ASSESSMENT 2 DUE IN 60 HOURS

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OP3002: Product Flow and Product-Process Strategy – Employ product flow processes and product-process strategies for an organization

Written Response Submission Form

Your Name: First and last

Your E-Mail Address: Your email here

Instructions

Write your responses where it reads “Enter your response here.” Write as much, as needed, to satisfy the requirements indicated. Each item contains the Rubric, which will be used to evaluate your responses.

Item 1

Identify the factors in the decision framework that an organization would use to determine if a product should be produced in-house or outsourced. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Process Design

Not Present

Needs Improvement

Meets Expectations

Identify the factors in the decision framework that an organization would use to determine if a product should be produced in-house or outsourced.

LO1.1: Identify factors that determine outsourcing decisions

Response is not present.

Identification of the factors in the decision framework that an organization would use to determine if a product should be produced in-house or outsourced is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete identification of the factors in the decision framework that an organization would use to determine if a product should be produced in-house or outsourced.

Item 2

Describe how an organization can use the service process design matrix when it examines its service processes. Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Process Design

Not Present

Needs Improvement

Meets Expectations

Describe how an organization can use the service process design matrix when it examines its service processes.

LO1.2.1: Explain the features and function of the service process design matrix

Response is not present.

Description of how an organization can use the service process design matrix when it examines its service processes is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of how an organization can use the service process design matrix when it examines its service processes.

Item 3

When considering the design process of a product, what would a product-oriented organization hope to accomplish most from the design? What would a service-oriented organization hope to accomplish most with a service process design? Your response should be 150 words (2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Process Design

Not Present

Needs Improvement

Meets Expectations

Explain what a product-oriented organization would hope to accomplish most from the design process of a product.

LO1.3.1: Describe how products can be produced according to various process types

Response is not present.

Explanation of what a product-oriented organization would hope to accomplish most from the design process of a product is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of what a product-oriented organization would hope to accomplish most from the design process of a product.

Explain what a service-oriented organization would hope to accomplish most with a service process design.

LO1.2.2: Explain the features and function of the service process design matrix

Response is not present.

Explanation of what a service-oriented organization would hope to accomplish most with a service process design is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of what a service-oriented organization would hope to accomplish most with a service process design.

Item 4

Consider the following process types. Describe at least one example of a product that each process type can produce. For each example you provide, show why there is a good alignment between the process type and product.

· Project

· Job-shop

· Batch

· Repetitive

· Continuous flow

Your response should be 375 words (5 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Process Design

Not Present

Needs Improvement

Meets Expectations

Describe at least one example of a product that each process type (project, job-shop, batch, repetitive, and continuous flow) can produce.

LO1.3.2: Describe how products can be produced according to various process types

Response is not present.

Description of at least one example of a product that each process type (project, job-shop, batch, repetitive, and continuous flow) can produce is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of at least one example of a product that each process type (project, job-shop, batch, repetitive, and continuous flow) can produce.

For each example you provide, identify why there is good alignment between the process type and product.

LO1.4: Apply the alignment of products to various process types

Response is not present.

Identification for each example of why there is good alignment between the process type and product is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete identification for each example of why there is good alignment between the process type and product.

Item 5

Describe the following layout types and identify at least two products that are manufactured by each layout type.

· Process

· Product

· Fixed position

Your response should be 225 words (3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Layout Planning

Not Present

Needs Improvement

Meets Expectations

Describe the process, product, and fixed position layout types, including at least two products that are manufactured by each layout type.

LO2.1.1: Describe types of planning layouts that organizations use

Response is not present.

Description of the process, product, and fixed position layout types, including at least two products that are manufactured by each layout type, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of the process, product, and fixed position layout types, including at least two products that are manufactured by each layout type.

Item 6

Describe cellular manufacturing layouts. Explain why organizations would want to use this type of layout and what are some reasons for organizations to avoid this type of layout. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Layout Planning

Not Present

Needs Improvement

Meets Expectations

Describe cellular manufacturing layouts, including why an organization would want to use this type of layout and what some of the reasons are for organizations to avoid this type of layout.

LO2.1.2: Describe types of planning layouts that organizations use

Response is not present.

Description of cellular manufacturing layouts, including why an organization would want to use this type of layout and what some of the reasons are for organizations to avoid this type of layout is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of cellular manufacturing layouts, including why an organization would want to use this type of layout and what some of the reasons are for organizations to avoid this type of layout.

