individual project
LMGT 1323 Individual Project (Summer 2021)
It is October 2020, and you were recently promoted to Director of Transportation for a large global freight company. Tarrant County Consolidated (TCC) offers a full range of services associated with sea freight, airfreight, road freight, warehousing, distribution, and customer service. With offices in the U.S., Canada, and Mexico TCC is proud of its ability to offer services based on an integrated and seamless approach to local, global and international logistical solutions through technology and innovation.
TCC’s staff is fully experienced in all modes of international freight forwarding including Airfreight, Road Freight, Ocean Containers, all aspects of Customs Clearance, Dangerous Goods, Frozen or Chilled cargo, and Perishables. Services include end-to-end engagement from planning the shipment, scheduling and placing equipment, documentation, and additionally any special requirements clients may need. TCC has just implemented a new global operating system that provides clients with portal access to view past and present shipments.
The COVID-19 pandemic devastated TCC, as the company did not have a robust emergency management plan. All services took losses, with only road freight coming through with revenue growth. Sea freight had the most difficulty with severe disruptions. As the U.S. got back to work in August, many longstanding and loyal clients questioned TCC’s ability to meet their needs. They are particularly concerned about reports from Asia of a second wave of COVID-19 coming from China.
The CEO, Bernie Biden, called you into his office. “Look. I know you weren’t with us during the height of the pandemic, but we can’t survive a 2nd wave if we don’t change what we are doing. First we need to have a better understanding of the different risks to our services, and how best to mitigate those risks. I want you to conduct a full Risk Management planning exercise, looking at each of our service offerings. I want to know the top 3 risks and how we can mitigate those. Also, what should be our focus to protect us from a future pandemic? Are there any technology innovations, from the industry or medical community, and that we can use to protect our people? “
With that direction you went back to the office and quickly listed questions the steps that you need to accomplish:
1. Risk Identification
2. Risk Assessment (Matrix)
3. Risk Management Strategy Development
4. Risk Review and Monitoring
5. Future endeavors – new innovations and technology
You made a commitment to the CEO to provide a report no later than 3 weeks from today detailing the Risk Management steps and recommendations for TCC to take.
Deliverable
Write a 5 – 7 page report that covers the Risk Management steps and a recommendation for No. 5 (Future endeavors). Include a Risk Analysis Matrix (example is Figure 9-2).
Use as References:
1. Risk-Based Transportation Asset Management
https://www.fhwa.dot.gov/asset/pubs/hif12035.pdf
2. Transportation Risk Management:
International Practices for Program
Development and Project Delivery
https://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=3635
3. ISO Standard on Risk Management
https://risk-engineering.org/static/PDF/slides-ISO31000-risk-management.pdf
Explain the 3 top risks to TCC and why there are prominent. Recommend what TCC can do to mitigate each of the Top 3 risks. Then provide a recommendation on what TCC should focus on after mitigating the risks (#5).
Use current news articles and reports on what global freight companies are doing to mitigate risks due to COVID-19. Research new technologies or techniques companies or the government are adopting to protect employees. Make sure to cite the sources, and include a Works Cited page.
Use the standard MLA format for the report. Double-space with 12-pt. Times New Roman font, and 1” margins.
The report is an individual effort worth 200 points (20%) of the final grade.