Organisational Leadership Assignment

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Organisational Leadership Assignment

After completing the section on emotional intelligence in the self-assessment in Appendix A, complete the following:

1. Describe a situation in which your strengths in dealing with your own feelings helped you achieve some objective or goal. What lessons did you learn from this experience?

2. Describe a situation in which your weaknesses in dealing with your own feelings hurt you or another person. If you could re-enact the situation, what would you do differently now?

3. Think of a time that you asserted your own ideas or rights or did not assert them and the outcome was not to your liking. What should you have said or done that would have brought about a better outcome?

Appendix-A Emotional Intelligence section:

Emotional Intelligence Assessment

 

Scoring Instructions:

Assess your abilities on each of the topics under Area and Capability using the scale of 1-5 provided below; a formula is already in place to tally the average in each section for you.

Use the following scale:

1 = Need to develop, need a lot of work

2 = Need some work on this capability

3 = Acceptable, but could be stronger

4 = Very good abilities

5 = Excellent abilities

Emotional Intelligence 1: Dealing with Own Feelings

Scale #

1.   Knowing own personality type

4

2.   Recognizing other types and their effect on behaviours

4

3.   Being aware of own feelings

5

4.   Identifying and controlling feelings

4

5.   Asserting own ideas and rights

3

6.   Stating own needs

4

7.   Expressing feelings to others

3

Average

3.8571

Emotional Intelligence 2: Dealing with Others

 

1.   Listening

4

2.   Recognizing non-verbals

4

3.   Being sensitive to others’ feelings

4

4.   Asking people how they feel

2

5.   Acknowledging people’s feelings

4

6.   Helping others express their feelings

4

7.   Dealing with anger

3

8.  Dealing with hostility and suspicion

3

9.   Being comfortable with conflict

3

10. Withstanding silences

4

Average

3.5

Instructions:

· Answers must be professional.

· Submit your responses in a word document.

· Include references of material used.

· Plagiarism will be checked.

· APA format required.

· Limit your response to 2-pages.

· Turnitin report required