Item 7

Consider the following scenario: You are an interior designer who specializes in the restaurant industry. You are about to embark on two new projects. Although the restaurants are functional, you would recommend a complete overhaul of all areas for both restaurants. However, both restaurants have budgetary constraints and will only be able to afford to focus on two or three areas of improvement. The areas to consider are the exterior, entrance, waiting area, dining area, kitchen, restrooms, and bar. The first restaurant serves high-end food; its operating hours are from 11:00 a.m. until 2:00 a.m.; it’s located downtown in a city; and most customers are professionals who work downtown during the day and people in their 20s–30s who are out for drinks during the evening. The second restaurant serves inexpensive, homestyle meals; its operating hours are from 6:00 a.m. until 2:00 p.m.; it’s located in a mid-sized town; and most customers are couples and families who enjoy having a meal together. Which areas would you prioritize and recommend for the downtown restaurant? Which areas would you prioritize and recommend for the family-style restaurant? Explain your recommendations and provide support for your reasoning. Your response should be 150 words (2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Layout Planning

Not Present

Needs Improvement

Meets Expectations

Choose areas to prioritize for improvements to a high-end and a family-style restaurant, including an explanation of recommendations for both restaurants and support for your reasoning.

LO2.2: Choose appropriate layout improvements for a business

Response is not present.

Illustration of areas to prioritize for improvements to a high-end restaurant and a family-style restaurant, including an explanation of recommendations for both restaurants and support for the reasoning, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete illustration of areas to prioritize for improvements to a high-end restaurant and a family-style restaurant, including an explanation of recommendations for both restaurants and support for the reasoning.

Item 8

What are some aspects of an organization’s needs that should affect the design of a warehouse, as well as its operations? Provide at least three examples and explain the impact of each. Your response should be 225 words (3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Layout Planning

Not Present

Needs Improvement

Meets Expectations

Explain aspects of an organization’s needs that should affect the design of a warehouse, including three examples and an explanation of the impact of each.

LO2.3: Explain the impact of an organization’s needs on the design of a warehouse

Response is not present.

Explanation of aspects of an organization’s needs that should affect the design of a warehouse, including three examples and an explanation of the impact of each, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of aspects of an organization’s needs that should affect the design of a warehouse, including three examples and an explanation of the impact of each.

Explain aspects of an organization’s needs that should affect its warehouse operations, including three examples and an explanation of the impact of each.

LO2.4: Explain the impact of an organization’s needs on the operation of a warehouse

Response is not present.

Explanation of aspects of an organization’s needs that should affect its warehouse operations, including three examples and an explanation of the impact of each, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of aspects of an organization’s needs that should affect its warehouse operations, including three examples and an explanation of the impact of each.

Item 9

Explain the components of a process flow chart for completing a simple business process or job task. Specifically, you should place each step of the process in order and then describe what is involved for each step. You may also create a visual representation of this process flow chart to accompany your explanation, but that is not required. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Layout Planning

Not Present

Needs Improvement

Meets Expectations

Explain the components of a process flow chart for completing a simple business process or job task, including placing the steps of the process in order and then describing what is involved for each step.

LO2.5: Explain how a process is represented in a process flow chart

Response is not present.

Explanation of the components of a process flow chart for completing a simple business process or job task, including placing the steps of the process in order and then describing what is involved for each step, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of the components of a process flow chart for completing a simple business process or job task, including placing the steps of the process in order and then describing what is involved for each step.

Item 10

Imagine you are the operations manager for a manufacturing plant. Using specific examples to support your response, illustrate how you would go about making capacity decisions, including what factors you would need to take into consideration. In your response, also be sure to describe how capacity, capacity utilization, and process design are interrelated. Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 3: Capacity Planning

Not Present

Needs Improvement

Meets Expectations

Illustrate how to make capacity decisions, including specific examples, factors that would need to be considered, as well as a description of the interrelationship of capacity, capacity utilization, and process design.

LO3.1: Illustrate how capacity decisions are made

LO3.2: Describe the relationships among capacity, capacity utilization, and process design

Response is not present.

