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By Leticia Nieto
and Margot F. Boyer
Ed. Note: The first of a series of columns
addressing personal development, race and
oppression. Send questions for Leticia at
E veryone who has tried to address the
social realities of oppression and privilege
knows that these are tough subjects.
Even saying the word “oppression,” or the more-
loaded “racism,” “sexism” and “heterosexism,”
will get some people’s back up. Many folks
start to feel angry, guilty, ashamed or upset
when these topics are raised, no matter how we
approach them.
But we can’t have a more just society without
talking about injustice. How can we address
these topics in a constructive way that will help
people to listen and grow, not just create conflict
and ill feelings?
In this series of columns, we’ll outline an
approach that can help people grow in their
understanding of oppression, and their compas-
sion for self and others. This approach is largely
a psychological one, and we use the language
of imagery and feeling more than that of politics
or activism. We believe that people can develop
more appropriate and useful skills to address the
issues of oppression just as they develop other
skills, and we’ve found that when people learn
about these skills they find it easier to tolerate
discomfort, change their own behavior and work
with people whose experiences differ from their
own.
This is a complex model, and we’ve greatly sim-
plified it for this space. We teach it in the course
of a one- or two-day workshop, or over an aca-
demic semester as part of a graduate program in
counseling psychology. This column will offer a
sketch of these ideas, which were developed and
synthesized by the co-author of this piece, Dr.
Leticia Nieto, incorporating ideas and models
from developmental theory, diversity models
and her own work as a therapist, teacher,
artist and cross-cultural worker.
We’re all members of many different
groups. Many of these memberships reflect
our choices and lives in ways that are neu-
tral or positive. Some of us come from big
families, and some are only children. Some
of us have pets and some don’t. Some of us
are basketball fans, symphony lovers, veg-
etarians or film enthusiasts. We can enjoy
these affiliations and know that we are
not likely to face discrimination because
of them.
Other social memberships are troublesome.
Because of our socially ascribed memberships
in certain groups – based on gender, ethnicity,
social class and other groups – we will experience
either oppression or privilege. We don’t sign up
to join these groups, nor do we sign up for the
system of oppression and privilege, yet they are
part of our lives. We use the term “Rank” to
describe this system, and we believe that people
can develop access to better skills for responding
to oppression in each of the rank areas. Later on,
we’ll describe those skills in detail, but first we’d
like to lay some groundwork for understanding
how the system works.
In this model we distinguish among three terms
that are sometimes treated as synonyms: Status,
Rank and Power. The “Onion” diagram shows
these as layers or ways to understand social
interactions. Status is the outermost layer, the
one that is easiest for other people to see and
the one we are most likely to be aware of, rank
refers to the system of valuing people differently
depending on certain social memberships, and
power is the innermost layer, related to the core
of our being.
Power relates to our connection to that which
is greater than ourselves, to the numinous or the
divine. It signals our connection to ancestors and
descen-
dents, to
nature and to the
whole of creation.
Any person can have access
to power; it’s not a function of
social role or worldly success. We con-
nect with power through our spiritual prac-
tices and our creative lives, through our mentors
and loved ones, and through anything that allows
us to move from a genuine center. In workshops,
we ask people to envision a person or being that
has this kind of power, and to imagine walking in
their footsteps, as a way of getting in touch with
personal power.
Remembering our power enables us to work
with the challenges of our lives and to cut
through the social constructs of status and rank
effectively. Usually other people cannot see our
power, though they might feel it in some situa-
tions.
Status, in contrast, is the most superficial level
of interactions, one which is easy to observe. We
all know how to take a high-status or low-status
position, and we all get lots of practice in both.
High-status behavior is marked by a dominant
or assertive posture and verbal messages of
assertion, leadership, dominance or knowledge.
Low-status behavior is marked by a submissive or
passive posture, and verbal messages of agree-
ment, compliance, acceptance, and support.
Both high- and low-status moves can be useful
in some situations or destructive in others – these
are fundamental modes of behavior, not good or
bad in themselves.
Like other animals, human beings continually
play status games. Most of us take both high-
ASK LETICIA > R A C E , P O W E R , S TAT U S
Strategies in Addressing Power and Privilege
Leticia Nieto, incorporating ideas and models
from developmental theory, diversity models
groups. Many of these memberships reflect
of us have pets and some don’t. Some of us
descen-
dents, to
nature and to the
whole of creation.
Any person can have access
to power; it’s not a function of
social role or worldly success. We con-
nect with power through our spiritual prac-
tices and our creative lives, through our mentors
Strategies in Addressing Power and Privilege
Understanding Oppression
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32
and low-status positions throughout
the day. With close friends, part-
ners and colleagues, status play can
become very fluid, with both parties
taking each position in turn. Certain
social roles evoke particular status
behavior, and we’ll talk more about
those later on.
It’s easy to observe status play at
any bus stop, family meal or busi-
ness meeting. Watch an interaction
unfold, and you’ll likely see people
switching status positions regularly.
This is important, because status is
not a permanent state or role; it’s
a temporary behavior. Unlike rank
memberships, which are generally
stable, status play is mobile.
High-status behavior includes
many positive activities: leading a
group, teaching a class, speaking up
for a principle, asserting connection.
High-status behavior also includes
the whole spectrum of aggression,
from positive action to confronta-
tion and even violence. Violence is
a high-status move, and this is true
no matter who does it. When a per-
son who is a member of a socially
marginalized group commits an act
of violence against someone who is
a member of a socially over-valued
group, we see that as a high-status
move. It’s a temporary situation,
a snapshot of an interaction, that
doesn’t change the underlying
dynamics of societal and institution-
alized inequity.
Similarly, when someone who is
a member of a socially over-valued
group or holds social privilege takes
a low-status position in a particular
interaction, that does not change
the rank memberships of the people
involved. To use an extreme exam-
ple, a slave-owner could be kind,
friendly or submissive to a particular
slave in a given situation, but that
would not change who was the
owner and who was the slave.
