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Chapter 11

Pay Structure Decisions

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Learning Objectives 1 of 2

LO11-1 List the main decision areas and concepts in employee compensation management.

LO11-2 Describe the major administrative tools used to manage employee compensation.

LO11-3 Explain the importance of competitive labor market and product market forces in compensation decisions.

LO11-4 Discuss the significance of process issues such as communication in compensation management.

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Learning Objectives 2 of 2

LO11-5 Describe new developments in the design of pay structures.

LO11-6 Explain where the United States stands on pay issues from an international perspective.

LO11-7 Explain the reasons for the controversy over executive pay.

LO11-8 Describe the regulatory framework for employee compensation.

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Introduction

Employer’s View

Pay is critical in attaining strategic goals.

Pay impacts employee attitudes & behaviors.

Employee compensation is significant organizational cost.

Employee’s View

Policies regarding wages, salaries & other earnings affect their overall income and standard of living.

Both level of pay & fairness compared with others’pay are important.

LO 11-1

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Equity Theory and Fairness 1 of 2

People evaluate the fairness of their situations by comparing them with those of other people.

People compare their own ratio of perceived outcomes (pay, benefits, working conditions) to perceived inputs (effort, ability, experience) to the ratio of a comparison other.

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Equity Theory and Fairness 2 of 2

A person (p) compares her own ratio of perceived outcomes O (pay, benefits, working conditions) to perceived inputs I (effort, ability, experience) to the ratio of a comparison other (o).

If p’s ratio () is smaller than the comparison other’s ratio (), then underreward inequity results. If p’s ratio is larger, then overreward inequity results.

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Table 11.2 Pay Structure Concepts and Consequences

PAY STRUCTURE DECISION AREA ADMINISTRATIVE TOOL FOCUS OF EMPLOYEE PAY COMPARISONS CONSEQUENCES OF EQUITY PERCEPTIONS
Pay level Market pay surveys External Equity External employee movement; labor costs; employee attitudes
Job structure Job evaluation Internal Equity Internal employee movement; cooperation among employees; employee attitudes

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Developing Pay Levels 1 of 14

Market Pressures

Product Market Competition

Organizations must be able to sell their goods and services at a quantity and price that will bring a sufficient return on their investment.

Product market competition places an upper bound on labor costs and compensation.

LO 11-2

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Developing Pay Levels 2 of 14

Market Pressures continued

Labor Market Competition

Reflects the number of workers available relative to the number of jobs available.

If an organization is not competitive in the labor market, it will fail to attract and retain employees of sufficient numbers and quality.

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Developing Pay Levels 3 of 14

Employees as a Resource

Pay policies and programs matter.

Need to evaluate in terms of cost and the returns they generate – how they attract, retain, and motivate a high-quality workforce.

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Developing Pay Levels 4 of 14

Deciding What to Pay

Efficiency wage theory

Employees who are paid more than they would be paid elsewhere will wish to retain their good jobs.

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Under what circumstances do the benefits of higher pay outweigh the higher costs? According to efficiency wage theory, one circumstance is when organizations have technologies or structures that depend on highly skilled employees.

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Developing Pay Levels 5 of 14

Market Pay Surveys

Benchmarking – comparing an organization’s practices against those of the competition

Pay surveys require answers

Which employers should be included in the survey?

Which jobs are included in the survey?

If multiple surveys are used, how are all the rates of pay weighted and combined?

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To compete for talent, organizations use benchmarking, a procedure in which an organization compares its own practices against those of the competition.

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Developing Pay Levels 6 of 14

Market Pay Surveys continued

Rate ranges

Permit a company to recognize differences in employee performance, seniority, training, and so forth in setting individual pay

For some jobs, there may be a single rate of pay for all employees within the job.

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Developing Pay Levels 7 of 14

Market Pay Surveys continued

Key jobs and nonkey jobs

Key jobs are benchmark jobs.

Have stable content and are common

Nonkey jobs are unique to organizations.

