OPM300 Case3 SLP3

Trident University International

Student Name

Module 3 SLP

OPM300: Introduction to Operations Management

Professor’s Name

Date of Submission

Operations Management Module 3 SLP

2-3 sentence introduction. Provide an insight taken away from the simulation that will pique your reader’s interest. NOTE: Introductions and conclusions may be written after the body of the paper is completed.

Simulation experience

Run the Restaurant Wait Time Simulation at least three times. Look at the Underlying Assumptions to see how the concepts are graphically represented. Describe how you estimated wait time. Compare one of your estimations to the actual wait time. Screenshot the results and place it in an appendix. (1/2 page)

Solver and simulation

Open M/M/1 Solver & Simulator, run the simulation at least 3 times setting Experiment duration and Maximum queue length to 100. Use different values for Arrival and Service Rate. Click Compute Results and Run Simulation. Explain the rationale for changing values after running the first simulation. Screenshot the Basic Results and Other Simulation Results for each of the three runs and place them in an appendix (1/2 page)

Understanding queuing

Research best practices for queuing in operations. (research required) Connect with simulation results. Assess how organizations are affected by queuing decisions. (research required) (1 page)

The consumer

Research consumer behavior and economic implications of simulation scenarios. (research required) (1/2 page) Effective academic and research writing requires a 3rd person voice. This SLP will be written in 3rd person. Do not use any quotations. Refer to yourself in third-person as “participant” or you can write about what the “player” will do, rather than saying “I” and “we.” Since you are engaging in research, be sure to cite and reference the sources in APA format. NOTE: failure to use research with accompanying citations to support content will result in reduced scoring “Level 2-Developing” for Assignment-Driven Criteria, Critical Thinking and Assignment Organization and Quality of References on the grading rubric.

Conclusion

Wrap up the discussion of real-world implications of the simulations. (2-3 sentences)

Your submission will include:

· Trident University International’s cover page

· The body of the paper will be 2 ½ -pages (2-3 sentence introduction, 2 ½ page body, and 2-3 sentence conclusion)

· Appendices (pages vary based on size of screenshots)

· The alphabetized reference list page in APA format

Appendices (after reference list)

Screenshot results of the game

· Restaurant Wait Time Simulation final page

· M/M/1 Solver & Simulator: Run #1

· M/M/1 Solver & Simulator: Run #2

· M/M/1 Solver & Simulator: Run #3

References

This listing should be in alphabetical order. Below are a few examples of reference list entries. The following list needs to be removed before you submit the paper.

Journal in online library (be sure that you give the specific library database for journal articles that you have retrieved from the library, e.g., Proquest, EBSCO – Academic Search Complete, EBSCO – Business Source Complete, IBISWorld, etc.):

Last name, Initials. (yyyy of journal volume). Title of article. Title of Journal, volume

number,(issue number), pages. Retrieved from [insert name of library database]

Example:

Borgerson, J. L., Schroeder, J. E., Escudero Magnusson, M., & Magnusson, F. (2009).

Corporate communication, ethics, and operational identity: A case study of Benetton. Business Ethics: A European Review, 18(3), 209-223. Retrieved from Proquest.

Book in online library:

Last name, Initials. (yyyy published). Book title. Retrieved from [insert name of library

database]

Example:

Johnson, R. A. (2009). Helping really fat dogs. Retrieved from EBSCO eBook Collection.

Newspaper in online library:

Author last name, first initial. (YYYY, MM DD). Name of article. Title of Newspaper,

pages. Retrieved from [name of library database].

Example:

Dee, J. (2007, December 23). A toy maker’s conscience. New York Times Magazine, 34-39.

Retrieved from EBSCO – Academic Source Complete.

Websites

APA end reference for a website – with author:

Author. (Year [use n.d. if not given]). Article or page title.

Larger Publication Title. Retrieved from https://urladdress

Example:

Shiva, V. (2006, February 12). Bioethics: A third world issue. Nativeweb. Retrieved

from https://www.nativeweb.org/pages/legal/shiva.html

APA end reference for a website – with no author:

Title of article. (Year [use n.d. if not given]). Website Title. Retrieved from

https://www.website-name/ABCDEFG-12345

Example:

Media giants. (2014). Frontline: The Merchants of Cool. Retrieved from

https://www.pbs.org/wgbh/pages/frontline/shows/cool/giants/

Running head: OPERATIONS MANAGEMENT MODULE 3 SLP

OPERATIONS MANAGEMENT MODULE 3 SLP

Appendix A

Restaurant Wait Time Simulation final page

Appendix B

M/M/1 Solver & Simulator: Run #1

Appendix C

M/M/1 Solver & Simulator: Run #2

Appendix D

M/M/1