It’s helpful to keep discussions of
status and rank separated to better
understand the issues in both areas.
Often when people talk about rank,
examples of status play come into
the conversation. However, the fact
that some members of devalued
social groups experience success
and exhibit high-status behavior
does not change the underlying
dynamics of rank.
The middle layer of the Onion,
rank, is complex. Because rank
is difficult to discuss, we use a
series of metaphors to attempt to
understand how it operates. One
metaphor is that of an essentially
mechanical system, a conditioned
response that everyone is trained
to make when they are very young.
We call it the Rank Machine. It
operates like an old-fashioned
clockwork or a primitive industrial
system, like an assembly line of 100
years ago, but it happens within
and around us.
The rank machine does only
one thing: It sorts people into two
piles, a small pile of people who
are overvalued and a larger pile of
people who are devalued. We call
these two piles Agents and Targets.
Since the rank machine is part of
our deep conditioning, we rarely
become aware of what it does, or
even that it’s operating. The effects
of rank would need to be measured
in nanoseconds. We meet a person,
and the rank machine has assessed
them as well as us, and categorized
them and us, often before either of
us speaks. We don’t have control
over this; it just happens. What
we do have some control of is our
awareness of the rank machine, and
Ask Leticia If you would like more
information about these ideas,
please contact Dr. Nieto at
[email protected]. If you
have specific questions, situa-
tions you’d like us to address
in future columns or thoughts
on these concepts, e-mail us at:
Deadline is April 28th. For more information, and to apply, visit:
www.bgiedu.org Or call, Aly Tibbetts, Director of Admission at
206-855-9559
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how we respond to the categoriz-
ing that goes on in ourselves and
others.
In the United States, the rank
machine sorts people in nine dif-
ferent categories. We use the
acronym ADRESSING (developed by
Pamela Hayes) to remember them:
Age, Disability, Religious Culture,
Ethnicity, Sexual Orientation, Social
Class, Indigenous Background,
National Origin and Gender. In
these nine categories, people are
classified as either agents or targets.
Agents receive advantages or privi-
lege, while targets receive liabilities
or oppression.
One problem with this whole
rank system, of course, is that the
categories are ridiculous and false.
People don’t fit well into binary,
yes-or-no categories. To use one
obvious example, racial categories
are only social constructs, and many
people have ancestors from many
places and connections with many
ethnic groups. People are not either
“white” or “people of color;” we
are various and complex. This is
the truth.
At the same time, this rank
system, as absurd as it is, has a tre-
mendous effect on our lives. Being
categorized as male or female, as
straight or gay, or any other rank
assignment, can make a difference
in the access, opportunities and
comforts of our lives. This is the
reality for life in the U.S. As you
read about these models, we’ll ask
you to keep both of these in mind:
the truth that rank categories are
absurd and false, and the reality
that rank categories affect our lives.
In our next column we’ll take a
look at how we can build skills, and
examine the specific agent and tar-
get skill sets. n
Have a question for Dr. Nieto?
Send it to [email protected].
About Dr. Leticia Nieto Leticia Nieto, M.A., Psy.
D. was recently named
Outstanding Faculty of
the Year at St. Martin ‘s
College. Dr. Nieto brings
an innovative approach to
her training and facilita-
tion work. She draws on
expressive techniques to
involve participants deeply and provide opportunities for them to open
to insight and change. She has successfully brought her skills to higher
education and other learning communities, to service providers in help-
ing agencies, to workplace teams, and to many community groups.
Leticia has been a practicing psychotherapist since 1983, and is
involved in training counselors as a core member of the faculty of
the Saint Martin’s University Master of Arts in Counseling Psychology
program in Olympia , Washington . As a teacher, consultant, and stu-
dent services professional, Leticia has been associated with a number
of higher education institutions on the Pacific coast of the U. S. and
in Mexico . Leticia earned a B.A. in theatre and psychology, an M.A.
in human development, and a Psy.D. in clinical psychology. Her areas
of specialty include developmental psychology, expressive and arts
therapies, psychodrama, sociodrama, anti-oppression, and cultural
awareness in counseling.
www.wcsap.org/events/trainingseries.htm
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by Leticia Nieto and Margot F. Boyer
In our last column, we talked
about Status, Rank, and Power
– three different layers of interac-
tions between people. To make
sense of systems of oppression and
privilege, such as racism, sexism or
homophobia, we find it helpful to
separate these elements.
In our model for analyzing social
dynamics, Status refers to the
superficial level of interaction that
humans share with other animals,
the one-up, one-down dynamics
of day-to-day interactions. Status
dynamics are fluid and change from
one moment to the next, and most
anyone can take a high-status or
a low-status position in a given
moment.
We use Power to refer to our
connection to source or the sacred,
our core. Anyone can have access
to this kind of Power; it’s not a
function of social role or posi-
tion. Power is usually invisible, but
sometimes we can see it in action.
It’s not a temporary condition, but
something we can strengthen over
the course of our lives.
The Rank layer of interactions is
the most complex and troublesome.
Rank refers to a socially constructed
system in which some people are
socially overvalued (sometimes
called “privileged”), while others are
systematically undervalued and sub-
ject to oppression. We call these
two groups Agents and Targets,
respectively.
Of course, none of us signed up
to be part of the Rank system. As
small children, we learned a par-
ticular set of social rules, which we
follow in a mostly unconscious way.
We learned what Rank member-
ships were assigned to us (based
on our gender, our ethnicity, our
having or not having a disability,
etc.), and how we should behave
as members of those groups. We
also learned to sort and categorize
other people based on their social
membership assignment, and to
expect certain behavior from them
because of their Rank makeup.
