Disaster Recovery Part II

American Military University

ISSC490

A Disaster Recovery Plan is a documented process, and structured approach with instructions that details steps a business will take to recover from an unplanned catastrophic event. IBM highly relies on Information Technology to quickly and effectively process information, and most of its operations are computerized. As such, an IT disaster recovery plan for IBM should be well aligned with the business continuity plan. This is mostly known as risk assessment or threat analysis. Below are resources for documenting a disaster recovery plan for IBM Information Technology infrastructure.

Hardware and Peripheral devices

This generally includes any auxiliary device that is connected and works in conjunction with the computer, such as printers and scanners. When evaluating the hardware, one should determine the risk of losing the machine entirely and damage through hardware failure. The company computer systems may also be at risk of contracting viruses if employees are allowed to go home with laptops or consultants and vendors are allowed to plug in their Personal computers into IBM systems.

Email and Data exchanges

IBM uses shared computers and local area network which is generally a network of computers that share a communication line or wireless link to a server. This puts the company at risk of losing shared applications and information such as inventory control and payrolls. Sharing files using LANs may also lead to contraction of computer viruses and a slow down on the entire company network hence business interruptions. Emails shared through computers in the facility must also be evaluated when determining the risk.

Software Applications

IBM uses end-user programs designed to perform a group of coordinated functions for the fast and effective running of operations. These programs include word processors, spreadsheets, database programs and web browsers. All these programs are a source of vital information while developing a disaster management plan. Theft of software from the facility could be detrimental to the company and may even lead to lawsuits.

IP Addresses

The company internet protocol addresses act as a host or network interface identification. Despite the proxies and anonymity that exist to protect IP addresses, careless setups and gaps on the company’s security firewall could invite unwanted guests. Hackers may use the company IP address to send or retrieve information from the IBM computers.

VPN and Server Access

An evaluation on virtual private networks (VPNs) is necessary for ensuring the protection of private and confidential data. However, hackers may be able to spot weaknesses and steal such company data. A good disaster recovery plan ought to include a clear understanding of IBM server access and security of confidential data.

The Facility Telecommunication systems

IBM telephone system involves a Modern Private Branch Exchange (PBX) specially optimized for switching calls. A PBX failure could lead to a standstill in company operation, hence the need for evaluation on the system. However, wireless communication failure is not only caused by lack of maintenance, but also natural causes relating to weather. It’s, therefore, necessary to have a backup in the disaster recovery plan in case there is a failure.

References

Wallace, M., & Webber, L. (2011). The Disaster Recovery Handbook : A Step-by-Step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets. New York: AMACOM.