OM010 Health care Administration Masters Level

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OM010Rubric.pdf

©2014 Walden University 1

OM010: Health Information Systems: Recommend the acquisition, implementation, and evaluation of clinical and administrative health

information systems.

Assessment Rubric

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Part I: PowerPoint Presentation: Healthcare Information System Recommendation to the Board of Trustees: EMR Recommendation

Sub-Competency 1: Evaluate fundamental elements of a healthcare information system.

Learning Objective 1.1: Explain core functions of a healthcare information system.

Explanation of the core functions of a healthcare information system is missing.

Response explains fewer than four core functions of the healthcare information system. Response insufficiently explains purpose of all or some of the core functions.

Response explains four core functions of the healthcare information system. Response accurately explains the impact of the core functions have on the organization.

Demonstrates the same level of achievement as “2” plus the following: Response describes an authentic example of how application of the healthcare information system function impacted an organization.

Learning Objective 1.2: Explain legal and regulatory requirements for implementing the healthcare information system.

Explanation of the legal and regulatory requirements for implementing the healthcare information system is missing.

Response explains fewer than three legal and regulatory requirements related to healthcare information systems. Explanation of legal and regulatory requirements is insufficient and/or inaccurate.

Response identifies three legal and regulatory requirements to be considered when implementing the healthcare information system. Response explains the relevance of these requirements.

Demonstrates the same level of achievement as “2” plus the following: Response describes a constraint that legal and regulatory requirements can place on an organization.

Learning Objective 1.3: Summarize the value of the healthcare

Summary of the value of the healthcare information system to an organization

Response does not sufficiently and/or accurately address the

Response describes one value of the healthcare information system related

Demonstrates the same level of achievement as “2” plus the following:

©2014 Walden University 2

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

information system to an organization.

is missing. value of the healthcare information system to an organization in terms of quality, outcomes, and safety; improved efficiency and cost reduction; and improved service and satisfaction.

to quality, outcomes, and safety. Response describes one value of the healthcare information system related to improved efficiency and cost reduction. Response describes one value of the healthcare information system related to improved service and satisfaction.

Response aligns one of the responses for a level 2 descriptor to legal and policy requirements.

Learning Objective 1.4: Summarize functionality of the healthcare information system.

Summary of the functionality of the healthcare information system is missing.

Functions of the healthcare information system are insufficiently described and/or adequate rationale for their inclusion is not provided.

Response describes three functions of the healthcare information system that are particularly relevant to the organization. Response provides rationale for highlighting these three functions to the organization.

Demonstrates the same level of achievement as “2” plus the following: Response provides one specific example of how this function could be applied to the benefit of the organization.

Learning Objective 1.5: Evaluate the proposed healthcare information system against systems currently in place in an organization,

Evaluation of the proposed healthcare information system against systems currently in place in an organization is missing.

Response insufficiently summarizes how the healthcare information system will interface with other systems in the organization and/or other organizations within a system.

Response accurately evaluates how the healthcare information system alignments with other organizations within a healthcare system.

Demonstrates the same level of achievement as “2” plus the following: Response explains the overarching value of interoperability to the organization.

©2014 Walden University 3

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Sub-Competency 2: Analyze areas of concern in implementing and evaluating a health information system.

Learning Objective 2.1: Analyze areas of concern in implementing the health information system.

Analysis of the areas of concern in implementing the health information system is missing.

Response analyzes fewer than three areas of concern; rationale provided is insufficient.

Response analyzes three areas of concern in implementing the health information system in the organization. Response provides rationale for highlighting each of these areas of concern.

Demonstrates the same level of achievement as “2” plus the following: Response provides one suggestion for how the organization might address each area of concern.

Learning Objective 2.2: Analyze key points to consider in evaluation of the health information system.

Analysis of the key points to consider in evaluation of the health information system is missing.

Response identifies fewer than three points to consider in evaluating a health information system; rationale provided is insufficient.

Response identifies three major points to consider in evaluating health information system once it is implemented. Response provides rationale for each point.

Demonstrates the same level of achievement as “2” plus the following: Response suggests one strategy for evaluating health information system.

Part II: Research Report: Recommendation of an Health Information System

Sub-Competency 3: Evaluate a health information system for compatibility with an organization’s mission, goals, and values.

Learning Objective 3.1: Explain how the health information system is compatible to the organization’s mission, goals, and values.

Explanation of how the health information system is compatible to the organization’s mission, goals, and values is missing.

Response provides fewer than three clear ways the health information system is compatible to the organization’s mission, goals, and values.

Response provides at least three clear ways the health information system is compatible to the organization’s mission, goals, and values.

Demonstrates the same level of achievement as “2” plus the following: Response provides more than three clear ways the health information system

©2014 Walden University 4

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

is compatible to the organization’s mission, goals, and values.

