FOR CORRECTION

Introduction:

In the aim of archiving manufacturing goals, companies for instance Nissan are presently using process management functions. Total quality management principles and tools on how to improve the quality of Nissan’s models and identify issues in production when a new process is being implemented is described in the paper.

I. Theories and Techniques

A. Explain the five steps of the theory of constraints (TOC) process. To what processes might the company in the case study apply TOC? Why would applying TOC to these processes be advantageous?

In case of anything that would limit the ability of an organization to achieve its goals, the Theory of Constraints body has the knowledge to deals with it. The limits are also constraints which can either be physical like raw materials or supplies or no physical like procedures or employee morale. These constrains are managed by;

B. Describe how total quality management (TQM) principles and tools can be used to improve quality in the latest line of products in the context of the case study.

Total Quality Management is the quality that covers the whole organization from the suppliers to its customers. The management has to enforce TQM in the organization for it to provide excellent quality in their products and services to customers (Martinich, 2015). For a successful TQM program to be implemented the following concepts have to be followed.

Nissan is a leading vehicle manufacturing company and it can automatically use total quality management while producing its vehicles and providing service to its customers, since just like other organizations it has to provide good quality products and services.

Nissan is in a position to improve the quality of their products and services from the empowerment of employees through the knowledge of their production and services. Management is responsible for major decisions of the organization and also it is involved in production side of the company and services. Nissan can work on is production side as well as service side due to the different management that face issues in day to day process of production of a certain model. This knowledge can enable Nissan to make better decisions on the kind of services and products they give to their clients.

Six Sigma has a goal for Nissan to be in a position to produce each model at the shortest time, with the best quality and lowest cost to achieve total customer satisfaction. Hence Nissan can benefit through this concept. Six Sigma has Improvement Model that a company can use to achieve its goals. The process has five steps which are

1] Defining the project’s purpose and outputs and identifies the needed process information,

2] Measuring the process and collecting data

3] Analyzing the data and ensuring repeatability,

4] Improving by modifying, existing processes and procedures and

5] Controlling the new process to make sure performance levels kept in place. If Nissan makes use of the model in their production activities, they will be in a position to attain better customer satisfaction due to the knowledge by planning and using present data while making any decision in aim of meeting clients expectations (Schroeder, 2016).

II. Data Analysis

Draw a cause-and-effect diagram that assesses why some of the company’s supply chain partners might have struggled to implement some of the company’s newly developed materials. Summarize your findings from the diagram.

Problem Statement:

Nissan has been problems in getting the new LED headlight to work in their current Maxima Model.

Fishbone Diagram:

According to this diagram, it shows several causes that show that LED headlights are not functioning. It may appear that the wiring used to connect the headlight to the rest of the car can be faulty. It may also be seen that the machines being used to install the headlights had no calibration leading to mechanical failure. It may be assumed that there was a rush during the installation. Another problem may have occurred if the employees did not have any training to install the new LED headlights or else there lacked enough manpower to fulfill the deadline of production

A. Draw a hypothetical process (time-function) map for producing a recently released (within the past two years) product manufactured by the company. As an operations manager, how will you use the value map? Be sure to include your process map within your case study analysis.

Baseline Time Function Map