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OLCU601_W3_ImpressionManagement_Mini-presentation_v2.pptx

Impression Management Mini-presentation

By: Neisy Mancilla

OLCU 601 - Week Three Discussion Board

Course reference: Johnson (2016)

Johnson, J (2017) - adapted from Johnson (2016); SAGE publishing

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Impression Management

Definition: how people try to control the images others have of them through their behaviors

Organizations act as stages

Impression management categories

Acquisitive: attempts to be seen in a positive light

Protective: attempts to avoid looking bad

Direct (straightforward efforts to create a desirable image)

Indirect (shape image through association with positive events and people)

Johnson, J (2017) adapted from Johnson (2016)

Fédération Internationale de Football Association

I selected Fédération Internationale de Football Association better known as FIFA.

I first observed their use of Impression Management as defined in Johnson (2016) upon reading about the ethical misconduct accusations, brought forward by a former chairman of FIFA’s governance committee, of being pressured to ignore FIFA regulations to grant eligibility to certain candidates for coveted and lucrative spots on FIFA committees. FIFA has dismissed the accusations by stating that the organization has always “respected” its committee’s decisions, hence, the accusations of improper influence are “factually incorrect” (NY Times, 2017).

This was an example of Protective/Direct Tactics because they have used accounts (to lessen or repair the damage after a failure has occurred by making excuses or offering justification) and disclaimers (to lessen the potential damage that might be caused by an upcoming failure event).

I found this to be appropriate due to FIFAS remarks stating that regular contact with the FIFA administration was normal in the course of the former chairman's work; furthermore, “exchange between the administration and FIFA’s committees, which in the end all defend FIFA’s interests, are logical and even desirable, so for these exchanges to be portrayed as undue influence is factually incorrect” (NY Times, 2017).

Johnson, J (2017) adapted from Johnson (2016)

Reference: Panja, T. (2017, September 13). FIFA President Gianni Infantino faces new ethics complaint. New York Times. Retrieved from https://www.nytimes.com/2017/09/13/sports/soccer/fifa-gianni-infantino-ethics-complaint.html

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