Cannot be directly valued or compared through market surveys

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Key jobs (also known as benchmark jobs) have relatively stable content and—perhaps most important—are common to many organizations. Therefore, it is possible to obtain market pay survey data on them. Note, however, that to avoid too much of an administrative burden, organizations may not gather market pay data on all such jobs. In contrast to key jobs, nonkey jobs are, to an important extent, unique to organizations (and/or have content different from jobs in other organizations having the same title).

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Developing Pay Levels 8 of 14

Developing a Job Structure

Job Evaluation

Composed of compensable factors and a weighting scheme

Typically includes input from a number of people

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Job evaluation is an administrative procedure used to measure internal job worth.

Compensable factors are the characteristics of jobs that an organization values and chooses to pay for.

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Developing Pay Levels 9 of 14

Developing a Job Structure continued

The point-factor system

First, a priori weights can be assigned.

Second, weights can be derived empirically based on how important each factor seems in determining pay in the labor market.

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Developing Pay Levels 10 of 14

Developing a Pay Structure

Market survey data

Has the greatest emphasis on external comparisons.

Pay policy line

Combines information from external and internal comparisons is to use the pay policy line to derive pay rates for both key and nonkey jobs.

Does not use actual market rates.

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Pay policy line is a mathematical expression that describes the relationship between a jog’s pay and its job evaluation points.

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Developing Pay Levels 11 of 14

Developing a Pay Structure continued

Pay grades

Grouping jobs into pay classes

Each job within a grade has the same rate range

Permits greater flexibility in moving employees from job to job

Range spread is larger at higher levels

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Range spread is the distance between the minimum and maximum amount in a pay grade

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Developing Pay Levels 12 of 14

Conflicts Between Market Pay Surveys and Job Evaluation

Sometimes average pay for a job falls significantly above or below the policy line.

Supply and demand

Which positions are most central to dealing with critical environmental challenges and opportunities in reaching the organization’s goals?

Most organizations now emphasize external comparisons/market pricing

LO 11-3

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Developing Pay Levels 13 of 14

Monitoring Compensation Costs

Pay structure represents the organization’s intended policy, but actual practice may not coincide with it.

Grade compa-ratio = Actual average pay for grade/Pay midpoint for grade

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Compa-ratio is an index of the correspondence between actual pay and intended pay.

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Developing Pay Levels 14 of 14

Globalization, Geographic Region, and Pay Structures

Market pay structures can differ substantially across countries both in terms of their level and in terms of the relative worth of jobs.

Expatriate pay

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Figure 11.3 Net Earnings (after Taxes and Social Security Contributions) in Selected Occupations, Six World Cities

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The Importance of Process: Participation and Communication

Participation

Employee participation in pay decisions tends to be rare.

Line managers should be involved.

Communication

Has a large, independent effect on employees’ attitudes and behaviors.

Employees use different comparison standards.

Managers must explain pay structure to employees.

LO 11-4

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Challenges 1 of 8

Problems with Job-Based Pay Structures

May encourage bureaucracy

Reinforces a top-down decision making and information flow as well as status differentials

The bureaucracy may become a barrier to change

May not reward desired behaviors

Encourages promotion-seeking behavior but may discourage lateral employee movement

LO 11-5

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Challenges 2 of 8

Responses to Problems with Job-Based Pay Structures

Delayering and Banding

Delayering and banding offer fewer opportunities for promotion

Broad bands can lead to weaker budgetary control and rising labor cost

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Delayering reducing the number of job levels to achieve more flexibility in job assignments and in assigning merit increases.

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Challenges 3 of 8

Responses to Problems with Job-Based Pay Structures continued

Paying the person: Pay for skill, knowledge, and competency

Competency-based pay - if you want employees to learn more skills and become more flexible in the jobs they perform, you should pay them to do it

Skill-based pay

Increases workforce flexibility

Facilitates the decentralization of decision making to those who are most knowledgeable

Contributes to a climate of learning and adaptability and give employees a broader view of organization functions

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Skill-based pay is based on the skills employees acquire and are capable of using

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Challenges 4 of 8

Can the U.S. Labor Force Compete?

