Leadership and Management

Step Purpose What To Do

1. Prepare the learner • To relieve tension.

• To establish training base.

• To stimulate interest.

• To give the trainee confidence in performing the task.

• Put the trainee at ease.

• Find out what the trainee already knows about the task.

• Relate task to overall objective.

• Link task to the trainee’s experience.

• Make sure the trainee is comfortable to see you perform the task clearly.

2. Present the task • To make sure the trainee understands what to do and why.

• To ensure retention.

• To avoid giving the trainee more than he or she can absorb.

• Tell, show and question carefully and patiently.

• Emphasise key points.

• Instruct clearly and completely, one step at a time.

• Keep your words to a minimum. Stress action words.

3. Tr y out trainee’s per formance

• To be sure the trainee has learned the correct method.

• To prevent poor habit development.

• To be sure the trainee knows how the task is to be performed and why.

• To test the trainee’s knowledge.

• To avoid putting the trainee on the job prematurely.

• Observe the trainee perform the task without your instruction. If the trainee commits a substantial error, repeat Step 2.

• Upon correct completion of the task, have the trainee repeat the task. This time, the trainee should explain the task as he or she performs it.

• Ask questions to ensure that the key points are understood.

4. Follow-up

• To show your confidence in the trainee.

• To give the trainee self-confidence.

• To be sure the trainee has been trained properly.

• To foster a feeling of self-sufficiency in trainee.

• Make favourable comments about trainee’s current work and progress to date.

• Let the trainee work independently.

• Frequently monitor trainee’s work.

• Gradually reduce trainee monitoring.

On the Job Training Plan