Even as adults, we frequently react
to these categories before we have
a chance to think about them – we
respond to people in nanoseconds,
automatically, based on the social
rules we internalized as children.
When we respond this way, our
actions are mechanical and scripted,
even robotic. We don’t have much
consciousness or choice about what
we perceive, nor about the subtle
aspects of what we do and say.
Overcoming this social condition-
ing takes a lot of work. We can
learn to see through the Rank cat-
egories, to act from a deeper, more
conscious, real self, our Power,
regardless of the social memberships
assigned to ourselves and those
around us. With practice, we can
get better at responding to each
situation with integrity, bringing cre-
ativity and wisdom to the challenges
presented by oppression and privi-
lege, the whole system of Rank.
Like other kinds of learning,
the ability to struggle
against oppression, to
respond effectively
to Rank dynamics, means
gaining specific skills. The skills we
internalized as young children often
won’t serve us well in taking on the
difficult situations we encounter
as adults, but we can learn bet-
ter, more effective skills. One set
of skills applies to us in our Target
memberships, and a different set
relates to places where we have
Agent membership.
The Agent/Target Rank chart
shows the way that Agent and
Target Ranks are assigned currently
in the United States. There are
nine categories in which people are
ranked. These are socially ascribed
memberships – we don’t get to
choose them. Most of them are
permanent and can’t be changed
by our actions. Take a look at the
chart and notice the places you are
assigned an Agent rank and the
places you are assigned a Target
rank. Most people will find they
have been given both Agent and
Target assignments. That means
we all need to develop both kinds
of skills.
The model of skill sets here does
not describe “stages” of develop-
ment that we stay in permanently,
but a set of skills inside skills like
a set of nesting bowls or nested
dolls. As we grow and practice our
anti-oppression skills, the skills we
learned earlier don’t disappear, but
they are included in a repertoire,
which also includes more mature
skills. The larger skill sets give
us more choices, more possibilities
for action, and a truer sense of our-
selves and others. The earlier skills
are still with us, though, and we
will still use them much of the time.
This process of growth that incor-
porates earlier stages into later ones
is sometimes called a “holarchy,”
and the process of moving to more
inclusive skills is called “transcend
and include.”
A similar process happens as we
learn to read. As small children
we learn the alphabet. Later, we
learn to read short words, then
longer words and sentences. As we
grow up, we might master read-
ing novels, computer manuals and
social theory. Yet the fundamental
skills of knowing the alphabet and
decoding short words remain part
of our repertoires.
It takes more effort to use higher-
level skills, and we tend to choose
the easier path that uses less-devel-
oped skills. Many people find that
if we are not required to read dif-
ficult books for school or work, we
gravitate to newspapers and exciting
novels rather than complex techni-
cal or theoretical works. When we
have the flu, we might find a book
too demanding and choose to read
magazines or just watch TV. We
don’t always make use of our ability
to read challenging books, and the
less energy we have, or the more
stress we are dealing with, the less
likely we are to utilize our high-level
reading skills.
Like reading skills, our ability
ASK LETICIA > R A C E , P O W E R , S TAT U S
Strategies in Addressing Power and Privilege Second Installment: Skill Sets for Targets
skills. The larger skill sets give
us more choices, more possibilities
for action, and a truer sense of our-
Understanding Oppression
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to respond to Rank dynamics can
develop over a lifetime, yet we will
often opt for the less-demanding,
more familiar and automatic skills
that use less of our energy. We
learned the basic skills that fit our
Rank roles when were growing up,
as part of our social conditioning.
We learned certain skills that fit with
our Target social memberships, such
as so-called appropriate behavior for
a girl, or for a person of color. We
learned other skills that fit with our
Agent memberships, such as the
recognized behavior for a boy, or
for a member of the middle class.
We also learned which social
groups are overvalued, the Agent
groups (adults, able-bodied persons,
heterosexuals, non-immigrants,
White people and so on). We
learned which social groups are
under valued, the Target groups
(children and elders; people with
disabilities; Jews, Muslims and other
non-Christians; people of color,
gay/lesbian and bisexual people; and
so on). The adults in our lives prob-
ably passed on these rules without
much explanation, nor awareness
that they were teaching us so much
about how to be in the world.
Since most of us have both Agent
and Target role assignments to ful-
fill, the rules are complex.
In our Target memberships, we
learn skills that help us fit in with
Agent expectations for our group.
Some of us may have many Target
memberships, while some of us
have only one or two. (The small
minority of people who have no
Target memberships at all are often
referred to as “mainstream,” which
says a lot about how the system of
privilege works.) The description of
Target skills will be easiest to follow
if you look at the Agent/Target chart
and identify just one Target mem-
bership that you hold right now.
Think about the Target skills from
the point of view of just that Target
membership that you know very
well. (Any readers who hold no
Target memberships can think back
to the experience of being a child or
adolescent to understand the skills.)
Bear in mind that the skills described
here apply only to the members of
Target groups within those specific
Target memberships.
We call the first skill set for
Targets Survival. Survival skills
enable us to stay alive and in rela-
tive safety by conforming to Agent
expectations. There are two ways
we express Survival skills. The first is
to approximate Agency – to move,
think and talk like a person who has
Agent membership. In doing this,
we unconsciously attempt to meet
the goal of this skill set, which is to
make members of the Agent group
comfortable and to meet demands
based on the Agent group’s defini-
tion of what is normal or okay.
The second Survival skill is to fit
the stereotype that the Agent group
has of our Target group: to move,
think and talk in conformity with
Agent expectations for our group.
For girls and women, this means
About Dr. Leticia Nieto
Leticia Nieto, M.A., Psy.
