leader 5

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Chapter 5:
Attending to Tasks and Relationships

Chapter Objectives

Explain the task and relationship styles of leadership.
Describing the use of task and relationship leadership in practice.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

What are some of the tasks you must attend to as a leader?
Does that affect your ability to handle relationships?
Do you spend more time on tasks or dealing with relational issues when you lead? Why?

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

We all have unique habits regarding our balance of work and play.
We have similarly unique balances of task- and relationship-oriented behaviors.
All of us exhibit a blend of both task and relationship behaviors in leadership, but most prefer one style over the other.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

The Fundamentals of Leadership

Task-oriented people are goal-oriented.
They want to achieve.
Their work is where they find meaning.
Reaching a goal is a positive expression of who they are.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Relationship-oriented people find meaning in being rather than in doing.
Instead of seeking out tasks, relationship-oriented people want to connect with others.
They have strong orientation in the present and find meaning in the moment.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Most leadership falls in the middle of the continuum between task and relationship orientation.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Task Leadership

Task leadership behaviors facilitate goal accomplishment.
The leader initiates structure:

Organizes work

Defines responsibilities

Schedules work activities

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

The Fundamentals of Leadership

The leader engages in production orientation, which stresses:

The production and technical aspects of the job

The focus is on how the job will be done

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Task Leadership

Leaders will always be required to exhibit some degree of task behavior.
This depends on the leader’s personal style and the needs of the situation.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

The Fundamentals of Leadership

Relationship leadership behaviors help subordinates feel comfortable with themselves, with each other, and with the situation.
They include:

Consideration behaviors

Employee orientation

Concern for people

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Consideration behavior builds:

Camaraderie

Respect

Trust

Regard between leaders and followers

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

An employee orientation involves:

Taking an interest in workers as human beings

Valuing their uniqueness

Giving special attention to their personal needs

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

A concern for people involves:

Building trust

Providing good working conditions

Maintaining a fair salary structure

Promoting good social relations

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Relationship leadership behavior is about three things:

Treating followers with dignity and respect

Building relationships and helping people get along

Making the work setting a pleasant place to be

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Change Leadership

Third category of leader behaviors relevant to effective leadership (Yukl, Gordon, and Taber, 2002)
Based on an analysis of a large number of earlier leadership measures
Change behaviors include: visioning, intellectual stimulation, risk-taking, and external monitoring.
Change behaviors are closely related to leadership skills and vision.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Which student perspective on task and relationship styles do you identify with the most?
Task and relationship leadership behaviors are inextricably tied together.
A leader’s challenge is to integrate the two in an optimal way.
Understanding your personal styles of work and play can provide a better recognition of your leadership.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

When followers feel uncertain about their roles and responsibilities and want tasks to be clarified, task leadership is important.
When followers want to be affiliated or connected to others more than they want direction, relationship leadership is important.
Effective leaders recognize and adapt to followers’ needs.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Leadership Snapshot: Mick Wilz

Wilz’ unique relationship-oriented approach made the most difference.
Wilz is dyslexic and finds reading, writing, and spelling to be very difficult.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Leadership Snapshot: Mick Wilz

Because of his difficulties, Wilz relies heavily on visual communication, which was one reason he decided to inform employees about the redesign by showing, rather than telling them.
Wilz’s struggles and achievements have made him a more compassionate boss. “Because I had a difficult time when I was young, I believe in treating others as I would like to have been treated. I give employees second chances because I know what its like to struggle,” Wilz says.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

Using ideas from the chapter, describe Dan’s and Asher’s styles of leadership.
How will Asher’s employees, who are used to being able to manage themselves in their own way, respond to Dan’s task-oriented style?
How will Dan’s employees, who are used to being given clear direction and procedures, respond to Asher’s more relationship-oriented style?
If you were an employee at Co-Ed Cleaners, whom would you want Mark to let go? Explain your choice.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

We all have preferences when it comes to work based on task and relationships.
Our style preferences inform our leadership.
Understanding your personal styles of work and play can provide a better recognition of your leadership.

Northouse, Introduction to Leadership, 4e. SAGE Publishing, 2018.

The Fundamentals of Leadership