Sub-Competency 4: Evaluate usability factors of a healthcare information system.

Learning Objective 4.1: Evaluate core functions of the healthcare information system.

Evaluation of the core functions of the healthcare information system is missing.

Fewer than six key core functions are identified. Explanation of the value and impact of the core functions to the organization is insufficient and/or inaccurate.

Response identifies at least one other system that was reviewed. Response identifies at least six key core functions of the healthcare information system. Response explains why each key core function is critical to the organization. Response describes the impact the six core functions will have on the organization and its goals and outcomes.

Demonstrates the same level as “2” plus the following: Response provides four key reasons why the one healthcare information system was selected over the other that was reviewed.

Learning Objective 4.2: Evaluate usability factors of the healthcare information system.

Evaluation of the usability factors of the healthcare information system is missing.

Response does not adequately explain why at least four specific usability factors were discussed with the vendor. Response does not adequately explain

Response identifies at least four usability factors that were addressed with the vendor. Response explains why these usability factors were selected for vendor

Demonstrates the same level of achievement as “2” plus the following: Response explains the impact the vendor responses had on the selection of the healthcare

©2014 Walden University 5

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

feedback received from the vendor.

discussion. Response explains the feedback received from the vendor on the usability factor queries.

information system.

Learning Objective 4.3: Recommend strategies for evaluating the healthcare information system usability.

Recommendation of the strategies for evaluating the healthcare information system usability is missing.

Response provides fewer than five strategies for evaluating the healthcare information system usability. Rationale provided is not inaccurate and/or insufficient. Response is not supported by academic/professional resources are not relevant.

Response provides five strategies used for evaluating the healthcare information system usability in the organization. Response provides research-based rationale for each strategy. Response is supported by relevant academic/professional resources.

Demonstrates the same level of achievement as “2” plus the following: Response describes two factors that could negatively impact the healthcare information system usability. Response provides one strategy for mitigating the negative impact of each factor.

Learning Objective 4.4: Explain how the healthcare information system will integrate with other products.

Explanation of how the healthcare information system will integrate with other products is missing.

Response inadequately describes products within the organization that will integrate the recommended healthcare information system. Advantages of integration are inadequately explained.

Response describes products within the organization that will integrate with the recommended healthcare information system. Response explains the advantages of each integration capability.

Demonstrates the same level of achievement as “2” plus the following: Response describes one potential concern about the integration of products.

Learning Objective 4.5: Explanation of how the Response describes fewer Response describes at Demonstrates the same

©2014 Walden University 6

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Explain how the healthcare information system ensures absolute privacy and security.

healthcare information system ensures absolute privacy and security is missing.

than three safeguards. Response insufficiently or inaccurately describes the impact of human error on safeguards.

least three specific safeguards the healthcare information system applies to ensure absolute privacy and security. Response describes how human error could impact these safeguards.

level of achievement as “2” plus the following: Response describes how no technology system can absolutely guarantee security of all data

Learning Objective 4.6: Describe the healthcare information system vendor support to an organization.

Description of the healthcare information system vendor support to an organization is missing.

Response describes fewer than four areas of support provided by the vendor. Rationale is insufficient.

Response describes four specific areas of support that will be provided by the vendor. Response explains why these areas of support are critical to the organization.

Demonstrates the same level of achievement as “2” plus the following: Response describes an additional area of support that can be provided by the vendor if required in the future.

Learning Objective 4.7: Evaluate vendor stability.

Evaluation of vendor stability is missing.

Response does not provide sufficient or reliable data to indicate the vendor’s stability, reliability, or its customer satisfaction.

Response provides data that indicates the vendor is stable and reliable. Response provides data addressing customer satisfaction. Response provides the names of three comparable organizations that implemented the

Demonstrates the same level of achievement as “2” plus the following: Response provides an analysis of the vendor stability to provide needed technology solutions to clients to and maintain those solutions for the client for the long-term.

©2014 Walden University 7

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

healthcare information system from this vendor.

Learning Objective 4.8: Provide cost estimate of the healthcare information system.

Provision of the cost estimate of the healthcare information system is missing.

Cost estimate is not in alignment with healthcare information system features and functions described.

Response provides a cost estimate of the healthcare information system as received from vendor interactions. A breakdown of the costs (as much as possible) is provided. Estimate is in alignment with the healthcare information system features and functions described.

Demonstrates the same level of achievement as “2” plus the following:

Response provides additional analysis of the cost estimate such as where the cost estimate may be influenced by other factors in the project that may push it higher or lower.

Sub-Competency 5: Describe the selection and acquisition process.

Learning Objective 5.1 Develop a timeline for the selection and acquisition of a health information technology.

