see below
Mentors
OperationalAnalysisReviewTemplateforWeek5Assignment.docx2
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Operational Analysis Review Form |
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Administrative Information |
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New Healthcare Program |
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Agency Sponsor for this New Healthcare Program |
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Date of Sponsor’s Operational Analysis |
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2. Vision Statement The strategic plan for this new healthcare service aims to further the following organizational vision:
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3. Mission Statement The mission of ________________________ is to:
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4. Program Description Provide a brief summary of the planned new healthcare program and a description of the business processes it supports. |
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5. Customer Satisfaction |
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5a. Identify the end-users of the investment in this new healthcare program. |
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5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED usage, improve primary care access, satisfaction surveys, etc.) |
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6. Strategic Goals |
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6a. How does the investment in this new healthcare program support to the Organization’s strategic goals? |
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6b. How could this investment be combined with others to better meet the Organization’s strategic goals? |
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6c. Discuss any potential risks associated with this new healthcare program. |
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7. Financial Performance |
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7a. Discuss any budgetary constraints/issues associated with this new healthcare program and how they will be managed. |
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7b. What is the potential for unexpected costs, cost savings, or cost avoidance? |
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8. Technological Considerations |
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8a. Identify if the Organization explored technological alternative methods for achieving the same mission needs that could be met by launching the new healthcare program. |
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8b. Identify and briefly describe planning that may be required related to system upgrade or system re-engineering required to support this new healthcare program. |
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9. Operational Analysis Discuss availability, reliability, and maintainability for each component.
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9a. Administrative support
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9b. Financial support
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9c. Legal consideration
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9d. Clinical activities
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10. Policy Examination (examining for evidence of structural discrimination)
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10a. Administrative Policy
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10b. Financial Policy
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10c. Legal Policy
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10d. Clinical Policy
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