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OP3001_WR.docx

OP3001: Operations, Supply Chain, and Cross-Functional Decision Making – Illustrate supply chain and operations management concepts and practices in organizations

Written Response Submission Form

Your Name: First and last

Your E-Mail Address: Your email here

Instructions

Write your responses where it reads “Enter your response here.” Write as much, as needed, to satisfy the requirements indicated. Each item contains the Rubric, which will be used to evaluate your responses.

Item 1

Explain the decisions operations managers make and give three examples. Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Operational Management Approaches

0

Not Present

1

Needs Improvement

2

Meets Expectations

Explain the decisions operations managers make and give three examples.

LO1.1.1: Describe the role of operational management and its components within an organization

Response is not present.

Explanation of the decisions operations managers make as well as three examples are vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of the decisions operations managers make, as well as three specific examples.

Item 2

Describe what the transformation process is for one of the following business organizations: an advertising agency or a bank. Highlight the inputs, outputs, and value created during the transformation process. Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.
Your Response

Enter your response here.

Rubric

Module 1: Operational Management Approaches

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe what the transformation process is for one of the following organizations: an advertising agency or bank, and highlight the inputs, outputs, and value created during the transformation process.

LO1.1.2: Describe the role of operational management and its components within an organization

Response is not present.

Description of what the transformation process is for either an advertising agency or a bank, including the inputs, outputs, and value created during the transformation process, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of what the transformation process is for either an advertising agency or a bank, including the inputs, outputs, and value created during the transformation process.

Item 3

Identify and describe a company you have a working knowledge of. Review the company’s operations management functions and identify strengths and areas for improvement in the process. Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.
Your Response

Enter your response here.

Rubric

Module 1: Operational Management Approaches

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe a company’s operations management functions and identify strengths and areas for improvement in the process.

LO1.1.3: Describe the role of operational management and its components within an organization

Response is not present.

Description of the company’s operations management functions, including identifying the strengths and areas for improvement in the process, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of the company’s operations management functions, including identifying the strengths and areas for improvement in the process.

Item 4

Describe strategic and tactical decisions and provide a real-world example of how each type of decision would be applied in a business context. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Operational Management Approaches

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe strategic and tactical decisions, including a real-world example of how each type of decision would be applied in a business context.

LO1.2: Apply strategic and tactical decisions in operational management

Response is not present.

Description of strategic and tactical decisions, including a real-world example of how each type of decision would be applied in a business context, is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of strategic and tactical decisions, including a real-world example of how each type of decision would be applied in a business context.

Item 5

Which factors affect the decision-making process for a goods-based organization? Which factors affect the decision-making process for a service-based organization? Your response should be 150 words (2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Operational Management Approaches

0

Not Present

1

Needs Improvement

2

Meets Expectations

Explain which factors affect the decision-making process for a goods-based organization.

LO1.3.1: Explain the distinct factors that impact goods and services

Response is not present.

Explanation of which factors affect the decision-making process for a goods-based organization is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of which factors affect the decision-making process for a goods-based organization.

Explain which factors affect the decision-making process for a service-based organization.

LO1.3.2: Explain the distinct factors that impact goods and services

Response is not present.

Explanation of which factors affect the decision-making process for a service-based organization is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of which factors affect the decision-making process for a service-based organization.

.

Item 6

As organizations expand into global/foreign markets, they may encounter issues within their operations management. Describe the types of issues that may arise. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 1: Operational Management Approaches

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe the types of issues with operations management that may arise when organizations expand into global/foreign markets.

LO1.4: Identify issues for consideration when expanding to a global/foreign market

Response is not present.

Description of the types of issues with operation management that may arise when organizations expand into global/foreign markets is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of the types of issues with operation management that may arise when organizations expand into global/foreign markets.

Item 7

Identify and describe three current trends in operations management. How do you think they will change the future of OM? Your response should be 225 words (3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Supply Chain

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe three current trends in operations management and how you think they will change the future of OM.

LO2.1: Illustrate the impact of current trends on operational management

Response is not present.

