Leadership Plan proposal on Healthcare Issues

Capella University

Instructor Abigail Mitchel

September 16th 2021

Interview Summary

A healthcare administrator by the name of Emma Geoffrey assisted me in conducting an interview that focused on the current challenges that healthcare businesses are experiencing. The interview was done over the phone to fit COVID-19's existing condition, with the evaluation's questions acting as a guide. In addition to her other responsibilities, she is responsible for the overall management of the medical services offered by the hospital, which includes evaluating patient records and executing quality control procedures for the many healthcare institutions throughout the city. Emma has almost a decade of experience in the medical industry.

Emma, the administrator, stated, among other things, that the current problems they are working with involve prices and transparency among health institutions. During the discussion, it became clear that the costs of pharmaceuticals and medical services were too costly, and as a result, many patients were unable to get comprehensive medical care. Many healthcare organizations lack transparency, which means that patients do not know the fee; they will have to pay medical bills until a few days after they have recovered, at which point they are shocked by the high cost. "Price transparency is essential in healthcare organizations," Emma stated, explaining that doing so enables patients to gain prior knowledge about the quality of medical care they will receive, as well as to choose the most practical medical help accessible that is compliant with their finances. While she voiced worries about the hospital's financial situation, she also reported that all of the hospital's administrators expressed the same concerns as she did.

Issue Identification

As a result of this analysis, it has been determined that hospitals must integrate cooperation as a whole to save costs and increase transparency. Everyone needs to be involved for improvements to occur. Although theory for change seems to be impractical for immediate treatment, it has been shown that it offers a foundation for treating healthcare cost problems.

Change Theories That Could Lead to an Interdisciplinary Solution

Lewin's change theory was used as the operational framework to revolutionize the routine of the multidisciplinary team in the field of pain treatment. The model for change includes a comprehensive educational approach being deployed in phases to foster transformational staff behavior (Newell, 2001). Employees and leaders exchange information in this method, with employees providing the majority of knowledge. This might be achieved via a flow of information between leadership, frontline staff, and management. These leaders interact with their employees, share their expertise and allow people to participate in company-level decision-making. Because this model emphasizes the engagement of the entire organization, I believe it is appropriate in this particular situation to utilize. When establishing a plan, it is more beneficial to include a broader range of perspectives than just a tiny proportion of the team's opinions.

Leadership Strategies That Could Lead to an Interdisciplinary Solution

The leadership of an organization should be involved in the development of solutions to issues and the promotion of those solutions via the use of leadership methods. To save money while increasing teamwork and engagement, clear and straightforward communication may improve cooperation and engagement. It is more probable for leaders who are devoted to the ongoing development of their team that they will guarantee that there is continuity among medical professionals—in the organization's cost-cutting initiatives, maintaining high-quality standards, including accountability, maybe a critical component (Boone, 2020).

Collaboration Approaches for Interdisciplinary Teams

Reactive, proactive, and Real-time methods are suitable for establishing a multidisciplinary team to handle healthcare organization challenges. In the reactive approach, Failure is examined in two different ways. Why did the multidisciplinary team fail, and how can they prevent it from happening again? When compared to the previous technique, the proactive approach differs. The primary goal of this technique is to study the system before it fails. This technique is critical because it allows for the implementation of preventative actions in the event of a predicted failure (Morley, 2017). The third technique is referred to as the real-time strategy. This method focuses on difficulties that cannot be expected and which differ from prior experiences.

References

Boone, C. G., Pickett, S. T., Bammer, G., Bawa, K., Dunne, J. A., Gordon, I. J., ... & Mallee, H.

(2020). Preparing interdisciplinary leadership for a sustainable future. Sustainability Science, 15, 1723-1733.

Morley, L., & Cashell, A. (2017). Collaboration in health care. Journal of medical imaging and

radiation sciences, 48(2), 207-216.

Newell, W. H., Wentworth, J., & Sebberson, D. (2001). A theory of interdisciplinary

studies. Issues in Interdisciplinary Studies.

Oughton, E., & Bracken, L. (2009). Interdisciplinary research: framing and

reframing. Area, 41(4), 385-394.

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