear, concise directions

7. An example others would like to follow 54. Effective Officer Performance Report writer 70. Leads with calm in times of crisis 64. Builds and maintains staff morale 69. Makes effective, timely decisions. 22. Meets suspenses as assigned by wing leadership and higher headquarters 4. Leads as a primary means of serving others 39. Balances the needs of people and mission 5. More concerned with others than himself/herself 66. Empowers chapel staff and volunteers to accomplish assigned responsibility 52. Conducts meaningful performance evaluations with appropriate rewards/corrective action 53. Effective Enlisted Performance Report (EPR) writer 67. Holds chapel staff and volunteers accountable for assigned responsibilities

Rank

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

Mean

4.79

4.74

4.73

4.72

4.71

4.70

4.70

4.70

4.69

4.66

4.65

4.65

4.63

4.59

4.58

4.57

4.56

4.56

4.51

Standard Deviation

0.49

0.50

0.55

0.49

0.52

' 0.50

0.54

0.54

0.54

0.54

0.55

0.63

0.62

0.56

0.69

0.60

0.58

0.69

0.60

Factor

5

10

5

5

13

4

10

7

4

4

4

5

13

11

11

14

2

7

14

268

Table A4—Continued. Rank order (by mean) of 72 wing chaplain leadership competencies

Leadership Competency (by competency number)

47. Organizes chapel staff to make wisest use of the motivation and abilities of assigned personnel 3. Leads as an act of stewardship to God and Country 19. Practices the spiritual disciplines (prayer, Scripture study, etc.) 65. Delegates authority and responsibility to chapel staff and volunteers 14. Highly visible around the wing

2. Leads as a primary means of glorifying God 21. Actively prays for the wing, its mission, and its people 58. Helps staff develop and achieve personal/professional goals to advance their careers 51. Ensures local policies and procedures are consistent with Air Force standards 29. Identifies/prioritizes key programs to accomplish the mission 56. Clearly understands career issues unique to enlisted members (enlisted force structure, promotion system, documenting career field/ upgrade training, etc.) 37. Sets and maintains high expectations for individual and team performance 59. Encourages chapel congregational members to take ownership of the chapel mission 63. Applies conflict management skills to resolve differences as soon as possible 55. Administers corrective actions and military discipline to maintain standards

Rank

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

Mean

4.50

4.49

4.47

4.47

4.46

4.45

4.45

4.44

4.41

4.39

4.38

4.38

4.36

4.36

4.36

Standard Deviation

0.63

0.74

0.80

.0.62

0.73

0.81

0.85

0.67

0.69

0.72

0.67

0.66

0.75

0.65

0.72

Factor

2

3

3

14

13

3

3

11

2

1

7

10

12

NA

10

269

Table A4—Continued. Rank order (by mean) of 72 wing chaplain leadership competencies

Leadership Competency (by competency number)

38. Self-starter who gets things done 26. Leads staff in developing measurable goals and objectives 20. Models life-changing faith and spiritual passion 27. Implements strategic planning processes in leading chapel team 36. Encourages creativity, innovation, and risk taking to meet base needs 60. Expects chapel volunteers to take responsibility for their share of the ministry 68. Plans and initiates effective change process affecting the chapel community 40. Takes appropriate risks to accomplish the mission 43. Budgets and develops financial plans for appropriated funds 33. Adjusts plans and takes corrective actions to keep projects on track 45. Understands and skillfully employs Air Force manpower standards 16. Proactively involved with higher headquarters 44. Balances parish ministry and industrial ministry involvement in planning ministry 35. Encourages continuous improvement to meet base needs 41. Prepares budgets to meet needs identified in ministry planning process 28. Conducts needs assessments to determine chapel action plan 1. Leads from the perspective of the wing's senior pastor

Rank

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

Mean

4.36

4.36

4.33

4.32

4.29

4.28

4.24

4.24

4.24

4.23

4.23

4.22

4.21

4.19

4.18

4.18

4.15

Standard Deviation

0.78

0.80

0.86

0.79

0.78

0.76

0.72

0.74

0.77

0.73

0.83

0.78

0.80

0.74

0.79

0.86

1.04

Factor

11

1

3

1

9

12

4

11

8

1

2

13

NA

9

8

1

3

270

Table A4—Continued. Rank order (by mean) of 72 wing chaplain leadership competencies

Leadership Competency (by competency number)

