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Royal Commission for Jubail and Yanbu Jubail University College

Department of Business Administration

Cover Page

FX-ACA-002

Issue 0 Rev. 1

January 2, 2014

i

Exam Type: Open Book Assessment - 1 Semester: 402

Course Code BUS 241 Course Title Operations Management

Exam Date 4/04/2020 Exam Duration 12 Hours (10am to 10pm)

Exam Session - Version 1

Students are requested to comply with all JUC examination rules and regulations strictly.

PART I TO BE FILLED BY THE STUDENT

STUDENT’S NAME ID. No.

Seat No. - Course Section

TO BE FILLED BY THE CONCERNED DEPARTMENT

PART II 1st Marker 2nd Marker

Question

No.

Max

Marks

Actual

Marks Comments/Remarks

Actual

Marks Comments/Remarks

1 10

2 10

Total 20

Name: SABITHA NIKETH Name:

Signature: Signature:

Midterm, BUS 241, Sem 402, Open Book Assessment -1, JUC Female Branch Page 1 of 2

SECTION 1:

Answer all the following questions in your own words to describe the concepts and theories of operation management that are included in strategic decision of an organization

(10 MARKS)

Using 150 to 200 words. 1. a. Explain six sigma. (2.5 Marks)

b. Write briefly about any one company that uses Six Sigma. (0.5 mark)

2. Explain the tools of TQM. (3 mark)

Using 100 to 150 words. 3. Describe any four types of layout with example for each. (2 marks)

4. a. Write briefly about any four service location strategies with example. (1 mark)

b. How do you use the geographic Information system to identify a location for a facility?

(1 mark)

Midterm, BUS 241, Sem 402, Open Book Assessment -1, JUC Female Branch Page 2 of 2

SECTION 2:

Solve the following question to calculate the efficiency of the organization by solving

problems that are relation to operations management decisions. (10 MARKS)

1. An appliances company wants to establish an assembly line to manufacture its new product,

The Micro Popcorn Popper. The goal is to produce 5 poppers per hour. The tasks, task times,

and immediate predecessors for producing one Micro Popcorn Popper are as follows:

(Write the formulae and use two places after the decimal point) (5 marks)

a. Draw a precedence diagram of this operation. (1 marks)

b. What is the cycle time for this operations? (0.75 marks)

c. What is the theoretical minimum number of workstations? (0.75 mark)

d. Balance the line by assigning tasks to the workstations. (Hint: one more workstation

can be consider to balance the line). (0.75 marks)

e. Based on the balancing of tasks to the workstations, what is the efficiency and idle

time? (1.75 marks)

Tasks Performance Time (Minutes) Task must follow task listed

below

A 10 -

B 12 A

C 8 A, B

D 6 B, C

E 6 C

F 6 D, E

2. A product is currently made in location A, where fixed costs are $8,000 per year and variable

cost is $40 per unit. A manager is considering another location B with a lower variable cost.

The location B has a fixed costs of $24,000 per year and variable costs = $28 per unit.

(5 marks)

a. What profit (or loss) can be expected if 400 units are sold at $80 per unit? (2 marks)

b. Do you anticipate that the manager will want to change the location? Explain.(0.5

mark)

c. Draw the graph and find the point at which the cost will be same in either of the choice.

(2.5 marks)

***END OF EXAM***