Negotiation/Conflict Resolution VII Essay
Shaun Webbs
NegotiationUnitVIIChapter12Presentation.pdf
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NEGOTIATION SEVENTH EDITION
• ROY J. LEWICKI • DAVID M. SAUNDERS • BRUCE BARRY
© 2015 by McGraw‐Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
© 2015 by McGraw‐Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
Chapter 12
COALITIONS
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SITUATIONS WITH MORE THAN TWO PARTIES
Variations on a three‐party negotiation: 1. One buyer is representing the other and two
negotiations are occurring 2. The seller is conducting a sequenced series of
one‐on‐one transactions 3. The seller is about to unwittingly
compromised by the buyers (this happens when the parties form coalitions or subgroups in order to strengthen their bargaining position through collection action).
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A SELLER AND TWO BUYERS
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WHAT IS A COALITION?
• Interacting groups of individuals • Deliberately constructed and issue oriented • Exist independent of formal structure • Lack formal structure • Focus goals external to the coalition • Require collective action to achieve goals • Members are trying to achieve outcomes that satisfy the interests of the coalition
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TYPES OF COALITIONS
• Potential coalition: an emergent interest group that has the potential to become a coalition by taking collective action but has not yet done so. Two forms: Latent coalitions
• Emergent interest group that has not yet formed Dormant coalitions
• Interest group that previously formed, but is currently inactive
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TYPES OF COALITIONS
• Operating coalition: one that is currently operating, active, and in place. Two forms: Established coalition
• Relatively stable, active, and ongoing across an indefinite time and space
• Members represent a broad range of interests Temporary coalition
• Operates for a short time • Focused on a single issue or problem
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TYPES OF COALITIONS
• Recurring coalitions: may have started as temporary, but then determined that the issue or problem does not remain resolved Members need to remobilize themselves every time the presenting issue requires collective attention
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HOW AND WHY COALITIONS FORM AND DEVELOP
When coalitions form: • Parties come together to pool efforts and resources in pursuit of common or overlapping goals
• Control over resources becomes the basis for two critical pieces of the coalition formation process: What each member brings to the coalition What each member should receive if the coalition forms
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HOW AND WHY COALITIONS FORM AND DEVELOP
• Coalition formation is studied by: A classic coalition game: The 4–3–2 game Real‐world examples: The European Economic Community (EEC)
• Coalitions form to preserve or increase resources
• Coalitions form in order to avoid a poor outcome that will occur if individuals acts alone (a “social dilemma”)
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HOW AND WHY COALITIONS FORM AND DEVELOP
How coalitions develop: • Coalitions start with a founder Successful founders have extensive networks Founders’ benefits from early coalitions are likely to be small
• Coalitions build by adding one member at a time The founder finds an ally; The founder can benefit if he or she understands the others’ interests
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HOW AND WHY COALITIONS FORM AND DEVELOP
• Coalitions need to achieve critical mass Find their “joining threshold” A minimum number of people get on board Others join because friends and associates are members
• Coalitions exclude weaker members who can’t contribute
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HOW AND WHY COALITIONS FORM AND DEVELOP
• Linking new members—“ties”—become critical: Strong ties: a new member who can bring a lot to the coalition, but demands a lot in return; Weak ties: a new member who only brings a small amount to the table—enough to leverage the coalition to a “win”—but will not demand as much in return.
• Hence, weak ties can create strength for coalition founders: Founders who have a large, diverse network of weak ties are often in a better situation to form a coalition than those who have a small, tightly organized network of strong ties
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HOW AND WHY COALITIONS FORM AND DEVELOP
• Many successful coalitions form quietly and disband quickly Revenge of the vanquished: pits coalitions against each other so that each one’s sole objective is to keep the other side from succeeding Turmoil within: public acknowledgment of the coalition could damage future coalition activity Desire for anonymity: the more publicly identified members become with the coalition, the more others may see their future actions as motivated by coalition membership and not by their own interests.
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STANDARDS FOR COALITION DECISION MAKING
Coalition decision rules Three criteria to determine who receives what from the results of the coalition’s efforts 1. Equity standard
‐‐ Anyone who contributed more should receive more (in proportion to the contribution made)
2. Equality standard ‐‐ Everyone should receive the same
3. Need standard ‐‐ Parties should receive more in proportion to some demonstrated need for a larger share of the outcome
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STANDARDS FOR COALITION DECISION MAKING
Where is the strength in coalitions? • When is “strength is weakness” true? Any winning coalition obtains the same payoff Actors are interchangeable Contribute fewest resources, have least power
or exert the least influence • When is “strength is strength” true? The more resources a party holds or controls,
the more likely he or she will a critical coalition member
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POWER AND LEVERAGE IN COALITIONS
How is power related to coalition formation? • Strategic power Emerges from the availability of alternative coalition partners
• Normative power Derives from what parties consider to be a fair or just distribution of the outcomes
• Relationship‐based power Shaped by the compatibility of preferences between parties
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HOW TO BUILD COALITIONS – PRACTICAL ADVICE
• Say no when you mean no • Share as much information as possible • Use language that describes reality • Avoid repositioning for the sake of acceptance
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PROSPECTIVE COALITION MEMBER ROLES
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PROSPECTIVE COALITION MEMBER ROLES
• Allies Parties who are in agreement with a negotiator’s goals and vision, and whom the negotiator trusts
• Opponents People with whom a negotiator has conflicting goals and objectives, but who can be trusted to be principled and candid in their opposition
• Bedfellows Parties with whom a negotiator has high agreement on the vision or objectives, but low to moderate levels of trust
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PROSPECTIVE COALITION MEMBER ROLES
• Fence Sitters Parties who will not take a stand one way or the other Fear taking a position because it could lock them in, be politically dangerous, or expose them to risk
• Adversaries Adversaries are low in agreement and cannot be trusted.
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ACTION STRATEGIES FOR BUILDING RELATIONSHIPS IN COALITIONS
• With allies Affirm agreement on collective vision or objective Reaffirm quality of the relationship Acknowledge doubt and vulnerability with respect to achieving vision and collective goal Ask for advice and support
• With opponents Reaffirm relationship based in trust State vision or position in a neutral manner Engage in problem solving
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ACTION STRATEGIES FOR BUILDING RELATIONSHIPS IN COALITIONS
• With bedfellows Reaffirm the agreement; acknowledge caution exists Be clear about expectations in terms of support Ask what they want from you Reach agreement on how to work together
• With fence sitters State your position; find out where they stand Apply gentle pressures Focus on issue; have them tell you what it would take to gain their support
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ACTION STRATEGIES FOR BUILDING RELATIONSHIPS IN COALITIONS
• With adversaries State your vision or goals State your understanding of your adversary’s position in a neutral way Identify your own contributions to the poor relationship End the meeting by restating your plan but without making demands
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