72. Develops written readiness and contingency support plans 57. Consistently models Religious Support Team (RST) concept with Superintendent/NCOIC 50. Ensures written job descriptions accurately reflect duties of assigned personnel 49. Plans and prioritizes effective use of CIVILIAN personnel 46. Understands and applies Air Force contracting procedures to meet mission 48. Plans and prioritizes effective use of RESERVE personnel 25. Involves staff in developing a written mission statement 42. Budgets and develops financial plans for Chapel Tithes and Offering Funds (CTOF) 12. Competent counselor

8. Models high physical fitness standards 30. Evaluates ministry needs using DGM processes 34. Encourages chapel community to meet base needs before their own 61. Provides training for chapel volunteers to accomplish assigned responsibilities 31. Determines ministry plan using DGM processes 32. Monitors progress of ministry plan using DGM processes 62. Administers a leadership training program for chapel volunteers 17. Proactively involved with wing Integrated Delivery System (IDSyCommunity Action Information Board (CAIB)

Rank

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

Mean

4.15

4.14

4.11

4.11

4.11

4.09

4.04

4.03

4.01

3.98

3.98

3.97

3.95

3.89

3.85

3.69

3.66

Standard Deviation

0.82

0.90

0.83

0.78

0.76

0.81

0.97

0.86

0.89

0.89

1.03

0.88

0.82

1.03

1.01

0.89

0.94

Factor

2

NA

2

2

2

2

1

8

6

10

1

9

15

1

1

15

13

271

Table A4—Continued. Rank order (by mean) of 72 wing chaplain leadership competencies

Leadership Competency (by competency number)

10. Competent preacher

11. Competent worship leader/ liturgist 9. Serves regularly as preacher/ worship leader in chapel 13. Carries fair share of the counseling load

Rank

69

70

71

72

Mean

3.64

3.38

3.04

3.00

Standard Deviation

1.04

1.11

1.10

1.10

Factor

6

6

6

6

APPENDIX 9

ONE-WAY ANALYSIS OF VARIANCE RESULTS FOR RESEARCH QUESTION 3

Table A5. One-way analysis of variance for enlisted and officer pay grades and Strategic Planning (Factor 1)

ANOVA Results

Source

Model

Error

Total

DF

1

407

408

SS

6.784

227.483

234.267

MS

6.784

0.559

F

12.138

P

0.0006

Comparison of Means

Category

Enlisted

Officer

N

114

295

Mean

4.31

4.02

272

Table A6. One-way analysis of variance for enlisted and officer pay grades and Organizing (Factor 2)

ANOVA Results

Source

Model

Error

Total

DF

1

403

404

ss 1.383

127.622

129.005

MS

1.383

0.317

F

4.366

P

0.0373

Comparison of Means

Category

Enlisted

Officer

N

110

295

Mean

4.34

4.21

Table A7. One-way analysis of variance for enlisted and officer pay grades and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

1

407

408

SS

9.621

168.629

178.250

MS

9.621

0.414

F

23.221

P

2.042e-6

Comparison of Means

Category

Enlisted

Officer

N

115

294

Mean

4.15

4.49

Table A8. One-way analysis of variance for enlisted and officer pay grades and Team Leadership (Factor 4)

ANOVA Results

Source

Model

Error

Total

DF

1

412

413

SS

0.836

73.615

74.451

MS

0.836

0.179

F

4.680

P

0.0311

Comparison of Means

Category

Enlisted

Officer

N

116

299

Mean

4.75

4.65

Table A9. One-way analysis of variance for enlisted and officer pay grades and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

1

412

413

SS

4.433

277.835

282.268

MS

4.433

0.674

F

6.574

P

0.0107

Comparison of Means

Category

Enlisted

Officer

N

115

299

Mean

3.57

3.34

275

Table A10. One-way analysis of variance for grouped pay grades and Strategic Planning (Factor 1)

ANOVA Results

Source

Model

Error

Total

DF

6

402

408

SS

8.521

225.746

234.267

MS

1.420

0.562

F

2.529

P

0.0205

Comparison of Means

Category

E-6

E-7 - E-9

E-5 and below

0-5

0-6 and above

0-4

0-2 - 0-3

N

38

28

48

66

27

68

134

Mean

4.38

4.32

4.25

4.11

4.08

4.06

3.94

Tukey Grouping

A

AB

AB

AB

AB

AB

B

276

Table Al 1. One-way analysis of variance for grouped pay grades and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

6

402

408

ss 10.786

167.464

178.250

MS

1.798

0.417

F

4.315

P

0.0003

Comparison of Means

Category

0-6 and above

0-5

0-4

0-2 - 0-3

E-5 and below

E-7 - E-9

E-6

N

38

28

48

66

27

68

134

Mean

4.62

4.51

4.49

4.45

4.20

4.17

4.06

Tukey Grouping

A

AB

AB

AB

BC

BC

C

Table A12. One-way analysis of variance for grouped pay grades and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