Description of three current trends in operations management and how you think they will change the future of OM is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of three current trends in operations management and how you think they will change the future of OM.

Item 8

What steps should an organization take to design a supply chain network? What are the key internal departments and external organizations that should be involved? What are their roles? Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Supply Chain

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe what steps an organization should take to design a supply chain network.

LO2.2.1: Describe supply chains and supply chain management

Response is not present.

Description of the steps an organization should take to design a supply chain is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of the steps an organization should take to design a supply chain.

Identify the key internal departments and external organizations that should be involved and their roles.

LO2.3.1: Identify supply chain structure and partners

Response is not present.

Identification of the key internal departments and external organizations that should be involved and their roles is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete identification of the key internal departments and external organization that should be involved and their roles.

.

Item 9

Choose a hypothetical example of a service-based organization and illustrate how the supply chain would operate for that organization. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Supply Chain

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe the supply chain(s) and supply chain management for a hypothetical example of a service-based organization.

LO2.2.2: Describe supply chains and supply chain management

Response is not present.

Description of supply chain(s) and supply chain management for a hypothetical example of a service-based organization is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete description of supply chain(s) and supply chain management for a hypothetical example of a service-based organization.

Illustrate how the supply chain would operate for that organization.

LO2.3.2: Identify supply chain structure and partners

Response is not present.

Illustration of how the supply chain would operate for that organization is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete illustration of how the supply chain would operate for that organization.

Item 10

Choose a hypothetical example of a goods-based organization and illustrate how the supply chain would operate for a product for that organization. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Supply Chain

0

Not Present

1

Needs Improvement

2

Meets Expectations

Describe the supply chain(s) and supply chain management for a hypothetical example of a goods-based organization.

LO2.2.3: Describe supply chains and supply chain management

Response is not present.

Description of supply chain(s) and supply chain management for a hypothetical example of a goods-based organization is vague, inaccurate, and/or incomplete.

Response provides clear, accurate, and complete description of supply chain(s) and supply chain management for a hypothetical example of a goods-based organization.

Illustrate how the supply chain would operate for a product for that organization.

LO2.3.3: Identify supply chain structure and partners

Response is not present.

Illustration of how the supply chain would operate for a product for that organization is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete illustration of how the supply chain would operate for a product for that organization.

Item 11

Organizations can have multiple layers of first- and second-tier suppliers. Explain the advantages that organizations gain by having multiple layers of suppliers. Describe any disadvantages that can be brought to organizations by having multiple layers of suppliers. Your response should be 75–150 words (1–2 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Supply Chain

0

Not Present

1

Needs Improvement

2

Meets Expectations

Explain the advantages and disadvantages that organizations gain by having multiple layers of suppliers.

LO2.3.4: Identify supply chain structure and partners

Response is not present.

Explanation of the advantages and disadvantages that organizations gain by having multiple layers of suppliers is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of the advantages and disadvantages that organizations gain by having multiple layers of suppliers.

Item 12

When an organization is determining a location choice, what sustainability issues should it consider? What ethical issues should be considered? Your response should be 150–225 words (2–3 paragraphs) in length. Be sure to reference at least one scholarly source to support your answer.

Your Response

Enter your response here.

Rubric

Module 2: Supply Chain

0

Not Present

1

Needs Improvement

2

Meets Expectations

Explain the sustainability issues that should be considered when an organization is determining a location choice.

LO2.4: Explain the impact of sustainability efforts on an organization’s decisions

Response is not present.

Explanation of the sustainability issues that should be considered when an organization is determining a location choice is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of the sustainability issues that should be considered when an organization is determining a location choice.

Explain the ethical issues that should be considered.

LO2.5: Explain the impact of ethical considerations on an organization’s decisions

Response is not present.

Explanation of the ethical issues that should be considered is vague, inaccurate, and/or incomplete.

Response provides a clear, accurate, and complete explanation of the ethical issues that should be considered.

