nm

Professor’s Comment:

The referencing and citing of scholarly work is mandatory to support the idea that is being presented in the participation discussion. ALL peer responses require an in text citation, a reference, and 6 or more sentences. References should be between 2018 to 2022.

Post 1:

Emotional intelligence is a skill and ability to recognize, manage and understand emotions. This is with regard to emotions of others as well as own emotions. Emotional intelligence enables people perform well in decision making, academic achievement and all facets of life including in leadership roles. This has seen researchers conclude that emotional intelligence (EQ) as more important than IQ (Jumaa, n.d.). In healthcare, EI gives the nurse the ability to correctly acknowledge people’s emotions from the expressions.

There are five characteristics of EI impactful to leaders which include self-awareness, self-regulation, motivation, empathy and social skills.  Social-awareness also referred as emotional awareness, is the ability to understand own emotions in relation to how they affect others (Whitney, 2018). A self-aware leader listens attentively to other people’s opinions being cognizant of their emotions to be able to respond in a manner that does not affect the other people, at least negatively, and especially when we totally do not agree with them. Many conflicts in an organization occur due to miscommunication or no communication. This sees parties involved react to one another, each one blaming the other one. A self-aware individual or leader communicates effectively to the staff what to act on to avoid conflicts especially when they get angered when things do not get done. An example of a self-aware leader is a nurse leader involving the staff nurses in planning shift schedules in an understaffed facility to prevent friction with unsatisfied staff who may come complaining and during deliberations trigger anger emotions to them heightening the conflict. To avoid conflicts, the nurse leader aware of his anger emotions involves and consults with everyone to prevent friction before they occur. Frictions and conflicts slow decision making, destroy relationships and team work, and slow communication leading to inefficiency in the delivery of care. For this reason, the nurse leader must be aware of their emotions to lead others towards achieving organizational goals.

References

Jumaa, M. (n.d.). Leadership for emotional intelligence. Effective Healthcare Leadership, 159-176.  https://doi.org/10.1002/9780470774984.ch10

Whitney, S. (2018). Roles and Responsibilities in Leadership and Management.  https://lc.gcumedia.com/nrs451vn/nursing-leadership-and-management-leading-and-serving/v2.1/#/chapter/2

Post 2:

Emotional intelligence is the ability to understand and manage one's own emotions and the emotions of others. It is a crucial part of effective leadership because it enables leaders to communicate and interact effectively with their team members, build strong relationships, and create a positive and productive work environment (Santilli, 2022). In nursing, emotional intelligence is crucial for effective leadership because nurses often work in high-stress environments where they need to handle intense emotions, both on their own and those of their patients and colleagues.

A person with high self-awareness is aware of their own emotions and how they influence their thoughts and actions. This self-awareness allows them to understand the emotions of others better and respond to them in a thoughtful and empathetic way (Eurich, 2018).

In the context of leading and managing groups, a person with a high degree of self-awareness would demonstrate behaviors such as:

· Being aware of their own emotions and how they affect their decision-making and behavior

· Listening actively and attentively to others and seeking to understand their perspectives and emotions

· Communicating openly and honestly and expressing their own emotions in a way that is appropriate and constructive

· Responding to the emotions of others in a way that is empathetic and supportive

· Managing their stress and emotions healthily, and helping others to do the same

For example, imagine a team leader who is aware of their feelings of frustration and impatience when dealing with a difficult team member. Rather than reacting impulsively and potentially damaging the relationship, the leader takes a moment to pause, reflect on their emotions, and consider how their words and actions will affect the team member. This self-awareness allows the leader to respond in a constructive and supportive way and helps maintain a positive and productive work environment for the entire team.

References

Eurich, T. (2018, January 4). What self-awareness really is (and how to cultivate it). Harvard Business Review.  https://hbr.org/2018/01/what-self-awareness-really-is-and-how-to-cultivate-it

Santilli, M. (2022, November 23). What is emotional intelligence? Forbes Health.  https://www.forbes.com/health/mind/what-is-emotional-intelligence/