6

407

413

SS

18.582

263.686

282.268

MS

3.097

0.648

F

4.780

P

0.0001

Comparison of Means

Category

E-5 and below

0-6 and above

0-5

E-6

0-2 - 0-3

0-4

E-7 - E-9

N •

48

28

65

37

136

70

30

Mean

3.95

3.49

3.45

3.39

3.29

3.27

3.19

Tukey Grouping

A

B

B

B

B

B

B

278

Table A13. One-way analysis of variance for grouped pay grades and Exemplary Leadership (Factor 10)

ANOVA Results

Source

Model

Error

Total

DF

6

405

411

SS

3.039

87.739

90.778

MS

0.506

0.217

F

2.338

P

0.0313

Comparison of Means

Category

E-6

0-6 and above

E-5 and below

E-7 - E-9

0-5

0-4

0-2 - 0-3

N

38

28

47

30

66

69

134

Mean

4.58

4.56

4.52

4.51

4.42

4.39

4.34

Duncan Grouping

A

AB

ABC

ABC

ABC

BC

C

Table A14. One-way analysis of variance for religious preference of Chaplain Corps members and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

2

405

407

SS

11.676

166.206

177.882

MS

5.838

0.410

F

14.225

P

1.07e-8

Comparison of Means

Category 1

Catholic

Protestant

Mean

4.31

4.46

N

51

327

Category 2

Other

Other

Mean

3.82

3.82 j

N

30

30

padj

0.0024

7.00e-7

279

Table A15. One-way analysis of variance for religious preference of chaplains and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

2

291

293

SS

2.226

86.728

88.954

MS

1.113

0.298

F

3.734

P

0.0250

Comparison of Means

Category 1

Protestant

Mean

4.52

N

249

Category 2

Other

Mean

4.12

N

14

padj

0.0232

Table Al 6. One-way analysis of variance for religious preference of Chaplain Corps members and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

2

410

412

SS

13.882

264.877

278.759

MS

6.941

0.646

F

10.744

P

2.83e-5

Comparison of Means

Category 1

Catholic

Protestant

Catholic

Mean

3.77

3.38

3.77

N

55

327

55

Category 2

Other

Other

Protestant

Mean

2.95

2.95

3.38

N

31

31

327

padj

0.0000

0.0127

0.0029

280

Table A17. One-way analysis of variance for religious preference of chaplains and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

2

296

298

SS

13.915

164.102

178.017

MS

6.957

0.554

F

12.549

P

5.87e-6

Comparison of Means

Category 1

Catholic

Protestant

Catholic

Mean

3.82

3.30

3.82

N

35

249

35

Category 2

Other

Other

Protestant

Mean

2.75

2.75

3.30

N

15

15

249

Z âdj

0.0000

0.0164

0.0003

Table A18. One-way analysis of variance for grouped education levels and Strategic Planning (Factor 1)

ANOVA Results

Source

Model

Error

Total

DF

2

404

406

SS

4.481

228.871

233.352

MS

2.240

F

3.955

P

0.0199

Comparison of Means

Category

Undergraduate (and below)

Master's Degrees

Doctoral Degrees

N

109

238

60

Mean

4.27

4.02

4.09

Tukey Grouping

A

AB

B

Table A19. One-way analysis of variance for grouped education levels and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

2

404

406

SS

9.778

166.590

176.368

MS

4.889

0.412

F

11.857

P

9.91e-6

Comparison of Means

Category 1

Master's

Doctoral

Mean

4.49

4.49

N

236

61

Category 2

Undergrad (and below)

Undergrad (and below)

Mean

4.14

4.14

N

110

110

/?adj

0.0000

0.0018

Table A20. One-way analysis of variance for grouped education levels and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

2

404

406

SS

4.540

274.650

279.190

MS

2.270

F

3.381

P

0.0350

Comparison of Means

Category

Undergraduate (and below)

Master's Degrees

Doctoral Degrees

N

110

241

61

Mean

3.58

3.35

3.32

Tukey Grouping

A

AB

B

282

Table A21. One-way analysis of variance for grouped professional military education levels and Strategic Planning (Factor 1)

ANOVA Results

Source

Model

Error

Total

DF

5

402

407

SS

9.964

224.464

234.428

MS

1.993

0.558

F

3.569

P

0.0036

Comparison of Means

Category 1

NCOA/ SNCOA

Mean

4.40

N

56

Category 2

ASBC/SOS

Mean

3.93

N

133

pad]

0.0015

Table A22. One-way analysis of variance for grouped professional military education levels and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

