Assignment: Final Project: Evaluation Design
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2 My paper 1 Student paper 6 Student paper
Name: Faiileono Tiumalu
Instructor: Dr. Lydia Forsythe
Date: September 20, 2021
Briefly describe the organization that you will use for your Final Project. The organization selected for this project is Amazon. Amazon is the leading internet
retailer in the world in terms of revenues and size. Amazon has been able to grow from a small online book store to a giant ecommerce company offering a wide se- lection of products, covering almost the global market (Yohn, 2020). However, Amazon has a major problem that it needs to research about to identify the cause of the problem, the impact the problem has to the company and how the problem can be solved. Briefly describe the program, problem, or policy within that orga-
nization that might benefit from evaluation. On several occasions, Amazon workers have complained about poor treatment. Amazon workers have even gone to
the streets to protest about poor working conditions at Amazon (Yohn, 2020). The problem has seen Amazon experience high turnover as employees leave work due to poor working conditions. At fulfillment centers and in the warehouses, Amazon workers have complained of being overworked to a point where they do not get break to go the washrooms (Yohn, 2020). Evaluation of the problem will help the company to understand the impacts poor employee treatment has on the success of the company. Amazon is aware that the company treats its employees poorly based on the several complains that employees have made. In this case, the evaluation would benefit the company by understanding the negative impacts the problem has to the organisation. Research within an organization is very critical. It helps
an organization uncover important information that can help it in strategic decision making and planning. Without any evolution, the company not understand if the problem is having any impacts to the company especially if they are long term. Currently, it is more likely that the company might overlook the problem because
it is doing well. In addition, it might assume that since it is able to replace employee who leave work immediately and business continues as usual, the company might not understand the long-term impacts of the problem. Develop a research question(s) that defines the purpose of the evaluation. 1. What the impacts of em-
ployees’ complains regarding poor working conditions to the reputation of the company? 2. How does high turnover resulting from poor working conditions affect the
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9/22/21, 9:59 PM Originality Report
https://class.waldenu.edu/webapps/mdb-sa-BBLEARN/originalityReport/ultra?attemptId=493a7b20-ec3a-4fd8-8e07-d991989c213d&course_id=_1687… 2/4
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overall operations and revenues of the company? 3. Perceptions of customers towards Amazon’s reputation. Describe the evaluation design that is most appro-
priate for this program, problem, or policy, and justify your selection. Include a discussion of validity and reliability. The company should carry out an exper-
imental study where it would provide good working conditions as per employees’ needs for a given period and monitor if there is any change in performance, produc- tivity, and revenues. If the experimental findings show an increase in revenues, productivity, employee motivation and satisfaction, this would imply that poor em- ployee treatment has been negatively affecting the company (Mitchell, 2015). Another aspect that Amazon would need to research on is the amount of money spend on hiring new employees so frequently due to high turnover. The company would compare the amount spent on hiring and how much it would cost the company to implement good working conditions. Lastly, Amazon should conduct a research to understand how customers perceive its brand and also collected reviews regarding its reputation. To ensure validity and reliability of the research, Amazon will engage a large number of participants to avoid chances of bias (Taherdoost, 2016). Also, since some of the employees might be afraid to share information regarding the company they work for, and hence limiting the amount of information collected, the evaluation design can use anonymous questionnaires so that participants are not worried about the information they give.
References
Yohn, L. D. (2020). Amazon faces a crucible moment with employees. https://www.forbes.com/sites/deniselyohn/2020/06/02/amazon-faces-a-crucible-moment-
with-employees/?sh=72b074263822
Mitchell, O. (2016). Experimental research design. https://onlinelibrary.wiley.com/doi/full/10.1002/9781118519639.wbecpx113
Taherdoost, H. (2016). Validity and reliability of the research instrument; how to test the validation of a questionnaire/survey in a research. How to test the vali-
dation of a questionnaire/survey in a research (August 10, 2016).
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Student paper
Briefly describe the organization that you will use for your Final Project.
Original source
Briefly describe the organization that you will use for your Final Project
2
Student paper
The organization selected for this project is Amazon. Amazon is the leading internet re- tailer in the world in terms of revenues and size. Amazon has been able to grow from a small online book store to a giant ecommerce company offering a wide selection of prod- ucts, covering almost the global market (Yohn, 2020). However, Amazon has a major problem that it needs to research about to identify the cause of the problem, the impact the problem has to the company and how the problem can be solved.
Original source
The organization selected for this project is Amazon Amazon is the leading internet re- tailer in the world in terms of revenues and size Amazon has been able to grow from a small online book store to a giant ecommerce company offering a wide selection of prod- ucts, covering almost the global market However, Amazon has a major problem that it needs to research about to identify the cause of the problem, the impact the problem has to the company and how the problem can be solved
1
Student paper
Briefly describe the program, problem, or policy within that organization that might bene- fit from evaluation.
