nursing (quality interprof care) C

NURS 3123 Case Study for Weekly Session 3 (Memorial Holiday Week)

Directions: This case study is to be complete in lieu of the synchronous session for Week

Please answer the question posted after the case and be prepared to discuss in your assigned groups during your respective Week 4 synchronous session.

The Case

The management staff of a national home healthcare agency organization is discussing quality improvement from a national perspective. The administrator has just completed a brief presentation about the Quality Chasm initiative (NAM) describing quality care. This is all new information for the management staff. Present at the meeting are the administrator, financial director, nursing director (representing registered nurses and home health aides), medical records director, allied health director (representing physical therapy, occupational therapy, vocational therapy, and pharmacy), director of staff education, social services director, human resources director, and marketing director. The administrator tells the managers that this is critical information that needs to be considered in all aspects of the home health agency organization, which has home health agencies in 20 states.

Questions

1. Why is this critical information for the home health agency organization?

2. What specifically might be of interest to the management team?

3. What other national information might the planning team review and why?

4. How might this information help them collaborate more with their referral sources, such as acute care hospitals, physicians, and rehabilitation centers?