5

402

407

SS

16.312

161.207

177.519

MS

3.262

0.401

F

8.135

P

2.50e-7

Comparison of Means

Category 1

None

None

ASBC/SOS

ACSC

AWC/NWC

AWC/NWC

Mean

4.59

4.59

4.41

4.52

4.57

4.57

N

34

34

135

63

76

76

Category 2

ALS

NCOA/ SNCOA

ALS

ALS

ALS

NCOA/ SNCOA

Mean

3.93

4.18

3.93

3.93

3.93

4.18

N

43

57

43

43

43

57

padj

0.0001

0.0398

0.0004

0.0001

3.40e-6

0.0073

283

Table A23. One-way analysis of variance for grouped professional military education levels and Team Leadership (Factor 4)

ANOVA Results

Source

Model

Error

Total

DF

5

407

412

SS

2.999

71.249

74.248

MS

0.600

0.175

F

3.426

P

0.0048

Comparison of Means

Category 1

NCOA/ SNCOA

Mean

4.79

N

56

Category 2

ASBC/SOS

Mean

4.56

N

134

/?adj

0.0118

Table A24. One-way analysis of variance for grouped professional military education levels and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

5

407

412

SS

15.869

266.249

282.118

MS

3.174

0.654

F

4.852

P

0.0003

Comparison of Means

Category 1

None

None

None

None

ALS

Mean

3.91

3.91

3.91

3.91

3.65

N

35

35

35

35

43

Category 2

NCOA/ SNCOA

ASBC/SOS

ACSC

AWC/NWC

ASBC/SOS

Mean

3.40

3.23

3.34

3.39

3.23

N

57

135

64

79

135

^adj

0.0393

0.0002

0.0110

0.0220

0.0374

284

Table A25. One-way analysis of variance for grouped professional military education levels and Exemplary Leadership (Factor 10)

ANOVA Results

Source

Model

Error

Total

DF

5

405

410

SS

4.008

86.502

90.510

MS

0.802

0.214

F

3.7529

P

0.0025

Comparison of Means

Category 1

NCOA/ SNCOA

AWC/NWC

Mean

4.57

4.51

N

57

80

Category 2

ASBC/SOS

ASBC/SOS

Mean

4.31

4.31

N

133

133

/>adj

0.0.044

0.0309

Table A26. One-way analysis of variance for grouped current position levels and Strategic Planning (Factor 1)

ANOVA Results

Source

Model

Error

Total

DF

7

402

409

SS

16.653

218.271

234.924

MS

2.379

0.543

F

4.382

P

0.0001

Comparison of Means

Category 1

Chap Asst

Chap Asst

NCOIC/ Supt

HQ Staff

Mean

4.48

4.48

4.34

4.34

N

36

36

40

46

Category 2

Chaplain

Supv Chap

Chaplain

Chaplain

Mean

3.90

3.94

3.90

3.90

N

115

27

115

115

pad)

0.0013

0.0217

0.0279

0.0167

Table A27. One-way analysis of variance for grouped current position levels and Spiritual Modeling (Factor 3)

ANOVA Results

Source

Model

Error

Total

DF

7

402

409

SS

11.158

167.628

178.786

Com

Category 1

Chaplain

Supv Chap

Wing/Inst Chaplain

HQ Staff

Wing/Inst Chaplain

Mean

4.39

4.47

4.54

4.57

4.54

N

116

49

76

45

76

MS

1.594

0.417

F

3.823

P

0.0005

sarison of Means

Category 2

Supv Chap Asst

Supv Chap Asst

Supv Chap Asst

Supv Chap Asst

NCOIC/ Supt

Mean

3.96

3.96

3.96

3.96

4.15

N

26

26

26

26

41

padj

0.0404

0.0263

0.0019

0.0029

0.0436

Table A28. One-way analysis of variance for grouped current position levels and Ministry Practice (Factor 6)

ANOVA Results

Source

Model

Error

Total

DF

7

407

414

SS

19.489

261.230

280.719

MS

2.784

0.642

F

4.338

P

0.0002

Comparison of Means

Category 1

Chap Asst

Chap Asst

Chap Asst

Chap Asst

Chap Asst

Chap Asst

Mean

4.03

4.03

4.03

4.03

4.03

4.03

N

36

36

36

36

36

36

Category 2

Supv Chap Asst

NCOIC/ Supt

Chaplain

Supv Chap

Wing/Inst Chaplain

HQ Staff

Mean

3.36

3.44

3.31

3.16

3.41

3.29

N

27

40

117

49

77

47

/?adj

0.0242

0.0295

0.0001

0.0000

0.0034

0.0008

Table A29. One-way analysis of variance for grouped current position levels and Exemplary Leadership (Factor 10)

