Cross-cultural management project

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Otmt671TeamCountryProjectInstructions.docx

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Team Country Project

The team project for this class includes a paper and presentation. All team members will share the same grade. This structure encourages you to work together as a cohesive team, which provides you the opportunity to practice interpersonal, communication, conflict management, and relationship-building skills.

General Instructions

The team project is meant to provide you with the opportunity to apply what you have learned during the course, in a simulated real-world business situation. You will research the national culture (e.g. norms and traditions) that influence doing business in another country, and relevant diversity issues. You will practice both your written and oral communication skills. As this is a research project, teams will need to use analytical and critical thinking skills to find and analyze sources (e.g., articles, books, etc.) for quality and relevance, as well as communicate findings in a coherent and helpful way.

Paper Instructions

The subject of the paper is “A Guide to Doing Business in _____” [the name of the country your team has chosen]. For the past several years, your team has worked at a U.S.-based multinational company operating in your chosen country. This project entails you putting together relevant information to teach others at the U.S. headquarters how to effectively do business and work with people in that country.

The paper should be a maximum of eight (8) double-spaced pages (12 point Times New Roman font; one-inch margins), not counting bibliography, tables, and/or a cover page.

It should be written in the form of a research paper, which means that you need to cite where your material comes from, and that your content has to be evidence and research-based (e.g. it cannot be based solely on opinion or anecdotal examples). It should be written for the audience of business managers, and should thus be practical and applicable to real workplaces.

· Footnotes and endnotes should not be used.

· Put tables and figures at the end of the paper – not in the body.

· Do not use bulleted lists; you must write in prose.

· Business professional writing and speaking are expected

I. Structure (please bold and center these headings in the paper):

INTRODUCTION

Suggested: <1 page

Introduce the reader to your country (e.g., size, population, primary products/exports, language, geography, climate). Give the reader a “feel” for what the country is like.

Include a brief overview of the paper.

CULTURAL VALUES

Suggested: ~1-1.5 pages

Discuss several (i.e., 2-3) of the nation’s cultural values or dimensions (e.g. individualism/collectivism, power distance, etc.), and explain how they might impact an American working in this country. Highlight especially those that are different from the U.S., and explain what these differences mean.

COMMUNICATION PREFERENCES

Suggested: ~1.5-2 pages

Describe the typical verbal and nonverbal communication norms associated with this country. Use the high/low context in communication cultural framework in your discussion. Identify how similar or different these norms are compared to the U.S.

BUSINESS ETIQUETTE

Suggested: ~1.5-2 pages

Identify and explain business-related etiquette, norms and behaviors, as they may relate to local customs, traditions, and business practices. Provide information that would be helpful for someone conducting business in this country, such as traditions regarding business cards, interpersonal interactive behaviors, gift-giving, negotiation styles, etc.

DIVERSITY

Suggested: ~1 page

First, address whether or not the nation (and its workplaces) more homogenous, or heterogeneous/ diverse? Second, pick one protected class category (e.g., age, gender, race/ethnicity, religion, sexual orientation, immigration, or social class). Discuss this diversity issue within this country, and provide suggestions and practical advice for how managers should handle it. For example, if the company’s policy is to hire the best people for the job, including women, yet women are not accepted in this country’s business environment, how should this issue be addressed? You can also inform the class about the legal environment (e.g. are there laws protecting certain communities?), where appropriate.

CONCLUSION

Suggested: ~1 page

Provide a conclusive summary of your paper content. Share the main highlights that your audience should be aware of in doing business in this country.

BIBLIOGRAPHY

Not included in the page limit

List all works cited in the paper. See instructions below for formatting.

TABLES / FIGURES / APPENDICES

Not necessary/required

Not included in the page limit

Attach tables, figures, and/or appendices to the end of the paper.

II. Sources :

This is a research project. Therefore, you must support your content and recommendations with appropriate facts, models, evidence, and statistics. Your paper is expected to include a minimum of 8 relevant, current (within the past 15 years) and credible publications. Here is a list of what is acceptable and not acceptable:

· Acceptable sources include refereed or peer-reviewed journals (e.g., Harvard Business Review, Academy of Management Perspectives, MIT Sloan Management Review, Organizational Dynamics, Training and Development, Journal of Applied Psychology, Human Resource Management, Journal of International Business Studies, etc.) and/or respected popular press publications (e.g., Fortune, Business Week, Wall Street Journal, HR Magazine, New York Times, NPR, LA Times). These articles can be obtained through electronic databases (e.g. Google Scholar, Academic Elite, Web of Science, Jstore, ABI Global Inform).

· Do not use textbooks, as they are not primary sources (i.e., information is from other primary sources).

· You may include books, but as they typically take years to get to publication, the information may not be as current as the year suggests.

· Websites may not count towards your 8 sources. You may include them, if you have 8 other article sources. Websites should be used selectively, as not all websites are equally legitimate. Somewhat more reputable websites include those from the U.S. government, SHRM, CountryWatch, Mergent Online, and Stat USA. However, many websites have little or no validity.

· Over-reliance on one source is discouraged and will be penalized.

I encourage you to read and consider all sources critically. Authors, journals, and perspectives can have biases, and information provided can be debatable. As a general lesson, do not always take information at face value.