Development of a timeline for the selection and acquisition of a health information technology is missing.

Timeline for the selection and acquisition of a health information system describes less than four steps in the system and how the steps would be accomplished.

Timeline for the selection and acquisition of a health information system describes at least four steps in the system and how the steps would be accomplished.

Demonstrates the same level of achievement as “2” plus the following: Response describes at least seven steps in the system selection and acquisition process and how the steps would be accomplished.

PS001: Written Communication: Demonstrate graduate-level writing skills.

©2014 Walden University 8

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Learning Objective PS 1.1: Use proper grammar, spelling, and mechanics.

Multiple major and minor errors in grammar, spelling, and/or mechanics are highly distracting and seriously impact readability.

Multiple minor errors in grammar, spelling, and/or mechanics are distracting and negatively impact readability.

Writing reflects competent use of standard edited American English. Errors in grammar, spelling, and/or mechanics do not negatively impact readability.

Grammar, spelling, and mechanics reflect a high level of accuracy in standard American English and enhance readability.

Learning Objective PS 1.2: Organize writing to enhance clarity.

Writing is poorly organized and incoherent. Introductions, transitions, and conclusions are missing or inappropriate.

Writing is loosely organized. Limited use of introductions, transitions, and conclusions provides partial continuity.

Writing is generally well- organized. Introductions, transitions, and conclusions provide continuity and a logical progression of ideas.

Writing is consistently well-organized. Introductions, transitions, and conclusions are used effectively to enhance clarity, cohesion, and flow.

Learning Objective PS 1.3: Apply APA style to written work.

APA conventions are not applied.

APA conventions for attribution of sources, structure, formatting, etc., are applied inconsistently.

APA conventions for attribution of sources, structure, formatting, etc., are generally applied correctly in most instances. Sources are generally cited appropriately and accurately.

Writing effectively integrates appropriate resources (which may include peer-reviewed resources) and content to support and expand upon ideas and arguments.

Learning Objective PS 1.4: Use appropriate vocabulary and tone for the audience and purpose.

Vocabulary and tone are inappropriate and negatively impact clarity of concepts to be conveyed.

Vocabulary and tone have limited relevance to the audience.

Vocabulary and tone are generally appropriate for the audience and support communication of key concepts.

APA conventions for attribution of sources, structure, formatting, etc., are applied correctly and consistently throughout the paper. Sources are consistently cited appropriately and accurately.

©2014 Walden University 9

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

PS005: Critical Thinking and Problem Solving: Use critical-thinking and problem-solving skills to analyze professional issues and inform best practice.

Learning Objective PS 5.1: Analyze assumptions and fallacies.

Analysis of assumptions is missing.

Response is weak in assessing the reasonableness of assumptions in a given argument. Response does not adequately identify and discuss the implications of fallacies or logical weaknesses in a given argument.

Response generally assesses the reasonableness of assumptions in a given argument. Response identifies and discusses the implications of fallacies and/or logical weaknesses in a given argument.

Response clearly and comprehensively assesses the reasonableness of assumptions in a given argument. Response provides a detailed and compelling analysis of implications of fallacies and logical weaknesses in a given argument.

Learning Objective PS 5.2: Generate reasonable and appropriate assumptions.

Assumptions are missing. Response does not adequately present and discuss key assumptions in an original argument.

Response presents and discusses key assumptions in an original argument.

Response justifies the reasonableness and need for assumptions in an original argument.

Learning Objective PS 5.3: Assess multiple perspectives and alternatives.

Assessment of multiple perspectives is missing.

Response does not identify nor adequately consider multiple perspectives or alternatives.

Response identifies and considers multiple perspectives and alternatives.

Response justifies selection of chosen alternative relative to others.

Learning Objective PS 5.4: Use problem-solving skills.

Problems and solutions are not identified.

Response presents solutions, but they are ineffective in addressing the specific problem.

Response presents solutions that are practical and work in addressing the specific problem.

Response presents compelling supporting arguments for proposed solutions.

PS006: Information Literacy: Apply appropriate strategies to identify relevant and credible information and data in order to effectively analyze issues and make decisions.

Learning Objective Credible sources are Some sources are credible, Most sources are credible, All resources are credible,

©2014 Walden University 10

0 Missing

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

PS 6.1: Identify credible sources.

missing. appropriate, and relevant to the topic.

appropriate, and relevant to the topic.

appropriate, and relevant to the topic.

Learning Objective PS 6.2: Analyze findings from relevant sources.

Analysis is missing. Analysis superficially reflects relevance of findings to the identified problem, issue, or purpose.

Analysis clearly reflects relevance of findings to the identified problem, issue, or purpose.

Analysis clearly reflects relevance of findings to the identified problem, issue, or purpose, and synthesizes findings to generate new insights.