IPR
loubell
ObserversFeedbackFormIPR1.docxSkills Checklist for Interviewing IPR (OBSERVER) Comment by DE ZEEUW WRIGHT, MARGRIET: Instructors, consider posting the following worksheets to Blackboard so that students have access to them and so you don’t need to copy them weekly. Remind students to share the feedback with their small groups (e.g., on Blackboard or via Google docs, etc.).
During the IPR interview, the observer’s role is to use the following checklist to track then share thoughts about the process that occurred between the social worker and client. Only give feedback regarding skills being used in the particular role play. Consider how to give thoughtful and substantive feedback.
|
SOCIAL WORK SKILL |
EXAMPLE OF HOW THE SKILL WAS USED |
EFFECT THE SKILL HAD ON THE CLIENT OR ON THE PROCESS |
|
ENGAGEMENT PHASE |
||
|
introducing self and the organization / outlining limits to confidentiality |
|
|
|
building rapport / putting client at ease / conveying unconditional positive regard |
|
|
|
attending / active listening |
|
|
|
conveying empathy / genuineness / being authentic |
|
|
|
EXPLORATION AND ASSESSMENT PHASES |
||
|
“funneling technique”: asking general questions to begin, then gradually prioritizing and targeting questions |
|
|
|
intentionally asking good quality questions |
|
|
|
naming feelings |
|
|
|
reflecting / conveying understanding |
|
|
|
exploring / asking open-ended questions |
|
|
|
clarifying / seeking concreteness |
|
|
|
paraphrasing / summarizing |
|
|
|
focusing / guiding the helping process |
|
|
|
PLANNING AND INTERVENTION PHASES |
||
|
discussing SMART goals |
|
|
|
reframing / additive empathy / helping client view issue from a different perspective / interpretation |
|
|
|
engaging in a supportive, collaborative confrontation of behavior |
|
|
|
EVALUATING AND ENDING PHASES |
||
|
evaluating what change has been made, what progress has occurred |
|
|
|
anticipating future challenges and how to manage them |
|
|
|
intentionally and appropriately ending the session or the service |
|
|