Illustration of how to make capacity decisions, including specific examples, factors that would need to be considered, as well as a description of the interrelationship of capacity, capacity utilization, and process design, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete illustration of how to make capacity decisions, including specific examples, factors that would need to be considered, as well as a description of the interrelationship of capacity, capacity utilization, and process design.

References

Provide a citation for each resource you used to write your response to this Assessment. A sample citation is provided below:

Venkataraman, R. R., & Pinto, J. K. (2018). Operations management: Managing global supply chains. Thousand Oaks, CA: Sage. Professional Skills Assessment

In this Competency Assessment, you will be assessed on the following Professional Skills: Written Communication, Information Literacy, and Inquiry & Analysis. These skills count toward your achievement of the Competency and the Professional Skills.

Professional Skills Assessment	0 Not Present	1 Needs Improvement	2 Meets Expectations
Written Communication: Write with clarity, coherence, and purpose.
LO1: Construct complete and correct sentences (AWE 2; Sentence Level Skills)	Sentences are incoherent and impede reader’s access to ideas.	Sentences are incomplete and/or include fragments and run-on sentences, limiting reader’s access to ideas.	Sentence structure effectively conveys meaning to the reader.
LO2: Demonstrate the effective use of grammar and mechanics (AWE 2; Sentence Level Skills)	Multiple inaccuracies in grammar and mechanics impede reader’s access to ideas.	Some inaccuracies in grammar and mechanics limit reader’s access to ideas.	Use of grammar and mechanics is straightforward and effectively conveys meaning to reader.
LO3: Create cohesive paragraphs with a clear central idea (AWE 2; Paragraph Level Skills)	Paragraphs, or lack of paragraphs, impede reader’s access to ideas.	Construction of main idea and/or supporting paragraphs limits reader’s access to ideas.	Main idea and/or supporting paragraphs effectively convey meaning to reader.
LO4: Use supporting material to support a claim (AWE 2; Use of Evidence)	Supporting material is not present.	Supporting material is used inconsistently or inappropriately.	Supporting material is used to enhance meaning. Writing is appropriately paraphrased and uses direct quotes as applicable.
LO5: Demonstrate appropriate essay level writing skills, providing transitions between an introduction, body, and conclusion (AWE 2; Essay Level Skills)	Ideas are disorganized with no/poor transitions.	Ideas are loosely organized with unclear paragraphing and transitions.	Ideas are organized with cohesive transitions.
LO6: Identify sources (AWE 2; Credit to source)	Sources are missing.	Writing inconsistently identifies or misrepresents sources.	Writing clearly identifies the source of nonoriginal material and/or ideas.
Information Literacy: Apply strategies to evaluate information in order to effectively analyze issues and make decisions.
LO1: Identify and locate credible sources	No sources or non-credible sources are present.	Sources are inconsistently credible, appropriate, and relevant to the topic and/or assessment.	Sources are mostly credible, appropriate, and relevant to the topic and/or assessment.
LO2: Analyze information sources	Analysis is not present.	Analysis superficially applies aspects of sources that are most relevant to the topic and/or assessment, and/or analysis is unclear.	Analysis thoroughly and clearly applies aspects of sources that are most relevant to the topic and/or assessment.
Inquiry & Analysis: Apply strategies to identify, frame, and evaluate problems.
LO1: Identify a problem or question in a selected area of study	No problem or question is presented.	The problem or question is vague or inappropriate to the selected field of study.	The problem or question is clearly stated in a form appropriate to the selected field of study.
LO2: Use a logical organizing principle to identify the key parts or elements of a problem or question in a selected field of study	Elements or parts of the problem or question are not presented.	Elements or parts of the problem or question are presented in a disorganized manner.	Elements or parts of the problem or question are presented in an organized manner.

Mastery Rubric

In order to achieve mastery of this Competency, you must achieve a “2” on every rubric row in addition to meeting the additional expectation indicated in the Mastery Rubric.

Mastery Rubric

Yes

Exceeds Expectations: In-Depth Analysis: Explores issues/objects/works through the collection and analysis of evidence that result in informed conclusions/judgments.

LO1: Analyze multiple, relevant sources and examples to employ product flow processes and product-process strategies for an organization

Responses to the items do not consistently integrate information from relevant sources and examples to employ product flow processes and product-process strategies for an organization.

Responses to the items consistently integrate information from relevant sources and examples to employ product flow processes and product-process strategies for an organization.