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Netflix_Stunning_Colleagues.pptxNetflix Culture: Freedom & Responsibility
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We Seek Excellence
Our culture focuses on helping us achieve excellence
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Seven Aspects of our Culture
Values are what we Value
High Performance
Freedom & Responsibility
Context, not Control
Highly Aligned, Loosely Coupled
Pay Top of Market
Promotions & Development
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Many companies have nice sounding value statements displayed in the lobby, such as:
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Integrity
Communication
Respect
Excellence
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Enron, whose leaders went to jail, and which went bankrupt from fraud, had these values displayed in their lobby:
Integrity
Communication
Respect
Excellence
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(These values were not, however, what was really valued at Enron)
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The actual company values, as opposed to the nice-sounding values, are shown by who gets rewarded, promoted, or let go
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At Netflix, we particularly value the following nine behaviors and skills in our colleagues…
…meaning we hire and promote people who demonstrate these nine
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You make wise decisions (people, technical, business, and creative) despite ambiguity
You identify root causes, and get beyond treating symptoms
You think strategically, and can articulate what you are, and are not, trying to do
You smartly separate what must be done well now, and what can be improved later
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Judgment
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Communication
You listen well, instead of reacting fast, so you can better understand
You are concise and articulate in speech and writing
You treat people with respect independent of their status or disagreement with you
You maintain calm poise in stressful situations
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Impact
You accomplish amazing amounts of important work
You demonstrate consistently strong performance so colleagues can rely upon you
You focus on great results rather than on process
You exhibit bias-to-action, and avoid analysis-paralysis
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Curiosity
You learn rapidly and eagerly
You seek to understand our strategy, market, customers, and suppliers
You are broadly knowledgeable about business, technology and entertainment
You contribute effectively outside of your specialty
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Innovation
You re-conceptualize issues to discover practical solutions to hard problems
You challenge prevailing assumptions when warranted, and suggest better approaches
You create new ideas that prove useful
You keep us nimble by minimizing complexity and finding time to simplify
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Courage
You say what you think even if it is controversial
You make tough decisions without agonizing
You take smart risks
You question actions inconsistent with our values
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Passion
You inspire others with your thirst for excellence
You care intensely about Netflix‘s success
You celebrate wins
You are tenacious
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Honesty
You are known for candor and directness
You are non-political when you disagree with others
You only say things about fellow employees you will say to their face
You are quick to admit mistakes
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Selflessness
You seek what is best for Netflix, rather than best for yourself or your group
You are ego-less when searching for the best ideas
You make time to help colleagues
You share information openly and proactively
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Great Workplace is Stunning Colleagues
Great workplace is not espresso, lush benefits, sushi lunches, grand parties, or nice offices
We do some of these things, but only if they are efficient at attracting and retaining stunning colleagues
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