Leadership Training
ghostpower
OrganizationCommunicationDiscussionPost2.docxDigitalbookshelf.southuniversity.edu. (2019). Bookshelf Online. [online] Available at: https://digitalbookshelf.southuniversity.edu/#/books/1260444384/cfi/6/26!/4/6/314/2/2/2@0:0 [Accessed 3 Apr. 2019].
How leaders implement critical thinking in place? -A leader with critical thinking skills can understand the logical connections between ideas, identify the relevance and importance of arguments, detect inconsistencies or mistakes in reasoning, and make proper decisions. Leaders who have had great people skills, could inspire those around them and were good at implementing solutions. However, those same leaders were incapable of thinking through the implications of a potential scenario, could not properly evaluate options they were faced with, or detect a flaw in someone elses logic, and often made wrong decisions, displaying their lack of critical thinking skills. Leaders look for rationales for these set of questions while they implement critical thinking.
Given that employees are essentially accessible 24/7, organizations should create some best practices for using the variety of digital communications available for business. Research tips and advice on how to best use channels of electronic communication. Justify your own list of three best practice recommendations.
The communication through Facebook may be overlooked by some of the employees. And also it is likely that some of the employees may not be using Facebook or other social networking sites. This is exactly the reason why Facebook or any other social media cannot be used as a primary mode of communication when it comes to informing employees about company policies or important messages. Although you can restrict membership in a Facebook group to your business employees, anything posted to the group leaves your company's internal network and transfers through Facebook's servers. The same is true of Facebook messages. This creates the possibility, however slight, that others may be able to access company information (Smallbusiness.chron.com, 2019).The primary mode should always be company’s own internal mode either via email or text messages to all the employees. Postponing the policy change depends on the severity of the policy and the duration of email failure. Assuming the policy is very important to be communicated as early as possible, it is better to notify the failure on Facebook and post the policy change so that the message could be sent across to as many people as possible. Additionally, messages could be sent across to employees on their phones regarding change in policy and that they would be updated soon on the changes once email service is restored. It is to be noted that messaging over phones also cannot be treated as official communication. A detailed policy decision has to be sent across to employees thorough employee email so as to ensure all the employees were informed with clarity.
(I also decided to do two bullet points because I was stuck between the two. I liked them both)
Two employees of your organization took their work-related disagreements to Twitter, and disciplinary action has been taken against both according to company policy. However, their public quarrel was seen by employees and customers. Should the company respond at all, and if yes, through which channel of digital communication should it respond?
In case of employees public disagreements over twitter or other social media, the organization has to make quick amends to the situation to contain the damage. In this case, the organization after taking disciplinary action on employees could post an apology on their Twitter page. However, it is better not to mention the kind of disciplinary action taken on the employees as it is the organization’s internal matter. It should be twitted that the issue was taken care of and similar situations would not repeat. It is preferable to keep the note brief not repost disagreement of the employees again. It is likely that not all the customers and employees are aware of what happened. Hence deleting the posts involved would keep the issue under wraps for those who aren’t aware.
Also, the organization can send an internal email to the employees regarding the policy of the company and how it would be dealing with such incidents. This would help in preventing any future repetition of such issues.
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