Troubleshooting Tool Guide for the Installation of the New Satellite Campus

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NTC362r5_Table_Template_Week_Four.docx

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Table Template

NTC/362 Version 5

Table – Week Four

Scenario

The IT leadership team has determined that the college will add another satellite campus. In anticipation of issues that may arise when installing new hardware and software you have been asked to create a Troubleshooting Tool Guide that identifies tools that can be used to troubleshoot the items in the following table.

Your task is to prepare a 2- to 3-page table using Microsoft® Word or Microsoft® Excel®. In the cells identify what tool could be used and give an example from the labs, videos, or readings of how to use the tool.

	Troubleshooting Tool	Example
Connection to the ISP	<List types of tools that could be used to troubleshoot>	<Give an example of how the tool is used>
Routers and Switches
Wireless Access Points
New Hardware
New Network Cabling
IP Addressing Problems
VLAN problems