D. was recently named
Outstanding Faculty of
the Year at St. Martin ‘s
College. Dr. Nieto brings
an innovative approach to
her training and facilita-
tion work. She draws on
expressive techniques to involve participants deeply and provide oppor-
tunities for them to open to insight and change. She has successfully
brought her skills to higher education and other learning communities,
to service providers in helping agencies, to workplace teams, and to
many community groups.
www.wcsap.org/events/trainingseries.htm
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meeting the requirements of socially
expected “feminine” behavior: to
have the right size, the right tone of
voice and, especially, the right atti-
tude towards men. In other words,
as women using Survival skills, we
do whatever is necessary to make
men comfortable, including uncon-
scious, though sometimes verbal-
ized, agreement with sexist norms.
Everyone gets practice in Target
Survival skills, because everyone
has been a child, and all children
are age Targets. For a few people,
age Targetship is the only type they
ever experience. Most of us experi-
ence other areas of Targetship, so
we’ve experienced using Survival
skills in those memberships too.
Although we’re usually not aware
that we’re using them, Survival
skills are exhausting because they
require us to constantly change our
shapes to conform to the expecta-
tions of the Agent group and the
Agent-dominated environments we
encounter every day. Yet, we get
so much practice in these skills that
we become very good at them, and
when we feel threatened or stressed
we are likely to unconsciously fall
back on Survival skills.
Part of using Survival skills is to
be unconscious of Rank dynamics.
Using these skills, we may say that
there is “no such thing” as sexism
or racism or classism, whatever form
of oppression operates against our
Target group. We might assert to
ourselves and others that we have
never experienced discrimination
because of our Target member-
ships, or that we don’t let those
experiences affect us or get in our
way. As Targets using Survival skills,
we will even criticize ourselves or
other Targets for failing to meet the
expectations for our group. This
is sometimes called internalized
oppression. For example, as women
using survival skills, we may assess
and criticize our own appearance
and that of other women to make
sure we meet the social expecta-
tions for our group. Survival skills
for Targets can also include hori-
zontal oppression, which is when as
Targets we direct hostility, prejudice,
discrimination or even violence at
members of our own Target group.
The second skill set for Targets
we call Confusion. Describing
Confusion as a skill may seem
strange, but moving from Survival to
Confusion takes work. Confusion
skills arise when we notice how
exhausting it is to use Survival skills,
and begin to realize that some-
thing is amiss. We might spend a
long time going back and forth
between Survival skills and the start
of Confusion before we notice that
some people are valued differently
than we are, that we are encoun-
tering oppression. We begin to
see the Rank dynamics, and in our
hearts we know that the subtle and
not-so-subtle inequity we experience
is real, and that we should not have
to conform to it
. Yet understanding and respond-
ing to oppression is a huge task,
one we may not yet be ready to
take on. We know that we’re
encountering inequity, but we do
not yet have the language or the
support to make sense of it. This
mixture of knowing and not-know-
ing we call Confusion. We may
still present ourselves in the ways
that Agents expect of us, but we
also begin to notice, for example,
that the leadership at work is white
while the workers are Latino and
African American, or that the men
in our organization earn more than
the women.
Using our Confusion skills, we
may contradict ourselves and doubt
the evidence of our senses. We say
things like, “That doesn’t seem fair,
but there must be a good explana-
tion.” We might even say, “I’m
confused,” or “I don’t understand”
or “I’m taking this personally.” We
admit the possibility that something
is wrong, but we do not yet call it
sexism, racism or a violation of our
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civil rights. We might still act in the
ways assigned by our Target role,
following those rules we internalized
earlier in our lives, but sometimes
we think or say or do things that do
not fit the role.
As long as our skill repertoire
is limited to only Survival and
Confusion skills, we remain sub-
ject to internalized and horizontal
oppression. We may act in ways
that are hurtful to ourselves and to
people who share our Target mem-
berships, and we will probably not
know that, nor why we are doing it.
These skills reflect unconsciousness
of the whole Rank system and lack
of access to our own Power.
Shifting to the next skill set,
Empowerment, takes an enormous
amount of energy from within and
without. It can feel like waking up
from a deep sleep or responding
to a life-threatening situation. To
make this big move we must have
access to Empowered Target-only
space, a place where people who
share a common Target member-
ship get together to talk about what
we face, how it feels and what do
to about it. This could take the
form of a women’s group, a black
students alliance, a GLBT center,
a labor union or any space that
belongs to members of our own
Target group. Those of us who
hold multiple Target memberships
may need to join several groups
to become Empowered in each
of those memberships. (For orga-
nizations that want to empower
Targets, supporting access to this
kind of space is a critical step.)
In Empowered Target-only space,
Targets listen and talk about our
common experience, what happens
to us every day, and often we see
others nodding in recognition even
before we finish the story. We talk
about the historical roots of the
problem, the social conditions that
support the status quo and so on.
Using our Empowerment skills, we
need to talk about our experience
of oppression, especially the subtle
but constant marginalizations,
sometimes to the exclusion of every-
thing else. It’s painful, but it keeps
us awake, like pressing on a bruise
to see where its edge is and how
it hurts. When we speak about the
oppression we wake up more and
more, which can help us avoid slid-
ing back into the unconsciousness
of the earlier skills.
Target group members using
Empowerment skills will bring up
the issue of oppression in many
different interactions. We seek out
information about our own group
and the history of oppression we
have faced, and express solidarity
with other members of our group.
We express anger at Agent norms,
Agent institutions and individual
Agent members. This constant focus
on the issue keeps us activated. The
energy of Empowerment helps us
mobilize to resist oppression, take
action, learn everything there is to
learn about the nature of supremacy
and how to counter injustice. Yet,
constant focus on the dynamics of
oppression is often exhausting for
the Target and everyone around
us. There’s a sense that there’s no
down time. We may bring it up in
many environments and at moments
that are unproductive, even in situa-
tions where we risk our own safety.
As we use Empowerment skills,
we may notice that we can’t sustain
the energetic demand of constantly
confronting oppression head-on.
