Mod 4

Annotated Bibliography

Name

Institution

Annotated Bibliography

Gupta, S. & Starr, M. (2014). Production and Operations Management Systems. New York, NY: CRC Press. Print.

The article talks about production and operations management systems. He article helps in elaborating and familiarizing readers on the abbreviations and languages that operation managers use during operation management. The article describes methods, concepts, goals, tools, and procedures associated to the management of information, people, facilities, materials, technology, and energy. According to the authors, production and operation management (P/OM) refers to the task functions that are responsible for overseeing the manufacturing of goods and service provision. P/OM is considered an important element, which any business must have. The article suggests that, in order for operations managers to learn a process, they must first observe it and map its flow. It is from this experience that they are able to improve performance.

Porter, A. (2009). Operations Management [PDF Document]. Retrieved from http://lib.mdp.ac.id/ebook/Karya%20Umum/Karya%20Umum-Operations%20Management.pdf

This article defines operations management in regards to service and manufacturing operations. It also discusses the systems perspective on operations management. The article also discusses operations strategy, product design and selection of processes as it relates to management of operations. According to the article, operations management refers to the way in which organizations deliver or produce products and services that assures their existence. Operations in an organization range from personnel, financial transactions, marketing among other functions that enable the business to deliver its goods to the end user. In this case, the function of operations within an organization can get defined as the organization’s part that is dedicated to the delivery and production of services and goods. This means that all organization must engage in operations activities as they are all into producing goods and/or services. According to the article, there two main types of organizations, that is, service or manufacturing organizations. Manufacturing organizations deal in producing tangible, physical products, while service organizations are those that deal in intangible products, which are produced and consumed immediately or at the point of production. Managing operations in the two types of organization is different, and one of the main reasons for the difference is that in service organizations, services are consumed at the place of their production, thus the producer and the consumer are in contact, contrary to manufacturing organizations.

Stevenson, J.W. (2002). Operations Management. New York, NY: McGraw-HilllIrwin. Print.

The book discusses the function of operations management within an organization. It defines the scope and nature of operations management as it relates to other function of an organization. The book covers important topics such comparison between manufacturing and service operations, different forms of operations systems, a short account of operations management, and business trends that are associated to operations management. It also discusses the issues on operation strategy, productivity, and competition. According to the article, operations management refers to the management of systems and processes that are responsible for goods and service creation. Operations management covers capacity planning, forecasting, inventory management, scheduling, employing motivation, quality assurance, decisions on where facilities should be placed and located, and other processes that ensure the end user gets the product or service that the organization offers.

References

Gupta, S. & Starr, M. (2014). Production and Operations Management Systems. New York, NY: CRC Press. Print.

Porter, A. (2009). Operations Management [PDF Document]. Retrieved from http://lib.mdp.ac.id/ebook/Karya%20Umum/Karya%20Umum-Operations%20Management.pdf

Stevenson, J.W. (2002). Operations Management. New York, NY: McGraw-HilllIrwin. Print.