OBM Class

Coaching Action Plan (Lattal & Porrit, 2008)

Manager: Performer(s):

Date Plan Developed: Business Objective:

Pinpoint

What specifically do you want to improve (results and behavior)?

Result:

Behavior:

Measure

How will you know when that improvement happens?

Result:

Behavior:

Feedback

How will the performers know how they are doing relative to past performance and the goals?

Result:

Behavior:

Reinforce

How will you create a «want-to-do» environment through positive reinforcement?

Result:

Behavior: