appliancewarehouse case study 9
Appliance Warehouse staffing
Parts Department – purchasing, inventory control, sales
· Director: Maddox Farley
· Sales staff: Tyler Cummings, Steve Dawson, Amelia Warner
· Purchasing: Celia Martel, Joe Perez
· Inventory/warehouse: Ben Cooke, Melissa Benedict, Matt Jones
Appliance Sales – sales of new appliances in 4 departments
· Director: Sonia Lopez
· Large Kitchen Appliance department: Mike Nelson (manager), Jessica Scott, Rachel Evans, Justin Cooper
· Laundry Appliance department: Tina Turner (manager), Mackenzie Scott, James Wright
· Audio/Visual department: Samantha Campbell (manager), Tim Reynolds, Tracey Oliver
· Small Appliance department: Peter Parker (manager), Ken Howell, Marti Castillo
Service Department
· Service Manager: Emily Johns
· Technicians: Liam Henson, Mark Robles, Lee Wong
· Appointment setters: Lisa Shields, Jake Meyers
· Equipment and parts: Rhonda Patel
Storewide Cashiers:
· Manager: Abby Franklin
· Cashiers: Nancy Richards, Joy Vasquez, David Goodman, Paul Patton, Maria Nunez
Administrative roles:
· Owner (store manager reports to this role): Mae Roth
· Store Manager (all department heads and assistant manager report to this role): Alan Marks
· Store Assistant Manager (admin roles report to this assistant manager): Ali Miranda
· Admin Assistant to store manager: Tim Stafford
· Human Resources specialist: Joey Booker
· Accounting, payroll, accounts payable/receivable: Doug Dorsey, Tia Carey
· IT department: Carlie Davis (manager), Tony Barlett, Meredith Parks, you