Assignment
perlasai
Notes.pptxChapter 11: crisis management plan
Crisis management plan
Describes the initial steps for dealing with an adverse situation
Provides guidelines for initial notifications
Plan roles and responsibilities
First point of contact
Facility manage
Executive team
Executive staff
Essential plan elements
Identify assembly points
Communications plan
Multiple calls list
Security
Executive staff response
Facilities
Executives
Legal
Corporate communications
Human resources
Dealing with injuries
Reassigning staff
Acquire additional personnel
Attendance in difficult times
Post traumatic counseling
Sales and purchasing
Notify customers
Provide assurance to customers/clients/vendors
Details of the plan
Section I – notification and initial triage
Section II – supporting the recovery team
summary
Company develops the situation from the first notification through the disaster declaration
Support from top down makes this plan effective