III. Bibliography Structure and Citation Guidelines:

· Every citation in the body of the paper must be included in the bibliography, and vice versa (every citation in the bibliography should be somewhere in the paper).

· The second line of each reference should be indented-- this is “reverse indentation.”

· The bibliography should be single spaced, and start on a separate page.

· Remember to alphabetize your references by author last name. If there is no author, use Anonymous. If you have more than one Anonymous per year, use Anonymous (2012a), Anonymous (2012b), etc. You should have very few, if any anonymous sources (e.g., try using scholar.google.com to find an article’s author).

All references must be cited properly. Failure to do so is plagiarism (see the syllabus), which is a violation of the University’s policy on academic honesty, and may result in a zero grade for the entire team. If you are uncertain how to cite sources properly, ask me before turning in the paper. Be careful to cite within the body of the paper, including paraphrased content. You can quote text directly as long as it is cited and put within quotations. Never copy materials directly from a source and paste them into the body of the paper without giving proper credit to the author – this is plagiarism.

Example of citation within the body of the paper:

Gibson (2017) defines cultural diversity as “the representation, in one social system, of people with distinctly different group affiliations of cultural significance” (p. 6). In another study, Harrison, Birkinshaw, and Chan (2015) dichotomize culture into two categories – surface level and deep level characteristics. In the current study, attitudes are assessed toward two primary or surface level types of culture expected to be important markers because they are salient, visible characteristics (Harrison et al., 2005; Williams & O’Reilly, 2020).

Citing sources within the paper: The within-body format should be (author, date). The above example shows how sources can be integrated within a paragraph.

Direct quotations: Keep direct quotations to a minimum. It is better to use your own words, as I want to read your thinking. Put direct quotes in quotation marks, and then list the page that the quote was from.

Bibliography format:

The most important thing is to be consistent in how you cite your sources within your bibliography, and within your paper.

Unless your citation is only the website itself, do NOT put the website of the citation in your reference list. (e.g., doi, proquest, ebscohost, etc.)

Example bibliography format:

Di Rado, A. 2015, March 15. Trekking through college: Classes explore modern society using the world

of Star Trek. Los Angeles Times, p. A3.

Dutton, J., Bartunek, J., & Gersick, C. 1996. Growing a personal, professional collaboration. In P. Frost &

S. Taylor (Editors), Rhythms of Academic Life: 239–248. London: Sage Publications.

Jackson, Jill. Telephone interview. Apr. 12, 2019

James, N. E. 1988. Two sides of paradise: The Eden myth according to Kirk and Spock. In D. Palumbo

(Ed.), Spectrum of the Fantastic: 219-223. Westport, CT: Greenwood.

Kenny, D. A. Multiple factor models. http://davidakenny.net/cm/mfa.ctor.htm. Retrieved Jun. 7, 2016.

Milliken, F. J., & Martins, L. L. 1996. Searching for common threads: Understanding the multiple

effects of diversity in organizational groups. Academy of Management Review, 21(2): 402-433.

Ragins, B.R. & Dutton, J.E. 2016. Exploring Positive Relationships at Work: Building a Theoretical

and Research Foundation. Mehlah, NJ: Lawrence Erlbaum.

Sasovova, Z., A,. Mehra, S. P., Borgatti, S., & Schippers, M.C. 2010. Network churn: The effects of self

monitoring personality on brokerage dynamics. Administrative Science Quarterly, 55: 639–670.

IV. Paper grading criteria :

Paper is worth 75 points total

· Intro: 5 points

· Communication preferences: 10 points

· Cultural dimensions: 10 points

· Business etiquette: 10 points

· Diversity: 10 points

· Conclusion: 5 points

· Demonstrated critical thinking; thoughtfully applies course content to the analysis: 15 points

· Quality, currency, and variety of sources cited; proper bibliography and in-body citation: 5 points

· Quality organization and structure of paper; clarity in expressing thoughts and concepts, good flow; proper grammar and readability, appropriate length, followed instructions: 5 points

Presentation Instructions

· You will upload your presentation (PPT slides, or link to slides) by 1pm PST on the day you present

· Each team will have 10 minutes to present its findings to the class.

· The presentation should include the most important points from your paper.

· Be as creative as you would like to be in how you engage the audience.

· All team members are required to participate during the presentation.

· All teams will receive team-level feedback on their presentations. If you would like individual-level feedback on your presentation skills, please let me know beforehand (so I know to take detailed notes).

Presentation grading (50 points total):

· Content - Appropriate content for the audience –information is appropriate for and useful to the intended audience, and is relevant to the class (10 points)

· Application - Thoughtful application of course material (10 points)

· Teamwork- Cohesiveness of the team; each member seem to know what part everyone plays; smooth transition from one person’s talk to the next; everyone participated (10 points)

· Organization and structure – organized content; clear structure; introduction and conclusion; each part flows smoothly (5 points)

· Virtual presentation skills - Verbal presentation (appropriate volume, correct grammar, articulation, no mumbling), body language (eye contact, confidence, demonstrated engagement with the subject), video speaking skills (good camera angle, background) (10 points)

· Slides - Appropriate use of audiovisuals; slides enhance and support the content of the talk; not too wordy; not overreliance on slides or just reading off the slides (5 points)