We begin to evaluate what works
and what doesn’t, and to make
more conscious choices about
when to bring up the issue, when
to walk away, when to concentrate
on other matters. We call these
Strategy skills. Using Strategy, we
start to choose our battles and sort
out the most effective action: when
to work with other Targets, when
to make demands of social institu-
tions, when to confront individual
Agents, when not to act. We align
ourselves with the best values and
norms of our own Target group
and spend less time reacting to the
Agent group and Agent expecta-
tions. Strategy skills free us to make
choices that support our group and
ourselves. We can appreciate other
members of our group because
of their personal qualities, rather
than the Target group membership
itself. We find we can selectively
appreciate individual Agents who
show themselves to be allies in our
struggle. Strategy skills conserve
our energy and maximize our effec-
tiveness in anti-oppression work.
As we continue to use Strategy
skills, we begin more and more to
discern our own optimal, liberating
norms and values from oppressive,
dehumanizing ones, and to support
members of our own and other
Target groups. We acknowledge
the significance and impact of ineq-
uity due to Rank memberships and
make increasingly congruent and
adaptive choices. We find more
ready access to our true Power,
and are able to bring it to bear
on our daily lives. We call these
the Re-Centering skills. Using Re-
Centering skills, we collaborate with
other Targets and with ally Agents
to challenge system of oppression
in the most effective, humanizing
and streamlined ways. We use our
understanding of systems of oppres-
sion to move into leadership roles in
our social-change work.
Few Targets get to use Re-
Centering skills, and even the most
wise and skillful Targets use these
skills only some of the time. As
Targets with access to all of these
skill sets, we use each one, depend-
ing on the situation and how
much energy we have in a specific
moment. The goal is not to always
use a certain skill set, but rather to
use the skills that are most function-
al in a given moment. Each skill set
has some value. We can support
ourselves and other Target group
members best when we have appre-
ciation for the value and necessity
of each skill set. When we receive
appropriate support for the skill set
we are currently using, it becomes
possible to shift into higher skill
sets, and to create more effective
solutions to the challenges posed by
the Rank system.
Anti-oppression work aims to
free everyone from the harmful
and dehumanizing effects of the
Rank system. As we develop better
skills, we gain the ability to liberate
ourselves and others and to move
through the world as whole human
beings in spite of the limiting defi-
nitions that societal conditioning
tends to impose.
In our next column, we’ll take a
close look at the skills used by mem-
bers of Agent groups. n
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by Leticia Nieto and Margot F. Boyer
I n previous columns, we’ve dis-
cussed Status, Rank and Power
– three separate layers of inter-
actions between people. We envi-
sion these as a model of concentric
circles, like layers of an onion, with
Status on the outer surface, Rank
under that and Power in the center.
We use the term Power to refer
to our connection to our core, our
authentic self and the person we
are at our best moments. A person’s
ability to be grounded, to exercise
compassion, to use humor in a heal-
ing way, to love without demands,
and to support themselves and
those around them can indicate the
presence of Power.
Status play refers to the up-and-
down dynamics of interactions, a
type of behavior that humans share
with other animals. Status play can
be as light as teasing among sisters.
It can also be hurtful, upsetting and
dangerous. Actions that assert our
own importance, value or point of
view are high-status moves. We
can do this in a way that is helpful
and positive for those around us,
by exercising leadership, speaking
out on injustice or teaching a skill.
Likewise, low-status behavior can
be positive and supportive, as when
we actively listen to someone else’s
story, lend our support to another’s
idea, or share our appreciation for
someone. High-status behavior can
be used in harmful ways too – the
ranges of aggressive actions from a
verbal put-down to a violent assault
are high-status moves. Similarly,
low-status behavior is not always
benign. Passive-aggressive behavior,
refusing to acknowledge someone
or ignoring a problem are low-status
moves. High-status and low-status
behaviors are not, in themselves,
good or bad; they’re just part of
what it is to be a human being.
The key to identifying status play
is to ask “when did it start” and
“when did it stop.” Status-play
interactions come and go; we may
play high-status in one situation and
low-status in another. Our status
style preferences reflect our individ-
ual personality, and also our profes-
sional roles, our family and cultural
background, and the styles of our
geographical region. Many people
in Seattle use a low-status style,
sometimes described as “polite but
not friendly.” It’s a cool, correct,
introverted way of relating. People
who move here from other regions
sometimes find it chilly, and many
say that it’s hard to make friends
with Seattleites. New Yorkers, in
contrast, often have a high-status
style that is both friendlier and more
aggressive. This style is hotter, loud-
er, more likely to embrace and more
likely to fight. Visitors to New York
may find this exciting or frightening
– depending on their status prefer-
ences.
Status-level
interactions
can grab our
attention in a
given moment,
but we can
change them
by shifting our
behavior. One
strategy for
getting
along with
people is
to notice the style preference
of the person we’re with, in that
moment, and to let them have their
preference. When both people insist
on taking a high-status position,
there’s likely to be conflict. When
both choose the low-status position,
the interaction can be stagnant and
the pair may find it impossible to
make decisions or move forward.
Flexibility in status play can enhance
our interactions, free up conflict and
allow more vitality and energy in
our relationships. Movies, television
and theater are full of changeable
and dramatic status play, which can
be fun to watch and to participate
in – especially when we don’t take it
too seriously.
Our focus here is on issues of
Rank, as distinct from Power or
Status. When specific discriminatory,
exclusionary or prejudiced acts can
be seen as discrete in time, we can
examine the function of Status play
in that
interac-
tion. Rank
dynamics, though,
are operating full-time.
Rank describes how society
systematically and consistently
advantages the same people while
marginalizing others. Because Rank
dynamics are not as distinct in time
as Status dynamics, we have found
it useful to envision Rank as an
essentially mechanical system that
sorts people into two groups. The
system automatically (and mostly
unconsciously) favors some people,
who we refer to as Agents. Agents
are members of groups that are
socially overvalued. Sometimes this
is referred to as having “privilege,”
but because the Rank system is
mostly unconscious, Agents rarely
notice being privileged. It takes a
lot of work to perceive the ways
that the Rank system overvalues,
favors or advantages us.