Original source
Briefly describe the program, problem, or policy within that organization that might bene- fit from evaluation
2
Student paper
On several occasions, Amazon workers have complained about poor treatment. Amazon workers have even gone to the streets to protest about poor working conditions at Amazon (Yohn, 2020). The problem has seen Amazon experience high turnover as em- ployees leave work due to poor working conditions. At fulfillment centers and in the warehouses, Amazon workers have complained of being overworked to a point where they do not get break to go the washrooms (Yohn, 2020).
Original source
On several occasions, Amazon workers have complained about poor treatment Amazon workers have even gone to the streets to protest about poor working conditions at Amazon (Yohn, 2020) The problem has seen Amazon experience high turnover as em- ployees leave work due to poor working conditions At fulfillment centers and in the ware- houses, Amazon workers have complained of being overworked to a point where they do not get break to go the washrooms (Yohn, 2020)
2
Student paper
Research within an organization is very critical. It helps an organization uncover impor- tant information that can help it in strategic decision making and planning.
Original source
In conclusion, research within an organization is very critical It helps an organization un- cover important information that can help it in strategic decision making and planning
9/22/21, 9:59 PM Originality Report
https://class.waldenu.edu/webapps/mdb-sa-BBLEARN/originalityReport/ultra?attemptId=493a7b20-ec3a-4fd8-8e07-d991989c213d&course_id=_1687… 3/4
My paper 100%
Student paper 100%
writemyclassessay 100%
Student paper 100%
My paper 99%
My paper 100%
My paper 100%
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Student paper
Currently, it is more likely that the company might overlook the problem because it is do- ing well. In addition, it might assume that since it is able to replace employee who leave work immediately and business continues as usual, the company might not understand the long-term impacts of the problem.
Original source
Currently, it is more likely that the company might overlook the problem because it is do- ing well In addition, it might assume that since it is able to replace employee who leave work immediately and business continues as usual, the company might not understand the long-term impacts of the problem
1
Student paper
Develop a research question(s) that defines the purpose of the evaluation.
Original source
Develop a research question(s) that defines the purpose of the evaluation
3
Student paper
Describe the evaluation design that is most appropriate for this program, problem, or policy, and justify your selection.
Original source
Describe the evaluation design that is most appropriate for this program, problem, or policy, and justify your selection
4
Student paper
Include a discussion of validity and reliability.
Original source
Include a discussion of validity and reliability
2
Student paper
The company should carry out an experimental study where it would provide good work- ing conditions as per employees’ needs for a given period and monitor if there is any change in performance, productivity, and revenues. If the experimental findings show an increase in revenues, productivity, employee motivation and satisfaction, this would im- ply that poor employee treatment has been negatively affecting the company (Mitchell, 2015). Another aspect that Amazon would need to research on is the amount of money spend on hiring new employees so frequently due to high turnover. The company would compare the amount spent on hiring and how much it would cost the company to imple- ment good working conditions.
Original source
The company should carry out an experimental study where it would provide good work- ing conditions as per employees’ needs for a given period and monitor if there is any change in performance, productivity, and revenues If the experimental findings show an increase in revenues, productivity, employee motivation and satisfaction, this would im- ply that poor employee treatment has been negatively affecting the company Another as- pect that Amazon would need to research on is the amount of money spend on hiring new employees so frequently due to high turnover The company would compare the amount spent on hiring and how much it would cost the company to implement good working conditions
2
Student paper
Lastly, Amazon should conduct a research to understand how customers perceive its brand and also collected reviews regarding its reputation.
Original source
Lastly, Amazon should conduct a research to understand how customers perceive its brand and also collected reviews regarding its reputation
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Student paper
Amazon faces a crucible moment with employees. https://www.forbes.com/sites/deniselyohn/2020/06/02/amazon-faces-a-crucible-mo- ment- with-employees/?sh=72b074263822
Original source
Amazon faces a crucible moment with employees https://www.forbes.com/sites/deniselyohn/2020/06/02/amazon-faces-a-crucible-mo- ment- with-employees/?sh=72b074263822
9/22/21, 9:59 PM Originality Report
https://class.waldenu.edu/webapps/mdb-sa-BBLEARN/originalityReport/ultra?attemptId=493a7b20-ec3a-4fd8-8e07-d991989c213d&course_id=_1687… 4/4
ProQuest document 83%
Student paper 99%
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Student paper
https://onlinelibrary.wiley.com/doi/full/10.1002/9781118519639.wbecpx113
Original source
https://onlinelibrary.wiley.com/doi/full/10.1002/ett
6
Student paper
Validity and reliability of the research instrument; how to test the validation of a questionnaire/survey in a research. How to test the validation of a questionnaire/survey in a research (August 10, 2016).
Original source
Validity and reliability of the research instrument how to test the validation of a questionnaire/survey in research How to test the validation of a questionnaire/survey in research (August 10, 2016)
