OM010 Health information Systems Final

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OM010: Health Information Systems: Recommend the acquisition, implementation, and evaluation of clinical and administrative health information systems.

Assessment Rubric

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations Report to Board of Trustees: Healthcare Information System Recommendation Learning Objective 1.1:

Explain core functions of a healthcare information system.

Report does not explain, explains fewer than four or insufficiently explains four core functions of the healthcare information system including the purpose of the core functions.

Report explains four core functions of the healthcare information system and accurately explains the impact the core functions have on the organization.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report describes an authentic example of how application of the healthcare information system function impacted an organization.

Learning Objective 1.2

Explain legal and regulatory requirements for implementing the healthcare information system.

Report does not explain or explains fewer than three legal and regulatory requirements related to healthcare information systems. Explanation of legal and regulatory requirements is insufficient and/or inaccurate.

Report identifies three legal and regulatory requirements to be considered when implementing the healthcare information system and explains the relevance of these requirements.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report describes a constraint that legal and regulatory requirements can place on an organization.

Learning Objective 1.3

Report does not summarize, insufficiently or inaccurately summarizes the value of the

Report summarizes one value of the healthcare information

Report demonstrates the same level of achievement

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations Summarize the value of the healthcare information system to an organization.

healthcare information system to an organization in terms of quality, outcomes, and safety; improved efficiency and cost reduction; and improved service and satisfaction.

system related to quality, outcomes, and safety. Report summarizes one value of the healthcare information system related to improved efficiency and cost reduction. Report summarizes one value of the healthcare information system related to improved service and satisfaction.

as “Meets,” plus the following: Report aligns one of the responses for a level 2 descriptor to legal and policy requirements.

Learning Objective 1.4

Summarize functionality of the healthcare information system.

Report does not summarize or insufficiently summarizes the functions of the healthcare information system and/or rationale for their inclusion is not provided.

Report describes three functions of the healthcare information system that are particularly relevant to the organization. Report provides rationale for highlighting these three functions to the organization.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report provides one specific example of how this function could be applied to the benefit of the organization.

Learning Objective 1.5

Evaluate the proposed healthcare information system against systems

Report does not summarize or insufficiently summarizes how the healthcare information system will interface with other systems in the organization and/or other organizations within a system.

Report accurately evaluates how the healthcare information system alignments with other organizations within a healthcare system.

Report demonstrates the same level of achievement as “Meets,” plus the following: Presentation explains the overarching value of interoperability to the organization

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations currently in place in an organization.

Learning Objective 1.6

Analyze areas of concern in implementing the health information system.

Report does not analyze or analyzes fewer than three areas of concern; rationale is not provided or is insufficient.

Report analyzes three areas of concern in implementing the health information system in the organization. Report provides rationale for highlighting each of these areas of concern.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report provides one suggestion for how the organization might address each area of concern.

Learning Objective 1.7

Analyze key points to consider in evaluation of the health information system.

Report does not identify or identifies fewer than three points to consider in evaluating a health information system; rationale is not provided or is insufficient.

Report identifies three major points to consider in evaluating health information system once it is implemented. Report provides rationale for each point.

Report demonstrates the same level of achievement as “Meets,” plus the following: Presentation suggests one strategy for evaluating health information system.

Learning Objective 1.8: Explain how the health information system is compatible to the organization’s

Report does not provide or provides fewer than three clear ways the health information system is compatible to the organization’s mission, goals, and values.

Report provides at least three clear ways the health information system is compatible to the organization’s mission, goals, and values.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report provides more than three clear ways the health information system is compatible to the

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations mission, goals, and values.

organization’s mission, goals, and values.

Learning Objective 1.9: Evaluate core functions of the healthcare information system.

Report does not identify or identifies fewer than six key core functions. Report does not explain, insufficiently or inaccurately explains the value and impact of the core functions to the organization.