References

Provide a citation for each resource you used to write your response to this Assessment. A sample citation is provided below:

Huenefeld, M. (2016, December 13). Globalization and operations management: Five recommendations. Retrieved from https://www.linkedin.com/pulse/globalization-operations-management-five-michael-e-huenefeld

Professional Skills Assessment

In this Competency Assessment, you will be assessed on the following Professional Skills: Written Communication, Information Literacy, and Inquiry & Analysis. These skills count toward your achievement of the Competency and the Professional Skills.

Professional Skills Assessment

0

Not Present

1

Needs Improvement

2

Meets Expectations

Written Communication: Write with clarity, coherence, and purpose.

LO1: Construct complete and correct sentences (AWE 2; Sentence Level Skills)

Sentences are incoherent and impede reader’s access to ideas.

Sentences are incomplete and/or include fragments and run-on sentences, limiting reader’s access to ideas.

Sentence structure effectively conveys meaning to the reader.

LO2: Demonstrate the effective use of grammar and mechanics (AWE 2; Sentence Level Skills)

Multiple inaccuracies in grammar and mechanics impede reader’s access to ideas.

Some inaccuracies in grammar and mechanics limit reader’s access to ideas.

Use of grammar and mechanics is straightforward and effectively conveys meaning to reader.

LO3: Create cohesive paragraphs with a clear central idea (AWE 2; Paragraph Level Skills)

Paragraphs, or lack of paragraphs, impede reader’s access to ideas.

Construction of main idea and/or supporting paragraphs limit reader’s access to ideas.

Main idea and/or supporting paragraphs effectively convey meaning to reader.

LO4: Use supporting material to support a claim (AWE 2; Use of Evidence)

Supporting materials are not present.

Supporting material is used inconsistently or inappropriately.

Supporting material is used to enhance meaning. Writing is appropriately paraphrased and uses direct quotes as applicable.

LO5: Demonstrate appropriate essay level writing skills, providing transitions between an introduction, body, and conclusion (AWE 2; Essay Level Skills)

Ideas are disorganized with no/poor transitions.

Ideas are loosely organized with unclear paragraphing and transitions.

Ideas are organized with cohesive transitions.

LO6: Identify sources (AWE 2; Credit to source)

Sources are missing.

Writing inconsistently identifies or misrepresents sources.

Writing clearly identifies the source of nonoriginal material and/or ideas.

Information Literacy: Apply strategies to evaluate information in order to effectively analyze issues and make decisions.

LO1: Identify and locate credible sources

No sources or non-credible sources are present.

Sources are inconsistently credible, appropriate, and relevant to the topic and/or assessment.

Sources are mostly credible, appropriate, and relevant to the topic and/or assessment.

LO2: Analyze information sources

Analysis is not present.

Analysis superficially applies aspects of sources that are most relevant to the topic, and/or assessment and/or analysis is unclear.

Analysis thoroughly and clearly applies aspects of sources that are most relevant to the topic and/or assessment.

Inquiry & Analysis: Apply strategies to identify, frame, and evaluate problems.

LO1: Identify a problem or question in a selected area of study

No problem or question is presented.

The problem or question is vague or inappropriate to the selected field of study.

The problem or question is clearly stated in a form appropriate to the selected field of study.

LO2: Use a logical organizing principle to identify the key parts or elements of a problem or question in a selected field of study

Elements or parts of the problem or question are not presented.

Elements or parts of the problem or question are presented in a disorganized manner.

Elements or parts of the problem or question are presented in an organized manner.

Mastery Rubric

In order to achieve mastery of this Competency, you must achieve a “2” on every rubric row in addition to meeting the additional expectation indicated in the Mastery Rubric.

Mastery Rubric

No

Yes

Exceeds Expectations: In-Depth Analysis: Explores issues/objects/works through the collection and analysis of evidence that result in informed conclusions/judgments.

LO1: Analyze multiple, relevant sources and examples to illustrate supply chain and operations management concepts and practices in organizations

Responses to the items do not consistently integrate information from relevant sources and examples to illustrate supply chain and operations management concepts and practices in organizations.

Responses to the items consistently integrate information from relevant sources and examples to illustrate supply chain and operations management concepts and practices in organizations.

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