hmwrk.om.2

Write up 2 pages for operation management.

Read Sunningtree Golf Club case (provided), answer the questions below.

1. What are the service concepts for the members, the society golfer, and the wedding function guests (use the Service Concept model from the reading).

2. What are the potential conflicts in the Sunningtree business model?

3. What advice can you give to Joe Tisdale as to how to manage his business in the future?