Report identifies at least one other system that was reviewed. Response identifies at least six key core functions of the healthcare information system. Report explains why each key core function is critical to the organization. Report describes the impact the six core functions will have on the organization and its goals and outcomes.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report provides four key reasons why the one healthcare information system was selected over the other that was reviewed.

Learning Objective 1.10 Evaluate usability factors of the healthcare information system.

Report does not explain or inadequately explains why at least four specific usability factors were discussed with the vendor. Report does not adequately explain feedback received from the vendor.

Report identifies at least four usability factors that were addressed with the vendor. Report explains why these usability factors were selected for vendor discussion. Report explains the feedback received from the vendor on the usability factor queries.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report explains the impact the vendor responses had on the selection of the healthcare information system.

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations

Learning Objective 1.11 Recommend strategies for evaluating the healthcare information system usability.

Report does not provide or provides fewer than five strategies for evaluating the healthcare information system usability. Report does not a rationale or rationale provided is inaccurate and/or insufficient. Report is not supported by academic/professional resources are not relevant.

Report provides five strategies used for evaluating the healthcare information system usability in the organization. Report provides research- based rationale for each strategy. Report is supported by relevant academic/professional resources.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report describes two factors that could negatively impact the healthcare information system usability. Report provides one strategy for mitigating the negative impact of each factor.

Learning Objective 1.12 Explain how the healthcare information system will integrate with other products.

Report does not explain, inadequately explains products within the organization that will integrate the recommended healthcare information system. Advantages of integration are inadequately explained.

Report describes products within the organization that will integrate with the recommended healthcare information system. Report explains the advantages of each integration capability.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report describes one potential concern about the integration of products.

Learning Objective 1.13

Report does not explain or explains fewer than three safeguards.

Report explains at least three specific safeguards the healthcare information system

Report demonstrates the same level of achievement

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations Explain how the healthcare information system ensures absolute privacy and security.

Report insufficiently or inaccurately explains the impact of human error on safeguards.

applies to ensure absolute privacy and security. Report explains how human error could impact these safeguards.

as “Meets,” plus the following: Report describes how no technology system can absolutely guarantee security of all data.

Learning Objective 1.14 Describe the healthcare information system vendor support to an organization.

Report does not describe or describes fewer than four areas of support provided by the vendor. Rationale is insufficient.

Report describes four specific areas of support that will be provided by the vendor. Report explains why these areas of support are critical to the organization.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report describes an additional area of support that can be provided by the vendor if required in the future.

Learning Objective 1.15 Evaluation of vendor stability is missing.

Report does not provide or provides insufficient or unreliable data to indicate the vendor’s stability, reliability, or its customer satisfaction.

Report provides data that indicates the vendor is stable and reliable. Report provides data addressing customer satisfaction. Report provides the names of three comparable organizations that

Report demonstrates the same level of achievement as “Meets,” plus the following: Report provides an analysis of the vendor stability to provide needed technology solutions to clients to and maintain

Rubric Criteria

Needs Improvement

Meets Expectations

Exceeds Expectations implemented the healthcare information system from this vendor.

those solutions for the client for the long-term.

Learning Objective 1.16 Provide cost estimate of the healthcare information system.

Report does not provide or provides a cost estimate that is not in alignment with healthcare information system features and functions described.

Report provides a cost estimate of the healthcare information system as received from vendor interactions. A breakdown of the costs (as much as possible) is provided. Estimate is in alignment with the healthcare information system features and functions described.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report provides additional analysis of the cost estimate such as where the cost estimate may be influenced by other factors in the project that may push it higher or lower.

Learning Objective 1.17 Develop a timeline for the selection and acquisition of a health information technology.

Report does not provide or provides a timeline that describes in fewer than four steps the selection and acquisition of a health information system. Or report does not describe, vaguely or inaccurately describes how the steps would be accomplished.

Report provides a timeline for the selection and acquisition of a health information system describes at least four steps in the system and how the steps would be accomplished.

Report demonstrates the same level of achievement as “Meets,” plus the following: Report describes at least seven steps in the system selection and acquisition process and how the steps would be accomplished.