managing 7-3 Case study

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OL 322 Module Seven Case Study Guidelines and Rubric

Scenario

ABC Company, Inc., has been in existence for 10 years. It has 50 employees and currently only one location. ABC Company manufactures one product: widgets. It has managed to stay in business by holding onto a small portion of the widget market, but it is far from the market leader. Over the last five years, ABC Company’s market share has stayed more or less stagnant. The president of the company is an older gentleman who mostly works from home. He makes decisions through meetings with his managers over the phone and is rarely seen at the company. Mid-level managers don't have much contact with each other and basically focus exclusively on their individual departments. The rest of the staff members are very distrustful of management, and there has recently been a lot of turnover. Outside of interoffice griping, there is rarely any company wide communication. Recent economic developments and technological advances in the widget industry have resulted in a greater demand for widgets in emerging markets, as well as in the United States. In order to stay competitive, ABC Company is considering expanding its operation globally. ABC has come to you, an expert on organizational change, for consulting advice.

Prompt

Identify and describe ABC Company’s Eight Dimensions of Organization Capacity for Change (OCC). For each of the eight dimensions, identify its significance to the organization and whether or not you believe it is essential to OCC. Support your positions with examples. As you review the case study, answer the following elements:

 List each Dimension of Organization Capacity for Change, and provide a description for each.

 Identify the significance of each dimension to the organization, including examples.

 Identify the rationale for why each dimension is essential to the organization, including examples.

 Using your research from the Module Five Case Study, what advice would you provide in order to better position ABC to successfully implement one of the solutions you recommended?

 Describe how accountability and innovation could affect the company’s ability to successfully implement change.

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Rubric

Guidelines for Submission: Case study should use double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to the APA citation method. Page-length requirements: 2–3 pages.

Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Dimension of OCC Includes all dimensions and provides in-depth descriptions to illustrate each element

Lists each Dimension of Organization Capacity for Change, and provides a description for each

Lists some of the dimensions and provides a simple description for each

Does not list the dimensions, or does not provide a description for each

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Significance of Dimension

Identifies the significance of each dimension to the organization and provides in-depth examples that demonstrate complete understanding of their significance

Identifies the significance of each dimension to the organization, and provides an example for each

Identifies the significance of some of the dimensions to the organization

Does not identify the significance of the dimensions to the organization

20

Rationale Identifies the rationale for why each dimension is essential to the organization and includes detailed examples

Identifies the rationale for why each dimension is essential to the organization, including examples

Identifies the rationale for why some dimensions are essential to the organization, or examples are not tied to the dimensions

Does not identify the rationale for why any dimensions are essential to the organization

10

Advice Recommendations provide opportunity for company to successfully implement change and give detailed examples to back up recommendations

Recommendations provide opportunity for company to successfully implement change

Recommendations provide opportunity for company to successfully implement change, but recommendations are vague or not realistic

Does not provide recommendations for company to implement change

15

Accountability and Innovation

Describes how accountability and innovation could affect company’s ability to successfully implement change, with detailed examples

Describes how accountability and innovation could affect company’s ability to successfully implement change

Describes how accountability and innovation could affect company’s ability to successfully implement change, but description is vague or not realistic

Does not describe how accountability and innovation could affect company’s ability to successfully implement change

15

Research Incorporates many scholarly resources effectively that reflect depth and breadth of research

Incorporates some scholarly resources effectively that reflect depth and breadth of research

Incorporates very few scholarly resources that reflect depth and breadth of research

Does not incorporate scholarly resources that reflect depth and breadth of research

10

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Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Writing (Mechanics/Citations)

No errors related to organization, grammar and style, and citations

Minor errors related to organization, grammar and style, and citations

Some errors related to organization, grammar and style, and citations

Major errors related to organization, grammar and style, and citations

10

Total 100%