Instability of country differences in labor costs

Relative labor costs are very unstable over time

Influenced by currency rates, currency exchange hedging, and proximity to the U.S. market

LO 11-6

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Challenges 5 of 8

Can the U.S. Labor Force Compete? continued

Skill levels

Quality and productivity of national labor forces can vary dramatically

Lower labor costs may reflect the lower average skill level of the workforce

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Challenges 6 of 8

Can the U.S. Labor Force Compete? continued

Productivity

Labor cost per hour divided by productivity per hour worked

Gross domestic product

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Figure 11.4 Gross Domestic Product (GDP) per Person, Adjusted for Purchasing Power Differences, U.S. dollars

Jump to long description in appendix

SOURCE: OECD, OECD Statistics, http://stats.oecd.org, accessed April 19, 2017.

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Challenges 7 of 8

Can the U.S. Labor Force Compete? continued

Considerations other than labor cost

Location

Product development speed

Quick response to customers

Inventory levels

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Challenges 8 of 8

Executive Pay

Influence the organization’s performance

Set the culture of the organization

Long-term compensation is usually stock plans

The ratio of top-executive pay to that of an average worker is 280.

Trust gap

LO 11-7

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Table 11.11 Highest-Paid Executives

Blank TOTAL COMPENSATION
Sundar Pichai, Alphabet, Inc. (Google) $100.5 million
Thomas M. Rutledge, Charter Comm.,  Inc. $98.5 million
Dara Khosrowshahi, Expedia, Inc. $94.6 million
Leslie Moonves, CBS $69.6 million

SOURCE: R. Lightner and T. Francis, “How Much Do Top CEOs Make?” Wall Street Journal, April 20, 2017

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Government Regulation of Employee Compensation 1 of 3

Equal Employment Opportunity

Title VII of the Civil Rights Act

Prohibits sex- and race-based differences in employment outcomes such as pay, unless justified by business necessity

Percent of women and non-whites in workforce is increasing

Significant differences in pay

Comparable worth – no legal mandate

LO 11-8

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Comparable worth is a public policy that advocates remedies for any undervaluation of women’s jobs (also called pay equity).

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Government Regulation of Employee Compensation 2 of 3

Equal Employment Opportunity continued

Executive Order 11246 prohibits race- or sex-based “systemic compensation discrimination”

2009 Lilly Ledbetter Fair Pay Act

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Government Regulation of Employee Compensation 3 of 3

Minimum Wage, Overtime, and Prevailing Wage Laws

1938 Fair Labor Standards Act (FLSA) establishes a minimum wage

Requires paying overtime after 40 hours in a week

The sharing economy

Exempt and nonexempt employees

Davis-Bacon Act of 1931 and the Walsh-Healey Public Contracts Act of 1936—require federal contractors to pay employees no less than the prevailing wages in the area

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Exempt employees are not covered by the FLSA. They are not eligible for overtime pay. Nonexempt occupations are covered and include most hourly jobs.

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Appendix of Image Long Descriptions

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Appendix 1 Figure 11.3 Net Earnings (after Taxes and Social Security Contributions) in Selected Occupations, Six World Cities

BLANK Department Manager, Industrial Sector, Metalworking Industry Skilled Worker, Industrial Sector, Metalworking Industry
Beijing $19,107 $6,197
Copenhagen $72,099 $45,202
Mexico City $14,581 $8,856
Mumbai $16,200 $5,045
Munich $87,211 $36,324
New York City $142,500 $47,000

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Appendix 2 Figure 11.4 Gross Domestic Product (GDP) per Person, Adjusted for Purchasing Power Differences, U.S. dollars

United States $56,066

Germany $48,908

Japan $40,737

Czech Republic $35,014

Korea $34,569

Mexico $17,894

China $14,388

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