Organization Communication

COURSE CODE BCO323 COURSE NAME Organizational Communication Task brief & rubrics

Task

Assignment W4: Elements of Effective Communication

Purpose of the Assignment:

The assignment is designed to provide learners the opportunity to demonstrate their ability to critically compare and contrast empathetic and critical listening, develop guidelines for evaluating speaker’s message critically discuss the significance of non-verbal behaviour in a specific organization or career field and explore language as a cause of miscommunication.

Individual Report

The Report contains parts A and B

Part A

Please critically compare and contrast empathic and critical listening. Please design a set of guidelines for evaluating speaker’s message but also note when it would be fitting to withhold judgment.

Please give examples of four types of nonverbal behaviour and summarize the importance of each in a specific organization or career field.

Part B

Please explain why language is often a cause of miscommunication across cultures. What can international managers do to minimize communication problems that stem from language difference?

Please provide examples of strategies to overcome common barriers to effective communication in the contemporary organisational context.

Deadline: Sunday 23 August, 23:59 CET

Word Limit: 2000

Both parts carry equal marks

Suitable Reference System: Harvard

Credit will be given for evidence of:

 Library/Internet based research. Try to use a mixture of resources - books, articles as well as the internet.

 Understanding of the issues raised by the questions.

 Concise and clear presentation. Acknowledge any quotes, ideas or arguments that are not your own using the Harvard system. Include a list of references.

 Originality and a critical and questioning approach. It is important to be objective and to support statements with evidence.

 A logical structure and well-argued conclusion.

Good luck!

Formalities:

 Word count: 2000

 Cover, Table of Contents, References and Appendix are excluded of the total wordcount.

 Font: Arial 12,5 pts.

 Text alignment: Justified.

 The in-text References and the Bibliography have to be in Harvard’s citation style.

Submission: Week (4) – Via Moodle (Turnitin). Deadline: Sunday 23 August 2020 - 23:59 CET

Weight: This task is a 40% of your total grade for this subject.

Rubrics

Exceptional 90-100 Good 80-89 Fair 70-79 Marginal fail 60-69

Knowledge & Understanding

(20%)

Student demonstrates excellent understanding of key concepts and uses vocabulary in an entirely appropriate manner.

Student demonstrates good understanding of the task and mentions some relevant concepts and demonstrates use of the relevant vocabulary.

Student understands the task and provides minimum theory and/or some use of vocabulary.

Student understands the task and attempts to answer the question but does not mention key concepts or uses minimum amount of relevant vocabulary.

Application (30%) Student applies fully relevant knowledge from the Organizational Communication topics delivered in class.

Student applies mostly relevant knowledge from Organizational Communication the topics delivered in class.

Student applies some relevant knowledge from the Organizational Communication topics delivered in class. Misunderstanding may be evident.

Student applies little relevant knowledge from Organizational Communication the topics delivered in class. Misunderstands are evident.

Critical Thinking (30%)

Student critically assesses in excellent ways, drawing outstanding conclusions from relevant authors.

Student critically assesses in good ways, drawing conclusions from relevant authors and references.

Student provides some insights but stays on the surface of the topic. References may not be relevant.

Student makes little or none critical thinking insights, does not quote appropriate authors, and does not provide valid sources.

Communication (20%)

Student communicates their ideas extremely clearly and concisely, respecting word count, grammar and spellcheck

Student communicates their ideas clearly and concisely, respecting word count, grammar and spellcheck

Student communicates their ideas with some clarity and concision. It may be slightly over or under the wordcount limit. Some misspelling errors may be evident.

Student communicates their ideas in a somewhat unclear and unconcise way. Does not reach or does exceed wordcount excessively and misspelling errors are evident.