Human Resources - Benefits Administrator

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Benefits Administration Coordinator wayup.com/i-j-Northwestern-Benefit-Corporation-531050204646271

Northwestern Benefit Corporation

Benefits Administration Coordinator

Atlanta, GA

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Responsibilities

Benefits Administration Coordinator Northwestern Benefit Corporation - Atlanta, GA

30326 Benefits Administration Coordinator I. Position Summary The contribution that

a Benefits Administration Coordinator (BAC) makes to Northwestern Benefit (NWB) is

to retain clients by increasing the clients value-added dependency on NWB, through

the normal functions of a Benefits Enrollment Specialist such as processing all lines of

clients enrollments, terminations and eligibility changes both through paper

applications and/or electronic application. In addition to the normal functions of a

BES, the Benefits Administration Coordinator will also be a dedicated support for the

client for enrollment & eligibility issues and projects. The BAC will manage multiple

benefits administration processes as designed by NWB and the client. The BAC will

work directly with the client on designing and documenting benefits administration

processes and revising existing documentation when necessary. It will be critical for the

BAC position to create flexible and collaborative relationships with internal staff,

carriers and employers in order to meet the position objective. II. Position

Responsibilities Manage and process all incoming enrollments, terms and change

forms, including quality review for document accuracy and completion. If documents

are incomplete, BAC will call applicable employer/employee to obtain information

and/or seek clarity. After quality review, BAC will go online to each carrier and/ or

enrollment platform to enroll and / or terminate coverage accordingly. BAC will be

responsible for notifying any COBRA administrators of terminations and/or COBRA

qualifying event updates from the client. BAC will scan and save all enrollment forms in

Zywave under the applicable clients files. Successful electronic processing will require

accuracy, focus and a great attention to detail and execution. Communicate clearly and

thoroughly with NWB employees and / or clients. Audit Enrollment Error /

Discrepancy reports for clients who utilize electronic enrollment platforms. Resolve

errors and escalate any possible technical issues. Be a Subject Matter Expert and assist

with configuration and updates within multiple Benefits Administration platforms.

Manage multiple Benefits Administration processes including but not limited to: * New

Hire Reminders to employees and/or the client * Reviewing and approving QLEs in

clients system * QLE follow up with employees and/or the client * Dependent

verification * EOI follow up with employees and/or the client and approvals in clients

system * Review and resolve electronic file error reports * Flex and COBRA audits *

Creating and managing reports in clients and carriers systems * Defaulting coverage for

new hires May perform other projects or duties as assigned. III.

Reporting/Accountability * Reports to: Manager, Benefit Administration * Supervises:

None IV. Knowledge/Experience Required * At least 3 years of experience related to

our industry, including insurance, carriers, benefits, human resources, broker/agent,

Technology field, Data Processor, electronic software applications. * High school

diploma, minimally. College degree and any other professionally-related designations

are preferred. * Benefits Administration experience preferred V. Skills/Abilities

Required * An inquisitive nature, always pressing to know more and understand more

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about the client and his/her needs. * Technology savvy, having a curiosity and

propensity to learn more about computers and other tools that make business more

effective and productive. * Strong mathematical and analytical skills enabling one to

gather data and present in a clear and understandable method to the receiving

audience. * An excellent communicator (listens, speaks and writes well). * Highly

organized and process driven; he/she is able to manage a multitude of requests, details

and follow-ups (including paperwork). * Can model and exemplify the NWB 25 Tenets.

VI. Physical Requirements/Miscellaneous * There are no physical requirements for the

position. * Drivers license and dependable car in order to accommodate some travel to

clients locations. VII. Person Description Assessment Tool(s) used for hiring in this

position: Harrison Personality Test This position description is not intended to be all-

inclusive, but to provide a general scope of the person and the position, outlining the

primary responsibilities, reporting structure, and knowledge/strengths/abilities

required to succeed. It is not a contract. 19 hours ago - save job - original job