The system also categorizes
some people as Targets, who are
members of groups that are socially
undervalued, sometimes referred to
as “oppressed.” Because the experi-
ence of being socially undervalued
or oppressed is unpleasant, Targets
are more likely to notice the Rank
system, even when we don’t have
words for it.
ASK LETICIA > R A N K , P O W E R , S TAT U S
Strategies in Addressing Power and Privilege Part 3: Skill Sets for Agents
given moment,
by shifting our
behavior. One
in that
interac-
tion. Rank
dynamics, though,
are operating full-time.
Rank describes how society
systematically and consistently
advantages the same people while
marginalizing others. Because Rank
dynamics are not as distinct in time
Understanding Oppression
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Another helpful metaphor is
to think of Rank like a barcode
beneath our skin that is scanned in
many subtle ways in all situations.
This happens so quickly we don’t
even notice it. One small part of this
scanning process is our scanning of
each other: In the instant of meet-
ing, we identify the age, ethnicity,
gender and other “rank” roles
that each person plays. If we can’t
figure out how to classify the other
person, we might feel uncomfort-
able or even ask “What are you?”
This discomfort reveals how much
we rely on knowing how to classify
each other in order to figure out
how to relate. It can be useful to
think of Rank as being made up of
all the socialized messages we have
internalized about the groups we
belong to and those we don’t.
We use psychologist and author
Pamela Hays’ ADDRESSING frame-
work to remember nine rank
areas currently important in the
United States: Age, Disability,
Developmental and Acquired
Disabilities, Religious culture,
Ethnicity, Social class, Sexual
Orientation, Indigenous background,
National origin and Gender. Most
of us have been assigned Agent
rank in some areas, and Target rank
in others. We don’t get to choose
these memberships; they are stuck
to us by society, or socially ascribed.
Each of these Rank areas, or social
memberships, is constructed – that
is, invented as ways to categorize
people. Our position is that they are
fairly faulty rather than accurate,
but that they operate as if they
were valid, so we must deal with
them.
Most of these Rank memberships
are permanent. Age changes in the
course of our life; we experience
Targetship growing up, acquire
Agency when we become adults,
around age 18, and are again clas-
sified as Targets around the age
of 65. Disability rank may change,
for example, if we experience tem-
porary or permanent ability loss
through an accident or illness. Most
of our Rank memberships are pretty
stable throughout our lives. This is
important to remember because,
unlike Rank, Status can change
moment to moment, giving us the
illusion of a much more flexible or
moveable social system.
Because most of us are classified
with both some Agent and some
Target memberships, effective
anti-oppression work requires us to
develop better skills on both sides.
The skills for Agents and Targets
are different; we need both sets of
skills, but we use them in different
situations. These skill sets are like
toolboxes. The early skill sets resem-
ble a small toolbox, with only one
or two tools in it. As we grow and
practice our anti-oppression skills,
the early skills don’t disappear, but
we get new tools to add to our col-
lection. We still use the earlier skills,
but we have more ability to choose
appropriate skills that will serve our
anti-oppression purposes. These
are not “stages” of development
– we don’t gain some new skills and
then use them reliably 24 hours a
day. Rather, we are more able to
respond effectively to oppression,
more of the time, when we have a
bigger toolbox. We are more likely
to use our high-level skills when
we are feeling calm, supported
and well. Anything that causes us
distress, like being hungry or tired
or angry, makes it more difficult
to use the high-level skills. For this
reason, we see taking good care of
ourselves as an important dimension
of anti-oppression work.
In this article, our focus is on anti-
oppression skills for Agents, mem-
bers of groups that are socially over-
valued. From childhood, part of our
training in being an Agent is to be
unconscious of the whole Rank sys-
tem and of the ways we are overval-
ued by society. Even as adults, we
don’t know that this is happening,
and the people around us often pre-
vent us from figuring it out. Usually,
they don’t know they’re doing this
because they are also unconscious
of the rank system. We learn to not
notice differences and the way that
they affect our experience and our
access to resources.
Before you read the rest of this
article, identify one area where the
Rank system identifies you to be
an Agent. Stay in that “channel”
as you read the skill descriptions
– think about how you might have
experienced these skills as an Agent.
(For the Target skill sets, please
check out the October 2006 issue of
this magazine.)
In our Agent memberships, we
learn skills that allow us to make
ourselves and people who share
our Agent rank comfortable. We
learn not to notice the existence of
the Rank system and the ways in
which we are socially overvalued.
We learn to not notice members of
the Target group, and to not value
them as much as we value ourselves
and other Agent group members.
Most of this training is unconscious
on the part of other people around
us; often they are passing on behav-
iors and attitudes that they are not
aware of. We absorb these mes-
sages unconsciously, too.
The first skill for Agents is
called Indifference. When we use
Indifference skills, we are able to
not notice the existence of Targets
and their life conditions, and the
whole system of Rank. It can be
as innocent as saying, “I don’t
know any _____ people.” A person
who lives in a small community
might have a similar attitude, “I’ve
never met any _______.” “There
aren’t any ________ around here.”
Often, however, a person using
Indifference skills will not notice the
existence of a person with Target
rank, even when they are talking
directly to them. Saying, “I’ve never
met a _______” while talking to a
member of the group being named
is an extreme, but not unusual,
example of Indifference skills at
work.