ANOVA Results

Source

Model

Error

Total

DF

7

405

412

SS

3.683

87.361

91.044

MS

0.526

0.216

F

2.439

P

0.0186

Comparison of Means

Category

Chaplain Assistant

Other

Supervisory Chaplain Asst

NCOIC/Superintendent

Wing/Installation Chaplain

HQ Staff

Chaplain

Supervisory Chaplain

N

36

22

26

41

79

46

114

49

Mean

4.58

4.56

4.55

4.52

4.45

4.44

4.34

4.30

Tukey Grouping

A

AB

AB

AB

AB

AB

AB

B

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ABSTRACT

ESSENTIAL LEADERSHIP COMPETENCIES FOR U.S. AIR FORCE WING CHAPLAINS

Dondi Enos Costin, Ph.D. The Southern Baptist Theological Seminary, 2008 Chairperson: Dr. Larry J. Purcell

This dissertation examines essential leadership competencies for U.S. Air

Force wing chaplains serving at the intersection of ministry and military leadership. The

research problem is framed as a leadership development issue, recognizing the need for a

leadership competency model on which to base wing chaplain leadership development.

Competent leadership is presented as the basis for a theology of spiritual

responsibility, in which leadership is an act of stewardship accomplished for God's glory

and the nation's good. Leadership development is addressed through the lens of

developmentalism, noting the need for increased leadership competence as leaders ascend

the organizational ladder. Ministry and military leadership development approaches are

discussed, and relevant competency models are presented as a theoretical foundation.

The methodological design is based on Boersma's (1988) research into

pastoral management competencies and Huth's (2006) similar study of Air Force

healthcare administrators. A list of 66 ministry and military leadership competencies

emerges from the literature review and is evaluated by a Delphi panel. The resultant list

of 72 competencies grounds a leadership competencies questionnaire administered to

active duty Air Force Chaplain Corps personnel.

Exploratory factor analysis of 72 leadership competencies via Promax rotation

yielded a 15-factor solution. Leadership competencies and competency factors are

ranked by mean, and competency factors are analyzed relative to significant demographic

variables. The relationship between wing chaplain preparation, wing chaplain

performance, and personal job satisfaction is also discussed. A wing chaplain leadership

competency model is presented based on this analysis.

The research concludes that visionary and team leadership competencies are

considered essential for U.S. Air Force wing chaplains, while traditional ministry

practices are not nearly as important. When possible, the clear preference is for wing

chaplains to focus on leadership and administration while delegating most practical

ministry tasks to others. This approach is not always possible, however, especially for

most Catholic wing chaplains who also serve as the community's only Catholic priest.

The data indicated that wing chaplain performance and Chaplain Corps members' job

satisfaction positively correlate with wing chaplain preparation. Respondents therefore

expressed great concern regarding the need to develop competent wing chaplains for this

critical leadership role.

Keywords: Leadership, management, competencies, leadership competencies, ministry,

military, chaplain

VITA

Dondi Enos Costin

PERSONAL Born: August 21,1964, Wilmington, North Carolina Parents: Ebern E. and Margaret Costin Married: Vickey Aileen Northey, June 3, 1989

EDUCATIONAL Diploma, Emsley A. Laney High School, Wilmington, North Carolina B.S., United States Air Force Academy, 1986 M.A., Liberty University, 1991 M.A.R., Liberty Baptist Theological Seminary, 1992 M.Div., Southwestern Baptist Theological Seminary, 1994 M.M.O.A.S., Air Command and Staff College, 2001 D.Min., The Southern Baptist Theological Seminary, 2003

MINISTERIAL Associate Pastor, Victory Baptist Church, Newark, Texas, 1994-1996 Protestant Chaplain, Lackland Air Force Base, Texas, 1996-1998 Flightline Chaplain, RAF Mildenhall, United Kingdom, 1998-1999 Senior Flightline Chaplain, RAF Mildenhall, United Kingdom, 1999-2000 Student, Air Command and Staff College, Maxwell Air Force Base, Alabama,

2000-2001 Senior Protestant Chaplain, Pope Air Force Base, North Carolina, 2001-2004 Staff Chaplain, Air Mobility Warfare Center, Fort Dix, New Jersey, 2004-2005 Chief, Chaplain Corps Resource Board, Maxwell Air Force Base, Alabama,

2005-2008 Student, Air War College, Maxwell Air Force Base, Alabama, 2008-

ACADEMIC Assistant Professor of Aerospace Studies, Texas Christian University,

1992-1996 Adjunct Professor, Air University, 2005-