Organizational Behavior

Assignment Brief

Qualification	HIGHER NATIONAL DIPLOMA IN BUSINESS
Unit Number and Title	12 Organisational behaviour
Start Date	06-05-18
Hand In Deadline	06-06-18
Assessor Name	MS. ANNU CHARIKAR
Assignment No	ONE
Assignment Title	organisational cultures, workforce motivtion, team dynamics & Organisational BEhaviour

Purpose of this assignment To develop knowledge and understanding of the influence culture, politics and power have on the behaviour of others in an organisational context. Students will apply the principles of organisational behaviour to a variety of business situations. They will explore key influences which affect the behaviour of individuals, teams and organisations.

Assignment Description This Assignment covers the Learning outcomes LO1, LO2, LO3 and LO4.

Preparation guidelines · The report should be grammatically correct and word processed. · The written report must be presented in a professional manner, with FORM 1, front page, contents page, page numbering, bibliography and annexes. · Use the Font as Arial size 11 and 1.5 line spacing. · Identify any references and Use the Harvard referencing system. · Complete the Form 1 page and sign the statement of authenticity. · You will pass the assignment only if you achieve all Pass criteria. Student must provide evidence that learning outcomes of the subject have been met. · Assignment will be checked for Plagiarism. Appropriate Actions may be taken as per College / Edexcel Plagiarism Policy.

Good practice · Make backup of your work in different media (hard disk, memory stick etc) to avoid distress for loss or damage of your original copy. · Make an extra hardcopy of your work submitted for your own reference or later use.

ASSIGNMENT BRIEF

TASK 1 & 2 – Addresses the LO1 & LO2

TASK 1: CASE STUDY 1 & EXHIBIT 1: Toyota Motors

Read the Toyota Motors case study and Exhibit 1 (attached) and address the following points with reference to the case.

1. Discuss the characteristics and importance of organizational culture.

2. Describe the culture at Toyota Motor Corporation.

3. Critically analyse how did a long standing culture that had such a strong commitment to quality lose its ability to influence employee behaviour and actions.

4. Critically evaluate the importance of Mr. Toyota for apologising on behalf of the company’s decisions. Why was it necessary? (Think in terms of the company’s stakeholders.)

5. What could other organisations learn from Toyota’s experiences and the importance of organisational culture& power?

TASK 2: CASE STUDY 2: Organisation A & Organisation B

Read the Case Study 2 (attached) and address the following points with reference to the case.

1. If you had a choice, which organisation out of these two would you like to work with? Critically evaluate your choice.

2. “Motivating employees is one of the most consistent challenges a manager faces.” Critically analyse this statement and mention if you agree/disagree to it.

3. Support Q2 with the use of one or more of these following theories:

· Content theories:

· Maslow Hierarchy of needs

· Herzberg

· David McClelland

· Process theories:

· Expectancy theory

· Equity theory

· Reinforcement theory

TASK 3 & 4 – Addresses the LO3 & LO4

TASK 3: TUCKMAN THEORY

Address the following points based on Tuckman Theory

1. Discuss and explain stages of team building as per Tuckman theory.

2. Discuss and explain factors and skills that assist or hinder effective teamwork.

3. What factors are instrumental in teams effectively achieving their objectives? Critically analyse the effectiveness of teamwork in achieving goals in the workplace.

4. Identify the aspects that threaten successful achievement and cohesive group work.

5. Analyse the benefits of working in a team.

TASK 4: CASE STUDY 4: Airlines

Read the Case Study 4 (attached) and address the following points with reference to the case.

1. As this story illustrated, sometimes teams have to move quickly. How do you get a team up and running quickly? Apply a relevant theory to explain the same.

2. In a crisis situation such as this, what role does a team leader have to play? Explain and Evaluate.

3. Using Exhibit 2, critically analyse characteristics of effective teams, and which of them would this case study team need?

Submission Format for ALL TASKS:

The submission is in the form of an Essay (please refer to essay style writing).

This should be written in a concise, formal business style. You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system. Please also provide a bibliography using the Harvard referencing system.

The recommended word limit for the entire 4500-5000 words, although you will not be penalised for exceeding the total word limit.

Learning Outcomes and Assessment Criteria
Learning Outcome	Pass	Merit	Distinction
LO1 Analyse the influence of culture, politics and power on the behaviour of others in an organisational context.	P1 Analyse how an organisation’s culture, politics and power can influence individual and team behaviour and performance.	M1 Critically analyse how the culture, politics and power of an organisation can influence individual and team behaviour and performance.	D1 Critically evaluate the relationship between culture, politics, power and motivation that enables teams and organisations to succeed, providing justified recommendations.
LO2 Evaluate how to motivate individuals and teams to achieve a goal.	P2 Evaluate how content and process theories of motivation, and motivational techniques, enable effective achievement of goals in an organisational context.	M2 Critically evaluate how to influence the behaviour of others through the effective application of behavioural motivational theories, concepts and models.
LO3 Demonstrate an understanding of how to co-operate effectively with others.	P3 Demonstrate an understanding of what makes an effective team, as opposed to an ineffective team.	M3 Analyse relevant team and group development theories to support the development of dynamic co-operation.	D2 Critically analyse and evaluate the relevance of team development theories in the context of OB concepts and philosophies that influence behaviour in the workplace.
LO4 Apply concepts and philosophies of organisational behaviour to a given business situation.	P4 Apply concepts and philosophies of OB within an organisational context and a given business situation.	M4 Justify and evaluate a range of concepts and philosophies in how they inform and influence behaviour in both positive and negative way.