The physical posture we associate
with this skill set is a simple shrug
of the shoulders that says, “I don’t
know,” “It’s not my problem” or
“I don’t know what you’re talking
about.” The key to understanding
Indifference skills is to remember
that we all must select a portion of
About Dr. Leticia Nieto
Leticia Nieto, M.A.,
Psy. D. was recently named
Outstanding Faculty of
the Year at St. Martin ‘s
College. Dr. Nieto brings
an innovative approach to
her training and facilita-
tion work. She draws on
expressive techniques to involve participants deeply and provide oppor-
tunities for them to open to insight and change. She has successfully
brought her skills to higher education and other learning communities,
to service providers in helping agencies, to workplace teams, and to
many community groups.
www.wcsap.org/events/trainingseries.htm
Margot Boyer, left, Leticia Nieto
36
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the information and stimuli that we
are exposed to. Through condition-
ing as Agents in various social areas,
we learn which elements “matter”
or are “relevant.” These tend to be
Agent-related elements. The result
is that Target-related elements are
out of our consciousness without us
even trying to ignore them. It is not
difficult to notice that what bolsters
indifference is a socially enforced,
passive aversion and devaluing of
Targets and Target-related aspects
of life.
Indifference skills require the least
amount of energy from us. They are
the skills we default to in the areas
where we have been assigned Agent
membership. When we encounter
Target group members and can no
longer use Indifference skills, we
use the next skill set – Distancing,
which allows us to hold members of
the Target group at arm’s length, to
keep them “away” from ourselves.
Our feeling is that when we do this,
we are actually trying to distance
the awareness of our own unearned
advantage, rather than those who
have been labeled “other.” Using
distancing skills, we emphasize
the difference between the Target
group and ourselves. We notice how
much they are not like us.
This skill set is more complex
than Indifference; it has three dif-
ferent positions. One is “distancing
out.” The physical gesture of this
skill is holding our arms in front of
us, rigidly, as if holding something
away from our bodies. The words
sometimes verbalized as, “I don’t
have anything against _____; and
the sometimes unsaid next thought
may be, “I just don’t want to live
next door to them.” Or it may take
this shape: “They can do what they
like as long as they stay in their own
neighborhood.” The feeling here,
sometimes just beneath the surface
and often unconscious, is of disgust,
perhaps dislike, or fear. “Just keep it
away from me” is the message.
The skill of “distancing down”
is the one we are most likely to
recognize as bigoted or oppressive.
The gesture of distancing down is
holding our arms rigidly and down,
as if trying to push a lid down on
something, trying to close a garbage
can, or trying to shove something
down into a container. This skill set
is verbalized with overtly negative
messages toward the Target group:
“They’re sick,” “they’re dirty,”
“they should be in jail.” Sometimes
people using this skill set learn not
to verbalize these feelings, but
this doesn’t necessarily change the
underlying attitude. Another ver-
sion of this skill set is the attitude of
wanting to “help” or “convert” or
“heal” the Target away from their
Targetship and towards something
resembling Agency.
The third Distancing skill is “dis-
tancing up.” Distancing up allows us
to see members of the Target group
in a pseudo-valuing way, perhaps as
special, beautiful, even spiritual or
magical. The gesture is of holding
our arms up and away from us with
our hands open as if to frame a
beautiful view. The verbal messages
of such distancing up express appre-
ciation for the group’s special quali-
ties – but without awareness of the
Rank system, the fact of Agent privi-
lege – or for the individual qualities
of target group members. Verbal
messages associated with this skill
include “_____ are so spiritual,” “_
_____ seem really close to nature,”
“_____ make beautiful music,” or
___ are so amazing, exotic, heroic.
Often this skill is accompanied by
appropriation of things associated
with the Target group, such as col-
lecting art or music by Target group
members or imitating a cultural style
from that group.
Like holding our arms rigidly raised
for hours, Distancing skills take a lot
of energy. They don’t come easily.
Organized hate groups, societies
organized around oppression and
difference, are ways of providing
group support for the difficult act of
maintaining the distancing posture.
But distancing is uncomfortable,
especially when we find ourselves
interacting with Target group mem-
bers a lot. At that point we are likely
to shift into the next skill set, which
feels like a big relief.
The skill set of Inclusion offers
some advantages over distancing.
Using Inclusion, we focus on the
similarities between Target group
members and ourselves. We use ver-
bal messages that emphasize simi-
larity and connection, like “We’re all
children of God,” “fundamentally,
we’re all the same,” “treat everyone
as an individual,” and “every human
being suffers.” The physical posture
associated with Inclusion is arms
open, as if to embrace members of
the Target group. As Agents, we
experience Inclusion as liberating.
It feels like we’ve finally gotten out
of the oppression business. We can
appreciate members of the Target
group. This seems terrific, to us.
It takes a while to notice the
limitations of Inclusion skills, and
Social Rank Category Agent Rank Target Rank
Age Adults (18 – 64) Children, Adolescents, Elders
Disability Able-persons Persons with Disabilities
Religion (relates to religious culture ) Cultural Christians, Agnostics and Atheists Jews, Muslims, and all other
non-Christian religions
Ethnicity Euro-Americans People of Color
Social Class Owning and Middle Class (access to higher
education)
Poor and Working Class
Sexual Orientation Heterosexuals Gay men, Lesbians & Bisexuals
Indigenous Background Non-Native Native
National Origin US Born Immigrants and Refugees
Gender Male Female ,Transgendered, and Intersexed
AGENT/TARGET RANK Rank memberships can be deciphered using the acronym ADDRESSING as a guide to where Agent and Target ranks are ascribed.
These social memberships are assigned by society, not chosen by individuals.
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many of us never do. In society as a
whole, Inclusion is often seen as the
height of intercultural appreciation,
diversity and liberation. Yet Inclusion
is still an Agent-centric skill. Using
Inclusion, we do not recognize
the Rank system, the ways we are
consistently overvalued, and the
consequences of our privilege and
of Target marginalization. Without
realizing it, we see our own group,
and its values and norms, as the
standard, and expect everyone
to align with Agent-centrism and
Agent-supremacy. We want others
to meet our expectations. We may
host an intercultural potluck, but we
will likely feel annoyed if the people
who come bring up the topic of
oppression. We feel happy to
welcome Targets – but we uncon-
sciously expect them to conform to
our expectations, to make us com-
fortable and to avoid issues that we
don’t want to talk about, and even
to be grateful to be included.
One danger of the Inclusion skills
set is that, being very clear that we
do not subscribe to or hold negative
views about Targets, we can resist
the perspective that oppression is
essentially a supremacy problem,
rather than one of prejudice and
discrimination. When we use
Inclusion skills we are not conscious
of the Rank system, and we can’t
work effectively against oppression
until we wake up.
Moving beyond Inclusion requires
us to move well out of our comfort
zone and out of the conventional
rules of our culture. It’s a difficult
transition that we’re unlikely to
make without a powerful moti-
vation. Usually it takes a strong
personal relationship with a Target
group member – a close friend,
lover, family member or mentor
– to care enough about the issue
to confront our internalized Agent
supremacy and step into the next,
most difficult skill set, Awareness.
Awareness is initially experienced
as unpleasant. When we access
Awareness skills, we feel cold, para-
lyzed and even disoriented by emo-
tions such as guilt and shame. We
see the reality of the Rank system
and realize how much it favors us
as Agents, and we notice the work-
ings of oppression and privilege all
around us. We realize the many
ways we have been overvalued in
our lives, and we see the ways that
the Targets around us are under-
valued. We are likely to remember
incidents in the past, situations
where we used lower skill sets,
where we failed to speak up about
injustice, where we took advantage
of our privilege. The whole Rank
system is revealed to us, and we
are rightly horrified, particularly
because it becomes readily obvious
to us that we are going to continue
to use Indifference, Distancing and
Inclusion skills for the majority of
the time.
The physical posture of Awareness
is immobile or frozen. We may feel
nauseated or panicked, and we
may verbalize horror and shame.
“I can’t believe I never saw this
before.” “Everything I say is oppres-
sive, because I’m the oppressor.”
“I should have done...” Awareness
skills are difficult to stay with,
because they are so uncomfortable.
Usually, when we access Awareness,
we will shift back to Inclusion at the
first opportunity.
Practicing Awareness skills takes
determination and support. Most
settings in society discourage us
from using Awareness skills, so it’s
helpful to have friends, allies and
colleagues who can confirm the
reality of oppression regardless of
our perceptions. Awareness skills
are, at heart, an opportunity to
listen to and learn from the experi-
ence of Targets. Using Awareness,
we realize that we don’t know
what it’s like to experience oppres-
sion in this particular Rank channel
(even though we may experience
other kinds of Targetship). We can
practice what writer and priest Henri
Nouwen called “learned ignorance”
by thinking and, when appropriate,
saying, “I don’t know what that’s
like. Would you tell me more?” We
can notice the discomfort we feel
when we use Awareness, name it
and stay with it as long as we can.
The Agent Skills Model As Agents develop anti-oppressive consciousness, they build better skills for understanding and responding to oppres-
sion. This development is a holarchical sequence of skills sets, as shown below. Each of these skill sets represents
some tools for dealing with oppression. As we move toward Allyship, we have more and better tools to work with.
Experience of Allyship Awareness
Indifference Distancing Inclusion Awareness Allyship
Agent-centric Skills
Agent-relative Skills
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C
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38
It’s a good opportunity to pay atten-
tion to what Targets have to say
about their experience.
If we can tolerate the discomforts
of Awareness, listen to the experi-
ences of Targets, believe Targets
who speak about their experience
of oppression (especially when their
experiences do not fit with our
sense of the world), and delay a
shift back into Inclusion, we may be
able to access the precious skill set
of Allyship. Using Allyship skills we
are, for that moment, fully aware
of the reality of oppression and
of the privilege we receive under
the rank system. We acknowledge
that we can never fully understand
the experience of Targets in that
rank area. We see the Rank system
operating within us and in others,
and we recognize the dehumanizing
effect this has on all of us. At the
same time, we remain able to think
and to act. We are not paralyzed;
we can choose to work against
oppression, to midwife other Agents
in developing anti-oppression skills
and to support Targets. The key to
understanding Allyship skills is notic-
ing the shift from dreading experi-
ences of Awareness to a stance
of welcoming such experiences.
Another way to describe this shift is
a growing sense of being comfort-
able only when being uncomfort-
able – which signals that Awareness
is happening.
Using Allyship skills, we can take
on the challenging process of help-
ing other Agents wake up to the
reality of the Rank system. We can
listen to Agents we might describe
as bigots and help them move to
the next skill set – increasingly with-
out judgment. We recognize the
need for, and can support, Targets
in creating Empowered Target-Only
space. We can use the social agency
of our rank to change the system,
to challenge the social hierarchies
that favor ourselves. Allyship can
mean listening. It can mean speak-
ing out on injustice. It can mean
gently helping other Agents to gain
access to a new skill set.
Even if we sometimes can access
Allyship, we will not use those skills
all the time. When we are busy,
distracted or caught up in the dra-
mas of our own lives, we probably
aren’t doing anti-oppression work.
Our commitment to Allyship means
a process of waking up, over and
over again, to the Rank system and
its operation in our lives. As we see
that we ourselves don’t always use
our best skills, we can practice lis-
tening to other Agents and helping
them, too, to wake up to the reality
of rank and privilege.
In future articles we’ll share ideas
on ways to help ourselves and oth-
ers develop more comprehensive
skills. n
Summer Programs for grades 1-12, June, July,
& August
Programs include: Summer Experience
(grades 1-5), Song Writing (grades 1-6),
Geometry (grades 9-12), Algebra (grades 9-12), College Essay Writing
(grades 10-12), and More!
For more information: www.bush.edu/summer07 Gary Emslie 206-326-7749
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